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		 INSTRUCTION BOOKLET   
					COOKER HOOD   
					ZHC 916X   
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				IMPORTANT SAFETY INFORMATION   
					These warnings are provided in the interests of your safety. Ensure that you understand them all before   
					installing or using this appliance. Your safety is of paramount importance. If you are unsure about any of   
					the meanings of these warnings contact the Customer Care Department.   
					Installation   
					Any installation work must be undertaken by a   
					qualified electrician or a competent person.   
					Child Safety   
					• 
					• 
					• 
					This appliance is designed to be operated by adults.   
					Children should not be allowed to tamper with the   
					controls or play with the appliance.   
					This hood must be installed in accordance with the   
					installation instructions and all measurements must   
					be adhered to.   
					During Use   
					• 
					If the cooker hood is installed for use above a gas   
					appliance then the provision for ventilation must be   
					in accordance with the Gas Safety Codes of Practice   
					BS.6172, BS.5440 and BS.6891 (Natural Gas) and   
					BS.5482 (LP Gas) 1994, the Gas Safety (Installation   
					& Use) Regulations, the Building Regulations issued   
					by the Department of the Environment, the Building   
					standards (Scotland) (Consolidated) Regulations   
					issued by the Scottish Development Department.   
					• 
					• 
					This product is for domestic use only.   
					Never leave frying pans unattended during use as   
					over-heated fats and oils might catch fire.   
					• 
					• 
					Never do flambé cooking under this cooker hood.   
					Do not leave naked flames under the hood.   
					• 
					The fan motor of this cooker hood incorporates a cut-   
					out device which will operate if the cooker hood is   
					installed below the minimum height recommended   
					under section ‘Clearance Height’, or if the motor   
					becomes overheated. If the cut-out device is   
					activated, switch off the fan motor and allow the   
					cooker hood to cool. The cut-out device will reset   
					itself when the fan motor has cooled significantly.   
					Maintenance and Service   
					• 
					• 
					This appliance can be a hazard if the synthetic paper   
					and charcoal filters are not replaced as   
					recommended.   
					Under no circumstances should you attempt to repair   
					the appliance yourself. Repairs carried out by   
					inexperienced persons may cause injury or more   
					serious malfunction. Refer to your local Zanussi   
					Service Force Centre.Always insist on genuine spare   
					parts.   
					• 
					• 
					• 
					It is dangerous to alter the specifications or modify   
					this product in any way.   
					When installed between adjoining wall cabinets the   
					wall cabinets must not overhang the hob.   
					If the room where the hood is to be used contains a   
					fuel burning appliance such as a central heating boiler   
					then its flue must be of the room sealed or balanced   
					flue type.   
					• 
					• 
					If other types of flue or appliances are fitted ensure   
					that there is an adequate supply of air to the room.   
					The ducting system for this appliance must not be   
					connected to any existing ventilation system which   
					is being used for any other purpose.   
					• 
					Do not install above a cooker with a high level grill.   
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					3 
				YOUR APPLIANCE   
					OPERATING INSTRUCTIONS   
					This cooker hood is designed to extract unpleasant   
					odours from the kitchen, it will not extract steam.   
					To obtain the best performance it is advisable to switch   
					on the hood a few minutes before you start cooking and   
					leave it running for approximately 15 minutes after   
					finishing.   
					Cooker Hood Controls   
					V1. Push to engage the low speed, for use with one   
					burner or simmering.   
					V2. Push to engage the medium speed, for normal   
					cooking up to four pans.   
					V3. Push to engage the high speed, for use when   
					frying or cooking foods with strong odours.   
					L.   
					Push to switch on the worktop illumination lamps.   
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					4 
				OPERATING INSTRUCTIONS   
					This cooker hood can be used to recirculate or extract   
					contaminated air.   
					Recirculation   
					The cooker hood is supplied specified for use in the   
					recirculation mode with the charcoal filter fitted.   
					The contaminated air is cleaned by passing through the   
					filters and then back into the kitchen.   
					The activated charcoal filter absorbs odours arising from   
					cooking. In use it will slowly become saturated in grease   
					and less effective. The filter normally requires changing   
					after at least every three months or more frequently if   
					the hood is used for more than three hours per day.   
					Extraction   
					The contamined air enters the cooker hood passing   
					through the grease filter and out through the ducting into   
					the atmosphere.   
					When used in the extraction mode the charcoal filter is   
					not required and must be removed.   
					Never do flambé cooking under this   
					cooker hood.   
					Take extra care when frying and never   
					leave frying pans unattended during   
					use, as over-heated fats and oils can   
					catch fire.   
					R 
					W 
					Do not leave naked flames under the   
					cooker hood.   
					Ensure the hood is switched on   
					before using the hob.   
					Ensure heating areas on your hob are   
					covered with pots and pans when using   
					the hob and cooker hood   
					W 
					R 
					simultaneously.   
					Ensure not to damage the charcoal filter   
					when cleaning or replacing as the activated   
					charcoal inside is saturated with grease,   
					which will stain if it comes into contact   
					with clothing or furnishings.   
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					5 
				MAINTENANCE AND CLEANING   
					Before carrying out any maintenance or   
					cleaning isolate the cooker hood from the   
					mains supply.   
					The cooker hood must be kept clean, a build   
					up of grease or fat can be a fire hazard.   
					External Cleaning   
					The metal casing, grille and chimney should be cleaned   
					at least once a month to keep it looking like new. Wipe   
					over the hood with a soft cloth wrung out in mild   
					soapy water and than dry thoroughly.   
					Never use scouring pads or abrasive cleaners as they   
					may scratch or damage the surfaces.   
					Always wear protective gloves when cleaning   
					the hood.   
					Never use scouring pads or abrasive cleaners.   
					Never use excessive amounts of water when   
					cleaning particularly around the control panel.   
					Metal Grease Filter   
					The metal grease filter should be cleaned at least every   
					month. The filter may be washed by hand using mild   
					soapy water, or can be machine washed in a   
					dishwasher.   
					To Remove the Grease Filter   
					Remove the metal grease filter cassette by pushing   
					inwardly on the two steel handles; replace, making sure   
					the handle has sprung back into position and is   
					completely visible.   
					Charcoal Filter   
					The charcoal filter cannot be cleaned, it should be   
					replaced approximately every three months or more often   
					if the hood is used for more than three hours per day.   
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					6 
				MAINTENANCE AND CLEANING   
					To Remove the Charcoal Filter   
					Push inwardly on the two retaining clips to disengage   
					the security fixing and remove.   
					This appliance can be a fire hazard if the   
					grease and charcoal filters are not   
					cleaned and replaced as recommended.   
					S07_3   
					Worktop Lighting   
					The lamps should be replaced with a 220-240V 20W   
					halogen spot lamp.   
					To Remove the Lamps   
					Unscrew the two screws to release the metal surround.   
					Remove a lamp from the holder by pulling the lamp   
					downwards.   
					When fitting the new lamp ensure the two pins are   
					correctly inserted into the slots in the lamp holder.   
					Charcoal filters, grease filters and lamps can be   
					obtained from your local Service Force Centre.   
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					7 
				SOMETHING NOT WORKING   
					If, having followed these instructions carefully, your cooker hood fails to work properly please carry out   
					the following checks.   
					Symptom   
					Solution   
					The cooker hood will not start   
					• 
					• 
					Check the hood is connected to the electricity supply.   
					Check that the fan speed control is set to 1, 2 or 3.   
					The cooker hood is not working effectively   
					• 
					• 
					• 
					The fan speed is set high enough for the task.   
					The grease filter is clean.   
					The kitchen is adequately vented to allow the entry   
					of fresh air.   
					• 
					• 
					If set up for recirculation, check that the charcoal   
					filter is still effective.   
					If set up for extraction, check that the ducting and   
					outlets are not blocked.   
					The cooker hood has switched off during   
					operation   
					• 
					• 
					The safety cut-out device has been tripped.   
					Turn off the hob and then wait for the device to reset.   
					If after all these checks, the problem persists,   
					contact your local Service Force Centre,   
					quoting the model and serial number.   
					In-guarantee customers should ensure   
					that the above checks have been made as   
					the engineer will make a charge if the fault   
					is not a mechanical or electrical   
					breakdown.   
					Please note that it will be necessary to   
					provide proof of purchase for any   
					in-guarantee service calls.   
					SERVICE AND SPARE PARTS   
					If you require an engineer or wish to purchase spare   
					parts contact your local Service Force Centre by   
					telephoning:   
					For general assistance with your appliance or for   
					information on Zanussi products please contact our   
					Customer Care Department.   
					Customer Care Department,   
					Zanussi   
					08705 929929   
					55-77 High Street   
					Slough   
					Berkshire   
					Your telephone call will be routed to your local   
					Service Force Centre. The addresses are listed at the   
					back of the book.   
					SL1 1DZ   
					Tel: 08705 727 727(*)   
					*calls to this number may be recorded for training   
					purposes.   
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					8 
				PEACE OF MIND FOR TWENTY FOUR MONTHS   
					STANDARD GUARANTEE CONDITIONS   
					We, Zanussi, undertake that if within twenty four months of the date of the purchase this Zanussi built-in appliance   
					or any part there of is proved to be defective by reason only of faulty workmanship or materials, the company will, at   
					our option repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:   
					• 
					• 
					The appliance has been correctly installed and used only on the electrical supply stated on the rating plate.   
					The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s   
					operating and maintenance instructions.   
					• 
					The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not   
					authorised by us.   
					• 
					• 
					All service work under this guarantee must be undertaken by Zanussi Service Force Centre.   
					Any appliance or defective part replaced shall become the property of this company.   
					Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours   
					in which case a premium will be charged.   
					EXCLUSIONS   
					This Guarantee does not cover:   
					Damage or calls resulting from transportation, improper use or neglect, the replacement of any lilght bulbs or removable   
					parts of glass or plastic.   
					• 
					• 
					• 
					Costs incurred for calls to put right appliances improperly installed or calls to appliances outside the United   
					Kingdom.   
					Appliances found to be in use within a commercial environment, plus those which are the subject of rental   
					agreements.   
					Products of Zanussi manufacture which are not marked by Zanussi.   
					This guarantee is in addition to your statutory and legal rights.   
					ZANUSSI EUROPEAN GUARANTEE   
					If you should move to another country within Europe then your guarantee moves with you to your new home subject   
					to the following qualifications:   
					• 
					• 
					The guarantee starts from the date you first purchased your product.   
					The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of   
					use for this brand or range of products.   
					• 
					• 
					• 
					This guarantee relates to you and cannot be transferred to another user.   
					Your new home is within the European Community (EC) or European Free Trade Area.   
					The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal   
					household.   
					Before you move please contact your nearest Customer Care Centre, listed below, to give them details of   
					your new home. They will then ensure that the local Service Organisation is aware of your move and able to   
					look after you and your appliances.   
					France   
					Germany   
					Italy   
					Sweden   
					UK   
					Senlis   
					+33 (0)3 44 62 29 99   
					+49 (0)911 323 2600   
					+39 (0)1678 47053   
					+46 (0)8 738 79 50   
					+44 (0)1753 219 897   
					Nurnberg   
					Pordenone   
					Stockholm   
					Slough   
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					9 
				INSTALLATION INSTRUCTIONS   
					It is dangerous to alter the specifications or attempt to modify this product in any way.   
					Technical Information   
					DIMENSIONS   
					HEIGHT (CANOPY):   
					HEIGHT (CHIMNEY):   
					WIDTH (CANOPY):   
					WIDTH (CHIMNEY):   
					GROSS:   
					73 mm   
					450-850 mm   
					898 mm   
					Ø200-Ø270 mm   
					24.00 kg   
					NET:   
					19,40 kg   
					ELECTRICAL SUPPLY:   
					POWER CONSUMPTION:   
					FAN MOTOR:   
					220-240 V (50 Hz)   
					215 W   
					175 W   
					LAMP:   
					(2x20W) HALOGEN Ø 35 mm GUA   
					40 W   
					SUITABLE FOR INSTALLATION   
					ABOVE:   
					ELECTRIC HOB:   
					GAS HOB:   
					7 KW   
					10 KW   
					SLOT-IN GAS COOKER   
					SLOT-IN ELECTRIC COOKER   
					13.5 KW   
					12.4 KW   
					Note: CE Marking certifies that this appliance complies with the requirements   
					laid down in EEC directive 89:336. (Electromagnetic compatibility) and   
					subsequent modifications and Low Voltage directive 72/23/E.   
					ELECTRICAL CONNECTIONS   
					This appliance must be earthed   
					Electrical Requirements   
					This appliance is fitted with a 3 core mains   
					cable and must be permanently connected to   
					the electricity supply via a double-pole switch   
					having 3mm minimum contact gap on each   
					pole. A Switched Fuse Connection Unit to   
					BS1363 Part 4, fitted with a 3 Amp fuse, is a   
					recommended mains supply connection   
					accessory to ensure compliance with the Safety   
					Requirements applicable to fixed wiring   
					instructions.   
					Any permanent electrical installation must   
					comply with the latest I.E.E. Regulations and   
					local Electricity Board regulations. For your own   
					safety this should be undertaken by a qualified   
					electrician e.g. your local Electricity Board, or a   
					contractor who is on the roll of the National   
					Inspection Council for Electrical Installation   
					Contracting (NICEIC).   
					Electrical Connection   
					Before connecting to the mains supply ensure   
					that the mains voltage corresponds to the   
					voltage on the rating plate inside the cooker   
					hood.   
					This appliance conforms to BS 800: 1988 and   
					EEC Directive No. 78 308 regarding   
					suppression of radio and television   
					interference.   
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					10   
				INSTALLING THE COOKER HOOD   
					Please ensure that when the appliance is installed it   
					is easily accessible to an engineer in the event of a   
					breakdown.   
					All installations must comply with the   
					local authorities requirements for the   
					discharge of exhaust air.   
					Incorrect installation may affect the   
					safety of this cooker hood.   
					Installation Requirements   
					Before installation check the wall to   
					which the cooker hood is to be fitted for   
					electric cables, water pipes or gas.   
					The cooker hood is designed to be fixed to a solid block   
					or brick wall over a cooking area. If not, suitable fixings   
					must be used for other types of walls. The hood can be   
					used in the extraction (ducted to the outside) or   
					recirculation (internal recycling) mode.   
					The Installation work must be undertaken by a qualified   
					and competent person. The manufacturer disclaims any   
					responsibility to damages due to incorrect installation of   
					the cooker hood or if the cooker hood is not installed in   
					compliance with relevant regulations controlling this type   
					of installation.   
					Unpacking   
					Before unpacking the cooker hood position the carton   
					with the arrows pointing upwards as illustrated on the   
					carton.   
					S 
					F 
					G 
					R 
					The ZHC916 is supplied with the following   
					components for installation:   
					1 No. Canopy including controls and worktop illumination (C).   
					1 No. Telescopic chimney stack complete with fan motor (A).   
					1 No. Flange 120mm (F).   
					1 No. Collar 120-125mm (D)   
					1 No. Venting grille (G).   
					1 No. Spigot (R).   
					1 No. Ducting conversion bend (W)   
					1 No. Support Rod (B)   
					W 
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					11   
				INSTALLING THE COOKER HOOD   
					Clearance Heights   
					The cooker hood is designed to be fitted over a cooking   
					appliance at the clearance heights stated, provided the   
					maximum output of the appliance beneath does not   
					exceed the maximums quoted in the Technical   
					Specifications.   
					If the output of the appliance below the cooker hood   
					exceeds the maximum outputs quoted, please refer to   
					the cooker manufacturer’s installation instructions.   
					Hob   
					A clearance height of 650mm (25 1/2 ins) is required   
					when installed above a built-in electric hob, or 700mm   
					(27 1/2 ins) when installed above a built-in gas hob.   
					A: Built-in Electric Hob:   
					B: Built-in Gas hob:   
					C: Slot-in Electric Cooker: 685mm clearance   
					650mm clearance   
					700mm clearance   
					D: Slot-in Gas Cooker:   
					787mm clearance   
					A clearance height of 685mm (27 ins) is required when   
					installed above a slot-in electric oven, or 787mm (30 1/   
					2 ins) when installed above a slot-in gas oven.   
					When installed between adjoining wall cabinets, the wall   
					cabinets must not overhang the hob and the distance   
					beetween the underside of the cabinet and the worktop   
					must be 450mm. If the height of the wall cabinet is less   
					than 450mm a gap of 50mm must be maintained   
					either side of the hob.   
					This cooker hood must not be installed   
					above a cooking appliance with a high   
					level grill.   
					3 
					Selecting the type of installation:   
					The extraction unit at the top of the chimney can be   
					installed in one of three ways.   
					R 
					W 
					1.   
					2.   
					3.   
					Air outlet turned upwards recirculation only (fig.   
					2a).   
					Air outlet turned towards the wall -extraction only   
					(fig. 3).   
					Air outlet turned left or right -extraction only (fig.   
					4a and 4b).   
					4b   
					W 
					R 
					4a   
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					12   
				INSTALLATION INSTRUCTIONS   
					Draw a vertical line on the wall from the centre of the   
					5 
					cooking appliance, using a spirit level and marking pen.   
					This is to ensure the correct level of alignment of the   
					appliance (5).   
					Mark the hole position (1) on the wall 100mm either side   
					of the vertical line ensuring that they are level and that   
					the distance between the lowest point of the hood and   
					the cooking appliance beneath meet the clearance   
					requirements quoted in the paragraph titled ‘Clearance   
					Heights’ (* - Page 12).   
					1 
					1 
					ø 8   
					100 100   
					Using an 8mm masonry bit, drill the holes for the canopy   
					and insert a suitable wall fixing plug ready for the fixing   
					screws.   
					Fix the round eyelet screws provided tightly into the holes   
					(Fig.6).   
					Fitting the hood canopy   
					Remove the metal grease filter and the activated   
					charcoal filter, if there are any (see Maintenance &   
					Cleaning).   
					Fit the support rod B using the two screws K (3.5 x 9.5)   
					provided.   
					Not supplied   
					6 
					Hook the hood canopy C to the eyebolts O fixed in hole   
					(1). Adjust the support rod B so that it pushes against   
					the wall, keeping the canopy horizontal.   
					The support rod must be correctly fixed and adjusted.   
					It must not be removed until the installation has been   
					completed and checked.   
					1 
					Failure to ensure correct fixing could cause the canopy   
					fixing hooks and eyelet bolts to be damaged or distorted.   
					This may compromise the safety of the installation.   
					O 
					8 
					O 
					7 
					O 
					B 
					S07_09   
					O 
					K 
					A08_08   
					A08_10   
					B 
					9 
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					13   
				INSTALLATION INSTRUCTIONS   
					Adjusting Position (10)   
					There are 2 adjustable hooks at the rear of the hood,   
					which can be used to adjust its position as follows:   
					- 
					- 
					- 
					Turn screws L until the position of screws N   
					coincides with the lower access holes.   
					Turn the screws N to adjust the vertical and   
					horizontal position of the hood.   
					Lock the screws L to fasten the hood against the   
					wall.   
					N 
					T 
					L 
					L 
					L 
					N 
					T 
					A08_11   
					WARNING! DO NOT REMOVE THE SUPPORT ROD   
					N 
					10   
					Installation of the Chimney fixing bracket   
					Determine the height that the motor will be fitted and   
					also the air outlet direction.   
					When these positions have been decided fix bracket S   
					(11) to the wall referring to relevant illustration (12)   
					regarding the direction of the air outlet and where to fix   
					the bracket (2).   
					Ensure that the bracket is fixed exactly as shown in   
					FIG. 11   
					2 
					S 
					A08_07   
					Not supplied   
					V 
					L = 44 mm   
					Not supplied   
					11   
					12   
					105   
					105   
					2 
					2 
					2 
					1 
					1 
					1 
					1 
					1 
					1 
					ø 8   
					100 100   
					S07_05   
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					14   
				INSTALLATION INSTRUCTIONS   
					Regardless of which type of installation, any wooden   
					shelves in the area where the hood is to be fitted must   
					first be removed, drilled and later replaced.   
					13   
					14   
					15   
					Drilling the shelves   
					a)   
					Using the template provided, and taking hole B   
					as a point of reference, drill the shelves along the   
					central axis to allow the passage of the chimney.   
					The chimney must be inserted into the shelves   
					before it is fixed to the hood canopy (Fig. 13).   
					When installing the ducting version with the air   
					outlet directed upwards, if the ducting fan unit is   
					positioned below the line of the shelves it will be   
					necessary to drill a suitable hole in the top shelf   
					only, to allow the air ducting pipe to pass through   
					(Fig. 14).   
					b)   
					Direction and position of the ducting fan   
					unit   
					a)   
					The hood is normally supplied with the air outlet   
					directed towards the wall (Fig. 3), if it is to be   
					installed with the air outlet directed to the right or   
					left (Fig. 4a-4b), it will be necessary to change   
					the direction of the ducting fan unit.   
					- 
					- 
					- 
					Unscrew the screws U (Fig. 15).   
					Turn the ducting fan unit 60° to the left or right.   
					Replace the screws.   
					b)   
					The ducting fan unit air outlets must be arranged   
					according to the type of installation to be carried   
					out.   
					U 
					U 
					A08_14   
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					15   
				INSTALLATION INSTRUCTIONS   
					Air outlet directed upwards (Fig. 2a-b):   
					Remove the plastic plug from the upper part of   
					16   
					17   
					18   
					19   
					20   
					- 
					the venting grill and replace it on the rear part (Fig.   
					16).   
					Air outlet directed towards the wall (Fig. 3):   
					- 
					Remove the plastic frame from the air outlet (Fig.   
					17).   
					- 
					Remove the plug from the upper part of the ducting   
					fan unit (Fig. 18), as it is not possible to insert the   
					flange F with the plug in place.   
					- 
					Fit the flange F Ø 120 or 150 mm (Fig. 19), replace   
					the plug.   
					Air outlet directed to the left or right hand side (Fig. 4a-   
					b):   
					- 
					Remove the four screws fastening the plastic fra-   
					me, as shown in Fig. 17.   
					- 
					Fit the ducting spigot R (Fig. 20) and replace the   
					four screws removed as above.   
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					16   
				INSTALLATION INSTRUCTIONS   
					Fixing the chimney   
					21   
					22   
					23   
					a)   
					Loosen the screws M fixing the two parts of the   
					I 
					chimney and pull the inner section I (Fig. 21)   
					almost all the way out. Remove the protective film   
					P.   
					P 
					b)   
					Rest the lower section of the chimney in its housing   
					on the top of the hood canopy. Lower the ducting   
					fan unit until it reaches the wall bracket S and fix   
					it using the screw H provided (Fig. 22).   
					Fit cover D provided on the wall bracket S (Fig.   
					23).   
					M 
					A08_20   
					c)   
					d)   
					Fix the chimney A to the hood canopy C using   
					four screws provided (Fig. 24).   
					Insert the transparent seal Q provided, so as to   
					eliminate any play between the two parts of the   
					chimney (Fig. 25). Lock the screws M.   
					Remove the support rod B.   
					S 
					H 
					S 
					e)   
					Ducting or re-circulation fitting   
					A08_21   
					1.   
					a)   
					b)   
					Ducting fitting:   
					This is possible in all forms of installation.   
					Connect the air outlet to the external ducting   
					system.   
					Remove the activated charcoal filter (if fitted)   
					inside the hood canopy (See Maintenance and   
					Cleaning).   
					D 
					2.   
					Re-circulation fitting:   
					This is only possible with the air outlet directed   
					upwards. Fit the venting grille G onto the air outlet   
					(Fig. 26). The activated charcoal filter should be   
					fitted inside the hood canopy after connection.   
					A08_22   
					E 
					B 
					E 
					E 
					26   
					E 
					24   
					25   
					Q 
					Q 
					A08_24   
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					17   
				INSTALLATION INSTRUCTIONS   
					Electrical connection and working   
					test:   
					1.   
					2.   
					3.   
					Remove the metal cover by unscrewing the four   
					self tapping screws.   
					Connect the ‘Push-Fit’ connectors coming from   
					the fan assembly to the canopy.   
					Position the terminals as illustrated under the   
					cover and replace the cover with the four self   
					tapping screws.   
					S07_24   
					4.   
					5.   
					Once the electrical connection has been   
					completed, check that the worktop lighting, fan   
					motor and the speed selection is working properly.   
					Replace the charcoal filter (if the hood is to be   
					used in the recirculation mode) and the metal   
					grease filter cassette.   
					S07_34   
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					18   
				Service and Spare Parts   
					In the event of your appliance requiring service, or if you wish   
					to purchase spare parts please contact your local Service   
					Force Centre by telephoning:   
					08705 929929   
					Your telephone call will be automatically routed to the Service   
					Force centre covering your post code area.   
					For the address of your local Service Force Centre and further   
					information about Service Force, please visit the website at   
					
					Before calling out an engineer, please ensure you read the   
					details under the heading Something not working.   
					When you contact the Service Force Centre you will need to   
					give the following details:   
					1. Your name, address and post code   
					2. Your telephone number   
					3. Clear and concise details of the fault   
					4. The model and serial number (found on the rating plate)   
					5. The purchase date   
					Please note that a valid purchase receipt or guarantee   
					documentation is required for in-guarantee service calls.   
					For Customer Service in Ireland please contact us at the   
					address below:   
					Zanussi   
					Electrolux Group (Irl) Ltd   
					Long Mile Road   
					Dublin 12   
					Republic of Ireland   
					Tel: + 353 (0)1 4090751   
					Email: [email protected]   
					Customer Care   
					Department   
					For general enquiries concerning your Zanussi appliance or for   
					further information on Zanussi products please contact our   
					Customer Care Department by letter or telephone at the   
					address below or visit our website at www.zanussi.co.uk   
					Customer Care Department   
					Zanussi   
					55-77 High Street   
					Slough   
					Berkshire   
					SL1 1DZ   
					Tel: 08705 727727 ( )   
					* 
					calls to this number may be recorded for training purposes   
					* 
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					19   
				© Electrolux plc 2002   
					4329161_12 - 041207   
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