Printronix Printer SL5000e User Manual

RFID Labeling  
Reference Manual  
SL5000e and T5000e SR  
Smart Label RFID Thermal Printers  
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e
e
SL5000 and T5000 SR  
Smart Label RFID Thermal Printers  
RFID Labeling Reference Manual  
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Printronix makes no representations or warranties of any kind regarding this material, including, but not limited  
to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held  
responsible for errors contained herein or any omissions from this material or for any damages, whether  
direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use  
of this material. The information in this manual is subject to change without notice.  
This document contains proprietary information protected by copyright. No part of this document may be  
reproduced, copied, translated or incorporated in any other material in any form or by any means, whether  
manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix.  
COPYRIGHT © 2004 PRINTRONIX, INC. All rights reserved.  
Trademark Acknowledgements  
Alien and Alien Technology are registered trademarks of Alien Technology Corporation.  
Manhattan Associates is a registered trademark of Manhattan Associates, Inc.  
Matrics is a registered trademark of Matrics, Inc.  
Printronix, PGL, and PrintNet are registered trademarks of Printronix, Inc.  
Rafsec is a registered trademark of Rafsec.  
SL5000e and T5000e are trademarks of Printronix, Inc.  
Uniform Code Council, Inc. is a registered trademark of Uniform Code Council, Inc.  
Zebra and ZPL are trademarks of Zebra Technologies Corporation.  
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Table of Contents  
1 RFID Smart Label Application  
And Reference Notes7  
Transitioning From UCC/GTIN Applications Using  
Printronix Software Migration Tools (SMT)......................... 11  
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1
RFID Smart Label  
Application And  
Reference Notes  
Overview  
NOTE: For the latest version of this reference manual, visit the the  
This manual covers the following products:  
Printronix SL5000e DK Smart Label Developer's Kit  
Printronix SL5000e MP Multi-protocol RFID printer, supporting  
Class 0/0+, Class 1, and Class 1.19 RFID tags and labels  
Printronix SL5000e C1 Class 1 RFID printer, supporting  
Class 1 RFID tags and labels  
Printronix T5000e SR Smart Ready RFID printer, upgradeable  
with either:  
SLMP-Kit Multi-protocol Smart Label Upgrade kit,  
supporting Class 0/0+, Class 1, and Class 1.19 RFID tags  
and labels  
SLC1-Kit Class 1 Smart Label Upgrade Kit, supporting  
Class 1 RFID tags and labels  
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Chapter 1 Overview  
The Printronix SL5000e DK Smart Label Developer’s Kit contains:  
SL5000e MP multiprotocol RFID printer  
Integrated RFID UHF encoder supporting Class 0/0+, Class 1,  
and Class 1.19 RFID tags and labels  
Software Migration Tools that permit the seamless encoding of  
smart labels  
Media starter kit (100 4 inch x 6 inch standard labels, 50 m  
8500 thermal premium wax resin ribbon, and a printhead  
cleaning pen)  
1000 Class 1 RFID smart labels  
One 625 m thermal premium wax ribbon  
Network interface card, which includes Printronix’s PrintNet®  
Enterprise, a remote network printer management software  
application.  
Programming manuals (CD)  
RFID Labeling Reference Manual (this manual)  
Application and reference notes (this chapter)  
Technical support  
The intent of the kit is to provide a complete environment for the  
printing and encoding of RFID smart labels right out of the box.  
Printronix has specifically designed this kit to help you fast track  
your RFID printer application through the use of a suite of Software  
Migration Tools (SMT).  
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Factors Affecting Smart Label Performance  
What To Expect When Running Your RFID Application  
Factors Affecting Smart Label Performance  
Smart labels are based on an EEPROM technology that requires  
some time to be programmed. You may notice this minor pause  
between labels. This time is necessary to better ensure consistent  
quality and improved reliability.  
When dealing with smart labels, it is possible that an occasional  
RFID tag may need to be written and verified more than once (retry)  
before being considered acceptable. In this event each retry time  
will be added to the inter-label pause.  
Static electricity can damage the smart labels. Open the media  
cover of the printer and touch an unpainted metal part of the printer  
before you handle smart labels. This will discharge any static  
electricity that may have built up on your hands.  
Overstruck Smart Labels  
If an RFID tag within a smart label is deemed unacceptable after  
execution of the defined number of retries, what occurs next  
depends upon the Error Handling setting. See “Error Handling” on  
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Chapter 1 What To Expect When Running Your RFID Application  
Smart Label Characteristics  
IMPORTANT  
Purchase additional smart labels directly from Printronix to  
assure the highest level of performance and reliability. See  
For a list of currently supported tag types, download the certified  
Currently supported smart labels have the following characteristics:  
General Tag Type  
UHF 915 MHz radio frequency  
Technology Tag Type  
EPC Class 0 tags – 64 data bits Read Only  
EPC Class 0 tags – 96 data bits Read Only  
EPC Class 0+ tags – 64 data bits Read/Write  
EPC Class 0+ tags – 96 data bits Read/Write  
NOTE: For Class 0+ tags, the AWID multi-protocol reader used by  
Printronix enforces the EPC format in the following manner:  
For 96–bit data, the two most significant bits must be 0.  
For 64–bit data, the two most significant bits must be 1.  
EPC Class 1 tags – 64 data bits Read/Write  
EPC Class 1 tags – 96 data bits Read/Write  
EPC Class 1.19 tags – 96 data bits Read/Write  
Label Size  
4 x 2, 4 x 4, 4 x 6, 4 x 8 inch label stock  
Inlay Style  
4 x 2, 4 x 4, 4 x 6, 4 x 8 inch label stock  
Alien® Squiggle or M-Tag inlays  
3 x 3 inch Rafsec® #313, #342, #450, #504  
4 x 6 inch Matrics® X1020, X2020  
Number of labels per roll will vary depending on the label length  
10  
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How Printronix Makes It Easy  
Transitioning From UCC/GTIN Applications Using  
Printronix Software Migration Tools (SMT)  
It is likely that your software is already set up to create bar codes.  
You may have also spent a lot of time creating compliance label  
templates & integrating them into your system. The Smart Label  
Developer’s Kit Software Migration Tools will allow you to  
effortlessly transition from printing compliance labels to smart  
labels.  
How Printronix Makes It Easy  
If you are printing bar codes now, you can print smart labels — no  
change to your host data stream or existing compliance templates  
is required.  
How It Works  
A set of Software Migration Tools has been created to intercept the  
bar code data in the host data stream and copy the data to a smart  
label RFID tag according to a set of rules. Each tool has been  
designed for a specific end-use application. By simply selecting the  
desired Software Migration Tool from the printer’s control panel,  
you automatically enable the printer to create an RFID smart label  
from your existing software application even if it does not have the  
functionality to program RFID tags. The tools include:  
GTIN: Copies the Global Trade Identification Number (GTIN)  
bar code data for case and pallet labels onto the smart label’s  
RFID tag.  
EAN-8, EAN13, UPCA, and UCC128: These tools copy the  
data from their respective bar code symbologies to a smart  
label’s RFID tag. This enables the achievement of supply-chain  
efficiencies with RFID-ready trading partners while at the same  
time remaining compatible with those who are not.  
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Chapter 1 How To Order More Smart Labels  
EPC: This tool allows EPC data to be directly encoded into the  
smart label’s RFID tag. Simply have your existing software  
application write the desired EPC number to a Code 3 of 9  
barcode. The printer will then write the EPC data to the RFID  
tag without printing the bar code.  
The existing toolset will meet the needs of many RFID early  
adopters. If you have a requirement for a Software Migration Tool  
not included in this kit, feel free to contact Printronix.  
To select and use the tools, see “Software Migration Tools (SMT)”  
How To Order More Smart Labels  
To order more RFID smart labels, contact Printronix:  
Printronix Professional Services  
What We Can Do  
Printronix can partner with you on your RFID pilot project to make  
your existing software applications RFID/smart label capable. We  
specialize in smart label print and apply configuration and  
integration, RFID pilot implementation, and transition from RFID  
pilots to full production rollouts.  
Contact Information  
Printronix Customer Support Center  
(714) 368-2686  
Ask for Professional Services Support  
12  
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Contact Information  
Hardware/Infrastructure Considerations  
Once your smart labels have been applied to their target container  
or pallet you will need external readers to track them through your  
supply chain. Such readers are typically networked devices that are  
deployed at key points in the warehouse or distribution center to  
track incoming and outgoing packages. The readers are managed  
through a server for gathering and filtering all the RFID information.  
Readers may have multiple antennas to maximize read range and  
reliability.  
The readers you purchase must be compatible with the smart  
labels programmed by the printer. Specifically, they should be EPC  
Class 0, Class 0+, Class 1, and Class 1.19 compliant. Fixed  
position readers and their antennas can be purchased from  
companies such as Alien Technology®  
The data that are gathered by the reader servers must be managed  
for tracking and archiving purposes. Software applications that  
perform these tasks are available from companies such as  
Manhattan Associates® (www.manh.com).  
13  
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Chapter 1 Useful Industry Web Links  
Useful Industry Web Links  
Reference Material  
Printronix, Inc.  
Alien Technology Corporation  
Applied Wireless Identifications Group, Inc.  
Auto-ID Labs  
EPC Tag Data Translation  
EPCglobal, Inc.  
RFID Journal  
Uniform Code Council, Inc.®  
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2
Smart Label  
Development  
Overview  
This chapter describes how to use the RFID encoder. The RFID  
encoder is designed to be transparent to the printer operation. It  
provides the capability of programming smart labels (with  
embedded RFID tags) while printing the label format. The smart  
labels are provided with the printer or purchased separately from  
Printronix.  
There are several ways to program RFID tags in smart labels:  
Use the Software Migration Tools (SMT) to enable the printer to  
automatically create RFID commands from your existing bar  
code commands. These tools are described on page 44.  
Incorporate RFID commands into new or existing Printronix  
PGL® programs. Command details start on page 24.  
Incorporate RFID commands into new or existing ZPL™  
programs. By selecting the Printronix PPI1 emulation you can  
seamlessly upgrade from Zebra™ printers. Command details  
start on page 39.  
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Chapter 2 RFID CONTROL Menu  
RFID CONTROL Menu  
RFID CONTROL  
RFID Reader  
Enable*  
Disable  
Tag Type  
Alien Squig 64*  
Alien Squig 96  
Alien M-TAG 64 Alien M-TAG 96  
Matrics1020 64  
RAF Omni 313 64 RAF Omni 342 96  
Matrics1020 96  
Matrics2020 64  
Matrics2020 96  
RAFUCode 450 96  
Error Handling  
Label Retry  
Overstrike*  
10*  
None  
Stop  
1 to 10  
Max Retry Error  
Enable*  
Disable  
1
Tag Write Cnt  
Notes:  
* = Default.  
1
Failed Tag Cnt  
Italicized items appear only when Admin User is set  
to Enable (in the PRINTER CONTROL menu).  
1
Display item only.  
Clear Tag Stat  
2
Appears only if Tag Type is set to Matrics2020 64  
or Matrics2020 96.  
RFID Test  
2
PreErase Class 0+  
Auto Retry  
Disable*  
2*  
Enable  
1 to 9  
1
F/W-Version  
1
Precheck Tags  
Disable*  
Enable  
(cont. on next page)  
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RFID CONTROL  
(cont. from previous page)  
Overstrike Style  
Grid*  
Error Type Msg  
Enable  
Custom Tag  
Disable*  
Duplicate  
Custom Pwr Set  
Custom Tag Len  
Custom Tag Class  
Print And Apply  
EPC Mgr Report  
5*  
1 to 20  
8 to 32  
Class 0  
Enable  
Enable  
8*  
Class 1*  
Disable*  
Disable*  
Class 0+  
Class 1.19  
Notes:  
* = Default.  
Italicized items appear only when Admin User is set  
to Enable (in the PRINTER CONTROL menu).  
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Chapter 2 RFID CONTROL Menu  
RFID CONTROL Menu Items  
RFID Reader  
This menu item enables or disables the RFID encoder. The default  
is Enable.  
Error Handling  
This menu item selects the error handling mode for RFID failures.  
The default is Overstrike.  
In Overstrike mode, each failed label prints with the Overstrike  
pattern and the form retries on a new label until the Label Retry  
count is exhausted. Whether or not an error message will display or  
the failed label will reprint depends upon the Max Retry Error  
setting.  
In None mode, no specific action is taken when a tag fails to be  
programmed.  
In Stop mode, when a tag fails to be programmed, the printer will  
halt and display the error message “RFID Error: Check Media.” The  
label is discarded and reprinting of the label (if desired) must be  
initiated from the host. When the error is cleared, the label with the  
failed tag moves forward until the next label is in position to be  
printed.  
Label Retry  
NOTE: Label Retry only applies when the Error Handling mode is  
set to Overstrike.  
This menu item selects the number of label retries that the RFID  
encoder will attempt before declaring a fault. This may indicate a  
problem with the RFID encoder, the antenna assembly, the printer  
setup, or the label stock. The default is 10.  
Max Retry Error  
This menu item enables or disables the Max Retry Error menu item.  
If it is set to Disable, errors are not declared and the print content  
for the current label is discarded. The default is Enable.  
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RFID CONTROL Menu Items  
Tag Write Cnt  
This menu item displays on the control panel’s LCD the number of  
tags written since the last Clear Tag Stat operation has been  
initiated. (See “Clear Tag Stat” below.)  
Failed Tag Cnt  
This menu item displays on the control panel’s LCD the number of  
failed tag write attempts since the last Clear Tag Stat operation has  
been initiated. (See “Clear Tag Stat” below.)  
Clear Tag Stat  
This menu item clears the Tag Write Cnt and Failed Tag Cnt menu  
items.  
F/W-Version  
This menu item displays on the control panel’s LCD the reader  
firmware version.  
Precheck Tags  
NOTE: This menu item applies to Class 1 tags only.  
When this menu item is set to Enable, the RFID encoder checks the  
tags for a pre-programmed quality code. If the code is absent, the  
tag immediately fails and the selected Error Handling mode is  
performed (Overstrike, None, or Stop). The default is Disable.  
Overstrike Style  
This menu item selects the style of the overstrike pattern. The  
default is Grid.  
When it is set to Grid, a grid pattern prints when it overstrikes.  
When it is set to Error Type Msg, an error message prints that  
indicates which error occurred (see Table 1).  
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Chapter 2 RFID CONTROL Menu  
Table 1. Printed Overstrike Error Messages  
Error Message  
Explanation  
Tag R/W Err x  
Check media  
The printer software attempted to write to or read from the  
RFID tag, but the RFID encoder indicated that the tag could  
not be written to or read from.  
Tag Comm Err x  
Check cable  
The printer software temporarily lost communication with the  
RFID encoder, or communication between the printer  
software and the RFID encoder was not synchronized and  
had to be forced.  
Precheck Fail x  
Check media  
This failure occurs only when the Precheck Tags menu item  
is set to Enable. It indicates that the RFID tag was  
automatically failed since it did not contain the correct  
pre-programmed quality code.  
NOTE: The x in the error messages represents a number code that  
identifies the area in the printer software or RFID encoder  
where the failure occurred.  
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Admin User Menu Items  
Admin User Menu Items  
To see these menu items, set Admin User to Enable in the  
PRINTER CONTROL menu. (Refer to the User’s Manual.)  
IMPORTANT  
Admin User menu items should only be used by authorized  
personnel.  
Tag Type  
This menu item selects the tag type in use. The following is a list of  
tag types available. Other types may be added in the future.  
Alien Squig 64 (default)  
Class 1, read/write, 66 bit, general purpose 4 inches wide  
Alien Squig 96  
Class 1, read/write, 96 bit, general purpose 4 inches wide  
Alien M-TAG 64  
Class 1, read/write, 64 bit, general purpose 4 inches wide  
Alien M-TAG 96  
Class 1, read/write, 96 bit, general purpose 4 inches wide  
RAF Omni 313 64  
Class 1, read/write, 64 bit, general purpose 3 inches wide  
RAF Omni 342 96  
Class 1, read/write, 96 bit, general purpose 3 inches wide  
Matrics 1020 64/96  
Class 0, read only, 64/96 bits, preprogrammed by  
manufacturer, 4 inches wide  
Matrics 2020 64/96  
Class 0+, read/write, 64/96 bits, general purpose, 4 inches wide  
RAFUCode 450 96  
Class 1.19, read/write, 96 bits, general purpose, 3 inches wide  
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Chapter 2 RFID CONTROL Menu  
RFID Test (This Test Reads A Tag)  
This menu item reads the tag in range of the internal RFID antenna  
and reports the tag data to the debug port and momentarily displays  
it on the control panel’s LCD. It is primarily intended for  
development verification by checking that the system is working.  
PreErase Class 0+  
Normally, virgin Class 0+ tags are delivered pre-erased, allowing  
the printer to encode them directly. If an error occurs during the  
initial encoding the ensuing retries will include an automatic erase.  
If the tags are used and are known to have been previously written  
to then an erase cycle will be necessary.  
By enabling the PreErase Class 0+ option an erase cycle will be  
forced on the first try. This is applicable when doing loop tests in the  
lab.  
Auto Retry  
This menu item selects the number of automatic (internal) retries  
that the RFID encoder will attempt on the same tag before declaring  
a tag error and performing the Error Handling mode selected  
(Overstrike, Stop, or None). The default is 2.  
Custom Tag  
This menu item enables or disables the Custom Pwr Set, Custom  
Tag Len, and Custom Tag Class menu items (custom tag menus).  
The default is Disable.  
The custom tag menus allow the RFID encoder to work with tag  
types that are not listed in the Tag Type menu item.  
NOTE: Printronix cannot guarantee the performance of tag types  
not certified by Printronix.  
When Custom Tag is set to Disable, the settings in the custom tag  
menus are ignored by the RFID encoder.  
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Admin User Menu Items  
When it is set to Enable, the RFID encoder uses the settings in the  
custom tag menus, which must be set to match the characteristics  
of the custom tag.  
When it is set to Duplicate, the settings of the selected Tag Type  
menu item are copied into the custom tag menus.  
Custom Pwr Set  
NOTE: To enable this menu item, set Custom Tag to Enable.  
This menu item selects the power level to be used in the RFID  
encoder. 1 is the lowest power level setting, and 20 is the highest.  
The default is 5.  
Custom Tag Len  
NOTE: To enable this menu item, set Custom Tag to Enable.  
This menu item selects the number of bytes in the tag.  
The default is 8.  
Custom Tag Class  
NOTE: To enable this menu item, set Custom Tag to Enable.  
This menu item selects the class of the custom tag. Class 1,  
Class 0+, and Class 1.19 tags are read/write. Class 0 tags are read  
only. The default is Class 1.  
Print And Apply  
This menu item enables the use of print and apply hardware.  
The default is Disable.  
EPC Mgr Report  
This menu item enables EPC and label information to be sent out  
the network port. This information can be used by an RFID tag data  
and labels manager program. The default is Disable.  
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Chapter 2 RFID PGL Commands  
RFID PGL Commands  
IMPORTANT  
For all examples make sure Label Length in the QUICK SETUP  
menu matches the physical length of the installed media.  
RFWTAG  
Purpose The RFWTAG command is used to program an RFID  
tag (embedded in a smart label) using structured data  
format. The data structure of an RFID tag can consist  
of one or more bit fields. Each bit field specifies its own  
field length, the data format, the field type plus  
additional options if the type is incremental, and finally  
the field value.  
Mode  
CREATE  
Format  
RFWTAG;[LOCKn;]size  
(Bit Field)+  
STOP  
RFWTAG  
LOCKn  
Specifies the RFWTAG command, enter  
RFWTAG;  
Optional parameter specifies that the  
data should be protected from being  
overwritten later. By default the data are  
not protected. The acceptable values for  
n are 1 to 255, meaning the data are to  
be protected using this byte as the LOCK  
password.  
size  
A decimal number specifying the overall  
bit length of the RFID tag.  
Bit Field  
A line description of a bit field and must  
have one of the following syntax formats:  
1. For non-incremental data (both static  
and dynamic)  
length;[DFn;]format;(D)datafield(D)  
2. For incremental fixed data  
length;I;format;STEP[idir]step;[RPTn;]  
[RSTn;](D)startdata(D)  
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RFWTAG  
3. For dynamic incremental data  
length;IDFn;format;  
length  
A decimal number specifying the bit  
length of a field within a tag. The  
maximum length for each DFn field is 64  
bits.  
DFn  
Optional parameter to indicate this field  
has dynamic data. Replace n with a  
number ranging from 1 to 512 to identify  
the field number of this particular field. If  
this option is used, datafield is ignored,  
and dynamic data must be entered via  
the DF command in the EXECUTE  
mode.  
IDFn  
Enter IDF to indicate this field is a bit field  
with dynamical assignment of increment  
(or decrement) data. The step and  
startdata parameters will be supplied by  
the IDF command in the EXECUTE  
mode. Replace n with a number ranging  
from 1 to 512 to identify the field number  
of this bit field. Dynamically enter the  
step and startdata parameters using the  
IDF command in the EXECUTE mode.  
NOTE: 1. The same field number cannot be used in both DFn and  
IDFn.  
2. If a field is defined as IDFn, it must be referenced as  
IDFn later for consistency. The same applies for DFn.  
3. If <IDFn> syntax is used for merging data into AFn or  
BFn, neither DFn, AFn, or BFn will be incremented. The  
increment only takes place in the ~DFn command where  
the STEP is specified.  
format  
(D)  
A letter specifying the format of the data field.  
B – binary, D – decimal, H – hexadecimal  
Delimiter designating the start and end of static data for  
this bit field. Replace (D) with any printable character,  
except the SFCC and the slash character (/).  
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Chapter 2 RFID PGL Commands  
datafield  
The static data of this static field. It is a mandatory  
parameter of bit field with static data.  
I
Identifies this field is an incremental bit field.  
STEP  
Specifies that the incremental data field will use the  
step method. Enter STEP;. The STEP option replaces  
the STEPMASK option that is used in Alpha and  
Barcode.  
idir  
Enter a plus sign (+) or leave the field blank to  
increment (default). Enter a minus sign (–) to  
decrement.  
step  
A decimal number specifies the amount to increment/  
decrement each time the form is executed. The  
increment is at bit level and will automatically wrap  
based on the field size.  
RPTn  
The optional incremental repeat count parameters to  
specify the number of times a particular field value is  
repeated before it is incremented. The default repeat  
count parameter n is 1, which will increment the field  
value each time it prints. The repeat count can range  
from 1 to 65535.  
RSTn  
The optional incremental reset count parameter to  
specify the number of times an incremented field is  
printed before it is reset to the starting value. By  
default, there is no reset count. The reset count  
parameter n can range from 1 to 65535.  
value  
Defines the value of the field or the starting value of the  
incremented field. If the field is dynamic, the value will  
be specified later in the EXECUTE mode. The data  
must be specified within a pair of delimiters (D). The  
delimiter (D) cannot be a “/” or SFCC character since  
the “/” will comment out the rest of the line and SFCC is  
reserved for PGL commands. If “R” or “S” is used as  
delimiters, the data pattern must not comprise of the  
keywords in the incrementing options. Since the  
delimiters could be different from one value to another,  
proper care must be taken to avoid one of the letters  
mentioned above.  
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RFWTAG  
NOTE: 1. There should be no more than one RFWTAG command  
per form.  
2. The RFWTAG command cannot be mixed with  
RFWRITE in the same form.  
3. Each field structure must be specified in a single line and  
in the order it appears in the RFID tag from MSB bits to  
LSB bits (left to right). The sum of all the field lengths must  
match the size of the tag.  
4. The host data are read in as ASCII characters. They  
would be converted to binary representation for the base  
field on the field format. Therefore, if the converted value is  
larger than the maximum value that a field can hold, an  
error will be reported. If the data vaue is smaller than the  
specified field length, on the other hand, the field will be  
padded to the left with zero bits.  
5. Unlike the Alpha and Barcode command which use  
STEPMASK for incremental data, RFWTAG uses the  
STEP which will increment or decrement at bit level.  
6. 432 in the ~CREATE line specifies a 6 inch label.  
Use 144 for 2 inch labels and 288 for 4 inch labels.  
Example 1  
The following example programs an SGTIN–64 value  
into the RFID tag that is embedded in a 4x6 smart  
label. Assume that the SGTIN–64 value is provided as  
a single number.  
~CREATE;SGTIN–64;432  
RFWTAG;64  
64;H;*87D0034567ABCDEF* /EPC number  
STOP  
END  
~EXECUTE;SGTIN–64;1  
~NORMAL  
27  
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Chapter 2 RFID PGL Commands  
Example 2  
Same as Example 1, except the EPC number is broken  
into its component parts. Assume that the SGTIN–64  
value has the Header = 2d, Filter Value = 5d, EPC  
Manager Index = 15383d, Object Class = 703710d or  
0xABCDE, and the Serial Number = 0123456d.  
~CREATE;SGTIN–64;432  
RFWTAG;64  
2;B;*10*  
/Header  
3;D;*5*  
/Filter Value  
14;D;*15383*  
20;H;*ABCDE*  
25;D;*0000123456*  
STOP  
/EPC Manager Index  
/Object Class  
/Serial Number  
END  
~EXECUTE;SGTIN–64;1  
~NORMAL  
Example 3  
Same as Example 2, except it uses a dynamic method.  
This example also shows how to program another  
RFID tag without redefining the data structure of the  
SGTIN–64.  
~CREATE;SGTIN–64;432  
RFWTAG;64  
2;DF1;B  
/Header  
3;DF2;D  
/Filter Value  
14;DF3;D  
20;DF4;H  
25;DF1;D  
/EPC Manager Index  
/Object Class  
/Serial Number  
STOP  
ALPHA  
AF1;18;10;5;3;3  
STOP  
END  
~EXECUTE;SGTIN–64  
~DF1;*10*  
~DF2;*5*  
/Header  
/Filter Value  
~DF3;*15383*  
~DF4;*ABCDE*  
~DF5;*0000123456*  
/EPC Manager Index  
/Object Class  
/Serial Number  
28  
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RFWTAG  
~AF1;<DF5>  
~NORMAL  
/Print serial number on  
label  
~EXECUTE;SGTIN–64  
~DF1;*10*  
/Header  
~DF2;*5*  
/Filter Value  
~DF3;*15383*  
~DF4;*ABCDE*  
~DF5;*0000123456*  
~AF1;<DF5>  
/EPC Manager Index  
/Object Class  
/Serial Number  
/Print serial number on  
label  
~NORMAL  
Example 4  
This example shows how to program a roll of 1500  
smart labels with SGTIN–64 values, where the Header  
= 2d, Filter Value = 5d, EPC Manager Index = 15383d,  
Object Class = 703710d or 0xABCDE, and the Serial  
Number starting from 0000000 to 0001499d.  
~CREATE;SGTIN–64;432  
RFWTAG;64  
2;B;*10*  
/Header  
3;D;*5*  
/Filter Value  
14;D;*15383*  
20;H;*ABCDE*  
25;I;D;STEP1;*0*  
STOP  
/EPC Manager Index  
/Object Class  
/Serial Number  
END  
~EXECUTE;SGTIN–64;ICNT1500  
~NORMAL  
Example 5  
This example shows how to program a 96 bit RFID tag.  
A SGTIN–96 format is used and the EPC number is  
broken into its component parts. Assume that the  
SGTIN–96 value has the Header = 2d, Filter Value =  
5d, EPC Manager Index = 15383d, Object Class =  
703710d or 0xABCDE, and the Serial Number =  
0123456d.  
NOTE: 96 bit tags must be broken up as in Examples 2, 3, and 4,  
and no field can be more than 64 bits in length.  
29  
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Chapter 2 RFID PGL Commands  
~CREATE;SGTIN–96;432  
RFWTAG;96  
8;B;*00110000*  
3;D;*5*  
/Header  
/Filter Value  
/Partition  
3;D;*6*  
20;D;*123456*  
24;D;*7777777*  
38;D;*123456*  
STOP  
/Company Prefix  
/Item Reference  
/Serial Number  
END  
~EXECUTE;SGTIN–96;1  
~NORMAL  
RFRTAG  
Purpose To read the content of an RFID tag (embedded in a  
smart label) into a dynamic field. This command cannot  
be mixed with the RFREAD command.  
Mode  
CREATE  
Format  
RFRTAG;size  
(Bit Field)+  
STOP  
RFRTAG  
Specifies the RFRTAG command, enter  
RFRTAG;  
size  
A decimal number specifying the overall  
bit length of the RFID tag.  
Bit Field  
A line description of a bit field; must have  
one of the following syntax formats:  
length;DFn;format  
length  
A decimal number  
specifying the bit length  
of a field within a tag. The  
maximum length is 64  
bits.  
DFn  
Indicate dynamic data  
field to store the read  
result. Replace n with a  
number ranging from 1 to  
30  
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RFRTAG  
512 to identify the field  
number of this particular  
field.  
format  
A letter specifying the  
representation format of  
the field data.  
B – binary, D – decimal,  
H – hexadecimal  
NOTE: 1. Multiple RFRTAG commands are allowed in the same  
form but the same DFn field cannot be defined multiple  
times.  
2. The DF field length is restricted to 64 bits and must be a  
multiple of 8 bits. The sum of all field lengths must be equal  
to the tag size.  
3. The first field always start at the MSB bit. The bit length  
of a field dictates the start bit of the next field, etc. As a  
result, DF fields will not overlap each other.  
4. RFRTAG does not allow incremental fields (with the “I”  
prefix).  
5. 432 in the ~CREATE line specifies a 6 inch label.  
Use 144 for 2 inch labels and 288 for 4 inch labels.  
Example  
Same as Example 4 on page 29, except the increment  
is dynamic and the result is merged into Alpha to print  
on the smart label.  
~CREATE;SGTIN–64;432  
RFWTAG;64  
2;B;*10*  
/Header  
3;D;*5*  
/Filter Value  
14;D;*15383*  
20;D;*123456*  
25;IDF1;H  
STOP  
/EPC Manager Index  
/Object Class  
/Serial Number  
RFTAG;64  
64;DF2;H;  
STOP  
ALPHA  
IAF1;16;3;12;0;0  
STOP  
31  
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Chapter 2 RFID PGL Commands  
END  
~EXECUTE;SGTIN–64;ICNT1500  
~IDF1;STEP+1;*0*  
~IAF1;<DF2>  
~NORMAL  
NOTE: 1. The <IDF1> usage does not increment the DF1 field. It  
merges the DF1 content into the AF1 field, keeping the  
same representation previously defined for IDF1.  
2. The use of IAF1 is to print alpha on every label. If AF1 is  
used instead, only the first label is printed. The AF1 field is  
not incremented either since it is using the result from the  
DF1 merge.  
VERIFY  
Purpose Request the printer to send to the host the ASCII  
representation of a dynamic field. The dynamic field  
could be one of AFn, BFn, or DFn, but cannot be RFn.  
Mode  
CREATE  
Format  
VERIFY;field;format;(D)ASCIIheader(D)  
VERIFY  
The command to verify data of a dynamic  
field, enter VERIFY;  
field  
The dynamic field AFn, BFn, or DFn that  
contains the data to be sent to the host.  
format  
A letter specifying the format of the  
outgoing data to be sent to the host.  
B – binary, D – decimal, H –  
hexadecimal, S – string  
Based on the incoming format of the data  
field, a format conversion may be  
performed if the outgoing format is not  
the same. The AFn and BFn format is  
always S type. The DFn format could be  
either B, D, or H. Due to the possible  
conversion the outgoing data stream  
could be longer than the incoming one.  
32  
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VERIFY  
The maximum length for the outgoing  
data is 512 bytes. If the format request  
will result in a data stream exceeding the  
maximum length, an error would be  
reported.  
ASCIIheader  
A mandatory parameter to specify an  
ASCII string of characters, which is  
followed by the RFID data, to be sent by  
the printer to the host.  
(D)  
Delimiter designating the start and end of  
a character string. Replace (D) with any  
printable character, except the SFCC  
and the slash character (/). The string  
could be empty, i.e. there are not  
headers preceeding the field data.  
NOTE: 1. The DFn field must be defined previously in the CREATE  
mode before it can be specified in the VERIFY command  
otherwise it will be considered as a syntax error and the  
VERIFY command will abort.  
2. All RFID Read/Write commands are executed first in the  
order they appear in CREATE mode, followed by Alpha  
and Barcode commands, and finally VERIFY commands.  
The VERIFY commands are always executed last although  
they may appear before other commands in the CREATE  
mode. The reason for this is to make sure the data are sent  
back to the host only if other commands are completed and  
the form is not aborted.  
3. If the data comes from a DFn field, the DFn format is the  
original format before any conversion. If the VERIFY  
command specifies a different format, the data would then  
be converted to the new format. If the data comes from an  
AFn or BFn, the original format is S format.  
4. 432 in the ~CREATE line specifies a 6 inch label.  
Use 144 for 2 inch labels and 288 for 4 inch labels.  
33  
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Chapter 2 RFID PGL Commands  
Example 1  
This example requests the printer to send to the host  
the content of the RFID tag, in hexadecimal format,  
both before and after the RFWTAG command writes  
data to the tag. Also, the label is not moved.  
~CREATE;VERIFY;432;NOMOTION  
RFRTAG;64  
64;DF1;H  
STOP  
VERIFY;DF1;H;*TagBefore=*  
RFWTAG; 64  
2;B;*01*  
6;D;*29*  
24;H;*466958*  
17;H;*ABC*  
15;D;*1234*  
STOP  
RFRTAG;64  
64;DF2;H  
STOP  
VERIFY;DF2;H;*TagAfter=*  
END  
~EXECUTE;VERIFY;1  
~NORMAL  
TagBefore=A5A500005D055E04  
<== Whatever data inside  
the tag before  
TagAfter=5D466958055E04D2  
<== Should match with  
RFWTAG command  
Example 2  
This example reads a roll of 1500 pre-programmed  
smart labels.  
~CREATE;READONLY;432  
RFRTAG;64  
64;DF1;H  
STOP  
VERIFY;DF1;H;**  
END  
34  
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VERIFY  
~EXECUTE;READONLY;1500  
~NORMAL  
A5A500005D055E04  
<== Whatever data....  
another 1498 lines of RFID  
data.................  
A5A50000000550D4  
<== Whatever data  
Example 3  
This example requests the printer to program a roll of  
2000 smart labels using the RFWTAG command with  
incremental field. Then, it sends the actual data from  
each of the 2000 tags to the host.  
~CREATE;SIMPLE;432;NOMOTION  
RFWTAG;64  
2;B;*01*  
6;D;*29*  
24;H;*466958*  
17;H;*ABC*  
15;I;D;STEP+1;*0000*  
STOP  
RFRTAG; 64  
64;DF1;H  
STOP  
VERIFY;DF1;H;*Data=*  
END  
~EXECUTE;SIMPLE;ICNT2000  
~NORMAL  
Data=5D466958055E0000  
<== Should be the newly  
programmed data.  
Data=5D466958055E0001  
....another 1996 lines of  
RFID data .................  
Data=5D466958055E07CE  
Data=5D466958055E07CF  
<== Should be the newly  
programmed data.  
35  
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Chapter 2 RFID PGL Commands  
Write Tag  
IMPORTANT  
This command is still supported but no longer in development.  
We recommend you develop your application using the  
RFWTAG command as defined on page 24.  
Purpose To program non-incremental data into an RFID tag  
(embedded in a smart label).  
Mode  
CREATE  
Format  
RFWRITE;[HEX;][EPCm;][RFn;L;][LOCK;]ATp;[(D)datafield(D)]  
RFWRITE; The RFID Write Tag command.  
HEX;  
Optional parameter to indicate that the  
text in datafield is in hexadecimal format  
and that it will be converted to binary  
format.  
EPCm;  
Optional parameter to indicate that the  
data in datafield should be converted to  
an EPC number. When this parameter is  
used, the HEX option is automatically  
enabled and the data field is limited to a  
maximum of 14 digits. The AT parameter  
is ignored. The tag is then programmed  
as follows:  
Bits 0 to 1 are programmed with the  
EPC value 0 to 3, specified in m.  
Bits 2 to 57 are programmed with the  
hexadecimal characters in the data field  
(14 maximum). If the data field has less  
than 14 hexadecimal characters, zeros  
are assumed for the remaining digits.  
Bits 58 to 63 are set to zero.  
RFn;L;  
Optional parameter to indicate that this  
field has dynamic data. Replace n with a  
number ranging from 1 to 512 to identify  
the field number of this RFWRITE field.  
Replace L with the length of the dynamic  
36  
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Write Tag  
data string. If this option is used, the  
datafield is ignored, and dynamic data  
must be entered via the RF command in  
the EXECUTE mode. The length of the  
dynamic data must be equal to L.  
LOCK;  
ATp;  
Optional parameter to write-protect the  
data. Currently not supported.  
p specifies the decimal start position  
where data will be written to the tag.  
Subsequent bits will be shifted and  
previous bits are nulled.  
(D)  
Delimiter designating the start and end of  
static data for the RFWRITE field.  
Replace (D) with any printable character,  
except the SFCC and “/” (the slash  
character).  
datafield  
The static data of the RFWRITE field.  
NOTE: RFWRITE fields are not expandable in VDUP and/or  
HDUP sections.  
37  
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Chapter 2 RFID PGL Commands  
Read Tag  
IMPORTANT  
This command is still supported but no longer in development.  
We recommend you develop your application using the  
RFRTAG command as defined on page 30.  
Read Tag is not a command, but an element of the ALPHA and  
BARCODE commands. See “Alphanumerics” and “Bar Codes” in  
the IGP/PGL Programmer’s Reference Manual for more  
information.  
Purpose Embed RFID data into an ALPHA or BARCODE data  
field.  
Format  
<RDI>position,length[,format];  
<RDI>  
The RFID Data Indicator character, as  
defined by the RFREAD parameter in the  
ALPHA or BARCODE commands. See  
the ALPHA and/or BARCODE command  
description for details.  
position  
The decimal number that specifies the  
starting position of the data inside the  
transponder.  
length  
format  
The decimal number that specifies the  
length of the data to be read.  
Replace the optional format parameter  
with any non-zero number to convert the  
data to hexadecimal format.  
38  
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Get Tag Unique ID  
RFID PPI1 Commands  
IMPORTANT  
For all examples make sure Label Length in the QUICK SETUP  
menu matches the physical length of the installed media.  
Get Tag Unique ID  
Purpose Read the unique identification number of the RFID tag  
(embedded in the smart label).  
Format  
^RI x  
^RI  
x
Get Tag Unique ID command.  
The field number to which the data will be  
assigned. The default is 0, and other  
acceptable values range from 1 to 9999.  
Comments  
The PPI1 only supports Alien Technology Class 1a  
tags, which do not have the unique identification  
numbers. Therefore, the PPI1 absorbs this command.  
Set Tag Type  
Purpose Select the type of the RFID tag (embedded in the smart  
label).  
Format  
^RS x  
^RS  
x
Set Tag Type command.  
Number assigned to the type of the tag.  
The default is 0, and other acceptable  
values range from 1 to 9999.  
Comments  
The PPI1 only supports Alien Technology Class 1a  
tags. There are no alternative choices. Therefore, the  
PPI1 absorbs this command.  
39  
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Chapter 2 RFID PPI1 Commands  
Read Tag  
Purpose This command allows data from the RFID tag  
(embedded in the smart label) to merge into any  
previously defined dynamic data field. It is equivalent to  
the Field Number command (^FN) except that the data  
come from the RFID tag.  
Format  
^RT x, start, length, hex, retries, motion, reserved  
^RT  
x
Read Tag command.  
Specified Field Number (value assigned  
to the field). The default is 0. The  
acceptable value range is 0 to 9999.  
start  
length  
hex  
Location where data will be read from the  
RFID tag. The PPI1 only supports Alien  
Technology Class 1a tags, which have  
only one 8–byte block. Therefore, start  
will be set to 0, regardless of the  
specified value.  
The number of blocks to be read from the  
RFID tag. The PPI1 only supports Alien  
Technology Class 1a tags, which have  
only one 8–byte block. Therefore, length  
will be set to 1, regardless of the  
specified value.  
This flag indicates whether the data, after  
being read from the RFID tag, should be  
translated into hexadecimal format. The  
default is 0, meaning the data will not be  
translated. The other acceptable value is  
1, meaning the data will be translated  
into hexadecimal format.  
retries  
The number of automatic attempts to  
read data from the tag if previous reads  
failed. The PPI1 absorbs the number and  
uses the value on the control panel’s  
LCD.  
40  
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Write Tag  
motion  
Set this flag to 1 to read data from the tag  
without moving the label. The printer may  
adjust the label position while it reads  
data from the tag, but this adjustment will  
reverse before any subsequent normal  
label movement. Even if this flag is set to  
1, other commands (i.e., alpha or  
barcode) may move the label.  
The default is 0.  
reserved  
This is a reserved flag. The PPI1 absorbs  
this number.  
Comments  
This command is only executed by the demand for  
data from any dynamic field. The PPI1 absorbs this  
command if there are no demands for the data.  
Write Tag  
Purpose This command programs data into an RFID tag  
(embedded in the smart label).  
Format  
^WT start, retries, motion, protect, data format,  
reserved  
^WT  
start  
Write Tag command.  
Starting block location where data will be  
programmed into the RFID tag. The PPI1  
only supports Alien Technology Class 1a  
tags, which have only one 8–byte block.  
Therefore, start will be set to 0,  
regardless of the specified value.  
retries  
motion  
The number of automatic attempts to  
write data into the tag if previous writes  
failed. The PPI1 absorbs the number and  
uses the value on the control panel’s  
LCD.  
Set this flag to 1 to program data into the  
tag without moving the label. The printer  
may adjust the label position while it  
writes data into the tag, but this  
adjustment will reverse before any  
41  
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Chapter 2 RFID PPI1 Commands  
subsequent normal label movement.  
Even if this flag is set to 1, other  
commands (i.e., alpha or barcode) may  
move the label.  
protect  
This flag indicates whether the data  
should be protected from being  
overwritten later. The default is 0,  
meaning the data are not protected.  
Other acceptable values are 1 to 255,  
meaning the data are protected using  
this number as the LOCK password.  
data format 0 (ASCII) or 1 (hex). The default is 0.  
reserved  
This is a reserved flag. The PPI1 absorbs  
this number.  
Host Verification  
Purpose This command sends back the data in a ^FN (Field  
Number) field to the host.  
Format  
^HVx,y<ASCII>  
^HV  
x
Host Verification command.  
Specified Field Number. The default is 0.  
The acceptable value range is 0 to 9999.  
y
Number of characters to be returned.  
The default is 8. The acceptable value  
range is 0 to 256.  
<ASCII>  
Header (in uppercase ASCII characters).  
The default is None. The acceptable  
value range is 0 to 256 characters.  
Example of Use  
^XA  
^WT0^FDHELLOTAG^FS  
^RT3,0,1,1^FS  
^FO100,100^A0N,60^FN3^FS  
^HV3,16,TAGNO = ^FS  
^XZ  
Example of Response  
TAGNO = 48454C4C4F544147  
42  
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PPI1 EPC Programming Examples  
PPI1 EPC Programming Examples  
IMPORTANT  
For all examples make sure Label Length in the QUICK SETUP  
menu matches the physical length of the installed media.  
Example 1  
This programming example programs data into an  
RFID tag and prints the encodation onto a smart label.  
^XA  
//Begin ZPL form.  
^WT0^FH^FD_87_D0_03_45_67_AB_CD_EF^FS  
//Write Tag with data = “87D0034567ABCDEF”  
//(hex format).  
^RT1,0,1,1^FS  
//Read Tag into data element 1, 8–byte (16 characters)  
//long (hex format).  
^FO100,100^A0N,60^FN1^FS  
//Print data in element 1.  
^XZ  
//End and print label.  
Example 2  
Same as Example 1, except an alternative PPI1 syntax  
that does not require underscores between the hex  
characters is used.  
^XA  
//Begin ZPL form.  
^WT0,,,,1FDN^FD87D0034567ABCDEF^FS  
//Write Tag with data = “87D0034567ABCDEF”  
//(hex format).  
^RT1,0,1,1^FS  
//Read Tag into data element 1, 8–byte (16 characters)  
//long (hex format).  
^FO100,100^A0N,60^FN1^FS  
//Print data in element 1.  
^XZ  
//End and print label.  
43  
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Chapter 2 Software Migration Tools (SMT)  
Software Migration Tools (SMT)  
There are SMTs for six separate end-use applications supporting  
both PGL and PPI1 datastreams for a total of 12 tools. Each tool  
intercepts bar code data in a host datastream and copies the data  
to an RFID tag (embedded in a smart label) according to a set of  
rules as defined below. SMTs assume that only one bar code of the  
type being processed is present. In the event that there is more  
than one of a given type of barcode present, only the first is  
processed.  
Bar code information encoded as dynamic data is supported. To  
avoid ambiguity, where bar code data is provided in the form of  
dynamic data, the RFID tag will be encoded with only the contents  
of the first variable bar code field. It is your responsibility to ensure  
that the first variable bar code is the desired bar code.  
Tools List  
GTIN: According to Uniform Code Council standards there are  
two permissible bar codes on standard case labels: UCC-128  
and Interleaved Two of Five (ITF14). These are the typical bar  
code carriers for the GTIN (Global Trade Identification  
Number). This tool copies data from either an ITF14, or from a  
UCC-128 barcode with an Application Identifier of 01 (which  
indicates an SCC-14) to an RFID tag. If barcode checksum  
data is included in your datastream, it will be encoded onto the  
tag. If your datastream requests the printer to calculate the bar  
code checksum, it will not be encoded onto the tag. In the case  
of the UCC bar code, the (01) application identifier is not written  
to the tag. Data written to the RFID tag is right justified and zero  
padded.  
UCC128: Copies data from a UCC-128 bar code with an  
application identifier (AI) in the range of 90-99 to an RFID tag.  
These AI’s are reserved for internal applications. The AI is not  
written to the RFID tag. Data written to the RFID tag is right  
justified and zero padded. Checksum data calculated by the  
printer is not encoded onto the tag. Bar code data beyond the  
16th digit is truncated without an error message.  
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Tools List  
EAN8: Copies data from an EAN8 bar code to an RFID tag.  
EAN 8+2 and EAN 8+5 variants are both supported. Data  
written to the RFID tag is right justified and zero padded.  
Checksum data calculated by the printer is not encoded onto  
the RFID tag.  
EAN13: Copies data from an EAN13 bar code to an RFID tag.  
EAN 13+2 is also supported but EAN 13+5 variant is not  
supported. Data written to the RFID tag is right justified and  
zero padded. Checksum data calculated by the printer is not  
encoded onto the RFID tag.  
UPC-A: Copies data from a UPC-A, UPC-A+2 or UPC-A+5 bar  
code to an RFID tag. Data written to the RFID tag is right  
justified and zero padded. Checksum data calculated by the  
printer is not encoded onto the RFID tag.  
EPC: This tool allows EPC data carried by a Code 3 of 9 bar  
code to be encoded onto an RFID tag. Data beyond the 16th  
digit is not allowable for an EPC and is truncated. Data must be  
numeric only.  
zGTIN, zEPC, zUCC-128, zEAN8, zEAN13,and zUPC-A:  
These are all PPI1 emulation specific tools identical in function  
to those of their corresponding names above.  
NOTE: Dynamic data is variable data entered into specific  
locations on each form definition. Each time the form prints,  
a single command enters new data into those locations  
supplied in the datastream after form definition has been  
completed.  
45  
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Chapter 2 Software Migration Tools (SMT)  
Selecting The Tools  
.
.
1. Press  
until QUICK SETUP displays.  
.
2. If necessary, press and at the same time to unlock the  
key.  
3. Press until SMT: Sel Toolset displays.  
4. Press until Toolset [1] (PGL emulation) or Toolset [2] (PPI1  
emulation) displays.  
5. Press to select it.  
6. Press until SMT: Select Tool displays.  
7. Press until the desired tool displays.  
8. Press to select it.  
9. Press and at the same time to lock the key, then press  
PAUSE to take the printer offline.  
10. Press PAUSE again to put the printer online.  
46  
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Selecting The Tools  
Error Messages  
The RFID encoder can detect a number of errors. When one of  
these errors occurs, the RFID encoder alerts the printer to perform  
the currently selected error action (see “Error Handling” on  
page 18) and display the appropriate error message on the control  
panel’s LCD (see Table 2).  
Table 2. Control Panel Error Messages  
Error Message  
Explanation  
Solution  
RFID MAX RETRY  
Check System  
Error Handling = Overstrike in Press PAUSE to clear the  
the RFID CONTROL menu, message.  
and the Label Retry count has See “Troubleshooting” on  
been exhausted.  
RFID Comm Err  
Check Cable  
RFID error: communication  
cannot be established with  
the RFID encoder. Reader  
will be set to Disable in the  
RFID CONTROL menu and  
the previous port settings  
restored.  
Press PAUSE to clear the  
message.  
RFID TAG FAILED  
Check Media  
Error Handling = Stop in the  
RFID CONTROL menu, and  
the RFID encoder could not  
read the RFID tag.  
Press PAUSE to clear the  
message.  
47  
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Chapter 2 Troubleshooting  
Troubleshooting  
If you are having trouble with the RFID encoder, consult Table 3 for  
a list of symptoms and possible solutions.  
Table 3. Troubleshooting the RFID Encoder  
Symptom  
Solution  
No communication between the  
printer and the reader  
1. Make sure Reader = Enable in the RFID  
CONTROL menu.  
2. Use the RFID Test option in the RFID  
CONTROL menu (Admin User enabled) to  
read and display the current RFID tag  
content. Class 1 RFID tags usually contain a  
valid entry due to the pre-test process. See  
Tag failed  
1. The label could be misaligned. Perform the  
Auto Calibrate procedure to ensure the label  
is at top-of-form. See “Running Auto  
Calibrate” in the Quick Setup Guide.  
2. Make sure the media are smart labels with  
RFID tags located in the correct position.  
3. The RFID tag could be defective. Try  
another tag.  
4. Make sure the application does not send too  
few or too many digits to the RFID tag.  
Inconsistent results  
Make sure the media is loaded correctly.  
See “Loading Media And Ribbon” in the Quick  
Setup Guide.  
The RFID encoder works, but it  
does not meet expectations  
Make sure that both Error Handling and Label  
Retry are set to desired values in the RFID  
CONTROL menu.  
48  
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Troubleshooting  
Selecting The Tools  
49  
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Chapter 2 Troubleshooting  
50  
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For technical assistance, contact your  
Distributor/VAR/Reseller for service.  
For further assistance, contact the Printronix Customer Support Center.  
Printronix Customer Support Center  
Americas  
Europe, Middle East, and Africa  
Asia Pacific  
(714) 368-2686  
(31) 24 6489 410  
(65) 6548 4114  
Printronix Supplier Center  
Americas  
(800) 733-1900  
Europe, Middle East, and Africa  
Asia Pacific  
(33) 1 46 25 1900  
(65) 6548 4116 or (65) 6548 4182  
Printronix, Inc.  
14600 Myford Road  
P.O. Box 19559  
Irvine, CA 92623-9559  
Phone: (714) 368-2300  
Fax: (714) 368-2600  
Printronix Schweiz Gmbh  
42 Changi South Street 1  
Changi South Industrial  
Estate Singapore 486763  
Phone: (65) 6542 0110  
Fax: (65) 6543 0220  
Printronix, Inc.  
Nederland BV  
P.O. Box 163 Nieuweweg 283  
NI-6600 Ad Wijchen  
The Netherlands  
Phone: (31) 24 6489 489  
Fax: (31) 24 6489 499  
*178835-001*  
178835-001A  
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