Samsung DVR SVR 470 User Guide

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Preface  
This product must be installed by skilled and experienced personnel; selfinstallation by the user is  
prohibited. Selfinstallation by the user may result in fire, electrocution, and/or product malfunctions.  
Please contact your sales agent for help with safe assembly and installation.  
This instruction manual is based on the SVR470 installed with the firmware version at 1.0.0.  
The contents of this manual may change in order to accommodate updates in firmware and/or software.  
Also, the specifications and/or design of this product may change without prior notice for product  
improvement.  
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Table of Contents  
Table of Contents  
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Table of Contents  
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Table of Contents  
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Table of Contents  
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1.1. Warning Symbols  
Chapter 1. Safety Warnings  
1.1.Warning Symbols  
Misuse or wrongful operation of the item may result in death, injury, or bring about  
other harmful results. It indicates absolute caution must be observed when operating  
said item.  
Warning  
Before Installation  
9 Please check the power outlet voltage (AC 100V~240V) before you connect the  
power to the outlet.  
9 Make sure that the product is switched off before you install it.  
9 To avoid the risk of electric shock and/or fire, do not install the product in a damp area.  
9 The product must be grounded to reduce the risk of electric shock.  
Using the Product  
9 Opening or removing the product case will expose you to the risk of electric shock; do  
not open or remove the case unless you are a qualified technician.  
9 To prevent electrical fire, do not connect multiple power cords to a single outlet.  
9 Do not place heavy objects or vessels containing water on the unit since it can cause  
serious malfunctions.  
9 Do not use this item in a location containing propane gas, gasoline, or other  
flammable substances to avoid risk of explosion or fire.  
9 To avoid the risk of electric shock, do not touch the power plug with moisture on your  
hands.  
9 Do not insert your hand or finger to the DVD slot; it may cause injury.  
9 Make sure that no electrically conductive material enters the cooling vent.  
9 Do not pull on the power plug with any force; a damaged plug may cause electric  
shock or fire.  
9 To avoid the risk of an explosion, the internal Lithium battery must be replaced only  
with an identical, or a fully compatible, product. Obsolete batteries must be properly  
retired or recycled to protect the environment.  
9 Do not expose the battery to heat or place it in fire; short-circuiting or disassembling  
the battery is also hazardous.  
9 Do not recharge the batteries in the remote controller.  
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1.1. Warning Symbols  
Disassembly and Cleaning  
9 There is a risk of malfunction, shock, and other dangers. Do not disassemble or  
attempt to fix or alter the product yourself.  
9 Do not clean the product with water, paint thinner, or other organic solvent as doing  
so may cause product malfunctions and/or electric shock. When cleaning the product,  
use a dry cloth to wipe the exterior of the device.  
Misuse or wrongful operation of the item may result in injury or damage to the item.  
It indicates caution should be observed when operating.  
Caution  
Installing the Product  
9 When installing the product, please leave at least 15cm of space between the cooling  
vent and the wall for proper heat dissipation.  
9 To prevent user injury and product damage, please install the product on a level  
surface with no risk of the product falling.  
9 Avoid installation in an environment where the product will be exposed to heat or  
direct sunlight; product deformation and/or damage may result.  
9 Installing a camera while recording is in progress may corrupt the recorded picture in  
other channel(s). To avoid decreasing video quality, please only record after  
installation of a new camera is complete.  
Using the Product  
9 Avoid shock and vibration while operating or moving the item.  
9 Do not move the product while it is in operation; do not expose the product to strong  
impact or throw the product.  
9 Before adding HDDs from a third party, please contact your sales agent and avoid a  
possible malfunction.  
9 Damage to the product that is consequential to using a non-recommended hard disk  
voids your product warranty.  
9 This product is not an anti-theft or fire-prevention device; the manufacturer is not  
responsible for any damage to property or personnel that may occur.  
9 We recommend the installation of an uninterrupted power supply for all storage  
devices.  
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1.1. Warning Symbols  
FCC Compliance Statement  
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which cause  
the user will be required to correct the interference at his own expense.  
Correct Disposal of This Product  
(Waste Electrical & Electronic Equipment)  
(Applicable in the European Union and other European countries with separate collection  
systems.) This marking shown on the product or its literature, indicates that it should not be  
disposed with other household wastes at the end of its working life. To prevent possible  
harm to the environment or human health from uncontrolled waste disposal, please separate this from  
other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.  
Household users should contact either the retailer where they purchased this product, or their local  
government office, for details of where and how they can take this item for environmentally safe  
recycling. Business users should contact their supplier and check the terms and conditions of the  
purchase contract. This product should not be mixed with other commercial wastes for disposal.  
Correct Disposal of Batteries in this Product  
(Applicable in the European Union and other European countries with separate battery return  
systems.)  
This marking on the battery, manual or packaging indicates that the batteries in this product  
should not be disposed of with other household waste at the end of their working life.  
Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains  
mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not  
properly disposed of, these substances can cause harm to human health or the environment. To  
protect natural resources and to promote material reuse, please separate batteries from other types of  
waste and recycle them through your local, free battery return system.  
The rechargeable battery incorporated in this product is not user replaceable.  
For information on its replacement, please contact your service provider.  
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1.1. Warning Symbols  
Samsung Techwin cares for the environment at all product  
manufacturing stages to preserve the environment, and is taking a  
number of steps to provide customers with more environmentally  
friendly products.  
The Eco mark represents Samsung Techwin's will to create  
environmentally friendly products, and indicates that the product  
satisfies the EU RoHS Directive.  
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2.1. Package Contents  
Chapter 2. Product Description  
2.1.Package Contents  
The SVR470 package includes the DVR and following components. Please make sure that your package is  
not missing any of these. If it is, please contact your vendor for assistance.  
1. Network Viewer Program CD  
4. Remote Controller Batteries  
2. User's Manual  
3. Remote Controller  
5. Power Cord & Adapter  
6. Rack Mounts & Fixture Screws  
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2.2. Front  
2.2.Front  
9
10  
7
8
3
4
6
5
2
1
2.2.1. Button Operation  
No.  
Button  
Description  
No.  
Button  
Description  
1
11  
POWER  
Turns the DVR on or off.  
PTZ  
Controls a connected PTZ camera.  
Backs up still images and videos.  
Moves between menus, or  
selects a menu.  
2
3
12  
13  
COPY  
Reverses the playback direction  
when playing or searching a  
video.  
The playback is backwards  
when pressed while playing  
forward.  
Activates the screen Auto  
Sequencing mode.  
DIRECTION  
AUTO  
Displays the full screen or splits  
the screen; 4 split screens for the  
470 model, and 9 split screens for  
the 940 model.  
Changes the playback speed to  
2x and 4x while playing and  
searching video.  
4
14  
FAST  
STOP  
MULTI  
Used when to stop playing a  
video and to search a new file.  
Exits the menu or cancels  
command.  
a
5
6
15  
16  
ESC  
PLAY/  
PAUSE  
Moves up in the settings menu  
screen.  
Plays or pauses a video.  
When pressed while playing,  
this button plays video frame  
byframe.  
Moves right in the Settings menu  
screen.  
7
17  
STEP  
Used to record and stop  
recording manually. (Changes  
the recording mode from  
Normal to Manual.)  
Moves down in the settings men  
screen.  
8
9
18  
19  
REC  
Moves left in the Settings menu  
screen.  
SEARCH  
Searches recorded videos.  
Switches between the 4 split  
screen and full screen modes for  
the Live screen.  
Also used to select a menu  
or save new settings.  
10  
21  
20  
MENU  
USB  
Opens the Settings menu.  
ENTER  
Used to upgrade via USB or to back up still images and videos to a USB drive.  
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2.3. Back  
2.2.2. LED Operation  
No.  
LED  
Description  
No.  
LED  
Description  
Turns on when the product is  
powered.  
1
6
POWER  
REC  
Turns on while recording video.  
Turns on while a backup is in  
progress.  
Turns on upon video input or the  
activation of an event.  
2
3
4
5
7
8
COPY  
ALARM  
NETWORK  
HDD  
1
2
3
4
Turns on when an alarm is  
activated.  
Turns on upon video input or the  
activation of an event.  
Turns on when the system is  
connected to a network.  
Turns on upon video input or the  
activation of an event.  
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Turns on while recording or  
playing a video.  
Turns on upon video input or the  
activation of an event.  
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2.3.Back  
[SVR-470 Rear Panel]  
No.  
1.  
Terminal  
Description  
VIDEO IN:  
AUDIO IN  
AUDIO OUT  
VIDEO OUT:  
VGA  
Camera Input Terminal (NTSC/PAL)  
Audio Input Terminal  
2.  
3.  
Audio Output Terminal  
4.  
Monitor Connection Terminal  
PC VGA Monitor Connection Terminal  
5.  
Development and console purposes; cannot be used for any other  
purposes.  
6.  
RS232  
7.  
8.  
LAN  
RJ45 Jack  
RS485/422  
SENSOR IN  
ALARM OUT  
TERM  
PTZ Camera Control Terminal  
Sensor Input Terminal  
Alarm Output Terminal  
RS485 Termination ON/OFF Switch  
Power Input  
9.  
10.  
11.  
12  
Power  
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2.4. Remote Controller Buttons  
2.4.Remote Controller Buttons  
No.  
1.  
Terminal  
MENU  
AUTO  
SPOT  
Description  
Opens the Settings menu.  
2.  
3.  
4.  
5.  
Activates the Auto Sequencing mode.  
Not used for this product.  
PTZ  
Controls a connected PTZ camera.  
Backs up still images and videos.  
COPY  
Used to record and stop recording manually. (Changes the recording mode  
from Normal to Manual.)  
6.  
7.  
RECORD  
STOP  
Used when to stop playing a video and to search a new file.  
Searches recorded videos.  
8.  
SEARCH  
STEP  
9.  
When pressed while playing, this button plays video framebyframe.  
Plays or pauses a video.  
10.  
11.  
PLAY/PAUSE  
FAST  
Changes the playback speed to 2x and 4x while playing and searching  
video.  
Reverses the playback direction when playing or searching a video.  
The playback is backwards when pressed while playing forward.  
12  
DIR  
Switches between the 4 split screen and full screen modes for the Live  
screen. Also used to select a menu or save new settings.  
13  
14  
15  
ENTER  
MULTI  
ESC  
Activates 4 split screens.  
Used to record and stop recording manually. (Changes the recording mode  
from Normal to Manual.)  
Used to set up a remote control ID, password, and IP. 1 to 9 is available for  
the remote control IDs.  
16  
0~9  
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2.4. Remote Controller Buttons  
Press the ID SET button and then the number button. The product displays  
ID=Number (1~9) on the screen and starts responding to the remote  
controller's commands.  
17  
18  
ID SET  
POWER  
Turns the DVR on or off.  
Remote Controller Operation Range  
5m  
30° 30°  
Remote Control ID Setup  
To control multiple products with one remote controller, remote control IDs are assigned to each  
product.  
[How to Set Up]  
In the System menu under System Setup, select an ID at "Remote Control ID".  
(1 to 9 is available to select using the left and right arrow buttons.) The default value is "All"  
displayed with "ID=ALL".  
Save the new settings and exit to the main screen.  
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2.4. Remote Controller Buttons  
[How to Use]  
To control a product with ID 1, press the ID SET button [Pic 1] and then the number 1. The  
product displays ID=1 on the screen [Pic 2] and starts responding to the remote controller's  
commands.  
To control a product with ID 2, follow the same instructions as above; press ID SET, and then the  
number 2. The product then displays ID=2 on the screen and starts responding to the remote  
controller's commands.  
[Pic 1. Remote ID SET Button]  
[Pic 2. The product displays the ID on the screen.]  
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3.1. Network Wiring  
Chapter 3. Installing Hardware  
3.1.Network Wiring  
The following example is a wiring diagram for the SVR470, monitors, CCTVs, and external devices.  
[Installing the SVR-470]  
3.2.Detailed Wiring Instructions  
3.2.1. Camera  
The SVR470 can be connected to a maximum of 4 CCTV cameras.  
Connect the BNC terminal on a camera with the CAMERA IN terminal on the back of the product.  
[The SVR-470 & Camera Connection]  
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3.2. Detailed Wiring Instructions  
3.2.2. Connecting Audio  
This product can record audio when audio devices are connected to the audio inputs.  
[The SVR-470 & Audio Device Connection]  
Audio Input  
Connect a RCA audio input terminal (micequipped camera) with the AUDIO IN terminal on the back of  
the product. (Compatible with any mic and speaker model.)  
To activate audio input, turn [ON] the [Recording Audio] option at the Settings →  
Record Setup Detail Setup menu.  
Note  
Audio Output  
Connect an RCA audio output terminal (speakerequipped monitor, and etc.) with the AUDIO OUT  
terminal on the back of the product.  
Audio may skip if it is recorded in 4CH and played on 4 split screens. If this happens,  
change the screen mode to Full Screen.  
Caution  
3.2.3. Monitor  
To output video feed from a camera to a monitor, connect the monitor to the VGA or VIDEO OUTPUT  
terminal on the back of this product using a VGA or BNC cable. 2 monitor output terminals (1 BNC and 1  
VGA) are available and they can be used simultaneously.  
Optionally, you can simply use the 3.5" LCD monitor on the front panel of this product for video output.  
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3.2. Detailed Wiring Instructions  
[Connecting Monitor]  
VGA Monitor Output  
This output connector is for a VGA monitor.  
No.  
1
Description  
No.  
9
Description  
N/C (Not Connected)  
Grounded  
Red Signal (75, 0.7Vpp)  
Green Signal (75, 0.7Vpp)  
Blue Signal (75, 0.7Vpp)  
N/C (Not Connected)  
Grounded  
2
10  
11  
12  
13  
14  
15  
Grounded  
3
N/C (Not Connected)  
4
HSYNC (Horizontal  
Synchronization)  
5
Grounded  
VSYNC (Vertical Synchronization)  
6
Grounded  
N/C (Not Connected)  
7
Grounded  
8
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3.2. Detailed Wiring Instructions  
LCD Monitor Output  
You can use the 3.5" LCD monitor on this product for visual monitoring. To set up the LCD operation, go  
to the "System" mode under System Setup. The LCD performs identically to a BNC/VGA monitor.  
3.2.4. Alarm Input & Output  
These external sensor connection terminals are used to receive information from connected sensors and  
devices.  
Relay Output  
This alarm output terminal is for a contact relay that sends alarm to an external device. NO (Normal  
Open) and NC (Normal Close) are available depending on the contact types.  
You can define the operation of a relay output by coordinating Motion Detection and  
sensors at the Event settings in the main menu.  
Note  
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3.2. Detailed Wiring Instructions  
3.2.5. External Control Device (RS485)  
This terminal is used to connect an external control device. Term Switch on the back of this product  
turns on or off the terminating resistance of the RS485 communication device.  
3.2.6. Connecting to LAN (Ethernet 10/100 BaseT)  
This port is used to connect to a network.  
No.  
1
Description  
No.  
5
Description  
TX+(Data Transmission)  
N/C (Not Connected)  
TX(Data Transmission)  
RX+(Data Transmission)  
N/C (Not Connected)  
RX(Data Reception)  
N/C (Not Connected)  
N/C (Not Connected)  
2
6
3
7
4
8
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3.3. Installing HDD  
3.3.Installing HDD  
Please follow the instructions below to add or replace an HDD.  
Assembling HDD  
Attach the HDD brackets to an HDD using the fixture screws. (No. 1: Screws, No. 2: HDD Brackets)  
Attach the 4 fixing screws and vibration reducing washers to the HDD bracket.  
The following picture shows an HDD attached with 4 fixture screws.  
Once the brackets are attached to the HDD, place the HDD on the product hanger.  
Install the HDD with the front facing the product fan and the cable connection terminal facing the board.  
The following picture shows an HDD being installed in the product hanger.  
When attaching the HDD, match the holes on the HDD brackets to the protrusions on the hanger.  
[Installing HDD to Hanger]  
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3.3. Installing HDD  
Once the HDD is installed, connect the SATA and power cables.  
As shown in the picture below, connect the enclosed SATA cable to the HDD, followed by the HDD  
power then data cables to the board.  
[Connecting SATA Cable]  
[Connecting Power & Data Cables]  
HDD Data Cable Connector on the Board  
HDD Power Cable Connector on the Board  
After installing the HDD, fasten the HDD brackets as shown in the picture below.  
Now the HDD is fully attached to the product.  
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3.3. Installing HDD  
HDD Connecting Instructions  
Place an HDD attached with the HDD brackets to the product hanger.  
Attach the HDD to the hanger using the enclosed fixture screws.  
Connect the enclosed power/data cable to the HDD.  
Connect the HDD data cable to the main board.  
Connect the HDD power cable to the main board.  
The product automatically formats a newly installed HDD when it powers up; you can  
immediately start using new HDDs without formatting.  
Note  
Detaching HDD  
Detaching an HDD is the same as attaching it, but in reverse order.  
Detach the HDD from the product hanger.  
Unplug the SATA and power cables.  
Loosen the HDD fixture bracket.  
Detach the HDD.  
When attaching or detaching an HDD, make sure the product turned off first.  
Caution  
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4.1. Monitoring Screen  
Chapter 4. Menu Introduction  
4.1.Monitoring Screen  
When turning on the product, the front LCD monitor or a connected monitor displays a live screen.  
Before turning on the power, first connect a camera and monitor.  
ƒ Connect the power cable to the power jack on the back of the DVR, and then press the front  
power switch to turn on the DVR.  
ƒ Upon turning on the power, the DVR automatically detects available video input signals.  
ƒ It retains its current settings even over power outages.  
4.2.Menus  
To bring up the Settings menu, press the Function button on the front panel of the product, or simply  
press MENU on the remote controller. Available menus are as shown below.  
The product language is set to English as the default. Change it to your language at the  
"System Setup" menu.  
Note  
Available menus are as shown below. For more details, refer to the "Setup" instruction page for each  
menu.  
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4.3. Menu Screen Description  
System  
Settings  
Event  
Settings  
Screen  
Settings  
Record  
Settings  
Network  
System, HDD, Password, Time, PTZ  
Network, Client Access, Serial, EMail  
Event, Motion Detection, Text, Relay  
Normal Settings, Detailed Settings  
Screen, Auto Sequencing, Screen Display  
4.3.Menu Screen Description  
When pressing the MENU button on the main frame, or on the remote controller, the following menu  
screen appears.  
Main Menu  
Sub Menu  
Options  
Setup Guidelines  
ƒ Main Menu: Main menus are tabbed by the settings category.  
ƒ Sub Menu: Sub menus are available under the main menu of each tab.  
ƒ Options: Options for sub menus are available to change.  
ƒ Setup Guidelines: Help messages are available to setup each individual setting.  
ƒ The Record menus may take a while to apply new settings  
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4.4. Closing Menu  
ƒ while others will take effect immediately without delay.  
Menu Operation  
z Using the Main Frame Button  
ƒ Move between Menus: Press the  
ƒ Change Settings: Press the  
ƒ Exit Menu: Press ESC.  
buttons.  
buttons.  
z Using the Remote Controller  
ƒ Move between Menus: Press the  
ƒ Change Settings: Press the  
ƒ Exit Menu: Press ESC.  
buttons.  
buttons.  
4.4.Closing Menu  
To exit the menu, press ESC. When a window appears asking your confirmation, select "YES" to apply  
new settings.  
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5.1. System  
Chapter 5. System Setup  
This chapter describes the general system menus of the DVR. Press the MENU button, and then select a  
tab using the left and right buttons. The sub menus appear as shown in the picture below. Press the  
ENTER button, and select a sub menu using the left and right buttons. Press ENTER again, and then  
change the settings of the menu by pressing the left and right buttons.  
5.1.System  
LANGUAGE: Select a language for the DVR: a total of 16 languages including Korean and English  
are available.  
KEY BUZZER: Select On to activate a buzzer when the front button on the DVR is pressed.  
DEFAULT: Resets the current settings to their factory defaults.  
REMOTE SETUP: Select ON to change the settings of the DVR from a remote location.  
When "ON" is selected, you can connect to the DVR and change the settings remotely over the  
network.  
REMOTE CONTROLLER ID: Activates the remote control ID of connected devices; IDs 1 to 9 are  
available. Remote controller IDs appear on the monitoring screen in the form of ID=1 or 2. When  
selecting All, ID=All is displayed on the screen as all DVR systems start responding to one remote  
controller.  
DESCRIPTION: Displays the DVR information. Select [DISPLAY] and press the ENT button to check  
the DVR's system information: S/W version, HDD capacity, IP address, MAC address, and UI Toolkit  
version.  
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5.2. HDD  
TEST MODE: Select this mode to upgrade the firmware.  
For instructions on upgrading the firmware, please refer to (Appendix: How to  
Upgrade Firmware.)  
LCD: Select a duration period to keep the front 3.5" LCD on for video display.  
ƒ The default value is 10 minutes.  
ƒ 3 MIN/10 MIN: If no button is used for 3minutes to 10 minutes, the LCD monitor automatically  
turns off, and then comes back up when any button is pressed.  
ƒ Always: Keeps the monitor on at all times.  
5.2.HDD  
HDD FORMAT: Deletes all records in the HDD.  
Press the ENT button to delete all records. Once all data is deleted, the DVR reboots itself to  
stabilize the system.  
HDD DESCRIPTION: Displays information including the HDD capacity and recording start and end  
times.  
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5.3. Password  
5.3.Password  
Limit the usage of menus by setting a password.  
The DVR provides 1 ADMIN and 3 USER accounts.  
USER AUTHENTICATION: Set up the user permissions and password for the menus. The password  
must be a 4digit number, and can be selected with the number keys (0~9).  
USER PASSWORD: Enter a user password.  
`The password must be a 4digit number, and can be selected with the number keys 0~9.  
For more detailed instructions on setting up a password, please refer to DVR User Permissions.  
EVENT BEEP: You may activate a buzzer when an incorrect password is entered 3 or more times.  
5.3.1. DVR User Permissions  
Use the USER PASSWORD option to set up user permissions. You can give different permissions to a  
total of 4 USER accounts including ADMIN.  
A
B
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5.3. Password  
Total 6 different user permissions are available.  
List  
MENU  
PB  
Description  
List  
Description  
Permissions to use the Recording Off  
option.  
Permissions to use the Power Off  
option.  
Permissions to use menus.  
Permissions to the Search option.  
R/OFF  
P/OFF  
Permissions to use the Power On  
option.  
Permissions to use the PTZ options.  
PTZ  
P/ON  
z Pic A.: PASSWORD CHECK Description  
ƒ Enables a popup window that prompts for a password each time a menu is selected.  
PASSWORD CHECK = "X"  
ƒ When selecting X, everyone can access the pertinent menu without entering password. When  
PASSWORD CHECK for MENU is set to "X," the entire entries on the column automatically  
reset to "O" as shown in Pic B.  
To set up different permissions for users, select "O" for PASSWORD CHECK, and then read the  
following instructions.  
When PASSWORD CHECK is set to "X," everyone can access the pertinent menu  
without entering password. This option is recommended only if one administrator  
Caution  
manages the DVR.  
PASSWORD CHECK = "O"  
ƒ Only users that are set to "O" can access the pertinent menu. Select O or X per user under  
each menu, then the menu requires a password for the access; users that do not know the  
password cannot use the menu.  
When PASSWORD CHECK is set to "O," only the administrator can set up permissions  
for the pertinent menu. This option is recommended if more than one administrators  
Caution  
and users access the DVR.  
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5.4. Clock  
5.4.Clock  
Setup timerelated settings for a DVR such as the time, date display type etc.  
CLOCK: Configure the NTP and daylight saving time of the DVR. When the time is set, the system  
automatically reboots itself to save the previous data.  
ƒ DAYLIGHT SAVING: Select "ON" if Daylight Saving Time applies to your area.  
DST START: Select a date that Daylight Saving Time begins.  
DST END: Select a date that Daylight Saving Time ends.  
DATE SETUP: Select the current time of your area.  
ƒ NTP (Network Time Protocol): Select "ON" to enable this option.  
When enabled, the DVR compares its time with the NTP server once every 24 hours. If the time  
difference between the server and itself is more than 2 seconds, it automatically  
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5.4. Clock  
resynchronizes its time to the server time.  
(Approximately 2 seconds of time difference occurs on a daily basis.)  
TIME SERVER: Enter the name of a desired NTP Server.  
(Korean Example: Enter an internetbased NTP server such as time.bora.net.)  
GMT: Select your GMT time (adjustable).  
(Korea is GMT +09:00.)  
DATE MODE: You can change the display format of the DVR date. 6 formats are available as listed  
below:  
Type  
Type  
1
3
5
2
4
6
YY/MM/DD  
MM/DD/YY  
DD/MM/YY  
YYMMDD  
MMDDYY  
DDMMYY  
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6.1. Network  
Chapter 6. Network Setup  
6.1.Network  
Set up information to connect a system to the network.  
NETWORK TYPE [ADSL, LAN, DHCP]: Select a network type to connect the system.  
LAN Settings  
ƒ IP ADDRESS: Enter the [IP address] for a system (generally provided by your ISP).  
ƒ SUBNET MASK: Enter the address of the sub  
ƒ net mask (generally provided by your ISP).  
ƒ GATEWAY: Enter the address of the [gateway] (generally provided by your ISP).  
ƒ DHCP Settings: Use this option if the DVR is assigned to a dynamic IP from a router.  
ƒ When using DHCP, the domain name of the DVR registered to a DDNS server is mainly used  
to connect to the network instead of the IP.  
ƒ ADSL: Select this if you use PPPoE.  
Press the ENTER button on the menu to bring up the following setup menu.  
ƒ ID: Enter an ID to connect to an ADSL network.  
ƒ PW: Enter the password of the ID entered above.  
DDNS ON/OFF: When using a dynamic IP (DHCP), the IP constantly changes and its address  
becomes undetectable. In this case, you can register the domain name and IP address of the DVR,  
so you can access it via the domain name when the IP address changes.  
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6.2. DDNS Connection Setup  
6.2.DDNS Connection Setup  
Step 1). Set up the DDNS connection as follows at the Network Settings menu in the SVR470 main  
frame.  
Press the Menu button, and then select the Network menu. The following screen appears.  
On the following screen, change DDNS to "ON," and then press "ENTER"  
SERVER ADDRESS: Enter the address of the DDNS server.  
The default server is www.samsungipolis.com.  
() Caution: Do not change the server name unless it is necessary.)  
PW: Enter the password registered at www.samsungipolis.com.  
Once you finish the settings above, the DVR main frame is ready to connect to the DDNS  
server.  
Step 2). Once you finish the settings above, move to the registered DDNS server. (Refer to  
6.3.DDNS  
If the DVR is connected to a cable modem or an xDSL modem, a new IP address will be assigned each  
time the device connects to the ISP. In such a case, the user may not be able to find out the DVR's IP  
address. By registering a DVR with a dynamic IP address to a DDNS server, the DVR's IP may be  
identified by connecting to the DDNS server.  
To register a dynamic IP address to a DDNS, follow the instructions shown below.  
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6.3. DDNS  
6.3.1. DDNS Registration  
Step 1). Connect to the iPOLiS website and sign up for a membership.  
¾ Website URL: [www.samsungipolis.com]  
¾ To sign up, click to agree with the Terms of Service, check the availability of your ID, and  
then enter your personal information.  
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6.3. DDNS  
Step 2). Using your registered ID, log in to the site. You can now register the DVR.  
¾ Log in to the iPOLiS website.  
ƒ Upon login, a list of registered products is displayed.  
(If no product has been registered, the list shows an empty page.)  
¾ To register the DVR, first register its product Domain. Check the availability of the product  
Domain, and then enter necessary information to finish the registration.  
¾ Product Domain cannot be modified once they are registered. To change a product  
Domain, you must register the product again.  
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6.3. DDNS  
Step 3). Set up the DDNS information for the SVR470.  
At the Network Settings menu in the SVR470 main frame, follow the instructions below.  
Press the Menu button, and then select the Network menu. The following screen appears.  
Select "ON" for DDNS. (The default address: www.samsungipolis.com)  
Enter the Domain and password used to register the product on the iPOLiS website into ID  
and PW.  
¾ Once you finish the settings above, the DVR main frame is ready to connect to the DDNS  
server.  
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6.4. Connecting to Client  
Step 4). The connection status of the DVR is available to check at the Product List on the website.  
¾ Connected products are displayed as "On" in the Product List.  
ƒ [View]: Moves to the login page of Web Viewer of the selected product.  
ƒ [Edit] / [Delete]: Edits the information of the selected products, or deletes the product from  
the list.  
6.4.Connecting to Client  
PORT: Change a [port] to connect to a client.  
The SVR470 uses total 3 different ports.  
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6.5. SERIAL  
DVR Default Settings Port (3495): Control Connect, PTZ, Event, and other control data  
ƒ Default Settings Port +1(3496): Video  
ƒ Default Settings Port +2(3497): Audio  
i.e.) If DVR's default settings port is: 3495  
ƒ Video Settings Port is: 3496  
ƒ Audio Settings Port is: 3497  
CLIENT ACCESS Select ON to access the DVR remotely over the network.  
BANDWIDTH SAVING: Select ON to consume less bandwidth. Selecting [ON] transfers only the  
standard frames. [OFF] transfers all frames.  
6.5.SERIAL  
Configure settings to connect a POS device.  
TYPE: Select RS232 or RS485.  
SYSTEM ID: Select the system ID.  
BAUD RATE: Select a data transfer speed (bits per second).  
DATA BIT: Select a data transfer bit.  
PARITY BIT: Select a type to check data transfer errors.  
STOP BIT: Select a stop bit upon completing a data transfer.  
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6.6. E-MAIL  
6.6.E-MAIL  
Set up an email address to receive captured event images when events occur.  
EMAIL: Select to alert via email upon the occurrence of events. Selecting [ON] sends out an email,  
and [OFF] disables the email alert.  
MAIL ADDRESS: Enter the email address of the recipient. Press ENTER to bring up a soft keyboard  
and enter an email address. Use the up, down, left, and right buttons to select keys and enter an  
address.  
MAIL SERVER IP: Enter the IP address of the outgoing mail server.  
AUTHENTICATION: Enter your ID and password for the outgoing mail server.  
ID: Enter your user ID for the outgoing mail server.  
PW: Enter the password of the ID entered above.  
RETURN MAIL ADDRESS: Enter the email address to receive emails returned from the recipient  
email address.  
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7.1. Record Setup  
Chapter 7. Recording & Event Setup  
7.1.Record Setup  
Press the MENU button, and then select a tab using the left and right buttons. The Record sub menus  
appear as shown in the picture below. Press the ENTER button, and select a sub menu using the left and  
right buttons. Press ENTER again, and then change the settings of the menu by pressing the left and  
right buttons.  
7.1.1. General Setup  
IMAGE SIZE: Select a video size. The SVR470 supports two resolutions: 352x240 and 704x480.  
Selecting the largest size (704x480) improves the recorded image quality, but increases the file  
size and decreases the frame rate. The monitoring screen can be recorded to the HDD. The  
recordable capacity varies depending on the size of the HDDs.  
REPEAT RECORD: Select to repeat the recording operation.  
[ON]: The unit keeps repeating the recording operation. If there is not enough space in the HDD,  
it overwrites the oldest data with new recording data.  
[OFF]: If there is no longer enough space in the HDD, and then aborts the operation.  
WARNING MESSAGE: Select a minimum % of free space left in the HDD to display an alert  
message. Available ranges are from 1 to 20%, with 5 to 10% being generally recommended.  
WARNING BEEP: Select ON or OFF to play an alert buzzer when the free space in the HDD reaches  
the previously defined %.  
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7.1. Record Setup  
7.1.2. Detail Setup  
Set up detailed recording settings.  
ƒ CHANNEL: Select a channel to apply the detailed settings to.  
ƒ MODE: Select a recording mode for the selected channel.  
List  
Normal Recording Mode  
Motion Detection Recording  
Sensor  
Description  
Commands the channel to keep recording 24 hours.  
Commands the channel to start recording only if movement is detected.  
Commands the channel to start recording only if a sensor is activated.  
Commands the channel to start recording only if a text event occurs.  
Commands the channel to record as scheduled.  
TEXT  
Scheduled Recording  
Recording Disabled  
Disables the recording feature.  
ƒ SCHEDULE: Set the Recording Mode to "Scheduled Recording", and then select this menu to  
schedule recording by the time and day.  
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7.2. Event Setup  
Scheduled Recording can be set up to 24 hours per day. Using the  
block, and then press ENT to select a recording mode.  
buttons, move to an hour  
S : Sensor Recording  
‐ : Recording Disabled  
C : Continuous (Normal) Recording  
M : Motion Detection Recording  
T : Text Recording  
ƒ Image Quality: Select High, Standard, or Low to adjust the image quality.  
ƒ Recording Frames: Select the number of images (frames) that can be recorded per second. At  
the 704x480 size, a maximum of 30 images can be selected, and a maximum of 120 images at  
the 352x240 size.  
ƒ PreEvent Recording: Select to start recording prior to an event. Selecting [Yes] commands the  
DVR to start recording 3 seconds prior to an event, and [No] disables this option.  
ƒ PostEvent Recording Duration: Select a recording duration after an event; from 1 to 20  
seconds.  
ƒ Audio: Select "Yes" or "No" to record audio.  
7.2.Event Setup  
Set the event menus of a DVR such as Motion Detection, Sensor, and Alarm. Press the MENU button,  
and then select a tab using the left and right buttons. The sub menus appear as shown in the picture  
below. Press the ENTER button, and select a sub menu using the left and right buttons. Press ENTER  
again, and then change the settings of the menu by pressing the left and right buttons.  
7.2.1. Event Setup  
EVENT BEEP: Select ON or OFF to play a beep when an event occurs.  
EVENT AUTO SEQ: Select ON or OFF to display event screens in full screen mode.  
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7.2. Event Setup  
EVENT TIME: Select a duration to display events. (3 to 5 seconds)  
For the duration, events that occur simultaneously in different channels are recorded, but their  
screens do not display. Once the duration is over, the screen changes to the screen of an event  
that currently occurs in a different channel.  
TEXT MONITORING: Select ON or OFF to display text information product name, price, quantity  
on the screen when using a POS.  
SENSOR: Select a channel to set up a sensor.  
SENSOR TYPE: Select a sensor option for a selected channel: N/O or N/C.  
ƒ N/O: Normal Open sensor  
ƒ N/C: Normal Close sensor  
ƒ OFF: Disabled  
7.2.2. Motion Detection  
When the recording mode is set to Motion Detection, set the motion zone and sensitivity for the  
channels.  
¾ CHANNEL: Select a channel for the MD recording mode.  
MOTION ZONE: Available zones are Full and Partial.  
ƒ FULL: Records the entire screen when movement is detected.  
ƒ PARTIAL ZONE: Records only a selected area on the screen when movement is detected.  
ƒ MOTION SENSITIVITY: Select a level for motion detection sensitivity. 1 to 9 levels are  
available, with higher levels increasing the sensitivity of the camera to detect more subtle  
movements.  
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7.2. Event Setup  
7.2.3. Text  
Allows you to check the POS device data on the DVR video screen.  
To synchronize the protocol with the input device, select HEADER 1, 2, DELIMITER, and the number of  
lines to display on the screen.  
SYNC CHANNEL: Select a channel to display the POS text data.  
DEVICE  
ƒ NORMAL: Select when connecting to a barcode reader or other conventional POS device.  
ƒ FINGER 007: Select to connect a fingerprint recognition device.  
CHECK PROTOCOL (Standard Protocol)  
ƒ HEADER1  
ƒ HEADER2  
ƒ DELIMITER  
LINES: Select the number of lines to display on one screen.  
7.2.4. Simple POS Manual  
Connect to a POS device through a serial communication port.  
To display text data on the screen, at least one channel must be in the Text Event Recording mode and  
set to display text.  
Main Menu Most settings are available at the [Event] menu.  
Text Display at Setup > Event Setup > Event is an option to show text on the live and playback screens.  
POS settings are available at Setup > Event Setup > Text.  
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7.2. Event Setup  
ƒ Output channel: Select a channel to display text data on the screen.POS data displays only in  
full screen not in quadruple screen mode.  
ƒ Device: Two devices are supported: Normal and Finger007. Normal does not indicate specific  
models or brands. Finger007 is a fingerprint recognition device.  
ƒ Protocol: ON/OFF. When setting Protocol to OFF, Header 1 and 2 and Delimiter are disabled.  
ƒ Header1: Analyzes data from a POS device; enter a text that indicates the beginning of data.  
ƒ Header2: Enter a text that indicates the beginning of data. (2 headers can be entered.)  
ƒ Delimiter: Enter text that indicates the end of data.  
ƒ Line num: Enter a number of lines to show on one screen.  
e.g.) The following strings are actual data from a POS device.  
Kalatel Quick-Easy Mart<0D><0A>  
3197 Airport Loop Drive<0D><0A>  
Costa Mesa, Ca. 92626<0D><0A>  
<0D><0A>  
Candy Bar  
Soft Drink 64oz.  
Chips  
$1.49<0D><0A>  
$2.49<0D><0A>  
$0.99<0D><0A>  
---------------------------<0D><0A>  
TOTAL  
$ 7.99<0D><0A>  
<0D><0A>  
When the Protocol is set to OFF, the strings above do not appear in the same format.  
Without a header, which indicates the beginning of data, set Delimiter to <0D><0A> and Line num to 10.  
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7.2. Event Setup  
Kalatel Quick-Easy Mart  
3197 Airport Loop Drive  
Costa Mesa, Ca. 92626  
Candy Bar  
$1.49  
$0.99  
$ 7.99  
Soft Drink 64oz.  
Chips  
$2.49  
---------------------------  
TOTAL  
Then the data displays in the format above.  
Live Screen  
Text data does not appear in 4 split screens.  
The display channel must be changed to the full screen mode in order to display text data.  
Text data automatically disappears in 3 to 4 seconds.  
Playback Screen  
Text data does not appear in 4 split screens.  
Text data appears only if a channel contains text data and is currently in full screen mode.  
Up/Down: Up displays text data and Down hides it; they enable checking the screen behind text data.  
(Can be used while playing and pausing video.)  
Left/Right: The Right button moves to the next page of text data that is too long to display on one  
screen. The Left button moves back to the previous page. (Can be used while a video is paused.)  
After adding these buttons, the channel switch buttons are replaced with numbers.  
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐  
NonPOS Related Information  
Password: 1 to 8digit passwords are supported, but only up to 4 digits are hidden by the mask symbol:  
*. Available numbers for the password are 1 to 4 because no more number inputs are available via the  
remote controller.  
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7.2. Event Setup  
7.2.5. Relay  
Select options to activate a relay.  
[The SVR-470 Relay Setup Screen]  
ƒ SENSOR (CH1, CH2, CH3, CH4) : Activate a relay when the sensor of a selected channel is  
activated.  
ƒ MD: Activate a relay when movement is detected.  
ƒ TEXT: Activate a relay when using POS.  
ƒ VLOSS: Activate a relay when video input signals are lost.  
VLOSS: Available only if the Recording Mode is set to "Motion Detection" or "Sensor," and "PreEvent  
Recording" is selected. The "VLOSS" recording  
saves the history in a log file.  
Using the "VLOSS" times that are recorded in the log file, you can search the recording times in the  
"Search and Play" window.  
ƒ HDD Error: Activates a relay when an error occurs in the HDD for a channel.  
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8.1. Channel 1 ~ 4  
Chapter 8. Screen Setup  
Press the MENU button, and then select a tab using the left and right buttons. The Live Screen  
Monitoring sub menus appear as shown in the picture below. Press the ENTER button, and select a sub  
menu using the left and right buttons. Press ENTER again, and then change the settings of the menu by  
pressing the left and right buttons.  
[The SVR-470 Screen Setup]  
8.1.Channel 1 ~ 4  
In the Screen Setup menu, you can select various options for channels such as the name, and the screen  
brightness.  
TITLE: Enter a name for a channel. To enter a name, select a channel name, and then press the  
ENTER button. The following soft keyboard appears. To move between characters, use the  
keys. To change characters, use the  
keys.  
To change characters, press the Up or Down key on a character.  
To save a channel name, move the cursor to the ENTER key, and then press it.  
To exit the menu, press ESC.  
(When pressing ESC, a selected channel name is not saved.)  
When naming a channel, on the soft keyboard deletes a character and skips a character.  
ƒ . BRIGHTNESS: Adjust the screen brightness.  
ƒ . CONTRAST: Adjust the screen contrast.  
8.1.1. Multiple Channel & Split Screen Display  
When pressing a number key 1 to 4 on the DVR main frame, the corresponding channel displays in full  
screen.  
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8.2. Auto Sequencing  
Pressing ENTER displays 4 channels in 4 split screens.  
8.2.Auto Sequencing  
The Live Screen displays the video of channels in sequence, Channel 1 > Channel 2 > Channel 3 >  
Channel 4, at defined intervals. In the [Auto Sequence] menu, you can select a channelsequencing  
interval from 1 to 10 seconds.  
ƒ INTERVAL: Select a screensequencing interval from 1 to 10 seconds.  
ƒ VLOSS SKIP: Selecting On in the VLOSS SKIP option skips channels with no video input signals,  
and displays only ones that transmit video input signals.  
8.2.1. How to Use Auto Sequencing  
Pressing the AUTO button on each channel commands the screen to display a sequence of videos from  
the channel at intervals that are selected at the [Screen Setup] [Auto Sequence] menu.  
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8.3. Screen Display Status  
To cancel the sequencing mode, press the AUTO button again.  
8.3.Screen Display Status  
Select the type of information to show on the Live Video screen.  
ƒ ALL: Select [ON] to display all status information on the screen.  
ƒ CLOCK DISPLAY: Select [ON] to display the current time on the screen.  
ƒ HDD FREE SPACE: Select [ON] to display remaining free space of the HDD.  
ƒ RECORD STATUS: Select [ON] to display the Recording icon on a corner of the screen of a  
channel in the Recording mode.  
ƒ TITLE DISPLAY: Select [ON] to display the name of Channel 1 to 4 on the live screen. Channel  
names are available to set at the Channel Name sub menu.  
ƒ EVENT DISPLAY: Select [ON] to display events on the screen.  
ƒ OSD CONTRAST: Adjusts the depth of menu and window colors; selecting a higher % increases  
the depth. 20% to 100% are available to select.  
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8.3. Screen Display Status  
8.3.1. Recording Mode Display  
1) Manual Recording  
Pressing the REC button starts recording manually as "R (Manual Recording)" displays on the upper  
right side of the monitoring screen. Pressing the REC button again activates the Recording mode of  
each channel. Each channel screen displays a Recording Mode initial as listed below:  
C: In Normal Recording mode (CONTINUOUS RECORDING)  
S: In Sensor Recording mode  
M: In Motion Detection Recording mode  
T: In Text Recording mode  
‐: No Video Input  
0: Recording Disabled  
2) Scheduled Recording  
If [Scheduled Recording] is selected at the [Record Settings] > [CH1~CH4] > [Detailed Settings], the DVR  
automatically starts recording at the scheduled date and time.  
S : Sensor Recording  
‐ : Recording Disabled  
C : Continuous (Normal) Recording  
M : Motion Detection Recording  
T : Text Recording  
The Recording icon on the screen varies depending on the recording mode of each  
channel. No icon appears if a channel is not recording a video.  
Note  
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9.1. CH1~CH4 Individual Channel Setup  
Chapter 9. PTZ Setup  
Press the MENU button, and then select a tab using the left and right buttons. The PTZ sub menus  
appear as shown in the picture below. Press the ENTER button, and select a sub menu using the left and  
right buttons. Press ENTER again, and then change the settings of the menu by pressing the left and  
right buttons.  
9.1.CH1~CH4 Individual Channel Setup  
Setup the ID and model of a camera by channel.  
ƒ CHANNEL: Select a channel.  
ƒ PTZ CAMERA ID: Select a camera ID from 0 to 255.  
ƒ MODEL: Select the model of the connected camera. The camera input signal varies depending  
on the manufacturer; please enter the correct model for the camera.  
For compatible camera models, please refer to the appendix of this manual.  
9.2.Using PTZ  
Select a live screen in full screen mode, and then press the PTZ button to adjust the Pan, Tilt, and Zoom  
operations of the camera. For the PTZ operation, the Function button on the main frame or remote  
controller can be used.  
Pressing the PTZ button on the front panel displays the following screen.  
This PTZ option activates only while a PTZ camera is connected to the RS485 port.  
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9.2. Using PTZ  
9.2.1. Pan & Tilt Controls  
Press the ENTER button at the PAN/TILT menu.  
Tilt: Press the  
button to move the camera lens upward. Press the  
button to  
move the camera lens downward.  
Pan: Press the  
button to move the camera lens right. Press the  
button to move the  
camera lens left.  
9.2.2. Zoom & Focus Controls  
Zoom: Press the  
button to zoom in. Press the  
button to zoom out.  
to focus on an  
Focus: Press the  
button to focus on an object at a short distance, and  
object at a long distance.  
9.2.3. Initialize  
Resets the PTZ camera.  
PTZ Operation: Press the up, down, left, and right buttons once to start operation, and  
then press the buttons again to cancel operation.  
Note  
The PTZ mode is available in the live screen mode.  
9.2.4. Camera OSD Menu  
To control the camera device, press the up, down, left, right, Enter and ESC buttons.  
This mode is available when the DVR and camera are connected by RS485.  
Note  
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10.1. Searching Events  
Chapter 10. Searching Recorded  
Videos  
Pressing the SEARCH button brings up the following Search menu. You can search recorded videos by  
the time, event, and date, and also view the list of log and backup files.  
10.1. Searching Events  
You can search events of each channel by the recording mode: Motion Detection, Sensor, Text, Normal,  
and Manual Recording modes. When pressing ENTER at the Event Search menu, the following screen  
appears.  
Days with recorded videos are displayed in a highly visible color.  
Using the ENTER button, select a desired date, channel, and event type. Press the ENTER button again  
to start playing a video.  
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10.2. Time Bar Search  
10.2. Time Bar Search  
For convenient searches, use the time search bar to select a search timeline.  
When pressing the ENTER button on a timeline, a calendar displays. Select a date on the calendar, and  
then press ENTER. The following screen appears.  
Hours with recorded videos are highlighted with a color bar.  
ƒ V1~V4: A green bar displays the hours of saved video.  
ƒ A1~A4: Displays if a channel has recorded audio. (To record audio, select [ON] at the Audio  
option under the Record Settings menu.)  
10.3. Time Search  
You can manually enter a timeline to search videos.  
Press ENTER on the Time Search menu. The following screen appears.  
Enter a timeline, and then press the ENTER button to play a video. For the unit of seconds, 15, 30, and  
45 are available for selection.  
10.4. Play from Beginning  
Press ENTER at the Play from Beginning menu to play videos from the first one.  
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10.5. Play from Last  
10.5. Play from Last  
Press ENTER at the Play from Last menu to play videos from the very last one.  
The product may play an earlier video recorded maximum 1 minute prior to a last video depending on  
the characteristics of video file formats.  
10.6. Searching Log Files  
Pressing ENTER at the Log menu displays a calendar. When selecting a date on the calendar, the log  
files of the DVR list as shown in the picture below. To exit the screen, press ESC.  
10.7. Copying Files  
You can copy both still images and videos.  
For videos, a maximum of 1,800 seconds of a video can be copied.  
10.7.1. Still Image Copy Instructions  
While monitoring the screen, press the COPY button at a frame that you want to copy as a still  
image. Then a window will appear as shown in Pic 1 below. In the window, select [YES] to save the  
frame to the internal file list of the DVR. Another window will appear asking to save it to a backup  
device.  
) In the window, select "YES" to save the frame to a USB memory stick.  
To view the internal file list of the DVR, press SEARCH to bring up the Search menu. Selecting the  
Copy option in the menu displays a calendar that contains a list of copied files. Select a date, and  
then press ENTER. A list of copied files on the date displays as shown in Pic 3 below.  
In the copy list, select a list to back up. When the screen pauses, insert a memory stick to the USB  
port on the front panel of the DVR. Then press COPY on the front panel and select "YES". Once  
the screen displays "SAVED!" as shown in Pic 4 below, the frame is successfully saved in the USB  
memory stick.  
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10.7. Copying Files  
Pic 1. [Select COPY > "YES"]  
Pic 2.[Image Successfully Saved in USB Memory Stick]  
Pic 3.[Select SEARCH > Copy List]  
Pic 4.[Image Successfully Saved in USB Memory Stick]  
10.7.2. Video Copy Instructions  
Videos can be copied only while being played from the Search menu.  
While playing a saved video, press PAUSE at a frame that you want to start copying from. Then  
press COPY.  
I. The video is firstly saved to the internal file list of the DVR. When the COPY window appears,  
select "STILL" or "VIDEO". [Pic 1]  
II. Enter a duration time to save the video. (Maximum 1,800 seconds.) [Pic 2]  
III. Select "AVI" or "DVR (the DVR's unique file format)". Then the COPY window will ask if you  
want to save the video to a connected storage device. Select "YES" to save. [Pic 3]  
To view the internal file list of the DVR, press SEARCH to bring up the Search menu. Selecting the  
Copy option in the menu displays a calendar that contains a list of copied files. Select a date, and  
then press ENTER. A list of copied files on the date displays as shown in Pic 2 below.  
In the copy list, select a list to back up. When the screen pauses, insert a memory stick to the USB  
port on the front panel of the DVR. Press COPY on the front panel and select "AVI" or "DVR (the  
DVR's unique file format)". Then the SAVE window will appear asking you to confirm to save the  
video to the USB memory stick, as shown in the picture below. Pressing [YES] saves it to the  
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10.7. Copying Files  
selected device. Once the screen displays "SAVED!", the video is successfully saved in the device.  
Pic 1[Select VIDEO]  
Pic 2.[Select Video Copy Duration]  
Pic 3.[Select Copy Format]  
Pic 4.[Select YES to Save to USB Memory Stick]  
Pic 5.[Copy List]  
AVI: When saved in AVI format, files can be played in Windows Media Player or other video  
players.  
DVR: When saved in the DVR format, files cannot be played on popular media players but only on  
an exclusive player that is automatically created inside the USB storage device along with a video  
file.  
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10.8. Playing Recorded Video  
10.8. Playing Recorded Video  
Button  
Function  
Manual recording button.  
Searches a video by one second.  
Plays or pauses a video.  
Stops a video.  
Increases the playback speed of a video for searching.  
Changes the playback direction of a video for searching.  
(Play forward/backward)  
Certain videos may skip a few frames during playback, but this does not indicate a  
problem in the product.  
Caution  
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11.1. Connecting to Web Viewer  
Chapter 11. Using Web Viewer  
11.1. Connecting to Web Viewer  
The SVR470 provides a selfcontained Web Viewer. You can monitor and play video using the viewer  
without installing an extra browser. For instructions on the network configuration and DDNS  
registration, please refer to Chapter 6. Both a network and DDNS registration are required in order to  
connect to the Web Viewer.  
[How to Connect]  
In the Internet Explorer address bar, enter the product IP address or domain name that is registered to  
[Images such as Internet Explorer address bar: In case that Domain is apple]  
On the Login page, enter "IP Address," "Port," "Password," and other required information to connect  
to the product over the network.  
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11.2. Web Viewer Login Page  
11.2. Web Viewer Login Page  
Enter an address in the address bar, and then press "Enter". The following Web Viewer Login page  
appears.  
Category  
Description  
Enter a product IP address or domain name that is registered to DDNS  
(www.samsungipolis.com)  
IP ADDRESS  
PORT  
Enter the "port" of the product. (Default Port: 3495)  
Enter your USER ID. (Default ID : ADMIN, USER1, USER2, USER3)  
Set > product's MENU > SYSTEM SETUP > USER ID  
USER ID  
Enter your USER ID. (Default ID : ADMIN, USER1, USER2, USER3)  
Set > product's MENU > SYSTEM SETUP > PASSWORD  
PASSWORD  
Click this Login button to connect to a product that matches the entered IP  
address or domain name.  
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11.3. Live Mode  
11.3. Live Mode  
Live Screen Buttons  
Button  
Description  
Splits the screen for multichannel monitoring; the SVR470 supports 1 and  
4 split screens.  
Displays a selected channel in the Full Screen.  
Pauses a live video. (Used to capture a still image.)  
Clicking this button again replays the video.  
Captures still images of a screen.  
Camera Pan & Tilt control button.  
Controls the Pan and Tilt operations of a connected PTZ dome camera.  
This button is available only for users with the PTZ permissions that are set  
to "0" at the System Setup > Password > User Authentication menu.  
Camera Zoom and Focus control button.  
Controls the Zoom and Focus operations of a connected camera.  
This button is available only for users with the PTZ permissions that are set  
to "0" at the System Setup > Password > User Authentication menu.  
Turns on the audio of a connected product. (The product must be  
connected or equipped with an audio device such as mic.)  
Displays Device Time.  
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11.4. Search Mode  
11.4. Search Mode  
Button  
Description  
Switches to Search mode.  
Search and play the video of a channel that is selected in Search mode.  
Displays days with saved videos; clicking on a date displays a timeline with  
saved videos per channel.  
Select a search time to play a video immediately.  
Turns on the audio for playing video.  
Captures still images of a screen.  
Use this option to save video while playing.  
Select a backup duration, and then press OK to save the video data to a  
selected folder.  
Plays backward at a fast speed: (1x, 2x, 4x, and 8x.)  
Pauses or replays a video.  
Stops searching.  
Plays forward at a fast speed: (1x, 2x, 4x, and 8x.)  
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11.4. Search Mode  
Select an hour to play a saved video.  
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11.5. Web Viewer Buttons  
11.5. Web Viewer Buttons  
1) Live Mode  
1 Channel/4 Channels  
supported.  
Not used for this product.  
Displays a channel in full  
screen mode.  
Captures still images of  
a screen.  
Pause  
Camera Pan/Tilt Control  
Button  
When selecting ZF.  
Camera Zoom/Focus Control  
Button  
Audio Button  
Buttons Related to Camera OSD Controls: "Zoom/Focus"  
Button  
Description  
Button  
Description  
Commands the camera to zoom  
in.  
Commands the camera to focus on a short‐  
distance object.  
Commands the camera to zoom  
out.  
Commands the camera to focus on a long‐  
distance object.  
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11.5. Web Viewer Buttons  
2) Search Mode  
Switch to Live Mode  
Saved Data Display Calendar  
Search Time Selection Icon  
Captures still images of a  
screen.  
Video Copy Button  
Audio Button  
Saved Data Play Button  
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Appendix A) Troubleshooting  
Appendix  
Appendix A) Troubleshooting  
1. Cannot turn on DVR  
Check power  
Check the power cord  
2. Monitor displays black screen  
Check the monitor power  
Check the connection between the monitor and DVR  
Check the monitor cable port  
Check the DVR power  
If the screen displays in only black and white, check the camera type (NTSC/PAL) and then reboot  
3. Some channels fail to display video  
Check the camera power  
Check the camera video input  
Check the DVR input port  
Check ON/OFF on Activity under Screen Setup  
Check the Convert menu under Monitor Setup  
4. Video is not stored  
Use Disk Manager to check if the HDD is mounted  
Check Record Setup  
5. Cannot play video  
Check Record Setup  
Check the Play button  
6. Video is too bright or too dark  
Check the camera settings  
Detach a power cable adjacent to the video cable  
Check Brightness and Contrast under Screen Setup  
7. Remote controller does not work  
Check the battery  
Check remote controller IDs  
Check the remote controller operation range  
8. Front panel buttons do not work  
Check the DVR power  
Check the Screen Lock status  
9. Network does not function  
Check the network cable connection  
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Appendix A) Troubleshooting  
Check the DVR IP  
Check the PC IP  
Run a ping test  
If Web Viewer fails to show video on a PC, check the PC's technical specifications  
10. LCD shows black screen  
Check the power adapter  
If the power adapter functions properly, check the Video Output signal on the back of the product  
If the Video Output signal functions properly, check the internal cable connection  
If the problem persists, contact your vender for assistance  
11. Contact Your Vender if:  
If you are experiencing any of the following issues, you must stop using the product and turn the  
power off immediately, then contact your vendor for assistance:  
Product is behaving strangely (ex: unusual noises, smells, or smoke is coming from the product).  
The power cable connector has been damaged.  
Rain or other liquid has entered the product.  
You have spilled liquid into the product, or foreign material has entered the product.  
The product does not work as specified in this instruction manual.  
The product has been dropped and severely damaged.  
There is a noticeable degradation in the performance of the product.  
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Appendix B) How to Upgrade Firmware  
Appendix B) How to Upgrade Firmware  
To improve the product performance in the software aspect, you may upgrade the firmware.  
To upgrade the firmware, prepare a USB memory stick and follow the instructions below.  
At the System menu under System Setup, select "TEST MODE," and then press ENTER.  
The DVR reboots itself, and then enters the DVR DIAGNOSTICS MENU automatically, displaying  
the screen below.  
Plug USB device into the USB port, create an "UPGRADE" folder in the USB memory stick, and  
then copy and paste the new firmware to the folder. Make sure to name the firmware folder  
"UPGRADE". Otherwise, the DVR will not download the firmware from the memory stick.  
At the DVR DIAGNOSTICS MENU, select USB UPGRADE. The following screen displays as the  
firmware is automatically upgraded.  
Once the upgrade is finished, the DVR automatically reboots itself. After a reboot, the DVR enters  
the DVR DIAGNOSTICS MENU again. Select BOOT APPLICATION in the DVR DIAGNOSTICS MENU.  
The DVR once again reboots itself, and then enters the normal monitoring screen; this indicates  
the firmware upgrade is successfully finished.  
Others: The product does not support the firmware upgrade over the network because it carries  
risks of causing critical errors to the product, in case it is disconnected from the network, due to  
things such as connection errors, while upgrading.  
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Appendix C) How to Resolve Time Difference Errors  
Appendix C) How to Resolve Time Difference Errors  
When the DVR time is changed or a time difference occurs, the following message may appear. It  
appears if the time of the DVR is set to older than the recorded time of videos in the HDD. To resolve  
this error, set up the DVR time correctly.  
When the message appears, unplug the power cable. While holding down the ESC button, turn on  
the DVR by plugging the power cable back. (Hold down ESC until the screen displays.) A window  
will appear asking if you want to enter the Test Mode.  
Select "Yes" to enter the Test Mode. If a password is set up, the Password Input window appears;  
then enter the correct password.  
Move the cursor over RTC Configuration, and then press ENT. The following screen appears.  
Select YEAR, MONTH, DATE, HOUR, MIN, and SEC in the screen above, and then press ENT.  
Make sure to set up the time correctly. If the new time overlaps with a recorded time of video in  
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Appendix D) Factory Default Values  
the HDD, overlapped data may be deleted. Be cautious when setting up the date and time.  
Once the time is set up, move the cursor over BOOT APPLICATION, and then press ENT. The DVR  
reboots and enters normal monitoring mode.  
ƒ
When upgrading the firmware, the DVR may not be able to detect a USB stick  
depending on the manufacturer. If that happens, please use one of the  
recommended USB devices as listed below.  
ƒ
ƒ
San Disk, Pretec, LG, Innotech C&C, or Transcend.  
Modes "TEST MODE," "FACTORY DEFAULT," and "MAC CONFIGURATION" other  
than those described above are reserved exclusively for the manufacturers  
use; do not operate them.  
Caution  
Appendix D) Factory Default Values  
The SVR470 is released from the factory with default setting values as listed below. If you wish to reset  
the product to the factory release mode while using the product, select [Yes] at the [System Setup] >  
[Miscellaneous] > [Default]. Upon resetting the product, the settings are changed back to the default  
values.  
[Note] The following settings do not change even if the DVR is reset to the factory default values.  
Network Menu: Network, Client Access, EMail  
System Setup Menu: "NTP" value for "System Time" under the "Time" menu  
Except for the settings listed above, all settings values are reset to the factory default.  
Screen Setup  
Main Menu  
Sub Menu  
Default Value/State  
Title  
Brightness  
Contrast  
CH1 ~ 4  
40  
50  
Channel 1~4  
Auto  
Sequencing  
Sequencing Intervals  
VLOSS Skip  
1 sec  
Off  
Display All  
Clock  
On  
On  
HDD Free Space  
On  
Screen Display Record Mode  
Channel Title  
On  
On  
Event  
Menu Contrast  
On  
100%  
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Appendix D) Factory Default Values  
Record Setup  
Main Menu  
Sub Menu  
Default Value/State  
Resolution  
352x240  
On  
Repeat Record  
General Setup  
HDD Warning Message  
HDD Warning Beep  
1%  
Off  
Channel  
Record Mode  
Schedule  
Image Quality  
Frame Rate  
Pre Event Duration  
Post Event Duration  
Audio  
Channel 1  
Continuous  
>>  
High  
Detail Setup  
15f/s  
3 sec  
5 sec  
Off  
Event Setup  
Main Menu  
Sub Menu  
Default Value/State  
Event Beep  
Event Screen Mode  
Event Duration  
Text  
Off  
Off  
5 sec.  
Off  
Channel 1  
N/O  
Event  
Sensor  
Sensor Type  
Channel  
Motion Zone  
Motion Sensitivity  
Channel 1  
Full  
7
Motion  
Sync Channel  
Device  
Check Protocol  
HEADER1  
HEADER2  
DELIMITER  
Lines  
Channel 1  
Normal  
Off  
>>  
TEXT  
>>  
>>  
1
Relays  
(CH1,CH2,CH3,CH4)SVR470  
MD, TEXT, VLOSS, HDD Error  
Network  
Main Menu  
Sub Menu  
Default Value/State  
Network Type  
IP Address  
Subnet Mask  
Gateway  
DNS  
LAN  
0.0.0.0  
0.0.0.0  
0.0.0.0  
0.0.0.0  
Off  
Network  
DDNS  
Port  
3495  
On  
Off  
Client Access  
Client Access  
Bandwidth Saving  
Type  
RS232  
System ID  
Baud Rate  
Data Bit  
Parity Bit  
Stop Bit  
0
9600  
8
None  
1
Serial  
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Appendix D) Factory Default Values  
Main Menu  
Sub Menu  
Default Value/State  
EMail  
Off  
Mail Address  
Mail Server IP  
Authentication  
ID  
Settings  
Settings  
Settings  
>>  
EMail  
PW  
>>  
>>  
Return Mail Address  
System Setup  
Main Menu  
Sub Menu  
Default Value/State  
Language  
Key Buzzer  
Default  
Remote Setup  
Remote Controller ID  
Description  
Test Mode  
LCD  
English  
Off  
>>  
On  
System  
0
Display  
>>  
10 minutes  
HDD Format  
HDD Description  
Apply  
Display  
HDD  
User Authentication  
User Password  
Event Beep  
>>  
>>  
Off  
Password  
Clock  
>>  
Clock  
PTZ  
Date Format  
YY/MM/DD  
Channel  
Camera ID  
Camera Model  
Channel 1  
0
NONE  
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Appendix E) Compatible PTZ Camera Models  
Appendix E) Compatible PTZ Camera Models  
Company  
SAMSUNG TECHWIN  
PELCO  
Model  
Samsung SPD  
Samsung SRX100B  
PELCO(P), PELCO(D), CM6700  
DONGYANG  
VICON  
DSC230S/230M/240, DCP100, DRX500/502A, DY255  
VPS1300, V2311RB3, 422R  
Canon VCC4  
PTC200  
CANON  
ELMO  
PANASONIC  
CNB  
WVCS850  
PTZ102N  
SONY  
EVID30, VCC50I  
MRX1000, MPT230, SCC641  
HRX700  
Samsung Electronics  
HONEYWELL  
AD  
AD Speed Dome  
WON WOO  
WON WOO  
DYNACOLOR  
COSTAR  
DSCP  
COSTAR 2500  
KTD312  
KALATEL  
SENSORMATIC  
WOOJU  
SENSORMATIC PTZ  
DRX502A  
KOCOM  
KCCPT400  
VIDO  
VIDO B01  
LG  
LPTA100L  
NIKO  
NK97  
NEWBORN  
SUNGJIN  
ERNA  
NEWBORN DOME  
SJ100  
ERNA  
ETC  
TSC, PIH302, DS120  
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Appendix F) Recommended HDD Models  
Appendix F) Recommended HDD Models  
Reconi‐  
Company  
Model  
Size  
1TB  
RPM  
BUFFER  
16MB  
8MB  
Record Playback  
tion  
ST310003405V  
(Surveillance)  
7200RPM  
7200RPM  
7200RPM  
7200RPM  
7200RPM  
7200RPM  
7200RPM  
7200RPM  
7200RPM  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
ST3250410AS  
(Barracuda)  
500GB  
250GB  
160GB  
1TB  
Seagate  
ST3250310SV  
(Surveillance)  
16MB  
8MB  
ST3160815AS  
(Barracuda)  
HDS721010KLA330  
HDP725050GLA360  
WD5000AVVS  
32MB  
16MB  
16MB  
8MB  
HITACHI  
500GB  
500GB  
250GB  
320GB  
Western  
Digital  
WD2500AVJS  
WD3200AVVS63L2B0  
8MB  
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Appendix G) Product Specifications  
Appendix G) Product Specifications  
Category  
SVR-470  
Display  
Inputs  
4 composite video 0.52 Vpp, 75 ohm automatic termination  
704x480 NTSC, 704x576 PAL  
120fps NTSC, 100fps PAL  
Video  
Resolution  
Frame rate  
Resolution  
Live  
704x480 NTSC, 704x576 PAL  
1/4  
Multi Screen display  
Performance  
Compression  
H.264  
Up to 30fps @ 704x480  
Up to 120fps @ 352x240  
Up to 25fps @ 704x576  
Up to 100fps @ 352x288  
Manual, Schedule, Event  
Continuous  
Record Rate/NTSC  
Record Rate/PAL  
Recording  
Mode  
Overwrite modes  
Prealarm  
Up to 3 sec.  
PostAlarm  
Up to 20 sec.  
Search mode  
Date/time, Event(Motion, Sensor, Text)  
120fps CIF NTSC, 100fps CIF PAL  
REW, FWD, Frame advance (control keys)  
Up to 16Mbps  
Search & Playback  
Network  
Frame rate  
Playback function  
Transmission speed  
Bandwidth control  
Multi Stream  
N/A  
N/A  
Remote Users Maximum  
Protocol support  
Monitoring  
2 simultaneously  
TCP/IP, DHCP, SMTP, DNS, DDNS and PPPoE  
CMS Software(SVMS1), Builtin web server  
Up to 1TB  
Maximum Capacity  
Internal HDD  
External HDD  
Up to 1 SATA HDD  
N/A  
Storage  
DVD Writer (Backup)  
USB (Backup)  
N/A  
1 External USB Port  
AVI, JPEG, Proprietary format  
4 User Level  
File Format (Backup)  
Password Protection  
Data Authentication  
Security  
N/A  
Interface  
LCD  
8.89cm (3.5"), QVGA(320x240)  
VGA  
Analog RGB 800x600 resolution  
Monitors  
Audio  
Main Composite  
Spot Composite  
Loop Outputs  
Inputs  
1BNC, 1 Vpp, 75 ohm, Multiscreen, Menu, Playback  
N/A  
N/A  
4 line in, 30k ohm  
1 line, 100k ohm  
PCM  
Output  
Compression  
Sampling rate  
16KHz  
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Appendix G) Product Specifications  
Inputs  
Terminal 4 inputs, NO/NC  
Alarm  
Outputs  
Terminal 1 outputs  
Notification via email  
RJ45 10/100 BaseT  
RS232C  
Remote notification  
Ethernet  
Serial interface  
PTZ control interface  
PTZ Keyboard  
USB  
RS485  
Connections  
RS485, Max. signal voltage +/12V  
1 USB 2.0 port  
eSATA  
N/A  
Application Support  
ATM/POS, Remote Controller  
Communication  
Protocols  
Supported PTZ cameras  
Samsung Techwin, Pelco D, Pelco P, Panasonic, Bosch, SEC, AD  
General  
Input Voltage  
12V DC Adapter  
Electrical  
Power consumption  
Operating Temperature  
Humidity  
Max. 23 W (with 1x HDD)  
+5°C to +40°C (+32°F to +104°F)  
0%RH to 60%RH  
Environmental  
Dimensions (W x H x D)  
Weight (1x hard disks)  
Rack mount kit  
430 x 88.8 x 362 mm (16.93x 3.5x 14.25)  
Approx. 7.65kg (16.87 Ib)  
Mechanical  
For mounting one unit in an EIA 19inch rack  
English, Spanish, French, German, Italian, Polish, Portuguese,  
Russian, Turkish, Japanese, Czech, Serbian, Swedish, Rumanian,  
Danish, Korean  
Language  
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Appendix H) Product Schematics  
Appendix H) Product Schematics  
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PYLE Audio Stereo Amplifier PHA80 User Guide
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