TOSHIBA Thermal Printer
B-EV4 SERIES
Printer Manual
Document No. EO18-33025
Original
Nov, 2008
(Revised
)
This manual includes the contents of the Product Description, and Maintenance Manual.
PRINTED IN JAPAN
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1. OUTLINE
EO18-33025
1.1 Feature of the B-EV4D/EV4T
1. OUTLINE
1.1 Feature of the B-EV4D/EV4T
1.1.1 Front View
(1) B-EV4D
STATUS Lamp
Media View Window
FEED Button
Media Outlet
Top Cover Release Button
SD Card
Slot Cover
SD Card Slot
STATUS Lamp
(2) B-EV4T
Media View Window
FEED Button
Media Outlet
Top Cover Release Button
SD Card
Slot Cover
SD Card Slot
1-1
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1. OUTLINE
EO18-33025
1.1 Feature of the B-EV4D/EV4T
1.1.2 Rear View
Fanfold paper slot
Ethernet interface
USB Interface
Connector
Power Switch
Parallel Interface
Connector (Centronics)
Power Jack
Serial Interface Connector (RS-232C)
1.1.3 Interior
(1) B-EV4D
Print Head
Top Cover
Media Holder
Feed Gap Sensor
(Receiver)
Media Holder Lock Switch
Cover Open Sensor
Media Guide
Adjustment Dial
Black Mark Sensor
Feed Gap Sensor
(Transmitter)
Media Guide
Platen
1-2
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1. OUTLINE
EO18-33025
1.1 Feature of the B-EV4D/EV4T
(2) B-EV4T
Ribbon Access Cover
Ribbon Rewind Gear
Print Head
Top Cover
Feed Gap Sensor
(Receiver)
Spring Guide Wheel (Take-up side)
Media Holder
Media Holder
Lock Switch
Spring Guide Wheel (Supply side)
Media Guide
Cover Open
Sensor
Platen
Feed Gap Sensor (Transmitter)
Black Mark Sensor
Media Guide
Adjustment Dial
1-3
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1. OUTLINE
EO18-33025
1.2 Indication of the Model Name
1.2 Indication of the Model Name
B - E V 4 D - G S 14 - QM - R
RoHS compliance model
Destination country/Region code
QM: Standard for World Wide
Interface
14: USB, Serial, Parallel and Ethernet
Issue mode
S: Standard
Dot density of the print haed.
G: 8dots/mm (203dpi)
T: 12dots/mm (300dpi)
Print mode
D: Direct thermal print
T: Thermal transfer print
Print width
4: 4inch
1-4
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1. OUTLINE
EO18-33025
1.3 Basic Specifications
1.3 Basic Specifications
Model
B-EV4D
B-EV4T
Construction
Double walled casing & Clam shell design
General
Maintenance
No tool required to repair thermal head and platen
No roll spindle & No paper holder spring
Characteristics
Paper holder
Direct thermal printing
Direct thermal/thermal transfer
printing
Printer
Print method
characteristics
GS model: 203 dpi (8 dots/mm)
Resolution
TS model 300 dpi (12 dots/mm)
GS model: 203 dpi Max. 4.25” (108 mm)
Print width
TS model: 300 dpi Max. 4.17”(106mm)
GS model: 203 dpi, Max. 39” (999 mm)
TS model: 300 dpi, Max. 39” (999 mm)
GS model: 203 dpi, 2, 3, 4, 5”/sec, 2, 3 ips for peel-off
TS model: 300 dpi, 2, 3, 4”/sec, 2 ips for peel-off
8 MB SDRAM
Print length
Print Speed
RAM
Flash ROM
User area
4 MB
832 KB
Optional memory
Media sensors
SD Card
Feed gap sensor
Black mark sensor
Cover open (Reflective)
Ribbon end (Reflective encoder sensor)
I/F (User installable) RS-232C (Max. 115.2Kbps)
Centronics (SPP)
USB 2.0 (Support Full Speed)
LAN 10/100Base
Barcode Linear
(Same as B-SA4
series)
UPC-A, UPC-E, EAN8/13,
UPC-A add on 2&5,
EAN-8/13 add on 2&5,
Code39, Code93,
Code128, EAN128,
NW7, MSI,
Industrial 2 of 5,
ITF, Postnet,
RM4SCC, KIX-code,
Plessey, RSS14
Printer Language
2D Barcode
(Same as B-SV4
series)
TPCL (Refer to External Equipment I/F manual)
Data Matrix, PDF417
Maxicode, QR code
Micro PDF417
1-5
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1. OUTLINE
EO18-33025
(Revision Date: Mar. 27, 2009)
1.3 Basic Specifications
Model
B-EV4D
B-EV4T
Printer
characteristics Fonts
Bitmap: Alpha-numeric 20 types + Kanji 4 types
Outline: 2 types
Writable characters, Optional TTF
LED
Key
One LED w/ 3 colors (w/ silk screen print of “STATUS”)
Feed key (w/ silk screen print of “ FEED”)
Switch
Power S/W
Media
Label width
1” (25.4 mm) to 4.41” (112 mm)
characteristics
203 dpi: 0.6” (15 mm) to 39” (999 mm)
300 dpi: 0.6” (15mm) to 39” (999 mm)
Label length
Label length (Strip
mode)
Label length (Cutter
mode)
25.4~152.4 mm (1”~6”)
25.4~999 mm (1”~39”)
Roll diameter
Core diameter
Media thickness
Max. 5” (127 mm)
1” (25.4 mm) to 1.5” (38 mm)
0.0024” (0.06 mm) to 0.0075” (0.19 mm)
Roll-fed, Fanfold, Die-cut,
Media types
Continuous, Tag stock, Receipt
Ribbon
characteristics
Outside diameter
Standard length
----------
----------
Max. 40 mm
110 m
1.33” (33.8 mm) to 4.30” (110
mm)
0.5” (12.7 mm)
Ribbon width
----------
----------
ID core
Operating
temperature
Operating
41 degF (5 degC) to 104 degF (40 degC)
characteristics
Storage temperature -40 degF (-40 degC) to 140 degF (60 degC)
Operating humidity
Storage humidity
25 to 85 % (Non-condensing R.H)
10 to 90 % (Non-condensing R.H)
AC Adapter: 100-240 VAC, 50/60 Hz ± 10%
Power consumption
G Type (203dpi) During standby: 100mA (2.4W)
During a print job: 3A (72W)
T Type (300dpi) During standby: 100mA (2.4W)
During a print job: 2.5A (60W)
Rush Current
Electrical
110V input:
220V inpt:
FCC Class B
C-Tick
≤45A
≤90A
Agency approvals
CE
TUV
UL, cUL
CCC
VCCI Class B (Japanese model), PSE (AC adapter, Japanese
model)
RoHS
WEEE
Environmental
complaint
1-6
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1. OUTLINE
EO18-33025
1.3 Basic Specifications
Model
B-EV4D
7.8” (198 mm)
B-EV4T
7.8” (198 mm)
Width
Height
Depth
Weight
Physical
6.7” (169.5 mm)
10.2” (258 mm)
2.5Kg or less
6.8” (173 mm)
10.2” (258 mm)
2.5Kg or less
characteristics
Related products Options
Full cutter module (B-EV204-F-QM-R)
Partial cutter module (B-EV204-P-QM-R)
Strip module (B-EV904-H-QM-R)
External Media Holder (B-EV904-PH-QM-R)
AC Adapter Cover Kit (B-EV904-AC-QM-R)
Start–up CDROM
Accessories
Power Adapter
Supply Loading Instruction
Safety Precautions
1-7
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1. OUTLINE
EO18-33025
1.4 Key and LED
1.4 Key and LED
STATUS Lamp
FEED Button
The [FEED] button operates as FEED button or PAUSE button depending on the printer statuses.
Pressing this button when the printer is in online state causes a media feed.
As the FEED button
As the PAUSE button
Pressing this button after removing a cause of an error returns the printer to
online state.
Pressing this button during printing stops printing after completing the current
label. The printer resumes printing when this button is pressed again.
The indicator lamp lights up or flashes in different colors depending on the printer statuses. The main
indicator lamp statuses and the corresponding printer statuses are shown inside the top cover.
Color
Green
Status
Lights up
Printer status
Stand-by
Green
Green
Green/Red
Red
Flashes fast
Flashes slowly
Flashes slowly
Lights up
Communicating with a host.
Printing is temporarily stopped (paused).
The print head temperature exceeded the upper limit.
A communication error occurred. (Only when the RS-232C is used.)
A paper jam occurred.
Red
Flashes fast
Flashes at
medium speed
Flashes slowly
The media is ended.
Red
Red
An issue or feed was attempted with the top cover opened.
A paper jam occurred din the cutter unit. (Only when the cutter unit is
fitted.)
Orange
Flashes fast
Flashes at
medium speed
Unlit
The ribbon is ended.
Orange
None
The top cover is open.
1-8
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1. OUTLINE
EO18-33025
1.5 Supply Specifications
1.5 Supply Specifications
1.5.1 Media Type
The table below shows the size and shape of the media that can be used on this printer.
Black Mark
(on reverse side)
Black Mark
(on reverse side)
Tag paper
Label
g
e
g
Cut position
e
f
Feed Direction
d
c
h
d
c
Unit: mm (inch)
Issue mode
Batch mode
Strip mode
Cut mode
Item
c Width including backing paper
d Media width
25.4 to 112 (1.0 to 4.41)
22.4 to 109 (0.88 to 4.29)
25.4 to 152.4
10 to 999
(0.39 to 39.3)
10 to 457.2
(0.39 to 18.0)
10 to 999
(0.39 to 39.3)
10 to 457.2
(0.39 to 18.0)
8 to 997
25.4 to 999
(1.0 to 39.3)
25.4 to 457.2
(1.0 to 18.0)
25.4 to 999
(1.0 to 39.3)
25.4 to 457.2
(1.0 to 18.0)
19.4 to 993
(1.0 to 39.1)
19.4 to 451.2
(1.0 to 17.76)
6.0 to 10.0
203 dpi
(1.0 to 6)
25.4 to 152.4
(1.0 to 6)
Label
Tag
300 dpi
203 dpi
300 dpi
203 dpi
300 dpi
e Media pitch
-----
-----
23.4 to 150.4
(0.92 to 5.92)
23.4 to 150.4
(0.92 to 5.92)
(0.31 to 39.25)
8 to 455.2
(0.31 to 17.9)
f Media length
g Gap/black mark length
2.0 to 10.0 (0.08 to 0.39)
(0.24 to 0.39)
h Black mark width
Thickness
Min. 8.0 (0.31)
0.06 to 0.19 (0.0024 to 0.0075)
Ø127 (5)
Max. outer roll diameter
Ø214 (8.42): When the optional External Media Roll Hanger is used.
Outside (standard), Inside (Refer to NOTE 3)
Roll direction
Inner core diameter
25.4 to 38.1, or 76.2 (1 to 1.5, or 3) (See NOTE 2.)
1-9
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1. OUTLINE
EO18-33025
1.5 Supply Specifications
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC approved media.
2. When using a media roll of 76.2-mm (3”) inner core diameter, the 3”-Diameter Media Shaft included in
the optional External Media Roll Hanger is required.
3. Precaution for use of labels
When labels are used for printing, please only use outside wound labels.
Use of an inside wound label causes a paper jam.
Outside wound
Usable
Inside wound
Not usable
Usable
Label
Tag Paper
Usable
1.5.2 Detection Area of the Transmissive Sensor
The Transmissive sensor is fixed and positioned at 6.35 mm right of the center of the media path.
The Transmissive Sensor detects a gap between labels, as illustrated below.
Sensor position
Area to be detected.
Sensor position
Print side
Label
Gap
Min. 2 mm
(Min. 6 mm:
cut mode)
Label
Min. 8 mm
Media feed direction
6.35mm
1.5.3 Detection Area of the Reflective Sensor
The figure below illustrates the relation between the head effective print width and media width.
(for GS14 Type)
Out of print range
Out of print range
Print head element
108.0 mm±0.2mm
2 mm
2 mm
(Head Effective Print Range)
112.0 mm (Max. media width)
(for TS14 Type)
Out of print range
Out of print range
Print head element
106.0 mm±0.2mm
3 mm
3 mm
(Head Effective Print Range)
112.0 mm (Max. media width)
1-10
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1. OUTLINE
EO18-33025
1.5 Supply Specifications
The figure below shows the effective print area on the media.
Start line
1mm
1.5mm from the left edge of media
1.5mm from the right edge of media
Guaranteed print area
1mm
Media feed direction
Media width
(Backing paper width is not included.)
NOTES:
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).
2. The centre of media should be positioned at the centre of the print head.
3. Print quality is not guaranteed within 3 mm from the print head stop position (including 1-mm slow-up.)
4. Average print (black) rate should be 15% or less. For bar code print area, the print rate should be 30%
or less.
5. Line weight should be 3 to 12 dots.
1.5.4 Ribbon
Type
Spool type
Width
33.8 mm to 110 mm
Length
Depends on its thickness and outside diameter of core.
Max. outside diameter
Inside diameter of core
Roll direction
∅40 mm
12.7 mm
Outside
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.
2. Too much difference in width between media and ribbon may cause ribbon wrinkles. To avoid ribbon
wrinkles use a ribbon for proper media width shown in the above table. Do not use a ribbon that is
narrower than media.
3. When discarding ribbons, please follow the local rule.
1-11
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.1 Block Diagram
2. ELECTRONIC SPECIFICATIONS
2.1 Block Diagram
2-1
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.2 Main PC Board Layout
2.2 Main PC Board Layout
U12: Serial Interface Controller
JP4: Parallel (Centronics)
JP7: Serial (RS-232C)
DC Jack
JP9: USB
SW1: Power Switch
JP3: Ethernet
(10BASET/100BASETX)
JP12: Print Head
GS model: 203dpi
Ground Terminal
JP30: Print Head
TS model: 300dpi
U8: Ethernet Transceiver
U6: SDRAM
U5: Flash ROM
U2: 32bit RISC CPU
AT91SAM9260
U25: Amplifier
(Reset Detect)
JP2: SD Card Slot
U22: DC/DC Converter
U33: Regulator
U24: Regulator
U23: DC/DC Converter
U19: Stepping Motor Driver
U18: Stepping Motor Driver
JP14: Stepping Motor
JP24: Thermistior
(Stepping Motor)
JP35: Cutter Module
JP20: Ribbon End Sensor
(B-EV4T model)
JP28: Feed Key/Status LED
JP34: Feed Gap Sensor (Upper)
JP19: Strip Module
JP16: Cover Open Sensor
JP17: Black Mark Sensor
JP29: Feed Gap Sensor (Lower)
2-2
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
2.3Description of the MAIN PC Board
This PC board, the brain of the printer, is comprised of the following components.
32bit RISC CPU (U2):
Type: AT91SAM9260
The 32bit RISC CPU operates the following processing:
Controlling the interfaces
• Serial Interface (RS-232C)
• Parallel Interface (Centronics)
• Eternet (10BASET/100BASETX)
Controlling the Status LED
Detect the [Feed] key
Controlling the read/write operation on the memory
• Flash ROM
• SDRAM
• SD Card
Controlling the options
• Cutter Module
• Strip Module
Control and detect sensor statuses
• Ribbon Sensor
• Cover Open Sensor
• Feed Gap Sensor
• Black Mark Sensor
• Motor Temperature Thermistor
Controlling the Print Head
Flash ROM (U5):
Type: MX29LV320CBTC-70G
Capacity: 32M bit
The programmed data of the boot program, main program, C/G, writable
character are written into the flash ROM.
SDRAM (U6):
Type: IS42S16400B-6TL
Capacity: 64M bit
It is used for drawing the print data and used as a work area.
2-3
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
DC/DC Converter (U22, 23):
Type: TS34063
It generates the voltages (+5V, +3.3V) from the power supply voltage
(AC adapter).
+5V and +3.3V are used as the operating voltage for each circuit.
Eternet Transceiver (U8):
Regulator (U24, U33):
Type: DM9161
This IC is used for controlling the Ethernet (10BASET/10BASETX).
Type: TS68N28CX5, TS9007DCX
It generates the voltages (+1.8) from the DC/DC converter voltage
(+3.3V).
Stepping Motor Driver (U18, U19): Type: PBL3717
This IC is used for controlling the Stepping Motor.
Serial Interface Controller (U12):
Type: SP3232ECY
This IC is used for controlling the Serial Interface (RS-232C).
Reset detect circuit (U25):
Type: TS358
This IC is single supply dual operation amplifiers.
It detects the voltage depression from +24V and +3.3V and outputs the
Power Down signal to the CPU.
2-4
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
JP2 (SD Card Slot):
Type: MS3B11-KAA-0
This connector is connected to the SD Card.
Pin
No.
1
Signal
Note: Recommended SD card specification.
• Supported DOS FAT file system.
CD/DAT3
CMD
VSS1
VDD
2
• Folders stored in the SD card should be in the 8.3 filename format.
• Approved SD card manufacturers: SanDisk, Transcend.
SD V 1.0, V 1.1: 128MByte, 256MByte, 512MByte, 1GByte
SD V 2.0 (SDHC): 4GByte Class 6
3
4
CLK
5
VSS2
DAT0
DAT1
DAT2
GND
GND
CD
6
7
8
9
10
11
12
13
WP
JP3 (Ethernet):
Type: RJ45 with 2LEDs (Yellow and Green)
This connector is used for the Ethernet (10BASET/100BASETX).
Pin
No.
1
Signal
Tx+
Tx-
2
Rx+
3
N/C
4
N/C
5
Rx-
6
N/C
7
N/C
8
Cathode of
the Yelleo LED
+3.3V (Anode of
the Yellow LED
Cathode of
the Green LED
+3.3V (Anode of
the Green LED
9
10
11
12
2-5
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
JP4 (Parallel Interfcae):
This connector is used for the Parallel (Centronics) interface.
Pin
SPP Mode
Nibble Mode
I/O
Function
Pin
Signal
No.
A low on this line indicates that there
are valid data at the host. When this
pin is de-asserted, the +ve clock edge
should be used to shift the data into
the device.
Data Bus. Single-directional.
A low on this line indicates that there
are valid data at the Device. When this
pin is de-asserted, the +ve clock edge
should be used to shift the data into
the host.
Strobe
Data0
Data1
Data2
Data3
Data4
Data5
Data6
Data7
Ack
1
1
Strobe
N/A
I
I
2
3
2-9
10
Data 0-7
Ack
N/A
4
5
6
N/A
O
7
8
When in reverse direction, a high
indicates data, while a low indicates a
command cycle. In forward direction, it
functions as PtrBusy.
When low, device acknowledges
reverse request.
9
11
12
Busy
N/A
N/A
Ot
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
Busy
Paper Out / End
Select
GND
Paper Out / End
O
O
13
14
15
16-17
18
19-30
31
Select
Ground
No Defined
Ground
No Defined
Ground
No Defined
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Extensibility flag
GND Ground
N/A
GND Ground
N/A
GND Ground
N/A
A low set by the device indicates that
the reverse data is available
GND Ground
N/A
No Defined
GND
GND
No Defined
GND
32
Error / Fault
N/A
O
GND
GND
33-35
36
Ground
No Defined
N/A
N/A
GND
GND
GND
GND
GND
GND
GND
GND
GND
No Defined
Error / Fault
GND
GND
GND
No Defined
JP7 (Serial Interface):
Type: D-Sub 9pin
This connector is used for the Serial (RS-232C) interface.
+5V is output from the pin 1.
Pin
No.
1
Signal
+5 V
TXD
RXD
CTS
GND
RTS
N/C
The TXD signal is a serial signal and output from the pin 2.
The RXD signal is a serial signal and input into the pin 3.
2
3
4
5
6
7
RTS
N/C
8
9
2-6
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
JP9 (USB):
Type: Type B Connector
This connector is used for the USB interface.
Pin
Signal
No.
+5 V
D-
1
2
3
4
5
D+
N/C
GND
JP12 (Print Head):
JP12-1
This connector is connected to the print head (for GS model, 203dpi).
The voltages and signals for controlling the print head are input/output
into/from the connector.
Pin
No.
1
Signal
VH (+24V)
VH (+24V)
VH (+24V)
VH (+24V)
GND
2
3
4
5
GND
6
/STB2
NC
7
8
TM
9
TM
10
11
12
13
14
VDD (+5V)
GND
/STB1
GND
JP12-2
Pin
No.
1
Signal
CLK
GND
2
GND
3
GND
4
DI
5
/LAT
6
GND
7
GND
8
VH (+24V)
VH (+24V)
VH (+24V)
VH (+24V)
9
10
11
12
2-7
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
JP14 (Stepping Motor):
This connector is connected to the Stepping Motor.
Pin
Signal
No.
MB (PHASE1)
MA (PHASE1)
MB (PHASE2)
MA (PHASE2)
1
2
3
4
JP16 (Cover Open Sensor):
This connector is connected to the Cover Open Sensor.
Pin
Signal
No.
+3.3V
HEAD
GND
1
2
3
JP17 (Black Mark Sensor):
This connector is connected to the Black Mark Sensor.
Pin
Signal
No.
N.C.
1
2
3
4
5
+3.3V
BM_E
BM_R
+3.3V
JP19 (Strip Module):
This connector is connected to the Strip Module.
Pin
No.
1
Signal
+3.3V
PEEL_SW
PEEL_E
PEEL_R
GND
2
3
4
5
JP20 (Ribbon End Sensor):
This connector is connected to the Ribbon End Sensor. (B-EV4T model
only)
Pin
Signal
No.
+3.3V
1
2
3
RIB_END
GND
2-8
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2. ELECTRONICS SPECIFICATIONS
EO18-33025
2.3 Description of the Main PC Board
JP24 (Stepping Motor Thermistior): This connector is connected to the Stepping Motor Thermistor.
MOTOR TEMP signal is temperature of the stepping motor.
Pin
Signal
No.
MOTOR TEMP
GND
1
2
JP28 (Feed Key/Status LED):
This connector is connected to the Feed Key and Status LED.
Pin
Signal
No.
+3.3V
1
2
3
4
5
GREEN_LED
RED_LED
T_KEY
GND
JP29 (Feed Gap Sensor, Lower): This connector is connected to the Lower Feed Gap Sensor (Photo
Diode).
Pin
Signal
No.
+3.3V
1
2
GAP_E
Print Head (JP30):
JP30-1
This connector is connected to the print head (for TS model, 300dpi).
The voltages and signals for controlling the print head are input/output
into/from the connector.
Pin
No.
1
Signal
VH (+24V)
VH (+24V)
TM
2
3
TM
4
/STB2
GND
5
6
GND
7
JP30-2
Pin
No.
1
Signal
GND
GND
2
VDD (+5V)
/STB1
/LAT
3
4
5
CLK
6
DI
7
VH (+24V)
VH (+24V)
8
9
2-9
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.1 Replacing the Top Cover
3. REPLACING THE IMPORTANT PARTS
WARNING!
1. Turn off the power switch and disconnect the DC plug of the AC Adapter and the
RS-232C cable before replacing any parts.
2. Follow all manual instructions. Failure to do so could create safety hazards such as
fire or electrocution.
CAUTION!
1. To protect the connector pins or component from static discharge, do not touch them
with bear hand.
2. Use electrostatic free form and the original carton for transportation.
3. Keep your work environment static free to avoid damage to the printer.
4. Do not remove any connectors from the printer within 10 sec. after unplugging the
power cord.
NOTES:
1. Manual instructions must be followed when installing option kits or adding cables to
avoid system failures and to insure proper performance and operation.
2. Failure to follow manual instructions or any unauthorized modifications, substitution or
change to this product will void the limited product warranty.
ꢀ Lubrication
CAUTION!
1. Lubrication: During parts replacement
2. Kinds of oil: FLOIL G-488: 1kg can (part No.: 19454906001)
Any machine is generally in its best condition when delivered; therefore, it is necessary to try to
keep this condition. Unexpected failure occurs due to lack of oil, debris, or dust. To keep its
best condition, periodically clean the machine and apply proper kinds of oil to each part in
which lubrication is needed. Although the frequency of lubrication varies according to how
much the machine is used, at least it is necessary to lubricate before the machine becomes dry.
It is also necessary to wipe off excessive oil as it collects dirt.
NOTE: Before replacing the important parts, store the printer parameter data on a PC with the B-EV4
setting tool. Uploading the data from the PC to the printer after replacement restores the
printer parameter setting to the status prior to replacement. Regarding the details of B-EV4
setting tool, refer to the B-EV4 Setting Tool Specification posted on the Barcode Knowledge Pot.
URL of Barcode Knowledge Pot
3-1
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.1 Replacing the Top Cover
3.1 Replacing the Top Cover
3.1.1 B-EV4T model
1. Press down the top cover release button to unlock the top cover, then fully open the top
cover.
Top Cover
Top Cover
Release Button
2. Use the Phillips screwdriver to remove the 6 screws from the top inner cover.
Top Cover
T-3x6 Screw
Top Inner Cover
3. Disconnect the connector from the feed button PC board.
Feed Button PC Board
Connector
3-2
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.1 Replacing the Top Cover
4. Remove the top cover.
5. Replace the top cover with a new one, then reassemble in the reverse order of
removal.
Top Cover
3.1.2 B-EV4D model
1. Press down the top cover release button to unlock the top cover, then fully open the top
cover.
Top Cover
Top Cover
Release Button
2. Use the Phillips screwdriver to remove the 6 screws from the top inner cover.
Top Cover
T-3x10 Screw
Top Inner Cover
3-3
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.2 Replacing the Lower Cover
3. Release the media view window hooks which hold the top cover together with the top
inner cover.
Hook
Top Inner Cover
Top Cover
Media View Window
4. Upward move the top cover release levers, and then release the top cover from the top
inner cover.
Top Inner Cover
Top Cover
Top Cover Release Lever
3-4
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.2 Replacing the Lower Cover
5. Disconnect the connector from the feed button PC board.
Feed Button PC Board
Connector
6. Remove the top cover.
7. Replace the top cover with a new one, then reassemble in the reverse order of
removal.
3-5
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.2 Replacing the Lower Cover
3.2 Replacing the Lower Cover
1. Turn the printer upside down and use the Phillips screwdriver to remove the 6 screws.
2. Remove the lower cover.
Lower Cover
T-3x12 Screw
3. Replace the lower cover with a new one, then reassemble in the reverse order of
removal.
3-6
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.3 Replacing the Main PC Board
3.3 Replacing the Main PC Board
1. Refer to section 3.2 to remove the lower cover.
2. Remove the screw from the main PC board.
3. Disconnect all connectors from the main PC board.
Main PC Board
T-3x6 Screw
4. Use the Phillips screwdriver to remove the 2 screws and use the socket wrench to
remove the 2 bolts.
P-2x7 Screw
Bolt
5. Detach the interface plate and the black mylar from the main PC board.
Main PC Board
Black Mylar
Interface Plate
3-7
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.3 Replacing the Main PC Board
6. Replace the main PC board with a new one, then reassemble in the reverse order of
removal.
7. After replacement, perform the following operations.
● Perform a media sensor calibration with the button of the printer or B-EV4 Setting
Tool.
Regarding the media sensor calibration, refer to the Owner’s Manual or the B-EV4
Setting Tool Specification posted on the Barcode Knowledge Pot.
URL of Barcode Knowledge Pot:
● Perform a printer parameter setting with the B-EV4 Setting Tool.
● Perform an interface setting (RS-232C, Eternet) with the B-EV4 Setting Tool.
NOTE: It is possible to save/upload the printer parameter and interface setting
into/from the PC with the B-EV4 Setting Tool.
8. Also, make sure the printer performs correctly for the following points.
•
•
•
The sensor adjustment is performed correctly.
Printing is performed correctly during the diagnostic test print.
When the PC connected to the printer sends sample data to the printer, printing is
performed correctly.
NOTE: Firmware download onto the Main PC board
Perform a firmware download onto the Main PC board if necessary (in the case of
alteration/addition to the specification).
Regarding the download procedure, refer to Firmware Down Loading Procedure
which is posted on the Barcode Knowledge Pot. The firmware program to be
downloaded is also available from this website.
3-8
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.4 Replacing the Platen Ass’y
3.4 Replacing the Platen Ass’y
1. Refer to section 3.1 to open the top cover.
2. Release the platen holder tabs from the lower inner cover and vertically raise them.
3. Remove the platen ass’y.
Platen Holder Tab
Platen Ass’y
4. Replace the platen ass’y with a new one, then reassemble in the reverse order of
removal.
5. After replacing, perform a diagnostic test print or print a sample label to make sure the
printer performs correctly for the following points.
• The label is issued correctly.
• No noise is generated during the print operation.
• None of blurred print, smudge, etc. is generated.
3-9
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.5 Replacing the Print Head Ass’y
3.5 Replacing the Print Head Ass’y
CAUTION!
1. NEVER touch the element when handling the Print Head.
2. NEVER touch the connector pins to avoid a breakdown of the Print Head by static
electricity.
3.5.1 B-EV4T model
1. Refer to section 3.1 to open the top cover.
2. Open the ribbon access cover.
Ribbon Access Cover
3. Remove the two screws which secure the print head ass’y.
Screw
Screw
Print Head Ass’y
3-10
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.5 Replacing the Print Head Ass’y
4. Remove the connector from the print head ass’y.
5. Remove the print head ass’y.
Connector
Print Head Ass’y
6. Replace the print head ass’y with a new one, then reassemble in the reverse order of
removal.
[ Print head element side ]
[ Print head bracket side ]
Spring Plate
Bracket
NOTE: Do not disassemble the print head ass'y which contains the bracket and the spring
plate.
7. After replacing, perform a diagnostic test print or print a sample label to make sure the
printer performs correctly for the following points.
• Printing is performed correctly.
• None of dot missing is generated.
• None of blurred print, stain, chipped bar code or characters, wrinkle, smudge,
uneven print, etc. is generated.
• Reading the bar code is possible.
3-11
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.5 Replacing the Print Head Ass’y
3.5.2 B-EV4D model
1. Refer to section 3.1 to open the top cover.
2. The print head block is secured to the top inner cover with the latches.
Push both sides of the bracket and pull the print head block.
Bracket
Print Head Block
Latch
Top Inner Cover
3-12
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.5 Replacing the Print Head Ass’y
3. Remove the two pins which secure the print head ass’y.
Pin
Print Head Ass’y
Pin
4. Remove the connector from the print head ass’y.
5. Remove the print head ass’y.
Connector
Print Head Ass’y
NOTE: Do not bend or damage the spring plates when removing and reassembling the
print head ass’y.
Spring Plate
Print Head Ass’y
3-13
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.5 Replacing the Print Head Ass’y
6. Replace the print head ass’y with a new one, then reassemble in the reverse order of
removal.
[ Print head element side ]
[ Print head bracket side ]
Head
Element
Spring Plate
Bracket
Be careful of the following points when reassembling the print head ass’y. Hook both
openings on the bracket to the bosses. It is easy to assemble the bracket by hooking one
opening at a time. Also, do not touch or scratch the print head element.
Bracket
Boss
Bracket
NOTE: Do not disassemble the print head ass'y which contains the bracket and the spring
plate.
7. After replacing, perform a diagnostic test print or print a sample label to make sure the
printer performs correctly for the following points.
• Printing is performed correctly.
• None of dot missing is generated.
• None of blurred print, stain, chipped bar code or characters, wrinkle, smudge,
uneven print, etc. is generated.
• Reading the bar code is possible.
3-14
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.6 Replacing the Stepping Motor
3.6 Replacing the Stepping Motor
1. Refer to section 3.2 to remove the lower cover.
2. Disconnect the stepping motor connector from the main board.
3. Use the Phillips screwdriver to remove the 2 screws.
Stepping Motor
Stepping Motor
Connector (JP14)
SM-3x10 Screw
4. Remove the stepping motor. The plastic parts for mounting the stepping motor and
thermistor appear.
Thermistor
203 DPI model
motor mounting
location
300 DPI model
motor mounting
location
3-15
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.6 Replacing the Stepping Motor
5. Replace the stepping motor with a new one, then reassemble in the reverse order of
removal. Be sure to apply FLOIL to the gear when reassembling.
LUBRICATION
Gear: FLOIL
NOTE:
Make sure that the stepping motor is mounted in the correct position and the thermal
conductive grease is applied to the thermistor to keep good contact with the stepping
motor case.
6. After replacing, perform a diagnostic test print or print a sample label to make sure the
printer performs correctly for the following points.
• Printing is performed correctly.
• No noise is generated during the print operation.
3-16
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.7 Replacing the Gear Cover
3.7 Replacing the Gear Cover
1. Refer to section 3.2 to remove the lower cover.
2. Use the Phillips screwdriver to remove the 4 screws.
3. Remove the gear cover.
4. Remove the each gear.
Gear Cover
SM-3x6 Screw
NOTE: Between 200 dpi printer and 300 dpi printer, the number of gears and the position
of the motor pulley differ. Be careful of the orientation of the gear when replacing.
300dpi model
Motor Pulley
LUBRICATION
Gear: FLOIL
200dpi model
Motor Pulley
LUBRICATION
Gear: FLOIL
3-17
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.7 Replacing the Gear Cover
5. Replace the gear cover and the each gears with a new one, then reassemble in the
reverse order of removal. Be sure to apply FLOIL to the gear when reassembling.
3-18
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.8 Replacing the Feed Button PC Board
3.8 Replacing the Feed Button PC Board
1. Refer to section 3.1 to remove the top cover.
2. Remove the screws which fix the feed button PC board and the mylar sheet to the
mechanism.
T-3x6 Screw
B-EV4D model
B-EV4T model
Mylar Sheet
Top Cover
Mylar Sheet
Feed Button PC Board
3. Replace the feed button PC board with a new one, then reassemble in the reverse
order of removal.
4. After replacing, make sure the printer performs correctly for the following points.
• When the printer is turned on and then the top cover is opened, the status lamp gets
unlit.
• Next, when the top cover is closed, the status lamp lights up in green.
• When the [FEED] button is pressed during the unloading of a media, the status lamp
flashes in red.
3-19
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.9 Replacing the Cover Open Sensor
3.9 Replacing the Cover Open Sensor
1. Refer to section 3.1 to remove the top cover.
2. Remove the sensor connector from the main PC board.
Main PC Board
Sensor Connector (JP16)
3. Use the Phillips screwdriver to remove the screw from the cover open sensor.
T-2x4 Screw
Cover Open Sensor
4. Replace the cover open sensor with a new one, then reassemble in the reverse order
of removal.
5. After replacing, make sure the printer performs correctly for the following points.
• When the printer is turned on and then the top cover is opened, the status lamp gets
unlit.
• Next, when the top cover is closed, the status lamp lights up in green.
3-20
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.10 Replacing the Ribbon Sensor (B-SV4T model only)
3.10 Replacing the Ribbon Sensor (B-SV4T model only)
1. Refer to section 3.1 to remove the top cover.
2. Remove the sensor connector from the main PC board.
Main PC Board
Sensor Connector (JP20)
3. Use the Phillips screwdriver to remove the screw from the ribbon sensor.
T-2x4 Screw
Ribbon Sensor
4. Replace the ribbon sensor with a new one, then reassemble in the reverse order of
removal.
5. After replacing, make sure the printer performs correctly for the following points.
• Printing is performed correctly and the ribbon is not slack or wrinkled.
• When the ribbon is unloaded and the thermal transfer printing is performed, an error
occurs. (The ribbon sensor detects the status correctly.)
3-21
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.11 Replacing the Black Mark Sensor
3.11 Replacing the Black Mark Sensor
1. Refer to section 3.1 to remove the top cover.
2. Remove the sensor connector from the main PC board.
3. Use the Phillips screwdriver to remove the 2 screws from the mylar sheet.
4. Remove the mylar sheet.
Sensor Connector (JP17)
Main PC Board
Mylar Sheet
FLT-3x6 Screw
5. Use the Phillips screwdriver to remove the screw from the sensor plate.
6. Remove the sensor plate.
T-1.5x4 Screw
Sensor Plate
7. Remove the black mark sensor.
Black Mark Sensor
3-22
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.11 Replacing the Black Mark Sensor
8. Replace the black mark sensor with a new one, then reassemble in the reverse order
of removal.
9. After replacing, perform a black mark sensor calibration with the button of the printer or
the B-EV4 Setting Tool. Failure to do this may cause a sensor error.
Regarding the calibration with the button of the printer, refer to the Owner’s Manual.
Regarding the calibration with the B-EV4 Setting Tool, refer to the B-EV4 Setting Tool
Specification posted on the Barcode Knowledge Pot.
URL of Barcode Knowledge Pot
10. Also, make sure the black mark sensor performs correctly for the following points.
• When the PC connected to the printer sends sample data to the printer, printing is
performed correctly. (Specify the black mark sensor as the media sensor.)
• When the [FEED] button is pressed during the unloading of a media, the status lamp
flashes in red.
3-23
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.12 Replacing the Feed Gap Sensor (Lower)
3.12 Replacing the Feed Gap Sensor (Lower)
1. Refer to section 3.1 to remove the top cover.
2. Use the Phillips screwdriver to remove the 2 screws from the mylar sheet.
3. Remove the mylar sheet.
Mylar Sheet
FLT-3x6 Screw
4. Remove the sensor connector from the main PC board.
5. Use the Phillips screwdriver to remove the screw from the sensor plate.
6. Remove the sensor plate.
7. Remove the feed gap sensor (lower).
Main PC
Board
T-1.5x4 Screw
Sensor plate
Sensor Connector
(JP29)
Feed Gap Sensor (lower)
8. Replace the feed gap sensor (lower) with a new one, then reassemble in the reverse
order of removal.
3-24
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.12 Replacing the Feed Gap Sensor (Lower)
9. After replacing, perform a feed gap sensor (lower) calibration with the button of the
printer or the B-EV4 Setting Tool. Failure to do this may cause a sensor error.
Regarding the calibration with the button of the printer, refer to the Owner’s Manual.
Regarding the calibration with the B-EV4 Setting Tool, refer to the B-EV4 Setting Tool
Specification posted on the Barcode Knowledge Pot.
URL of Barcode Knowledge Pot
10. Also, make sure the feed gap sensor performs correctly for the following points.
• When the PC connected to the printer sends sample data to the printer, printing is
performed correctly. (Specify the feed gap sensor as the media sensor.)
• When the [FEED] button is pressed during the unloading of a media, the status lamp
flashes in red.
3-25
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.13 Replacing the Feed Gap Sensor (Upper)
3.13 Replacing the Feed Gap Sensor (Upper)
1. Refer to section 3.1 to remove the top cover.
2. Refer to section 3.2 to remove the lower cover.
3. Remove the sensor connector from the main PC board.
Main PC Board
Sensor Connector
(JP34)
4. Use the Phillips screwdriver to remove the screw from the sensor plate.
5. Remove the sensor plate.
T-1.5x4 Screw
Sensor Plate
6. Remove the feed gap sensor (upper).
Feed Gap Sensor (Upper)
3-26
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3. REPLACING THE IMPORTANT PARTS
EO18-33025
(Revision Date: Mar. 27, 2009)
3.13 Replacing the Feed Gap Sensor (Upper)
7. Replace feed gap sensor (upper) with a new one, then reassemble in the reverse order
of removal.
8. After replacing, perform a feed gap sensor (upper) calibration with the button of the
printer or the B-EV4 Setting Tool. Failure to do this may cause a sensor error.
Regarding the calibration with the button of the printer, refer to the Owner’s Manual.
Regarding the calibration with the B-EV4 Setting Tool, refer to the B-EV4 Setting Tool
Specification posted on the Barcode Knowledge Pot.
URL of Barcode Knowledge Pot
9. Also, make sure the feed gap sensor performs correctly for the following points.
• When the PC connected to the printer sends sample data to the printer, printing is
performed correctly. (Specify the feed gap sensor as the media sensor.)
• When the [FEED] button is pressed during the unloading of a media, the status lamp
flashes in red.
3-27
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4. TROUBLESHOOTING
EO18-33025
4.1 LED Status
4. TROUBLESHOOTING
The following guide lists the most common problems that might be encountered when operating this bar
code printer. If the printer still does not function after all suggested solutions have been invoked, please
contact the Customer Service Department of your purchased reseller or distributor for assistance.
4.1 LED Status
This section lists the common problems that according to the LED status and other problems you may
encounter when operating the printer. Also, it provides solutions.
LED Status / Color Printer Status Possible Cause
Recovery Procedure
OFF
No response No power
* Turn on the power switch.
* Check if the green LED is lit on power supply. If it
is not lit on, power supply is broken.
* Check both power connections from the power
cord to the power supply and from the power
supply to the printer power jack if they are
connected securely.
Solid Green
ON
The printer is ready * No action necessary.
to use
The printer is paused * Press the FEED button to resume for printing.
The out of label or Out of label or ribbon
Green with blinking Pause
Red with blinking Error
ribbon or the printer * Load a roll of label and follow the instructions in
setting is not correct loading the media then press the FEED button to
resume for printing.
* Load a roll of ribbon and follow the instructions in
loading the ribbon then press the FEED button to
resume for printing.
4-1
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4. TROUBLESHOOTING
EO18-33025
4.2 Print Quality
4.2 Print Quality
Problem
Possible Cause
Recovery Procedure
Re-connect cable to interface.
Check if interface cable is well
connected to the interface connector.
The serial port cable pin configuration Please replace the cable with pin to pin
is not pin to pin connected. connected.
The serial port setting is not consistent Please reset the serial port setting.
between host and printer.
Not Printing
The port specified in the Windows
driver is not correct.
Select the correct printer port in the
driver.
The Ethernet IP, subnet mask,
gateway is not configured properly.
Configure the IP, subnet mask and
gateway.
Follow the instructions in loading the
media or loading the ribbon.
Loading the ribbon.
Label or ribbon loaded not correctly.
Ribbon run out.
No print on the label
Please do the initialization and gap/black
mark calibration.
Continuous feeding labels The printer setting may go wrong.
Gap/black mark sensor sensitivity is
not set properly (sensor sensitivity is
not enough)
Calibrate the gap/black mark sensor.
Make sure label size is set properly.
Set label size exactly as installed paper
in the labeling software or program.
Paper Jam
Labels may be stuck inside the printer Remove the stuck label.
mechanism near the sensor area.
Poor Print Quality
Top cover is not closed properly.
Close the top cover completely and make
sure the right side and left side levers are
latched properly
Check if supply is loaded correctly.
Ribbon and media are incompatible.
Check if dust or adhesives are
accumulated on the print head.
Reload the supply.
Change the ribbon or label combination.
Clean the print head.
Check if print density is set properly. Adjust the print density and print speed.
Check print head test pattern if head Run printer self-test and check the print
element is damaged.
head test pattern if there is dot missing in
the pattern.
4-2
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5. MAINTENANCE
EO18-33025
5. MAINTENANCE
5. MAINTENANCE
WARNING!
DO NOT USE a spray cleaner containing flammable gas for cleaning this product, as this may cause a fire.
This section presents the clean tools and methods to maintain your printer.
1. Please use one of following material to clean the printer.
• Cotton swab (Head cleaner pen)
• Lint-free cloth
• Vacuum / Blower brush
• 100% ethanol
2. The cleaning process is described as following
Printer Part
Method
Interval
Clean the print head when changing a new
label roll.
1. Always turn off the printer before
cleaning the print head.
2. Allow the print head to cool for a
minimum of one minute.
3. Use a cotton swab (Head cleaner
pen) and 100% ethanol to clean the
print head surface.
Print Head
1. Turn the power off.
Clean the platen roller when changing a new
2. Rotate the platen roller and wipe it label roll.
thoroughly with 100% ethanol and a
cotton swab, or lint-free cloth.
Platen Roller
Use the lint-free cloth with 100%
ethanol to wipe it.
As needed
Tear Bar/Peel Bar
Sensor
Exterior
Interior
Compressed air or vacuum
Wipe it with water-dampened cloth
Brush or vacuum
Monthly
As needed
As needed
5-1
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5. MAINTENANCE
EO18-33025
5. MAINTENANCE
Notes:
1. Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.
2. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.
3. Regularly clean the print head and supply sensors once change a new ribbon to keep printer
performance and extend printer life.
4. Continuous printing will cause printer motor overheat. Printer will stop printing automatically about
10~15 minutes until motor is cooling down. Please don't turn off power when printer pauses or the data
transfered to printer buffer will be lost.
5. The maximum printing ratio per dot line is 15% for this printer. To print the full web black line, the
maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer and 3.3mm
for 300 DPI resolution printer.
5-2
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6. SYSTEM MODE
EO18-33025
(Revision Date: Mar. 27, 2009)
6.1 FIRMWARE DOWNLOAD
6. SYSTEM MODE
When the [FEED] button is held and the B-EV4 series is turned on, the printer is ready to start the
system mode. As the STATUS lamp turns in the following order every 1.5 seconds, release the
[FEED] button while the STATUS lamp indicates your desired mode to go into it.
Note: To go into the firmware download mode, release the [FEED] button and then immediately press it
again.
Status LED
(1) Lights in green then blinks in green: System Mode Start
[FEED] Key
(2) Blinks in red: Firmware Download Mode
(3) Blinks in orange: Abort of Label Format Auto Call
(4) Lights in orange: Parameter Clear
(5) Lights in red: Sensor Adjustment
(6) Lights in green: Diagnostic Test Print/DUMP Mode
6.1 FIRMWARE DOWNLOAD
CAUTION: Do not turn off the PC and the printer while the firmware downloading is being performed.
For the firmware version V1.0D and greater, it is possible to perform an auto download with the SD card.
For the download procedure and recommended SD card, refer to the Firmware Downloading Procedure
and the Recommended SD Card List which are posted on the Barcode Knowledge Pot.
(URL: http://barcode.toshibatec.co.jp/Ris/products/barcode/support/en/index.php)
B-EV4D Series
B-EV4T Series
SD Card Slot
Cover
SD Card
SD Card Slot
SD Card Slot
For the firmware version V1.0C or less, follow the procedures below.
1. Copy the firmware file onto the drive C of the PC.
2. Connect the PC and the printer via the parallel interface.
3. Hold the [FEED] button and turn on the printer to go into the system mode.
4. While the STATUS lamp blinks in red, release the [FEED] button and then immediately press it again
to go into the download mode.
5. Place the PC into MS DOS Prompt mode, and then type in the following command to copy the
firmware file, which was copied onto the drive C, onto the parallel port.
C: >COPY xxxxxx.xxx /B LPT1
Firmware File Name
6. The STATUS lamp lights in green and then blinks in orange and red every one second.
When the firmware downloading is successfully completed, the printer resets automatically. Now the
firmware downloading is terminated.
6-1
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6. SYSTEM MODE
EO18-33025
(Revision Date: Mar. 27, 2009)
6.2 ABORT OF LABEL FORMAT AUTO CALL
6.2 ABORT OF LABEL FORMAT AUTO CALL
When the STATUS lamp blinks in orange during the system mode, releasing the [FEED] button aborts a
label format auto call.
6.3 PARAMETER CLEAR
When the STATUS lamp lights in orange during the system mode, releasing the [FEED] button performs
a Parameter Clear.
Parameter
Initial Setting
TONE ADJUST
FEED ADJUST
+00
+0.0mm
+0.0mm
+0.0mm
PC-850
0 (without slash)
9600 bps
8 bits
CUT POSITION ADJUST
BACKFEED ADJUST
Character Code
Zero Font
Baud Rate
Data Length
Stop Bit
1 bit
Parity
None
Flow Control Code
Control Code
XON/XOFF + READY / BUSY (DTR) method
Auto
[FEED] Key Function
Euro Font Code
X axis Fine Adjustment
Sensor Selection
Print Speed
FEED
B0H
0mm
Feed Gap Sensor
203dpi model: 5inch/sec.
300dpi model: 3inch/sec.
192.168.010.020
255.255.255.000
000.000.000.000
Disable
IP Address
Subnet Mask
Gateway
DHCP
DHCP Client ID
Socket COMM.
Socket COMM. Port
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
Enabled
08000
6-2
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6. SYSTEM MODE
EO18-33025
(Revision Date: Mar. 27, 2009)
6.4 SENSOR ADJUSTMENT
6.4 SENSOR ADJUSTMENT
Adjust the sensor to the proper position and set the label or tag paper.
When the STATUS lamp lights in red during the system mode, releasing the [FEED] button performs an
auto sensor adjustment and measurement of the label length.
For the details of the sensor adjustment, refer to the Owner’s Manual.
6.5 DIAGNOSTIC TEST PRINT/DUMP MODE
When the STATUS lamp lights in green during the system mode, releasing the [FEED] button makes a
Diagnostic Test Print and the printer goes into the dump mode.
Test Print Sample
PRINTER INFO.
PROGRAM VERSION
TONE ADJUST
V1.0C
+00
0A9D
FEED ADJUST
+0.0mm
+0.0mm
+0.0mm
CUT POSITION ADJUST
BACKFEED ADJUST
PARAMETER
[ PC-850 ] [ 0 ]
[ 9600 ] [ 8 ] [ 1 ] [ NONE ] [ 2 ]
[ ON ] [ AUTO ] [ FEED ] [ B0 ]
+0.0mm
TRANSMISSIVE
TRANSMISSIVE [19] REFLECTIVE [47]
5 IPS
X-COORDINATE ADJUST
SENSOR SELECTION
SENSOR ADJ. VALUE
PRINT SPEED
FLASH ROM
4 MB
SDRAM
8 MB
USER MEMORY
TTF AREA
[ 704 KB][ 0 KB]
[ 0 KB][ 0 KB]
EXT CHAR AREA
BASIC AREA
[ 0 KB][ 0 KB]
[ 0 KB][ 0 KB]
PC SAVE AREA
INFORMATION
TOTAL FEED
[ 704 KB][ 0 KB]
B-EV4-Gx-QM
0.0 km
00000000001
TOTAL PRINT
TOTAL CUT
0.0 km
0
IP ADDRESS
SUBNET MASK
GATEWAY
192.168.10.20
255.255.255.0
0.0.0.0
MAC ADDRESS
DHCP
00-1B-82-FF-0C-E8
Disabled
DHCP CLIENT ID
FFFFFFFFFFFFFFFFFFFF
FFFFFFFFFFFF
Enabled
SOCKET COMM.
SOCKET COMM. PORT
8000
6-3
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PRINTED IN JAPAN
EO18-33025
E
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