| Download from Www.Somanuals.com. All Manuals Search And Download.   Download from Www.Somanuals.com. All Manuals Search And Download.   AcceleRAID™ 170   PCI to Ultra 160 SCSI   RAID Controller   Installation Guide   Part Number 775064-01   08P4093   © Copyright 2000 Mylex Corporation.   All Rights Reserved.   All contents of this manual are copyrighted by Mylex   Corporation. The information contained herein is the   exclusive property of Mylex Corporation and shall not be   copied, transferred, photocopied, translated on paper, film,   electronic media, or computer-readable form; or otherwise   reproduced in any way, without the express written   permission of Mylex Corporation.   Download from Www.Somanuals.com. All Manuals Search And Download.   Greetings   Thank you for purchasing the Mylex AcceleRAID™ 170 disk array controller. Requests   for technical information about this and other Mylex Corporation products should be   made to your Mylex authorized reseller or Mylex marketing representative.   Please Notice   IBM, Mylex, AcceleRAID, Global Array Manager (GAM), and RAID EzAssist are   trademarks or registered trademarks of International Business Machines Corp. and its   subsidiaries. Microsoft, MS-DOS, Windows 95, Windows 98, Windows NT, and Windows   2000 are registered trademarks of Microsoft Corporation. Novell and NetWare are a   registered trademarks of Novell Corporation. SCO and UnixWare are registered   trademarks of Santa Cruz Operations. Other names that are trademarks may be used herein   for the purpose of identifying the products or services of their respective owners.   Unless otherwise noted, companies, names and data used in examples herein are fictitious.   Our Policy   Although reasonable efforts have been made to assure the accuracy of the information   contained herein, this publication could include technical inaccuracies or typographical   errors. Mylex Corporation expressly disclaims liability for any error in this information,   and for damages, whether direct, indirect, special, exemplary, consequential or otherwise,   that may result from such error, including but not limited to loss of profits resulting from   the use or misuse of the manual or information contained therein (even if Mylex   Corporation has been advised of the possibility of such damages). Any questions or   comments regarding this document or its contents should be addressed to Mylex   Corporation at the address shown on the back cover.   The following paragraph does not apply to the United Kingdom or any country where such   provisions are inconsistent with local law:   MYLEX CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT   WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT   NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR   FITNESS FOR A PARTICULAR PURPOSE.   Some states do not allow disclaimer of express or implied warranties or the limitation or   exclusion of liability for indirect, special, exemplary, incidental or consequential damages   in certain transactions; therefore, this statement may not apply to you. Also, you may have   other rights which vary from jurisdiction to jurisdiction.   Information in this publication is subject to change without notice and does not represent a   commitment on the part of Mylex Corporation. Changes may be made periodically to the   information herein; these changes will be incorporated in new editions of the publication.   Mylex Corporation reserves the right to make improvements and/or changes at any time in   the product(s) and/or program(s) described in this publication.   It is possible that this publication may contain reference to, or information about, Mylex   Corporation products (machines and programs), programming or services that are not   announced in your country. Such references or information must not be construed to mean   that Mylex Corporation intends to announce, provide, or make available such Mylex   products, programming, or services in your jurisdiction.   Download from Www.Somanuals.com. All Manuals Search And Download.   About This Manual   This installation guide covers hardware set-up and configuration procedures   necessary for the installation of a Mylex AcceleRAID 170 single channel   RAID controller.   Chapter 1 describes the controller, standard package contents, and user-   supplied items necessary for installation.   Chapter 2 describes the steps to be performed prior to controller installation   and the physical installation of the AcceleRAID 170 single channel RAID   controller.   Chapter 3 describes controller start-up and the BIOS options.   Appendix A provides hardware and environmental specifications.   Appendix B describes error messages and problem correction.   Appendix C describes the PCI Hot Plug feature.   Appendix D provides enclosure management information.   Appendix E provides regulatory agency information.   Download from Www.Somanuals.com. All Manuals Search And Download.   Conventions   Throughout the manual, the following conventions are used to describe user   interaction with the product:   prompt   This style of type indicates screen display messages   Enter   Press the key labeled “Enter” (or “Delete,” etc.)   ☛ Note   Supplementary information that can have an effect on   system performance   ƽ Caution   Notification that a proscribed action has the potential   to adversely affect equipment operation, system   performance, or data integrity   ᾦ WARNING   Notification that a proscribed action will definitely   result in equipment damage, data loss, or personal   injury   Download from Www.Somanuals.com. All Manuals Search And Download.   Chapter 1   Introduction   Controller Features .................................................................... 1-2   Chapter 2   Installation   Installation Checklist .......................................................................... 2-4   GO .............................................................................................. 2-4   Installation Process ........................................................................... 2-8   Preparing the SCSI Drives ....................................................... 2-10   SCSI Termination ..................................................................... 2-11   SCSI Cabling ................................................................................... 2-15   LVD Mode ................................................................................ 2-15   Single-ended Mode .................................................................. 2-15   Limitations on Mixing SCSI Drives .................................................. 2-16   Narrow with Wide SCSI Drives ................................................. 2-16   LVD with Single-ended Drives ................................................. 2-16   Manual No. 775064   v Download from Www.Somanuals.com. All Manuals Search And Download.   Chapter 3   Controller Start-up   BIOS Options .....................................................................................3-1   Global Array Manager (GAM) Client ..................................................3-5   Appendix A   AcceleRAID 170 Specifications   Environmental Specifications .....................................................A-2   Appendix B   AcceleRAID 170 Error Messages   Installation Abort ................................................................................B-2   Appendix C   PCI Hot Plug   Introduction ....................................................................................... C-1   Implementation ................................................................................. C-1   Windows 2000 ........................................................................... C-3   Windows 64 ............................................................................... C-4   Appendix D   Enclosure Management   Introduction ....................................................................................... D-1   SAF-TE ............................................................................................. D-1   SES .................................................................................................. D-2   vi   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Appendix E   Regulatory Information   Class B Compliance ..........................................................................E-1   Declaration of Conformity ..................................................................E-2   Declaration of Conformity ..................................................................E-3   Community of Europe ........................................................................E-4   Underwriters Laboratories Statement and Warning ..........................E-5   Glossary   Manual No. 775064   vii   Download from Www.Somanuals.com. All Manuals Search And Download.   viii   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Chapter 1   Introduction   This chapter describes:   • The AcceleRAID™ 170 controller   • Standard package contents   • User supplied items   Figure 1-1. AcceleRAID 170 Controller   Product Description   The Mylex AcceleRAID 170 controller is a PCI to Ultra 160 SCSI single   channel RAID controller with 32-bit, 33MHz PCI capability. The   AcceleRAID 170 supports one external connector and one internal Ultra 160   SCSI connector. The AcceleRAID 170 controller provides the speed and   functionality required by high demand server platforms. AcceleRAID 170   achieves performance breakthroughs in PCI technology, eliminates storage   bottlenecks, and delivers scalable performance. Enclosure management and   PCI Hot Plug are standard features.   Manual No. 775064   1-1   Download from Www.Somanuals.com. All Manuals Search And Download.   Product Description   Controller Features   Features of the AcceleRAID 170 controller include:   • One QLogic ISP 10160A chip to support one Ultra 160 SCSI LVD   channel   • Intel i960RM RISC processor operating at 100MHz   • 32MB, 64MB, and 128MB ECC cache DIMM module   • PCI 2.2 compliant   • 1MB, 8-bit flash EEPROM for BIOS and code   • Built-in configuration utilities (in BIOS)   • Write-through and write-back cache support   • PCI Hotplug capability allows the AcceleRAID 170 to be swapped   with a replacement without powering down the system   ƽ Caution   Be sure the motherboard you are using supports   PCI Hotplug before attempting to use this feature,   or serious damage to the controller and/or the   motherboard could result. (The motherboard must be   PCI 2.2 compliant if using PCI Hot Plug.)   Channel Capabilities   15 Ultra 160 SCSI devices per channel   Controller Capabilities   • 15 physical drives in the drive group (array)   • 32 total logical drives on the controller   • Supports RAID levels 0, 1, 0+1, 3, 5, 10, 30, 50, and JBOD   1-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Introduction   Operating System Support   MS-DOS 5.x, 6.x, and above are supported using drivers that reside in the   AcceleRAID BIOS. Many drivers in the Disk Array Controller Software Kit,   included with the AcceleRAID 170 controller, support many other popular   operating systems (see the PCI Disk Array Controller Drivers Installation   Guide and User Manual).   Manual No. 775064   1-3   Download from Www.Somanuals.com. All Manuals Search And Download.   Standard Package Contents   Standard Package Contents   The following items are supplied with the standard shipping package:   Hardware   • AcceleRAID 170 Disk Array Controller with documentation included   on the CD-ROM and a printed Quick Installation Guide   • Standard DIMM Module: 32MB, 64MB, or 128MB (ECC)   Software   • On-board RAID EzAssist disk array controller configuration utility   with documentation on CD-ROM and a printed Quick Configuration   Guide   • Software Kit Driver diskettes with documentation on CD-ROM and a   printed PCI Drivers Installation Guide   • Global Array Manager (GAM) Server and Client software and   documentation on CD-ROM   Figure 1-2. Standard Package Contents   1-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Introduction   User-supplied Items   The following user-supplied items are required to perform this installation:   • IBM-PC™ compatible host system with PCI slot (PCI 2.2 compliant)   • Network operating system software (as required)   • SCSI cables to connect the controller and disk arrays   • Static grounding strap or electrostatic discharge (ESD) safe work area   • Disk array enclosure (or equivalent) with SCSI disk drives   Manual No. 775064   1-5   Download from Www.Somanuals.com. All Manuals Search And Download.   User-supplied Items   1-6   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Chapter 2   Installation   This chapter describes:   • Before You Begin   • Safety Considerations   • Installation Checklist   • Connectors, LEDs, Jumpers   • Installation Process (controller)   • SCSI Termination   • SCSI IDs   • SCSI Cabling   • Limitations on Mixing SCSI Drives   Mylex disk array controllers are designed to work in a variety of SCSI RAID   application environments. Certain configuration steps need to be performed   prior to installing the controller into a RAID environment. Each of the steps   described in this chapter are part of the installation process.   Manual No. 775064   2-1   Download from Www.Somanuals.com. All Manuals Search And Download.   Before You Begin   Before You Begin   Installing the AcceleRAID 170 single channel RAID controller is no more   difficult than installing any 32-bit PCI adapter controller. The AcceleRAID   170 single channel controller connects into any PCI 2.2 compliant slot on the   motherboard. Follow these steps and the installation procedures in this   chapter.   ☛ Note   Recommended: Connect the AcceleRAID 170 into a   32-bit PCI slot to reserve the 64-bit PCI slot for 64-bit   controllers (although the AcceleRAID 170 will work   in a 64-bit slot).   ᾦ WARNING   Working with the system covers off and power   applied to the system can result in shock and   serious injury.   1. Power off the system and disconnect the power cables before starting   the installation. Refer to the instructions provided in your system   documentation. Do not disconnect cables or power cords while system   power is on.   2. Read all of the instructions in this chapter completely before proceed-   ing. Follow the Notes, Cautions, and Warnings described in this manual   and marked on the equipment.   3. Follow electrostatic discharge (ESD) safety procedures. Use a   grounded wrist strap or ESD safe footwear, and work in an ESD safe   area.   4. Perform a safety check of the installation before powering on the   system.   • Make sure that the cabling Pin 1 location is correct and that all   cables are firmly seated in the connectors.   • Make sure all SCSI conventions (cable type, cable length,   termination, etc.) are correct, see Table 2-3 on page 2-15.   2-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   Safety Considerations   Be sure to observe the following precautions before beginning the controller   installation procedure:   ƽ Caution   Anti-static handling procedures are required. Leave   the controller in its anti-static bag until it is time to   plug the controller into the PCI slot. The use of a   grounded wrist strap and other ESD protective   measures are highly recommended.   ᾦ WARNING   Disconnect the system from the electrical wall   outlet before opening the system cabinet. Working   with the system covers off and power applied to the   system can result in shock and serious injury.   Manual No. 775064   2-3   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation Checklist   Installation Checklist   GET READY   ☛ Note   It is recommended that you wear a grounded wrist   strap when performing hardware installation   procedures.   1. ____ Power off your computer system.   3. ____ Remove the plate from the I/O access port to the PCI slot.   4. ____ Remove the AcceleRAID 170 controller from the anti-static bag.   GET SET   ☛ Note   Review Figure 2-1, Figure 2-2, and Figure 2-3;   Table 2-1 and Table 2-2 to get familiar with the layout   of the AcceleRAID 170 controller and the   Connectors, Jumpers, and LED descriptions.   5. ____ Plug the AcceleRAID 170 controller into a standard PCI 2.2   compliant slot.   6. ____ Secure the AcceleRAID 170 controller’s mounting bracket with a   screw or retainer.   7. ____ Connect the SCSI cable(s) from your drive(s) and/or device(s) to   the SCSI channel.   8. ____ Check SCSI termination for internal and/or external devices.   9. ____ Check disk drives. Be sure termination is set to the disabled   position on any disk drive(s) that will not be terminated. For more   information, see the documentation that accompanied the disk   drives.   10. ____ Set SCSI ID on the disk drive(s).   11. ____ Enable termination power on disk drive(s).   12. ____ Safety check the installation.   GO   13. ____ Go to Chapter 3, Controller Start-up.   2-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   Connectors, LEDs, and Jumpers   There is one external and one internal Ultra 160 SCSI connector supported   CH 0.   The AcceleRAID 170 controller has three LEDs on the front side as shown   in Figure 2-2 and described in Table 2-1. The LEDs indicate SE (single   ended), LVD, and FAIL modes.   SCSI jumpers should normally be set to their default settings, no adjustments   are needed. Default jumper locations are shown in Figure 2-3 and are   described in Table 2-2.   When you have checked the termination requirements, completed the   connections of your desired SCSI devices, and other possible devices such as   a CD-ROM drive or a tape drive, close your system with the cover.   PCI Hotplug   ☛ Note   Please see Appendix C for information on how to   implement the Hotplug feature for your system’s   requirements.   Manual No. 775064   2-5   Download from Www.Somanuals.com. All Manuals Search And Download.   Connectors, LEDs, and Jumpers   CH 0   Figure 2-1. AcceleRAID 170 Controller Channel Connectors   D1 D2 D4   Figure 2-2. AcceleRAID 170 LEDs   Table 2-1. LED Descriptions   D1   D2   D4   SE (Single Ended)   LVD (Low Voltage Differential)   Fail (Processor Self Test)   2-6   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   JP2   J1   JP6   JP7   Figure 2-3. AcceleRAID 170 Jumper Locations   Table 2-2. AcceleRAID 170 Jumper Descriptions   J1   Manufacturing test point   JP2   JP6   JP7   Maintenance mode   Cache dirty (monitor cache write back) — LED header   BSY (SCSI activity) — LED header   Manual No. 775064   2-7   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation Process   Installation Process   Installing the Controller   Follow these installation steps:   1. Choose any available 32-bit or 64-bit PCI slot as shown in Figure 2-4.   32 bit PCI slots   ts   64 bit PCI slo   Figure 2-4. Choose an Available PCI Slot   2. Remove the metal cover plate from the slot’s access port (at the back of   the cabinet), usually by releasing the black clip as shown in Figure 2-5.   Figure 2-5. Remove the Metal Plate   2-8   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   ƽ Caution   Be sure to wear a ground wrist strap at all times.   3. Handling the AcceleRAID 170 controller by the edges, remove it from   the anti-static bag as shown in Figure 2-6.   Ground wrist strap   Figure 2-6. Remove the Controller from the Anti-static Bag   4. Plug (install) the controller firmly into any 32-bit or 64-bit PCI slot as   shown in Figure 2-7.   32-bit PCI slot   AcceleRAID 170   Ground wrist strap   Figure 2-7. Plug the Controller into any 32-bit or 64-bit PCI Slot   Manual No. 775064   2-9   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation Process   Preparing the SCSI Drives   To prepare the drives for installation, follow these steps:   1. Remove any terminators attached to the drive or set any drive   termination jumpers to the disabled position.   2. Set the SCSI IDs on the drives.   3. Enable term power on the drives.   Refer to the drive manual for specific information about drive configuration   settings.   Installing Cables and Setting Termination   Please refer to Table 2-3 on page 2-15 for SCSI Formats and Bus Length   requirements.   4. Connect the SCSI cable from the internal disk drive to the SCSI   connector on the AcceleRAID 170 controller as shown in   Figure 2-8. (The controller is already connected to the system board.)   Figure 2-8. Connecting Disk Drives to the AcceleRAID 170   2-10   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   ☛ Note   proper cable type designed for a certain SCSI   speed must be used, please refer to Table 2-3 on page   2-15.   ☛ Note   To avoid problems caused by mixing drive types,   please refer to “Limitations on Mixing SCSI Drives”   on page 2-16.   SCSI Termination   Each end of a SCSI bus must be terminated to maintain proper voltage levels   for SCSI control and data signals. The device used for this purpose is called   a terminator. Termination devices can be built into a controller, a SCSI   device, or attached to the end of a SCSI bus.   The AcceleRAID 170 controller is equipped with automatic SCSI bus   termination circuitry. If the controller is at the end of a SCSI bus, it   automatically enables on-board termination. The controller can also detect   whether single-ended (SE) or low-voltage differential (LVD) termination is   required, and can automatically configure the appropriate termination type.   The end of the SCSI bus farthest from the controller must be terminated if   SCSI devices are connected to the SCSI channel. See Figure 2-9 for an   example of a SCSI device configuration connected to the internal SCSI   channel.   ☛ Note   When connecting SCSI devices, it is better to   terminate the ends of the SCSI bus itself, rather than   to terminate the end devices on the bus. This allows   hot swap devices to be added or removed from the   SCSI bus without affecting termination.   Manual No. 775064   2-11   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation Process   1. Termination - Only Internal or Only External Devices   Check that the drive channel is properly terminated according to   drawings below, or skip to Step 2 if using both internal and external   devices.   The AcceleRAID 170 is equipped with automatic SCSI termination   it automatically enables on-board termination.   If all the SCSI devices on a channel are connected either to the   internal connector or to the external connector, the end of the SCSI   bus farthest from the controller must have a terminator installed; the   controller automatically enables on-board termination.   See Figure 2-9 for an example of an internal drive configuration.   See Figure 2-10 for an example of an external drive configuration.   Figure 2-9. Termination with Internal Drive Configuration   Figure 2-10. Termination with External Drive Configuration   2-12   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   2. Termination - Both Internal and External Devices   Check that the drive channel is properly terminated according to the   drawing below.   If the controller is in the middle of the SCSI bus, it automatically   disables on-board termination. If some SCSI devices on the channel are   connected to the internal connector, and some are connected to the   external connector, on the same channel, the two ends of the SCSI bus   farthest from the controller must each be terminated.   See Figure 2-11 for an example of a combined internal and external   drive configuration. Notice that they are on the same channel.   ☛ Note   It is better to terminate the ends of the SCSI bus itself   than it is to terminate the end devices on the bus. This   allows hot swap devices to be added or removed from   the SCSI bus without affecting termination.   ☛ Note   The only devices controlled by the RAID   configuration are the ones physically   connected to the AcceleRAID 170 controller.   Figure 2-11. Termination with Internal and External Drive Configuration   3. Remove or set disk drive termination jumpers to the disabled position   (if needed). Refer to the documentation furnished with your disk drives   to determine if your termination jumpers need to be adjusted.   Manual No. 775064   2-13   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation Process   Setting SCSI Device IDs   4. Set the SCSI ID on the disk drives; ID 7 is reserved for the controller.   See Figure 2-12.   ☛ Note   Each drive must have a unique ID chosen from   0 through 6 or 8 through 15. Be careful not to   duplicate a drive address.   Remember: ID 7 is reserved for the controller;   therefore, it cannot be used as a disk drive ID.   ID’s from 0 through 6 are usually for Narrow,   8-bit devices. However, the full range of SCSI ID   addresses, 0 through 6 and 8 through 15 can be   used for Wide, 16-bit devices.   See your device documentation for instructions on   how to set your particular disk drive’s SCSI address.   SCSI ID Numbers   7 is reserved for the controller   Figure 2-12. SCSI ID Numbers   2-14   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation   SCSI Cabling   The controller supports one Ultra 160 SCSI channel which can support up to   15 SCSI devices (plus the controller itself).   LVD Mode   The controller supports Ultra 160 SCSI with LVD. If all drives attached to a   controller drive channel support Ultra 160 SCSI with LVD, then that channel   will operate at a maximum of 160MB/s burst speed. This setup allows a   maximum SCSI bus length of up to 12 meters.   ☛ Note   The SCSI bus length can be extended up to 25 meters   if only the controller and one drive are on the bus in a   point-to-point configuration.   Single-ended Mode   If any device on the channel does not have LVD electrical characteristics, the   channel will revert to single-ended operation mode. The SCSI bus lengths   will then be limited to the single-ended bus lengths shown in Table 2-3.   Table 2-3. SCSI Formats and Bus Lengths   SCSI Trade Association   (STA) Terms   Bus   Speed,   MB/Sec,   Max.   Bus   Width,   Bits   Max. Bus Length, Meters   Max. Device   Support   (Including   Controller)   Single-ended Low-Voltage   Differential   SCSI-1   5 10   20   20   20   40   40   40   40   80   160   8 8 6 - 8 8 Fast SCSI   3 - Fast Wide SCSI   Ultra SCSI   16   8 3 - 16   8 1.5   - Ultra SCSI   8 3 - - 4 Wide Ultra SCSI   Wide Ultra SCSI   Wide Ultra SCSI   Ultra2 SCSI   16   16   16   8 - 16*   8 1.5   - 3 - 4 Not Defined   Not Defined   Not Defined   12†   12†   12   8 Wide Ultra2 SCSI   Ultra 160 SCSI   16   16   16   16   * The Maximum number of devices allowed on a Wide Ultra SCSI bus is 8, unless bus   extender technology is used.   † This length can be extended to 25 meters if there are only 2 devices (e.g., the controller and   one drive) on the bus in a point-to-point configuration.   Manual No. 775064   2-15   Download from Www.Somanuals.com. All Manuals Search And Download.   Limitations on Mixing SCSI Drives   Limitations on Mixing SCSI Drives   Narrow with Wide SCSI Drives   If you mix narrow and wide SCSI devices on the controller, use a terminator   that does not terminate the upper eight bits, and be sure to properly terminate   the end of the bus with either a 16-bit terminator or a 16-bit device that has   termination enabled.   LVD with Single-ended Drives   If LVD capable drives are installed on a channel with single-ended devices,   all drives on the channel will operate as if they were single-ended devices.   This will also limit the bus length to the single-ended bus length specified in   Table 2-3.   2-16   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Chapter 3   Controller Start-up   This chapter describes:   • BIOS Options   • BIOS Configuration Utility (RAID EzAssist)   • Operating System, Device Drivers, GAM   • What to Check in Case of Problems   This chapter describes the AcceleRAID 170 RAID controller start-up   This chapter also explains three BIOS options that are available for   configuring controller operation.   BIOS Options   After physically installing the controller and connecting the cabling, do the   following steps if you need to set or modify a BIOS option, see “Setting   BIOS Options” on page 3-2 for details:   1. Power on the computer.   2. Watch the messages on the screen for the following prompt to be   displayed:   Press <ALT-M> for BIOS options   3. Press Alt–M to get into the BIOS Options menu.   4. The BIOS Options menu provides the following items to choose from:   5. To select any of the items in the menu, highlight the selection with the   Up Arrow or Down Arrow. Press Enter to toggle any of the three   items.   ☛ Note   BIOS must be enabled to toggle the CD-ROM boot   option.   Manual No. 775064   3-1   Download from Www.Somanuals.com. All Manuals Search And Download.   BIOS Options   Setting BIOS Options   The available BIOS options are:   • BIOS disabled / enabled   • CD-ROM boot disabled / enabled   • 2GB / 8GB drive geometry   BIOS Disable or Enable   This option must be enabled in order to toggle the CD-ROM boot parameter   shown in the BIOS Options menu. The BIOS must also be enabled in order   to boot from any device (e.g., CD-ROM) or system drive configured on the   controller, or to access any DOS partition on any drive configured on the   controller.   When BIOS Disable or Enable is selected, the following message will be   displayed. Press the Esc key to restart the system and then watch the screen   for the following messages.   CD-ROM Boot Disable or Enable   The default for this option is for the CD-ROM boot to be disabled (e.g., the   system will boot from a hard drive, even if there is a bootable CD-ROM   installed–attached to the AcceleRAID 170). If the CD-ROM boot option is   enabled, and if a bootable CD is installed in the CD-ROM drive, the system   can boot from the CD, you will also get an option to bypass the CD-ROM   boot feature.   If the CD-ROM boot option is enabled, the CD-ROM attached to the   AcceleRAID 170 will take priority over the disk drives. For example, under   MS-DOS, the disk drive that is normally Drive C will become Drive D. All   subsequent drive IDs will similarly be moved down.   3-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Controller Start-up   Enable 8 GByte or 2 GByte Drives   This setting affects how the BIOS reads the disk drives for the boot partition.   Drive geometries can be toggled between 8 GB and 2 GB. The default is   2 GB. When the drive geometry is changed, the drive should be formatted at   the operating system level.   ƽ Caution   Changing this setting after data has been stored will   make the data unreadable. If you have already   configured your array and have stored data, you   should not change this setting.   The default BIOS geometry of the controller is set to 2 GB. This means that   the BIOS can only access the first 2 GB of any drive that has been configured   on the controller. This is adequate in most applications, since BIOS is only   used to boot the operating system. However, it does mean the operating   system must be installed in the first 2 GB of the capacity of the configured   drive. If this is not adequate, the BIOS geometry can be changed to 8 GB,   allowing the BIOS to access the first 8 GB of capacity.   As a rule of thumb, select 8 GB geometry if the following two cases apply:   • You have a system (RAID) drive that is greater than 2.145 GB in   capacity.   • The DOS/Windows compatible partitions could be located in an area   above the first 2.145 GB.   Otherwise the 2 GB option is fine.   Manual No. 775064   3-3   Download from Www.Somanuals.com. All Manuals Search And Download.   BIOS Configuration Utility (RAID EzAssist)   ☛ Note   In the event that the RAID controller needs to be   replaced, the current drive geometry will be restored   from the configuration on disk (COD).   BIOS Configuration Utility (RAID EzAssist)   RAID EzAssist is the on-board BIOS Configuration Utility used to build   several types of RAID configurations.   Refer to the RAID EzAssist Configuration Utility User Reference Guide or   RAID EzAssist Configuration Utility Quick Configuration Guide.   Operating System   If an operating system is not already installed on the system, it can be   installed on a system disk on the controller. The operating system is installed   along with the operating system device drivers.   Operating System Device Drivers   Device drivers that are compatible with the controller can be found in the   Software Kit. For details on how to install and load drivers, refer to the PCI   Disk Array Controller Drivers Installation Guide and User Manual.   Global Array Manager (GAM) Server   The Global Array Manager Server software supports a variety of operating   systems. For details on how to install GAM Server, refer to the Global Array   Manager Server Software Installation Guide and User Manual.   3-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Controller Start-up   Global Array Manager (GAM) Client   The controller can be configured using GAM. GAM can also be used from   the server or a system client to monitor status and verify data integrity of   disks connected to the controller while the system and disks are running.   For details on how to install and run GAM client, refer to the Global Array   Manager Client Software Installation Guide and User Manual.   In Case of Problems   If problems are encountered during start-up, check the following:   • Check SCSI cabling for loose connections, pin mismatches (make sure   pin 1 on the cable matches pin 1 on the connector), bent pins, and   damaged or crossed cables.   • Check cable length; this includes internal bus lengths in enclosures.   • Check termination.   • Check SCSI IDs on all drives.   Manual No. 775064   3-5   Download from Www.Somanuals.com. All Manuals Search And Download.   In Case of Problems   3-6   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Appendix A   AcceleRAID 170   Specifications   General Hardware Specifications   AcceleRAID 170   Controller   AcceleRAID 170   CPU   i960RM microprocessor, 100MHz   32MB, 64MB, and 128MB installed on a DIMM module   Cache   Memory   Write: Selectable, Write-Through or Write-Back   Error Protection: ECC (Error Correction Code)   Firmware   PCI   ROM Type, Flash EEPROM, 1MB x 8   32 bit, 33MHz - Host   32 bit, 33MHz - Internal PCI   SCSI   Supports a single channel Ultra 160 SCSI LVD   10160A   Manual No. 775064   A-1   Download from Www.Somanuals.com. All Manuals Search And Download.   General Hardware Specifications   Environmental Specifications   Controller   AcceleRAID 170   Temperature   Operating   Storage   0°C to +50°C (+32°F to +122°F)   -20°C to +70°C (-4°F to +158°F)   Humidity   Operating   Storage   10% to 90% relative humidity (non-condensing)   10% to 90% relative humidity (non-condensing)   Altitude   Operating   Storage   Length:   Up to 3,048m (10,000 ft )   Up to 15,240m (50,000 ft)   7.575 inches   Form Factor   Width:   4.200 inches   Maximum.   Component 0.105 inches on the solder side of the controller   Height:   0.570 inches on the component side of the controller   Typical Power   Consumption   at 5.25v   at 4.75v   below 3.0A (15W) with 128MBytes SDRAM   below 3.25A (11.25W) with 128MBytes SDRAM   MTBF   above 250,000 hours at 55°C   A-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Appendix B   AcceleRAID 170   Error Messages   ☛ Note   The firmware you are using may have these messages   turned off. However, they are listed here for your   reference.   Start-up Error Messages   The BIOS looks for any initialization message posted by the firmware during   the start-up sequence. If a message is found, one of the following errors   displays on screen and the installation process aborts.   AcceleRAID 170 fatal error--Memory test failed!   AcceleRAID 170 fatal error--Command interface test failed!   AcceleRAID 170 hardware error--Run Diagnostics to pinpoint   error   AcceleRAID 170 firmware checksum error--Reload firmware   Drive Check Error Messages   If the firmware finds a valid controller configuration, but it doesn't match the   SCSI drives currently installed, one or more of the following messages   display. Then, the BIOS prints out the following:   AcceleRAID 170 Configuration Checksum error--Run   configuration utility!   If the firmware detects that during the last power cycle the system was turned   off abruptly leaving some incomplete write operations, the following   message appears:   Recovery from mirror race in progress   WARNING: Dead SCSI devices (Channel Target) : x:y   The following messages may also appear:   AcceleRAID 170 cannot recover from Mirror Race!   Some system drives are inconsistent!   Manual No. 775064   B-1   Download from Www.Somanuals.com. All Manuals Search And Download.   Installation Abort   During the initialization, if the firmware fails to respond to the BIOS inquiry   within two minutes, the following message displays:   AcceleRAID 170 not responding--no drives installed!   The BIOS then inquires the firmware for its version number and other   information, and displays the following message:   AcceleRAID 170 Firmware Version x.xx   One or more of the following messages will be displayed if the firmware   reports the following conditions:   Warning: X system drives offline   Warning: X system drives critical   WARNING: Dead SCSI devices (Channel : Target) : x:y   No system drives installed   X system drives installed   The BIOS repeats the same process for additional RAID controllers present   in the system. Then it proceeds to boot, if possible, from the first system   drive on the first controller.   Installation Abort   With Firmware 6.x, the installation aborted message is displayed when the   BIOS finds that the configuration of the disk drives, as stored in the   NVRAM and configuration on disk, is different from what it senses at boot   time. When this happens, and a new installation is not being attempted, the   cause is often a faulty cable or drive, or a loose connection. Check all of the   connectors, cables, drives, and try to boot. If the error persists, it most likely   indicates a genuine failure and needs to be corrected. To correct it, boot and   run the on-board BIOS Configuration Utility, RAID EzAssist (see Chapter   3). For more information, refer to the RAID EzAssist Configuration Utility   User Reference Guide or RAID EzAssist Configuration Utility Quick   Configuration Guide.   With Firmware 6.x, if the BIOS displays a mismatch in the Configuration on   Disk (COD) on all drives, then the following message will be displayed,   “install abort”-- no drives will be installed message. If you get this message,   boot and run RAID EzAssist, the on-board Mylex Disk Array Configuration   Utility. See Chapter 3 to recover from the error. For more information, refer   B-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   AcceleRAID 170 Error Messages   to the RAID EzAssist Configuration Utility User Reference Guide or RAID   EzAssist Configuration Utility Quick Configuration Guide.   System Reboot or Power Down   Status messages may also be available from LED indicators connected to the   controller. The Cache Dirty indicator is especially important when preparing   to power-down the system.   ƽ Caution   It is very important to make sure that all data is   written to the disk before rebooting or powering down   the system, or you may lose data. It is always a good   idea to wait for 60 seconds or until all activity stops   before resetting or rebooting the system.   The AcceleRAID 170 controller is a caching controller with 32MB, 64MB,   or 128MB of cache memory when the system reports that a write command   was completed, data may still be in the cache waiting to be written to the   disk drives.   Manual No. 775064   B-3   Download from Www.Somanuals.com. All Manuals Search And Download.   System Reboot or Power Down   B-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Appendix C   PCI Hot Plug   Introduction   PCI Hot Plug is a feature that allows a PCI card to be replaced while the host   system is still running. The term “Hot Plug” is somewhat misleading; the   PCI card cannot simply be pulled out of the host system while the card is   operating without risk to the card, the system, and the data on the system.   In order to replace a Hot Plug PCI card, a software command must be   invoked to power off the card slot before the card can be removed. After the   software indicates that the card is unloaded and the slot is powered off, a   physical card retainer/switch must be released to allow the card to be   removed from the PCI bus. At this point, the card can be replaced.   At this time, Mylex only supports Hot Replacement of PCI Hot Plug cards.   Future releases are planned to support Hot Upgrade or Hot Expansion   (adding a card).   Implementation   Aside from the general terms previously mentioned, PCI Hot Plug   implementation is specific to the host hardware platform and the operating   system running on it. Refer to your host system's documentation for specific   details on how to implement PCI Hot Plug.   NetWare   When NetWare is installed on a system capable of PCI Hot Plug, the   following four modules are installed:   • cpqsbd.nlm - This is the Compaq system bus driver (a different driver   will be needed for a platform other than Compaq).   • ncm.nlm - This is the Novell Configuration Manager, which manages   the PCI Hot Plug system.   • ncmcon.nlm - This is the Hot Plug user interface called the Novell   Configuration Manager Console.   Manual No. 775064   C-1   Download from Www.Somanuals.com. All Manuals Search And Download.   Implementation   • odineb.nlm - This is a module combining the Open Data-link interface   and the Novell Event Bus (NEB). The NEB controls the device drivers   through the Open Data-link.   If the NetWare installation process determines that the server supports PCI   Hot Plug and detects the appropriate driver, the installation process adds the   following two LOAD commands to the autoexec.ncf file:   • LOAD sys:\system\driver_name   This command loads the bus driver (for Compaq, this is cpqsbd.nlm).   After this command is executed, NetWare autoloads ncm.nlm.   • #LOAD sys:\system\ncmcon.nlm   This command loads the Novell Configuration Manager Console,   which then loads odineb.nlm. These commands can also be executed at   the server console prompt.   ☛ Note   This command is commented out. If you want the   Configuration Manager Console to be loaded every   time the system is started, remove the pound sign (#)   at the beginning of the line.   Perform the following steps:   1. Install NetWare 5 Service Patch 1.   2. Install the Mylex GAM DMI driver.   3. Restart the server. The autoexec.ncf will execute and load the drivers   and start ncmcon.nlm (the PCI Hot Plug user interface).   ☛ Note   If any LOAD line is commented out in autoexec.ncf,   the corresponding driver can be loaded manually by   executing the LOAD command (as listed in   autoexec.ncf) at the server console prompt.   C-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   PCI Hot Plug   Windows NT   Windows NT requires additional software from the vendor who makes the   system. Since this software is not a part of NT, the software needs to be   installed after the operating system is loaded. Refer to your system or server   vendor's PCI Hot Plug documentation.   ƽ Caution   GAM drivers can stop PCI Hot Plug Boards from   unloading. If this problem occurs, stop GAM and   unload the GAM drivers before attempting to unload   the PCI Hot Plug controller.   Known Windows NT Issues   • Mylex Software Kit 2.1 or greater is required to support your system   vendor’s PCI Hot Plug utility.   • The macdisk.sys driver should not be loaded with a Mylex PCI Hot   Plug board; if macdisk.sys is loaded, the system will hang upon   shutdown.   • When you install a Mylex controller as a boot device and a Mylex   Driver has been installed prior to the installation of the Windows NT   OS, NT will not recognize the Mylex controller as a PCI Hot Plug   device. To fix this, the driver must be reinstalled, and the system   rebooted.   This problem occurs because PCI Hot Plug information does not get   loaded into the Windows NT registry for the Mylex controller upon   installation of Windows NT.   Windows 2000   Windows 2000 supports the PCI Hot Plug capability. No additional software   is required.   Please refer to the Windows 2000 documentation for instructions on how to   use the PCI Hot Plug feature.   Manual No. 775064   C-3   Download from Www.Somanuals.com. All Manuals Search And Download.   Implementation   Windows 64   The released version of Windows 64 is intended to support the PCI Hot Plug   capability. No additional software is required.   Please refer to the Windows 64 documentation for instructions on how to use   the PCI Hot Plug feature.   C-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Appendix D   Enclosure Management   Introduction   Mylex’s AcceleRAID controllers support the industry standard enclosure   management protocol SCSI Accessed Fault-Tolerant Enclosures (SAF-TE).   This feature allows the host to monitor drive enclosures and detect certain   faults or operating environment conditions. The host can make a decision to   shut down the system or issue a warning based on the type of fault detected.   SAF-TE   The SAF-TE protocol follows a specification jointly worked out by Conner   Corporation and Intel Corporation. Enclosures that are compliant with this   protocol are known as SCSI Accessed Fault-Tolerant Enclosures (SAF-TE).   The protocol is compatible with standard SCSI buses and cabling.   The SAF-TE interface standard’s objective is to provide a non-proprietary   means of allowing third-party disks and controllers to be automatically   integrated with peripheral enclosures that support:   • Status Signals (LEDs, audible alarms, LCDs, etc.)   • Hot swapping of drives   • Monitoring of fans, power supplies, and enclosure temperature   SCSI is the underlying transport mechanism for communicating enclosure   information. All standard SCSI host adapters will work. There is no need to   consider reserved signals or special cabling.   The SAF-TE interface can be implemented as a SCSI target that uses a SCSI   port and an 8-bit microcontroller.   All communication is initiated by the host. The SAF-TE processor acts only   in target mode. The SAF-TE processor is periodically polled by the host   approximately every 2 to 10 seconds.   Manual No. 775064   D-1   Download from Www.Somanuals.com. All Manuals Search And Download.   SES   SES   The AcceleRAID 170 supports SES (SCSI Enclosure System) cabinets.   Please refer to the documentation supplied with your SES enclosure cabinet   for details on how to take advantage of this feature.   D-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Appendix E   Regulatory Information   Class B Compliance   THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION   IS SUBJECT TO THE FOLLOWING TWO CONDITIONS:   1. THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE,   AND   2. THIS DEVICE MUST ACCEPT ANY INTERFERENCE   RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE   UNDESIRED OPERATION.   All external connections should be made using shielded cables.   This equipment has been tested and found to comply with the limits for a Class B   digital device, pursuant to Part 15 of the FCC rules. These limits are designed to   provide reasonable protection against harmful interference in residential installations.   This equipment generates, uses, and can radiate radio frequency energy, and if not   installed and used in accordance with the instructions, may cause harmful interference   to radio communications. However, there is not guarantee that interference will not   occur in a particular installation.   If this equipment does cause interference to radio or television equipment reception,   which can be determined by turning the equipment off and on, the user is encouraged   to try to correct the interference by one or more of the following measures:   1. Reorient or relocate the receiving antenna   2. Move the equipment away from the receiver   3. Plug the equipment into an outlet on a circuit different from that to which the   receiver is powered.   If necessary, the user should consult the dealer or an experienced radio/television   technician for additional suggestions.   ƽ Caution   Only equipment certified to comply with Class B   (computer input/output devices, terminals, printers,   etc.) should be attached to this equipment.   Any changes or modifications to the equipment by the   user not expressly approved by the grantee or   manufacturer could void the user’s authority to   operate such equipment.   Manual No. 775064   E-1   Download from Www.Somanuals.com. All Manuals Search And Download.   Declaration of Conformity   Declaration of Conformity   Per FCC Part 2, Section 2.1077(a)   Manufacturer’s Name: Mylex Corporation   Manufacturer’s Address: 34551 Ardenwood Blvd.   Fremont, CA 94555-3607   USA   Declares that the product:   Product Name:   AcceleRAID 170 Ultra 160 SCSI RAID   Controller   Model Number(s):   A170-1-32NB   A170-1-64NB   A170-1-128NB   2000   Year of Manufacture:   Conforms to the following Product Specification(s):   FCC:   CFR 47 Part 15, Subpart B, Section 15.107(e)   and Section 15.109(g) Class B Digital Device   tested per ANSI C63.4–1992 procedures   Supplementary Information:   This device complies with part 15 of the FCC Rules. Operation is subject to   the following two conditions: (1) This device may not cause harmful   interference, and (2) this device must accept any interference received,   including interference that may cause undesired operation.   E-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Regulatory Information   Declaration of Conformity   Per 89\336\EEC   Responsible Party   Name:   Address:   Mylex Corporation   34551 Ardenwood Boulevard   Fremont, CA 94555-3607   U.S.A.   hereby declares that the product   Trade Name:   AcceleRAID 170 Ultra 160 SCSI RAID Controller   Fab 550166-00 Rev A   Model Number(s): A170-1-32NB   A170-1-64NB   A170-1-128NB   conforms to the following specifications   Standards:   EN 50081-1:1992, Emissions   EN 55022:1998 Class B ITE radiated and conducted   emissions   EN 50024:1998, Immunity   EN 61000-4-2:1998 Electrostatic Discharge   EN 61000-4-3:1998 Radiated Immunity   EN 61000-4-4:1995 Electrical Fast Transients/Burst   EN 61000-4-5:1995 Surges   EN 61000-4-6:1996 Conducted Immunity   EN 61000-4-11:1994 Supply Dips and Variations   Manual No. 775064   E-3   Download from Www.Somanuals.com. All Manuals Search And Download.   Community of Europe   Community of Europe   CE mark is rated for the AcceleRAID™ 170   PCI to Ultra 160 SCSI RAID Controller   as follows:   CISPR 22 Radiated Emission   EN55022, Generic immunity standard for the following:   IEC 801-2 ESD, IEC 801-3 Radiated, and IEC 801-4 EFT/Burst   Warning!   This is a Class B product. In a residential environment this product may cause radio   interference, in which case the user may be required to take adequate measures.   Achtung!   Dieses ist ein Gerät der Funkstörgrenzwertklasse B. In Wohnbereichen können bei   Betrieb dieses Gerätes Rundfunkstörungen aufreten, in welchen Fällen der Benutzer   für entsprechende Gegenmaßnahmen verantwortlich ist.   Avertissement!   Cet appareil est un appareil de Classe B. Dans un environnement résidentiel cet   appareil peut provoquer des brouillages radioélectriques. Dans ce cas, il peut être   demandé à l’utilisateur de prendre des mésures appropriées.   E-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Underwriters Laboratories Statement and Warning   E-6   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   AcceleRAID™   The AcceleRAID family features high performance, cost effective Ultra   SCSI/Ultra2 SCSI LVD and Ultra 160 SCSI to PCI RAID controllers and   adapters for high-end desktops, workstations, and entry level and mid range   servers. AcceleRAID controllers support PCI-based motherboards with   embedded SCSI chips and systems that have a PCI expansion slot designated   for add-in RAID controllers. The AcceleRAID family consists of the 150,   200, 250, 352, 160, 170, and 170LP controllers. The 150, 200, and 250   products can utilize the on-board SCSI chips of servers and use SCSI   interrupt steering logic (SISL). In addition, the 150 and 250 products can   work in any PC or server with a PCI slot whether or not they have SCSI   interrupt steering logic. The 150 and 250 have one Ultra2 SCSI LVD   channel.   Active Termination   A type of terminator used in current SCSI channel setups, which utilizes an   active voltage regulator, thus closely matching cable impedance.   Application Server   A centralized computer that holds and distributes application programs to   users.   ASIC   Application-Specific Integrated Circuit, a chip created for a specific   application.   Array   Multiple disk drives configured to behave as a single, independent disk drive.   See also Disk Array.   Asynchronous Data Transfer   Data transfer not synchronized to a set timing interval. Asynchronous   devices must wait for a signal from the receiving device after each byte of   data.   Manual No. 775064   G-1   Download from Www.Somanuals.com. All Manuals Search And Download.   Automatic Rebuild   Mylex controllers provide automatic rebuild capabilities in the event of a   physical disk drive failure. The controller performs a rebuild operation   automatically when a disk drive fails and both of the following conditions   are true:   A standby or hot spare disk drive of identical or larger size is found attached   to the same controller;   All system drives that are dependent on the failed disk drive are configured   as a redundant array: RAID 1, RAID 3, RAID 5, or RAID 0+1.   During the automatic rebuild process, system activity continues; however,   system performance may degrade slightly.   BBU   Battery Backup Unit, provides a battery backup for data currently stored in   the on-board cache memory during intermittent power loss to the controller.   In the event of a power failure, the BBU can hold data in the cache for a   certain amount of time. Once power is restored the data can be saved to a   disk.   BIOS   Basic Input/Output System, software that determines what a computer can   do without accessing programs. The BIOS contains all the code required to   control the keyboard, screen, drives, serial communications, and other   functions. Usually the BIOS is built into a ROM chip installed on the   motherboard so that the BIOS will always be available and not affected by   disk failure. Sometimes the BIOS is recorded on a flash memory chip.   BIOS Configuration Utility   BIOS-based Configuration Utility, a utility program sequence used, upon   powerup, for configuring various hardware elements in a system.   Booting (or Bootstrapping)   Loading operating system code and other basic software from a disk or other   storage device to help a computer start.   Burst Data Rate   The speed at which a specific amount of data is sent or received in   intermittent operations.   G-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   Bus   A set of conductors that connect the functional units in a computer and are   the channels through which data is transferred. There are several types of bus   channels, including serial, parallel, PCI, ISA, EISA, and MCA. See also I/O   Bus.   Cables   The physical wires (copper or fibre optic) over which electrical signals are   transmitted. Cables are used to connect peripherals (such as disk arrays) to   computers and servers or to connect peripherals or components to each other.   Cache   A temporary storage area for frequently accessed or recently accessed data.   Cache is used to speed up data transfer to and from a disk. See also Caching.   Cache Flush   Refers to an operation where all unwritten blocks in a Write-Back Cache are   written to the target disk. This operation is necessary before powering down   the system.   Cache Line Size   Represents the size of the data “chunk” that will be read or written at one   TM   time, and is set in conjunction with stripe size. Under RAID EzAssist , the   cache line size (also known as Segment Size) should be based on the stripe   size you selected. The default segment size for Mylex RAID controllers is   8K.   Caching   Allows data to be stored in a pre-designated area of a disk or RAM. Caching   speeds up the operation of RAID systems, disk drives, computers and   servers, or other peripheral devices.   CD-ROM   Compact Disk-Read Only Memory, a removable read-only storage device,   similar to an audio compact laser disk, holding up to 640MB of data.   Manual No. 775064   G-3   Download from Www.Somanuals.com. All Manuals Search And Download.   Channel   Any path used for the transfer of data and control of information between   storage devices and a storage controller or I/O adapter. Also refers to one   SCSI bus on a disk array controller. Each disk array controller provides at   least one channel.   Conservative Cache   An operating mode in which system drives configured with the write-back   caching policy are treated as though they were configured for write-through   operation and the cache is flushed.   Consistency Check   on a RAID 1 or RAID 0+1 configuration (mirroring) checks if the data on   drives and their mirrored pair are exactly the same. For RAID Level 3 or   RAID Level 5, a consistency check calculates the parity from the data   written on the disk and compares it to the written parity. A consistency check   TM   from Mylex utilities such as Global Array Manager (GAM) or RAID   TM   EzAssist give the user the ability to have a discrepancy reported and   corrected. See also Parity Check.   Data Transfer Rate   The amount of data per unit of time moved through a channel or I/O Bus in   the course of execution of an I/O load, usually expressed in MBps.   DB-9   A type of connector used for serial interfaces.   Device Driver   A software program that controls a particular type of device attached to a   computer, such as a RAID subsystem, printer, display, CD-ROM, disk drive,   etc.   DIMM   Dual In-line Memory Module, a circuit board that has memory chips. Instead   of installing two SIMMs for the 64-bit memory path on a Pentium processor,   one DIMM can be installed. See also SIMM.   G-4   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   Disk   A non-volatile, randomly addressable, re-writable data storage device,   other electronic storage elements.   Disk Array   A collection of disks from one or more commonly accessible disk systems.   Disk arrays, also known as RAID, allow disk drives to be used together to   improve fault tolerance, performance, or both. Disk arrays are commonly   used on servers and are becoming more popular on desktops and   workstations. See also Array.   Disk Drive   A device for the electronic digital storage of information.   Disk System   A storage system capable of supporting only disks.   Drive Groups, Drive Packs   A group of individual disk drives (preferably identical) that are logically tied   to each other and are addressed as a single unit. In some cases this may be   called a drive “pack” when referring to just the physical devices.   All the physical devices in a drive group should have the same size;   otherwise, each of the disks in the group will effectively have the capacity of   the smallest member. The total size of the drive group will be the size of the   smallest disk in the group multiplied by the number of disks in the group.   For example, if you have 4 disks of 400MB each and 1 disk of 200MB in a   pack, the effective capacity available for use is only 1000MB (5x200), not   1800MB.   Drivers   A software routine that receives I/O requests from higher levels within the   operating system and converts those requests to the protocol required by a   specific hardware device.   Dual Active   A pair of components, such as storage controllers in a failure tolerant storage   system, that share a task or set of tasks when both are functioning normally.   When one component of the pair fails, the other takes the entire load. Dual   Manual No. 775064   G-5   Download from Www.Somanuals.com. All Manuals Search And Download.   active controllers (also called Active/Active controllers) are connected to the   same set of devices and provide a combination of higher I/O performance   and greater failure tolerance than a single controller.   ECC   Error Correcting Code, a method of generating redundant information which   can be used to detect and correct errors in stored or transmitted data.   EDO   Extended Data Output, a type of random access memory (RAM) chip   designed to improve the time to read from memory on faster   ® microprocessors such as the Intel Pentium.   EEPROM   Electrically Erasable PROM, see EPROM.   EISA   Extended Industry Standard Architecture, a bus standard for PCs extending   the ISA architecture to 32 bits and allowing more than one CPU to share the   bus.   Embedded Storage Controller   An intelligent storage controller that mounts in a host computer’s housing   and attaches directly to a host’s memory bus with no intervening I/O adapter   or I/O bus.   EPROM   Erasable Programmable Read Only Memory, memory which can be erased   and re-used.   eXtremeRAID   A family of Mylex RAID controllers which offer uncompromising fault   tolerance, data availability, superior configuration, and management   flexibility. The eXtremeRAID family incorporates the latest performance   technology by using the fastest processor on a PCI based RAID solution, a   233 MHz RISC processor, up to four 160MB/sec Ultra 160 SCSI (Ultra3   SCSI) channels, and a 64-bit PCI interface to provide eXtreme performance   for servers. The eXtremeRAID controllers use driver technology with which   Mylex has won tpm-C benchmarks worldwide. With this technology, the   G-6   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   eXtremeRAID 1100, 2000, and 3000 provide the highest performance and   most flexible RAID solution available today.   Failback   Restoring a failed system component’s share of a load to a replacement   component.   Failover   A mode of operation for failure tolerant systems in which a component has   failed and a redundant component has assumed its functions.   Failover Port   A fibre channel port capable of assuming I/O requests for another, failed port   on the loop. During normal operation, a failover port may be active or   inactive. Failover ports assume the same loop ID and, optionally, the same   node from the failed port.   Failure   A detectable physical change in hardware, requiring replacement of the   component.   Fast SCSI   Devices that increases the speed at which data is transferred as opposed to   the volume of data. These devices use data rates up to 10 MHz.   Fast/Wide SCSI   SCSI devices using data rates up to 20 MHz.   Flash ROM   Memory on an adapter containing software that can be reprogrammed   without removing it from the board.   Format   A pre-established layout for data. Programs accept data as input in a certain   format, process it, and provide it as output in the same or another format. All   data is stored in some format with the expectation that it will be processed by   a program that knows how to handle that format.   Gigabit   9 10 (1,000,000,000) bits. Abbreviated as Gb.   Manual No. 775064   G-7   Download from Www.Somanuals.com. All Manuals Search And Download.   Gigabyte   30   2 (1,073,741,824) bytes. Abbreviated as G or GB.   Global Array Manager (GAM)   A Mylex RAID management utility that allows a system administrator to   configure, monitor, and manage network RAID storage from anywhere in   the world. GAM can communicate critical notification via e-mail, fax, pager,   SNMP or the launching of an application. GAM is everything needed to   manage Mylex PCI RAID Controllers, SCSI Host Adapters, and External   RAID Controllers.   HDM   Hardware Driver Module, a driver set required for SCSI adapters for use in   an I O environment.   2 Host   Any computer system to which disks are attached and accessible for data   storage and I/O.   Host Bus Adapter (HBA)   An I/O adapter that connects a host I/O bus to the host’s storage memory   system.   Host I/O Bus   An I/O bus used to connect a host computer to storage systems or storage   devices.   Hot Plug   The process of adding or removing a device from a bus while transactions   involving other devices are occurring over the bus. See also PCI Hot Plug.   Hot Replacement of Disks   The design of all Mylex controllers allows for the replacement of failed hard   disk drives without interruption of system service. In the event of a SCSI   drive failure on a properly configured system (where the data redundancy   features of the controller are used), the system generates a message to alert   the system operator.   When a replacement drive becomes available, the system operator can   remove the failed disk drive, install a new disk drive, and instruct the   G-8   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   controller to “rebuild” the data on the new drive, all without interrupting   system operations. Once the rebuild is complete, the controller will be   brought back into a fault tolerant state. See also Hot Swap.   Hot Spare   A physical disk drive not part of a system drive that the controller can use to   automatically rebuild a critical system drive. The hot spare drive must have   at least as much capacity as the largest disk drive in the array or the rebuild   may not start. See also Hot Standby.   Hot Standby   A redundant component in a fault tolerant storage system that has power   applied and is ready to operate, but which does not perform its task as long   as the primary component for which it is standing by is functioning properly.   See also Hot Replacement of Disk and Hot Spare.   Hot Swap   The exchange of a replacement unit in a storage system for a defective unit.   The exchange requires human intervention, but the system can continue to   perform its normal functions (compare with Auto Swap, Cold Swap, and   Warm Swap). See also Hot Replacement of Disk.   In-Line Terminator   A plug attached to the end of a SCSI cable in order to initiate active   termination. Used when SCSI devices on the cable do not have built-in   termination. See also Active Termination.   Interface   A hardware or software protocol that manages the exchange of data between   the hard disk drive and the computer. The most common interfaces for small   computer systems are ATA (also known as IDE) and SCSI.   Internal RAID Controller   A controller circuit board that resides inside a computer or server. An   internal RAID controller resides on a bus, such as the PCI bus. Examples of   internal RAID controllers include the Mylex AcceleRAID and   eXtremeRAID families.   Manual No. 775064   G-9   Download from Www.Somanuals.com. All Manuals Search And Download.   I/O   Input/Output, the transmission of information between an external source   and the computer.   I/O Bus   Any path used for the transfer of data and control information between I/O   adapters and storage controllers or storage devices. See also Bus.   I2O   Intelligent Input/Output, a driver that uses special I/O processes to eliminate   I/O bottlenecks. The processes deal with interrupt handling, buffering, and   data transfer. An I O driver also includes an OS-specific module (OSM),   2 which handles higher-level OS details, and a hardware device module   (HDM), which knows how to communicate with certain devices.   ISA   Industry Standard Architecture, a standard bus (computer interconnection)   architecture associated with the IBM AT motherboard. It allows 16 bits at a   time to flow between the motherboard circuitry and an expansion slot card   and its associated device(s).   JBOD   Just A Bunch of Disks (Drives), a number of disk drives, usually in an   enclosure. JBOD implies that the disks do not use RAID technology and   function independently. All Mylex RAID controllers support JBOD mode.   Jumper   A short piece of electrical conductor encased in plastic used to connect pins   on a device to provide settings that the user can change. The settings remain   constant during operation. For example, jumpers often set SCSI ID,   termination, and IDE master/slave settings.   Kilobyte   10   2 (1,024). Abbreviated as K or KB.   Logical Drive   The logical devices presented to the operating system. System drives are   presented as available disk drives, each with a capacity specified by the   Mylex RAID controller.   G-10   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   Logical Drive States   A logical (system) drive can be Online, Critical, or Offline. Notice that the   term “online” is used for both physical and logical drives.   LVD   Low Voltage Differential, a form of SCSI signaling introduced with Ultra2   SCSI (Fast40 SCSI) uses data high and data low signal lines to increase   transmission distances over those of single-ended (conventional SCSI   signaling) lines. LVD allows for cable lengths of up to 12 meters   (approximately 39 feet) with up to 15 devices. LVD also lowers noise, power   usage, and amplitude.   LVD differs from conventional differential signaling in that only positive and   negative values are distinguished, not voltage levels. Other advantages are   that LVD devices consume less power and can sense single-ended devices on   the bus and revert to single-ended signaling. Devices need to be Ultra2 SCSI   LVD devices in order to take advantage of the LVD signaling. Mylex   AcceleRAID, eXtremeRAID, and DAC FL controllers are LVD controllers.   Megabit   A million bits; used as a common unit of measure, relative to time in   seconds, as an expression of a transmission technology's bandwidth or data   transfer rates. Megabits per second (Mbps) is a frequent measure of   bandwidth on a transmission medium.   Megabyte   20   2 (1,048,576) bytes. One megabyte can store more that one million   characters. Abbreviated as M or MB.   Mirrored Cache   A cache memory that has duplicate data from another controller. In the event   of failure of the original controller, the second controller can take the cached   data and place it on the disk array.   Mirrored Hard Drive   Two hard drives the computer sees as one unit. Information is stored   simultaneously on each drive. If one hard disk drive fails, the other contains   all of the cached data and the system can continue operating.   Manual No. 775064   G-11   Download from Www.Somanuals.com. All Manuals Search And Download.   Mirroring   Refers to the complete duplication of data on one disk drive to another disk   drive, this duplication occurs simultaneously with each write operation: each   disk will be the mirror image of the other (also known as RAID Level 1, see   RAID levels). All Mylex RAID controllers support mirroring.   M.O.R.E.   Mylex Online RAID Expansion, an advanced configuration mode that   allows expansion of any unconfigured or hot spare drive into the expandable   drive group while the controller is online with the host. For example, a   system using a five-disk-drive RAID set can add another disk drive to create   a six-disk-drive RAID set. The M.O.R.E. operation can be performed on all   RAID levels except JBOD.   Mylex’s Global Array Manager (GAM) supports two M.O.R.E. features:   Expand Capacity allows logical drive expansion for FFx external controllers   only.   Expand Array allows array expansion for both PCI and FFx external   controllers.   During the RAID set expansion process, which includes re-striping data   from the old (smaller) RAID set to the new (expanded) RAID set, the   controller continues to service host I/O requests.   MTBF   Mean Time Between Failures, the average time from start of use to failure in   a large population of identical systems, computers, or devices.   Narrow SCSI   8-bit wide standard SCSI. Compare with Fast SCSI, Fast/Wide SCSI, Ultra   SCSI, Ultra Wide SCSI, Ultra Fast SCSI, Ultra 160 SCSI, and WideSCSI.   NVRAM   Non-Volatile Random Access Memory, a memory unit equipped with a   battery so that the data stays intact even after the main power had been   switched off.   G-12   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   Offline   A Logical Drive is in an “offline” state if no data can be read from it or   written to it. Offline does not apply to physical disk drives. System   commands issued to offline logical drives are returned with an error status;   no operations can be performed on offline logical drives. See also Logical   Drive States, Online, and Critical.   Online   A Logical Drive is in an “online” state if all of its participating SCSI drives   have power and are operational. See also Logical Drive States, Critical, and   Offline.   Parity   A method of providing complete data redundancy while requiring only a   fraction of the storage capacity of mirroring. The data and parity blocks are   divided between the disk drives in such a way that if any single disk drive is   removed or fails, the data on it can be reconstructed using the data on the   remaining disk drives. The parity data may exist on only one disk drive or be   distributed between all disk drives in a RAID group.   Parity Check   A function used to verify the integrity of data on a system drive. It verifies   that mirror or parity information matches the stored data on the redundant   arrays. If the parity block information is inconsistent with the data blocks,   the controller corrects the inconsistencies. See also Consistency Check.   PCI   Peripheral Component Interconnect, a standardized architecture that   provides a high-speed data path between peripherals and the CPU. PCI is a   high-performance, backplane interface, expansion slot architecture found on   PCs, Macintoshes, and UNIX workstations. PCI cards are portable across   hardware platforms with the help of various software drivers.   PCI Hot Plug   A feature that allows for the printed circuit board (PCB) to be replaced   without powering down the entire system—an essential feature in newer   PCI-based PCs. Mylex DAC960PG, DAC960PJ, AcceleRAID, and   eXtremeRAID products are all PCI Hot Plug compatible. See also Hot Plug.   Manual No. 775064   G-13   Download from Www.Somanuals.com. All Manuals Search And Download.   Physical Device   Any device connected to some kind of hardware. For example, SCSI disk,   fibre disk, network disk, RAM disk, etc.   Physical Disk Drive   A single hard disk drive. Each physical disk drive is assigned a unique   identification address.   PROM   Programmable Read-Only Memory, memory that users with appropriate   instructions can reprogram.   Protocol   A special set of rules for transmitting data between two devices in a   telecommunication connection.   RAID   Redundant Array of Independent Disks, a collection of two or more disks   working together in an array. DAC960 controllers implement this technology   to connect up to 15 SCSI devices per channel. The different forms of RAID   implementation are known as “RAID levels.”   The system manager or integrator selects the appropriate RAID level for a   system. This decision will be based on which of the following are to be   emphasized:   Disk Capacity   Data Availability (redundancy or fault tolerance)   Disk Performance   RAID Adapters   See RAID Controller.   RAID Advisory Board (RAB)   An association of companies whose primary intention is to standardize   RAID storage systems. Mylex is a member of RAB.   RAID Controller   Low cost RAID controllers that use SCSI channels on the motherboard.   G-14   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   RAID Levels   Mylex disk array controllers support four RAID Advisory Board approved   (RAID 0, RAID 1, RAID 3, and RAID 5), two special (RAID 0+1, and   JBOD), and three spanned (RAID 10, 30, and 50) RAID levels. All DAC960,   AcceleRAID, and eXtremeRAID series controllers support these RAID   levels.   Level 0: Provides block “striping” across multiple drives, yielding higher   performance than is possible with individual drives. This level does not   provide any redundancy.   Level 1: Drives are paired and mirrored. All data is 100 percent duplicated   on a drive of equivalent size.   Level 3: Data is “striped” across several physical drives. Maintains parity   information, which can be used for data recovery.   Level 5: Data is “striped” across several physical drives. For data   redundancy, drives are encoded with rotated XOR redundancy.   Level 0+1: Combines RAID 0 striping and RAID 1 mirroring. This level   provides redundancy through mirroring.   JBOD: Sometimes referred to as “Just a Bunch of Drives.” Each drive is   operated independently like a normal disk controller, or drives may be   spanned and seen as a single drive. This level does not provide data   redundancy.   Level 10: Combines RAID 0 striping and RAID 1 mirroring spanned across   multiple drive groups (super drive group). This level provides redundancy   through mirroring and better performance than Level 1 alone.   Level 30: Data is “striped” across multiple drive groups (super drive group).   Maintains parity information, which can be used for data recovery.   Level 50: Data is “striped” across multiple drive groups (super drive group).   For data redundancy, drives are encoded with rotated XOR redundancy.   Note: The host operating system drivers and software utilities remain   unchanged regardless of the level of RAID installed. The controller makes   the physical configuration and RAID level implementation.   Manual No. 775064   G-15   Download from Www.Somanuals.com. All Manuals Search And Download.   RAID Migration   A feature in RAID subsystems that allows for changing a RAID level to   another level without powering down the system.   RAM   Random Access Memory, the "built-in" readable and writable data storage   that comes with (or can be added to) a computer.   RISC   Reduced Instruction Set Computing, architecture for an application-specific   processor.   RJ-11, RJ-45   Registered Jacks (sometimes described as RJ-XX), a series of telephone   connection interfaces (receptacle and plug) that are registered with the U.S.   Federal Communications Commission (FCC). The most common telephone   jack is the RJ-11 jack, which can have six conductors but is usually   implemented with four. The RJ-11 jack is likely to be the jack that your   household or office phones are plugged into from the ordinary "untwisted"   wire (sometimes called "gray satin" or "flat wire") that people are most   familiar with. The RJ-45 is a single-line jack for digital transmission over   ordinary phone wire, either untwisted or twisted; the interface has eight pins   or positions.   ROM   Read-Only Memory, built-in computer memory containing data that   normally can only be read, not written to. ROM contains the programming   that allows a computer to be "booted up" each time you turn it on. Unlike a   computer's random access memory (RAM), the data in ROM is not lost when   the computer power is turned off; a small long-life battery in your computer   sustains the ROM.   SAF-TE   SCSI Accessed Fault-Tolerant Enclosure, an “open” specification designed   to provide a comprehensive standardized method to monitor and report   status information on the condition of disk drives, power supplies, and   cooling systems used in high availability LAN servers and storage   subsystems. The specification is independent of hardware I/O cabling,   operating systems, server platforms, and RAID implementation because the   G-16   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   enclosure itself is treated as simply another device on the SCSI bus. Many   other leading server, storage, and RAID controller manufacturers worldwide   have endorsed the SAF-TE specification. Products compliant with the   SAF-TE specification will reduce the cost of managing storage enclosures,   making it easier for a LAN administrator to obtain base-level fault-tolerant   alert notification and status information. All Mylex RAID controllers feature   SAF-TE.   SCSI   Small Computer System Interface, a technological standard that defines   connections between computers and peripheral devices.   SCSI Adapters   Storage controllers for managing SCSI devices.   SCSI Drive   A disk drive equipped with a SCSI interface (sometimes referred to as a   SCSI Disk). Each disk drive will be assigned a SCSI address (or SCSI ID),   which is a number from 0 to 7 (0 to 15 under wide or Ultra SCSI). The SCSI   address uniquely identifies the drive on the SCSI bus or channel.   SCSI Drive States   Refers to a SCSI drive’s current operational status. At any given time, a SCSI   drive can be in one of five states: Ready, Online, Standby, Dead, or Rebuild.   The controller stores the state of the attached SCSI drives in its non-volatile   memory. This information is retained even after power-off. Hence, if a SCSI   disk is labeled “dead” in one session, it will stay in the “dead” state until a   change is made either by using a system level utility or after a rebuild. Each   state is described below:   Ready: A SCSI disk drive is in a “ready” state if it is powered on and is   available to be configured during the current session but remains   unconfigured.   Online: A SCSI disk drive is in an “online” state if is powered on, has been   defined as a member of a drive group, and is operating properly.   Standby: A SCSI disk drive is in a “standby” state if it is powered on, is able   to operate properly, and was NOT defined as part of any drive group.   Manual No. 775064   G-17   Download from Www.Somanuals.com. All Manuals Search And Download.   Offline: A SCSI disk drive is in a “offline” state if it is not present, if it is   present but not powered on, or if it failed to operate properly and was   “offline” by the controller. When the controller detects a failure on a disk, it   “kills” that disk by changing its state to “offline.” An “offline” SCSI drive   can also be present and powered on, but a SCSI drive in a “offline” state does   not participate in any I/O activity; no commands are issued to dead drives.   Rebuild: A SCSI disk drive is in a “rebuild” state while it is in the process of   being rebuilt. During this process, data is regenerated and written to the disk   drive. This state is also referred to as “Write-Only” (WRO).   SCSI Interrupt Steering Logic (SISL)   Architecture that allows a RAID controller, such as AcceleRAID 150, 200 or   250, to implement RAID on a system board-embedded SCSI bus or a set of   SCSI busses.   SDRAM   Synchronous Dynamic Random Access Memory, a form of dynamic random   access memory (DRAM) that can be coordinated or synchronized to the   clock speed of the computer.   Segment Size   See Cache Line Size.   Sequential I/O   A type of read and write operation where entire blocks of data are accessed   one after another in sequence, as opposed to randomly.   Server   A computer program that provides and manages services to other computer   programs on the same or other computers. The computer that a server   program runs in is also frequently referred to as a server.   SES   SCSI Enclosure Services, a standard for SCSI access to services within an   enclosure containing one or more SCSI devices. For disk drives, power   supplies, cooling elements, and temperature sensors, the actions performed   are the same as for SAF-TE monitoring. If a UPS is connected to any   SES-monitored enclosures, and an AC failure or two minute warning is   G-18   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   reported, conservative cache is enabled and all system drives are switched to   write-through cache. Primarily used in fibre enclosures.   SIMM   Single In-line Memory Module, RAM packed on a small circuit board with a   defined edge connector. Two SIMMs are required for a 64-bit memory path   on a Pentium processor. See also DIMM.   SISL   See SCSI Interrupt Steering Logic (SISL).   SMART   Self-Monitoring Analysis and Reporting Technology, the industry standard   reliability prediction indicator for both the ATA/IDE and SCSI hard disk   drives. Hard disk drives with SMART offer early warning of some hard disk   failures so critical data can be protected.   SNMP   Simple Network Management Protocol, the protocol governing network   management: for monitoring network devices and their functions.   Standard Disk Drive   This term refers to a hard disk drive with SCSI, IDE, or other interface,   attached to the host system through a standard disk controller.   Standby Replacement of Disks   See also Hot Spare. One of the most important features the RAID controller   provides to achieve automatic, non-stop service with a high degree of fault-   tolerance. The controller automatically carries out the rebuild operation   when a SCSI disk drive fails and both of the following conditions are true:   A “standby” SCSI disk drive of identical size is found attached to the same   controller;   All of the system drives that are dependent on the failed disk are redundant   system drives, e.g., RAID 1, RAID 3, RAID 5, and RAID 0+1.   Note: The standby rebuild will only happen on the SAME DAC960 controller,   never across DAC960 controllers.   During the automatic rebuild process, system activity continues as normal.   System performance may degrade slightly during the rebuild process.   Manual No. 775064   G-19   Download from Www.Somanuals.com. All Manuals Search And Download.   To use the standby rebuild feature, you should always maintain a standby   SCSI disk in your system. When a disk fails, the standby disk will   automatically replace the failed drive and the data will be rebuilt. The system   administrator can disconnect and remove the bad disk and replace it with a   new disk. The administrator can then make this new disk a standby.   The standby replacement table has a limit of 8 automatic replacements in any   session (from power-on/reset to the next power-off/reset). When the limit of   8 is reached and a disk failure occurs, the standby replacement will occur but   will not be recorded in the replacement table.   To clear the “standby replacement” table, reboot the system from a DOS   bootable floppy, run the configuration utility and select the option ‘view/   update configuration’ from the main menu. A red box labeled ‘Drive Remap   List’ will be displayed. Selecting the box will allow you to continue. You   should save the configuration without making any changes, and exit the   configuration utility. This will clear the replacement table. You may now   proceed to boot your system and continue normal operations.   In normal use, the replacement table limit of 8 should not cause any   problems. Assuming that a disk fails about once a year (drives we support   generally come with a 5-year warranty), the system would run continuously   for a minimum of eight years before the table would need to be cleared.   Stripe Order   The order in which SCSI disk drives appear within a drive group. This order   must be maintained, and is critical to the controller’s ability to “rebuild”   failed drives.   Stripe Size   The size, in kilobytes (1024 bytes) of a single I/O operation. A stripe of data   (data residing in actual physical disk sectors, which are logically ordered   first to last) is divided over all disks in the drive group.   Stripe Width   The number of striped SCSI drives within a drive group.   Striping   The storing of a sequential block of incoming data across multiple SCSI   drives in a group. For example, if there are 3 SCSI drives in a group, the data   will be separated into blocks and block 1 of the data will be stored on SCSI   G-20   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Glossary   drive 1, block 2 on SCSI drive 2, block 3 on SCSI drive 3, block 4 on SCSI   drive 1, block 5 on SCSI drive 2, and so on. This storage method increases   the disk system throughput by ensuring a balanced load among all drives.   Sustained Data Transfer Rate   A rate of data transfer defined for continuous operation at a maximum speed   level.   Synchronous Data Transfer   Data transmission synchronized to a defined time interval, and is faster than   asynchronous SCSI because there is no wait for acknowledgement of each   byte from the receiving device (up to 20MHz).   System Drives   A system drive is equivalent to a logical drive. System drives are presented to   the operating system as available disk drives, each with a capacity specified   by the eXtremeRAID controller.   Target ID   The SCSI ID of a device attached to a controller. Each SCSI channel can   have up to 15 attached SCSI devices (target ID from 0 to 6 and 8 to 15).   Terminator   A part used to end a SCSI bus.   Termination   A method of matching transmission impedance of a bus to eliminate signal   reflections from the physical ends of the bus.   Transfer Rate   The rate at which data moves between the host computer and storage, input,   or output devices, usually expressed as a number of characters per second.   Ultra 160 SCSI (Ultra3 SCSI)   The newest in SCSI technology, Ultra 160 SCSI increases performance,   reliability, and manageability. With transfer rates of 160 MBps, cyclical   redundancy check, and the capability to automatically test the interface’s   performance level, the Ultra 160 SCSI can keep up with fibre channel   technology.   Manual No. 775064   G-21   Download from Www.Somanuals.com. All Manuals Search And Download.   Ultra SCSI (Fast 20 SCSI)   A high performance SCSI protocol that has a bus speed of 20 Megabytes per   second in the Narrow SCSI configuration and 40 MB in the Wide SCSI (Fast   20 Wide SCSI) configuration.   Ultra Wide SCSI   16-bit wide Ultra SCSI (IS devices), double the speed of narrow SCSI.   Ultra2 SCSI (Fast 40 SCSI)   A higher performance SCSI protocol than Ultra SCSI. Ultra2 SCSI has a bus   speed of 40 Megabytes per second in the Narrow SCSI configuration and 80   Megabytes in the Wide SCSI (Wide Ultra2 SCSI) configuration.   Wide SCSI   A SCSI protocol and signal definition providing 16-bit wide data path.   Write-Back Cache   A caching strategy whereby write operations result in a completion signal   being sent to the host operating system as soon as the cache (not the disk   drive) receives the data to be written. The target disk drive will receive the   data at a more appropriate time in order to increase controller performance.   An optional cache battery backup can be used to protect against data loss as   a result of a power failure or system crash.   Write-Through Cache   A caching strategy whereby data is written to the SCSI drive before a   completion status is returned to the host operating system. This caching   strategy is considered more secure, since a power failure will be less likely to   cause loss of data. However, a write through cache results in a slightly lower   performance.   G-22   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   Drive Check B-1   drive check B-1   A Aborted Installation B-2   AcceleRAID 170 1-1   capabilities 1-2   Start-up B-1   start-up B-1   channels 1-2   External connector 2-12   features 1-2   operating system support 1-4   specifications A-1   Automatic circuitry 2-12   FCC   B BIOS   CD-ROM Boot option 3-2   Enable 8 GByte or 2 GByte Drives   3-3   I Before You Begin 2-2   Enable/Disable 3-2   BIOS Configuration Utility 3-4   BIOS Options   setting 3-2   termination 2-10   Internal connector 2-12   Internal drive configuration 2-12   Introduction 1-1, D-1   C Cables 2-10   Cabling 2-15   CE   Community of Europe E-4   Declaration of conformity E-3   Checklist (for installation) 2-4   Connectors 2-5   J Jumper Descriptions 2-7   Jumpers 2-5   Controller features 1-2   D LEDs 2-5   logical drives 1-2   LVD Mode 2-15   Disabled on-board termination 2-13   Drive channel, Standard 2-12, 2-13   Drive Check Error Messages B-1   E M Enabled on-board termination 2-12   Enclosure Management D-1   End device termination 2-12   Error Messages B-1   Mixing SCSI Drives 2-16   O On-board termination, disable 2-13   Manual No. 775064   Index-1   Download from Www.Somanuals.com. All Manuals Search And Download.   On-board termination, enable 2-12   operating system support 1-3   Internal and External 2-13   nal Devices (Standard) 2-13   Termination - Only Internal or External   P PCI Hot Plug C-1   Implementation C-1   Introduction C-1   NetWare C-1   Windows 2000 C-3   Windows NT C-3   physical drives 1-2   product description 1-1   Termination enabled 2-12   U User-supplied Items 1-3, 1-5   R RAID EzAssist 3-4   RAID levels supported 1-2   Regulatory Information E-1   S Safety 2-3   SAF-TE D-1   SCSI cables 2-10   SCSI connector 2-10   SCSI drives   preparing 2-10   SCSI ID numbers 2-14   SCSI IDs 2-14   SCSI Termination 2-11   SES D-2   Single-ended Mode 2-15   Specifications A-1   controller A-1   environmental A-2   Standard Package Contents 1-4   standard package contents 1-4   Standard PCI slot 2-4   Start-up   error messages B-1   troubleshooting 3-5   System Power Down B-3   System Reboot B-3   T Termination 2-10, 2-11   Index-2   AcceleRAID 170 Installation Guide   Download from Www.Somanuals.com. All Manuals Search And Download.   AcceleRAID 170 Problem Report   Customer Identification   AcceleRAID 170   Identification   Name: _____________________________________ Date:   Company: __________________________________ Model:   Purchase Date:   Address: ___________________________________ Invoice Number:   __________________________________________ Serial Number:   __________________________________________ # Chnls:   Cache:   Country: ___________________________________ Firmware Ver: BIOS Ver:   Make/Model/Size/Type of   Phone Number:_______________________________ Drives:   Fax Number:_________________________________ Disk:   Non-Disk:   System Information   Motherboard: ____________   Video Adapter: ___________   Operating Sys: ___________   CPU Speed:   Network Card:   Other Disk Ctrl:   BIOS Ver:   MB Memory:   Other Cards:   Pack Configuration   Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective-   ly. Indicate S, T, C, or O for Standby, Tape, CDROM and other drives.   System Drive Configuration   System Size RAID Write   Drive   Level Back/   Thru   Chan-   nel   SCSI ID   0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15   1 2 3 4 5 6 7 0 1 2 Problem Description   _____________________________________________________________________   _____________________________________________________________________   _____________________________________________________________________   _____________________________________________________________________   _____________________________________________________________________   _____________________________________________________________________   _____________________________________________________________________   This DPR form has been included with your Mylex product as a convenience to both you and our Technical   Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving   any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit   this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,   34551 Ardenwood Blvd., Fremont, CA 94555-3607   772014-DAC1164   Download from Www.Somanuals.com. All Manuals Search And Download.   Download from Www.Somanuals.com. All Manuals Search And Download.   Mylex Warranty - Customer Policy   Thank you for purchasing this Mylex product for your computer system. In addition to this high-quality product,   your purchase entitles you to the warranty coverage set forth herein. In order to provide this warranty coverage, and   to indicate your acceptance of this warranty, we must have the attached Warranty Registration Card completed and   returned to us within 15 days of your purchase. Also, in order for us to provide you the highest level of service, we   must know where you purchased your MYLEX product.   Three Year Limited Warranty   If at any time during the thirty six month period (18 months for BBM/BDIMM) immediately following the date of   original purchase of the MYLEX product enclosed herewith (the “PRODUCT”) you discover one or more defects in   the material or workmanship, MYLEX will repair, or at MYLEX’s sole option, replace the PRODUCT. If the   PRODUCT fails to operate at any time within seven days after the date of its original purchase, it will be replaced by   MYLEX. Such repair or replacement will be your sole remedy against MYLEX, and MYLEX’s only liability to   you, for any failure or malfunction of the PRODUCT. The warranty set forth in this paragraph will be void if:   1. The PRODUCT has been installed in an improper manner or in an improper operating environment.   2. The PRODUCT has been modified or repaired by any party other than MYLEX or a MYLEX factory authorized   service center.   3. The PRODUCT has been damaged.   Some MYLEX products will have a Warranty Expiration Date label affixed to the product itself. When present, the   warranty period will extend through the last day of the month indicated.   This warranty will not apply to, and MYLEX provides no warranty for, any BIOS, software, ROM-based firmware,   or any other PRODUCT developed or manufactured by any third party, whether included with this PRODUCT or   not. Such warranty or warranties as are provided by third parties, to the extent permitted thereby, shall be made   available, and are hereby assigned, by MYLEX to the purchaser of this PRODUCT.   If MYLEX issues a revision to the BIOS, firmware or software included with this PRODUCT within 30 days of   your purchase, MYLEX will replace such firmware at no charge except handling fees.   Out of Warranty Service   Mylex products which are ineligible for warranty service may be serviced by MYLEX according to our standard   price list, as modified from time to time. A current copy of the standard price list is available from the Technical   Support Department.   Limitation of MYLEX Liability   MYLEX’s liability arising from the sale, use and disposition of this PRODUCT shall in no event exceed the amount   paid to MYLEX for this PRODUCT. MYLEX assumes no liability for damages arising from the use or failure of   any MYLEX product. The WARRANY DESCRIBED ABOVE CONSTITUTES THE ONLY WARRANY MADE   BY MYLEX. MYLEX EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND   WHATSOEVER, WHETHER EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT-   ABILITY AND FITNESS FOR   A PARTICULAR PURPOSE, WHICH ARE HEREBY EXPRESSLY   EXCLUDED. IN NO EVENT WILL MYLEX BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUEN-   TIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA, USE, OR INCOME), EVEN IF   ADVISED OF SUCH DAMAGES IN ADVANCE. Your sole remedies shall be as provided herein.   P/N: 772058-07 3-99   Download from Www.Somanuals.com. All Manuals Search And Download.   Printed in U.S.A.   Returned Merchandise Procedures   If you suspect that there is a defect in the material or workmanship of this PRODUCT, you should contact the per-   son or company from which you purchased it. That person or company may be able to solve the problem and if not,   will be able to contact us for technical assistance or repair.   If it is determined that the PRODUCT must be returned to MYLEX for repair or replacement, contact MYLEX’s   Technical Support Department at 510-608-2400 before it is returned. Each returned item must have a separate   Return Merchandise Authorization (RMA) number, provided by MYLEX.   The following rules apply to all returned items:   1. The PRODUCT must be returned either in its original packaging or in other packaging which is appropriate for   the PRODUCT and the manner of shipment, and the RMA number must be displayed prominently on the outside of   each such package.   2. If a PRODUCT is determined to be ineligible for warranty service, the customer will be notified before any fur-   ther action is taken with the PRODUCT.   3. MYLEX will not be responsible for any loss or damage to property shipped with the RMA PRODUCT not origi-   nally sold by MYLEX (e.g., coprocessor chips, peripheral boards, memory modules, enclosures, power supplies, or   any other accessories or attached items).   4. Any item returned to MYLEX without a valid RMA number will be returned to the shipper.   Products shipped to MYLEX must be shipped or mailed at the shipper’s risk, freight prepaid, to the address below.   Mylex Corporation   34551 Ardenwood Blvd.   Fremont, California U.S.A.   94555-3607   Mylex will pay for return freight via such carrier as MYLEX shall deem appropriate.   Technical Support   Technical support, to assist you in resolving problems with MYLEX products, is available through MYLEX’s Tech-   nical Support Department. In the U.S.A., the Technical Support Department can be reached by telephone at (510)   608-2400, by FAX at (510) 745-7715, or by e-mail at [email protected]. Current hours of operation, which are   subject to change, are from 6:00 a.m. to 6:00 p.m. Pacific Time, Mondays through Fridays, excluding U.S.A.   national holidays. Many problems can also be solved using the Mylex Web site (http://www.mylex.com), which   has a support area available 24 hours a day for interactive technical support.   Included with the shipment of most MYLEX products is a System Problem Report (SPR) form. When contacting   the Technical Support Department for assistance with an installation or compatibility problem, we recommend that   this form be completed and sent by facsimile or mail to MYLEX. Completion of this form will allow our Technical   Support Department to solve most technical problems expeditiously.   Mylex will make reasonable efforts to address compatibility problems which may arise with respect to third party   products, but shall not be responsible for the compatibility of its products with the products of any third party. Cus-   tomers are advised to verify each product’s compatibility with their installation before committing to any particular   procurement plan.   Download from Www.Somanuals.com. All Manuals Search And Download.   Download from Www.Somanuals.com. All Manuals Search And Download.   |