Beko Refrigerator TSE 1283 User Manual

TSE 1283  
TSE 1283 X  
Refrigerator  
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CONTENTS  
4 Preparation  
15  
1 Your refrigerator  
3
4
5 Using your refrigerator16  
Freezing........................................16  
Freezing food................................16  
Making ice cubes .........................17  
Storing frozen food.......................17  
Defrosting of the appliance ...........17  
Cooling.........................................18  
Food storage................................18  
Defrosting of the appliance ...........18  
2 Important Safety  
Warnings  
Intended use ..................................4  
For products with a water dispenser;6  
Child safety.....................................6  
HCA Warning .................................6  
Things to be done for energy saving6  
3 Installation  
Points to be considered when re-  
8
transporting your refrigerator ..........8  
Before operating your refrigerator ...8  
Electric connection .........................8  
Disposing of the packaging ............9  
Disposing of your old refrigerator ....9  
Replacing the interior light bulb ....10  
Adjusting the legs.........................11  
Installation (Under the counter) ....11  
Reversing the doors .....................13  
6 Maintenance and  
cleaning  
19  
Protection of plastic surfaces .......19  
7 Recommended solutions  
for the problems  
20  
8 Beko Customer Care 23  
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1 Your refrigerator  
13  
8
1
2
3
10  
9
3
4
5
6
12  
11  
7
1-a.) Freezing compartment & ice tray  
7-Adjustable front feet  
8-Dairy compartment  
9-Door shelves  
10-Egg tray  
11-Bottle shelf  
12-Bottle gripper  
13-Top trim  
(for  
b.) Frozen food compartment & ice  
tray (for models)  
models)  
2-Interior light & Thermostat control  
3-Movable shelves  
4-Defrost water collection channel -  
Drain tube  
5-Crisper cover  
6-Crisper  
C Figures that take place in this instruction manual are schematic and may  
not correspond exactly with your product. If the subject parts are not included  
in the product you have purchased, then it is valid for other models.  
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2 Important Safety Warnings  
Please review the following  
• Do not touch frozen food by hand;  
information. Failure to observe this  
information may cause injuries or  
material damage. Otherwise, all  
warranty and reliability commitments  
will become invalid.  
they may stick to your hand.  
• Unplug your refrigerator before  
cleaning or defrosting.  
• Pressure or spray cleaning materials  
should never be used in cleaning  
and defrosting processes of your  
refrigerator. In such cases, the  
solution may get in contact with the  
electrical parts and cause short circuit  
or electric shock.  
• Never use the parts on your  
refrigerator such as the door as a  
means of support or step.  
• Do not use electrical devices inside  
the refrigerator.  
• Do not drill or cut the refrigerator as  
you may release the refrigerant gas.  
This may cause irritation to the skin or  
injury to the eye.  
.• Do not cover or block the ventilation  
holes on your refrigerator with any  
material.  
• Electrical devices must be repaired  
by only authorised persons. Repairs  
performed by incompetent persons  
create a risk for the user.  
• In case of any failure or during  
a maintenance or repair work,  
disconnect your refrigerators mains  
supply by either turning off the  
relevant fuse or unplugging your  
appliance.  
Intended use  
This product is intended to be used  
– indoors and in closed areas such as  
homes;  
– in closed working environments such  
as stores and offices;  
– in closed accommodation areas  
such as farm houses, hotels,with  
retirement homes.  
• This product should not be used  
outdoors.  
General safety  
• When you want to dispose/scrap the  
product, we recommend you consult  
the authorized service agent in order  
to learn the required information and  
authorized bodies.  
• Consult your authorized service agent  
for all your questions and problems  
related to the refrigerator. Do not  
intervene or let someone intervene to  
the refrigerator without notifying the  
authorised services.  
• For products with a freezer  
compartment; Caution, eating of ice  
cream or ice cubes immediately after  
removing from freezer may cause  
discomfort due to the extreme cold.  
• For products with a freezer  
compartment; Do not put bottled and  
canned liquid beverages in the freezer  
compartment. Otherwise, these may  
burst.  
• Do not pull by the cable when pulling  
the plug out of the wall socket.  
• Place the beverage with higher proofs  
tightly closed and vertically.  
• Never store spray cans containing  
flammable and explosive substances  
in the refrigerator.  
• Do not use mechanical devices  
or other means to accelerate the  
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defrosting process, other than those  
recommended by the manufacturer.  
• Do not operate a damaged  
refrigerator. Consult with the service  
agent if you have any concerns.  
• Electrical safety of your refrigerator  
shall be guaranteed only if the earth  
system in your house complies with  
standards.  
fire. Never place heavy objects on  
power cable. Do not touch the plug  
with wet hands when plugging the  
product.  
• Do not plug the refrigerator if the wall  
outlet is loose.  
• Water should not be sprayed directly  
on inner or outer parts of the product  
for safety purposes.  
• Exposing the product to rain, snow,  
sun and wind is dangerous with  
respect to electrical safety.  
• Do not spray substances containing  
inflammable gases such as propane  
gas near the refrigerator to avoid fire  
and explosion risk.  
Contact your authorised service  
agent in the event of damage caused • Never place containers filled with  
to your power cable.  
water on top of the refrigerator,  
otherwise this may cause electric  
shock or fire.  
• Please contact an authorised  
electrician in the event of power cord  
damage.  
• Never plug the refrigerator into  
the wall outlet during installation.  
Otherwise, risk of death or serious  
injury may arise.  
• This refrigerator is intended for only  
storing food items. It must not be  
used for any other purpose.  
• Label of technical specifications is  
located on the left wall inside the  
refrigerator.  
• Do not overload your refrigerator  
with excessive amounts of food.  
If overloaded, the food items may  
fall down hurt you and damage  
refrigerator when you open the door.  
Never place objects on top of the  
refrigerator; otherwise, these objects  
may fall down when you open or  
close the refrigerators door.  
• Never connect your refrigerator to  
electricity-saving systems; they may  
damage the refrigerator.  
• If there is a blue light on the  
refrigerator, do not look at the blue  
light with optical tools.  
• For manually controlled refrigerators,  
wait for at least 5 minutes to start the  
refrigerator after power failure.  
• This operation manual should be  
handed in to the new owner of the  
product when it is given to others.  
• Avoid causing damage on power  
cable when transporting the  
• As they require a precise temperature,  
vaccines, heat-sensitive medicine  
scientific materials etc. should not be  
kept in the refrigerator.  
• If not to be used for a long time,  
refrigerator should be unplugged. •  
refrigerator. Bending cable may cause  
EN  
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The plugs tip should be regularly  
cleaned; otherwise, it may cause fire.  
• Refrigerator may move if adjustable  
legs are not properly secured on the  
floor. Properly securing adjustable  
legs on the floor can prevent the  
refrigerator to move.  
• When carrying the refrigerator, do not  
hold it from door handle. Otherwise, it  
may snap or break.  
fire sources that can cause the  
product catch a fire and ventilate the  
room in which the unit is placed.  
Things to be done for energy  
saving  
• Do not leave the doors of your  
refrigerator open for a long time.  
• Do not put hot food or drinks in your  
refrigerator.  
• When you have to place your product  
next to another refrigerator or freezer,  
the distance between devices should  
be at least 8cm. Otherwise, adjacent  
side walls may be humidified.  
• Do not overload your refrigerator in  
a way that will prevent or restrict air  
circulation inside the cabinet.  
• Do not install your refrigerator  
under direct sunlight or near heat  
emitting appliances such as ovens,  
dishwashers or radiators.  
For products with a water  
dispenser;  
For a mains connected system the  
minimum pressure should be 100  
kpa and the maximum pressure  
should not exceed 800 kpa.  
• Use filtered water only.  
• Pay attention to keep your food in  
closed containers.  
Child safety  
• If the door has a lock, the key should  
be kept away from reach of children.  
• Children must be supervised to  
prevent them from tampering with the  
product.  
HCA Warning  
If your product's cooling system  
contains R600a:  
This gas is flammable. Therefore, pay  
attention to not damaging the cooling  
system and piping during usage and  
transportation. In the event of damage,  
keep your product away from potential  
EN  
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• For products with a freezer  
compartment; You can store  
maximum amount of food items in  
the freezer when you remove the  
shelf or drawer of the freezer. Energy  
consumption value stated for your  
refrigerator has been determined  
by removing freezer shelf or drawer  
and under maximum load. There  
is no harm to use a shelf or drawer  
according to the shapes and size of  
food to be frozen.  
• Thawing frozen food in fridge  
compartment will both provide energy  
saving and preserve the food quality.  
EN  
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7
3 Installation  
Please remember that the  
manufacturer shall not be held liable if  
the information given in the instruction  
manual is not observed.  
Points to be considered  
when re-transporting your  
refrigerator  
1. Your refrigerator must be  
emptied and cleaned prior to any  
transportation.  
2. Shelves, accessories, crisper and etc.  
in your refrigerator must be fastened  
securely by adhesive tape against any  
jolt before repackaging.  
3. Packaging must be tied with thick  
tapes and strong ropes and the  
rules of transportation printed on the  
package must be followed.  
3. Clean the interior of the refrigerator as  
recommended in the “Maintenance  
and cleaning” section.  
4. Plug the refrigerator into the wall  
outlet. When the fridge door is open  
the fridge compartment interior light  
will come on.  
5. You will hear a noise as the  
compressor starts up. The liquid and  
gases sealed within the refrigeration  
system may also give rise to noise,  
even if the compressor is not running  
and this is quite normal.  
Please remember…  
Every recycled material is an  
indispensable source for nature and for  
our national resources.  
If you wish to contribute to recycling  
the packaging materials, you can  
get further information from the  
environmental bodies or local  
authorities.  
Before operating your  
refrigerator  
Before starting to use your refrigerator  
check the following:  
6. Front edges of the refrigerator may  
feel warm. This is normal. These  
areas are designed to be warm to  
avoid condensation.  
Electric connection  
Connect your product to a grounded  
socket which is being protected by a  
fuse with the appropriate capacity.  
Important:  
The connection must be compliant with  
national regulations.  
The power cable plug must be easily  
accessible after installation.  
Voltage and permitted fuse protection  
are indicated in the “Specifications”  
section.  
The specified voltage must be equal to  
your mains voltage.  
1. Is the interior of the refrigerator dry  
and can the air circulate freely in the  
rear of it?  
2. Insert the 2 plastic wedges onto  
the rear ventilation as illustrated in  
the following figure. Plastic wedges  
will provide the required distance  
between your refrigerator and the wall  
in order to allow the air circulation.  
EN  
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Extension cables and multiway plugs  
must not be used for connection.  
A damaged power cable must be  
replaced by a qualified electrician.  
Product must not be operated before it  
is repaired! There is danger of electric  
shock!  
Disposing of the packaging  
The packing materials may be  
dangerous for children. Keep the  
packing materials out of the reach  
of children or dispose them of by  
classifying them in accordance  
with the waste instructions. Do not  
dispose them of along with the normal  
household waste.  
If your appliance is equipped with an  
air grille, please refer for installation of  
the air grille.  
1
2
3
1
3
3
The packing of your refrigerator is  
produced from recyclable materials.  
Disposing of your old  
refrigerator  
Dispose of your old machine without  
causing any harm to the environment.  
You may consult your authorized dealer  
or waste collection center of your  
municipality about the disposal of  
your refrigerator.  
Before disposing of your refrigerator,  
cut off the electric plug and, if there  
are any locks on the door, make them  
inoperable in order to protect children  
against any danger.  
EN  
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9
Replacing the interior light  
bulb  
Should the light fail to work switch  
off at the socket outlet and pull out  
the mains plug. Follow the below  
instructions to check if the light bulb  
has worked itself loose.  
If the light still fails to work obtain a  
replacement E14 screw cap type  
15 Watt (Max) bulb from your local  
electrical store and then fit it as  
follows:  
1. Switch off at the socket outlet and  
pull out the mains plug. You may find  
it useful to remove shelves for easy  
access.  
2. Remove the light diffuser cover as  
shown in figure (a-b).  
3. Replace the burnt-out light bulb.  
4. Reassemble the light diffuser cover  
as shown in figure (c).  
“Push firmly to ensure cover is fitted  
properly.”  
5. Carefully dispose of the burnt-out  
light bulb immediately.  
“Replacement light bulb can easily be  
obtained from a good local electrical or  
DIY store.”  
EN  
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Adjusting the legs  
Installation (Under the  
counter)  
If your refrigerator is unbalanced;  
You can balance your refrigerator by  
turning the front legs of it as illustrated  
in the figure. The corner where the  
leg exists is lowered when you turn  
it the direction of black arrow and  
raised when you turn in the opposite  
direction. Taking help from someone to  
slightly lift the refrigerator will facilitate  
this process.  
• Internal height of the counter should  
be 820mm.  
(!) Cookers or other heat sources  
must not be placed above the counter  
where the appliance is installed under  
the counter.  
• The mains wall socket plug must be  
close to the right or left hand side of  
the appliance.  
• Remove the top cover of the  
appliance. There are 4 screws(2 pieces  
at the back, 2 pieces below the front  
edge) that should be removed.  
Fig. 1  
• Cut the part shown in the picture and  
then remove it by the help of pliers.  
• Place you appliance under the  
counter and adjust the front feets until  
its top touches to the counter.  
In order to use the product under the  
counter, the distance between the wall  
and the reference indicated in the top  
connection plastic must be minimum  
595 mm.  
Fig. 2-3  
• Fix the appliance under the counter  
by using 2 of the screws that was  
removed from the top cover.(Material  
of the counter must be plastics or  
wood based!)  
Fig. 4  
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a
a
c
b
d
b
e
1
595 mm  
55 mm  
2
3
b
b
4
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Reversing the doors  
Proceed in numerical order  
A
C
B
G
D
F
H
I
E
a
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9
7
7
8
6
5
1
6
4
60°  
3
2
12  
12  
10  
11  
14  
11  
13  
60°  
16  
15  
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4 Preparation  
C Your refrigerator should be installed at  
least 30 cm away from heat sources  
such as hobs, ovens, central heater  
and stoves and at least 5 cm away  
from electrical ovens and should not  
be located under direct sunlight.  
C The ambient temperature of  
the room where you install your  
refrigerator should at least be 10°C.  
Operating your refrigerator under  
cooler conditions than this is not  
recommended with regard to its  
efficiency.  
C Please make sure that the interior  
of your refrigerator is cleaned  
thoroughly.  
C If two refrigerators are to be installed  
side by side, there should be at least  
2 cm distance between them.  
C When you operate your refrigerator  
for the first time, please observe the  
following instructions during the initial  
six hours.  
- The door should not be opened  
frequently.  
- It must be operated empty without  
any food in it.  
- Do not unplug your refrigerator. If  
a power failure occurs out of your  
control, please see the warnings in  
the “Recommended solutions for  
the problems” section.  
C Original packaging and foam  
materials should be kept for future  
transportations or moving.  
EN  
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15  
5 Using your refrigerator  
The interior temperature also depends  
on ambient temperature, the frequency  
with which the door is opened and the  
amount of food kept inside.  
Frequently opening the door causes  
the interior temperature to rise.  
For this reason, it is recommended  
to close the door again as soon as  
possible after use.  
The operating temperature is regulated  
by the temperature control.  
Freezing  
Freezing food  
Warm  
(Or) Min.  
Cold  
1
2
3
4
5
Max.  
The freezing compartment is marked  
with  
this symbol.  
1 = Lowest cooling setting  
(Warmest setting)  
5 = Highest cooling setting  
(Coldest setting)  
You can use the appliance for freezing  
fresh food as well as for storing pre-  
frozen food.  
Please refer to the recommendations  
given on the packaging of your food.  
(Or)  
• Attention  
Min. = Lowest cooling setting  
(Warmest setting)  
Max. = Highest cooling setting  
(Coldest setting)  
Do not freeze fizzy drinks, as the  
bottle may burst when the liquid in it is  
frozen.  
The average temperature inside the  
fridge should be around +5°C.  
Please choose the setting according to  
the desired temperature.  
You can stop operation of your  
appliance by turning the thermostat  
knob to “0” position.  
Be careful with frozen products such  
as coloured ice-cubes.  
Do not exceed the freezing capacity  
of your appliance in 24 hours. See the  
rating label.  
In order to maintain the quality of the  
food, the freezing must be effected as  
rapidly as possible.  
Thus, the freezing capacity will not be  
exceeded, and the temperature inside  
the freezer will not rise.  
Please note that there will be different  
temperatures in the cooling area.  
The coldest region is immediately  
above the vegetable compartment.  
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• Attention  
The frozen food compartment is  
suitable for the storage of pre-  
frozen food. The recommendation  
for storage, as stated on the food  
packaging, should be observed at all  
times.  
Keep the already deep-frozen food  
always separated with freshly placed  
food.  
When deep-freezing hot food, the  
cooling compressor will work until the  
food is completely frozen. This can  
temporarily cause excessive cooling of  
the refrigeration compartment.  
Defrosting of the appliance  
Excessive build-up of ice will affect the  
freezing performance of your device.  
It is therefore recommended that you  
defrost your appliance at least twice  
a year, or whenever the ice build-up  
exceeds 7 mm.  
If you find the freezer door difficult  
to open just after you have closed it,  
don’t worry. This is due to the pressure  
difference which will equalize and allow  
the door to open normally after a few  
minutes.  
Defrost your device when there is only  
little or no food in it.  
You will hear a vacuum sound just after  
closing the door. This is quite normal.  
Take out the deep-frozen food. Wrap  
the deep-frozen food in several layers  
of paper, or a blanket, and keep it in a  
cold place.  
Making ice cubes  
Unplug the appliance or switch off the  
circuit breaker to start the defrosting  
process.  
Take out the accessories (like shelf,  
drawer etc.) from the appliance and  
use a suitable container to collect the  
thawing water.  
Fill the ice-cube tray 3/4 full with water  
and place it in the freezer.  
As soon as the water has turned into  
ice, you can take out the ice cubes.  
Never use sharp objects such as  
knives or forks to remove the ice  
cubes. There is a risk of injury!  
Use a sponge or a soft cloth to remove  
thawing water if necessary at the  
freezing compartment  
Let the ice cubes slightly thaw instead,  
or put the bottom of the tray in hot  
water for a short moment.  
and frozen food compartment  
Storing frozen food  
The frozen food compartment is  
marked with  
symbol.  
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• Attention  
Keep the door open during defrosting.  
For quicker defrosting, place  
containers with warm water inside the  
appliance.  
Do not store explosive substances or  
containers with flammable propellant  
gases (canned cream, spray cans etc.)  
in the appliance.  
Never use electrical devices, defrosting  
sprays or pointed or sharp-edged  
objects such as knives or forks to  
remove the ice.  
There is a danger of explosion.  
Defrosting of the appliance  
The fridge compartment defrosts  
automatically. The thawing water  
flows through the drain channel into a  
collection container at the back of the  
appliance.  
During defrosting, water droplets form  
at the back wall of the fridge due to  
the evaporation.  
If not all of the drops run down, they  
may freeze again after defrosting  
completes. Remove them with a soft  
cloth dampened with warm water. Do  
not use hard or sharp objects.  
After the defrosting is done, clean the  
inside.  
Reconnect the appliance to the mains.  
Place the frozen food into the drawers  
and slide the drawers into the freezer.  
Cooling  
Food storage  
The fridge compartment is for the  
short-term storage of fresh food and  
drinks.  
Store milk products in the intended  
compartment in the refrigerator.  
Bottles can be stored in the bottle  
holder or in the bottle shelf of the door.  
Raw meat is best kept in a  
Check the flow of the thawed water  
from time to time. It may become  
blocked occasionally. Clean it with a  
pipe-cleaner or similar implement.  
polyethylene bag in the compartment  
at the very bottom of the refrigerator.  
Allow hot food and beverages to cool  
to room temperature prior to placing  
them in the refrigerator.  
• Attention  
Store concentrated alcohol in a  
container only standing upright and  
tightly closed.  
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6 Maintenance and cleaning  
A Never use gasoline, benzene or  
similar substances for cleaning  
purposes.  
B We recommend that you unplug the  
appliance before cleaning.  
C Never use any sharp abrasive  
instrument, soap, household  
cleaner, detergent and wax polish for  
cleaning.  
C Use lukewarm water to clean the  
cabinet of your refrigerator and wipe it  
dry.  
Protection of plastic  
surfaces  
C Do not put the liquid oils or oil-cooked  
meals in your refrigerator in unsealed  
containers as they damage the  
plastic surfaces of your refrigerator. In  
case of spilling or smearing oil on the  
plastic surfaces, clean and rinse the  
relevant part of the surface at once  
with warm water.  
C Use a damp cloth wrung out in  
a solution of one teaspoon of  
bicarbonate of soda to 600 mls of  
water to clean the interior and wipe it  
dry.  
B Make sure that no water enters the  
lamp housing and other electrical  
items.  
B If your refrigerator is not going to be  
used for a long period of time, unplug  
the power cable, remove all food,  
clean it and leave the door ajar.  
C Check door seals regularly to ensure  
they are clean and free from food  
particles.  
C To remove door racks, remove all the  
contents and then simply push the  
door rack upwards from the base.  
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7 Recommended solutions for the problems  
Please review this list before calling the service. It might save you time and  
money. This list includes frequent complaints that are not arising from defective  
workmanship or material usage. Some of the features described here may not  
exist in your product.  
The refrigerator does not operate  
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.  
• Is power available to the wall socket? If not, please check main power switch  
board circuit breaker/fuse. Please reset circuit breaker and if trips again please  
contact a qualified electrician.  
Condensation on the side wall of the fridge compartment. (MULTI ZONE, COOL  
CONTROL ve FLEXI ZONE)  
• Very cold ambient conditions. Frequent opening and closing of the door. Highly  
humid ambient conditions. Storage of food containing liquid in open containers.  
Leaving the door ajar.  
• Switching the thermostat to a colder degree.  
• Decreasing the time the door left open or using it less frequently.  
• Covering the food stored in open containers with a suitable material.  
• Wipe the condensation using a dry cloth and check if it persists.  
Compressor is not running  
• Safety device for compressor may trip during sudden or interrupted power supply.  
It may also trip when the refrigerator has been moved.  
Your refrigerator will start running after approximately 10 minutes. Please call the  
service agent if your refrigerator does not startup at the end of this period.  
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting  
refrigerator. Defrosting cycle occurs periodically.  
Your refrigerator is not plugged into the socket. Make sure that he plug is inserted  
tightly to the wall socket.  
• Are the temperature adjustments correctly made? There is a power failure. Call  
your electricity supplier.  
The fridge is running frequently or for a long time.  
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• The ambient room temperature may be high.This is quite normal.  
• The refrigerator may have just been switched on. Allow sufficient cooling time.  
• Large amounts of hot food might have been put in the refrigerator recently. Hot  
food causes longer running of the refrigerator until they reach the safe storage  
temperature.  
• Doors might have been opened frequently or left ajar for a long time. The warm  
air that has entered into the refrigerator causes the refrigerator to run for longer  
periods.  
• Freezer or fridge compartment door might have been left ajar. Check if the doors  
are properly closed.  
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator  
temperature to a warmer degree and wait until the temperature is achieved.  
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly  
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to  
run for a longer period of time in order to maintain the current temperature.  
Freezer temperature is very low while the fridge temperature is sufficient.  
• The freezer temperature is adjusted to a very cold temperature. Adjust the freezer  
temperature to a warmer degree and check.  
Fridge temperature is very low while the freezer temperature is sufficient.  
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge  
temperature to a warmer degree and check.  
Food kept in the fridge compartment drawers are freezing.  
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge  
temperature to a warmer degree and check.  
Temperature in the fridge or freezer is too warm.  
• The fridge temperature is adjusted to a warm setting. Fridge adjustment has an  
effect on the temperature of the freezer. Change the temperature of the fridge or  
freezer until the fridge or freezer temperature reaches to a desired level.  
• The door might be left ajar. Close the door completely.  
• Large amounts of hot food might have been put in the refrigerator recently. Wait  
until the fridge or freezer reaches the desired temperature.  
• Refrigerator might have been plugged in recently. Cooling down of the refrigerator  
completely takes to be reach the desired temperature.  
A ticking noise is coming from the refrigerator.  
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• This noise is coming from the solenoid valve of the refrigerator. Solenoid valve  
functions for the purpose of ensuring coolant passage through the compartment  
which can be adjusted to cooling or freezing temperatures, and performing cooling  
functions. This is normal and is not fault cause.  
The operation noise increases when the refrigerator is running.  
• The operating performance characteristics o f the refrigerator may change  
according to the changes in the ambient temperature. It is normal and not a fault.  
Vibrations or noise.  
• The floor is not even the refrigerator rocks when moved slowly. Make sure that the  
refrigerator has been levelled.  
• The noise may be caused by the items put onto the refrigerator. Such items should  
be removed from the top of the refrigerator.  
There are noises like liquid spilling or spraying.  
• Liquid and gas flows happen in accordance with the operating principles of your  
refrigerator. It is normal and not a fault.  
There is a noise like wind blowing.  
• Fans are used in order to allow the refrigerator to cool efficiently. It is normal and not  
a fault.  
Condensation on the inner walls of refrigerator.  
• Hot and humid weather increases icing and condensation. It is normal and not a  
fault.  
• The doors are ajar. Make sure that the doors are closed completely.  
• Doors might have been opened very frequently or they might have been left open  
for along time. Open the door less frequently.  
Humidity occurs on the outside of the refrigerator or between the doors.  
• The weather may be humid. This is quite normal in humid weather. When the  
humidity is less, condensation will disappear.  
Bad odor inside the refrigerator.  
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a  
sponge, warm water or carbonated water.  
• Some containers or packaging materials might be causing the smell. Use a different  
container or different brand packaging material.  
The door(s) is (are) not closing.  
• Food packages may prevent the doors closing. Reposition the packages that are  
obstructing the door.  
• The refrigerator is not correctly levelled on the floor and it might be rocking when  
slightly moved. Adjust the elevation screws.  
Crispers are stuck.  
• The food might be touching the ceiling of the drawer. Rearrange food in the drawer.  
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8 Beko Customer Care  
Before you call Beko for service or assistance...  
Refer to your User Guide and check the following:  
1.  
2.  
3.  
4.  
Your Appl iance is correctly installed.  
Your Appliance is connected to power.  
You are familiar with its normal mode of operation  
You have read the ‘Recommended solutions for the problems’  
If after checking the points above, the problem still exists, please call our Beko  
Customer Care hotline as listed below:-  
If calling from Australia....  
Beko Customer Care and talk to one of our consultants.  
Toll Free Toll Free 1300AUBEKO  
1300 282 356  
Email:[email protected] * Fax: (07) 55493546  
If calling from New Zealand....  
Beko Customer Care and talk to one of our consultants.  
Toll Free 0800NZBEKO  
0800 69 2356  
Email: [email protected] * Fax: (+617) 55493546  
* If you contact us by Email please provide the following details:  
Your name and Address  
Date of Purchase  
Model Number  
Serial Number  
Complete description of the problem or request  
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57 0534 0000/AB  
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