Alto Shaam Oven 1000 TH I User Manual

C o o k i n g & H o l d i n g O v e n  
M a n u a l C o n t r o l  
®
Model:  
1000-TH-I  
INSTALLATION  
• OPERATION  
• MAINTENANCE  
W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA  
PHONE: 262.251.3800 • 800.558.8744 USA/CANADA FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY  
www.alto-shaam.com  
MN-28636 • 11/08  
P R I N T E D I N U .S .A .  
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SAFETY PROCEDURES  
AND PRECAUTIONS  
Knowledge of proper procedures is essential to the  
safe operation of electrically and/or gas energized  
equipment. In accordance with generally accepted  
product safety labeling guidelines for potential  
hazards, the following signal words and symbols  
may be used throughout this manual.  
1. This appliance is intended to cook, hold or  
process foods for the purpose of human  
consumption. No other use for this appliance is  
authorized or recommended.  
2. This appliance is intended for use in commercial  
establishments where all operators are familiar  
with the purpose, limitations, and associated  
hazards of this appliance. Operating  
D A N G E R  
instructions and warnings must be read and  
understood by all operators and users.  
Used to indicate the presence of a  
hazard that WILL cause severe  
personal injury, death, or substantial  
property damage if the warning  
included with this symbol is ignored.  
3. Any troubleshooting guides, component views,  
and parts lists included in this manual are for  
general reference only and are intended for use  
by qualified technical personnel.  
WA R N I N G  
4. This manual should be considered a permanent  
part of this appliance. This manual and all  
supplied instructions, diagrams, schematics,  
parts lists, notices, and labels must remain with  
the appliance if the item is sold or moved to  
another location.  
Used to indicate the presence of a  
hazard that CAN cause personal injury,  
possible death, or major property  
damage if the warning included with  
this symbol is ignored.  
C A U T I O N  
Used to indicate the presence of a  
hazard that can or will cause minor or  
moderate personal injury or property  
damage if the warning included with  
this symbol is ignored.  
C A U T I O N  
Used to indicate the presence of a hazard that can  
or will cause minor personal injury, property  
damage, or a potential unsafe practice if the  
warning included with this symbol is ignored.  
N O T E : Used to notify personnel of  
installation, operation, or  
maintenance information that is  
important but not hazard related.  
PG. 2  
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I N S TA L L AT I O N  
D A N G E R  
ALTERATION, ADJUSTMENT,  
SERVICE, OR MAINTENANCE COULD  
RESULT IN SEVERE INJURY, DEATH  
OR CAUSE PROPERTY DAMAGE.  
C A U T I O N  
IMPROPER INSTALLATION,  
METAL PARTS OF THIS EQUIPMENT  
BECOME EXTREMELY HOT WHEN IN  
OPERATION. TO AVOID BURNS,  
ALWAYS USE HAND PROTECTION  
WHEN OPERATING THIS APPLIANCE.  
READ THE INSTALLATION,  
OPERATING AND MAINTENANCE  
INSTRUCTIONS THOROUGHLY  
BEFORE INSTALLING OR SERVICING  
THIS EQUIPMENT.  
D A N G E R  
DO NOT store or use gasoline or other  
flammable vapors or liquids in the  
vicinity of this or any other appliance.  
C A U T I O N  
TO PREVENT PERSONAL INJURY,  
USE CAUTION WHEN MOVING OR  
LEVELING THIS APPLIANCE.  
S I T E I N S TA L L AT I O N  
Emissions testing conducted by Underwriters  
Laboratories, Inc.® was found to be in  
The Alto-Shaam cook  
®
and hold oven must be  
installed in a location  
that will permit the  
oven to function for its  
intended purpose and  
to allow adequate  
clearance for  
compliance with the applicable requirements of  
NFPA96: 2004 Edition, Par. 4.1.1.2. U.L  
emissions sampling of grease laden vapor  
resulted in a total of 0.55 milligrams per cubic  
meter with no visible smoke and is considered  
representative of all oven models in the line.  
Based on these results, hood installation and/or  
outside venting should not be a requirement in  
most areas. Verify local codes for locations  
where more restrictive codes are applicable.  
ventilation, proper  
cleaning, and  
maintenance access.  
1. The oven must be installed on a stable and  
level surface.  
MINIMUM CLEARANCE REQUIREMENTS  
2. DO NOT install this oven in any area where it  
may be affected by any adverse conditions such  
as steam, grease, dripping water, high  
temperatures, etc.  
3. DO NOT store or use any flammable liquids or  
allow flammable vapors in the vicinity of this  
oven or any other appliance.  
COMBUSTIBLE NON-COMBUSTIBLE  
SURFACES  
3" (76mm)  
1" (25mm)  
1" (25mm)  
2" (51mm)  
SURFACES  
3" (76mm)  
1" (25mm)  
1" (25mm)  
2" (51mm)  
BACK  
LEFT SIDE  
RIGHT SIDE  
TOP  
4. This appliance must be kept free and clear of  
any combustible materials.  
5. This appliance must be kept free and clear of  
any obstructions blocking access for  
maintenance or service.  
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PG. 3  
I N S TA L L AT I O N  
S I T E I N S TA L L AT I O N  
33-11/16" (856mm)  
WEIGHT  
1000-TH-I/STD  
349 lb (159 kg)  
400 lb (181 kg)  
1000-TH-I/HD  
385 lb (175 kg)  
440 lb (200 kg)  
Electrical  
Connection  
NET (EST.)  
SHIP (EST.)  
8-3/16"  
(207mm)  
Pass-Through  
Option  
PRODUCT\PAN CAPACITY (PER COMPARTMENT)  
120 lb (54 kg) MAXIMUM  
Electrical  
Connection  
VOLUME MAXIMUM: 60 QUARTS (76 LITERS)  
Reach-In  
OPTIONS & ACCESSORIES  
Bumper, Full Perimeter  
Carving Holder,  
5005103  
PRIME RIB  
STEAMSHIP (CAFETERIA) ROUND  
HL-2635  
4459  
30-3/4" (780mm)  
22-9/16" (573mm)  
Casters, 3-1/2” stem  
(2 RIGID, 2 SWIVEL W/ BRAKE)  
5008017  
Door Lock with Key  
Drip Pan with Drain  
LK-22567  
1-7/8" (48mm) DEPTH  
14824  
1115  
2-7/16" (62mm) DEPTH  
Legs, 6" (152mm), Flanged (SET OF 4)  
Pan Grid, Wire 18" X 26" PAN INSERT  
Rib Rack, Stainless Steel  
5004863  
PN-2115  
SH-2773  
5005776  
Security Panel w/Key Lock  
Shelf, Stainless Steel, Flat Wire,  
REACH-IN  
SH-2325  
SH-2346  
PASS-THROUGH  
*74-1/4" (1885mm) - with optional 3-1/2" casters  
*75-7/8" (1926mm) - with optional 6" legs  
PG. 4  
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I N S TA L L AT I O N  
S I T E I N S TA L L AT I O N  
A number of adjustments are associated with  
initial installation and start-up. It is important  
that these adjustments be conducted by a qualified  
service technician. Installation and start-up  
adjustments are the responsibility of the dealer or  
user. These adjustments include but are not  
limited to thermostat calibration, door adjustment,  
leveling, electrical hook-up and installation of  
optional casters or legs.  
RESTRAINT REQUIREMENTS  
—MOBILE EQUIPMENT  
WA R N I N G  
RISK OF ELECTRIC SHOCK.  
Appliance must be secured  
to building structure.  
Any appliance that is not furnished with a power  
supply cord but that includes a set of casters must  
be installed with a tether. Adequate means must  
be provided to limit the movement of this  
appliance without depending on or transmitting  
stress to the electrical conduit. The following  
requirements apply:  
LEVELING  
Level the oven  
from side-to-side and front-to-  
back with the use of a spirit level. For ovens  
installed with casters, it is important that the  
installation surface be level due to the probability  
of frequent oven repositioning.  
1. Maximum height of casters is 6" (152mm).  
2. Two of the casters must of be the locking type.  
We recommend checking the level of the oven  
periodically to make certain the floor has not  
shifted nor the oven moved.  
3. Such mobile appliances or appliances on mobile  
stands must be installed with the use of a flexible  
connector secured to the building structure.  
NOTE: Failure to properly level this oven can  
cause improper function and will result in  
the uneven baking with products  
A mounting connector for a restraining device is  
located on the lower back flange of the appliance  
chassis or on an oven stand, approximately 18"  
(457mm) from the floor. A flexible connector is not  
supplied by nor is it available from the factory.  
consisting of semi-liquid batter.  
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PG. 5  
I N S TA L L AT I O N  
S I T E I N S TA L L AT I O N  
DRIP TRAY INSTALLATION INSTRUCTIONS  
STANDARD DRIP PAN*  
[BOTTOM OF OVEN INTERIOR • BELOW  
SIDE-RACKS]  
HANG DRIP TRAY ON SCREWS  
DRIP  
TRAY*  
*SEE ALTO-SHAAM PARTS LIST FOR ALTO-SHAAM PART NUMBERS.  
WA R N I N G  
FAILURE TO PROPERLY INSTALL THE  
DRIP TRAY CAN OR WILL CAUSE  
MAJOR EQUIPMENT DAMAGE AND  
WILL RESULT IN A LEAKAGE  
HAZARD THAT CAN CAUSE  
PERSONAL INJURY.  
PG. 6  
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I N S TA L L AT I O N  
E L E C T R I C A L C O N N E C T I O N  
The appliance must be installed by a qualified  
service technician. The oven must be properly  
grounded in accordance with the National Electrical  
Code and applicable local codes.  
Plug the unit into a properly grounded receptacle  
ONLY, positioning the unit so that the plug is  
easily accessible in case of an emergency. Arcing  
will occur when connecting or disconnecting the  
unit unless all controls are in the “OFF” position.  
All 125V rated units will function properly with a  
source voltage of between 100 and 125, 60 Hz.  
The 125V rated units are provided with a cord and  
plug [NEMA #5-20P]. Have a licensed electrician  
install the proper outlet configuration as required  
for the unit in accordance with applicable, local  
electrical codes. This will assure a safe and trouble-  
free installation.  
Proper receptacle or outlet configuration or  
permanent wiring for this unit must be installed by  
a licensed electrician in accordance with applicable  
local electrical codes.  
750- and 1000-TH-II models at 208-240V are dual  
rated units with a conversion switch mounted  
under an access cover on the rear of the oven, near  
the power cord.  
With the voltage conversion switch in the 200-208V  
(UPPER) position, the oven will function properly  
with a source voltage of between 200 and 208.  
With the voltage conversion switch in the 220-240V  
(LOWER) position, the unit will function properly  
with a source voltage of between 220 and 240.  
Ensure that the voltage conversion switch position  
and the available power source match.  
230V:  
To prevent an electrical shock hazard between  
the appliance and other appliances or metal parts  
in close vicinity, an equalization-bonding stud is  
provided. An equalization bonding lead must be  
connected to this stud and the other appliances /  
metal parts to provide sufficient protection  
against potential difference. The terminal is  
marked with the following symbol.  
NOTE: 230V appliances must be connected to an  
electrical circuit that is protected by an  
external GFCI outlet.  
NOTE: ALL 208-240V units are shipped from the  
factory with the voltage conversion switch  
in the 220-240 position.  
D A N G E R  
ENSURE POWER SOURCE  
MATCHES VOLTAGE STAMPED  
ON APPLIANCE NAMEPLATE.  
D A N G E R  
To avoid electrical shock, this  
appliance MUST be adequately  
grounded in accordance with local  
electrical codes or, in the absence of  
local codes, with the current edition  
of the National Electrical Code  
ANSI/NFPA No. 70. In Canada, all  
electrical connections are to be  
made in according with CSA C22.1,  
Canadian Electrical Code Part 1 or  
local codes.  
D A N G E R  
ELECTRICAL CONNECTIONS MUST  
BE MADE BY A QUALIFIED SERVICE  
TECHNICIAN IN ACCORDANCE WITH  
APPLICABLE ELECTRICAL CODES.  
ELECTRICAL  
VOLTAGE  
PHASE  
CYCLE/ HZ  
AMPS  
kW  
CORD AND PLUG  
208-240 (AGENCY)  
at 208  
1
1
1
60  
60  
60  
28.8  
28.9  
22.2  
6.0  
6.0  
5.3  
NO CORD  
OR PLUG  
at 240  
230  
1
50  
21.3  
4.9  
NO CORD OR PLUG  
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PG. 7  
O P E R AT I N G I N S T R U C T I O N S  
U S E R S A F E T Y I N F O R M AT I O N  
The Alto-Shaam cook and hold oven is intended  
C A U T I O N  
for use in commercial establishments by qualified  
operating personnel where all operators are  
familiar with the purpose, limitations, and  
associated hazards of this appliance. Operating  
instructions and warnings must be read and  
understood by all operators and users.  
METAL PARTS OF THIS EQUIPMENT  
BECOME EXTREMELY HOT WHEN IN  
OPERATION. TO AVOID BURNS,  
ALWAYS USE HAND PROTECTION  
WHEN OPERATING THIS APPLIANCE.  
S TA R T- U P O P E R AT I O N  
BEFORE INITIAL USE:  
PREHEATING:  
Interior oven surfaces must be heated to remove  
surface oils and the accompanying odor produced  
during the first use of the oven.  
Always preheat the oven for a minimum of 20  
minutes before cooking product. Follow the  
operating instructions indicated on the next page  
of this manual.  
1. Wipe all wire shelves, side racks and the full  
oven interior with a clean, damp cloth. Install  
the oven side racks, oven shelves, and external  
drip tray. Shelves are installed with the curved  
edge toward the back of the oven. Insert the  
drip pan on the interior bottom surface of  
the oven.  
D A N G E R  
AT NO TIME SHOULD THE INTERIOR  
OR EXTERIOR BE STEAM CLEANED,  
HOSED DOWN, OR FLOODED WITH  
WATER OR LIQUID SOLUTION OF  
ANY KIND. DO NOT USE WATER JET  
TO CLEAN.  
2. Close the oven doors, press the power switch  
to the on position, and set the thermostat to  
300°F (149°C).  
SEVERE DAMAGE OR  
ELECTRICAL HAZARD  
COULD RESULT.  
3. Allow the oven to cycle for approximately  
2 hours or until no odor is detected.  
WARRANTY BECOMES VOID IF  
APPLIANCE IS FLOODED  
D A N G E R  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
PG. 8  
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O P E R AT I N G I N S T R U C T I O N S  
Holding Indicator  
Light  
Cooking Indicator  
Light  
I
o
Temperature  
Gauge  
Holding  
Thermostat  
Cooking  
Thermostat  
Cooking  
Timer  
ON/OFF  
Power Switch  
MANUAL CONTROL OPERATION:  
COOKING OVEN CHARACTERISTICS:  
1. Turn oven POWER SWITCH ‘ON’.  
The oven is equipped with a special, high-heat-  
density, heating cable. Through the Halo Heat  
concept, the heating cable is mounted against the  
walls of the cooking cavity to provide an evenly  
applied, thermostatically controlled, heat source.  
The design and operational characteristics of the  
oven eliminate the need for a moisture pan or a  
heat circulating fan. Through even heat  
— POWER SWITCH will illuminate and will  
remain lit as long as the Power Switch is in the  
‘ON’ position.  
2. Set the HOLD THERMOSTAT to the required  
holding temperature.  
— HOLDING INDICATOR LIGHT will illuminate  
as the Hold Thermostat calls for heat. This  
process will continue as long as the Power  
Switch and Hold Thermostat are ‘ON’.  
application, the quality of a food product is  
maintained for many hours.  
3. Set COOK THERMOSTAT to the required cooking  
temperature.  
D A N G E R  
4. To preheat the oven, activate the Cook  
Thermostat by turning the COOKING TIMER  
clockwise.  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
— COOKING INDICATOR LIGHT and  
HOLDING INDICATOR LIGHT will illuminate  
as the unit calls for heat. This process will  
continue until the COOKING TIMER cycles to  
the ‘OFF’ position.  
These instructions are basic operational guidelines  
only. For complete instructions, see A Guide to Low  
Temperature Cooking and Holding by HALO HEAT  
packed with the oven.  
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PG. 9  
O P E R AT I N G I N S T R U C T I O N S  
General Holding Guideline  
H O L D I N G T E M P E R A T U R E R A N G E  
Chefs, cooks and other specialized food service  
personnel employ varied methods of cooking.  
Proper holding temperatures for a specific food  
product must be based on the moisture content of  
the product, product density, volume, and proper  
serving temperatures. Safe holding temperatures  
must also be correlated with palatability in  
determining the length of holding time for a  
specific product.  
MEAT  
BEEF ROAST — Rare  
FAHRENHEIT  
130°F  
CELSIUS  
54°C  
BEEF ROAST — Med/Well Done  
BEEF BRISKET  
CORN BEEF  
155°F  
68°C  
160° — 175°F  
160° — 175°F  
160° — 175°F  
130°F  
71° — 79°C  
71° — 79°C  
71° — 79°C  
54°C  
PASTRAMI  
PRIME RIB — Rare  
STEAKS — Broiled/Fried  
RIBS — Beef or Pork  
VEAL  
140° — 160°F  
160°F  
60° — 71°C  
71°C  
160° — 175°F  
160° — 175°F  
160° — 175°F  
160° — 175°F  
71° — 79°C  
71° — 79°C  
71° — 79°C  
71° — 79°C  
HAM  
Halo Heat maintains the maximum amount of  
product moisture content without the addition of  
water, water vapor, or steam. Maintaining  
maximum natural product moisture preserves the  
natural flavor of the product and provides a more  
genuine taste. In addition to product moisture  
retention, the gentle properties of Halo Heat  
maintain a consistent temperature throughout the  
cabinet without the necessity of a heat distribution  
fan, thereby preventing further moisture loss due to  
evaporation or dehydration.  
PORK  
LAMB  
POULTRY  
CHICKEN — Fried/Baked  
DUCK  
160° — 175°F  
160° — 175°F  
160° — 175°F  
160° — 175°F  
71° — 79°C  
71° — 79°C  
71° — 79°C  
71° — 79°C  
TURKEY  
GENERAL  
FISH/SEAFOOD  
FISH — Baked/Fried  
LOBSTER  
160° — 175°F  
160° — 175°F  
160° — 175°F  
71° — 79°C  
71° — 79°C  
71° — 79°C  
SHRIMP — Fried  
BAKED GOODS  
BREADS/ROLLS  
120° — 140°F  
49° — 60°C  
When product is removed from a high  
MISCELLANEOUS  
CASSEROLES  
DOUGH — Proofing  
EGGS —Fried  
FROZEN ENTREES  
HORS D'OEUVRES  
PASTA  
temperature cooking environment for immediate  
transfer into equipment with the lower temperature  
required for hot food holding, condensation can  
form on the outside of the product and on the inside  
of plastic containers used in self-service  
160° — 175°F  
80° — 100°F  
150° — 160°F  
160° — 175°F  
160° — 180°F  
160° — 180°F  
160° — 180°F  
180°F  
71° — 79°C  
27° — 38°C  
66° — 71°C  
71° — 79°C  
71° — 82°C  
71° — 82°C  
71° — 82°C  
82°C  
applications. Allowing the product to release the  
initial steam and heat produced by high temperature  
cooking can alleviate this condition. To preserve the  
safety and quality of freshly cooked foods, however,  
a maximum of 1 to 2 minutes must be the only time  
period allowed for the initial heat to be released  
from the product.  
PIZZA  
POTATOES  
PLATED MEALS  
SAUCES  
140° — 165°F  
140° — 200°F  
140° — 200°F  
160° — 175°F  
60°— 74°C  
60° — 93°C  
60° — 93°C  
71° — 79°C  
SOUP  
VEGETABLES  
THE HOLDING TEMPERATURES LISTED ARE SUGGESTED  
GUIDELINES ONLY. ALL FOOD HOLDING SHOULD BE BASED ON  
INTERNAL PRODUCT TEMPERATURES. ALWAYS FOLLOW LOCAL  
HEALTH (HYGIENE) REGULATIONS FOR ALL INTERNAL  
TEMPERATURE REQUIREMENTS.  
Most Halo Heat Holding Equipment is provided  
with a thermostat control between 60° and 200°F  
(16° to 93°C). If the unit is equipped with vents,  
close the vents for moist holding and open the vents  
for crisp holding.  
PG. 10  
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C A R E A N D C L E A N I N G  
C L E A N I N G A N D P R E V E N T I V E M A I N T E N A N C E  
PROTECTING STAINLESS STEEL SURFACES  
CLEANING AGENTS  
It is important to guard against  
corrosion in the care of  
Use non-abrasive cleaning products designed for  
use on stainless steel surfaces. Cleaning agents  
must be chloride-free compounds and must not  
contain quaternary salts. Never use hydrochloric  
acid (muriatic acid) on stainless steel surfaces.  
Always use the proper cleaning agent at the  
manufacturer's recommended strength.  
stainless steel surfaces.  
Harsh, corrosive, or  
inappropriate chemicals can  
completely destroy the  
protective surface layer of stainless steel.  
Abrasive pads, steel wool, or metal implements  
will abrade surfaces causing damage to this  
protective coating and will eventually result in  
areas of corrosion. Even water, particularly hard  
water that contains high to moderate  
concentrations of chloride, will cause oxidation  
and pitting that result in rust and corrosion. In  
addition, many acidic foods spilled and left to  
remain on metal surfaces are contributing factors  
that will corrode surfaces.  
Contact your local cleaning supplier for  
product recommendations.  
CLEANING MATERIALS  
The cleaning function can usually be accomplished  
with the proper cleaning agent and a soft, clean  
cloth. When more aggressive methods must be  
employed, use a non-abrasive scouring pad on  
difficult areas and make certain to scrub with the  
visible grain of surface metal to avoid surface  
scratches. Never use wire brushes, metal scouring  
pads, or scrapers to remove food residue.  
Proper cleaning agents, materials, and  
methods are vital to maintaining the appearance  
and life of this appliance. Spilled foods should be  
removed and the area wiped as soon as possible  
but at the very least, a minimum of once a day.  
Always thoroughly rinse surfaces after using a  
cleaning agent and wipe standing water as quickly  
as possible after rinsing.  
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PG. 11  
C A R E A N D C L E A N I N G  
EQUIPMENT CARE  
8. Remove excess water with sponge and wipe dry  
with a clean cloth or air dry. Leave doors open  
until interior is completely dry. Replace side racks  
and shelves.  
Under normal circumstances, this oven should  
provide you with long and trouble free service.  
There is no preventative maintenance required,  
however, the following Equipment Care Guide will  
maximize the potential life and  
9. Wipe door gaskets and control panel dry with a  
clean, soft cloth.  
trouble free operation of this oven.  
The cleanliness and appearance of  
10. Interior can be wiped with a sanitizing solution  
after cleaning and rinsing. This solution must  
be approved for use on stainless steel food  
contact surfaces.  
this equipment will contribute  
considerably to operating  
efficiency and savory, appetizing  
food. Good equipment that is kept clean works  
better and lasts longer.  
11. To help maintain the protective film coating on  
polished stainless steel, clean the exterior of the  
cabinet with a cleaner recommended for stainless  
steel surfaces. Spray the cleaning agent on a clean  
cloth and wipe with the grain of the stainless steel.  
CLEAN DAILY  
1. Disconnect unit from power source, and let cool.  
2. Remove all detachable items such as wire shelves,  
side racks, and drip pans. Clean these items  
separately.  
12. Clean any glass with a window cleaner.  
Always follow appropriate state or local health  
(hygiene) regulations regarding all applicable cleaning  
and sanitation requirements for equipment.  
3. Wipe the interior metal surfaces of the oven with a  
paper towel to remove loose food debris.  
4. Clean the interior metal surfaces of the cabinet  
with a damp clean cloth or sponge and any good  
commercial detergent.  
CLEAN THE DOOR VENTS  
Door vents need to be inspected and cleaned  
as required.  
NOTE: Avoid the use of abrasive cleaning  
compounds, chloride based cleaners, or  
cleaners containing quaternary salts. Never  
use hydrochloric acid (muriatic acid) on  
stainless steel.  
CHECK OVERALL CONDITION OF  
OVEN ONCE A MONTH  
Check the oven once a month for physical damage and  
loose screws. Correct any problems before they begin  
to interfere with the operation of the oven.  
5. Spray heavily soiled areas with a water soluble  
degreaser and let stand for 10 minutes, then  
remove soil with a plastic scouring pad.  
DO NOT USE OVEN IF CONTROLS ARE NOT  
PROPERLY FUNCTIONING  
6. Wipe control panel, door vents, door handles, and  
door gaskets thoroughly since these areas harbor  
food debris.  
Refer to the Trouble Shooting Guide located in this  
manual or call an authorized service technician.  
7. Rinse surfaces by wiping with sponge and clean  
warm water.  
D A N G E R  
AT NO TIME SHOULD THE INTERIOR  
OR EXTERIOR BE STEAM CLEANED,  
HOSED DOWN, OR FLOODED WITH  
WATER OR LIQUID SOLUTION OF  
ANY KIND. DO NOT USE WATER JET  
TO CLEAN.  
D A N G E R  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
SEVERE DAMAGE OR  
ELECTRICAL HAZARD  
COULD RESULT.  
WARRANTY BECOMES VOID IF  
APPLIANCE IS FLOODED  
PG. 12  
1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
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S A N I TAT I O N  
Food flavor and aroma are usually so closely  
related that it is difficult, if not impossible, to  
separate them. There is also an important,  
inseparable relationship between cleanliness and  
food flavor. Cleanliness, top operating efficiency,  
and appearance of equipment contribute  
considerably to savory, appetizing foods.  
Good equipment that is kept clean, works  
better and lasts longer.  
The most accurate method of measuring safe  
temperatures of both hot and cold foods is by  
internal product temperature. A quality  
thermometer is an effective tool for this purpose,  
and should be routinely used on all products that  
require holding at a specific temperature.  
A comprehensive sanitation program should focus  
on the training of staff in basic sanitation  
procedures. This includes personal hygiene,  
proper handling of raw foods, cooking to a safe  
internal product temperature, and the routine  
monitoring of internal temperatures from receiving  
through service.  
Most food imparts its own particular aroma and  
many foods also absorb existing odors.  
Unfortunately, during this absorption, there is no  
distinction between GOOD and BAD odors. The  
majority of objectionable flavors and odors  
troubling food service operations are caused by  
bacteria growth. Sourness, rancidity, mustiness,  
stale or other OFF flavors are usually the result of  
germ activity.  
Most food-borne illnesses can be prevented  
through proper temperature control and a  
comprehensive program of sanitation. Both these  
factors are important to build quality service as the  
foundation of customer satisfaction. Safe food  
handling practices to prevent food-borne illness is  
of critical importance to the health and safety of  
your customers.  
The easiest way to insure full, natural food flavor is  
through comprehensive cleanliness. This means  
good control of both visible soil (dirt) and invisible  
soil (germs). A thorough approach to sanitation  
will provide essential cleanliness. It will assure an  
attractive appearance of equipment, along with  
maximum efficiency and utility. More importantly,  
a good sanitation program provides one of the key  
elements in the prevention of food-borne illnesses.  
HACCP, an acronym for Hazard Analysis (at)  
Critical Control Points, is a quality control program  
of operating procedures to assure food integrity,  
quality, and safety. Taking steps necessary to  
augment food safety practices are both cost  
effective and relatively simple. While HACCP  
guidelines go far beyond the scope of this manual,  
additional information is available by contacting:  
A controlled holding environment for prepared  
foods is just one of the important factors involved  
in the prevention of food-borne illnesses.  
Temperature monitoring and control during  
receiving, storage, preparation, and the service of  
foods are of equal importance.  
CENTER FOR FOOD SAFETY AND APPLIED  
NUTRITION FOOD AND DRUG ADMINISTRATION  
1-888-SAFEFOOD  
INTERNAL FOOD PRODUCT TEMPERATURES  
HOT FOODS  
40° TO 140°F  
70° TO 120°F  
140° TO 165°F  
COLD FOODS  
ABOVE 40°F  
36°F TO 40°F  
FROZEN FOODS  
ABOVE 32°F  
0° TO 32°F  
DANGER ZONE  
CRITICAL ZONE  
SAFE ZONE  
(4° TO 60°C)  
(21° TO 49°C)  
(60° TO 74°C)  
DANGER ZONE  
SAFE ZONE  
(ABOVE 4°C)  
(2°C TO 4°C)  
DANGER ZONE  
CRITICAL ZONE  
SAFE ZONE  
(ABOVE 0°C)  
(-18° TO 0°C)  
(-18°C or below)  
0°F or below  
1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
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PG. 13  
S E R V I C E  
THERMOSTAT/PILOT LIGHT SEQUENCE  
THERMOSTAT CALIBRATION  
The thermostat is precision calibrated at the factory.  
Normally, no adjustment or recalibration is necessary  
unless the thermostat has been mishandled in transit,  
changed or abused while in service. A thermostat  
with a sensing bulb operates on hydraulic pressure,  
consequently, any bending of the bulb results in a  
change in its volume, and alters the accuracy of the  
thermostat calibration.  
Whenever the thermostat is turned “ON”, the  
indicator light will indicate the power ON/OFF  
condition of the heating cable, and consequently, the  
cycling of the cabinet as it maintains the dialed cavity  
temperature. If this light does not illuminate after  
normal start-up, the main power source, thermostat,  
and/or light must be checked. If the warming cabinet  
does not hold the temperature as dialed, the  
calibration of the thermostat must be checked. If the  
warming cabinet fails to heat or heats continuously  
with the thermostat “OFF”, the thermostat must be  
initially checked for proper operation. If these items  
are checked and found to be in order, a continuity and  
resistance check of the heating cable should be made.  
SEE CIRCUIT DIAGRAM.  
A thermostat should be checked or recalibrated by  
placing a quality, thermal indicator at the center of an  
empty holding cavity. DO NOT CALIBRATE WITH  
ANY FOOD PRODUCT IN THE CABINET. The  
thermostat should be set, and should be allowed to  
stabilize at that setting for a minimum of one hour.  
Following temperature stabilization, the center of the  
thermal swing of the air temperature within the  
cabinet should approximately coincide with the  
thermostat setting.  
D A N G E R  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
If calibration is necessary, the calibration screw  
should be adjusted with great care. The calibration  
screw of the thermostat is located in the thermostat  
dial shaft. With the shaft held stationary, a minute,  
clockwise motion of the calibration screw appreciably  
lowers the thermostat setting. A reverse, or counter-  
clockwise motion appreciably raises the thermostat  
setting. After achieving the desired cycling of the  
thermostat, the calibration screw must be sealed.  
Place a few drops of enamel sealant directly on the  
calibration screw.  
(Red nail polish or equivalent is acceptable.)  
PG. 14  
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S E R V I C E  
T R O U B L E S H O O T I N G C H E C K L I S T  
TROUBLE  
POSSIBLE CAUSE  
REMEDY  
Check power source.  
Check and repair if necessary.  
Replace.  
Unit does not operate.  
Insufficient electric power unit.  
Defective plug or cord.  
Power switch defective.  
Cooking temperature not correct.  
Holding temperature not correct.  
Cook thermostat out of calibration.  
Hold thermostat out of calibration.  
Calibrate.  
Calibrate.  
Timer runs down, but oven will not Timer not de-energizing cook circuit. Replace timer.  
go into HOLD.  
Cook thermostat erratic — will not  
hold calibration.  
Cook thermostat.  
Hold thermostat.  
Hold thermostat.  
Timer or contactor.  
Replace thermostat.  
Replace thermostat.  
Replace hold thermostat.  
Hold thermostat erratic — will not  
hold calibration.  
Oven goes from cooking  
temperature to cold.  
Oven will not go into cook cycle  
when timer and cook thermostat  
are ON.  
With timer turned ON, line  
voltage should appear across  
terminal 2 and 3 of timer. If not,  
replace timer.  
If line voltage does appear across  
terminal 2 and 3 of timer, it should  
also appear across holding coil  
of contactor.  
If line voltage does appear across  
holding coil, and it won’t close its  
contacts, replace contactor.  
It takes too long to cook.  
(Temperature O.K.)  
Heating element open, resulting in  
low wattage.  
Replace element.  
Cannot control temperature but  
thermostats check O.K.  
Heating element grounded.  
Replace element.  
D A N G E R  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
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PG. 15  
S E R V I C E  
1 0 0 0 - T H - I S E R V I C E V I E W - E X T E R I O R  
Bonnet Cover, Top  
1003887 -Std.  
1003801 - HD  
Control Panel Overlay  
PE-26692  
Control Panel Bezel  
Bonnet  
Assembly  
5005606  
PE-26567  
Door Hinge  
HG-22338  
Panel, Side  
1004985 - Std.  
1003742 - HD  
Door Assembly  
15415  
Door Handle  
HD-27080  
Side Rack  
SR-2266  
Shelf  
SH-2325  
Interior  
Drip Tray  
1007588  
Drip Pan  
1006953  
Door Gasket  
GS-22952  
Caster Package  
5004862  
PG. 16  
1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
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S E R V I C E  
1 0 0 0 - T H - I PA RT S L I S T - E X T E R I O R  
DESCRIPTION  
Bonnet Assembly  
Bonnet Cover, Top  
QTY  
PART NO.  
5005606  
1
1003887  
1003801  
1
STANDARD  
HEAVY DUTY  
Capillary Guard (NOT SHOWN)  
GD-2450  
5004862  
2
1
Caster Package, 5" (127mm) stem,  
2 RIGID, 2 SWIVEL W/ BRAKE  
Control Panel Bezel  
Control Panel Overlay  
Door Assembly  
PE-26567  
PE-26692  
2
2
15415  
15721  
2
RIGHT-HAND  
LEFT-HAND  
Drip Pan  
2
14824  
Drip Tray  
1
1007588  
Gasket, Door  
Gauge, Temperature  
Handle, Door  
Hinge, Door  
2
GS-22952  
GU-34197  
HD-27080  
HG-22338  
LI-3951  
2
2
2 pair  
Indicator Light  
Knob, Thermostat  
4
2
2
KN-26568  
KN-26569  
Knob, Timer Control  
Panel, Sides  
1004985  
1003742  
2
STANDARD  
HEAVY DUTY  
Panel, Back  
1004988  
1007439  
1006697  
STANDARD  
TOP, HEAVY DUTY  
1
BOTTOM, HEAVY DUTY  
Shelf, S/S  
SH-2325  
SR-2266  
6
4
Side Rack, S/S  
D A N G E R  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
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PG. 17  
S E R V I C E  
1 0 0 0 - T H - I S E R V I C E V I E W - E L E C T R I C A L  
Top Unit, Front  
Cook  
Indicator  
Light  
Hold  
Indicator  
Light  
Switch, Power  
Thermostat,  
Cook  
TT-3329  
Thermostat,  
Hold  
TT-3057  
Timer, 12 Hour  
TR-3318  
TR-3402 (230V)  
SW-34351  
Terminal Block  
LI-3951  
LI-3951  
BK-3023  
Temperature  
Gauge  
GU-34197  
Fan, Box  
FA-3974  
Contactor  
CN-3052  
Contactor  
CN-3052  
r  
Terminal Block,  
Power  
BK-3019  
Switch, Voltage  
SW-3528  
PG. 18  
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S E R V I C E  
1 0 0 0 - T H - I PA RT S L I S T - E L E C T R I C A L  
DESCRIPTION  
Contactor  
QTY  
PART NO.  
CN-3052  
FA-34524  
SC-2190  
1005836  
2
2
1
2
4
Fan, Box  
Ground Screw  
Heat Sink  
Indicator Light  
LI-3951  
Line Filter, 230V only  
1
FI-34533  
Switch, Power  
2
1
1
2
2
2
SW-34351  
SW-3528  
BK-3019  
BK-3023  
TT-3057  
TT-3329  
Switch, Voltage  
Terminal Block, Power  
Terminal Block  
Thermostat, Hold  
Thermostat, Cook  
Timer, 12 Hour  
208-240V  
230V  
TR-3318  
TR-3402  
2
2
CABLE HEATING SERVICE KIT - #4881  
D A N G E R  
(O N E KIT P E R C A BIN E T C O MP A RTME N T)  
Includes:  
CB-3045  
DISCONNECT UNIT FROM  
POWER SOURCE BEFORE  
CLEANING OR SERVICING.  
Cable Heating Element . . . . . . . . . . .210 feet  
CR-3226 Ring Connector . . . . . . . . . . . . . . . . . . . . . .12  
IN-3488  
Insulation Corner . . . . . . . . . . . . . . . . .1 foot  
BU-3105 Shoulder Bushing . . . . . . . . . . . . . . . . . . . .12  
BU-3106 Cup Bushing . . . . . . . . . . . . . . . . . . . . . . . .12  
SL-3063  
Insulating Sleeve . . . . . . . . . . . . . . . . . . . .12  
TA-3540 Electrical Tape . . . . . . . . . . . . . . . . . . . .1 roll  
ST-2439 Stud 10-32 . . . . . . . . . . . . . . . . . . . . . . . . . .12  
NU-2215 Hex Nut 10-32 . . . . . . . . . . . . . . . . . . . . . . .24  
1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
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PG. 19  
PG. 20  
1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
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1000-TH-I INSTALLATION/OPERATION/SERVICE MANUAL  
PG. 21  
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TRANSPORTATION  
DAMAGE and CLAIMS  
LIMITED  
WARRANTY  
®
All Alto-Shaam equipment  
is sold F.O.B. shipping  
point, and when accepted  
by the carrier, such  
Alto-Shaam, Inc. warrants to the original purchaser that any  
original part that is found to be defective in material or workmanship  
will, at Alto-Shaam's option, subject to provisions hereinafter stated, be  
replaced with a new or rebuilt part.  
The labor warranty remains in effect one (1) year from installation  
or fifteen (15) months from the shipping date, whichever occurs first.  
Alto-Shaam will bear normal labor charges performed during standard  
business hours, and excluding overtime, holiday rates or any  
additional fees.  
The parts warranty remains in effect for one (1) year from  
installation or fifteen (15) months from the shipping date, whichever  
occurs first.  
However, the heating element on Halo Heat® cook/hold ovens  
and the refrigeration compressor on Alto-Shaam Quickchillersare  
warranted for a period of five (5) years from installation. The labor  
warranty is the same as stated above; namely, for one (1) year from  
installation or fifteen (15) months from the shipping date, whichever  
occurs first.  
shipments become the  
property of the consignee.  
Should damage occur in shipment, it is a matter  
between the carrier and the consignee. In such cases, the  
carrier is assumed to be responsible for the safe delivery  
of the merchandise, unless negligence can be established  
on the part of the shipper.  
1. Make an immediate inspection while the equipment  
is still in the truck or immediately after it is moved to  
the receiving area. Do not wait until after the  
material is moved to a storage area.  
THIS WARRANTY DOES NOT APPLY TO:  
1. Calibration.  
2. Do not sign a delivery receipt or a freight bill until  
you have made a proper count and inspection of all  
merchandise received.  
2. Replacement of light bulbs and/or the replacement of display  
case glass due to damage of any kind.  
3. Equipment damage caused by accident, shipping, improper  
installation or alteration.  
4. Equipment used under conditions of abuse, misuse, carelessness  
or abnormal conditions including, but not limited to, equipment  
subjected to harsh or inappropriate chemicals including, but not  
limited to, compounds containing chloride or quaternary salts, poor  
water quality, or equipment with missing or altered serial numbers.  
5. Damage incurred as a direct result of poor water quality,  
inadequate maintenance of steam generators and/or surfaces  
affected by water quality. Water quality and required maintenance  
of steam generating equipment is the responsibility of the  
owner/operator.  
6. Damage caused by use of any cleaning agent other than  
Alto-Shaam's Combitherm® Cleaner including, but not limited to,  
damage due to chlorine or other harmful chemicals. Use of  
Alto-Shaam's Combitherm® Cleaner on Combitherm® ovens is  
highly recommended.  
3. Note all damage to packages directly on the carrier’s  
delivery receipt.  
4. Make certain the driver signs this receipt. If he  
refuses to sign, make a notation of this refusal on  
the receipt.  
5. If the driver refuses to allow inspection, write the  
following on the delivery receipt:  
Driver refuses to allow inspection of  
containers for visible damage.  
6. Telephone the carrier’s office immediately upon  
finding damage, and request an inspection. Mail  
a written confirmation of the time, date, and the  
person called.  
7. Any losses or damage resulting from malfunction, including loss  
of product or consequential or incidental damages of any kind.  
8. Equipment modified in any manner from original model,  
substitution of parts other than factory authorized parts,  
removal of any parts including legs, or addition of any parts.  
7. Save any packages and packing material for further  
inspection by the carrier.  
This warranty is exclusive and is in lieu of all other warranties,  
8. Promptly file a written claim with the carrier and  
attach copies of all supporting paperwork.  
expressed or implied, including the implied warranties of  
merchantability and fitness for a particular purpose. In no event  
shall Alto-Shaam be liable for loss of use, loss of revenue or profit,  
or loss of product, or for any indirect or consequential damages.  
No person except an officer of Alto-Shaam, Inc. is authorized to modify  
this warranty or to incur on behalf of Alto-Shaam any other obligation  
or liability in connection with Alto-Shaam equipment.  
We will continue our policy of assisting our  
customers in collecting claims which have been properly  
filed and actively pursued. We cannot, however, file any  
damage claims for you, assume the responsibility of any  
claims, or accept deductions in payment for such claims.  
ALTO-SHAAM, INC.  
RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.  
ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.  
Model: _______________________________________________Date Installed: __________________________________________________________  
Voltage: ______________________________________________ Purchased From: _______________________________________________  
Serial Number: _______________________________________ _______________________________________________________________________  
G
G
G
W164 N9221 Wat er St r eet  
PHONE: 262.251.3800 • 800.558-8744 USA/CANADA  
P. O. Box 450  
Menomonee Fal l s , W i s cons i n 53052-0450  
U. S. A .  
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY  
P R I N T E D I N U .S .A .  
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