Setup & Administration Guide
NPD6847-00 EN
Setup & Administration Guide
Contents
3
Setup & Administration Guide
Introduction
Introduction
The Content of This Document
is guide explains the procedures from the installation to daily management of Epson Print Admin Serverless.
For the standard function of the printer, see the manual for your printer.
Using this Guide
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Screenshots Used in This Guide
Setting items may vary depending on products and setting conditions.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019","Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003"
refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microsoſt Windows 10 operating system
®
®
❏ Microsoſt Windows 8.1 operating system
®
®
❏ Microsoſt Windows 8 operating system
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®
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Setup & Administration Guide
Introduction
❏ Microsoſt Windows 7 operating system
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®
❏ Microsoſt Windows Vista operating system
®
®
❏ Microsoſt Windows XP operating system
®
®
❏ Microsoſt Windows XP Professional x64 Edition operating system
®
®
❏ Microsoſt Windows Ser ver 2019 operating system
®
®
❏ Microsoſt Windows Ser ver 2016 operating system
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®
❏ Microsoſt Windows Ser ver 2012 R2 operating system
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❏ Microsoſt Windows Ser ver 2012 operating system
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❏ Microsoſt Windows Ser ver 2008 R2 operating system
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❏ Microsoſt Windows Ser ver 2008 operating system
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®
❏ Microsoſt Windows Ser ver 2003 R2 operating system
®
®
❏ Microsoſt Windows Ser ver 2003 operating system
®
®
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X v10.7.0 or later.
Terms
Epson Print Admin Serverless
e system provided by Epson that can authenticate the users who use printers with only the printer itself.
License Key
e key to activate Epson Print Admin Serverless.
User ID
e unique ID of authenticated users for Epson Print Admin Serverless.
ID Number
e 4 to 8 digit number that is associated with the user ID.
User information
e general term for user authentication-related information such as user ID, password, ID number, and email
address.
Authentication device
e device to authenticate users by entering information, such as IC card reader.
Administrator
e person in charge of installing and setting the device or the network at an office or organization. For small
organizations, this person may be in charge of both device and network administration. For large organizations,
administrators have authority over the network or devices on the group unit of a department or division, and
5
Setup & Administration Guide
Introduction
network administrators are in charge of the communication settings for beyond the organization, such as the
Internet.
LDAP server
e server that provides a directory service that can communicate with LDAP. is includes Windows server
Active Directory, Linux OpenLDAP, etc.
Print job
e print data sent to the printer from client computers.
Unicode (UTF-8)
An international standard code, covering the major global languages. When "UTF-8" is described in this guide, it
indicates coding characters in UTF-8 format.
ASCII (American Standard Code for Information Interchange)
One of the standard character codes. 128 characters are defined, including such characters as the alphabet (a-z, A-
Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this
guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
*
Space character.
6
Setup & Administration Guide
Overview for the Authentication Method
Overview for the Authentication Method
When using Epson Print Admin Serverless, the authentication function can be used only with the printer on the
network.
Device Authentication (Local DB)
is authentication system checks the user information registered to the printer and the users who use the printing
functions. Because user information is associated with the job history, administrators can learn the usage status for
each user.
User information can be registered for up to 1,000 users, including users who are entered directly, imported by a
CSV file, and imported from the LDAP server.
It is necessary to register the user information to the printer in advance.
LDAP Server Authentication
is is the authentication that checks the user information of the LDAP server synchronized with the printer.
Because the user information is temporarily stored to the printer as a cache for up to 1,000 users, it is available to
authenticate using the cache even when the LDAP server goes down.
It is necessary to set up the LDAP server in advance.
Device Authentication and LDAP Server
Authentication (Local DB and LDAP)
is is the authentication that checks the user information registered both in the printer and in the LDAP server
synchronized with the printer. When checking for user information, the first search is performed on user
information registered to the printer, and then it searches the LDAP server if the relevant information is not found.
User information can be registered for up to 1,000 users. e vacant portion is used as a cache for the LDAP server,
and the user information of the LDAP server is registered to the printer temporarily. If the LDAP server goes
down, this cache can be used to authenticate users.
It is necessary to register the user information to the printer and set up the LDAP server in advance.
7
Setup & Administration Guide
System Requirements
System Requirements
Printer
HDD (Optional)
To use Epson Print Admin Serverless, you need to install an optional hard disk.
See the User's Guide for details on how to install the optional hard disk.
Firmware
❏ AL-M8250DN
Firmware version : RA19LB (November 19, 2021) or later
❏ AL-M8150DN
Firmware version : RB19LB (November 19, 2021) or later
Web Browser for Web Config
❏ Internet Explorer 9 or later
❏ Microsoſt Edge
❏ Google Chrome (latest edition)
❏ Mozilla Firefox (latest edition)
❏ Safari: Ver.6 or later
8
Setup & Administration Guide
System Requirements
Client Computer
Operation System
❏ Windows :
❏ Windows 10
❏ Windows 8.1
❏ Windows 8
❏ Windows 7
❏ Windows Vista
❏ Windows XP
❏ Windows XP Professional x64 Edition
❏ Windows Server 2019
❏ Windows Server 2016
❏ Windows Server 2012 R2
❏ Windows Server 2012
❏ Windows Server 2008 R2
❏ Windows Server 2008
❏ Windows Server 2003 R2
❏ Windows Server 2003
❏ Mac OS :
Mac OS X v10.7.0 or later
Printer Driver
❏ Windows: Standard driver (version 3.01 or later)
❏ Mac OS: Standard driver (version 10.93 or later)
9
Setup & Administration Guide
Setting Overview
Setting Overview
You can choose the setup method depending on the number of printers you install or your network environment.
Using Software for Setting
Explain the soſtware to set up.
Web Config
Web Config is a built-in web page of the printer for configuring the printer's settings. Since it operates by directly
accessing the printer through the network, it is suitable for setup one by one.
Accessing Web Config
Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Config via
HTTPS, a warning message will appear in the browser since a self-signed certificate, stored in the printer, is used
but there is no problem.
❏ Accessing via HTTPS
❏ Accessing via HTTP
10
Setup & Administration Guide
Setting Overview
Examples
❏ IPv4:
❏ IPv6:
Note:
If the printer name is registered with the DNS server, you can use the printer name instead of the printer’s IP address.
Epson Device Admin
Epson Device Admin is multifunctional application soſtware that manages the device on the network.
e following functions are available, so it is useful when you install and manage the multiple printers.
❏ Apply the unified settings to multiple printers over the segment .
❏ Make a detailed report, such as for the job history or usage history.
You can download Epson Device Admin from Epson support website. For more information, see the
documentation or help of Epson Device Admin.
e Epson Device Admin top screen is composed of the following panes.
e display changes depending on the item selected from the side bar task menu on the top screen.
No.
Pane
Explanation
1
Title bar
Click the
to open the Help to view explanations of each item in Epson Device Admin.
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Setup & Administration Guide
Setting Overview
No.
2
Pane
Explanation
Side bar task menu
Ribbon menu
Side bar content
Display view
Changes the feature being used. The screen switches depending on the item selected.
Displays the menu for the feature selected on the side bar task menu.
Displays the hierarchy for the feature selected on the side bar task menu.
3
4
5
Displays information and setting content depending on the feature selected in the side
bar task menu or the side bar content.
6
7
Detailed device
information
Displays details on the device selected from the Device List when you select Devices on
the side bar task menu.
Status bar
Displays status information on the Device List when you select Devices on the side bar
task menu.
Required Settings for the Authentication Method
Depending on the authentication method you use, the required settings differ. Set up the printer by referring
below.
Settings
Local DB
LDAP
Local DB and LDAP
Registering the license key
✓
✓
✓
*
*
*
Connecting and setting the authentication
device
✓
✓
✓
User authentication setting
Print job setting
✓
✓
✓
-
✓
✓
✓
✓
-
✓
✓
✓
✓
✓
Access control setting
LDAP server setting
Registration for user information
✓
*
: When Card or User ID and Password or Card or ID Number is selected as the authentication method.
Flow to Set Up Printers Individually
Explains the procedure to set up Epson Print Admin Serverless on an individual printer. When you use Web
Config, you can set up the printer only by using a web browser.
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Setup & Administration Guide
Setting Overview
cImportant:
Before starting the setup, check that the time setting for the printer is correct.
If the time setting is incorrect, the error message "License is expired" is displayed, which may lead to failure to set up
Epson Print Admin Serverless. Also, in order to use a security function such as SSL/ TLS communication or IPsec,
the correct time must be set. You can set the time as follows.
❏ Web Config: Device Management tab > Date and Time > Date and Time.
❏ Printer's control panel: Settings > General Settings > Basic Settings > Date/Time Settings
Procedure
Operations
Details
1
Connecting the
Connecting the authentication device
to the printer and checking the
operation
Connect the authentication device to the
printer.
authentication device*1
Date/Time setting
2
3
Setting the date and time
Set the correct date and time in the
printer.
Registering the license
key*2
Entering the license key
Activate Epson Print Admin Serverless to
the printer by using Web Config.
4
Setting Epson Print Admin
Serverless
Setting for authenticated printing
Set authentication method and how to
authenticate user.
Setting the print job
Set up for saving or deleting the print job.
Register the user information.
Registering the user information
Set the following depending on the
authentication method.
❏ Set the LDAP server synchronizing
setting.
❏ Import from the files.
Setting for arbitrary function
Set arbitrary function settings as
necessary, such as authentication device
settings depending on the authentication
method being used and how to
authenticate the user you selected.
5
Setting the client
computer
Installing the printer driver, setting
the user ID to the printer driver
On the printer driver that is installed on
the client computer, set the user ID to
authenticate the users.
*1 : Set when you use an authentication device to authenticate users.
*2 : It may have been set by the dealer.
Related Information
13
Setup & Administration Guide
Setting Overview
Flow to Set Up Printers in Bulk
Explains the procedure to set up Epson Print Admin Serverless on multiple printers. When you use the
configuration template for Epson Device Admin, you can set up the printers efficiently.
cImportant:
Before starting the setup, check that the time setting for the printer is correct.
If the time setting is incorrect, the collected time of the log or report will also be incorrect, so it will be difficult to
trace unauthorized use or information leaks. Also, in order to use a security function such as SSL/ TLS
communication or IPsec, the correct time must be set. You can set the time as follows.
❏ Web Config: Device Management tab > Date and Time > Date and Time.
❏ Printer's control panel: Settings > General Settings > Basic Settings > Date/Time Settings
Procedure
Operations
Details
1
Connecting the
Connecting the authentication device
to the printer and checking the
operation
Connect the authentication device to the
printer.
authentication device*1
Date/Time setting
2
3
Setting the date and time
Set the correct date and time in the
printer.
Registering the license
key*2
Creating the configuration template
Importing the license key
Activate Epson Print Admin Serverless to
the multiple printers by using
configuration template.
Applying the configuration template
4
Setting Epson Print Admin
Serverless
Editing or creating the configuration
template
Edit or create the configuration template.
Setting for authenticated printing
Set authentication method and how to
authenticate user.
Setting the print job
Set up for saving or deleting the print job.
Setting for arbitrary function
Set arbitrary function settings as
necessary, such as authentication device
settings depending on the authentication
method being used and how to
authenticate the user you selected.
Registering the user information
Register the user information.
Set the following depending on the
authentication method.
❏ Set the LDAP server synchronizing
setting.
❏ Import from the files or LDAP server.
Applying the configuration template
Apply the configuration template to each
printer.
5
Setting the client
computer
Installing the printer driver, setting
the user ID to the printer driver
On the printer driver that is installed on
the client computer, set the user ID to
authenticate the users.
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Setup & Administration Guide
Setting Overview
*1 : Set when you use an authentication device to authenticate users.
*2 : It may have been set by the dealer.
Related Information
Application Configuration Comparison
ese are the items that can be set by each application (can be set = ✓, cannot be set = -).
Product Key or License Key
Item
Web Config
Epson Device Admin
Epson Open Platform Version
Product Key or License Key
✓
✓
✓
✓
Authentication Settings
Item
Authentication Method
How to Authenticate User
Web Config
Epson Device Admin
✓
✓
✓
✓
✓
✓
Allow users to register authentication
cards
The Minimum Digit Number of ID
Number
✓
✓
✓
✓
Caching for LDAP authenticated users
Print Jobs
Item
Web Config
Epson Device Admin
Maximum time limit for unreleased job
(0 to 720 hours)
✓
✓
User name in Epson Device Admin log
✓
✓
✓
✓
Direct Print setting for the printer driv-
er
Delete All Print Jobs
✓
-
User Settings
Item
Web Config
Epson Device Admin
User ID
✓
✓
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Setup & Administration Guide
Setting Overview
Web Config
Item
User name Display
Password
Epson Device Admin
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Authentication Card ID
ID Number
Department
Functional Restriction
Access Control Settings
Item
Web Config
Epson Device Admin
Enables Access Control
✓
✓
✓
✓
Allow printing and scanning without
authentication information from a
computer
Allow registered users to log in to Web
Config
✓
-
Card Reader
Item
Vendor ID
Web Config
Epson Device Admin
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Product ID
Operational parameter
Card Reader
Authentication Card ID save format
Set card ID range
Text Start Position
Number of Characters
LDAP Server > Search Settings
Item
Web Config
Epson Device Admin
Search Base (Distinguished Name)
User ID Attribute
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
User name Display Attribute
Department Attribute
ID Number Attribute
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Setup & Administration Guide
Setting Overview
Web Config
Item
Epson Device Admin
Epson Device Admin
Authentication Card ID Attribute
✓
✓
Reports
Item
Web Config
Usage Per User
-
-
✓
✓
Usage Per Department*1
Job History
-
✓
*1 : If you print a job without storing it in the printer, a report for Usage Per Department is not created.
Related Information
17
Setup & Administration Guide
Authentication Device Connection
Authentication Device Connection
Connect and set up the authentication device to use user authentication. is is not necessary if you do not use an
authentication device.
Note:
For an authentication device other than IC card reader, ask your dealer.
Connecting the authentication device
You can connect the authentication device by using a USB cable.
Caution:
!
❏ Use a product with the same model number as the authentication device that was used to confirm the
authentication card for the authentication device connected to the printer. If you use a different authentication
device, you may not be able to logon.
1. Remove the cover of service port (a).
(a)
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Setup & Administration Guide
Authentication Device Connection
2. Connect the USB cable for the authentication device to the printer.
3. When attaching the card reader to the printer, fix it to the upper surface on the right side of the printer with
double-sided tape.
cImportant:
When installing on the main unit, be sure to install it in the position specified in the following figure. Installing
it in the wrong position may damage the device due to heat exhausted by the printer or moving parts.
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Setup & Administration Guide
Authentication Device Connection
Operation Check for Authentication device
e following procedures explain how to check the connection status and authentication card recognition for the
authentication device.
❏ Printer’s control panel
Information is displayed if you select Settings > Authentication Device Status.
❏ Configuration Status Sheet
Status is displayed in Hardware Configuration > Hardware > Card Reader Status.
See the manual provided with the printer how to print a Configuration Status Sheet.
Available Reading Method for Authentication
Information
You can set the following reading method for the authentication device.
You can set it to the printer using Web Config or Epson Device Admin.
e settings are required in the following cases.
❏ Read the particular area of the authentication card, such as employee number and personal ID.
❏ Use the authentication card information except for UID (authentication card information such as serial
number.)
You can generate the operational parameter by using a tool. Ask your dealer for details.
Note:
Using authentication cards from different manufacturers:
When using UID for card information (card ID information such as the serial number), you can use a mix of different types
of authentication cards. is cannot be mixed when using other card information.
Authentication Device Setting Items
Item
Explanation
Vendor ID
Set the vendor ID of the authentication device that limits use
from 0000 to FFFF by using 4 alphanumeric characters.
If you do not want to limit it, set to 0000.
Product ID
Set the product ID of the authentication device that limits use
from 0000 to FFFF by using 4 alphanumeric characters.
If you do not want to limit it, set to 0000.
Operational parameter
Set the operation parameter of the authentication device
between 0 and 8192 characters.
A~Z, a~z, 0~9, +, /, =,space, and line feed are available.
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Setup & Administration Guide
Authentication Device Connection
Explanation
Item
Epson Print
Admin
Serverless
Card Reader
Select the conversion format for authentication device.
Authentication Card ID save format
Select the conversion format for authentication information of an
ID card.
Set card ID range
Text Start Position
Enable specification of the reading position.
Specify the text start position and the number of characters. You
can specify between 1 and 4096.
Number of Characters
Specify the number of characters of reading ID information.
You can specify between 1 and 4096.
Authentication Device, Card ID Save Format Setting Items
Format
Format 1 (Default)
Format 2
Description
Outputs the binary value as a hexadecimal.
Outputs the value obtained by rearranging the Upper Lower byte binary value as a
hexadecimal number.
Format 3
Outputs the value obtained by rearranging the Upper Lower bit by bit conversion as a
hexadecimal number.
Format 4
Format 5
Outputs a binary value as a decimal number.
Outputs the value obtained by rearranging the Upper Lower byte binary value as a
decimal number.
Format 6
Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a
decimal number.
Format 7
Format 8
Outputs the binary value as a hexadecimal ASCII string.
Outputs the value obtained by rearranging the Upper Lower byte of the binary value as
a hexadecimal ASCII string.
Format 9
Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a
hexadecimal ASCII string.
Format 10
Format 11
Outputs the binary value as a decimal ASCII string.
Outputs the value obtained by rearranging the Upper Lower byte of the binary value as
a decimal ASCII string.
Format 12
Format 13
Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a
decimal ASCII string.
Outputs a binary value as an ASCII string.
Related Information
21
Setup & Administration Guide
Information Registration and System Configuration
Information Registration and System
Configuration
Set the necessary items to install Epson Print Admin Serverless.
When you set the printer individually, use Web Config. When you set multiple printers in bulk, use Epson Device
Admin.
Related Information
About License Key Acquisition
You need a license key to use Epson Print Admin Serverless.
To find out how to acquire the license key or for more details, ask your dealer.
Registration for the License Key
Activate Epson Print Admin Serverless by registering the license key to the printer.
Note:
e license key may be registered to the printer by dealer. In this case, skip this step and go to the settings for Epson Print
Admin Serverless.
Registering the License Key by Using Web Config
Use Web Config when you want to register the license key to the printer individually.
1. Use one of the following methods to connect the printer to the setup computer.
❏ Connect by wired or wireless LAN
If you want to connect using a wired connection or wireless LAN, connect to the network in the same
segment as the setup computer.
❏ Connect directly using a LAN cable
2. Turn on the printer.
3. On a setup computer, open your web browser, and then open the printer's Web Config by entering "https://
<epsondevice-IP>".
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Setup & Administration Guide
Information Registration and System Configuration
You can check the IP address from the printer's control panel.
See the manual for your printer for details.
Note:
When you access the administrator login page in SSL communication (https), the message "ere is a problem with this
website's security certificate" may be displayed.
is happens when the browser attempts an SSL encrypted communication when the Web site is using a self-signed
certificate. Click "Continue browsing of this site (not recommended)". To avoid displaying this warning, use a certificate
issued by a trusted certification authority.
4. Select Epson Open Platform tab > Product Key or License Key.
5. Enter the license key to Product Key or License Key.
6. Click Next.
7. Click OK.
Aſter a moment, click Refresh the menu and reload the page for Web Config.
If the license information is displayed, Epson Print Admin Serverless is activated.
Registering the License Key by Using Epson Device
Admin
When you use a configuration template for Epson Device Admin, you can apply the license keys given in the CSV
file to multiple printers.
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Setup & Administration Guide
Information Registration and System Configuration
1. Create a new configuration template.
2. Read the license key on the configuration template.
3. Apply it to the target printers.
Creating the Configuration Template
Create the configuration template newly.
1. Start Epson Device Admin.
2. Select Configuration on the side bar task menu.
3. Select New on the ribbon menu.
4. Set each item.
Item
Explanation
Configuration Template Name
Name of the configuration template.
Enter up to 1,024 characters in Unicode (UTF-8).
24
Setup & Administration Guide
Information Registration and System Configuration
Item
Explanation
Author
Information on the creator of the template.
Enter up to 1,024 characters in Unicode (UTF-8).
Comment
Enter arbitrary information.
Enter up to 1,024 characters in Unicode (UTF-8).
5. Select the items you want to set on the leſt.
Note:
Click the menu items on the leſt to switch to each screen. e set value is retained if you switch the screen, but not if you
cancel the screen. When you have finished all the settings, click Save.
Importing the License Key
1. Select Epson Open Platform Settings > Product key / License key from the configuration template.
2. Select the Product key / License key List.
If the Epson Open Platform Version is selected, deselect it.
3. Click Import.
4. Select the CSV file for the license key and click Open.
e file is read and the contents are displayed.
Note:
❏ When you select the printer on the list and click Delete, you can delete the license key from the list.
❏ When you click Import again, you can add the other CSV files.
5. Click Save.
6. Click OK.
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Setup & Administration Guide
Information Registration and System Configuration
7. Click OK on the completion screen.
Setting values are saved to the configuration template and then the screen is closed.
Note:
To open the configuration template again, select the saved template from the Configuration Template Name, and then
click Edit on the ribbon menu.
Applying the Configuration Template
Apply the saved configuration template to the printer. e items selected on the template are applied. If the target
printer does not have an applicable function, it is not applied.
cImportant:
If the administrator password has been set to the printer, make the password setting first.
1. Display the device list, and select Options > Password manager.
2. Select Enable automatic password management and then click Password manager.
3. Select the target printer, and then click Edit.
4. Set the password, and then click OK .
1. Select Configuration on the side bar task menu.
2. Select the configuration template you want to apply from Configuration Template Name.
26
Setup & Administration Guide
Information Registration and System Configuration
3. Click Apply on the ribbon menu.
e device selection screen is displayed.
4. Select the target to apply the configuration template.
Note:
❏ When you select Devices and groups containing devices from the pull-down menu, each device is displayed.
❏ Groups are displayed when you select Groups. Select Include child group(s) to automatically select child groups
within the selected group.
5. Move the devices or groups that you want to apply the template to Selected Device/Group by using [>], [>>],
[<], [<<].
Use [>] to move the selected device or group, and use [>>] to move all devices or groups. To make multiple
selections, press Ctrl or Shiſt and click your mouse.
6. Click Apply.
A confirmation screen for the configuration template to be applied is displayed.
7. Click OK.
8. Click Details and check the information.
27
Setup & Administration Guide
Information Registration and System Configuration
When
is displayed on the items you applied, the application was completed successfully.
9. Click OK.
Note:
If you import the license key(s), check that the license was applied to the printer correctly by acquiring the device
information.
Related Information
Set the Printer Individually Using Web Config
Explains the procedure when you set up Epson Print Admin Serverless to the printer individually.
Make the necessary settings for Epson Print Admin Serverless depending on the authentication method you use.
For details, see the related information.
28
Setup & Administration Guide
Information Registration and System Configuration
Related Information
Using Epson Print Admin Serverless Setting List
When registering the license key, the Epson Print Admin Serverless Setting List is displayed on the Epson Open
Platform tab. Follow this list to make settings for Epson Print Admin Serverless.
1. Access Web Config and then select the Epson Open Platform tab > Epson Print Admin Serverless Setting
List.
Setting items are displayed according to the authentication settings you selected in the Epson Open Platform
tab >Authentication Settings > Authentication Method.
2. Click the link for the items you want to set.
3. Set each item.
4. Click Epson Print Admin Serverless Setting List.
Return to the Epson Print Admin Serverless Setting List.
Making User Authentication Settings (Web Config)
Set the authentication method and how to authenticate user.
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Setup & Administration Guide
Information Registration and System Configuration
1. Select Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Authentication
Settings.
Or access Epson Open Platform tab > Authentication Settings.
2. Set each item.
3. Click OK.
Authentication Setting Items
Item
Explanation
Authentication
Method
Select the authentication method.
❏ Local DB
Authenticate using the user information registered to the printer. It is necessary to register the
user information to the printer.
❏ LDAP
Authenticate using the user information of the LDAP server synchronized with the printer. It is
necessary to set up the LDAP server.
❏ Local DB and LDAP
Authenticate using the user information registered to the printer or the LDAP server
synchronized with the printer. It is necessary to register the user information to the printer and
set up the LDAP server.
How to Authenticate
User
Select how to authenticate a user.
❏ Card or User ID and Password
Use an ID card to authenticate users. You can also use a user ID and password to authenticate.
❏ User ID and Password
Use a user ID and password to authenticate users.
You cannot use an ID card to authenticate when you select this function.
❏ User ID
Use only a user ID to authenticate users. You do not need to set a password.
❏ Card or ID Number
Use an ID card to authenticate users. You can also use an ID Number.
❏ ID Number
Use only an ID Number to authenticate users.
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Item
Explanation
Allow users to register
authentication cards
Enable it if you allow users to register the authentication card to the system.
If you select LDAP for Authentication Method, you cannot set it.
The Minimum Digit
Select the minimum number of digits for ID number.
Number of ID Number
Caching for LDAP
authenticated users
When using LDAP server authentication, you can set whether or not to use caching for user
information.
cImportant:
Notes when using LDAP server authentication:
When using an additional network interface board, the LDAP server can only be used with either the standard
network interface or the additional network interface. Specify a network interface that can connect to the LDAP
server used for LDAP server authentication.
Settings > General Settings > Network Settings > LDAP Server
Related Information
Making Print Job Settings (Web Config)
Make settings related to the print job sent from the client computer.
1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Print Jobs.
Or access Epson Open Platform tab > Print Jobs.
2. Set each item.
3. Click OK.
Related Information
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Print Jobs Setting Items
Item
Explanation
Maximum time limit for
unreleased job (0 to 720 hours)
Set the time period to automatically delete all print jobs. When you set “0”, the print jobs
will not be deleted automatically.
User name in Epson Device
Admin log
You can select the name to be recorded in [Print: user name] in the job history report
output by Epson Device Admin.
❏ Login Name:
Records the user name logged in to Epson Print Admin Serverless.
❏ Computer Name:
Records the computer name that sent the print job to Epson Print Admin Serverless.
Direct Print setting for the
printer driver
Allows printing without storing print jobs when printing from a computer. When this is
selected, the user can print directly without logging in to the printer if the print job's
authentication information matches the authentication information for the device or the
LDAP server.
In the printer driver, the user sets whether or not to store print jobs.
Registration for the User Information (Web Config)
Register the user information that is used to user authentication.
When you select LDAP for Authentication Method, you do not need to register the users. In that case, User
Settings is not displayed on the list.
When you select Local DB and LDAP for Authentication Method, make the LDAP server setting together.
Registering the User Information Individually
Enter the user information one by one.
1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings.
Or access Epson Open Platform tab > User Settings.
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2. Click Add.
3. Set each item.
4. Click Apply.
5. Click Close.
User Information Setting Items
Item
Explanation
User ID
Enter the user ID to use authentication between 1 and 83 bytes in Unicode.
Since the User ID is not case sensitive, you can login using upper or lower case
letters.
User name Display
Enter the user name displayed on the printer's control panel within 32 characters
in Unicode. You can leave this blank.
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Item
Explanation
Password
Enter the password to use authentication within 32 characters in ASCII. The
password is case sensitive.
Leave this blank if you select How to Authenticate User for User ID.
Authentication Card ID
ID Number
Set the reading result of ID card. When you permit the Allow users to register
authentication cards for Authentication Settings, the result registered by users
is reflected.
Enter within 116 characters in ASCII. You can leave this blank.
It is displayed when Epson Open Platform or Authentication Settings is
selected on How to Authenticate User tab > Card or ID Number > ID Number.
Enter the number between 4 and 8 digits depending on the digits set on Epson
Open Platform tab > Authentication Settings > The Minimum Digit Number
of ID Number.
Auto Generate
It is displayed when Epson Open Platform or Authentication Settings is
selected on How to Authenticate User tab > Card or ID Number > ID Number.
Click to generate the ID number automatically that the digit is same as the The
Minimum Digit Number of ID Number you set.
Department
Restrictions
Enter the department name arbitrary to distinguish the users.
You can leave this blank.
You can restrict functions for each user. Select the functions you want to allow in
Select the check box to enable or disable each function.
Registering the User Information in Bulk by Using CSV File
You can register users in bulk using a CSV file.
1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings.
Or access Epson Open Platform tab > User Settings.
2. Click Import.
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3. Click Browse... to select the file to import, and then click Open.
4. Click Import.
5. Aſter checking the displayed information, click OK.
Related Information
Creating the CSV File
Create the CSV file to import the user information.
You can easily create the CSV file by using the user information registered individually. We recommend registering
the user information individually in advance.
1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings.
Or access the Epson Open Platform tab > User Settings.
2. Click Export.
3. Select the file format for File Format.
Select it by referring below.
Item
Explanation
CSV UTF-16 (Tab delimited)
Select when you edit the file using Microsoft Excel.
Each parameter is enclosed by "[ ]"(brackets). Enter the parameters in "[ ]".
When you update the file, we recommend overwriting the file. If you newly
save the file, select Unicode text(*.txt) for the file format.
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Item
Explanation
CSV UTF-8 (Comma delimited)
CSV UTF-8 (Semicolon delimited)
Select when you edit the file using a text editor or macro without Microsoft
Excel.
4. Click Export.
5. Select the location to save the file, and then click Save.
e file is saved.
6. Edit the CSV file you saved in a spreadsheet application such as Microsoſt Excel or in a text editor, and then
save the information.
cImportant:
When editing the file, do not change the encoding and header information.
CSV File Setting Items
Item
Settings and Explanation
UserID
Enter the user ID to use authentication between 1 and 83 bytes in Unicode.
UserName
Enter the user name displayed on the printer's control panel within 32 characters in
Unicode. You can leave this blank.
Password
Enter the password to use authentication within 32 characters in ASCII. When
importing, this is set as the password instead of [EncPassword].
Leave this blank if you select User ID for How to Authenticate User.
When exporting, this is always blank.
AuthenticationCardID
Set the reading result of ID card. When you permit the Allow users to register
authentication cards for Authentication Settings, the result registered by users is
reflected.
Enter within 116 characters in ASCII. You can leave this blank.
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Item
Settings and Explanation
IDNumber
It is displayed when Card or ID Number or ID Number is selected on Epson Open
Platform tab > Authentication Settings > How to Authenticate User.
Enter the number between 4 and 8 digits depending on the digits set on Epson Open
Platform tab > Authentication Settings > The Minimum Digit Number of ID
Number.
An ID Number cannot be duplicated. If it is duplicated, you will be alerted to the error
when importing the file. When left blank, it is automatically assigned a number.
Department
EncPassword
Enter the department name arbitrary to distinguish the users.
Enter within 40 characters in Unicode (UTF-8). You can leave this blank.
When exporting, the parameter set for [Password] is encrypted using BASE64 and then
output.
When importing and entering a new password in [Password], this is ignored.
If [Password] is blank, this value is used and the password remains as it was before
exporting.
ComPrint
Settings to enable or disable the print from the computer function. Enable: 1, Disable:
0
Related Information
Synchronization with the LDAP Server (Web Config)
Make the LDAP server settings for the printer using Web Config.
Set it when you select LDAP or Local DB and LDAP for Authentication Method.
For details of setting items, see the same item for Epson Device Admin in this manual.
Related Information
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Information Registration and System Configuration
Making the LDAP Server Setting (Web Config)
1. Select the Epson Print Admin Serverless Setting List > LDAP Server > Basic (Primary Server).
Or access Network tab > LDAP Server > Basic (Primary Server).
2. Set each item.
See the related information for details of each item.
3. Click OK.
4. When you select Kerberos Authentication for Authentication Method, make Kerberos settings from
Network tab > Kerberos Settings, and then click OK.
You can register up to 10 Kerberos settings. If you do not select it, go to the next step.
5. Set the secondary server for LDAP server as necessary on Basic (Secondary Server), and then click OK.
e setting items are same as the primary server settings.
6. Click OK.
Related Information
Checking the LDAP Server Connection
Performs the connection test to the LDAP server by using the parameter set on LDAP Server > Search Settings.
1. Select the Epson Print Admin Serverless Setting List > LDAP Server > Connection Test (Primary Server).
Or access Network tab > LDAP Server > Connection Test (Primary Server).
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2. Click Start.
e result is displayed.
3. Click OK.
Making the Search Attribute Setting
Set the search attribute of the user to register to Epson Print Admin Serverless from the LDAP server.
1. Select the Epson Print Admin Serverless Setting List > LDAP Server > Search Settings (Epson Print Admin
Serverless).
Or access Network tab > LDAP Server > Search Settings (Epson Print Admin Serverless).
2. Set each item.
3. Click OK.
Related Information
Options Functions Setting (Web Config)
Set when you use functions other than authentication printing.
Access Control Settings
Set the functions that are available to the user.
Making Available Function Settings (Web Config)
Set the functions that are available to the registered user when logging in to Epson Print Admin Serverless.
Note:
When you use device authentication in Epson Print Admin Serverless, you can also set access restrictions for each user in
User Settings for Web Config. See related information for details on the setting items.
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1. Select the Epson Print Admin Serverless Setting List > Access Control Settings > User Settings.
Or access Product Security tab > Access Control Settings > User Settings.
2. Click Edit next to 1.
3. Enable the functions that you want to permit to use in Select the check box to enable or disable each
function..
4. Click Apply.
Related Information
Allow printer to be used from drivers and software
Set permissions such as printing without using authentication information and logging in to Web Config for
registered users.
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Allow print jobs without authentication information (Web Config)
1. Select Access Control Settings > Basic from Epson Print Admin Serverless Setting List.
Or access the Product Security tab > Access Control Settings > Basic.
2. Select Allow printing and scanning without authentication information from a computer.
3. Click OK.
Allow registered users to log in to Web Config (Web Config)
1. Select Access Control Settings > Basic from Epson Print Admin Serverless Setting List.
Or access the Product Security tab > Access Control Settings > Basic.
2. Select Allow registered users to log in to Web Config.
3. Click OK.
Making Authentication Device Settings (Web Config)
Set the reading format for authentication information received from an ID card.
1. Select the Epson Print Admin Serverless Setting List > Card Reader.
Or access Device Management tab > Card Reader.
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2. Set the reading information of the authentication device and ID card.
See the related information for the details of each item.
3. Click Next.
e setting confirmation screen is displayed.
4. Click OK.
Related Information
Batch Setting Using Epson Device Admin
(Configuration Template)
When using Epson Device Admin, you can set Epson Print Admin Serverless settings to multiple printers in bulk.
For details, see the manual or help for Epson Device Admin.
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Make the necessary settings for the Epson Print Admin Serverless depending on the authentication method you
use. For details, see the related information.
Related Information
Operation Flow of Epson Device Admin
Make the Epson Print Admin Serverless settings by using the configuration template for Epson Device Admin.
Apply the setting value to the printer by following the flow below.
1. Create the configuration template.
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2. On the setting item screen, enter or select the value, and enable the item that you want to apply.
e following is an example.
3. Save the configuration template.
4. Select the printer you want to apply the setting value, and apply the configuration template.
For the basic operation of the configuration template, see the related information.
Related Information
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Making User Authentication Settings (Configuration Template)
Set the authentication method and how to authenticate user.
1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Authentication Settings
from the configuration template.
2. Set each item.
See the related information for the items.
Related Information
Making Authentication Device Settings (Configuration Template)
Set the reading format for authentication information received from an ID card.
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1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Card Reader from the
configuration template.
2. Set the reading information of the authentication device and ID card.
See the related information for the items.
Related Information
Making Print Job Settings (Configuration Template)
Make settings related to the print job sent from the client computer.
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1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > Print Jobs from the
configuration template.
2. Set each item.
See the related information for the items.
Related Information
Synchronizing with the LDAP Server (Configuration Template)
Set the LDAP server setting used by the authentication method for LDAP or Local DB and LDAP, and search the
attribute setting used to identify the user information.
It can be used as a redundant system of the LDAP server.
Note:
e LDAP server settings that are set here are shared with the settings for Network > LDAP Server > Server Settings
(Primary Server) and Server Settings (Secondary Server) used by Contacts. When you change one value, it is reflected in
the other.
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1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > LDAP Server from the
configuration template.
2. Set each item.
See the related information for the items.
Related Information
LDAP Server Setting Items
Click Settings for Server Settings (Primary Server).
When you select Kerberos Authentication for Authentication Method, make Kerberos settings from Network >
Security > Kerberos Settings.
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Item
Settings and Explanation
Use LDAP Server
LDAP Server Address
Select when you use LDAP server.
Enter the address of the LDAP server. Enter between 1 and 1024 characters of
either IPv4, IPv6, or FQDN format. For the FQDN format, you can use alphanumeric
characters in ASCII (0x20-0x7E) and "-" except for the beginning and end of the
address.
Port Number
Enter the LDAP server port number between 1 and 65535.
Secure Connection
Certificate Validation
Specify the authentication method when the printer accesses the LDAP server.
When this is enabled, the certificate of the LDAP sever is validated. We
recommend this is set to Enabled.
To set up, the CA Certificate needs to be imported to the printer.
Set the length of time for searching before timeout occurs between 0 and 99999.
Select one of the methods.
Search Timeout
Authentication Method
If you select Kerberos Authentication, select Kerberos Settings to make
Kerberos settings.
To perform Kerberos Authentication, the following environment is required.
❏ The printer and the DNS server can communicate.
❏ The time of the printer, KDC server, and the server that is required for
authentication (LDAP server, SMTP server, File server) are synchronized.
❏ When the service server is assigned as the IP address, the FQDN of the service
server is registered on the DNS server reverse lookup zone.
Kerberos Realm to be Used
If you select Kerberos Authentication for Authentication Method, select the
Kerberos realm that you want to use.
Administrator DN / User Name
Enter the user name for the LDAP server in 1024 characters or less in Unicode
(UTF-8). You cannot use control characters, such as 0x00-0x1F and 0X7F. This
setting is not used when Anonymous Authentication is selected as the
Authentication Method. If you do not specify this, leave it blank.
Password
Enter the password for the LDAP server authentication in 1024 characters or less
in Unicode (UTF-8). You cannot use control characters, such as 0x00- 0x1F and
0X7F. This setting is not used when Anonymous Authentication is selected as
the Authentication Method. If you do not specify this, leave it blank.
Related Information
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Kerberos Setting Items
Select Network > Security > Kerberos Settings.
Item
Settings and Explanation
Realm (Domain)
Enter the realm of the Kerberos authentication in 1024 characters or less in ASCII.
If you do not register this, leave it blank.
KDC Address
Enter the address of the Kerberos authentication server. Enter 1024 characters or
less in either IPv4, IPv6 or FQDN format. If you do not register this, leave it blank.
Port Number (Kerberos)
Enter the Kerberos server port number between 1 and 65535.
Search Setting Items
Set the search attribute of the users to synchronize with the LDAP server authentication.
Search Setting
Item
Settings and Explanation
Search Base (Distinguished Name)
Specify the start position for searching the user information when you search it
from the LDAP server. Enter between 0 and 128 characters in Unicode (UTF-8). If
you do not search for arbitrary attribute, leave this blank.
Example for the local server directory: dc=server,dc=local
User ID Attribute
Specify the attribute name to display when searching for the user ID. Enter
between 1 and 255 characters in ASCII. The first character should be a-z or A-Z.
Example: cn, uid
User name Display Attribute
Specify the attribute name to display as the user name. Enter between 0 and 255
characters in ASCII. The first character should be a-z or A-Z. You can leave this
blank.
Example: cn, name
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Item
Settings and Explanation
Authentication Card ID Attribute
Specify the attribute name to display as the authentication card ID. Enter between
0 and 255 characters in ASCII. The first character should be a-z or A-Z. You can
leave this blank.
Example: cn, sn
ID Number Attribute
Department Attribute
Specify the attribute name to display when searching for the ID number. Enter
between 1 and 255 characters in ASCII. The first character should be a-z or A-Z.
Example: cn, id
Specify the attribute name to display as the department name. Enter between 0
and 255 characters in ASCII. The first character should be a-z or A-Z. You can leave
this blank.
Example: ou, ou-cl
Related Information
Registration for the User Information (Configuraiton Template)
Register the user information that is used to user authentication.
When you select LDAP for Authentication Method, you do not need to register the users.
Import for the User Information (Configuration Template)
You can import user information to the printer in bulk by using the LDAP server or CSV/ENE file.
Search the user information from the LDAP server for Epson Print Admin Serverless, and then import it to the
printer.
You can import user information up to the number of users that have not already been assigned in Contacts.
Note:
ENE file is the binary file provided by Epson that encrypts and saves the Contacts or user information. It can be exported
from Epson Device Admin and a password can be set. It is useful when you want to import the user information from the
backup file.
Importing from CSV / ENE File
1. Select Epson Open Platform Settings > Epson Print Admin Serverless Settings > User Settings.
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2. Click Import.
3. Select CSV or ENE File for Import Source.
4. Click Browse.
e file selection screen is displayed.
5. Select the file to import, and then click Open.
6. Select how to import the file.
❏ Overwrite and Add: If there is the same user ID, overwrite it, otherwise add it.
❏ Replace All: Replace the all user information to the new one.
7. Click Import.
e confirmation screen is displayed.
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8. Click OK.
e validation result is displayed.
Note:
❏ When the user information exceeds the available number, an instruction to delete user information is displayed.
Delete the user information that is exceeded before importing.
❏ When you click Delete Unnecessary Users, the user deletion screen is displayed. Select the user information and
click Delete. You can delete the user information before importing.
9. Click Import.
e user information is imported to the configuration template.
Related Information
Importing from the LDAP Server
1. Select Epson Open Platform Settings >Epson Print Admin Serverless Settings > User Settings.
2. Click Import.
3. Select LDAP for Import Source.
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4. Click Settings.
LDAP server setting is displayed.
Note:
is LDAP server setting is the setting to import the user information from the LDAP server to the printer. e
imported user information is used to authenticate users by the printer itself.
On the other hand, when you select LDAP or Local DB and LDAP for the authentication method, communicate with
the LDAP server to authenticate users.
5. Set each item.
When importing user information from an LDAP server, you can make the following settings in addition to
the items in the LDAP settings.
See related information for other items.
Items
LDAP Server Type
Search Filter
Explanation
Select the type of LDAP server.
LDAP Server Settings
Search Settings
Configure the search strings for the LDAP search filter. You can
also edit the filters by selecting Custom.
6. Perform the connection test as necessary by clicking Connection Test.
Display the 10 user information got from the LDAP server.
7. Click OK.
8. Select how to import the file.
❏ Overwrite and Add: If there is the same user ID, overwrite it, otherwise add it.
❏ Replace All: Replace the all user information to the new one.
9. Click Import.
e confirmation screen is displayed.
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10. Click OK.
e validation result is displayed.
Note:
When you click Delete Unnecessary Users, the user deletion screen is displayed. Select the user information and click
Delete. You can delete the user information before importing.
11. Click Import.
e user information is imported to the configuration template.
Related Information
Other Functions Setting (Configuration Template)
Set the other functions as necessary.
Making Access Limitation Settings (Configuration Template)
Set the functions that are available to the registered user when logging in to Epson Print Admin Serverless.
Note:
When you use device authentication in Epson Print Admin Serverless, you can also set access restrictions for each user in
User Settings for Web Config. See related information for details on the setting items.
1. Select Administrator Settings > Access Limitation from the configuration template.
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2. Select 01, and then click Edit.
3. Select Allowed for the functions that you want to permit to use.
4. Click OK.
Related Information
Allow printer to be used from drivers and software
Set permissions to allow users to print forms and so on from the computer.
Allow print jobs without authentication information (Configuration Template)
1. Select Administrator Settings > Access Limitation from the configuration template.
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2. Select Enables Access Control and Allow printing and scanning without authentication information from
a computer in Access Limitation Settings.
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Client Computer Setting
Client Computer Setting
Installation for the Printer Driver
Install the standard printer driver for your printer on the client computer. If it has already been installed, update it
to the latest one.
Printer Driver Setting
To print as Epson Print Admin Serverless, it is necessary to send the user information to the printer together with
the print job.
Register or set the user information to each client computer. When you set it, log in to the client computer using
the administrator account.
For the settings or instructions on how to use it, see Epson Print Admin Serverless How to Use > Printing from the
Computer.
User Settings for Windows Printer Driver
For Windows, set the user ID for the printer driver. ere are three settings for the user information settings,
which are explained below.
❏ Set permanently
When you use authenticated printing from this computer, always use the user ID set in User ID. You do not
need to set the user ID again when printing.
Select this setting when using the same user ID as the login name or when using a fixed user ID.
❏ Set manually by each user
On the More Options tab in the printer driver, select Settings under Job Type, and then set the user ID in the
User ID Setting window. Once you have set the user ID, you do not need to set it again unless you change the
user ID that you want to use. To change the user ID, change the user ID in the User ID Setting window.
❏ Prompt user at each print job
e User ID Setting window is displayed before printing, and then users can enter the user ID.
is setting is useful when multiple users use a computer with a single user account.
Print Methods
When printing from a computer, specify whether or not to print without storing print jobs. is function is
available when it has been allowed in the print job settings.
❏ Secure Print
Sent print jobs are stored on the printer. Log in to the printer using an authentication card and so on, and then
print the job.
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❏ Direct Print
Sent print jobs are printed directly. Print jobs are not stored on the printer.
Related Information
User Settings for Mac OS Printer Driver
For Mac OS, set the user ID for the printer driver when printing. You can skip entering your user ID by saving the
information to your keychain.
cImportant:
For Mac OS, you cannot authenticate the printer's IP connection. Connect the printer using Bonjour or IPP
protocol.
Related Information
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Client Computer Setting
Connect the printer by using Bonjour
1. Open System Preferences > Printer and Scanner.
2. Click +.
3. Make sure you select Default, and then select the printer you want to use from Name.
4. Select the printer you want to use from Driver, and then click Add.
Connect the printer by using IPP protcol
1. Open System Preferences > Printer and Scanner.
2. Click +.
3. Select IP.
4. Enter the printer's host name or IP address in Address.
5. Select IPP (Internet Printing Protocol) in Protocol.
6. Select the printer you want to use from Driver, and then click Add.
Connection Format for Authentication Information
When printing jobs from the printer driver, authentication information is required for USB connections and
network connections. Print jobs without authentication information are discarded.
You can disable USB connections in the following way. In this situation, the print job is discarded.
❏ Web Config:
SetPC connection via USB in Product Security > External Interface to Disable.
❏ Epson Device Admin (Configuration Templates):
Set USB Device Interface in Common > External Interface to Do Not Use.
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Operation and Management
Setting an Administrator Password and Administrator
Lock
You can use an administrator password and administrator lock to protect against the printer's user changing the
system settings.
On Web Config and Epson Device Admin, when you set an administrator password, the printer is locked with an
administrator lock. On the printer's control panel, set an administrator password, and then enable the
administrator lock.
See the manual for details on the settings.
User Reports Using Epson Device Admin
You can create an Epson Print Admin Serverless report for each group and each user by using Epson Device
Admin. You can create the report by specifying a period or setting a regular schedule. Create device groups before
creating reports.
ese settings are displayed when you enable the Epson Print Admin Serverless Settings menu.
cImportant:
When you have set an administrator password for the printer, set the same password by selecting Options >
Password manager.
You cannot acquire job histories from the printer if the password is not set.
Related Information
Creating User Reports
1. Select Reports on the side bar task menu.
2. Select User Defined Report > Scheduled Reports from the tree view.
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3. Click New on the ribbon menu.
e report creation Wizard is displayed.
4. Select the condition when acquiring report data from the following items.
Usage Per User / Usage Per Department / Job History
5. Select the conditions used to create a report by specifying the period or setting a schedule.
Create report by specifying a period: Clear the Create a Schedule check box.
Create report by setting the schedule: Select the Create a Schedule check box.
6. Click Next.
7. Select the target device group.
Target groups are listed in the box on the right. To change these, move groups by using >, >>, <, and <<.
You can move selected groups by using >, <, and all groups by using >>, <<.
Select Include child group(s) to automatically select child groups within the selected group.
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Note:
If you print a job without storing it in the printer, a report for Usage Per Department is not created.
8. Click Next.
9. Specify the report range.
See the following to make the settings.
Item
Explanation
Date Range
Specify the report range from the date the report was created or by specifying a date
on the calendar. Specify by using a combination of any number over 1 and a day/
week/month/year.
10. Click Next.
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11. Specify email destinations.
See the following to make the settings.
Item
Explanation
Type
To
Specify whether or not to send a notification email.
Enter the address to which the alerts are sent.
When entering multiple addresses, separate the addresses with semi-colons (;).
You can enter up to 32,767 bytes including [;]. Enter all addresses in the [TO] field.
You cannot use the [CC] or [BCC] fields.
Subject
The subject of the alert notification email. You can enter up to 256 characters.
File format
Sets the file format. You can select from PDF, HTML, or CSV.
You can select only CSV when Job History is selected in step 4.
12. Click Next.
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13. Specify a report name.
Enter up to 1024 characters in Unicode.
14. Click Next.
15. Specify a schedule.
Note:
❏ If you clear the Create a Schedule check box in step 5, this screen is not displayed.
❏ Set the Start date and time for the Creation Schedule aſter the data collection time. If this is set to before the data
collection time, the report is created before starting data collection on the last day in the report range.
See the following to make the settings.
Item
Explanation
Start date and time
Set the day to start the schedule. The units are intervals of one minute.
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Item
Explanation
End date
Set the day to end the schedule.
Select None if you do not want to specify an end day.
Report Creation Cycle
Specify the interval for creating reports.
16. Click Next.
17. Click OK.
e report or schedule is created. e created report is saved as an archive report.
Report Output Items
e following items are output in the report.
Usage Per User
Date/Job ID/Operation/User ID/Department/Result/Result details/Job Name/Print: User Name/Print: Paper Size/
Print: 2-Sided/Print: Color/Print: Pages/Scan: Destination type/Scan: Destination/Scan: Paper Size/Scan: 2-Sided/
Scan: Color/Scan: Pages/Copy: Paper Size/Copy: 2-Sided/Copy: Color/Copy: Pages/Fax receiving: Paper Size/Fax
receiving: 2-Sided/Fax receiving: Color/Fax receiving: Pages/Devices: Model/Devices: IP Address/Devices: Serial
Number/Devices: Department/Devices: Location/Devices: Remark/Devices: Note
Usage Per Department
Department/Subtotal pages/PrintColor1-Sided/PrintColor2-Sided/PrintBlack and White1-Sided/PrintBlack and
White2-Sided/CopyColor1-SidedCopyColor2-Sided/CopyBlack and White1-Sided/CopyBlack and White2-
Sided/Fax transmission/Scan/Fax receiving
Note:
If you print a job without storing it in the printer, a report for Usage Per Department is not created.
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Job History
User ID/Department/Subtotal pages/PrintColor1-Sided/PrintColor2-Sided/PrintBlack and White1-Sided/
PrintBlack and White2-Sided/CopyColor1-Sided/CopyColor2-Sided/CopyBlack and White1-Sided/CopyBlack
and White2-Sided/Fax transmission/Scan/Fax receiving
Managing Printers by Using Epson Device Admin
You can manage the printers by using Epson Device Admin.
Displaying Epson Print Admin Serverless Settings menu
Display the settings menu related to Epson Print Admin Serverless. ey are set not to be displayed by default.
cImportant:
When the administrator password is set to the printer, configure the password in advance.
1. Display the device list, and then select Options > Password manager.
2. Select Enable automatic password management, and then click Password manager.
3. Select the printer that you set the password to, and then click Edit.
4. Set the password, and then click OK.
1. Start Epson Device Admin.
2. Click Options on the ribbon menu, and then select Epson Print Admin Serverless Settings.
3. Set each item.
4. Click OK.
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Epson Print Admin Serverless Settings
Item
Explanation
Manage the Epson Print Admin
Serverless compatible devices
Select to enable settings for Epson Print Admin Serverless and perform the
following operations and settings.
❏ Collect job history data for Epson Print Admin Serverless compatible printers
❏ Create Epson Print Admin Serverless related reports
❏ Display the Edit Device Users button on the ribbon menu
Collect Time
Select to set the collection time for the job history data of the Epson Print Admin
Serverless compatible printers.
Hide job name
Select to hide the print job names recorded in the job history. Select when you
do not want to display the print job names.
Retain Period of Job History
You can set the period to save the job history on Epson Device Admin up to five
years. The expired job history is deleted.
User Maintenance
You can maintain the user information registered on the printer.
Editing Individually
1. Select the printer whose user information you want to edit from the device list.
2. Select Configuration - Edit Device Users from the ribbon menu.
e user list is displayed.
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3. Select the user you want to edit.
Note:
You can search the user list by selecting the item you want to find from Find, entering the keyword, and clicking
Execute.
Click Clear to clear the value you entered.
4. Click Edit.
e user information is displayed.
5. Edit each item, and then click OK.
6. Click Transmit.
e send confirmation screen is displayed.
7. Click OK on the send confirmation screen.
8. Click OK on the completion screen.
Editing in Bulk
1. Select the printer whose user information you want to edit from the device list.
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2. Select Configuration > Edit Device Users from the ribbon menu.
e user list is displayed.
3. Click Export.
e screen to select an export method is displayed.
4. Select an export method for the user information.
Select CSV File UTF-16 (*.csv) when editing the CSV file using Microsoſt Excel. See the next section for more
information on the file format.
5. Click Export.
6. Select the location where you want to save the file, and then click Save.
e file is saved.
7. Edit and save this CSV file in a spreadsheet application such as Microsoſt Excel or in a text editor.
cImportant:
Do not change the encoding or header information of the file. You may not be able to import the file.
8. Click Import.
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9. Select CSV or ENE File on Import Source.
10. Click Browse.
e file selection screen is displayed.
11. Select the file you want to import, and then click Open.
12. Select an import method.
❏ Overwrite and Add : If there is the same user ID, overwrite it. Otherwise add it.
❏ Replace All : Replace all the user information with the new one.
13. Click OK.
e confirmation screen is displayed.
14. Click OK.
Verification of the imported file starts, and the result is displayed.
Note:
Click Valid Users to open the user information deletion screen. You can delete the user information before importing by
selecting it and clicking Delete.
15. Click Import.
Export Format
Item
CSV File UTF-16 (*.csv)
CSV File UTF-8 (*.csv)
Explanation
Export to a tab-delimited CSV file encoded in Unicode (UTF-16).
Export to a comma-delimited or semicolon-delimited CSV file encoded in
Unicode (UTF-8). The delimiter can be set in CSV data delimiter by selecting
Options > Formats.
Binary file (*.ene)
Export to an ENE file. You can set the password to it for import. You cannot edit
the ENE file since it is an encrypted binary file.
Checking the Printer Information from Web Config
You can check the printer information by using Web Config.
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Email Notifications and Snapshots
You can check the status of the remote printer by using email notifications and panel snapshots.
About Email Notifications
is is the notification function that, when events such as printing stop and printer error occur, send the email to
the specified address.
You can register up to five destinations and set the notification settings for each destination.
To use this function, you need to set up the mail server before setting up notifications.
See the manual for details on the settings.
Checking the Panel Display of the Remote Printer
You can check the panel display of the remote printer by using Web Config.
1. Run Web Config of the printer that you want to check.
When you receive the email notification, you can run Web Config from the URL on the email.
2. Select Status tab > Panel Snapshot.
e current panel of the printer is displayed on Web Config.
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To update, click Refresh.
Related Information
Deleting the Print Jobs
You can delete the print jobs stored in the printer.
1. Access Web Config, and then select the Epson Open Platform tab > Epson Print Admin Serverless > Print
Jobs.
2. Click Delete.
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Related Information
Backing Up the Settings
You can back up the settings on Web Config and the configuration templates on Epson Device Admin.
cImportant:
❏ You cannot back up the license key. We recommend writing it down it in a text file or as a note.
When you replace the printer, you cannot use the same license key. In this case, ask your dealer.
❏ To back up Epson Print Admin Serverless settings, make sure that the license key is set before exporting.
Settings in Web Config
You can export the setting value set from Web Config to the file. You can use it for backing up the contacts, setting
values, replacing the printer, etc. e exported file cannot be edited because it is exported as a binary file.
Export the settings
Export the setting for the printer.
1. Access Web Config, and then select the Device Management tab > Export and Import Setting Value >
Export.
2. Select the settings that you want to export.
Select the settings you want to export. If you select the parent category, subcategories are also selected.
However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so
on) cannot be selected.
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3. Enter a password to encrypt the exported file.
You need the password to import the file. Do not enter any characters if you do not want to encrypt the file.
4. Click Export.
cImportant:
If you want to export the printer’s network settings such as the device name and IPv6 address, select Enable to
select the individual settings of device and select more items. Only use the selected values for the replacement
printer.
Related Information
Import the settings
Import the exported Web Config file to the printer.
cImportant:
❏ e exported Web Config file does not contain the license key. If Epson Print Admin Serverless is disabled, select
the Epson Open Platform tab > Product Key or License Key, and then enter the license key before importing to
enable Epson Print Admin Serverless.
❏ When importing values that include individual information such as a printer name or IP address, make sure the
same IP address does not exist on the same network. If the IP address overlaps, the printer does not reflect the
value.
1. Access Web Config, and then select the Epson Open Platform tab > Product Key or License Key, and then
enter the license key in Product Key or License Key.
2. Select the Device Management tab > Export and Import Setting Value > Import.
3. Select the exported file, and then enter the encrypted password.
4. Click Next.
5. Select the settings that you want to import, and then click Next.
6. Click OK.
e settings are applied to the printer.
Related Information
Configuration Templates in Epson Device Admin
You can save and restore configuration templates to a file.
See the Epson Device Admin manuals for information about backing up your device list, printer info, etc..
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Backing Up Configuration Templates
1. Select Configuration on the side bar task menu.
2. Select a configuration template to backup from the template list.
You cannot select preset configuration templates.
Note:
To make multiple selections, press Ctrl or Shiſt and click your mouse.
3. Click Backup on the ribbon menu.
4. Select the destination to save the file and enter a file name.
5. Click Save.
TSE format template files are saved together in a Zip file.
Importing Configuration Templates
Unzip the Zip file containing configuration templates and retrieve the configuration template files (TSE format).
1. Select Configuration on the side bar task menu.
2. Click Import on the ribbon menu.
e file import screen is displayed.
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3. Select the configuration template file (TSE format) to be imported.
4. Click Open.
e configuration template is imported and the results are displayed.
5. Click OK.
Disabling Epson Print Admin Serverless
Disable the Epson Print Admin Serverless setting.
cImportant:
When you re-enable Epson Print Admin Serverless aſter disabling, the setting values are restored to their defaults.
We recommend that you back up the settings before disabling."
Related Information
Disabling from Web Config
You can disable the Epson Print Admin Serverless license by using Web Config.
1. Access Web Config, and then select the Epson Open Platform tab > Product Key or License Key.
2. Delete the product key in Product Key or License Key.
3. Click Next.
e settings are displayed.
4. Click OK.
e settings are transmitted to the printer and the communication is interrupted. Aſter a moment, reload the
page for Web Config.
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5. Select the Epson Open Platform tab > Product Key or License Key.
When License Information (Epson Print Admin Serverless) is displayed under the Epson Open Platform
Settings hierarchy, Epson Print Admin Serverless is activated.
Note:
❏ All print jobs stored in the printer are deleted. User information and logs are retained even if Epson Print Admin
Serverless is disabled. ey can be deleted when the printer settings are restored to their defaults.
❏ For Windows, set the following on the printer driver.
Select Control Panel > Devices and Printers, right-click the printer icon, and then select Printer properties.
Select the Optional Settings tab.
Click Get in Acquire from Printer on Printer Information.
Confirm that Epson Print Admin Serverless is changed to Disable.
Related Information
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Solving Problems
Solving Problems
Cannot Read the Authentication Card
Check the following.
❏ Check if the authentication device is connected to the printer correctly.
Make sure you connect the authentication device to the service port of the printer.
❏ Check that the authentication device and the authentication card are certified.
Contact your dealer for information on supported authentication devices and cards.
Cannot Open Web Config
Check the following.
❏ Check that the IP address entered for the printer is correct.
You can check the IP address from the control panel, by running a network diagnosis, and from the status sheet.
See the manual supplied with the printer for more details.
❏ Perform network diagnosis to check that the printer is connected to the network.
See the manual supplied with the printer for more details.
Cannot Activate Epson Print Admin Serverless
Make sure you entered the correct license key in Web Config or Epson Device Admin.
The Message that Indicates the License Key Has
Expired Is Displayed
When the message that indicates the license key has expired is displayed during the validity period, check that the
printer's date and time settings are correct.
Ask your dealer for the validity period of the license.
Epson Device Admin Report Has No Content
When there is no content in the report for Usage Per User, Usage Per Department, and Job History in Epson
Device Admin, check the following.
❏ When you set the administrator password to the printer
Check that you set the password by selecting Options > Password manager.
You cannot collect job histories from the printer if the password is not set.
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Solving Problems
❏ When you changed the administrator password using the printer
Check that you changed the set password by selecting Options > Password manager.
❏ Check that the Epson Print Admin Serverless license key was recognized in Epson Device Admin.
Check the license status by the following method.
1. Run Epson Device Admin, and then select a target printer on the device list.
2. Check the text displayed in License Type of Epson Print Admin Serverless on the detailed device
information pane.
If license key is not recognized despite that you set it, acquire device information by clicking All Devices or
Selected Devices on ribbon menu.
❏ If you print a job without storing it in the printer, a report for Usage Per Department is not created.
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Appendix
Appendix
Functions that Enhance Printer Security
Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental
conditions that have been built with the customer's environment information. See the manual for details on the
settings.
Name
Feature type
What to set
What to prevent
SSL/TLS
communications
The communication content
is encrypted with SSL/TLS
communications when
accessing to the Epson server
on the Internet from the
printer, such as
communicating to the
computer via web browser,
using Epson Connect, and
updating firmware.
Obtain a CA-signed
certificate, and then import it
to the printer.
Clearing an identification of
the printer by the CA-signed
certification prevents
impersonation and
unauthorized access. In
addition, communication
contents of SSL/TLS are
protected, and it prevents the
leakage of contents for
printing data and setup
information.
Control of protocol
IPsec/IP filtering
Controls the protocols and
services to be used for
communication between
printers and computers, and
it enables and disables
features.
A protocol or service that is
applied to features allowed or
prohibited separately.
Reducing security risks that
may occur through
unintended use by
preventing users from using
unnecessary functions.
You can set to allow severing
and cutting off of data that is
from a certain client or is a
particular type. Since IPsec
protects the data by IP packet
unit (encryption and
Create a basic policy and
individual policy to set the
client or type of data that can
access the printer.
Protect unauthorized access,
and tampering and
interception of
communication data to the
printer.
authentication), you can
safely communicate
unsecured protocol.
IEEE802.1X
Allows only a user who is
authenticated to Wi-Fi and
Ethernet to connect. Allows
only a permitted user to use
the printer.
Authentication setting to the
RADIUS server
(authentication sever).
Protect unauthorized access
and use to the printer.
Note:
WSD printing is enabled by default. We recommend disabling WSD printing when performing authenticated printing.
You can disable WSD by managing the protocols. See the manual for details on the settings.
User Information Recorded in the Printer
e user information recorded in the printer and the method to delete it are as follows.
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Appendix
Information
Deleting method
Storage
Data storage:
Epson Print Admin Serverless
User Settings
Printer's control panel > General Settings > System
Administration > Restore Default Settings > All settings
Flash memory
Web Config > Epson Open Platform tab > Epson Print
Admin Serverless > User Settings > Delete All or Delete
❏ User ID
❏ User name Display
❏ Password
Web Config > Epson Open Platform tab > Product Key or
License Key
❏ Authentication Card ID
❏ Department
Enter the product key for Epson Open Platform.
Epson Print Admin Serverless
Logs
Printer's control panel > General Settings > System
Administration > Restore Default Settings > All settings
Data storage:
❏ Flash memory
❏ Hard disk
Epson Print Admin Serverless
Stored print jobs
Printer's control panel > General Settings > System
Administration > Restore Default Settings > All settings
Data storage:
Hard disk
Printer's control panel > General Settings > System
Administration > HDD Erase Settings > Erase All
Memory
Printer's control panel > General Settings > System
Administration > Security Settings > Delete All Internal
Memory Jobs
Web Config > Epson Open Platform tab > Epson Print
Admin Serverless > Print Jobs > Delete All Print Jobs or
Delete All
Trademarks
❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
®
trademark of Seiko Epson Corporation.
❏ Chrome, Chrome OS, and Android are trademarks of Google Inc.
❏ Microsoſt , Windows , Windows Server , and Windows Vista are registered trademarks of Microsoſt
®
®
®
®
Corporation.
❏ Apple, macOS, OS X, Bonjour, and Safari are trademarks of Apple Inc., registered in the U.S. and other
countries.
❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
© 2021 Seiko Epson Corporation.
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