VIZIO
QUICK START GUIDE
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DO YOU HAVE QUESTIONS?
LET US HELP!
YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT
The VIZIO support team is highly
trained and is based in the
United States.
We can help with:
• New Product Setup
• Connecting Your Devices
• Technical Problems
• And More
Phone: (877) 878-4946 (TOLL-FREE)
Email: techsupport@VIZIO.com
Hours of operation:
Monday - Friday: 5 am TO 9 pm (pST)
Saturday - Sunday: 8 am TO 4 pm (pST)
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We speak English • Se habla Español • Nous parlons Français
PACKAGE CONTENTS
VIZIO
QUICK START GUIDE
Model: E390i-A1
VIZIO LED HDTV with Stand
Remote Control
with Batteries
This Quick Start Guide
Power Cord
6x M4 14mm
Philips Screws
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USING THE REMOTE
APP LAUNCHER
Quickly launch the pictured app.
INPUT
Change the currently-displayed input.
POWER
Turn TV on or off.
A/V CONTROLS
INFO
Control USB media player.
Display the info window.
CLOSED CAPTIONS
MENU
Open the closed caption menu.
Display the on-screen menu.
EXIT
ARROW
Close the on-screen menu.
Navigate the on-screen menu.
OK
GUIDE
Select the highlighted menu option.
Display the info window.
BACK
V BUTTON
Go to the previous on-screen menu.
Open the VIA dock.
VOLUME UP/DOWN
CHANNEL UP/DOWN
Increase or decrease loudness of the audio.
Change the channel.
MUTE
LAST
Turn the audio off or on.
Return to the channel last viewed.
NUMBER PAD
DASH
Manually enter a channel.
Use with number pad to manually
enter a digital sub-channel.
(For example, 18-4 or 18-5.)
WIDE
Switch the display mode.
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INSTALLING THE BASE
1
It is recommended that two people take part in the base installation.
Place the TV screen-down on a clean, flat surface.To prevent scratches or damage to
the screen, place the TV on a soft surface such as a blanket.
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3
2
Align the neck piece with the bottom of the
Align the base with the neck and tighten
TV and slide it into place as shown.
three (3) M4 14mm screws using a
philips screwdriver.
Using a philips screwdriver, tighten three (3)
M4 14mm screws into the holes on the back
of the TV to secure the neck piece.
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FIRST-TIME SETUP
1
2
Remove the battery cover by pressing gently
on the V logo and sliding away from
the remote.
Connect the power cord to the back of the TV.
Insert the included batteries.
Gently slide the battery cover back into place.
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3
4
Back of TV
Coaxial
Cable
Ethernet
Cable
If you have an external antenna or a cable
connection that extends from a wall outlet,
connect it to the TV with an RF/Coaxial cable.
Turn the TV on by pressing the Power button
on the remote.
The Setup App is displayed.
If you have a high-speed internet connection,
connect an Ethernet cable from your modem
or router to the back of the TV as shown.
Use the Arrow buttons on the remote to
highlight Home Mode Setup and press OK.
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VIEWING THE ON-SCREEN USER MANUAL
1
2
3
4
V Button
VIZIO
VIZIO
Help
User Manual
ABC
System Info
Reset TV Settings
Clear Memory (Factory Default)
Guided Setup
Store Demo
Input
Wide
CC
Sleep
Timer
Picture
Audio
Help
Network Settings
Press the V Button on
the Remote Control to
display the
Select HDTV Settings.
Highlight Help and
Select User Manual
and press OK to view
the on-screen User
Manual.
press OK.
V.I.A. Dock.
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LCD HDTV WITH VIZIO INTERNET APPS®
USER MANUAL
USER YOUR REMOTE
Previous Page
PAGE NUMBER
1 OF 53
To skip to page, use
Number Pad,
then press OK.
Next Page
Menu Open TV Menu
Table of Contents
Installing the TV
Controls and Connections
Connecting your Devices
Completing the First-Time Setup
Using the On-Screen Menu
Using the USB Media Player
Using the USB Media Player
Using VIZIO Internet Apps
Troubleshooting & Technical Support
Specifications
Limited Warranty
Legal & Compliance
Press the EXIT button to exit the on-screen User Manual.
Use the Up and Down Arrow buttons to select the chapter you want
to view.
Use the Left and Right Arrow buttons to browse through the pages
in each chapter.
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CONNECTING YOUR DEVICES
Match colored connectors
to colored ports.
BACK OF TV
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Choose ONE connection type for each device.
Commonly-Connected
Devices:
(Cables are not included.)
• DIGITAL
• HD VIDEO (1080P)*
• HD AUDIO
HBDEMISCATBLE
Cable or Satellite Boxes
Blu-ray™ or DVD Players
• ANALOG
• HD VIDEO (1080P)*
• STEREO AUDIO
COMPONENT CABLE
BETTER
Match colored connectors
to colored ports.
• ANALOG
• VIDEO (480I)*
• STEREO AUDIO
AV CABLE
Game Consoles
GOOD
* Maximum Resolution
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GETTING STARTED WITH VIZIO INTERNET APPS
1
2
Highlighted App
V.I.A.
Press this button to
open the V.I.A. Dock.
Be sure your TV is connected to the Internet.
Use an Ethernet cable or connect wirelessly.
The V.I.A. Dock is displayed on the bottom of
the screen.
For the best V.I.A. experience, a high-speed
Internet connection is recommended.
Use the Arrow buttons on the remote to
highlight an app, then press OK to open it.
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Your V.I.A. Dock has many popular apps pre-loaded, but you can add more at any time.
To discover and add new apps to the Dock, open the Yahoo! Connected TV Store App.
3
Highlight Categories and
press OK.
A list of app categories is
displayed. Select a category
and browse through the
available apps.
When you’ve found an app
you want to add to the Dock,
highlight Install App and press
OK.
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VIZIO RECOMMENDS
THE ULTIMATE
ULTRABOOK™
14”THIN+LIGHT
With uncompromising performance, and premium picture and audio quality in a remarkably thin profile,
the VIZIO Thin+Light is the Ultrabook that’s impossible to ignore. Ultra-responsive and ultra-portable, the VIZIO
Thin+Light boots up instantly and goes wherever you do. If good things come in small packages, this must be
the best there is.
This Product Sold Separately
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HELP TOPICS
•
•
The on-screen menu has guided setup. Press MENU, then select HELP >
Guided Setup. Select the type of setup you need and press OK.The Setup
App will begin.
To reset the TV to factory defaults, press MENU > HELP > Reset TV Settings.
Select Yes. Remember that all of your settings will be lost!
How do I return to
the Setup App?
There is a picture,
but there is no
sound.
•
•
•
Press the VOLUME UP button on the remote or on the side of the TV.
Press the MUTE button on the remote to ensure that mute is off.
Press MENU, then select TV Settings > Audio. Be sure TV Speakers is set to ON.
•
•
Be sure your connected devices are turned on.
Press the INPUT button on the remote and select the input to which your
device is connected (HDMI-1, Composite, Component, etc).
The TV displays
“No Signal.”
There are black/
gray bars on the
top/bottom/sides of
the screen.
•
•
Note that some television channels add black bars to the picture.
Set the TV to Wide or Zoom mode. Press MENU, then select Wide. Highlight
Wide or Zoom and press OK.
•
•
Adjust the video settings of your external device
Be sure the power cord is securely connected to the AC socket on the TV and
to a working electrical outlet.
•
•
Press the POWER button on the remote or on the side of the TV.
If the above steps do not work, try plugging the power cord into a different
There is no power.
outlet.
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LEGAL
/
COMPLIANCE
FCC Class B Radio Interference Statement
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules.These
limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses
and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notice
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment.It is the responsibili-
ties of the user to correct such interference.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to
operate this equipment.
Caution
Always use an AC/DC power adapter that is properly grounded. Use the AC cords listed below for each area.
USA: UL
Germany:VDE
Japan: Electric Appliance Control Act
Canada: CSA UK: BASE/BS
Image(s) under license from Shutterstock.com.
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LIMITED WARRANTY
ON PARTS AND LABOR
or any repairs attempted by anyone other than by a VIZIO authorized service
center.Products with unreadable or removed serial numbers,or requiring routine
maintenance are not covered. This one year limited warranty does not cover
Products sold“AS IS”,“FACTORY RECERTIFIED”, or by a non-authorized reseller.
Covers units purchased as new in United States and Puerto Rico Only.
VIZIO provides a warranty to the original purchaser of a new Product against
defects in materials and workmanship for
a
period of one (1) year of
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED
ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN
DURATION TO THE PERIOD OF TIME SET FORTH ABOVE.VIZIO’S TOTAL LIABILITY FOR
ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER
INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS,
WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.VIZIO SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST
REVENUE OR LOST PROFITS,OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE
WITHOUT NOTICE.
non-commercial usage and ninety (90) days of commercial use. If a Product
covered by this warranty is determined to be defective within the warranty period,
VIZIO will either repair or replace the Product at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via e-mail:
[email protected] or via phone at 877 MY VIZIO (877.698.4946) from
5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday
OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of
purchase in the form of a purchase receipt or copy thereof is required to show
that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and Products may be new or recertified at VIZIO’s option
and sole discretion. Replacement parts and Products are warranted for the
remaining portion of the original warranty or for ninety (90) days from warranty
service or replacement, whichever is greater.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
Personal Data
Type of Service
If your VIZIO product is capable of storing personal data and other information,
ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME
IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be
restored to you configured as originally purchased. You will be responsible for
restoring all applicable data and passwords.Recovery and reinstallation of user
data is not covered under this Limited Warranty.In order to protect your personal
information, VIZIO recommends that you always clear all personal information
from the unit before it is serviced, regardless of the servicer.
Defective Products must be sent to a VIZIO service center to obtain warranty
service.VIZIO is not responsible for transportation costs to the service center, but
VIZIO will cover return shipping to the customer.PRE-AUTHORIZATION IS REQUIRED
BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY
SERVICE.
Product returns toVIZIO’s service centers must utilize either the original carton box
and shipping material or packaging that affords an equal degree of protection.
VIZIO Technical Support will provide instructions for packing and shipping the
covered Product to the VIZIO service center.
Zero Bright Pixel Defect Guarantee
This policy covers “zero bright pixel” defects for the duration of the limited
“ONE YEAR WARRANTY” on select new product purchases. To determine if this
guarantee applies to your product, refer to the “DETAILS” tab of the model’s
guarantee on the box.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power
surges,signal issues,damages from shipping,acts of God,any type of customer
misuse, modifications or adjustments, as well as installation and set-up issues
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© 2012 VIZIO INC.ALL RIGHTS RESERVED.
121210CH-NC
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