Atlona HDMI to HDMI Matrix Switcher
AT-H2H-44M and AT-H2H-88M (pictured below)
User Manual
Toll free: 1-877-536-3976
Local: 1-408-962-0515
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Introduction
Multiple control options, HD resolutions, and the best audio, the Atlona HDMI® to HDMI matrix
switcher is built for your home and professional needs. With the ability to pass 1080p, 1920x1200,
all Lossy and Lossless audio formats (including Dolby® TrueHD and DTS-HD Master Audio™), full
3D, and ARC, the AT-H2H Family provides a full range of features that ensures the highest quality
experience whether you’re watching a movie, giving a presentation, and more.
Package Contents
• 1 x AT-H2H Matrix Switcher
• 1 x IR Extender
• 1 x IR Remote Control
• 1 x Pair of dual purpose wall/rack mounts
• 1 x 24V/2.7A DC adaptor
• 1 x User Manual
Features
• Send any source to multiple outputs: with the H2H matrix any combination of inputs and outputs
can be used
• EDID™ learning function with multiple EDID memories to ensure picture and sound.
• Programmable I/O memories: save multiple routes for faster switching to the most commonly
used configurations
• Built in internal EDID mode provides 12 individual EDIDs to ensure compatibility
• ARC (Audio Return Channel) pass through
• Digital audio de-embedding allows audio to be sent to a distribution amplifier or audio receiver
through the S/PDIF port
• Up to Dolby TrueHD and DTS-HD Master Audio pass through on HDMI
• Compatible with DVI/D (with DVI/D to HDMI adapter such as AT14040), allowing DVI/D video
source signal to be passed to displays
• Multiple control interfaces such as RS-232, IR, TCP/IP, and the front panel
• Pass through support of all 3D formats.
• HDCP Compliant
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Panel Description
Front Panel
1
2
3
4
1
5
2
6
3
7
4
8
ENTER POWER
AT-H2H-88M
FUNCTION CANCEL DEFAULT
ALL
MEMORY EDID
5
6
A
B
C
D
1. IR Receiver Window - Receives the signal from the included IR remote control or a 3rd party
controler.
2. Power Button - Cycles the power between On (blue backlight) or Standby (red backlight) mode.
3. Enter Button - Use to view current status for inputs and outputs or to confirm a command.
4. Number buttons - Use these buttons to select input and output paths or use with the function
button to change matrix settings.
5. Function Button - Select for command options. (blue backlight when selected)
A. Default: Mirrors all inputs to corresponding outputs. (i.e. 1 to 1, 2 to 2, 3 to 3, etc.)
B. All: Save a single input to all the outputs with this function.
C. Memory: Save/load the current input and output route to memory.
D. EDID: Save/Load EDIDs to individual inputs.
Note: Default setting for EDID is the highest common HD resolution of all connected
devices. (i.e. if you have resolutions ranging 720p, 1080i, and 1080p then 720p would be
the default resolution for all connected displays.)
6. Cancel Button - Within the functions menu use to go back one screen or to the home screen.
Note: You cannot power off or change functions unless you go to the home screen.
IR
The IR receiver window can sometimes pick up stray reflected IR commands causing loss of
functionality. To disable the front panel, see directions below:
home screen
AT-H2H-XXM
Select Input Number
Select Function Option
Hold for
5 seconds
--->
--->
--->
Select IR 1: On 2: Off
Current On
Feedback=
”IR On Selected”
Select IR 1:On 2: Off
Current: On/Off
--->
--->
--->
--->
--->
--->
--->
Select IR 1: On 2: Off
Current off
Feedback=
”IR Off Selected”
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Back Panel
1
2
3
4
IR IN
RS-232
FIRMWARE
1
1
2
2
3
3
4
5
6
6
7
7
8
8
AT-H2H-88M
COAXIAL OUT
1
2
3
4
5
6
7
8
4
5
ETHERNET
HDMI IN
HDMI OUT
DC 24V
5
6
7
8
1. Matrix IR IN: Connect included IR receiver (see picture below)
2. RS-232: Connect to this port for control from a computer or 3rd control box.
3. Firmware Update: Type B USB Port used for updating the matrix firmware only
4. Coax Out: Audio de-embedding for distribution amplifiers and AVRs
Compatible with PCM 2Channel, LPCM 5.1, Dolby 2.0, Dolby Digital 5.1, and DTS 5.1
5. Ethernet Port: Used for TCP/IP control
6. HDMI Input Ports: Connect HDMI sources into these ports, such as DVD players, Blu-ray players,
computers, etc.
7. HDMI out port: Connect to a display or an AVR
8. Power Port: Use included locking DC adaptor to power the matrix switcher
IR Receiver
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Connection Diagram
ARC
IR IN
RS-232
FIRMWARE
1
1
2
2
3
3
4
5
6
6
7
7
8
8
AT-H2H-88M
COAXIAL OUT
1
2
3
4
5
6
7
8
4
5
ETHERNET
HDMI IN
HDMI OUT
DC 24V
Digital audio de-embedding
ARC
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Matrix Front Panel Functions
The AT-H2H’s front panel has 3 functions: I/O control, EDID, and matrix settings. The following
sections go over step by step setup & control.
I/O Control
To set an input to an output
(I.E. Input 1 to output 2)
home screen
AT-H2H-XXM
Select Input Number
--->
through
through
--->
--->
--->
--->
Feedback=
Select output number
Press enter to confirm
---> ”Input # saved to
Output #”
To mirror all inputs and outputs -- Ex. Input 1 to output 1, input 2 to output 2, etc.
(I.E. Input 1 to output 1, input 2 to output 2, etc.)
home screen
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
Mirror In to Out
--->
Feedback=
”Mirroring In and Out”
--->
--->
Press enter to confirm
To route one input to all outputs -- Ex. Input 5 to output 1, output 2, etc.
(I.E. Input 1 to output 1, 2, 3, and 4)
home screen
Select input number
to save to all outputs
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
--->
--->
Input # to all outputs
Press enter to confirm
Feedback=
”Input # saved to all”
through
--->
--->
--->
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I/O Route Memory
Once inputs and outputs have been set they can be saved to memory and recalled later. Multiple
individual input/output routes can be saved. The route will remain in memory until a new route has
example route
been saved to that memory number or the matrix has been factory reset.
O: 1 2 3 4
I : 4 2 1 3
To save an I/O route to memory
home screen
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
--->
1 Save in/out route
2 Select memory route
Select memory route 1-4/8: #
Press enter to load
--->
--->
--->
memory selection
Feedback=
”Memory # loaded”
through
--->
--->
To load a saved I/O route
Once an input/output route has been saved, it can be loaded at any time.
home screen
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
--->
--->
1 Save in/out route
2 Select memory route
Select memory route 1-4/8: #
Press enter to load
--->
--->
memory selection
Feedback=
”Memory # loaded”
through
--->
--->
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EDID Set Up
When the matrix is completely connected and turned on it will load the default EDID, which is the
highest common native resolution of the connected devices. (i.e. In the diagram below the default
would be 720p with 2ch audio. Multi-channel audio and 3D are not enabled on internal
mode, unless all devices have these features.)
1080p (3D)-2ch
1080p-Dolby TrueHD (3D)
Input 1
Output 1
1
5
2
6
3
7
4
8
ENTER POWER
720p-2ch
Output 2
AT-H2H-88M
FUNCTION CANCEL DEFAULT
ALL
MEMORY EDID
720p-2ch
Input 2
1080p-Dolby TrueHD (3D)
Output 3
On default, all devices in the diagram will work at 720p. If a device is not syncing or a different
resolution is required, internal EDID or EDID copy and load should resolve these issues. The AT-H2H
can copy multiple EDIDs to memory.
To copy an EDID
Before an EDID can be loaded to an input, it must first be copied to the matrix’s memory. Each
display’s EDID can be saved individually to one of the matrix’s EDID memories.
home screen
1 To copy up to X EDIDs
2 To choose input EDID
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
--->
--->
output selection
Copy from output #
Save to Memory (1-4) #
Copy from output #
Save to Memory (1-4/8) #
--->
through
--->
--->
--->
memory selection
Feedback=
”Saved port # EDID to
through
--->
--->
Memory # [Failed/Passed]”
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Step 2: load a copied EDID onto an input
Once EDIDs have been copied to memory they can be loaded to a specific input.
Note: (refer to the diagram on page 9) Using the EDID of output 3 with input 1 will enable 1080p,
3D, and Dolby TrueHD to pass. Output 2 will receive no audio or video and output 1 will receive no
audio with these settings.
home screen
1 To copy up to 4/8 EDIDs
2 To choose input EDID
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
--->
--->
--->
input selection
Input #
--->
Input # Press Enter
Current: Default
through
--->
--->
--->
Select an input port
memory selection
Input: # Select saved
EDID memory 1-4/8 (#)
Input: # Mode:
1.Default 2.Saved 3.Int
--->
--->
--->
--->
through
Feedback = ”Save memory # EDID
Use EDID memory # + enter
_ _ _
--->
--->
to input #”
EX. Atlona EDID - ATL
Pioneer EDID - PIO
Toshiba EDID - TSB
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Step 3: Load an internal EDID to an input
If the first two steps don’t produce the correct resolution or audio configuration, the twelve
internal EDIDs should resolve the issue.
Internal EDID options
Front panel display readout
EDID 1: 1080P 2CH audio
ATL 1080P 2CH
EDID 2: 1080P multichannel audio*
EDID 3: 1080P Dolby Digital/DTS 5.1**
EDID 4: 1080P 3D 2CH audio
EDID 5: 1080P 3D multichannel audio*
EDID 6: 1080P 3D Dolby Digital/DTS 5.1**
EDID 7: 720P 2CH audio
ATL 1080P Multi CH
ATL 1080P DD
ATL 1080P 3D 2CH
ATL 1080P 3D Multi CH
ATL 1080P 3D DD
ATL 720P 2CH
EDID 8: 720P Dolby Digital/DTS 5.1**
EDID 9: 1280x800 RGB 2CH audio
EDID 10: 1366x768 RGB 2CH audio
EDID 11: 1080P DVI***
ATL 720P DD
ATL 1280x800 RGB 2CH
ATL 1366x768 RGB 2CH
ATL 1080P DVI
EDID 12: 1280x800 DVI***
ATL 1280x800 RGB DVI
* Recommended EDID for use of an AVR
** Recommended EDID for use of the S/PDIF audio de-embedding
*** Recommended EDID for use of DVI projectors
home screen
1 To copy up to 4/8 EDIDs
2 To choose input EDID
AT-H2H-XXM
Select Input Number
Select Function Option
--->
--->
--->
--->
--->
--->
input selection
Input #
--->
Input # Press Enter
Current: Default
through
--->
--->
Select an input port
Internal EDID selection
1 - Cycles through
EDIDs in ascending
order
2 - Cycles through
EDIDs in decending
order
EDID Internal # + enter
ATL _____ ____
Input: # Mode:
1.Default 2.Saved 3.Int
--->
--->
--->
--->
--->
Feedback = ”Saved Internal #
--->
To input #”
RS-232 commands:
To access the different EDIDs through RS-232 the following commands must be used.
Command
Feedback
Description
EDIDMSetX default EDIDMSetX default Sets the EDID of an input to the default EDID
Ex. EDIDMset2 default - sets input 2 to default
EDIDMSetX saveY EDIDMSetX saveY Sets the EDID of an input to the previously saved EDID memory
Ex. EDIDMset1 save3 - sets input 1 to the EDID memory 3
EDIDMSetX intZ
EDIDMSetX intZ
Sets the EDID of an input to one of the internal EDIDs
Ex. EDIDMset3 int6 - sets input 3 to the internal EDID - 1080p 3D Dolby
Digital 5.1
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Matrix Settings
When installing or troubleshooting it’s important to verify settings, or be able to come back to
a project and see how it was set up. The AT-H2H has matrix settings viewable through the front
panel. View current I/O settings, firmware version, FPGA version, and the baud rate of the matrix.
View I/O settings
home screen
AT-H2H-XXM
Select Input Number
O 1
I x
2
x
3
x
4
x
--->
--->
View Firmware/Baud Rate/FPGA settings
home screen
AT-H2H-XXM
Select Input Number
Select Function Option
Hold for
5 seconds
--->
--->
--->
AT-H2H-XXM
--->
AT-H2H-XXM
--->
--->
--->
--->
FPGA 1 Ver: X.X.XX
FPGA Version
FW Ver: X.X.XX
EX.115200 8 None 1
OR
AT-H2H-XXM
--->
--->
Console: X X X X
9600 8 ODD 0
Matrix Baud Rate
AT-H2H-XXM
IP: XXX.XXX.XXX.XXX
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S/PDIF
The S/PDIF port is used for two audio options, ARC or matrix source audio de-embedding. When
using one, the other is disabled. By default the matrix comes with ARC turned off on all ports, this
enables the S/PDIF to de-embed audio from the matrix source. To switch between ARC and matrix
source audio, ARC must be turned on or off. Enable or disable ARC through RS-232 (see page 18)
or front panel (see below).
home screen
AT-H2H-XXM
Select Input Number
Hold for
5 seconds
Select Function Option
--->
--->
--->
input selection
Select output number
(1-4/8) to set ARC mode
--->
through
--->
Output: # Current: On
Select mode 1: On 2: Off
Output: # Current: On
Select mode 1: On 2: Off
--->
--->
--->
--->
Output: # Current: Off
Select mode 1: On 2: Off
Audio Return Channel (ARC)
ARC enables a source connected to a display to route audio to an AVR or zone amp.
Steps
1. Check to be sure the display supports ARC
2. Enable ARC on the HDMI output of the matrix through RS-232 (see page 18) or front panel
(see steps above)
3. Connect the HDMI Matrix output port to the ARC labeled input port on the display
NOTE: The Matrix must be connected to the display’s HDMI ARC input
4. Connect the source to a non ARC HDMI input port on the display
5. Connect the S/PDIF port to an AVR or Zone Amp
NOTE: The S/PDIF port used must be the same output number as the HDMI port connected
to the display
HDMI
Bidirectional HDMI w/ARC signal
S/PDIF audio loop-out
IR IN
RS-232
FIRMWARE
1
1
2
2
3
3
4
5
6
6
7
7
8
8
AT-H2H-88M
COAXIAL OUT
1
2
3
4
5
6
7
8
4
5
ETHERNET
HDMI IN
HDMI OUT
DC 24V
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Matrix source audio loop-out
By default the matrix is enabled to de-embed source audio out through the S/PDIF port to an AVR
or zone amp.
NOTE: If audio does not pass through, check to make sure ARC is turned off.
NOTE: HD audio formats are not supported through S/PDIF.
Ex. Dolby TrueHD or DTS-HD Master Audio
IR IN
RS-232
FIRMWARE
1
1
2
2
3
3
4
5
6
6
7
7
8
8
AT-H2H-88M
COAXIAL OUT
1
2
3
4
5
6
7
8
4
5
ETHERNET
HDMI IN
HDMI OUT
DC 24V
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RS-232
Connection
RS-232 is connected through a 9-pin female DB connector. Only pins 2, 3, and 5 are terminated.
No.
1
Pin
----
Tx
Function
Not used
Transmit
Receive
5 4 3 2 1
2
3
Rx
4
----
Gnd
----
----
----
----
Not used
Ground
5
6
Not used
Not used
Not used
Not used
7
9 8 7 6
8
9
Set Up
To set up the RS-232 hyperterminal (if not using 3rd party software) use the following steps:
1. Connect the matrix to a PC using a 9pin to 9pin cable
2. Go to the Device manager folder (see picture A)
3. Find the Matrix COM port and right click with a mouse and select properties (see picture B)
NOTE: If unsure which COM port is the matrix, unplug the 9pin cable and plug it back in. It
will disappear and reappear on the COM port list.
4. Under the properties menu select the port settings tab and update the menu to the matrix
default settings of: Bits Per Second: 115200, Data Bits: 8, Parity: None, Stop Bits: 1 and Flow
Control: None. (see picture C)
Set up is done and any hyperterminal program may be used to control the matrix now.
A
B
C
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TCP/IP
For convenience, the matrix comes with DHCP default on. This enables the matrix to be connected
to a network or network device with no worries of the IP overriding another device.
TCP/IP WebGUI
Atlona has created an easy to use WebGUI for changing settings and controlling the matrix.
To begin, plug a LAN cable into the matrix and your network, then type the IP address of the
matrix into a web browser (as seen below).
To find the matrix IP:
home screen
AT-H2H-XXM
Select Input Number
Select Function Option
Hold for
5 seconds
--->
--->
--->
--->
EX. 192.168.000.200
AT-H2H-XXM
IP: XXX.XXX.XXX.XXX
AT-H2H-XXM
FW Ver: X.X.XX
--->
--->
Important: If any stability issues are experienced, disable any anti-virus or firewall that may be
interfering with network communication to the Matrix. Once set up is done and the
matrix GUI is no longer being used, the firewall and anti-virus can be re-enabled.
A login screen will appear (this is the same log in for admin and general users). For the first log in
(and future admin changes) the username is “root” and password is “Atlona”.
Note: Only the admin password can be changed (see page 20). The username will always remain
“root”.
Note: H2H-44M and H2H-88M screen shots will display alternately to show both GUIs
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The home screen tab will display the general system information. If the matrix is powered off the
FPGA will not display (see first image). Once the power is on it will display (see second image).
Note: When the matrix is turned off many fields within the WebGUI will not display information.
Be sure the matrix is powered on for complete access.
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The network set up page will allow the IP information to be changed. When a change is made the
screen will grey and the ability to save or cancel will display at the bottom (see below).
Note: When DHCP is on, the IP cannot be configured. Turn DHCP off to enable IP configuration.
Note: For a stable connection, when using a control system it is best to set up a static IP.
Note: Be sure to save all changes before moving to the next page
Login Mode has been added to provide a secure telnet login. Once Login Mode has been turned on
a username and password will be required on all IP connections to the matrix.
Note: Login Mode should not be used when using a control system.
Note: The username and password used in IP Login Mode will be the same login information as
the WebGUI
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The config page under status/setting will allow power to be turned off/on, the front IR window to
be turn off/on (see page 4), and the matrix baud rate to be changed.
Note: Default baud rate of the matrix has been set for the best compatiblity with other devices (i.e.
projectors). Baud rates should not be changed unless an incompatibility occurs.
A grey screen will display the save and cancel options when making changes. Remember to save all
settings before moving on to the next page.
Note: All like fields can be changed during one edit.
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Adding, deleting, and updating users can also be done from the config page. User changes can
only be done by the admin. Admin user name is always “root” and default password is “Atlona”.
Note: Only the admin password can be changed. The username will always remain “root”
Note: Always remember to save settings before moving to the next page
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The I/O page allows input and output routes to be changed easily by drop down menu. Output All
will route one selected input to all the outputs.
Note: All routes can be changed while in the grey edit screen. Remember to save after all changes
have been made.
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For compatibility and ease of use, EDID configuration has been added. Each input has a drop down
selection for internal, default, and saved EDIDs (see pages 9-11 for EDID information).
Note: When saving an EDID to memory through the WebGUI, the output will save to the
corresponding memory. Ex. Output 2 will only save to Memory 2
Internal EDIDs (see page 11) provide 12 options for video and audio to ensure compatibility and
reliability.
Auto default mode will choose the highest common video resolution and audio format that is
supported by all outputs.
Each EDID saved to memory will be noted as MM and the number of its output.
**Clicking on the Display’s EDID link will provide a breakdown of the selected output’s EDID
Note: MM#s in the picture above are examples of saved EDIDs
Note: Remember to save after all changes to ensure complete compatibility.
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The HDCP page will display the output’s ability to support HDCP content or not.
Several messages will appear under different circumstances:
Supported - HDCP is supported by the display
Not Supported - The display is unable to support HDCP
Non-HDCP Source - A source that does not support HDCP
No connection - If no source is selected/connected, HDCP status cannot be determined
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RS-232 & TCP/IP Control Commands
The command codes are case sensitive, do not change capitalization, spacing, or lettering.
Command
PWON
PWOFF
PWSTA
Version
Type
Feedback
PWON
Description
Power on
PWOFF
Power off
PWx
Will display the power status of the matrix (ex. Power is on = PWON)
Brings up the current firmware version
Brings up the model information
(Firmware #)
(Model #)
Lock
Lock
Locks the front panel of the matrix so no buttons are active
Unlocks the front panel of the matrix, enabling the buttons again
Resets all inputs to corresponding outputs (in3 to out3)
Turns off output channel (to turn off output 3 = x3$)
Unlock
All#
Unlock
x1AVx1,x2AVx2,...
x1$
x1$
x1All
x1All
Sets selected input to all outputs
(x3All would set input 3 to all)
x1AVx2
x1AVx2,x3,x4
IRON
x1AVx2
x1AVx2,x3,x4
IRON
Switch input to output (input 3 to output 2 = x3AVx2)
Switch input to multiple outputs (input 3 = x3AVx1,x2)
Turns on the IR receiver
IROFF
IROFF
Turns off the IR receiver
Statusx1
Status
x7AVx1
Shows what input is connected to selected output
Displays which inputs are currently connected to which outputs
x1AVx1,x2AVx2,
x3AVx4, ....
SaveY (ex. Save2)
RecallY (ex. Recall2)
ClearY (ex. Clear2)
Mreset
SaveY (ex. Save2)
RecallY (ex. Recall2)
ClearY (ex. Clear2)
Mreset
Saves settings for future use, preset options 0 to 4
Recalls saved settings for the number you selected
Erases the save for the number you selected
Sets matrix back to the default settings
Each command or feedback is terminated with a carriage return.
Note: If the command fails or is incorrect the feedback should be “Command FAILED”
TCP/IP Commands
Command
Feedback
Description
IPCFG
IP Addr : x.x.x.x
Netmask : x.x.x.x
Gateway : x.x.x.x
IP Port: x.x.x
Displays IP address configuration
IPTimeout XX
IPTimeout XX
(Ex. IPTimout120)
Determines amount of seconds of inactivity before TCP/IP
disconnects
IPQuit
IPQuit
Logs out of TCP/IP
IPAddUser
TCP/IP username & password list: Will display a list of users
- user password
- user password
- user password
IPAddUser [X] [Y]
TCP/IP user was added
Add a user for TCP/IP control. X=User Y=Password
Ex. IPAddUser Atlona 1234 (User=Atlona 1234=Password)
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TCP/IP Commands Cont.
IPDelUser [X]
IPDHCP sta
TCP/IP user was deleted
Delete a user from TCP/IP X=User (Ex. IPDelUser Atlona)
Displays the status of DHCP
IPDHCP sta
Ex. IPDHCP on
IPDHCP on
IPDHCP on
IPDHCP off
Turns DHCP on
Turns DHCP off
IPDHCP off
IPStatic [X] [Y] [Z]
IPStatic address netmask gateway Sets a static IP address
Ex. IPStatic 192.168.1.1 255.255.255.0 192.168.1.200
IPPort
IPPort Y
Set the TCP/IP port (ex. IPPort 230)
Displays IPLogin status
IPLogin sta
IPLogin sta
Ex. IPLogin on
IPLogin on
IPLogin on
Enables IPLogin
IPLogin off
IPLogin off
Disables IPLogin
Broadcast sta
Broadcast on
Broadcast off
Broadcast sta
Broadcast on
Broadcast off
Displays broadcast mode status
Enables broadcast mode
Disables broadcast mode
Remote Control
Output selection. Numbers correspond with the HDMI outputs on
the matrix.
Arrow buttons are not functional for this product.
Input selection. Numbers correspond with the HDMI inputs on
the matrix.
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Updating and Resetting
Updating firmware
Atlona has made field firmware updating easy. Simply download firmware from Atlona.com and
upload the file to the matrix.
NOTE: Only use a Windows computer to update the matrix. Use of an Apple computer to update
will cause the matrix to be unusable until the update is redone with a Windows computer.
Needs:
• Verify the current firmware version
• RS-232 9 Pin to 9 Pin cable.
• PC (not compatible with MAC)
• OS that supports USB mass storage devices
• USB A to USB B cable (i.e. AT11008)
To view the current firmware use RS-232 command “Version” or front panel (see page 12).
Preparing the Matrix:
• Unplug the power cable.
• Hold the Cancel button while plugging the power back in.
• Connect the USB B to USB A cable into the Matrix and the Computer.
Updating the Matrix:
The computer should auto detect the connection, if it does not, open the USB device from “my computer”.
• Click open in a new folder. (if auto run detects connection)
• Delete the file in the folder. (there should be only one file, if more, delete all files)
• Copy and Paste the new firmware file into the USB folder.
• Unhook the Matrix from the computer.
• Unplug the power cable from the AT-H2H
• Plug the power back in and start the matrix normally. Your update should be complete
If you wish to verify the new firmware, use the RS-232 command “Version”.
Resetting to factory settings
Atlona understands that settings can be troublesome and at times its just easier to set things back
to factory settings. To make things easier a simple one step reset was created.
To reset the matrix, hold down the buttons 1 and 4 while powering on. If successful the matrix will
be back to factory settings when it turns on.
Simultaneously
home screen
Reset to
Factory
Settings
Power LED should turn
RED to indicate the
Matrix is in standby
mode/off. Unplugging
then plugging back in
can also set the Matrix
into standby.
AT-H2H-XXM
Select Input Number
--->
--->
--->
--->
---
---
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Specifications
Bandwidth
Ports
6.75Gbps
AT-H2H-44M
AT-H2H-88M
8 x HDMI
Video input
4 x HDMI
Video output
Audio output
IR input
Control: RS-232
Control: TCP/IP
Firmware update
4 x HDMI
4 x S/PDIF
1 x 3.5 mm
1 x 9pin (RS-232)
1 x RJ45
8 x HDMI
8 x S/PDIF
1 x 3.5 mm
1 x 9pin (RS-232)
1 x RJ45
1 x USB B
1 x USB B
Power Consumption
Audio
20.6W
33.8W
Passes up to Dolby TrueHD or DTS-HD Master Audio
Resolution
Video: up to 1080p@60Hz
VESA: up to 1920x1200
Dimensions
Weight
1.74 x 17.25 x 10 (inch)
44.2 x 438 x 254 (mm)
AT-H2H-44M
6.45 lbs
AT-H2H-88M
6.95 lbs
2.93 kg
3.15 kg
Rack Size
1 U, 19 in. standard electronics rack
Temperature
Operating
32°F to 104°F
0°C to 40°C
Storage
4°F to 140°F
20°C to 60°C
Certifications
CE, FCC, RoHS, cULus for power supplies
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Safety Information
Safeguards
Do not modify the wall plug. Doing so will
void the warranty and safety features.
To reduce the risk of electric shock, do not
expose this product to rain or moisture
This equipment should be installed near
the socket outlet and the device should
be easily accessible in the case it requires
disconnection.
If the wall plug does not fit into your local
power socket, hire an electrician to replace
your obsolete socket.
Precautions
FCC regulations state that any unauthorized changes or modifications to this equipment, not
expressly approved by the manufacturer, could void the user’s authority to operate this equipment.
Operate this product using only the included external power supply. Use of other power supplies
could impair performance, damage the product, or cause fires.
In the event of an electrostatic discharge this device may automatically turn off. If this occurs,
unplug the device and plug it back in.
Protect and route power cords so they will not be stepped on or pinched by anything placed on or
against them. Be especially careful of plug-ins or cord exit points from this product.
Avoid excessive humidity, sudden temperature changes or temperature extremes.
Keep this product away from wet locations such as bathtubs, sinks, laundries, wet basements, fish
tanks, and swimming pools.
Use only accessories recommended by Atlona to avoid fire, shock, or other hazards.
Unplug the product before cleaning. Use a damp cloth for cleaning and not cleaning fluid or
aerosols. Such products could enter the unit and cause damage, fire, or electric shock. Some
substances may also mar the finish of the product.
Never open, remove unit panels, or make any adjustments not described in this manual.
Attempting to do so could expose you to dangerous electrical shock or other hazards. It may also
cause damage to your product. Opening the product will void the warranty.
Do not attempt to service the unit. Disconnect the product and contact your authorized Atlona
reseller or contact Atlona directly.
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Atlona, Inc. (“Atlona”) Limited Product Warranty Policy
Coverage
Atlona warrants its products will substantially perform to their published specifications and will be free from defects in
materials and workmanship under normal use, conditions and service.
Under its Limited Product Warranty, Atlona, at its sole discretion, will either:
A) repair or facilitate the repair of defective products within a reasonable period of time, restore products to their
proper operating condition and return defective products free of any charge for necessary parts, labor and shipping
OR
B) replace and return, free of charge, any defective products with direct replacement or with similar products deemed
by Atlona to perform substantially the same function as the original products
OR
C) refund the pro-rated value based on the remaining term of the warranty period, not to exceed MSRP, in cases
where products are beyond repair and/or no direct or substantially similar replacement products exist.
Repair, replacement or refund of Atlona’s products is the purchaser’s exclusive remedy and Atlona’s liability does not
extend to any other damages, incidental, consequential or otherwise.
This Limited Product Warranty extends to the original end-user purchaser of Atlona’s products and is non-transferrable to
any subsequent purchaser(s) or owner(s) of these products.
Coverage Periods
Atlona’s Limited Product Warranty Period begins on the date of purchase by the end-purchaser. The date contained on
the end-purchaser ‘s sales or delivery receipt is the proof purchase date.
Limited Product Warranty Terms – New Products
• 10 years from proof of purchase date for hardware/electronics products purchased on or after June 1, 2013
• 3 years from proof of purchase date for hardware/electronics products purchased before June 1, 2013
• Lifetime Limited Product Warranty for all cable products
Limited Product Warranty Terms – Refurbished (B-Stock) Products
• 3 years from proof of purchase date for all Refurbished (B-Stock) hardware and electronic products purchased on or
after June 1, 2013
Remedy
Atlona recommends that end-purchasers contact their authorized Atlona dealer or reseller from whom they purchased
their products. Atlona can also be contacted directly. Visit www.atlona.com for Atlona’s contact information and hours
of operation. Atlona requires that a dated sales or delivery receipt from an authorized dealer, reseller or end-purchaser is
provided before Atlona extends its warranty services. Additionally, a return merchandise authorization (RMA) and/or case
number, is required to be obtained from Atlona in advance of returns.
Atlona requires that products returned are properly packed, preferably in the original carton, for shipping. Cartons not
bearing a return authorization or case number will be refused. Atlona, at its sole discretion, reserves the right to reject
any products received without advanced authorization. Authorizations can be requested by calling 1-877-536-3976 (US
Exclusions
This Limited Product Warranty excludes:
• Damage, deterioration or malfunction caused by any alteration, modification, improper use, neglect, improper
packing or shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.
• Damage, deterioration or malfunction resulting from the installation or removal of this product from any installation,
any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Atlona to make
such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this
product.
• Equipment enclosures, cables, power supplies, batteries, LCD displays, and any accessories used in conjunction with
the product(s).
• Products purchased from unauthorized distributors, dealers, resellers, auction websites and similar unauthorized
channels of distribution.
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Disclaimers
This Limited Product Warranty does not imply that the electronic components contained within Atlona’s products will
not become obsolete nor does it imply Atlona products or their electronic components will remain compatible with any
other current product, technology or any future products or technologies in which Atlona’s products may be used in
conjunction with. Atlona, at its sole discretion, reserves the right not to extend its warranty offering in instances arising
outside its normal course of business including, but not limited to, damage inflicted to its products from acts of god.
Limitation on Liability
The maximum liability of Atlona under this limited product warranty shall not exceed the original Atlona MSRP for
its products. To the maximum extent permitted by law, Atlona is not responsible for the direct, special, incidental or
consequential damages resulting from any breach of warranty or condition, or under any other legal theory. Some
countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect
damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
To the maximum extent permitted by law, this limited product warranty and the remedies set forth above are exclusive
and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. To the maximum
extent permitted by law, Atlona specifically disclaims all implied warranties, including, without limitation, warranties of
merchantability and fitness for a particular purpose. If Atlona cannot lawfully disclaim or exclude implied warranties
under applicable law, then all implied warranties covering its products including warranties of merchantability and fitness
for a particular purpose, shall provide to its products under applicable law. If any product to which this limited warranty
applies is a “Consumer Product” under the Magnuson-Moss Warranty Act (15 U.S.C.A. §2301, ET SEQ.) or other
applicable law, the foregoing disclaimer of implied warranties shall not apply, and all implied warranties on its products,
including warranties of merchantability and fitness for the particular purpose, shall apply as provided under applicable
law.
Other Conditions
Atlona’s Limited Product Warranty offering gives legal rights, and other rights may apply and vary from country to
country or state to state. This limited warranty is void if (i) the label bearing the serial number of products have been
removed or defaced, (ii) products are not purchased from an authorized Atlona dealer or reseller. A comprehensive list of
Atlona, Inc Product Registration
Thank you for purchasing this Atlona product. - We hope you enjoy it and will take an extra few
moments to register your new purchase.
Registration creates an ownership record if your product is lost or stolen and helps ensure you’ll
receive notification of performance issues and firmware updates.
At Atlona we respect and protect your privacy, assuring you that your registration information is
completely secure. Atlona product registration is completely voluntary and failure to register will not
diminish your limited warranty rights.
To register go to: http://www.atlona.com/registration
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