Sony Network Card PCWA C300S User Manual

4-674-967-11(1)  
Operating Instructions  
Mode d’emploi  
Wireless LAN PC Card  
(IEEE 802.11g: 2.4 GHz/54 Mbps)  
PCWA-C300S  
© 2003 Sony Corporation  
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FCC RF Exposure  
Le terme “IC” avant le muméro d’homologation  
ne signifie seulement que les normes d’Industrie  
du Canada ont été respectées.  
Install and connect this product by following  
descriptions in its Operating Instructions before  
using it.  
About the supplied software  
This equipment generates and radiates radio  
frequency energy.  
THE SUPPLIED SOFTWARE IS SUPPLIED  
PURSUANT TO THE APPLICABLE END-  
USER LICENSE AGREEMENT.  
SAR (Specific Absorption Rate) for this device  
was measured in accordance with  
FCC OET Bulletin 65. Supplement C and  
guidelines established in IEEE C95.1-1991.  
Copyright laws prohibit reproducing the  
software or the software manual in whole or in  
part, or renting the software without the  
permission of the copyright holder.  
In order to comply with FCC RF exposure limits  
please maintain at least 4 mm (0.16 in.) spacing  
between the user and the antenna of this device  
while it is in use.  
In no event will SONY be liable for any  
financial damage or loss of profits, including  
claims made by third parties, arising out of the  
use of the software supplied with this product.  
In the event a problem occurs with this software  
as a result of defective manufacturing, SONY  
will replace it at SONY’s option or issue a  
refund; however, SONY bears no other  
responsibility.  
This product can only be used with desktop  
computers and laptop (notebook) computers with  
side mounted PCMCIA slots.  
This device cannot be used with other types of  
host devices, such as PDAs.  
Users are not permitted to make changes or  
modify the system in any way.  
The software provided with this product cannot  
be used with equipment other than that which is  
designated for use with.  
Please note that, due to continued efforts to  
improve quality, the software specifications  
may be changed without notice.  
For customers in Canada  
This class B digital apparatus complies with  
Canadian ICES-003.  
Operation is subject to the following two  
conditions; (1) this device may not cause  
interference, and (2) this device must accept  
any interference, including interference that  
may cause undesired operation of the device.  
Program © 2001, 2002, 2003 Sony Corporation,  
© 2000-2003 Atheros Communications, Inc., All  
Rights Reserved  
To prevent radio interference to the licensed  
service, this device is intended to be operated  
indoors and away from windows to provide  
maximum shielding. Equipment (or its transmit  
antenna) that is installed outdoors is subject to  
licensing.  
Documentation © 2003 Sony Corporation  
Sony, VAIO,  
,
, and the  
Eco Info logo are trademarks of Sony  
Corporation.  
The term “IC” before the equipment  
certification number only signifies that Industry  
Canada technical specifications were met.  
Microsoft and Windows are registered trademarks  
of Microsoft Corporation in the United States of  
America and/or other countries.  
Pour les utilisateurs au Canada  
Cet appareil numérique de la classe B est  
conforme à la norme NMB-003 du Canada.  
L’utilisation de ce dispositif est autorisée  
seulement aux conditions suivantes : (1) il ne  
doit pas produire de brouillage et (2)  
MMX and Pentium are registered trademarks of  
Intel Corporation.  
All other trademarks are trademarks of their  
respective owners.  
l'utilisateur du dispositif doit être prêt à  
accepter tout brouillage radioélectrique reçu,  
même si ce brouillage est susceptible de  
compromettre le fonctionnement du dispositif.  
Pour empêcher que cet appareil cause du  
brouillage au service faisant l'objet d'une  
licence, il doit être utilisé à l’intérieur et devrait  
être placé loin des fenêtres afin de fournir un  
écran de blindage maximal. Si le matériel (ou  
son antenne d’émission) est installé à  
l’extérieur, il doit faire l'objet d'une licence.  
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Table of contents  
Overview ................................................ 5  
Capabilities..................................... 5  
System requirements ...................... 8  
Documentation and Help file................ 10  
Additional information  
Manually installing, verifying, and  
removing the supplied software ....... 31  
Installing the Wireless LAN PC Card  
driver manually......................... 31  
Installing the Wireless Panel  
Getting started  
manually ................................... 39  
Unpacking............................................. 12  
Supplied software ......................... 12  
Installing the supplied software ............ 13  
Connecting to the Access Point with  
Wireless Panel (Windows Me/  
2000 operating system)............. 41  
Making Access Point Connection  
Verifying Wireless LAN PC Card  
driver installation ...................... 42  
Settings ............................................ 20  
Windows Me or Windows 2000  
operating system ....................... 20  
Uninstalling the Wireless LAN PC  
Card driver ................................ 50  
Windows XP operating system .... 24  
Uninstalling the Wireless Panel ... 53  
Precautions ........................................... 56  
Specifications ....................................... 57  
Getting help .......................................... 57  
Glossary ................................................ 58  
Troubleshooting.................................... 60  
Removing the Wireless LAN PC Card and  
Precautions When Inserting it .......... 28  
To remove the Wireless LAN PC  
Card .......................................... 28  
If your computer has two PC Card  
slots ........................................... 28  
Wireless LAN connection  
Checking the communication status ..... 29  
Checking the wireless signal  
strength ..................................... 29  
Checking network information .... 29  
Using the Wireless Panel ...................... 30  
Opening the Wireless Panel ......... 30  
In this manual, Microsoft® Windows® Millennium Edition is referred to as Windows Me.  
In this manual, Microsoft® Windows® 2000 Professional is referred to as Windows 2000.  
In this manual, Microsoft® Windows® XP Professional and Microsoft® Windows® XP Home Edition are  
referred to as Windows XP.  
Notes  
The user interface of the Sony supplied software may differ slightly from that shown in this manual.  
This manual is written based on the assumption that you are familiar with basic operations of the  
Windows operating system. For computer operations, refer to manuals that come with your computer.  
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Overview  
Capabilities  
The Wireless LAN PC Card (IEEE 802.11g: 2.4 GHz/54 Mbps)  
PCWA-C300S is a PC Card type wireless network card. With this card, you  
can build a wireless LAN, allowing multiple computers to communicate  
and exchange data without needing any physical connection. The supplied  
Wireless Panel software lets you easily configure the card for multiple  
networks. For example, you can store different settings required for  
networking at the office and at home, or quickly switch between Access  
Point (Infrastructure) Network connection mode and Peer to Peer (Ad-Hoc)  
Network connection mode. This greatly facilitates use of the card in various  
environments and for a range of applications.  
z Hints  
The network mode can easily be switched using the supplied Wireless Panel software.  
To use the card in Access Point Network connection mode, an IEEE 802.11g or IEEE  
802.11b compliant Wireless LAN Access Point* (available separately) is necessary.  
With the Windows Me or Windows 2000 operating system:  
Access Point (Infrastructure) Network  
connection mode  
Peer to Peer (Ad-Hoc) Network  
connection mode  
*
If using the separately available Wireless LAN Access Point PCWA-A320, also refer to  
the documentation supplied with the unit.  
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With the Windows XP operating system:  
Available Wireless Networks  
Windows XP Service Pack 1:  
Available Wireless Networks  
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Accessing the Internet from various points within your  
home (Access Point Network connection mode)  
With a separately available Access Point you can easily build a wireless  
network. By connecting a DSL modem, cable modem, or ISDN router to  
the Access Point, you can access the Internet from the living room,  
bedroom, or any other convenient location in the house. Equipping multiple  
computers with a Wireless LAN PC Card also allows you to exchange files  
between the computers via the Access Point.  
ADSL modem  
etc.  
z Hint  
The illustration above gives an example of a system configuration using the Access Point  
Network connection mode. Two computers equipped with Wireless LAN PC Cards  
establish communications with the Wireless Broadband Router PCWA-AR300. The  
Wireless Broadband Router is connected to the ADSL modem, therefore it is possible to  
access the Internet through this wireless connection.  
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Direct communication between computers  
(Peer to Peer Network connection mode)  
The Peer to Peer Network connection mode enables computers equipped  
with Wireless LAN PC Cards to communicate directly. This allows file  
sharing in locations where the Wireless LAN Access Point is not present.  
System requirements  
To use the supplied software, the following system requirements must be  
met:  
Windows®-compatible PC:  
128 MB RAM or more  
Card Bus compliant PC Card slot  
CD-ROM drive (for software installation)  
Operating system:  
Microsoft® Windows® Millennium Edition  
Microsoft® Windows® 2000 Professional  
Microsoft® Windows® XP Home Edition  
Microsoft® Windows® XP Professional  
Display:  
High color (16-bit color) or higher, 800 × 480 pixels or higher  
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Notes  
Correct operation is not assured for all computers, even if satisfying the above system  
requirements.  
Correct operation in an OS upgrade environment is not assured, except for factory  
provided Windows XP operating system upgrade packages for Sony VAIO® series  
computers.  
For Internet access via the wireless LAN, an IEEE 802.11g or IEEE 802.11b compliant  
Wireless LAN Access Point (available separately) is necessary.  
An Internet Service Provider (ISP) is required for Internet access.  
Precaution when using the PCWA-C300S  
Because of the particular shape of the PCWA-C300S, it may not be possible to insert  
it into all computers.  
The antenna is obstructed. The  
PCWA-C300S cannot be inserted.  
1 The PCWA-C300S has an antenna  
protruding up 0.4 in. (9 mm). If  
obstructions 0.6 in. (15 mm) in length or  
more come in contact with it when you  
insert the PCWA-C300S into the PC card  
slot, you cannot fully insert the wireless  
LAN PC card into the slot.  
Computer  
Wireless LAN PC Card PCWA-C300S  
The PC card slot is longer than  
3.3 in. (85 mm). The PCWA-C300S  
cannot be inserted.  
2 If the PC card slot of your computer is  
more than 3.3 in. (85 mm) in length, you  
cannot fully insert the PCWA-C300S into  
the slot.  
Computer  
Wireless LAN PC Card PCWA-C300S  
For details, visit  
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Documentation and Help file  
This product comes with the following documentation and help files.  
Operating Instructions (this document)  
Explains how to install the Wireless LAN PC Card and how to configure  
all settings of the card.  
Quick Start Guide  
This document explains how to install software required to use the  
Wireless LAN PC Card (IEEE 802.11g: 2.4 GHz/54 Mbps)  
PCWA-C300S. The document also contains answers to frequently asked  
questions and common problems.  
Wireless Panel Online Help  
This is the Online Help of the supplied Wireless Panel software. Refer to  
it for instructions on how to use the software.  
Access the Wireless Panel Online Help as follows.  
Access from the Easy Installation Wizard  
1
On the main menu of the Easy Installation Wizard, click  
Documents.  
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2
On the screen that opens, click Wireless Panel Online Help.  
Access from Wireless Panel  
1
Install the Wireless Panel software, following the instructions in this  
manual.  
2
3
Start the Wireless Panel.  
Right-click the Wireless Panel icon on your Windows operating  
system taskbar and click Help on the shortcut menu.  
z Hint  
You can also access Help by clicking  
on the Wireless Panel title bar.  
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Unpacking  
Your Wireless LAN PC Card comes with the following items:  
Wireless LAN PC Card  
CD-ROM (Setup disc)  
Quick Start Guide  
Operating Instructions  
Warranty card  
Supplied software  
The supplied CD-ROM contains the following software.  
Wireless LAN PC Card driver  
This device driver is necessary to the operation of the Wireless LAN PC  
Card.  
Wireless Panel  
Wireless Panel is a utility software that lets you configure the computer  
for the wireless LAN and monitor the communication status. The  
software is also used to switch between networks.  
Normally, the Wireless Panel appears as an icon on your Windows  
operating system taskbar, which shows the communication status.  
When using the card for the first time, see page 13 for  
information on how to install the Wireless LAN PC Card driver  
and the Wireless Panel.  
12  
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Installing the supplied software  
This section explains how to use the supplied CD-ROM to install the  
Wireless LAN PC Card device driver and Wireless Panel. You must insert  
the Wireless LAN PC Card into your computer before installing the device  
driver and Wireless Panel.  
The installation procedures are performed with an easy-to-use wizard.  
Before you start, verify the following.  
The wizard located on the CD-ROM supplied with the Wireless LAN PC  
Card. Make sure that your CD-ROM drive is ready for use.  
When using the Wireless LAN PC Card in Access Point Network  
Connection mode, you must install the Access Point and make the  
necessary settings before proceeding. For details about these procedures,  
refer to your Access Point users guide.  
Notes  
To install the supplied software on a computer running the Windows 2000 operating  
system, log on with a user account listed in Administrators. To install the supplied  
software on a computer running the Windows XP operating system, log on with a user  
account with administrator access privileges. You cannot install the software or modify  
settings when logged on with any other account.  
To change any of the Wireless Panel settings on a computer running the Windows 2000  
operating system, log on with a user account listed in Administrators. You cannot  
modify settings when logged on with any other account.  
Exit all other Windows operating system programs.  
13  
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Important  
Computer Firewall Functions  
When using the Windows XP Internet Connection Firewallfunction  
Enabling the Windows XP Internet Connection Firewallfunction may prevent  
you from being able to access your computer through wireless communication. (This  
function is inactive under the Windows XP operating system default settings.)  
Because of this function, you may not be able to connect to your network when you  
change your Access Point settings. If this happens, deactivate the Internet  
Connection Firewallfunction, connect to the network, and then reactivate the  
function. For details, refer to Windows XP Help.  
Note  
Network security is an important issue. You are urged to consider carefully how best to protect your  
computer.  
When using a personal firewall function provided by virus scanning  
or network security software  
Virus scanning and network security software sometimes includes a function called  
a personal firewallthat is designed to prevent illegal access by outside entities.  
Depending on the software, the security level of this function may be initially set to  
a high level. If this high security level setting is left in effect, it may be impossible  
for an outside entity to access your computer. This can cause problems such as not  
being able to connect to the network when changing the Access Points settings. In  
this event, lower the security level in order to permit the network connection. For  
details, refer to the manuals provided with your software.  
Notes  
Pay special attention to security issues.  
For questions regarding firewall functions, please contact your firewall software manufacturer.  
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1 When using the Wireless LAN PC Card in Access Point  
Network Connection mode, turn on the Access Point.  
2 Insert the supplied CD-ROM into the CD-ROM drive of your  
computer.  
The Easy Installation Wizard starts automatically.  
z Hint  
If the Easy Installation Wizard does not appear when you insert the supplied  
CD-ROM into your CD-ROM drive, double-click Setup.exe(  
) on the  
CD-ROM. Depending on the settings of your computer, the file name may be  
Setup.  
3 When the following message appears, click “OK”.  
4 Click the button that corresponds to your type of CD-ROM  
drive.  
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If you are using an external CD-ROM drive, follow the instructions on  
the screen and copy the contents of the CD-ROM to your hard disk.  
When the copy is complete, click Main Menu.  
The Main Menu of the Easy Installation Wizard appears.  
5 Click “Install Driver”.  
The following screen appears.  
Insert the Wireless LAN PC Card and follow the instructions on the  
screen to install the device driver.  
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6 Insert the Wireless LAN PC Card in the PC card slot.  
You do not need to turn off your computer when you insert the  
Wireless LAN PC Card.  
Insert in arrow  
direction  
To PC Card slot  
Notes  
If your computer has two PC Card slots, insert the Wireless LAN PC Card into the  
top slot. If inserted into the bottom slot, the antenna of the Wireless LAN PC Card  
will block the top slot. See section If your computer has two PC Card slotson  
page 28.  
Depending on the depth and configuration of PC card slots on your computer, you  
may not be able to insert the Wireless LAN PC Card.  
Push the Wireless LAN PC Card into the slot until it is firmly seated. If  
the card does not fit easily, do not force it in. Take the card out and try  
reinserting it.  
When you insert the Wireless LAN PC Card, the device driver installed  
automatically. When installation is complete, proceed to step 7.  
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7 When installation is complete, the following screen appears.  
Click “Continue”.  
8 Click “Install Software Utility”.  
The utility installation starts.  
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9 Follow the instructions on the screen to complete the  
installation.  
This completes the installation of the software.  
Once Wireless Panel is installed,  
system taskbar.  
appears on your Windows operating  
What to do next  
Make Access Point connection settings.  
When using the Windows Me or Windows 2000 operating system, proceed  
to page 20.  
When using the Windows XP operating system, proceed to page 24.  
z Hint  
When using the Windows XP operating system, click Main Menuas necessary to return  
to the first screen of the wizard, or click  
to close the Easy Installation Wizard.  
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Making Access Point Connection Settings  
After installing the necessary software, you must make the necessary  
settings to establish a connection with the Access Point.  
If you want to establish a connection in Peer to Peer Network connection  
mode, refer to the Wireless Panel Help for details about the necessary  
settings.  
Windows Me or Windows 2000 operating system  
1 Click “Connect to Access Point”.  
The following screen appears.  
2 Make the appropriate settings.  
1
2
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1Network Name (SSID)  
This is a unique ID used to identify wireless networks. The setting  
can be made individually for Access Point Network connection  
mode and Peer to Peer Network connection mode. When connecting  
to an existing network, consult your network administrator  
regarding the proper settings. When changing an existing Network  
Name, you can use up to 32 alphanumeric characters (including  
symbols).  
z Hints  
Opening the Network Namedrop-down list will show the Network Names  
of any Access Points within range. You can then select a Network Name from  
the list.  
When using the Wireless LAN Access Point PCWA-A320, the default  
Network Name (SSID) of the Access Point is shown on the ID label of the  
Access Point. For details on the position of the label and other information,  
refer to the manuals provided with the Access Point.  
2WEP  
If Data Encryption (WEP) is enabled for the Access Point to which  
you connect, select this item. When this item is selected, you also  
need to enter the encryption key (WEP key) in the Keyand  
Confirm keyfields.  
The data encryption function serves to prevent unauthorized access  
to the network. For security reasons, it is strongly recommended  
that you enable this feature. The setting can be configured  
individually for Access Point Network connection mode and Peer to  
Peer Network connection mode. When connecting to an existing  
network, consult your network administrator regarding the proper  
settings. For information on how to control this setting at the Access  
Point, refer to the manuals of the Access Point.  
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Key  
If data encryption (WEP) is enabled for the Access Point, enter the  
encryption key (WEP key) here. Because this key functions as a  
password that enables communication with the network, the key  
entered here must be exactly the same as that set for the Access  
Point. Only computers for which the key has been configured  
correctly can join the network. The number of characters depends  
on the ASCII/Hexand Lengthsettings (see table below).  
ASCII  
Hexadecimal  
Permissible characters  
Alphanumeric characters  
5 or 13 characters  
0 to 9, A to F, a to f  
10 or 26 characters  
Maximum number  
of characters  
Confirm key  
Re-enter the encryption key that you entered in the Keybox.  
z Hint  
This product supports a function called roamingwhich allows the creation of a  
wireless network with multiple Access Points for wider coverage. When using  
this function, configure all Access Points to the same Network Name (SSID) and  
Data Encryption (WEP) settings.  
3 When you are done, click “Next”.  
The following screen appears.  
4 Make sure that the settings are correct, and then click  
“Connect”.  
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Wait until the Wireless LAN PC Card connects to the Access Point.  
When the Wireless LAN PC Card establishes the connection with the  
Access Point, the following screen appears.  
This completes the Access Point connection settings procedure.  
z Hint  
You can change the connection settings and network connection mode from  
Wireless Panel. For details about how to use Wireless Panel, refer to the Wireless  
Panel Help.  
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Windows XP operating system  
After installing the necessary software, you must make the necessary  
settings to establish a connection with the Access Point.  
If you want to establish a connection in Peer to Peer Network connection  
mode, refer to the Wireless Panel Help for details about the necessary  
settings.  
Note  
Before configuring the Wireless LAN PC Card  
Perform the following steps to confirm that the Use Windows to configure my wireless  
network settingscheck box is selected. This option is selected by default.  
1 Click “Start”, “Control Panel”, and double-click “Network  
Connections”.  
zHint  
If Network Connectionsis not displayed, click Switch to Classic View.  
2 Right-click “Wireless Network Connection *” (“*” is a  
number that differs according to the computer settings),  
and click “Properties” on the shortcut menu.  
3 Click the “Wireless Network” tab.  
4 Confirm that the “Use Windows to configure my wireless  
network settings” check box is selected. If not, select it.  
1 Click “Start”, point to “Connect To”, and click “Show all  
connections”.  
The Network Connectionswindow appears.  
2 Right-click “Wireless Network Connection *” (“*” is a number  
that differs according to the computer settings), and click  
“View Available Wireless Networks” on the shortcut menu.  
The Connect to Wireless Networkdialog box appears.  
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z Hints  
If the computer is not connected to a wireless network, an xis shown for the  
Wireless Network Connection *icon in the Network Connectionswindow.  
If you have installed Windows XP Service Pack 1, see page 26.  
3 From the “Available Wireless Networks” list in the “Connect  
to Wireless Network” dialog box, select the Access Point to  
which you want to connect.  
z Hint  
The Available Wireless Networkslist shows the names of Access Points within  
communication range of the computer. When using the Wireless LAN Access Point  
PCWA-A320, the default Network Name (SSID) of the Access Point is shown on  
the ID label of the card. For details on the position of the label and other  
information, refer to the manuals of the Access Point. Because the Network Name of  
an Access Point may have been changed, consult your network administrator if you  
are not sure.  
4 If Data Encryption (WEP) is enabled for the Access Point,  
enter the encryption key (WEP key) in the “Network key”  
field.  
The key entered here must be exactly the same as that set for the  
Access Point. Permissible characters and their maximum number are  
detailed below.  
ASCII  
Hexadecimal  
Permissible characters  
Alphanumeric characters  
5 or 13 characters  
0 to 9, A to F, a to f  
10 or 26 characters  
Maximum number  
of characters  
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z Hints  
ASCII and hexadecimal characters are automatically identified.  
The data encryption (WEP) function serves to prevent unauthorized access to the  
network. When the function is enabled, only computers configured with the  
correct encryption key (WEP key) can join the network. For security reasons, it is  
strongly recommended that you enable this feature. The setting can be made  
individually for Access Point Network connection mode and Peer to Peer Network  
connection mode. When connecting to an existing network, consult your network  
administrator regarding the proper settings. For information on how to control this  
setting at the Access Point, refer to the manuals of the Access Point.  
When using Service Pack 1  
If you installed Windows XP Service Pack 1, steps 3 and 4 must be  
performed as follows.  
3 From the “Available Wireless Networks” list in the  
“Connect to Wireless Network” dialog box, select the  
Access Point to which you want to connect.  
4 Depending on the Data Encryption (WEP) settings of the  
Access Point, proceed as follows.  
• Data Encryption (WEP) at selected Access Point is  
enabled  
Enter the encryption key (WEP key) in the Network keyfield.  
(The input is shown only as asterisks.) For verification, the same  
string must be entered once more in the Confirm network key”  
field.  
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• Data Encryption (WEP) at selected Access Point is  
disabled  
Select the Allow me to connect to the selected wireless network,  
even though it is not securecheck box. (For security reasons,  
enabling data encryption is recommended.)  
5 Click “Connect”.  
Connection to the Access Point is established.  
If the Access Point has already been configured, the setup procedure is  
now complete.  
If you want to change the Access Point settings, refer to the manuals of  
the Access Point for information on how to proceed.  
Note  
To use an Access Point to connect to the Internet, you must change the Access Point  
default settings.  
z Hint  
For additional information on the wireless network capabilities of the Windows XP  
operating system, refer to Windows XP Help and Support. (Click Start, and  
click Help and Support, enter wirelessinto the Search field, and click the green  
arrow icon.) You may also wish to consult the Windows XP operating system  
documentation.  
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Removing the Wireless LAN PC Card  
and Precautions When Inserting it  
This section explains how to remove the Wireless LAN PC Card and  
outlines precautions when inserting the card in a computer with two card  
slots arranged one above the other.  
z Hint  
You do not need to turn off your computer when you insert or remove the Wireless LAN  
PC Card.  
To remove the Wireless LAN PC Card  
1 Quit any software accessing the wireless LAN (e.g. Internet  
Explorer).  
2 Click  
on your Windows operating system taskbar.  
3 Click “Safely remove Sony 802.11g Wireless LAN Adapter”  
or “Stop Sony 802.11g Wireless LAN Adapter” on the  
shortcut menu that appears.  
If your computer has two PC Card slots  
Notes  
When using a computer which has two PC Card slots arranged vertically (one above the  
other), insert the Wireless LAN PC Card into the top slot. If inserted into the bottom  
slot, the antenna of the Wireless LAN PC Card will block the top slot.  
If you insert the Wireless LAN PC Card into a slot other than the one you usually use,  
the computer treats the card as a new device and automatically begins installing device  
drivers for it. Completing the driver installation makes it possible to use the Wireless  
LAN PC Card in that slot. Installation is performed automatically by the installation  
wizard. (For instructions on how to uninstall the Wireless LAN PC Card driver, see  
page 50.)  
z Hint  
If you are using the Windows Me or Windows 2000 operating system, you can register up  
to 32 networks for each PC card slot. However, you have to register each network  
individually. You cannot share the settings across slots.  
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Checking the communication status  
Checking the wireless signal strength  
The communication status is shown by the signal level indicator on your  
Windows operating system taskbar.  
Signal level indicator  
Meaning of indicator appearance  
Excellent  
Good  
Poor  
Out of range  
Card not inserted  
(Wireless LAN PC Card is not inserted or not  
recognized correctly)  
Peer to Peer  
(Communicating in Peer to Peer Network connection  
mode)  
Checking network information  
To obtain information about the network to which you are connected,  
proceed as follows.  
Double-click the signal level indicator on your Windows operating system  
taskbar.  
The Wireless Panel main screen appears, and information about the  
network connection is shown. For details, refer to the Wireless Panel Help.  
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Using the Wireless Panel  
The Wireless Panel is a software application that shows information about  
the communication status of the computer connected to the wireless  
network. Normally, the Wireless Panel runs in the background and only  
shows the radio signal condition by means of the signal level indicator on  
your Windows operating system taskbar. The main screen of the Wireless  
Panel contains more detailed information. When running under operating  
systems other than Windows XP, communication setup and network  
switching are also performed using the Wireless Panel.  
Notes  
To use the Wireless Panel under the Windows 2000 operating system to modify  
communication settings, log on with a user account listed in Administrators. You  
cannot modify settings when logged on with any other account.  
On a computer running the Windows XP operating system, communication setup and  
network switching are not performed with the Wireless Panel but with built-in  
functions of the Windows XP operating system. However, the Wireless Panel can be  
used to check the communication status.  
Opening the Wireless Panel  
To open the Wireless Panel, proceed as follows.  
Double-click the signal level indicator on your Windows operating  
system taskbar.  
The Wireless Panel appears.  
z Hints  
For information on the signal level indicator, see Checking the wireless signal  
strengthon page 29.  
When you move the mouse pointer over an item in the Wireless Panel screen, a short  
description of that item appears.  
For details about how to use Wireless Panel, refer to the Wireless Panel Help. For  
details about how to access Help, see page 10.  
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Manually installing, verifying, and  
removing the supplied software  
Installing the Wireless LAN PC Card driver manually  
Notes  
To install the supplied software on a computer running the Windows 2000 operating  
system, log on with a user account listed in Administrators. To install the supplied  
software on a computer running the Windows XP operating system, log on with a user  
account with administrator access privileges. You cannot install the software or modify  
settings when logged on with any other account.  
Exit all other Windows operating system programs.  
1 Insert the supplied CD-ROM into the CD-ROM drive of your  
computer.  
2 In the Easy Installation Wizard dialog box, click Exit.  
3 If your computer has only one PC card slot and it is currently  
used, copy the Driverfolder from the supplied CD-ROM to  
the hard disk of your computer before inserting the Wireless  
LAN PC Card.  
The following explanation assumes that a folder called tempwas  
created on drive C and that the data was copied to this folder.  
4 Insert the Wireless LAN PC Card into the PC Card slot of the  
computer.  
5 Install the Wireless LAN PC Card driver.  
The actual procedure differs slightly, depending on whether you are  
using the Windows Me, Windows 2000, or Windows XP operating  
system. See the section specific to your operating system.  
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Windows Me operating system:  
1 Select Specify the location of the driverand click Next.  
2 Select the Specify a locationcheck box.  
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3 Click Browseand specify the location of the driver in the  
dialog box that appears.  
z Hint  
If the Driverfolder from the CD-ROM has been copied to the tempfolder on  
drive C, enter C:\temp\Driver\WinMe.  
4 Click OK.  
5 Click Next.  
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6 Click Next.  
The driver is installed.  
7 Click Finish.  
Restart the computer.  
Windows 2000 operating system:  
1 Click Next.  
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2 Select Search for a suitable driver for my deviceand click  
Next.  
3 Select the Specify a locationcheck box and click Next.  
4 Click Browseand specify the location of the driver in the  
dialog box.  
z Hint  
If the Driverfolder from the CD-ROM has been copied to the tempfolder on  
drive C, enter C:\temp\Driver\WinXP2K.  
5 Click OK.  
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6 Click Next.  
The driver is installed.  
7 Click Finish.  
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Windows XP operating system:  
1 Select Install from a list or specific locationand click  
Next.  
2 Select the Include this location in the searchcheck box  
and click Browse.  
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3 In the dialog box that appears, select the folder that  
contains the driver and click OK.  
z Hint  
If the Driverfolder from the CD-ROM has been copied to the tempfolder on  
drive C, select C:temp\Driver\WinXP2K.  
4 Click OK.  
5 Click Next.  
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6 Click Finish.  
Installing the Wireless Panel manually  
Note  
When using the Windows 2000 operating system, log on with a user account listed in  
Administrators. When using the Windows XP operating system, log on with a user  
account with administrator access privileges.  
Before installation  
Install the Access Point and connect it to a power outlet when using the  
Access Point Network connection mode.  
Complete installation of the Wireless LAN PC Card driver. (See page 31)  
Exit all other Windows operating system programs.  
1 Insert the supplied CD-ROM into the CD-ROM drive of your  
computer.  
2 In the Easy Installation Wizard dialog box, click Exit.  
3 If your computer has only one PC card slot and it is currently  
used, copy the WPanelfolder from the supplied CD-ROM  
to the hard disk of your computer before inserting the  
Wireless LAN PC Card.  
The following explanation assumes that a folder called tempwas  
created on drive C and that the data was copied to this folder.  
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4 Go to the WPanelfolder copied from the CD-ROM and  
double-click Setup.exe.  
Depending on your computers settings, the file name Setup.exemay  
be displayed as Setup. If there are multiple files named Setupin  
the same folder, double-click the one with the following icon.  
5 Click Next.  
6 The License Agreementdialog box appears. Click Yesto  
accept.  
The Choose Destination Locationdialog box appears.  
7 Click Next.  
The Wireless Panel software is installed.  
8 Click Finish.  
Once Wireless Panel is installed,  
system taskbar.  
appears on your Windows operating  
If you installed Wireless Panel manually, see the following for details about  
how to connect to the Access Point.  
With the Windows Me and Windows 2000 operating systems, see  
Connecting to the Access Point with Wireless Panel (Windows Me/2000  
operating system)on page 41.  
With the Windows XP operating system, see Making Access Point  
Connection Settingson page 20.  
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Connecting to the Access Point with Wireless Panel  
(Windows Me/2000 operating system)  
1 Double-click  
on your Windows operating system taskbar.  
The Wireless Panel screen appears.  
2 Click the Network Listtab, select a wireless network from  
the list, and click Register.  
The Registering Networkdialog box appears.  
3 If data encryption (WEP) is enabled for the Access Point,  
select the WEPcheck box, enter the encryption key in the  
Keybox, and then confirm it by entering it again in the  
Confirm keybox.  
4 Click Connect.  
The Wireless LAN PC Card connects to the Access Point.  
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Verifying Wireless LAN PC Card driver installation  
To verify that the Wireless LAN PC Card driver has been installed  
properly, perform the following steps.  
Windows Me operating system:  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
z Hint  
If the Systemicon is not shown, select View all Control Panel options.  
3 Click the Device Managertab.  
4 Click View devices by type.  
5 Double-click Network adapters.  
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6 Double-click Sony 802.11g Wireless LAN Adapter.  
The Sony 802.11g Wireless LAN Adapter Propertiesdialog box  
appears.  
Note  
The Wireless LAN PC Card is not working properly in the following cases:  
• “Sony 802.11g Wireless LAN Adapteris shown with an Xor !symbol.  
c Click Sony 802.11g Wireless LAN Adapterand click Removeto uninstall  
the driver. Then repeat the installation process.  
Double-clicking Network Adaptersdoes not display Sony 802.11g Wireless  
LAN Adapter.  
c Remove the Wireless LAN PC Card. Then repeat the installation process.  
Double-clicking Other devicesdisplays Ethernet Controller.  
c Click Ethernet Controller, then click Removeto uninstall the driver. Repeat  
the installation process.  
7 Confirm that the message This device is working properly.”  
is displayed under Device status.  
Note  
If This device is working properly.is not shown, the Wireless LAN PC Card is not  
working correctly. Perform steps 1 - 5, click Sony 802.11g Wireless LAN  
Adapter, then click Removeto uninstall the driver. After uninstalling, restart the  
computer and repeat the installation process.  
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8 Click OKto close the Sony 802.11g Wireless LAN Adapter  
Propertiesdialog box.  
The System Propertiesdialog box appears.  
9 Click OKto close the System Propertiesdialog box.  
Control Panel appears.  
10 Click  
to close Control Panel.  
If the computer you are using incorporates another Ethernet interface  
besides the Wireless LAN PC Card, disable the other interface as follows.  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
z Hint  
If the Systemicon is not shown, select View all Control Panel options.  
3 Click the Device Managertab and double-click Network  
adapters.  
4 Double-click the network adapter to disable.  
5 Click the Generaltab, then select the Disable in this  
hardware profilecheck box.  
6 Click OKto close the Properties dialog box for the network  
adapter to disable.  
The System Propertiesdialog box appears.  
7 Click OKto close the System Propertiesdialog box.  
Control Panel appears.  
8 Click  
to close Control Panel.  
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Windows 2000 operating system:  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
The System Propertiesdialog box appears.  
3 Click the Hardwaretab, then click Device Manager.  
The Device Managerwindow appears.  
4 In the Viewmenu, click Devices by type.  
5 Double-click Network adapters.  
6 Double-click Sony 802.11g Wireless LAN Adapter.  
The Sony 802.11g Wireless LAN Adapter Propertiesdialog box  
appears.  
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Note  
The Wireless LAN PC Card is not working properly in the following cases:  
• “Sony 802.11g Wireless LAN Adapteris shown with an Xor !symbol.  
c Right-click Sony 802.11g Wireless LAN Adapterand click Removeto  
uninstall the driver. Then repeat the installation process.  
Double-clicking Network Adaptersdoes not display Sony 802.11g Wireless  
LAN Adapter.  
c Remove the Wireless LAN PC Card. Then repeat the installation process.  
Double-clicking Other devicesdisplays Ethernet Controller.  
c Right-click Ethernet Controller, then click Removeto uninstall the driver.  
Repeat the installation process.  
7 Confirm that the message This device is working properly.”  
is displayed under Device status.  
Note  
If This device is working properly.is not shown, the Wireless LAN PC Card is not  
working correctly. Perform steps 1 - 5, right-click Sony 802.11g Wireless LAN  
Adapter, then click Removeto uninstall the driver. After uninstalling, restart the  
computer and repeat the installation process.  
8 Click OKto close the Sony 802.11g Wireless LAN Adapter  
Propertiesdialog box.  
The Device Managerwindow appears.  
9 Click  
to close the Device Managerwindow.  
The System Propertiesdialog box appears.  
10 Click OKto close the System Propertiesdialog box.  
Control Panel appears.  
11 Click  
to close Control Panel.  
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If the computer you are using incorporates another Ethernet interface  
besides the Wireless LAN PC Card, disable the other interface as follows.  
1 Click Start, point to Settings, and click Network and Dial-  
up Connections.  
The Network and Dial-up Connectionswindow appears.  
2 Select the network adapter to disable.  
3 On the Filemenu, click Disable.  
4 Click  
window.  
to close the Network and Dial-up Connections”  
Windows XP operating system:  
1 Click Startand click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
The System Propertiesdialog box appears.  
z Hint  
If the Systemicon is not displayed, click Switch to Classic View.  
3 Click the Hardwaretab, then click Device Manager.  
The Device Managerwindow appears.  
4 On the Viewmenu, click Devices by type.  
5 Double-click Network adapters.  
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6 Double-click Sony 802.11g Wireless LAN Adapter.  
The Sony 802.11g Wireless LAN Adapter Propertiesdialog box  
appears.  
Note  
The Wireless LAN PC Card is not working properly in the following cases:  
• “Sony 802.11g Wireless LAN Adapteris shown with an Xor !symbol.  
c Right-click Sony 802.11g Wireless LAN Adapterand click Removeto  
uninstall the driver. Then repeat the installation process.  
Double-clicking Network Adaptersdoes not display Sony 802.11g Wireless  
LAN Adapter.  
c Remove the Wireless LAN PC Card. Then repeat the installation process.  
Double-clicking Other devicesdisplays Ethernet Controller.  
c Right-click Ethernet Controller, then click Removeto uninstall the driver.  
Repeat the installation process.  
7 Confirm that the message This device is working properly.”  
is displayed under Device status.  
Note  
If This device is working properly.is not shown, the Wireless LAN PC Card is not  
working correctly. Perform steps 1 - 5, right-click Sony 802.11g Wireless LAN  
Adapter, then click Removeto uninstall the driver. After uninstalling, restart the  
computer and repeat the installation process.  
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8 Click OKto close the Sony 802.11g Wireless LAN Adapter  
Propertiesdialog box.  
The Device Managerwindow appears.  
9 Click  
to close the Device Managerwindow.  
The System Propertiesdialog box appears.  
10 Click OKto close the System Propertiesdialog box.  
Control Panel appears.  
11 Click  
to close Control Panel.  
If the computer you are using incorporates another Ethernet interface  
besides the Wireless LAN PC Card, disable the other interface as follows.  
1 On the Startmenu, click Control Panel, and double-click  
Network Connections.  
The Network Connectionswindow appears.  
Note  
If Network Connectionsis not displayed, click Switch to Classic Viewon the  
left of Control Panel.  
2 From LAN or high-speed Internet, select the network  
adapter to disable.  
3 On the Filemenu, click Disable.  
4 Click  
to close the Network Connectionswindow.  
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Uninstalling the Wireless LAN PC Card driver  
To uninstall the Wireless LAN PC Card driver, proceed as follows.  
z Hint  
For information on how to install the Wireless LAN PC Card driver, see page 31.  
Windows Me operating system:  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
The System Propertiesdialog box appears.  
z Hint  
If the Systemicon is not shown, select View all Control Panel options.  
3 Click the Device Managertab.  
4 Click View devices by type.  
5 Double-click Network adapters.  
6 Click Sony 802.11g Wireless LAN Adapter, then click  
Remove.  
The Confirm Device Removaldialog box appears.  
7 Click OKto uninstall.  
The message To finish removing your hardware, you must restart  
your computer. Do you want to restart your computer now?appears.  
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8 Remove the Wireless LAN PC Card from its slot, then click  
Yes.  
The computer restarts. This completes uninstallation of the driver.  
Windows 2000 operating system:  
Notes  
With the Windows 2000 operating system, only users with administrator access  
privileges can uninstall drivers. Log on to the Windows 2000 operating system with a  
user account listed in Administrators.  
Exit all programs before running the uninstall process.  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
The System Propertiesdialog box appears.  
3 Click the Hardwaretab, then click Device Manager.  
The Device Managerwindow appears.  
4 On the Viewmenu, click Devices by type.  
5 Double-click Network adapters, and double-click Sony  
802.11g Wireless LAN Adapter.  
The Sony 802.11g Wireless LAN Adapter Propertiesdialog box  
appears.  
6 Click the Drivertab, then click Uninstall.  
The Confirm Device Removaldialog box appears.  
7 Click OK.  
The Device Manager window appears.  
8 Click  
to close the Device Managerwindow.  
The System Propertiesdialog box appears.  
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9 Click OKto close the System Propertiesdialog box.  
Control Panel appears.  
10 Click  
to close Control Panel.  
Windows XP operating system:  
Notes  
With the Windows XP operating system, only users with administrator access privileges  
can uninstall drivers. Log on to the Windows XP operating system with a user account  
with administrator access privileges.  
Exit all programs before running the uninstall process.  
1 Click Startand click Control Panel.  
Control Panel appears.  
2 Double-click the Systemicon.  
The System Propertiesdialog box appears.  
z Hint  
If the Systemicon is not displayed, click Switch to Classic View.  
3 Click the Hardwaretab, then click Device Manager.  
The Device Managerwindow appears.  
4 On the Viewmenu, click Devices by type.  
5 Double-click Network adapters, and Double-click Sony  
802.11g Wireless LAN Adapter.  
The Sony 802.11g Wireless LAN Adapter Propertiesdialog box  
appears.  
6 Click the Drivertab, then click Uninstall.  
The Confirm Device Removaldialog box appears.  
7 Click OK.  
The Device Manager window appears.  
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8 Click  
to close the Device Manager window.  
The System Propertiesdialog box appears.  
9 Click OKto close the System Propertiesdialog box.  
Control Panel appears.  
10 Click  
to close Control Panel.  
Uninstalling the Wireless Panel  
To uninstall the Wireless Panel, proceed as follows.  
Note  
Exit the Wireless Panel with the icon on your Windows operating system taskbar before  
proceeding.  
z Hint  
For information on how to install the Wireless Panel, see page 39.  
Windows Me operating system:  
Note  
Exit all programs before running the uninstall process.  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Add/Remove Programsicon.  
The Add/Remove Programs Propertiesdialog box appears.  
3 Select Wireless Paneland click Add/Remove.  
The Confirm File Deletiondialog box appears.  
4 Click OK.  
The software uninstall process is carried out.  
5 Click Finish.  
The uninstall process is complete.  
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Windows 2000 operating system:  
Notes  
With the Windows 2000 operating system, only users with administrator access  
privileges can uninstall software. Log on to the Windows 2000 operating system with a  
user account listed in Administrators.  
Exit all programs before running the uninstall process.  
1 Click Start, point to Settings, and click Control Panel.  
Control Panel appears.  
2 Double-click the Add/Remove Programsicon.  
The Add/Remove Programsdialog box appears.  
3 Select Wireless Paneland click Change/Remove.  
The Confirm File Deletiondialog box appears.  
4 Click OK.  
The software uninstall process is carried out, and then the InstallShield  
completion dialog box appears.  
5 Click Finish.  
The uninstall process is complete.  
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Windows XP operating system:  
Notes  
With the Windows XP operating system, only users with administrator access privileges  
can uninstall software. Log on to the Windows XP operating system with a user account  
with administrator access privileges.  
Exit all programs before running the uninstall process.  
1 Click Startand click Control Panel.  
Control Panel appears.  
2 Double-click the Add or Remove Programsicon.  
The Add or Remove Programswindow appears.  
z Hint  
If the Add or Remove Programsicon is not displayed, click Switch to Classic  
View.  
3 Select Wireless Paneland click Change/Remove.  
The Confirm File Deletiondialog box appears.  
4 Click OK.  
The software uninstall process is carried out, and then the maintenance  
completion dialog box appears.  
5 Click Finish.  
The uninstall process is complete.  
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Cleaning  
Precautions  
Clean the casing with a soft cloth, lightly  
moistened with water or a mild detergent  
solution. Do not use any type of abrasive  
pad, scouring powder, or solvent such as  
alcohol or benzene as it may damage the  
finish of the casing.  
Safety  
Do not drop or cause a mechanical shock  
to the Wireless LAN PC Card, as this may  
damage the unit.  
Installation  
Do not expose the Wireless LAN PC Card  
to the following conditions:  
Unstable surfaces  
High humidity or poor ventilation  
Excessive dust  
Direct sunlight or extreme heat  
Closed cars  
Magnetized location (near magnets,  
speakers, or televisions)  
Locations exposed to frequent vibration  
Locations where the transmission of  
radio waves may be obstructed by metal  
plates or concrete walls  
Operation  
If the Wireless LAN PC Card is moved  
directly from a cold location to a warm  
locations, or if it is placed in a very damp  
environment, moisture may condense on  
the parts inside. The Wireless LAN PC  
Card may not operate properly if moisture  
condensation occurs.  
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Specifications  
Getting help  
This section describes how to get help and  
support from Sony, as well as  
troubleshooting tips for your Wireless  
LAN PC Card.  
Protocol support  
TCP/IP compliant  
Standard compliance  
IEEE 802.11b  
IEEE 802.11g  
About Sonys Support Options  
Radio frequency  
Sony provides several support options for  
your Wireless LAN PC Card.  
2.4 GHz wireless network:  
2.4 to 2.4835 GHz (ISM band)  
Operating Instructions explains  
how to use your Wireless LAN PC  
Card.  
Modulation  
DS-SS  
OFDM  
Quick Start Guide explains how to  
install software required to use the  
Wireless LAN PC Card (IEEE 802.11g:  
2.4 GHz/54 Mbps) PCWA-C300S. The  
document also contains answers to  
frequently asked questions and common  
problems.  
General  
Power requirements  
3.3 V DC (supplied from the computer  
through the PC card adapter)  
Current  
Peak current at transmission: 700 mA  
Peak current at reception: 370 mA  
Connector  
Wireless Panel Online Help is the  
Online Help of the supplied Wireless  
Panel utility software. Refer to it for  
instructions on how to use the software.  
PC Card Card Type II (Card Bus)  
Dimensions  
Approx. 2.2 × 0.2 × 3.6 inches  
(Approx. 54 × 5 × 91 mm) (W × H × D)  
(Antenna height: 0.55 inches (Approx. 14 mm))  
Mass  
The Sony Wireless LAN products  
support Web site  
Approx. 1.4 oz. (Approx. 40 g)  
Operating temperature  
wirelesslansupport provides the  
latest information on your Wireless  
LAN products.  
41°F to 95°F (5°C to 35°C) (not condensed)  
Environment temperature  
4°F to 140°F (20°C to 60°C) (not condensed)  
The Sony e-mail support service  
answers your questions by electronic  
mail. Just send your question in an  
e-mail message and a customer service  
representative will reply. To send a  
question to Sony e-mail support, fill out  
the e-mail form at  
Supplied accessories  
See Unpackingon page 12.  
Design and specifications are subject to change  
without notice.  
support/pc/email.html  
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The Sony fax-back service provides  
you with answers to commonly asked  
questions. You can use this automated  
service to request a list of available  
topics then select the topics you want to  
receive. To contact the Sony fax-back  
service, call 1-877-760-7669.  
Glossary  
Access Point (Infrastructure)  
Network mode  
A method of building a wireless network  
using one or more Access Points. For  
details, see Capabilitieson page 5.  
The Sony Customer Information  
Services Center offers information  
about your Wireless LAN products and  
other Sony products that work with your  
computer. To contact the Sony  
Channel  
A part of the frequency spectrum to be  
used for wireless communication.  
Customer Information Services Center,  
call 1-877-760-7669.  
Open 24 hours/day, 7 days/week.  
Only client computers and Access Points  
set to the same channel can communicate  
with each other.  
Client  
A computer connected to a LAN (Local  
Area Network). Also may be called a  
client computer.  
DHCP (Dynamic Host  
Configuration Protocol)  
DHCP lets network administrators centrally  
manage and automate assignment of client  
computer IP addresses.  
DNS (Domain Name System)  
A system that translates host names into  
IP addresses.  
Networks that use the TCP/IP protocol,  
such as the Internet, use a set of numbers  
like 192.168.0.1 (IP address) to identify a  
computer. However, since the IP address  
is hard to memorize, DNS was developed  
to allow a name like www.sony.comto  
identify a computer for convenience. DNS  
servers manage these translations from  
host names into IP addresses.  
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LAN (Local Area Network)  
A network which is accessible only to its  
members, unlike the Internet which is  
open to an unlimited number of people. A  
LAN may be built for different purposes.  
For example, you can build an office LAN  
that is accessible only to members of the  
same department or a home LAN that is  
accessible only to family members.  
Network Name (SSID)  
A wireless LAN group identifier  
according to the IEEE 802.11 standard.  
SSID stands for Service Set ID. The  
Network Name can be set individually for  
each Access Point and Peer to Peer  
Network to connect to. When roaming  
among multiple Access Points is used, all  
Access Points must be configured for the  
same Network Name (SSID) and WEP  
encryption key.  
TCP/IP (Transmission Control  
Protocol/Internet Protocol)  
TCP/IP is the network communications  
protocol that is used to communicate over  
the Internet. TCP is a connection-oriented  
protocol for establishing reliable,  
sequenced data transfer. TCP ensures that  
data reaches its destination.  
IP assembles and addresses data packets  
for transmission to their network  
destinations.  
WAN (Wide Area Network)  
A network that interconnects remote  
LANs through the Internet or telephone  
lines.  
59  
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Troubleshooting  
Read the Troubleshooting section of this guide before calling Sony  
Customer Information Services. If you still cannot resolve your issue after  
reading this section, call Sony Customer Information Services.  
Symptom  
Cause/Remedy  
The Wireless LAN PC Card may not be properly inserted  
into the PC card slot of your computer.  
My computer does not  
detect the Wireless  
LAN PC Card.  
c Check that the Wireless LAN PC Card is inserted in the  
proper direction, then push it in as far as it will go.  
You did not enter a password when your Windows operating  
system started.  
I cannot see other  
computers.  
c Make sure that you enter a user name and appropriate  
password when you log on to your Windows operating  
system.  
Windows settings are incorrect.  
c Check your Windows operating system network settings.  
If there are no other computers on the network to which you  
are connected, no other computer is displayed.  
The Access Point is not connected.  
I cannot access the  
Internet.  
c Follow the instructions in the Access Point Operating  
Instructions to connect it properly.  
The Wireless LAN PC Card may not be inserted into your  
computer.  
c See the instructions on page 17 of this manual to insert it  
properly.  
Communication between the Access Point and your  
computer are not established.  
c Check the communication status using the Wireless Panel.  
For details on how to check the status, see Checking the  
communication status(page 29).  
The Access Point is not properly configured.  
c Configure the Access Point with the connection method of  
your choice.  
Distance between computer and Access Point is too great.  
The maximum allowable distance is about 150 feet in line of  
sight, but this will vary depending on usage conditions.  
c Check the signal level indicator on your Windows  
operating system taskbar. If the level is low, bring the  
computer and Access Point closer together.  
60  
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Symptom  
Cause/Remedy  
There is interference with other Access Points.  
c Try changing the Access Point channel setting.  
Data transfer speed is  
slow  
The network is handling a large amount of simultaneous  
traffic.  
c Try again when the network load is lower.  
Communication distance is long.  
c Reduce the communication distance.  
There are obstacles (objects blocking radio transmission)  
within the communication range.  
c Remove the obstacles or change the installation location.  
I cannot remember the  
WEP Key.  
c When using an Access Point, reset the Access Point to its  
defaults. For further information about how to reset the  
Access Point, see the Access Point Operating Instructions.  
c When using a Wireless LAN PC Card in Peer to Peer  
Network connection mode, delete the network settings  
registered on each computer connected to the network, then  
reconfigure the computers wireless network settings.  
61  
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The Sony Wireless LAN products support Web site  
latest information on your Wireless LAN products.  
The Sony e-mail support service answers your questions  
by electronic mail. Just send your question in an e-mail message  
and a customer service representative will reply. To send a  
question to Sony e-mail support, fill out the e-mail form at  
The Sony fax-back service provides you with answers to  
commonly asked questions. You can use this automated service  
to request a list of available topics and then select the topics you  
want to receive. To contact the Sony fax-back service, call  
1-877-760-7669.  
The Sony Customer Information Services Center offers  
information about your Wireless LAN products and other Sony  
products that work with your computer. To contact the Sony  
Customer Information Services Center, call  
1-877-760-7669.  
Open 24 hours/day, 7 days/week.  
Printed on 100% recycled paper using VOC (Volatile  
Organic Compound)-free vegetable oil based ink.  
Printed in Japan  
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