Radio Shack Answering Machine TAD 3809 User Guide

Digital Answering System  
TAD 3809  
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We have designed your Telephone Answering Device (TAD) to  
conform to federal regulations, and you can connect it to most  
telephone lines. However, each device, such as a telephone or  
answering machine, that you connect to the telephone line  
draws power from the telephone line. We refer to this power  
draw as the device's ringer equivalence number, or REN. The  
REN is on the bottom of your TAD.  
If you use more than one phone or other device on the line, add  
up all of the RENs. If the total is more than five (three in rural ar-  
eas), your telephones might not ring. If ringer operation is im-  
paired, remove a device from the line.  
FCC STATEMENT  
Your TAD complies with Part 68 of FCC Rules. You must, upon  
request, provide the FCC registration number and the REN to  
your telephone company. Both numbers are on the bottom of  
the TAD.  
Note:  
You must not connect your TAD to:  
• coin-operated systems  
• party-line systems  
• most electronic key telephone systems  
3
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THE FCC WANTS YOU TO KNOW  
In the unlikely event that your phone causes problems on the  
phone line, the phone company can temporarily discontinue  
your service. If this happens, the phone company attempts to  
notify you in advance. If advance notice is not practical, the  
phone company notifies you as soon as possible and advises  
you of your right to file a complaint with the FCC.  
Also, the phone company can make changes to its lines, equip-  
ment, operations, or procedures that could affect the operation  
of this telephone. The telephone company notifies you of these  
changes in advance, so you can take the necessary steps to  
prevent interruption of your telephone service.  
LIGHTNING  
Your telephone has built-in protection circuits to reduce the risk  
of damage from surges in telephone line and power line current.  
These protection circuits meet or exceed the FCC require-  
ments. However, lightning striking the telephone or power lines  
can damage your telephone.  
Lightning damage is not common. Nevertheless, if you live in an  
area that has severe electrical storms, we suggest that you un-  
plug your phone when storms approach to reduce the possibility  
of damage.  
4
Read This Before Installation  
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ˆ Contents  
Features ................................................................................. 6  
Installation ............................................................................. 7  
Choosing a Location ........................................................... 7  
Installing the Backup Battery .............................................. 8  
Connecting the TAD ........................................................... 9  
Preparation .......................................................................... 10  
Setting the Day and Time ................................................. 10  
Recording an Outgoing Message ..................................... 11  
Setting the Number of Rings ............................................ 13  
Setting the TAD to Answer Calls ...................................... 13  
Operation ............................................................................. 14  
Recording Incoming Messages ........................................ 14  
Screening Calls ................................................................ 14  
Playing Messages ............................................................ 14  
Repeating Messages ................................................... 15  
Skipping Messages ...................................................... 15  
Pausing Message Playback ......................................... 16  
Stopping Message Playback ........................................ 16  
Erasing Messages ............................................................ 16  
Recording a Memo ........................................................... 17  
Remote Operation ............................................................ 17  
Changing the Remote Operation Security Code .......... 18  
Remote Answer-On ...................................................... 19  
Using Remote Commands ........................................... 20  
Remote Commands ..................................................... 21  
Troubleshooting .................................................................. 22  
Care .................................................................................. 23  
5
Contents  
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ˆ Features  
Your RadioShack Digital Answering System TAD 3809 stores  
all your messages on a computer chip — there are no tape  
mechanisms to wear out and no tapes to bother with. This gives  
you capabilities not available in tape-based answering ma-  
chines. For example, you can delete individual messages with-  
out listening to every one.  
The TAD’s 16-minute memory capacity lets you store more  
messages than many other TADs (telephone answering devic-  
es). Its unique, space-saving design makes it ideal for home or  
office use. Your TAD’s remote control features let you retrieve  
messages using almost any touch-tone phone. With an optional  
pocket tone-dialer, you can even use it from a rotary phone.  
Your TAD’s features include:  
Day/Time Voice Stamp  
— announces the day and time when  
each message was recorded.  
Selectable 3-Digit Remote Operation Security Code  
— helps  
prevent unauthorized remote operation.  
Phone Pick-Up Detection  
— the TAD automatically stops if  
you answer a call after the TAD answers.  
Memo Recording  
— lets you leave memos for your family,  
roommate, or co-workers as messages on the TAD.  
Memory Backup  
— protects messages stored in memory in  
case of a power failure.  
6
Features  
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Toll Saver  
— gives you time to hang up before the TAD an-  
swers to avoid charges when you call by long-distance to check  
your messages.  
Room Monitor  
— lets you listen from a remote phone to the  
room where your TAD is located.  
Digital Outgoing Message  
— gives you a clear outgoing mes-  
sage up to 60 seconds long.  
To take advantage of all the TAD’s features, we recommend  
that you read this manual completely before you use the TAD.  
ˆ Installation  
CHOOSING A LOCATION  
Select a location that is near a modular telephone jack and an  
easily accessible AC outlet.  
Notes:  
Your TAD connects directly to a modular telephone line  
jack. If your telephone wiring does not have a modular jack,  
you can update the wiring yourself using jacks and adapt-  
ers (available at your local RadioShack store), or have the  
telephone company update the wiring for you. You must  
use compatible modular jacks that are compliant with Part  
68 of FCC Rules.  
• The USOC number of the jack to be installed is RJ11C.  
7
Installation  
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INSTALLING THE BACKUP BATTERY  
The TAD requires AC power to operate. If AC power fails, or  
you unplug the TAD, a 9-volt battery (not supplied) provides  
backup power so the TAD can maintain the correct time and  
memory information. For the best performance and longest life,  
we recommend a RadioShack alkaline battery.  
Caution:  
Use only a fresh battery of the required size and rec-  
ommended type.  
Follow these steps to install the battery.  
1. Use a flat-blade screwdriver to unlatch the battery compart-  
ment cover, then lift off the cover.  
2. Insert the battery pack into the battery compartment as  
indicated by the polarity symbols (+ and –) marked inside.  
3. Replace the cover and press down on the latch to secure it.  
When /R and the two-digit number of calls in memory alternate-  
ly flash on the display, replace the battery. When you replace  
the battery, be sure the TAD is connected to AC power so you  
do not lose any stored information.  
Warning:  
Dispose of old batteries promptly and properly. Do  
not burn or bury them.  
Caution:  
Always remove old or weak batteries. Batteries can  
leak chemicals that can destroy electronic parts.  
8
Installation  
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CONNECTING THE TAD  
Follow these steps to connect your TAD to the telephone line  
and phone.  
TO LINE Jack  
TO PHONE Jack  
Supplied  
Modular  
Cord  
Telephone Wall Jack  
AC 9V 440 mA Jack  
Telephone’s Modular Cord  
1. Unplug the telephone’s modular cord from its line jack and  
TO LINE  
plug it into the  
jack on the bottom of the TAD.  
TO  
2. Plug one end of the supplied modular cord into the  
PHONE  
jack on the bottom of the TAD.  
3. Plug the cord’s other end into the phone’s modular line  
jack.  
AC 9V  
4. Insert the supplied AC adapter’s barrel plug into the  
440 mA  
jack on the bottom of the TAD.  
9
Installation  
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Cautions:  
You must use a Class 2 power source that sup-  
plies 9V AC and delivers at least 440 mA. Its plug  
!
AC 9V 440 mA  
must fit the TAD's  
jack. The sup-  
plied adapter meets these specifications. Using an adapter  
that does not meet these specifications could damage the  
TAD or the adapter.  
• Always connect the AC adapter to the TAD before you con-  
nect it to AC power. When you finish, disconnect the  
adapter from AC power before you disconnect it from the  
TAD.  
Note:  
When you first connect power, 0#0 flashes on the display,  
then the TAD runs a self-test. You cannot operate the TAD dur-  
ing this test. When the test is complete, the TAD beeps once,  
then displays 33.  
ˆ Preparation  
SETTING THE DAY AND TIME  
To avoid having to reset the time if AC power is lost, we recom-  
mend you install a battery before you set the day and time (see  
“Installing the Backup Battery” on Page 8).  
Note:  
If you pause for more than 8 seconds during setup, the  
TAD sounds a three-tone beep and stops setting the day and  
time. If this happens, start over at Step 1.  
10  
Preparation  
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SET  
1. Hold down  
until the TAD beeps. The TAD announces,  
“Sunday,” and 34 appears.  
Note:  
VOLUME  
on the right side of the  
If necessary, slide  
TAD to the desired listening level.  
CODE/  
2. To change the day of the week, repeatedly press  
REPEAT  
MEMO/SKIP  
to move forward  
to move backward or  
until the TAD announces the desired day of the week.  
PLAY/STOP  
3. Press  
. The TAD beeps once, then displays the  
current set hour and announces either “AM” or “PM.”  
SKIP/MEMO  
CODE/REPEAT  
until the  
4. Repeatedly press  
or  
TAD displays the desired hour.  
Note:  
The TAD changes the AM/PM setting each time it  
reaches 45.  
PLAY/STOP  
5. Press  
. The TAD beeps once to confirm the hour  
setting.  
CODE/REPEAT  
6. To change the minutes, repeatedly press  
or  
SKIP/MEMO  
until the desired minute appears.  
PLAY/STOP  
7. Press  
to confirm the settings. The TAD beeps  
and announces the day and time.  
Note:  
SET  
.
To check the current day and time at any time, press  
RECORDING AN OUTGOING MESSAGE  
Before you can set the TAD to answer calls, you must record  
the outgoing message (OGM) the caller hears when the TAD  
11  
Preparation  
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answers a call. The maximum outgoing message length is 60  
seconds.  
Follow these steps to record the OGM.  
ANNOUNCE  
1. Hold down  
. The TAD beeps, and 93 appears.  
Note:  
When the memory is full, )/ appears and the TAD  
announces, “Memory is full.” You cannot record the outgo-  
ing message. Delete old messages to make room in mem-  
ory (see “Erasing Messages” on Page 16).  
2. Speak your message in a normal voice about 8 inches (20  
cm) from the front of the TAD. The display counts down the  
seconds as you record.  
Hint:  
Do not tell callers that you are not home. Instead, say  
that you cannot come to the phone right now.  
ANNOUNCE  
3. When you finish recording, release  
. The TAD  
beeps and repeats the outgoing message so you can verify  
it.  
Notes:  
To play the outgoing message at any time, press  
ANNOUNCE  
. If no outgoing message is recorded, the TAD  
says “No announcement.”  
To record a new message, begin again from Step 1.  
12  
Preparation  
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SETTING THE NUMBER OF RINGS  
4/7/TS  
The ring select switch (  
) controls how long the TAD waits  
before it answers a call. Slide the switch to the appropriate posi-  
tion.  
4
7
— The TAD answers after four rings.  
— The TAD answers after seven rings.  
TS (Toll Saver)  
— If there are new messages, the TAD an-  
swers after two rings. If there are no new messages, the TAD  
waits for four rings before answering. This gives you time to  
hang up before the TAD answers so you can avoid unneces-  
sary long-distance charges when you call in to check your mes-  
sages from a remote location.  
SETTING THE TAD TO ANSWER CALLS  
ANSWER  
To set the TAD to answer calls, press  
.
If an outgoing message is recorded, the TAD announces, “An-  
swer on,” and the display’s indicator lights.  
If no outgoing message is recorded, the TAD says, “Answer off,  
no announcement.” You must record a message (see “Record-  
ing an Outgoing Message” on Page 11).  
ANSWER  
To have the TAD not answer calls, press  
again. The  
TAD says “Answer off,” and the display’s indicator turns off.  
13  
Preparation  
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ˆ Operation  
RECORDING INCOMING MESSAGES  
The TAD can record an incoming message of up to 180 sec-  
onds. If a recording reaches 175 seconds, the TAD beeps once  
to notify the caller that time will be up soon. If the incoming mes-  
sage reaches 180 seconds, the TAD beeps three times, then  
disconnects.  
The TAD automatically stops and hangs up if the caller is silent  
more than 8 seconds.  
SCREENING CALLS  
CALL SCREEN ON/OFF  
ON  
to screen calls and listen as  
Set  
to  
callers leave messages. If you want to speak to a caller, pick up  
any phone on the same line and begin speaking. The TAD de-  
tects when you pick up the phone and automatically resets to  
answer the next call.  
CALL  
If you do not want to listen as callers leave messages, set  
SCREEN ON/OFF  
OFF  
.
to  
Note:  
If you pick up the phone exactly when the TAD answers,  
PLAY/STOP  
you might need to press  
to stop the TAD.  
PLAYING MESSAGES  
The message counter shows the total number of messages,  
both old (ones you have listened to and saved) and new. If  
14  
Operation  
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there are new messages, the display’s indicator flashes until all  
the new messages have played.  
To play all the messages, press PLAY/STOP.  
To play only the new messages, hold down PLAY/STOP. The  
TAD announces the number of messages.  
Note:  
PLAY/STOP  
when there are no new mes-  
If you hold down  
sages stored, the TAD says, “No new message.”  
Before playing each message, the TAD announces the mes-  
sage number and the day and time it was recorded. After all  
messages play, the TAD says, “End of message(s)” and saves  
all the messages.  
Repeating Messages  
RE-  
To review a message while you are listening to it, press  
PEAT  
. The current message plays from the beginning.  
CODE/REPEAT  
To hear the previous message again, hold down  
until that message’s number appears. The TAD plays the mes-  
sage.  
Skipping Messages  
To skip to the next message while you are listening to a mes-  
SKIP/MEMO  
sage, press  
plays.  
once. The next recorded message  
15  
Operation  
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Pausing Message Playback  
PLAY/STOP  
To pause while listening to messages, press  
pears. Wait at least 2 seconds, then press  
resume playing messages.  
. 3$ ap-  
PLAY/STOP  
again to  
Note:  
If you do not resume playing messages within 60 sec-  
onds, the TAD sounds three beeps, the total number of mes-  
sages appears, and the TAD stops playback.  
Stopping Message Playback  
PLAY/STOP  
To stop playing messages, press  
twice within 2 sec-  
onds. The TAD beeps once and stops playback.  
ERASING MESSAGES  
To delete a specific message, press DELETE once while the  
message is playing. The TAD beeps once and immediately  
erases the current message, then plays the next message.  
To erase all messages, while playback is stopped, hold down  
DELETE  
. The TAD sounds a long beep and 33 appears.  
Note:  
If you have only new messages, the TAD announces  
DELETE  
“New messages” when you hold down  
. The TAD does  
not erase messages that have not been played, but it does  
erase any messages you have played.  
16  
Operation  
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RECORDING A MEMO  
A memo is a message you can record on the TAD without hav-  
ing to call in on the phone. The maximum memo length is 60  
seconds.  
Note:  
If the TAD’s memory is full ()/ appears), you must erase  
some messages before you can record a memo (see “Erasing  
Messages” on Page 16).  
Follow these steps to record a memo.  
SKIP/MEMO  
1. Hold down  
. The TAD beeps.  
SKIP/MEMO  
2. While still holding down  
, speak into the micro-  
phone in a normal voice. The display shows how much  
time is left for recording.  
SKIP/MEMO  
3. Release  
when you finish the message. The  
TAD beeps once, and the message display number  
increases by one.  
The memo is recorded along with the incoming messages. To  
hear the memo, simply play back your messages.  
REMOTE OPERATION  
While you are away from your home or office, you can use a  
touch-tone phone or a pulse (rotary) phone with a pocket tone-  
dialer (available at your local RadioShack store) to enter your  
remote operation security code and:  
• set the TAD to answer or not answer calls  
17  
Operation  
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• listen to your messages  
• record a new announcement  
• delete messages  
• monitor the room where the TAD is located  
Note:  
You cannot remotely operate the TAD from another  
phone on the same line as your TAD.  
Changing the Remote Operation Security Code  
The TAD’s remote operation security code is preset to 799. Fol-  
low these steps to change the code.  
CODE/REPEAT  
1. Hold down  
for about 2 seconds. The TAD  
beeps and the first digit of the preset code flashes.  
SKIP/MEMO  
CODE/REPEAT  
2. Press  
or  
to set the first digit,  
PLAY/STOP  
then press  
. The second digit flashes.  
SKIP/MEMO  
CODE/REPEAT  
3. Press  
or  
to set the second digit,  
PLAY/STOP  
then press  
. The third digit flashes.  
SKIP/MEMO  
CODE/REPEAT  
4. Press  
or  
to set the third digit,  
PLAY/STOP  
then press  
. The TAD beeps once and displays  
the new security code one number at a time.  
CODE/REPEAT  
To check the security code, press  
. The security  
code appears one number at a time.  
18  
Operation  
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Notes:  
• Be sure to set each digit within 8 seconds of the last. Other-  
wise, the TAD exits setup and you must start again from  
Step 1.  
• We recommend you not use three identical digits (such as  
999) for the security code. Such numbers are too easy for  
others to guess.  
• If AC power fails or if the backup battery becomes weak,  
the remote operation security code automatically resets to  
799.  
Remote Answer-On  
1. Dial your phone number.  
If the TAD is set to Answer-Off, it answers the call after 10  
rings and announces, “Answer off.”  
If the TAD is set to Answer-On, it answers according to the  
number of rings you set.  
2. Within 8 seconds, enter the remote operation security  
code. The TAD beeps. (If you do not enter the code within 8  
seconds, the TAD disconnects.)  
#
3. Press .  
If you have not recorded an OGM, the TAD answers the  
call after 10 rings and announces, “Answer off, no  
announcement.” Record an OGM (see “Using Remote  
Commands”).  
19  
Operation  
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If you have recorded an OGM, the TAD beeps and  
announces, “Answer on.”  
Note:  
#
Pushing  
again (once a message has been  
recorded) sets the TAD to Answer-Off.  
4. Hang up or enter other remote commands.  
Using Remote Commands  
Follow these steps to operate the TAD from a touch-tone phone  
or a pulse (rotary) phone with a pocket tone dialer.  
1. Dial your phone number.  
2. When the TAD answers, enter your remote operation secu-  
rity code. The TAD beeps once to confirm that you entered  
the correct code.  
Notes:  
• If you do not enter each digit of the security code within  
8 seconds, the TAD hangs up.  
• Even if the TAD is not set to answer calls, it will answer  
after about 10 rings.  
3. Enter a remote command (see “Remote Commands” on  
Page 21).  
4. When you finish, simply hang up.  
20  
Operation  
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Remote Commands  
Press  
To  
0
1
2
3
4
5
6
#
Stop playback, recording, and room monitoring.  
Play a new outgoing message.  
Record a new outgoing message (OGM).  
Monitor the room where the TAD is located for 30 seconds.  
Play all messages.  
Play only new messages.  
Delete all played messages.  
Set the TAD to answer or not answer calls.  
After you press 4 or 5 to play messages, you can:  
Press  
To  
6
7
8
9
0
Delete the current message.  
Replay the previous message.  
Replay the current message.  
Skip forward to the next message.  
Stop message play.  
21  
Operation  
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ˆ Troubleshooting  
We do not expect you to have any problems with your TAD Dig-  
ital Answering System, but if you do, the following suggestions  
might help.  
Problem  
Suggestion  
The incoming mes-  
sage is incomplete.  
Be sure the TAD’s memory is not full.  
/R flashes on the  
message counter.  
The backup battery is weak. Replace the bat-  
tery (see “Installing the Backup Battery” on  
Page 8).  
The TAD does not  
answer calls.  
Make sure the TAD is set to answer calls.  
Check all phone line connections.  
Make sure the AC adapter is properly con-  
nected.  
The TAD does not  
record callers’ mes- some of your messages.  
sages.  
Memory may be full ()/ appears). Delete  
The TAD does not  
respond to the  
remote operation  
security code.  
Make sure the phone you used to dial the TAD  
is a touch-tone phone. (If it is not, you can use  
a pocket tone dialer to enter the code and  
commands.)  
Make sure the remote operation security code  
you entered is correct. Try entering the default  
code of 799. The TAD may have reset to the  
default code because of a power failure.  
Re-enter your security code, pressing each  
button for two seconds.  
22  
Troubleshooting  
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CARE  
Keep the TAD dry; if it gets wet, wipe it dry immediately. Use  
and store the TAD only in normal temperature environments.  
Handle the TAD carefully; do not drop it. Keep the TAD away  
from dust and dirt, and wipe it with a damp cloth occasionally to  
keep it looking new.  
Modifying or tampering with the  
’s internal components can  
TAD  
cause a malfunction and might invalidate its warranty and void  
your FCC authorization to operate it. If your is not perform-  
TAD  
ing as it should, take it to your local RadioShack store for assis-  
tance. If the trouble is affecting the telephone lines, the phone  
company can ask you to disconnect your  
solved the problem.  
until you have re-  
TAD  
23  
Troubleshooting  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and  
workmanship under normal use for one (1) year from the date of purchase from Ra-  
dioShack company-owned stores and authorized RadioShack franchisees and dealers.  
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES  
AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURA-  
TION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS  
PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO  
CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABIL-  
ITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY,  
INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVE-  
NIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDI-  
RECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack  
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or the exclusion  
or limitation of incidental or consequential damages, so the above limitations or exclusions  
may not apply to you.  
In the event of a product defect during the warranty period, take the product and the Ra-  
dioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack  
will, at its option, unless otherwise provided by law: (a) correct the defect by product repair  
without charge for parts and labor; (b) replace the product with one of the same or similar  
design; or (c) refund the purchase price. All replaced parts and products, and products on  
which a refund is made, become the property of RadioShack. New or reconditioned parts  
and products may be used in the performance of warranty service. Repaired or replaced  
parts and products are warranted for the remainder of the original warranty period. You will  
be charged for repair or replacement of the product made after the expiration of the war-  
ranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of  
God, abuse, accident, misuse, improper or abnormal usage, failure to follow instructions,  
improper installation or maintenance, alteration, lightning or other incidence of excess volt-  
age or current; (b) any repairs other than those provided by a RadioShack Authorized Ser-  
vice Facility; (c) consumables such as fuses or batteries; (d) cosmetic damage; (e)  
transportation, shipping or insurance costs; or (f) costs of product removal, installation, set-  
up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
We Service What We Sell  
12/99  
43-3809  
06A01  
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RadioShack Corporation  
Fort Worth, Texas 76102  
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