Pitney Bowes Postal Equipment DM125 User Manual

DM100i / DM125 / DM200L / DM225

Digital Mailing Systems

Operator Guide

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Declaration of Conformity According to FCC Rules Part 2 , Para-

graph 2.1077

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation. Responsible party: Pitney Bowes, 1 Elmcroft

Rd., Stamford, CT 06926-0700.

Note for all models: This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These

limits are designed to provide reasonable protection against interference in a

residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruc-

tion manual, may cause interference to radio communications. However, there

is no guarantee that interference will not occur in a particular installation. If this

equipment does cause interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modiﬁcations to this equipment not

expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

Shielded I/O and USB cables must be used with this equipment to ensure

compliance with the limits. Use of unshielded cables is prohibited.

Servicing

This equipment is not intended to be serviceable. Please refer to the war-

ranty information if problems occur. Failed units will be returned to the Pitney

Bowes U.S. Service Center. For reference purposes, the Pitney Bowes U.S.

Service Center contact address is: Pitney Bowes Inc., 1 Elmcroft Road,

Stamford, CT, 06926-0700. All inquiries can be done by calling 1-800 522-

0020 and following the telephone prompts. Customer Service Representa-

tives are available Monday through Friday, 8:00 AM - 8:00 PM ET.

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FCC Part 68 Compliance of the Modem

This equipment complies with Part 68 of the FCC rules and the require-

ments adopted by the ACTA. On the bottom of this equipment is a label

that contains, among other information, a product identiﬁer in the format

US:AAAEQ##TXXXX. If requested, this number must be provided to the

telephone company.

This equipment is designed to be connected to a Facility Interface Code

02LS2 network with RJ11C network interface.

A plug and jack used to connect this equipment to the premises wiring and

telephone network must comply with the applicable FCC Part 68 rules and

requirements adopted by the ACTA. A compliant telephone cord and modular

plug is provided with this product. It is designed to be connected to a compatible

modular jack that is also compliant. See installation instructions for details.

The ringer equivalence number (REN) is used to determine the number of

devices that may be connected to a telephone line. Excessive RENs on a tele-

phone line may result in the devices not ringing in response to an incoming call.

In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). To be

certain of the number of devices that may be connected to a line, as determined

by the total RENs, contact the local telephone company. The REN for this prod-

uct is part of the product identiﬁer that has the format US:AAAEQ##TXXXX. The

digits represented by ## are the REN without a decimal point (for example, these

models are 10 which is a REN of 1.0).

If this equipment causes harm to the telephone network, the telephone com-

pany will notify you in advance that temporary discontinuance of service may be

required. But if advance notice isn’t practical, the telephone company will notify

you as soon as possible. Also, you will be advised of your right to ﬁle a com-

plaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment,

operations, or procedures that could affect the operation of the equipment. If

this happens the telephone company will provide advance notice in order for

you to make necessary modiﬁcations to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact Pitney Bowes,

1 Elmcroft Rd., Stamford, CT 06926-0700, for repair or warranty information

(also see Servicing section above). If the equipment is causing harm to the

telephone network, the telephone company may request that you disconnect

the equipment until the problem is resolved. This equipment is not intended

to be repaired by the customer (user).

Connection to party-line service is subject to state tariffs. Contact the state

public utility commission, public service commission, or corporation commis-

sion for information.

If the installation site has specially wired alarm equipment connected to

the telephone line, ensure the installation of this mailing machine does not

disable the alarm equipment. If you have questions about what will disable

alarm equipment, consult your telephone company or a qualiﬁed installer.

iii

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Industry Canada

This product meets the applicable Industry Canada technical speciﬁcations.

The Ringer Equivalence Number (REN) is an indication of the maximum

number of devices allowed to be connected to a telephone interface. The

Ringer Equivalence Number (REN) of this terminal equipment is 1.0. The

termination on an interface may consist of any combination of devices sub-

ject only to the requirement that the sum of the RENs of all devices does not

exceed ﬁve.

The abbreviation, IC, before the registration number signiﬁes that registration

was performed based on a Declaration of Conformity indicating that Industry

Canada technical speciﬁcations were met. It does not imply that Industry

Canada approved the equipment.

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Pitney Bowes Contact List

Machine Identification

Product Name: DM100i Digital Mailing System

Model Number: P700

Product Name: DM125 Digital Mailing System

Model Number: PR00

Product Name: DM200L Digital Mailing System

Model Number: P7L1

Product Name: DM225 Digital Mailing System

Model Number: PRL1

Resources

For support information:

DM100i: www.pitneyworks.com/DM100

DM125: www.pb.com/DM125support

DM200L: www.pitneyworks.com/DM200

DM225: www.pb.com/DM225support

To order PB supplies and accessories, go to:

www.pb.com and click on Supplies

order by phone at 1-800-243-7824 (M-F 8:00 AM to 8:00 PM E.T.)

To view a list of your equipment, pay invoices online, or you have

questions about your Postage-by-Phone account go to:

www.pb.com and click on My Account

For questions about your account or the product, call the Pitney

Bowes Customer Care Center at 1-800-522-0020.

To contact the United Stated Postal Service^®(USPS), visit:

www.USPS.com

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Table of Contents

1 • Introduction

What's in this Guide ................................................................. 1-1

About Your Digital Mailing System........................................... 1-2

Postal Requirements................................................................ 1-3

Sections of the Meter Stamp.................................................... 1-4

What is IntelliLink™? ............................................................... 1-4

About Constant Connection (LAN Network Connectivity)........ 1-5

™

About PC Meter Connect ...................................................... 1-5

Other Sources of Information................................................... 1-6

Important Safety Notes ............................................................ 1-6

2 • Getting to Know Your System

Parts of the Machine ............................................................... 2-2

Control Panel .......................................................................... 2-4

Connections on Back of Machine (DM100i/DM200L).............. 2-6

Connections on Back of Machine (DM125/DM225)................. 2-7

3 • Running Mail

Home Screen........................................................................... 3-1

Checking Funds (Postage) Availability in Machine .................. 3-1

At PC Using PC Meter Connect™ .................................. 3-1

At Meter............................................................................. 3-1

Applying Postage..................................................................... 3-2

Keying In the Postage Directly .......................................... 3-3

Entering Weight Manually ................................................. 3-4

Using the Weighing Platform (Scale)................................. 3-5

Using Differential Weighing ............................................... 3-6

Selecting an Account to Track Postage .................................. 3-8

Using the Batch Count ............................................................ 3-9

Viewing (Checking) the Batch Count................................. 3-9

Printing the Batch Count.................................................. 3-10

Clearing the Batch Count ................................................ 3-10

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Table of Contents

4 • Printing Options

Printing Options Overview ....................................................... 4-1

Sections of the Meter Stamp.................................................... 4-1

Printing a $0.00 Meter Stamp .................................................. 4-2

Auto-Advance of Printed Date for the Meter Stamp................. 4-2

Manually Changing Printed Date for the Meter Stamp ............ 4-2

At PC Using PC Meter Connect™ .................................. 4-3

At Meter............................................................................. 4-4

Bypass All Printing and Only Seal the Envelope...................... 4-5

Omitting/Restoring Day or Date on the Meter Stamp .............. 4-6

Adding/Removing a Postal Inscription to Meter Stamp.............. 4-7

At PC Using PC Meter Connect™ .................................. 4-7

At Meter............................................................................. 4-8

Adding/Removing an Envelope Ad to the Meter Stamp........... 4-9

At PC Using PC Meter Connect™ .................................. 4-9

At Meter........................................................................... 4-10

Printing the Date and Time Only (no meter stamp).................4-11

Printing Ad, Date, and Time Only (no meter stamp) .............. 4-12

Adjusting Horizontal Print Position of Meter Stamp ............... 4-13

5 • Normal and Custom Presets

What is a Preset?..................................................................... 5-1

Why Should I Use Presets?..................................................... 5-1

Why Should I Always Include a USPS^®“Class” in my Preset? 5-1

Normal Preset.......................................................................... 5-2

Viewing (and Selecting) the Normal Preset ...................... 5-3

At PC Using PC Meter Connect™ ............................. 5-3

At Meter ........................................................................ 5-4

Defining New Values for the Normal Preset ...................... 5-5

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Table of Contents

Custom Presets ....................................................................... 5-6

Selecting a Custom Preset................................................ 5-7

At PC Using PC Meter Connect™ ............................. 5-7

At Meter ........................................................................ 5-7

Defining a New Custom Preset ......................................... 5-7

Viewing (and Selecting) a Custom Preset ........................ 5-8

At PC Using PC Meter Connect™ ............................. 5-9

At Meter ...................................................................... 5-10

Editing a Custom Preset Name ........................................5-11

Deleting a Custom Preset.................................................5-11

6 • Adding Postage/Connecting to Data Center

Postage and Your Machine...................................................... 6-1

Establishing Communications Between Your Machine and the

Pitney Bowes Data Center....................................................... 6-1

Downloads from the Data Center to Your Machine ..................... 6-2

Using a LAN Network to Establish Communications with the

Data Center [DM125/DM225] .................................................. 6-5

™

Using PC Meter Connect to Establish Communications

with the Data Center .............................................................. 6-6

Using Analog Phone Line to Establish Communications with the

Data Center.............................................................................. 6-7

Checking Funds (Postage) Availability in Machine .................. 6-8

At PC Using PC Meter Connect™ .................................. 6-8

At Meter............................................................................. 6-8

Checking Your Postage by Phone® Account Balance............. 6-9

At PC Using PC Meter Connect™ .................................. 6-9

At Meter............................................................................. 6-9

Adding Postage...................................................................... 6-10

At PC Using PC Meter Connect™ ................................ 6-10

At Meter............................................................................6-11

Printing a Funds (Postage) Report ........................................ 6-13

Performing USPS Meter Inspection....................................... 6-14

At PC Using PC Meter Connect™ ................................ 6-14

At Meter........................................................................... 6-14

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Table of Contents

Downloading Files or Updating System................................. 6-15

Settings for Connecting to the Data Center.............................. 6-16

Phone Parameters...................................................................6-17

Firewall Settings .............................................................. 6-19

Distributor Values ............................................................ 6-20

7 • System Options

System Options Overview........................................................ 7-1

Basic Options........................................................................... 7-2

Advancing the Printed Date for the Meter Stamp.............. 7-2

At PC Using PC Meter Connect™ ............................. 7-3

At Meter ........................................................................ 7-4

Set Meter Stamp to Today's Date...................................... 7-5

Adjusting the Contrast of the Display ................................ 7-5

Turning Features On and Off............................................. 7-6

Setting the Date, Time, and Timeouts ............................... 7-7

Setting System Time At PC Using PC Meter

Connect™...................................................................7-11

Setting Postage Values (Funds Warnings).......................7-11

Setting the High Value Warning.................................. 7-12

At PC Using PC Meter Connect™ ...................... 7-12

At Meter ................................................................. 7-13

Setting the Low Funds Warning ................................. 7-14

At PC Using PC Meter Connect™ ...................... 7-14

At Meter ................................................................. 7-14

Changing the Lock Codes and Passwords...................... 7-15

Setting Scale Options ..................................................... 7-17

Advanced Options.................................................................. 7-21

Barcode Scanner............................................................. 7-22

Change Language........................................................... 7-22

Meter Withdrawal (Withdrawing Postage Funds) ............ 7-23

Run Install Mode.............................................................. 7-25

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Table of Contents

8 • Standard Accounting

Standard Accounting Overview................................................ 8-1

Activating/Setting Up Standard Accounting Option.................. 8-2

Turning On Accounting............................................................. 8-4

Turning Off Accounting............................................................. 8-5

Turning On Account Passwords............................................... 8-6

Turning Off Account Passwords............................................... 8-7

Creating an Account................................................................. 8-8

Editing Account Names and Passwords .................................. 8-9

Selecting an Account ..............................................................8-11

Displaying Account Totals ...................................................... 8-12

Printing a Single Account Report ........................................... 8-13

Printing a Multi-Account Summary Report............................. 8-13

Clearing an Account............................................................... 8-14

Clearing all Accounts ............................................................. 8-15

Deleting an Account............................................................... 8-16

9 • Reports

Overview of Reports ................................................................ 9-1

Printing a Report...................................................................... 9-2

Printing on an Envelope or Tape Strip............................... 9-2

Printing to an Attached Printer........................................... 9-2

Add Postage Report................................................................. 9-4

Single Accounts Report (Accounting) ...................................... 9-5

Multi-Account Summary Report (Accounting).......................... 9-5

Account List Report (Accounting) ............................................ 9-6

System Setup Report............................................................... 9-6

Special Services Report (USPS^®Confirmation Services) .......... 9-7

Rates Summary Report ........................................................... 9-8

Configuration Report................................................................ 9-9

Error Report ........................................................................... 9-10

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Table of Contents

10 • Maintenance

Messages Indicating Ink Cartridge Replacement .................. 10-1

Messages Indicating Waste Ink Tank Replacement............... 10-1

Printing a $0.00 Meter Stamp ................................................ 10-1

Replacing the Ink Cartridge ................................................... 10-2

Filling the Moistener............................................................... 10-4

Maintaining the Moistener...................................................... 10-5

Removing and Cleaning the Moistener Brush................. 10-5

Removing/Cleaning the Moistener Wick and Holder....... 10-7

Replacing the Print Head....................................................... 10-8

Running Print Tests.............................................................. 10-12

Test Print........................................................................ 10-13

Purge............................................................................. 10-14

Replacement of Print Head or Cartridge ....................... 10-15

11 • Troubleshooting

Getting Help............................................................................11-1

Messages on LCD Display......................................................11-1

Blank Display ..........................................................................11-1

Display Problems (display hard to read).................................11-2

Feeding Problems (stalled envelopes) ...................................11-2

Printing Problems....................................................................11-3

Moistening Problems (envelopes don't seal) ..........................11-4

Problems Connecting to the Data Center via LAN..................11-5

Problems Connecting to the Data Center via Analog Line......11-5

Accidentally Printing the Wrong Postage................................11-6

Viewing System Configuration Levels.....................................11-7

12 • Supplies and Options

Supplies ................................................................................. 12-1

Options................................................................................... 12-1

Appendix A • PC Meter Connect™

Appendix B • How to Enter Text

Appendix C • Glossary

Appendix D • Specifications

Index

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1 • Introduction

What's in this Guide

Section

Description

Chapter 1

Introduction

Describes the key features of your mailing system. It

also includes important safety notes.

Chapter 2

Explains the purpose and shows the location of each

Getting to Know control and machine feature. Please read this section

Your System

carefully. It provides a foundation for the instructions in

later sections of this book.

Chapter 3

Running Mail

Explains how to process mail. The operations covered

here are the ones you'll use most often.

Chapter 4

Explains your printing options for incoming and outgoing

Printing Options mail.

Chapter 5

Explains the Normal and Custom Presets feature for

Normal and

Custom Presets

saving commonly-used settings on your machine

Chapter 6

Explains how to connect your system to the Pitney

Adding Postage Bowes Data Center so you can add postage and down-

/Connecting to

Data Center

load the latest postal rates and software to your meter

Chapter 7

Provides step-by-step instructions for customizing sys-

System Options tem operation to suit your own needs

Chapter 8

Provides instructions for setting up the optional standard

Accounting

accounting feature.

Chapter 9

Reports

Provides a description of reports you can print on your

system

Chapter 10

Maintenance

Explains how to check print quality and take care of the

ink cartridge and moistener.

Chapter 11

Explains how to fix common problems and tells you

Troubleshooting what error messages mean.

Chapter 12

Lists the supplies and options that add to the versatility of

Supplies/Options your mailing machine.

Appendix A

PC Meter

Connect™

Discusses PC Meter Connect™, which allows high-

speed Internet connection to the Data Center as well as

convenient access to machine settings from your PC.

Appendix B

Entering Text

Explains how you enter text for postal codes, presets

and special characters.

Appendix C

Explains terms unique to the world of mailing

Glossary

Appendix D

Provides material and equipment specifications

Specifications

1-1

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1 • Introduction

About Your Digital Mailing System

Your digital mailing system's advanced features include:

•

Space-saving, compact footprint

ENERGY STAR^®qualified design lowers operating costs and

helps preserve the environment

•

Large, easy-to-read display shows system status and prompts

you through setup operations

•

Semi-automatic envelope feeding, transport, and auto-eject

Automatic date advance

Keyboard-selectable envelope ads and inscriptions

Convenient, one-button postage-adding via Postage By Phone^®

Stacker neatly stacks finished envelopes

Ink jet printer provides clear, crisp imprints

Integrated weighing platform weighs mail pieces (optional)

Integrated rating feature calculates correct postage

Date and time stamp for use on incoming mail or on sensitive

documents

•

Optional accounting feature tracks postage costs by department

Password protection limits access to authorized personnel

Full report printing capability provides hard-copy records of your

postage transactions

•

In-line moistener wets envelopes for sealing (optional)

Ability to electronically download postage and software updates

quickly to your machine.

•

USB communication port which allows you to do postage refills/

meter updates quickly and conveniently from your PC via the PC

Meter Connect™ application.

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1 • Introduction

Postal Requirements

The meter on your mailing machine is licensed by the United States

Postal Service (USPS^®) and you must follow some basic requirements.

•

Mail must have the correct date and postage amount in the me-

ter stamp (indicia).

Metered mail must bear the ZIP Code location of the post office

where the postage meter (mailing machine) is registered.

If you move to another ZIP Code location, you must update the

ZIP Code by calling our Customer Care Center (see page v).

The USPS^®requires a postal inspection of your machine every

120 days. This postal inspection requirement can be automati-

cally met by connecting to the Pitney Bowes Data Center to

check your Postage By Phone^®meter payment account balance

or to add postage to your meter.

NOTE: If the interval between inspections is more than 90

days, your machine's display prompts "Inspection Due." If

the interval between inspections is more than 120 days, the

display prompts "Inspection Required." At this point, you

won't be able to use your mailing system until your system

is inspected. In either case, to satisfy the postal inspection

requirement, simply:

•

Follow the prompts on the "Inspection Due" screen or

Press Add Postage and select "Check PBP Account Bal-

ance" (which will not decrease or change the funds in your

account).

•

Tape sheets are used to apply postage on mail pieces that are

too thick or too large to run through your machine. These sheets

must conform to postal specifications. For best performance, we

recommend Pitney Bowes tape sheets (see Chapter 12, Sup-

plies and page v for ordering information).

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1 • Introduction

Sections of the Meter Stamp

These are the sections that make up the meter stamp printed on

your mail piece.

Postage Value

Applied

Inscription*

Meter Serial

Number

Datamatrix

Barcode

ZIP Code

Origination

Envelope Ad

Date

Optional Printing

Required Printing

*required only for certain classes of mail

What is IntelliLink™?

Your mailing system takes full advantage of IntelliLink™, your digital

gateway to an entire suite of services and information that can move

your mail more efficiently and enhance your business performance.

IntelliLink™ technology gives you the ability to:

Add postage funds conveniently

You can add funds to your machine electronically via Pitney Bowes

Postage By Phone^®(requires analog phone line, a Windows PC with In-

ternet connection, or a LAN Internet connection (DM125/DM225 only).

Download Postal Rate Updates

The latest postal rates can be downloaded precisely when you need

them.

Use USPS^®Confirmation Services

You can take advantage of special services offered by the USPS^®

such as Delivery Confirmation, Signature Confirmation, and Certified

Mail if you have this optional feature.

Add Features On Demand

You can easily download envelope ads, postal inscriptions, and op-

tional features such as departmental accounting.

Keep Your System Current

Electronic software download capability means you'll always have

the latest version of your machine's operating system.

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1 • Introduction

About Constant Connection (LAN Network)

[DM125 and DM225]

Constant Connection is an option that allows you to connect your

DM125 or DM225 machine to the Pitney Bowes Data Center via a LAN

network that has Internet access. Constant Connection’s high-speed

connectivity eliminates the need for an analog line and provides faster

transmission speed when connecting through your local network.

To use, plug one end of the Ethernet cable (supplied) to your Internet

LAN network port and the other end to the USB adapter which plugs

into the USB port on the back of the machine (see also Chapter 6,

Adding Postage).

You may leave this connected on a permanent basis; hence the

name "constant connection".

About PC Meter Connect™

PC Meter Connect is another high-speed connectivity option that

eliminates the need for an analog line. Similar to Constant Connec-

™

tion, PC Meter Connect enables your meter to connect to the Inter-

net but it does so via a Windows PC having an Internet connection.

You simply load the PC Meter Connect™ software from the CD

included in your starter kit into a PC with an internet connection

(broadband, DSL, network, etc.) and connect a USB cable between

your meter and the PC. See Appendix A - PC Meter Connect™ for

more information.

™

Before installing the PC Meter Connect software, make sure your

PC meets these minimum requirements:

•

Windows^®Vista (32-bit), Windows XP, or Windows 2000 operating

systems with the latest service packs (Mac OS is not supported)

•

1.2 GHz processor

512 MB of RAM

administrative rights to install software

an Internet connection.

™

There are two versions of PC Meter Connect documented in this

guide, Basic for DM100i/DM200L, and Enhanced for DM125/DM225.

DM100i/DM200L Basic Version

This version allows your meter to communicate to the Data Center for

postage downloads and rate/meter updates via a PC with internet ac-

cess. All functions are performed at the meter.

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1 • Introduction

About PC Meter Connect™

DM125/DM225 Enhanced Version

Besides the Basic features, the Enhanced version lets you, from your PC:

•

walk through the entire installation process of your meter (if that is

the method you choose when first installing)

•

see status messages (such as "low funds") from the meter

see or print your postage refill history

set machine settings, such as date and time, printing options,

presets, etc.

•

run accounting reports

The Enhanced version also includes links from your PC to:

•

demos to walk you through common procedures

a PDF version of this Operator Guide

online support for your system

the Pitney Bowes Online Store, which provides an easy and con-

venient way to order ink cartridges, E-Z Seal^®, envelopes, and

other supplies for your system.

See Appendix A - PC Meter Connect™ for more information.

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

Other Sources of Information

Other sources of information for your machine include:

•

The Quick Reference Guide has condensed versions of many of

the topics covered in this book.

The Pitney Bowes Contact List on page v, which provides helpful

websites and phone numbers.

Important Safety Notes

Follow the normal safety precautions for all office equipment.

•

Please read all instructions before you attempt to operate the sys-

tem. Save these instructions for future use.

•

Use only Pitney Bowes-approved supplies, in particular aerosol

dusters. Improper storage and use of aerosol dusters or flam-

mable aerosol dusters can cause an explosive-like condition that

could result in personal injury and/or property damage. Never

use aerosol dusters labeled flammable and always read instruc-

tions and safety precautions on the duster label.

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1 • Introduction

Important Safety Notes

•

Use the power cord supplied with the machine and plug it into a

properly grounded wall outlet that's located near the machine and

easily accessible. Failure to properly ground the machine can re-

sult in severe personal injury and/or fire.

The power cord wall plug is the primary means of disconnecting

the machine from the AC supply. The unit is on whenever it is

plugged into a live receptacle, even though the operator display

may be blank.

Place the mailing machine base close to an easily accessible

wall outlet. DO NOT use a wall outlet controlled by a wall switch

or one that is shared with other equipment.

•

Do not use an adapter plug on the line cord or wall outlet.

Do not remove the ground pin from the line cord.

Make sure the area in front of the wall outlet into which the ma-

chine is plugged is free from obstruction.

•

DO NOT route the power cord over sharp edges or trap it be-

tween pieces of furniture. Make sure there is no strain on the

power cord.

To reduce the risk of fire or electrical shock, DO NOT attempt to

remove covers or disassemble the control panel or its base. The

cabinet encloses hazardous parts. If you should drop or otherwise

damage the unit, call Pitney Bowes.

•

Use only Pitney Bowes approved ink, tape strips, and clean-

ers. To obtain Material Safety Data Sheets (MSDS) for OSHA

requirements, please go to www.pb.com/msds. When prompted,

enter the product name, manufacturer, the Pitney Bowes MSDS

Number, or reorder number of the item you are interested in.

•

Keep fingers, long hair, jewelry and loose clothing away from

moving parts at all times.

Avoid touching moving parts or materials while the machine is in

use. Before clearing a stall (jam), be sure machine mechanisms

come to a complete stop.

•

To prevent overheating, do not cover the machine.

When removing stalled material, avoid using too much force to pro-

tect against minor personal injury and damage to the equipment.

•

Use the equipment only for its intended purpose.

Always follow the specific occupational safety and health

standards prescribed for your workplace.

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1 • Introduction

Important Safety Notes

CAUTION: In case of an ink spill, leaking ink or ex-

cessive ink accumulation, immediately disconnect

the power cord from the wall plug and contact Pitney

Bowes. All inquiries can be done by calling 1-800 522-

0020 and following the telephone prompts. Customer

Service Representatives are available Monday through

Friday, 8:00 AM - 8:00 PM ET.

Note for California Customers Only

The battery in this product contains perchlorate material. California

requires perchlorate-containing products to be accompanied by the

following notice: Percholrate Material - special handling may apply.

See: http://www.dtsc.ca.gov/hazardouswaste/perchlorate/

Important Telephone Safety Instructions

The machine connects directly to analog telephone lines. For your

protection, basic safety precautions should always be followed to

reduce the risk of fire, electric shock, and injury to persons. These

safety precautions include:

WARNING: To reduce the risk of ﬁre, use only the 26

AWG telecommunication line cord supplied with your

mailing machine.

•

Never install telephone wiring during a lightning storm.

Disconnect the system's telephone line during a lightning storm.

Avoid using a telephone or equipment that connects to a tele-

phone line during an electrical storm; there may be a remote risk

of electrical shock from lightning.

•

Do not use the telephone or equipment connected to the tele-

phone to report a gas leak if the telephone is in the vicinity of the

leak.

•

Never install telephone jacks in wet locations.

Do not use this product near water, for example, near a bath tub,

wash bowl, kitchen sink or laundry tub, in a wet basement or

near a swimming pool.

•

Never touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

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2 • Getting to Know Your System

DM100i

DM125

DM200L

DM225

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2 • Getting to Know Your System

Parts of the Machine

DM100i/DM125

DM200L/DM225

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2 • Getting to Know Your System

Parts of the Machine

Item Part

Description

Control Panel

Allows you to enter and set up information on

your machine (see next page for details)

Top Cover

Opens up to allow replacement of the ink car-

tridge (see Chapter 10, Maintenance)

Weighing

Platform

(optional)

Allows you to weigh a mail piece (your system

can then calculate postage based on the service

selected)

LED

Lights green when your system is on; lights or-

ange when your system is in "sleep" mode

Stacker Tray

Utility Slot

Allows the neat stacking of finished mail pieces

Allows you store the Quick Reference Guide,

tape strips, etc. for easy access.

Transport Re-

lease Lever

(two position

Home - transport rollers engaged for processing

mail (normal)

Released - transport rollers disengaged so you

can clear a stalled mail piece

NOTE: The machine won't process mail

when the lever is left in the released position.

Feed Deck

Supports your envelope, post card or tape sheet

as it passes under the printer mechanism

Ink Waste Tank Collects ink waste. Can slide out for mainte-

(DM125/DM225 nance.

only, partially

hidden in figure)

Moistener

(optional)

Applies sealing fluid to the envelope flap (you

can seal envelopes or leave them unsealed,

depending on how you feed them)

Storage Drawer Holds your USPS^®Confirmation Services and

(DM200L/

USPS^®Return Receipt labels when used

DM225 only)

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2 • Getting to Know Your System

Control Panel

OCT2409

Item Part/Key

Description

Screen Selection Allows you to select an option (◄) on the

Keys

screen with the corresponding key

LCD Display

Shows the current status of your system and

prompts you through all operations

Page Up/Page

Down (Scroll

Keys)

Allows you to scroll up and down through menu

choices (when lit, it indicates more choices)

Lock/Power Key

Allows you to power up or power down machine.

If the lock code feature has been enabled, you

can either power down the machine or put the

machine into lock-down mode. In lock-down

mode, access to the machine requires entering

a four-digit lock code.

Yes/Enter and

No Keys

Allows you to confirm an operation or answer

“Yes” or "No" to a prompt (the Yes key also

functions as the Enter key for data entry)

Alpha/Numeric

Keypad

Allows you to type in numbers and letters for

account names, postage values, and other in-

formation (see Appendix A, How to Enter Text)

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2 • Getting to Know Your System

Control Panel

Item Part/Key

Description

Feature Keys

Allows you quick access to the key features on the

system:

Home

Takes you back to the Home (date/postage) screen

Normal Preset Allows you to recall settings that contain the most

commonly printed postage value you use in your

home or office (see Chapter 5, Normal and Custom

Presets)

Custom Preset Allows you access to up to five or ten custom set-

tings that you can assign values such as postage

amount, ad, account number, etc. (see Chapter 5,

Normal and Custom Presets)

Funds

Allows you to check your postage funds and num-

ber of mail pieces processed (see Chapter 6, Add-

ing Postage)

Add Postage

Reports

Allows you to add (refill) postage funds to your ma-

chine conveniently (see Chapter 6, Adding Postage)

Allows you to generate reports for postage, ac-

counting, and other types of data (see Chapter 9,

Reports)

Weigh/Rate

Options

Allows you to weigh and calculate postage based

on service selected (see Chapter 3, Running Mail)

Allows you to access system setup information

such as date, time, postage, accounts, passwords,

etc. (see Chapter 7, System Options)

Print Menu

Allows you access to all the information printed on

a mail piece such as date, time, postage, ad, in-

scriptions, etc. (see Chapter 3, Running Mail)

IMPORTANT: When you press one of the Feature keys, any entry

in the preceding screen is lost unless you have ﬁrst pressed the

Yes/Enter key to conﬁrm the entry. For example, if you entered

an account name on one screen and then immediately pressed

another Feature key, the account name will not be recorded by the

system.

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2 • Getting to Know Your System

Connections on Back of Machine (DM100i/DM200L)

Item Part

Description

Phone Jack Allows you to connect to an analog phone line via a

standard RJ-11 phone plug (supplied) so you can con-

nect to the Pitney Bowes Data Center (see Chapter

6, Adding Postage)

USB Port

(type B

peripheral

port)

Used to connect to:

• the Pitney Bowes Data Center via a USB cable con-

nected to a Windows PC that has Internet access

(known as PC Meter Connect™). See Chapter 6,

Adding Postage or Appendix A for more information.

• Data Exchange (optional software product), which

allows you to transfer Standard Accounting data

from your meter to your PC

Power Input Connects to AC power cord (supplied)

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2 • Getting to Know Your System

Connections on Back of Machine (DM125/DM225)

Item Part

Description

Phone Jack Allows you to connect to an analog phone line via

a standard RJ-11 phone plug (supplied) so you can

connect to the Pitney Bowes Data Center (see

Chapter 6, Adding Postage)

Power

Switch

Turns power On or Off to the machine

Power Input Connects to AC power cord (supplied)

USB Port

(type A host

port)

Used to connect:

• to the Pitney Bowes Data Center via LAN Internet

using a USB to LAN network adapter (a method

known as "Constant Connection")

• an external printer to print report data

• a scanner for scanning barcodes applied to certain

USPS Confirmation Services on mail pieces

• an external weighing platform (scale)

• to communicate to high-end accounting systems

(e.g., Budget Manager, Business Manger) via a PC

or a USB flash drive

USB Port

(type B

peripheral

port)

Used to connect to:

• the Pitney Bowes Data Center via a USB cable

connected to a Windows PC that has Internet ac-

cess (known as PC Meter Connect™). See Chap-

ter 6, Adding Postage for more information.

• Data Exchange via a PC (optional software prod-

uct), which allows you to transfer Standard Ac-

counting data from your meter to your PC

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2 • Getting to Know Your System

This page was put in as a placeholder so you can print this guide in a

duplex (double-sided) mode while keeping the proper page positions.

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3 • Running Mail

Home Screen

When you power up your system, the Home screen appears on the

operating display. If your system has been set up to require a lock

code or password, you are prompted to enter it.

A typical Home screen is shown below (your screen may vary slightly

depending on the options you may have on your machine):

Page

mmm dd yy

◄ACCT: Name

◄CLASS: None

≡0.00≡

Page

Down

(lit key indicates

more menu choices)

◄SCALE: 0lb 0.0oz

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

Checking Funds (Postage) Availability in Machine

At a PC Using PC Meter Connect™ (Enhanced Version)

At the Postage tab (which is the default tab that displays when you-

first launch the program), the postage in the meter is displayed under

the "Current Meter Balance" section.

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

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3 • Running Mail

Checking Funds (Postage) Availability in Machine

At Meter

1. Press Funds.

2. The funds left, used, and pieces processed display.

FUNDS

Available

Used

Total Pieces

$204.94

$17.06

Available – the amount of funds (postage) left in your meter

Used – the total of all postage ever used in the meter

Total Pieces – the total number of mail pieces run through the

meter that had postage applied

3. Press Clear (back arrow key) or Home to return to Home screen.

Applying Postage

There are several ways you can apply postage using your mailing system:

•

Key in the postage directly from the keyboard when you already

know the amount

•

Enter the weight of the mail piece manually and have the system

calculate the postage amount using the system's internal rating

feature

•

Place the mail piece on the integrated weighing platform and

have the system calculate the weight and then postage amount

using the system's internal rating feature

Each method is described in its own section that follows.

NOTE 1: Use tape sheets to apply postage for large pieces and

parcels that can't be run through the machine (see Chapter 12,

Supplies and Options for ordering tape sheets). Feed the tape

sheets into the machine the same way you would feed an enve-

lope. Apply the postage tape sheets on the mail piece or parcel.

NOTE 2: The system allows you to enter either a ZIP code or a

Zone number for those USPS^®classes and services that require

a destination entry (e.g., Priority class over 1 lb.). When prompt-

ed to enter a destination in these cases, you may either key in

the one-digit Zone number (0-8) and select "This is a Zone" or

key in the 5-digit ZIP code and select "This is a ZIP Code".

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3 • Running Mail

Applying Postage

Keying In the Postage Directly

1. From the Home screen, enter the postage using the numeric

keys. Do not enter the decimal point.

2. Press Yes/Enter to confirm the amount.

mmm dd yy

≡0.42≡

◄ACCT: Name

◄CLASS: None

◄SCALE: 0lb 0.0oz

3. If using the moistener, place flap along moistener and move to-

wards the right.

4. Place the envelope up against the registration wall of the system

and slide it to the right until the system grasps it. The system

prints the meter stamp and ejects the envelope/tape sheet

Registration

Wall

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3 • Running Mail

Applying Postage

Entering Weight Manually

This procedure can be used when you already know the weight of a

mail piece and you are not using the integrated weighing platform.

1. Press Weigh/Rate.

2. Select “Enter Manual Weight”.

0 lb 0.0oz

Place mail on scale

◄Enter manual weight

◄Diff. weighing

3. Key in pounds and select “Set Pounds” (maximum is 70 lbs.).

4. Key in ounces and select “Set oz and Continue”.

5. Select the desired class by pressing the key next to the class

name (use the scroll keys to see additional classes).

6. If there is no value next to the class name, more information

is needed. Follow the prompts for the options and/or services

available for this class of service. The last screen is usually "Ser-

vices" and lists special services such as COD and Insurance.

NOTE: If you are unsure if a particular class is valid for your

mail piece, call your local post ofﬁce or visit www.USPS.com.

7. Select "Done" when finished entering all the class options and fees.

8. If using the moistener, place flap

along moistener and move towards

the right.

9. Place the envelope up against the

registration wall of the system and

slide it to the right until the system

grasps it. The system prints the me-

ter stamp and ejects the envelope/

tape sheet.

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3 • Running Mail

Applying Postage

Using the Weighing Platform (Scale)

1. Make sure scale is activated (you will see “0lb. and 0.0oz” next

to the "Scale" on the display). See Chapter 7, System Options to

turn your scale on if necessary.

2. Place mail piece on scale. The weight of the mail piece will ap-

pear on the top-line of the display and valid classes and rates for

this weight are displayed.

0 lb 2.3 oz

◄1st Class

◄Priority

$2.67

$3.85

◄Pkg Service

3. Select the desired class by pressing the key next to the class

name (use the scroll keys to see additional classes).

NOTE: If you are unsure if a particular class is valid for your

mail piece, call your local post ofﬁce or visit www.USPS.com.

4. If there is no value next to the class name, more information is

needed. Follow the prompts for the options and/or services avail-

able for this class of service. The last screen shows "Services"

and lists special services such as COD and Insurance.

5. Select "Done" when finished entering all the class options and fees.

6. If using the moistener, place flap

along moistener and move towards

the right.

7. Place the envelope up against the

registration wall of the system and

slide it to the right until the system

grasps it. The system prints the me-

ter stamp and ejects the envelope/

tape sheet.

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3 • Running Mail

Using Differential Weighing

Differential weighing is an optional feature that allows you to place

multiple items on the scale, remove one item at a time, rate that

item, and put postage on it. This is repeated until you have finished

all of the items on the scale. This procedure is usually done when

you have multiple mail pieces with different weights but all using the

same class for rating.

1. Press Weigh/Rate.

2. Select “Diff. weighing”.

0 lb 0.0oz

Place mail on scale

◄Enter manual weight

◄Diff. weighing

3. Place all items on the scale.

4. Select the desired class by pressing the key next to the class

name (use the scroll keys to see additional classes).

5. If there is no value next to the class name, more information

is needed. Follow the prompts for the options and/or services

available for this class of service. The last screen is usually "Ser-

vices" and lists special services such as COD and Insurance.

NOTE: If you are unsure if a particular class is valid for your

mail piece, call your local post ofﬁce or visit www.USPS.com.

6. Select "Done" when finished entering all the class options and fees.

7. Remove one item from the scale.

DIFF. WEIGHING

Remove one mailpiece

TOTAL:

xlb. x.xoz

8. A ready to print postage screen displays, which includes the rating

class you've chosen and piece weight of the item removed.

mmm dd yy

≡0.00≡

◄ACCT: Name

◄CLASS: xxxxxxx

◄PIECE: xlb x.xoz

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3 • Running Mail

Using Differential Weighing

9. If using the moistener, place flap

along moistener and move towards

the right.

10. Place the envelope up against the

registration wall of the system and

slide it to the right until the system

grasps it. The system prints the me-

ter stamp and ejects the envelope/

tape sheet.

11. The same screen from Step 7 appears.

DIFF. WEIGHING

Remove one mailpiece

TOTAL:

xlb. x.xoz

Repeat steps 7 -10 for each item that needs postage.

12. When you have removed the last item from the scale, the "LAST

ITEM" screen displays.

LAST ITEM

◄Rate this item

◄Exit Diff. Weighing

◄Continue

Rate this item – select this option if you want to rate the last

piece removed. A ready to print postage screen displays.

Follow Steps 8-11 above. The Home screen displays when

you are done.

Exit Diff. Weighing – select this option if you want to exit this mode

without rating the last item. The Home screen displays.

Continue – select this option if you want to continue rating more

items with the same rate. A "Place mail on scale" screen dis-

plays. Follow Steps 7-11 above to continue.

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3 • Running Mail

Selecting an Account to Track Postage

The Departmental Accounting feature allows you to track postage by

account. See Chapter 8, Standard Accounting, for information on set-

ting up this feature.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Select "Select an account"

ACCOUNTS

◄Select an account

◄Create an account

◄Delete an account

3. The "Select an Account" screen displays (a sample is shown be-

low). Press Page Down to see more choices (if lit). To select an

account:

SELECT AN ACCOUNT

◄

◄0

◄1

(Use keypad)

- None

- Sales

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the arrow.

4. If a password has been assigned to this account, you will be

prompted to enter one. Key in the 4-digit password if necessary.

5. You return to the Home screen with the name of the account

listed (the example below shows "Sales" as the account chosen).

mmm dd yy

≡0.00≡

◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

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3 • Running Mail

Checking and Clearing the Batch Count

Your system has the ability to keep track of batches of mail if desired.

You may use this feature to track the amount of mail going out per

day, per week, per month, etc. The system stores the postage value

and piece count information in a "batch register". You can view and

print the batch register values at any time. You can also clear/ reset

the batch register to zero when necessary.

Viewing (Checking) the Batch Count

1. Press Funds.

2. Press Page Down.

3. The display shows the batch information (a sample screen is

shown below).

Ct l Sum

Batch Value

Batch Count

$222.00

$11.65

◄Clear batch values

Batch Count – the number of mail pieces that had postage ap-

plied since the last time the batch count was cleared

Batch Value – the amount of postage applied since the last time

the batch value was cleared

4. Press Clear (back arrow key) or press Home to return to the

Home screen.

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3 • Running Mail

Checking and Clearing the Batch Count

Printing the Batch Count

1. Press Funds.

2. Press Page Down twice and select "Print Funds Report".

3. At the "Please insert envelope or tape sheet to print report"

prompt, place the envelope/tape sheet up against the back wall of

the system and slide it to the right until the system grasps it. The

Funds Reports is printed and the envelope/tape strip is ejected.

JAN 07 08

Used:

$464 . 270

$000 . 000

9:55P

Available:

Batch Count:

Batch Value:

733

Total Pieces: 735

$464 . 270

Control Sum: $464 . 270

PBP Serial No.: 0011969

Used – the total of all postage ever used in the meter

Available – the amount of postage left in the meter

Total Pieces – the total number of mail pieces run through the

meter that had postage applied

Control Sum – the total of all postage refills for the meter. It equals

the amount Used plus Available funds. This is a postal requirement

that verifies an accurate accounting of postage in your machine.

Batch Count – the number of mail pieces that had postage ap-

plied since the last time the batch count was cleared

Batch Value – the amount of postage applied since the last time

the batch value was cleared

PBP Serial No. – serial number of this meter (normally meter

number)

4. Press Home to return to the Home screen.

Clearing the Batch Count

IMPORTANT: Make sure you really want to clear the batch count;

once you do, you can't restore the data.

1. Press Funds.

2. Press Page Down and select "Clear batch values".

3. At the "Confirm Clear" prompt, press Yes/Enter to confirm. The

batch value and batch piece registers return to zero

4. Press Home to return to the Home screen.

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4 • Printing Options

Printing Options Overview

There are various printing options available when processing mail

through your machine. Refer to the table below.

Used for Used for

Outgoing Incoming

Mail Mail

Printing Option

Print a normal meter stamp (postage indicia)

Manually changing printed date for meter stamp

Bypass all printing and only seal the envelope

Omit day or date when printing a meter stamp

Add a postal inscription to the meter stamp

Add an envelope advertisement to the meter stamp

Adjust horizontal print position of the meter stamp

Print the time and date only (no meter stamp)

Print an ad, time and date only (no meter stamp)

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

Sections of the Meter Stamp

These are the sections that make up the meter stamp printed on

your mail piece.

Postage Value

Applied

Inscription*

Meter Serial

Number

Datamatrix

Barcode

ZIP Code

Origination

Envelope Ad

Date

Optional Printing

Required Printing

*required only for certain classes of mail

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4 • Printing Options

Printing a $0.00 Meter Stamp

If you want to check the ink imprint (meter stamp) on your machine,

you can generate a $0.00 meter stamp for this purpose. At the Home

screen, simply press Zero, then press Yes/Enter, and slide an enve-

lope (or tape sheet) through the machine.

Auto-Advance of Printed Date for the Meter Stamp

The system is set from the factory to automatically advance the print-

ed date on the meter stamp (as well as its internally held date) when

the system time reaches 12:00 AM. However, you may change the

time of day when the auto-advance of the date occurs (see Chapter

7, System Options for more information).

Manually Changing Printed Date for the Meter Stamp

You may want to advance the date printed on the meter stamp if it is

after normal business hours and you want to prepare outgoing mail

for a future business day's mailing.

IMPORTANT:

•

You can advance the date up to 30 days from the current date.

•

Changing the printed date does not change the meter's inter-

nally held date.

•

You can always return the printed date to the current date.

You cannot change the printed date to a date earlier than the

meter's internally held date (in an effort to "backdate" the mail).

•

Accounting data is posted on the actual date the mail piece is

run (per the internal clock/calendar in the mailing system), not

by the date printed on the meter stamp.

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4 • Printing Options

Manually Changing Printed Date for the Meter Stamp

At PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, select Meter Settings.

2. Select Date and Time.

3. In the Print Date field, access the dropdown calendar. Use the <

or > keys to select the month, then click on the day you want to

print on your meter stamp.

4. Click Apply. A confirmation screen displays the new date. Click OK.

5. To set the date on your mail back to the current date, repeat

steps 1-4 and select today's date.

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4 • Printing Options

Manually Changing Printed Date for the Meter Stamp

At PC Using PC Meter Connect™ (Enhanced Version)

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

At Meter

1. Press Options.

2. Select “Advance the date”.

3. Displays current date in MM DD YY format. You may either:

A. Select “Add one day” to advance date one day for each

pressing of the key.

B. Key in a number (in US from 1-30) representing the number

of days you want to advance the date, then select “Add x

days (1-30)”.

4. Select “Continue”. The new date now shows in the Home screen.

5. To set the date on your mail back to the current date, press Op-

tions and select “Set to todays date”. You will be returned to the

Home screen with the current (today's) date set.

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4 • Printing Options

Bypass All Printing and Only Seal the Envelope

If using the moistener with pre-addressed envelopes, you can set up

your mailing system to seal envelopes without printing a meter stamp

on them.

1. Press Print Menu.

2. Select "Seal Only".

PRINT MENU

◄Seal Only

◄Date & Time Only

◄Ad Only

The "Seal Only- No Printing" screen appears.

3. Place flap along moistener and move towards the right.

4. Slide the envelope to the right until the system takes hold of it.

The system seals and ejects the piece.

5. Select “Exit Seal Only” when finished to return to the Home

screen.

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4 • Printing Options

Omitting/Restoring Day or Date on the Meter Stamp

For most mailings, you normally print the date as part of the meter

stamp. However, for certain classes of mail, you may want to turn off

the date. Call your local post office or visit www.USPS.com for fur-

ther information.

1. Press Print Menu.

2. Press Page Down and select “Omit day/date/other".

PRINT MENU

◄Ad, Date & Time

◄Omit day/date/other

◄Horiz. print pos

3. Select either "Omit the day" or "Omit the date".

◄Omit the day

◄Omit the date

4. You will return to the Home Screen and either the day or date will

not display or print on the meter stamp.

Day Omitted

Dec - - 08

≡0.00≡

◄ACCT: None

◄CLASS: None

◄SCALE:

0lb 0.0oz

Date Omitted

≡0.00≡

- - - - - - -

◄ACCT: None

◄CLASS: None

◄SCALE:

0lb 0.0oz

NOTE: If you want to restore the day or date, do Steps 1

and 2 above, but select "Restore the day" or "Restore the

date which will now display in Step 3.

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4 • Printing Options

Adding/Removing a Postal Inscription to Meter Stamp

IMPORTANT:

The postal inscription that prints on the meter stamp is a separate

setting from the postal class you have chosen to rate your mail

piece. The two normally should match for your mail piece. However,

changing one on your meter does NOT automatically change the

other. You need to change each in their separate settings (see Chap-

ter 3, Running Mailing for changing the postal class for rating).

At a PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, select Meter Settings.

2. Select Ads & Inscriptions.

3. In the Inscription field, use the dropdown list to select the desired

inscription, or select the blank option to remove an inscription. If

you've chosen an inscription, the inscription displays on the screen.

4. Click Apply.

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4 • Printing Options

Adding/Removing a Postal Inscription to Meter Stamp

At Meter

1. From Home screen, press Page Down to second screen and

select "Insc.”

◄AD: None

◄Insc: None

2. Select “Select an Inscript”.

3. You may either:

A. Key in the inscription number and press Yes/Enter.

B. Scroll through inscriptions and then select the inscription.

4. You return to the Home screen with the name of the inscription

listed on the second screen.

Downloading a Postal Inscription into Your Machine

Your system comes pre-loaded with certain postal inscriptions. If you

want another postal inscription, contact Pitney Bowes (see page v). In-

scriptions can be purchased and downloaded directly into your meter.

NOTE: Your inscription must be purchased and the machine must be

connected to Pitney Bowes Data Center for this download procedure.

1. From Home screen, press Page Down to second screen and

select "Insc.”

2. Select “Install an Inscript.”.

3. Select "Connect now". The system connects to the Pitney Bowes

Data Center (this may take a few moments). Various screens

display, letting you know the status of the process.

4. After connection is made and the download has completed, a

message stating so displays. Select "OK".

5. You return to the Home screen. Follow the procedure "Adding/

Removing a Postal Inscription to the Meter Stamp" above to se-

lect your new inscription.

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4 • Printing Options

Adding/Removing an Envelope Ad to the Meter Stamp

At a PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, select Meter Settings.

2. Select Ads & Inscriptions.

3. In the Envelope Ads field, use the dropdown list to select the

desired Ad, or select the blank option to remove an ad. If you've

chosen an ad, the ad displays on the screen.

4. Click Apply.

NOTE: The meter must be at the "Home" screen before the

changes can be applied.

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4 • Printing Options

Adding/Removing an Envelope Ad to the Meter Stamp

At Meter

1. From Home screen, press Page Down to second screen and

select “AD:”.

◄AD: None

◄Insc: None

2. Select “Select an Ad”.

3. You may either:

A. Key in the ad number and press Yes/Enter.

B. Scroll through ads and then select the ad.

4. You return to the Home screen with the name of the account

listed on the second screen.

Downloading an Envelope Ad into Your Machine

Your system comes pre-loaded with several envelope ads. If you

want another envelope ad, contact Pitney Bowes (see page v).

Ready-made items can be purchased and downloaded directly into

your meter. We can also work with you to create custom ads.

NOTE: Your ad must be purchased and the machine must be con-

nected to Pitney Bowes Data Center for this download procedure.

1. From Home screen, press Page Down to second screen and

select "AD.”

2. Select “Install an Ad”.

3. Select "Connect now". The system connects to the Pitney Bowes

Data Center (this may take a few moments). Various screens

display, letting you know the status of the process.

4. After connection is made and the download has completed, a

message stating so displays. Select "OK".

5. You return to the Home screen. Follow the procedure "Adding/

Removing an Envelope Ad to the Meter Stamp" above to select

your new ad.

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4 • Printing Options

Printing the Date and Time Only (no meter stamp)

You may want to use this feature to time-stamp incoming mail or sen-

sitive documents.

1. Press Print Menu.

2. Select "Date & Time Only".

PRINT MENU

◄Seal Only

◄Date & Time Only

◄Ad Only

The "Date and Time Only - No Postage Printing" screen appears.

3. Place the envelope up against the

registration wall of the system and

slide it to the right until the system

grasps it. The system prints the time

and date and ejects the envelope/

tape sheet.

NOTE: Make sure you orient the

mail piece so the date and time

prints on a blank section of the

mail piece.

4. Select “Exit Date and Time” when finished to return to the Home

screen.

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4 • Printing Options

Printing an Ad, Date, and Time Only (no meter stamp)

You may want to use this feature in conjunction with selecting the

"Received" envelope ad to time-stamp incoming mail or sensitive

documents.

1. Press Print Menu.

2. Press Page Down and select "Ad, Date & Time".

PRINT MENU

◄Ad, Date & Time

◄Omit day/date/other

◄Horiz. print pos.

3. The "Print Ad, Date & Time" screen appears.

•

If you have already an envelope ad set as part of your meter

stamp, that ad is listed on the display next to the "Ad" selec-

tion. If this is the correct ad, continue with step 4.

•

If you need to change the ad, or select one if none was

chosen, select "Ad", then select "Select an Ad". Choose an

ad from the list provided. You return to the "Print Ad, Date &

Time" screen.

4. Place the envelope up against the

registration wall of the system and

slide it to the right until the system

grasps it. The system prints the ad,

time and date, and ejects the enve-

lope/tape sheet.

NOTE: Make sure you orient the

mail piece so the date and time

prints on a blank section of the

mail piece.

5. Select “Exit Ad Date & Time” when finished to return to the Home

screen.

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4 • Printing Options

Adjusting Horizontal Print Position of Meter Stamp

You may need to adjust slightly the left/right print position of the me-

ter stamp on a mail piece.

1. Press Print Menu.

2. Press Page Down and select “Horiz. print pos.”

PRINT MENU

◄Ad, Date & Time

◄Omit day/date/other

◄Horiz. print pos.

3. Key in the print distance from the right edge of the envelope to

the meter stamp (from 3-24 mm).

4. Press Yes/Enter to return to the Print Menu.

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4 • Printing Options

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5 • Normal and Custom Presets

What is a Preset?

A preset is very similar to a “shortcut” on your computer. It recalls a

setting that already contains the postage class, the postage value,

fees for special service such as Delivery Confirmation, and possibly

other values.

Your machine has two types of presets, Normal and Custom; and

they actually work the same way. The Normal Preset is simply the

“most frequently used” preset, and contains the values that always

appear on your machine when it is first powered on or after it awak-

ens from a "sleep" mode. Generally, Custom Presets contain more

postal parameters than the Normal Preset, and are used less frequently.

Why Should I Use Presets?

Presets save you time. You don’t have to concern yourself with indi-

vidually selecting the class, special services, etc. – all that informa-

tion is automatically contained in the preset.

The Normal preset is generally set to the most commonly printed

postage value you use in your home or office. Many of our customers

choose to set the Normal preset for First Class Letter, since that is

the cost of mailing a 1-ounce, First Class letter.

Why Should I Always Include a USPS “Class” in my

Preset?

The advantage of including a Class as part of your Preset is that

anytime there is a USPS^®rate change, when you download the new

rates into your meter, your Preset will automatically be updated with

the new rate, if applicable. If there is no Class associated with your

Preset, the system has no way of knowing which value to update.

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

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5 • Normal and Custom Presets

Normal Preset

Normal Preset comes pre-configured. You can change these settings

by re-defining new values (vs. editing existing values) by following

the procedure below.

IMPORTANT:

•

You cannot delete the Normal Preset, but you can define new

values for the Normal Preset based on the current condition of

the machine.

•

The Normal preset must include a class.

The Normal preset displays after you turn on your machine or

after you activate the machine from "sleep" mode.

•

When a rate change become effective, always check the post-

age values assigned to all presets to make sure that they com-

ply with the new rates.

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5 • Normal and Custom Presets

Normal Preset

Viewing (and Selecting) the Normal Preset

At a PC Using PC Meter Connect™ (Enhanced Version)

1. Select the My Meter tab.

2. Click Meter Settings.

3. Click on "View Preset".

4. At the Preset field, use the dropdown menu to view or select

the Normal preset.

View Presets Screen from

PC Meter Connect™

5. Click OK (to accept the new choice) or Cancel (to leave the old

choice).

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

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5 • Normal and Custom Presets

Normal Preset

Viewing (and Selecting) the Normal Preset (cont'd)

At Meter

1. Press Custom Preset.

2. Press Page Down.

3. Select "View Preset". The display lists all presets.

4. Select "Normal Preset" (it should be the first preset on the list).

The first screen of defined values for Normal Preset is listed.

Press Page Down to see the remainder of the defined values.

NOTE: The number of screens and the values displayed may

vary, depending on the options used for your preset and the

options installed on your machine.

0-Normal Preset

Postage:

Class:

Ad:

$0.00

1st Cl Ltr

None

0-Normal Preset

None

Insc:

Date print:

Mode

Yes

Key In

0-Normal Preset

Horiz Pos:

5. When you press Page Down to the last screen, you have a choice:

0-Normal Preset

◄Select this preset

◄Continue

A. If you want to use the Normal Preset as is, select "Select this

preset". You return to the Home screen with the Normal

Preset chosen (using the values just shown).

B. Select "Continue" to return to the View a Preset screen.

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5 • Normal and Custom Presets

Normal Preset

Defining New Values for the Normal Preset

To define new values (change the settings) for the Normal preset:

1. Establish the proper settings on the machine (such as 1st Class

letter, No Ad, etc.) that you want the preset to contain.

2. Press Custom Preset.

3. Select "Define Normal Preset".

4. You will be prompted if all current values are correct:

A. If you press Yes/Enter, the new values are saved and you

return to the Custom Presets menu.

B. If you press No, the system will display the current values.

Press Page Down to see the remainder of the current values.

NOTE: The number of screens and the values displayed

may vary, depending on the options used for your preset

and the options installed on your machine.

Current Values

Postage:

Class:

Ad:

$0.44

1st Cl Ltr

None

Current Values

Insc:

Date print:

Mode

None

Yes

Key In

Current Values

Horiz Pos:

Current Values

◄Continue

5. Select "Continue" at the last screen to return to the first screen in

step 4, and save the current values as the Normal preset, or press

Home to return to the Home screen to establish the proper settings

(see step 1).

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5 • Normal and Custom Presets

Custom Presets

The machine can store up to 10 Custom Presets. Press Custom

Preset to access the Customer Preset menu:

CUSTOM PRESETS

◄Select Preset

◄Deﬁne New Preset

◄Deﬁne Normal Preset

CUSTOM PRESETS

◄View Preset

◄Delete Preset

◄Edit Preset Name

IMPORTANT:

•

Preset postage values are subject to the high value warning

feature. This feature warns you when you manually key in a

postage value that is higher than your typical value (see Chap-

ter 7, System Options) to help prevent you from accidentally

printing an incorrect postage value.

•

When a rate change becomes effective, always check the post-

age values assigned to all presets to make sure that they com-

ply with the new rates.

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5 • Normal and Custom Presets

Custom Presets

Selecting a Custom Preset

At a PC Using PC Meter Connect™ (Enhanced Version)

1. Select the My Meter tab.

2. Click Meter Settings.

3. Click on "View Preset".

4. At the Preset field, use the dropdown menu to select the preset

desired.

View Presets Screen from

PC Meter Connect™

5. Click OK (to accept the new choice) or Cancel (to leave the old

choice).

At Meter

1. Press Custom Preset.

2. Select "Select Preset". The display lists all presets created on

your system. A sample list is shown below.

SELECT CUSTOM PRESET

◄1 Preset 1 First Class

◄2 Preset 2 Parcels

◄3 Preset 3 Priority

3. Press Page Down to see additional choices (if available).

4. Select the preset you want to use. You return to the Home

screen with the preset values chosen.

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5 • Normal and Custom Presets

Custom Presets

Defining a New Custom Preset

To define (create) a new Custom Preset:

1. Establish the proper settings on the machine (such as No Ad,

$0.44, etc.) that you want the preset to contain.

2. Press Custom Preset.

3. Select "Define New Preset".

4. You will be prompted if all current values are correct.

A. If you press Yes/Enter, the system will prompt for the name of

this preset. Key in a name for the preset. It can be up to twelve

alpha/numeric characters long. To access alpha characters,

repeatedly press the appropriate number key until the desired

character displays. When finished, select "OK". The new val-

ues are saved and you return to the Custom Preset menu.

B. If you press No , the system will display the current values.

Press Page Down to see the remainder of the defined values.

NOTE: The number of screens and the values displayed may

vary, depending on the options used for your preset and the

options installed on your machine.

Current Values

Postage:

Class

Ad:

$0.44

1st Cl Ltr

None

Current Values

Insc:

Date print:

Mode

None

Yes

Key In

Current Values

Horiz Pos:

Current Values

◄Continue

5. Select "Continue" at the last screen to return to the correct values

prompt in Step 4, or press Home to return to the Home screen.

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5 • Normal and Custom Presets

Custom Presets

Viewing (and Selecting) a Custom Preset

At a PC Using PC Meter Connect™ (Enhanced Version)

1. Select the My Meter tab.

2. Click Meter Settings.

3. Click on "View Preset".

4. At the Preset field, use the dropdown menu to select the preset

desired.

View Presets Screen from

PC Meter Connect™

5. Click OK (to accept the new choice) or Cancel (to leave the old

choice).

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5 • Normal and Custom Presets

Custom Presets

Viewing (and Selecting) a Custom Preset (cont'd)

At Meter

1. Press Custom Preset.

2. Press Page Down.

3. Select "View Preset". The display lists all presets.

4. Select the preset you want to view. The first screen of defined

values for the Custom Preset is listed. Press Page Down to see

the remainder of the defined values.

NOTE: The number of screens and the values displayed may

vary, depending on the options used for your preset and the

options installed on your machine.

1-Preset 1 First Class

Postage:

Class:

Ad:

$0.44

1st Cl Ltr

None

1-Preset 1 First Class

Insc: None

Date print:

Mode

Yes

Key In

1-Preset 1 First Class

Horiz Pos:

5. When you press Page Down to the last screen, you have a choice:

1-Preset 1 First Class

◄Select this preset

◄Continue

A. If you want to use this Custom Preset as is, select "Select

this preset". You return to the Home screen with this Custom

Preset chosen (using the values just shown).

B. Select "Continue" to return to the View a Preset screen.

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5 • Normal and Custom Presets

Custom Presets

Editing a Custom Preset Name

You may change the name of a preset if you want.

1. Press Custom Preset.

2. Press Page Down and select "Edit Preset Name".

3. The display lists all the Custom Presets. Select the preset you

want to edit.

4. The system will prompt for the new name of this preset. Key in

the new name for this preset. It can be up to twelve alpha/numer-

ic characters long. To access alpha characters, repeatedly press

the appropriate number key until the desired character displays.

5. When finished, select "OK". You return to the Custom Preset

menu.

6. Press Home to return to the Home screen.

Deleting a Custom Preset

Deleting a preset removes all the values assigned to it and removes

it from the Preset Menu.

IMPORTANT: Once you delete a preset, its values are gone. You

can't recover a deleted preset.

1. Press Custom Preset.

2. Press Page Down and select "Delete Preset". The display lists

all presets.

3. Select the preset you want to delete.

4. At the prompt to clear the Preset, press Yes/Enter. The preset is

deleted.

5. The system confirms that the preset has been deleted. Select

"Continue". You return to the Custom Preset menu.

6. Press Home to return to the Home screen.

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5 • Normal and Custom Presets

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6 • Adding Postage/Connecting to

Data Center

Postage and Your Machine

Postage is stored internally in your meter. When you need to add more,

you simply establish communications between your meter and the Pit-

ney Bowes Data Center, and specify the amount of postage you wish to

download. The postage is electronically transferred to your meter from

your Pitney Bowes Postage By Phone^®meter payment account.

You must establish a Pitney Bowes Postage By Phone^®meter pay-

ment account and have funds available in it before you can down-

load the funds (for postage) to your meter. There are several ways

you can arrange to have funds put in your Postage By Phone^®me-

ter payment account (send in a check, direct withdrawal, establish

credit, etc.). See the Pitney Bowes Contact List on page v to call for

further information.

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

Establishing Communications Between Your Machine

and the Pitney Bowes Data Center

You can establish communications between your meter and the

Pitney Bowes Data Center in three ways:

•

Connect your machine to a LAN network that has Internet ac-

cess. This is known as "Constant Connection" (see page 6-5).

[DM125/DM225 models only]

Install the PC Meter Connect^™software on a Windows PC that has

Internet access and connect a USB cable between your meter and

the PC (see page 6-6, and also Appendix A - PC Meter Connect™).

Connect the meter to an analog phone line if you do not have In-

ternet access via a LAN network or a PC (see page 6-7).

NOTE: Postage refills, software upgrades and rates downloads

will typically be much faster using an Internet connection.

IMPORTANT:

For printing postage, the meter does not have to be connected to the

Pitney Bowes Data Center. However, we recommended you keep your

meter in a "ready-to-connect" state to the Pitney Bowes Data Center on

a permanent basis (using any one of the above connection methods).

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6 • Adding Postage/Connecting to Data Center

Downloads from the Data Center to Your Machine

When you connect to the Pitney Bowes Data Center to add postage

or perform other transactions, the Data Center may activate other

downloads while the machine is connected. If some type of software/

postal update or download is available, a message stating so dis-

plays.

•

If a download is not mandatory, you will be prompted with either

“Get Update now” or “Skip; Get later”. Select the one that makes

sense to you at that time.

•

If a download is mandatory, only “Get Update now" displays and

you must perform the download.

After the download has completed, a message stating so displays.

•

If you need to reboot the system, the prompt "Restart now" dis-

plays. Select this to restart the system.

•

If no rebooting is necessary, simply select "Continue" to return to

the Home screen.

IMPORTANT:

While the meter is processing a download from the Pitney Bowes

Data Center, do not disconnect the analog phone line, USB cable,

or power from the meter.

Wait until the meter has finished processing before disconnecting

the meter. You will know this has occurred when the meter's Home

screen showing postage and date displays.

The following downloads/activities may occur when your system is

connected to the Pitney Bowes Data Center:

System/Software Update

If there has been an important update to the software that runs your

system, you will be notified that a required update is necessary.

Envelope Ads/Postal Inscriptions

If you ordered new envelope advertisements or postal inscriptions,

you will be notified that you can perform a download to obtain these.

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6 • Adding Postage/Connecting to Data Center

Downloads from the Data Center to Your Machine

Upload Pending Electronic USPS Confirmation Service Records

If you are using the optional USPS^®Confirmation Services feature,

your services records can be uploaded to USPS^®for processing. See

Pitney Bowes publication SV61156 for more information on this option-

al feature. Visit our website (see page v) and enter "SV61156" in the

search box on the home page to locate and view this document.

Postal/ZIP Code Update

If the Postal Code on record at the Pitney Bowes Data Center does

not match the Postal/ZIP Code of your system, the code will be

downloaded into your system. (When a system is moved to a new

Postal Code, the Data Center enters the new code into the record. The

system is updated when a connection is made to the Data Center.)

Postal Inspection

The USPS^®requires a postal inspection of your machine every 120

days. This postal inspection requirement can be automatically met

by connecting to the Pitney Bowes Data Center to check your Post-

age By Phone^®meter payment account balance or to add postage to

your meter.

NOTE: If the interval between inspections is more than 90 days,

your machine's display prompts "Inspection Due." If the interval

between inspections is more than 120 days, the display prompts

"Inspection Required." At this point, you won't be able to use

your mailing system until your system is inspected. In either

case, to satisfy the postal inspection requirement, simply:

•

Follow the prompts on the "Inspection Due" screen, or

Press Add Postage and select "Check PBP Account Bal-

ance" (which will not decrease or change the funds in your

account).

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6 • Adding Postage/Connecting to Data Center

Downloads from the Data Center to Your Machine

Postal Rate Update

Postal rates change periodically by the USPS^®. If new rates are avail-

able, you can download them quickly and easily directly from the Pitney

Bowes Data Center. The new rates are normally available for download

at least seven days before the effective date. Once the effective date

has been reached (or passed), you have to download the new rates.

The display tells you when a Rate Change update is complete. It

also tells you if the update is immediate or takes effect at a later date

by listing the new date.

NOTE: If you decide to take the update and the rates go into

effect in the future, you will not be printing postage at the new

rates until the effective date is reached.

If the rate for a First Class letter has changed and is effective imme-

diately, a screen displays showing the present preset postage and

asks you if you want to reset the normal preset postage. Press Yes/

Enter. A screen displays for you to enter the new rate.

NOTE: When a Rate Change update takes place it may also af-

fect other presets you have set in your mailing machine. You

must check all your presets to insure that they conform to the

new rates. See Chapter 7, System Options for instructions on

changing preset values.

As part of downloading the new rates, we recommend that you print

the last rates update report (see figure below) when prompted.

System will begin using new rates on the date effective.

Description

Zip/Zone

US Rates

Version

C .01

F .02

Effective

DEC 06 07

MAY 12 08

Meter No.:

3231234

Page

Downloaded: MAY 10 08 11:59A

Printed: MAY 10 08 12:05P

Description – the specific type of rate that is affected

Version – the alpha-numeric identifier used for this rate

Effective Date – the date the new rate takes effect

Meter No. – the serial number of this meter

Downloaded – the date and time the new rates were downloaded

into the machine

Printed – the date and time this report was printed

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6 • Adding Postage/Connecting to Data Center

Using a LAN Network (Constant Connection) to

Establish Communications with the Data Center

[DM125/DM225]

Constant Connection is an option that allows you to connect your

DM125 or DM225 machine to the Pitney Bowes Data Center via a

LAN network that has Internet access. Constant Connection’s high-

speed connectivity eliminates the need for an analog line and pro-

vides faster transmission speed when connecting through your local

network.

To use, plug one end of the Ethernet cable (supplied) to your Internet

LAN network port and the other end to the USB adapter which plugs

into either one of the two USB "A" ports on the back bottom of the

machine (see figure below).

You may leave this connected on a permanent basis; hence the

name "constant connection".

USB to LAN

network

adapter plugs

into either

one of these

USB "A"

ports

DM125/DM225 Back of Machine

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6 • Adding Postage/Connecting to Data Center

Using PC Meter Connect™ to Establish Communications

with the Data Center

NOTE: For information on installing this feature on your PC, see

™.

Appendix A - PC Meter Connect

Once installed, all you need to do is verify that the PC Meter Con-

nect™ icon is in the system tray (this indicates it is running), and that

there is no red "X" on the icon (which indicates the meter is not de-

teced by the application).

Icon in System Tray

™

NOTE: If the PC Meter Connect software was not running for

some reason (you'll know this when you don't see the PC Meter

™

Connect icon in the system tray), double clicking on the desktop

icon will restart the software. Alternately, you may click on the Start

button > All Programs > Pitney Bowes > PC Meter Connect. A PC

™

Meter Connect icon will then appear in system tray.

Desktop

Shortcut Icon

If you connect or disconnect your machine from the PC, messages

display from the PC Meter Connect^™icon in the system tray:

•

"Meter Not Connected" displays when you disconnect your meter

from the PC. The red "x" stays on the icon thereafter.

•

"Meter detected" displays when you connect your meter to the PC

(after it had been disconnected). The red "x" disappears.

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6 • Adding Postage/Connecting to Data Center

Using Analog Phone Line to Establish Communications

with the Data Center

If you do not have a Windows PC available with Internet access, you

may establish communications to the Pitney Bowes Data Center using

an analog phone line. The following are usually analog phone lines:

•

Fax lines

Residential phone lines

Lines used by modems or credit card readers

Plug the telephone line (supplied) into the connector on the back

of the meter (see Chapter 2, Getting to Know Your System). Use a

dedicated analog phone line if possible (one that is not shared with

other devices) to avoid possible issues.

NOTE: Postage refills, software upgrades and rates downloads

will typically be much faster using an Internet connection.

IMPORTANT:

•

Phone systems installed in some businesses are not analog

and may damage your system. If you are unsure about your

phone line, contact your telephone company or local network

administrator.

If you have a DSL line and want to connect your meter using

the analog phone jack on the back for the meter, you should

install a DSL filter obtained from your DSL provider before con-

necting the meter.

While the meter is processing a download from the Pitney

Bowes Data Center, do not disconnect the analog phone line,

USB cable, or power from the meter. Wait until the meter's

main screen showing postage and date displays before discon-

necting and moving the meter.

•

PC Meter Connect™ is a much faster method to perform postage

refills and software downloads than using an analog phone con-

nection.

™

•

If you want to use the PC Meter Connect method of connect-

ing to the Data Center, unplug the analog phone line from the

back of the machine, then connect the USB cable between

your machine and your PC.

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6 • Adding Postage/Connecting to Data Center

Checking Funds (Postage) Availability in Machine

At a PC Using PC Meter Connect™ (Enhanced Version)

At the Postage tab (which is the default tab that displays when you-

first launch the program), the postage in the meter is displayed under

the "Current Meter Balance" section.

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

At Meter

1. Press Funds.

2. The funds left, used, and pieces processed display.

FUNDS

Available

Used

Total Pieces

$204.94

$17.06

Available – the amount of funds (postage) left in your meter

Used – the total of all postage ever used in the meter

Total Pieces – the total number of mail pieces run through the

meter that had postage applied

3. Press Clear (back arrow key) or Home to return to Home

screen.

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6 • Adding Postage/Connecting to Data Center

Checking Your Account Balance in the Postage By

Phone System

NOTE: The Postage By Phone® account balance represents the

funds in your account, not the amount in your meter. Also, your

system must be connected to the Pitney Bowes Data Center to

view this balance.

Other items that display with your Postage By Phone balance include:

Prepaid – the amount you have prepaid in your Postage By

Phone® account balance (by sending in a check, using your

credit card, etc.)

Other – the amount you have on credit on your Postage By

Phone® account balance (by signing up to one of the various

Pitney Bowes credit programs such as Purchase Power, etc.)

At a PC Using PC Meter Connect™ (Enhanced Version)

At the Postage tab (which is the default tab that displays when you

first launch the program), view "Account Balance at Pitney Bowes".

At Meter

1. Make sure your machine can make connection to the Data Center.

2. Press Add Postage.

3. Select “Check PBP balance”.

ADD POSTAGE TO METER

◄Add $xx

◄Add another amount

◄Check PBP balance

4. The system connects to the Pitney Bowes Data Center (this may

take a few moments). Various screens displays, letting you know

the status of the process.

5. The Prepaid and Other balances displays. Press No.

PBP Balance

Prepaid

Other

$xxx

Add postage? (yes or no)

If there are no updates for your system, you will return to the

Home screen. If there are updates available, the display notifies

you of this fact.

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6 • Adding Postage/Connecting to Data Center

Adding Postage

You can add postage to your machine any time you need to, as long

as you have enough funds in your Postage By Phone® account and

your system is connected to the Pitney Bowes Data Center.

At a PC Using PC Meter Connect™ (Enhanced Version)

1. At the Postage tab, click on Add Postage to Meter.

2. Enter in the amount you desire, or choose one of the pre-set

amounts for quicker selection. Click Confirm to continue.

3. A status bar displays, letting you know the progress of the trans-

action. After the postage has been downloaded into your meter,

you have choice to print a receipt from your PC:

A. To bypass the printing of the receipt, click Skip.

B. To print, click Print Receipt. The Refill Receipt screen displays.

Refill Receipt

from PC Meter

Connect™

C. Click Print to continue. The receipt prints at your PC printer.

Click Done when finished.

Postage in Meter - amount of postage (funds) in your meter.

Prepaid on Account - amount you have left in your Postage By

Phone® system account of those funds you paid for in advance

(by sending in a check, direct withdrawal, etc.)

Credit Line Available - amount you have left in your Postage By

Phone® system account of those funds you established as credit

with Pitney Bowes (such as Purchase Power®, etc.).

Refill Amount - amount of your refill.

Account No. - your Postage By Phone® system account number.

Meter No. - your meter serial number (on record with the USPS)

which is printed on the meter stamp.

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6 • Adding Postage/Connecting to Data Center

Adding Postage

At Meter

1. Make sure your machine can make connection to the Data Center.

2. Press Add Postage.

3. You may select “Add $xx” to add the amount shown.

Select “Add another amount”. Key in the amount, in whole dol-

lars, that you want to add and select “Continue”.

ADD POSTAGE TO METER

◄Add $xx

◄Add another amount

◄Check PBP balance

NOTE 1: The minimum amount of postage you can add is $1.

NOTE 2: The amount shown in the "Add $xx" selection line

represents the amount of postage you added the last time.

4. The system connects to the Pitney Bowes Data Center (this may

take a few moments). Various screens display, letting you know

the status of the process.

5. The Amount Added and Available balances displays.

POSTAGE ADDED

AmountAdded

Available

$xx

Receipt? (Yes or No)

Amount Added – the amount of the postage downloaded into the

meter

Available – the amount of postage available to use in the meter.

This represents any balance you had in the meter before adding

postage, plus the refill amount.

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6 • Adding Postage/Connecting to Data Center

Adding Postage

At Meter (cont'd)

6. If a receipt is desired, press Yes/Enter and insert envelope/tape

sheet through machine (see sample below) OR press No or

Home to return to the Home Screen.

Account No: 17907023

Refill: OCT 23 08 11:38A

Refill Amount: $100.000

Meter No.: 3167354

OCT 23 08

Funds Available in Meter: $115.000

Prepaid: $935.780

11:38A

Additional Funds Available: $000.000

Refill – the date and time the new postage was added to your

machine

Refill Amount – the amount of the new postage you downloaded

into your machine

Funds Available in Meter – the amount of postage available to

use in the meter. This represents any balance you had in the

meter before adding postage, plus the refill amount.

Prepaid – the amount you have prepaid in your Postage By

Phone® account balance (by sending in a check, using your

credit card, etc.)

Additional Funds Available – the amount you have on credit on

your Postage By Phone® account balance (by signing up to one

of the various Pitney Bowes credit programs such as Purchase

Power, etc.)

Account No. – your Postage By Phone® account number

Meter No. – the serial number of this meter

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6 • Adding Postage/Connecting to Data Center

Printing a Funds (Postage) Report

(only accessible at the meter itself)

A funds report allows you to print a record of how much postage has

been used and how much is remaining in the machine.

1. Press Funds.

2. Press Page Down to the third screen.

◄Check PBP balance

◄Print Funds Report

3. Select "Print Funds Report".

4. At the insert envelope or tape sheet prompt, insert an envelope

or tape sheet into the machine. The machine prints the funds

report (see sample below).

5. Press Clear (back arrow key) or Home to return to Home

screen.

JAN 07 08

Used:

$464 . 270

$000 . 000

9:55P

Available:

Batch Count:

Batch Value:

733

Total Pieces: 735

$464 . 270

Control Sum: $464 . 270

PBP Serial No.: 0011969

Used – the total of all postage ever used in the meter

Available – the amount of postage left in the meter

Total Pieces – the total number of mail pieces run through the

meter that had postage applied

Control Sum – the total of all postage refills for the meter and equals

the amount Used plus Available. This is a postal requirement that

verifies an accurate accounting of the postage in your machine.

Batch Count – the number of mail pieces that had postage ap-

plied since the last time the batch count was cleared

Batch Value – the amount of postage applied since the last time

the batch value was cleared

PBP Serial No. – serial number of this meter (normally meter number)

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6 • Adding Postage/Connecting to Data Center

Performing USPS Meter Inspection

At a PC Using PC Meter Connect™ (Enhanced Version)

Select the Updates tab, then click on "Perform Meter Inspection" Af-

ter several moments, a Meter Inspection Completed screen displays.

Click OK.

At Meter

Even though this procedure is the same as checking your Postage By

Phone account balance, it satisfies the USPS^®inspection requirements.

1. Make sure your machine can make connection to the Data Center.

2. Press Add Postage.

3. Select “Check PBP balance”.

ADD POSTAGE TO METER

◄Add $xx

◄Add another amount

◄Check PBP balance

4. The system connects to the Pitney Bowes Data Center (this may

take a few moments). Various screens displays, letting you know

the status of the process.

5. The Prepaid and Other balances displays. Press No.

PBP Balance

Prepaid

Other

$xxx

Add postage? (yes or no)

If there are no updates for your system, you will return to the

Home screen. If there are updates available, the display notifies

you of this fact.

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6 • Adding Postage/Connecting to Data Center

Downloading Files or Updating System

Use this option when you need to manually:

•

Restart an interrupted download

Download postal inscriptions, envelope ads, meter software up-

dates, rate updates, or updating PC Meter Connect™ software

At a PC Using PC Meter Connect™ (Enhanced Version)

Select the Updates tab, then click on Update Software. The pro-

gram will check and inform you if you need any updates. When

prompted, click Continue. When it is finished, click Done.

At Meter

1. Make sure your machine can make connection to the Data Center.

2. Press Options.

3. Press Page Down to the third screen.

4. Select "Connect-Data Center".

OPTIONS

◄Postage Values

◄LockCode/Passwords

◄Connect-Data Center

5. Select "Uploads & Downloads".

DATA CENTER

◄Uploads & Downloads

◄Phone Parameters

◄Distributor Values

6. The system connects to the Pitney Bowes Data Center (this may

take a few moments). Various screens display, letting you know

the status of the process.

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6 • Adding Postage/Connecting to Data Center

Settings for Connecting to the Data Center

You can modify the settings on your machine that are used to con-

nect to the Pitney Bowes Data Center. These include analog phone

line settings (tone or pulse, dial prefix, etc.), firewall settings, and

distributor settings. The Data Center menu choices are:

•

Uploads and Downloads

Phone Parameters (affects analog phone connections to Data

Center)

•

Firewall settings (affects PC Internet connections to Data Center)

Distributor Values (affects both analog phone line and PC inter-

net connections to Data Center)

DATA CENTER

◄Uploads and Downloads

◄Phone Parameters

◄Firewall Settings

DATA CENTER

◄Distributor Values

IMPORTANT: For Data Center settings so marked in this manual,

do not change the settings unless directed to do so by your Pitney

Bowes representative.

Uploads and Downloads

Use this feature to connect to the Pitney Bowes Data Center for soft-

ware downloads, new updates, etc. See Downloading Files or Updat-

ing System on preceding page for procedure.

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6 • Adding Postage/Connecting to Data Center

Settings for Connecting to the Data Center

Phone Parameters (for analog line connection to Data Center)

This menu option allows you to modify the phone connection settings

on your machine (tone or pulse, dial prefix, etc.) when using an ana-

log phone line to connect to the Pitney Bowes Data Center.

PHONE PARAMETERS

◄Tone/Pulse

◄Dialing Preﬁx

◄Change PbP Number

PHONE PARAMETERS

◄Modem Parameters

Selecting Tone/Pulse

Use this to tell the system whether you have a tone or pulse type phone.

1. Press Options.

2. Press Page Down twice.

3. Select "Connect-Data Center".

4. Select "Phone Parameters".

5. Select "Tone/Pulse".

6. Select Tone or Pulse, whichever is appropriate. The display

shows the new setting.

7. Press Clear (back arrow key) to return to Data Center menu.

8. Press Clear (back arrow key) to return to Options menu.

Entering the Dial Prefix

Use this if you need to dial a prefix number (like 9) to get an outside

line.

1. Press Options.

2. Press Page Down twice.

3. Select "Connect-Data Center".

4. Select "Phone Parameters".

5. Select "Dialing Prefix".

6. Key in the prefix number you want (such as a "9").

7. Select "OK". You return to the Data Center menu.

8. Press Clear (back arrow key) to return to Options menu.

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6 • Adding Postage/Connecting to Data Center

Settings for Connecting to the Data Center

Phone Parameters (cont'd)

Change Postage By Phone^®(PbP) Number

NOTE: Use this if you need to change the number for Postage By

Phone® but only if you are directed to by a Pitney Bowes agent.

1. Press Options.

2. Press Page Down twice.

3. Select "Connect-Data Center".

4. Select "Phone Parameters"

5. Select "Change PbP Number".

6. A warning that you should only change this number if instructed

to by Pitney Bowes displays. Press Yes/Enter to continue, or No

to return to the Data Center menu.

7. Press Clear (back arrow key) to delete the existing phone number.

8. Key in the new phone number (excluding prefix).

9. Select "OK". You return to the Data Center menu.

10. Press Clear (back arrow key) to return to Options menu.

Change Modem Parameters

NOTE: Use this if you need to change the modem settings used

to dial into the Pitney Bowes Data Center but only if you are di-

rected to by a Pitney Bowes representative

1. Press Options.

2. Press Page Down twice.

3. Select "Connect-Data Center".

4. Select "Phone Parameters".

5. Press Page Down

6. Select "Modem Parameters".

7. A warning displays telling you that you should only change this

number if instructed to by Pitney Bowes. Press Yes/Enter to

continue or No to return to the Data Center menu.

8. Key in the new modem parameters (they will contain both alpha

and numeric characters) as given by your Pitney Bowes agent.

9. Select "Set New Value". The display will show "Modem Init String

has been updated".

10 Select "Continue". You return to the Phone Parameters menu.

11. Press Clear (back arrow key) twice to return to Options menu.

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6 • Adding Postage/Connecting to Data Center

Settings for Connecting to the Data Center

Firewall Settings (affects PC Internet connections to Data

Center)

This menu option allows you to modify the firewall settings when us-

ing an Internet connection via LAN to connect to the Pitney Bowes

Data Center. Further information on Internet settings can be found in

the Troubleshooting section of Appendix A - PC Meter Connect™.

To access the firewall settings:

1. Press Options.

2. Press Page Down twice.

3. Select "Connect-Data Center".

4. Select "Firewall Settings".

5. The following selections appear.

A. Ping - press the soft key next to this selection to toggle be-

tween “Enabled” or “Disabled”.

If you enable Ping, then your mailing system will respond to

electronic inquiries (pings) from external hosts. These inqui-

ries are generally used by external systems to determine if

your system is accessible. If you reply to a Ping, you will re-

turn your mailing system’s IP address to the requesting host.

B. Trust - Press the soft key next to this selection to see the choices:

None – No external hosts have been verified as trust-

worthy/secure and you cannot communicate externally.

All – All external computer system will be considered

trustworthy, and will be allowed to contact your mailing

system through your firewall.

Trusted Host Only – Only those computer systems that

you have specifically identified (by supplying their IP ad-

dress) will be allowed to communicate with your system.

Press the soft key next to the desired selection to choose it.

6. After you make you choices, you return the Firewall menu. Press

Clear (back arrow key) to return to Options menu.

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6 • Adding Postage/Connecting to Data Center

Settings for Connecting to the Data Center

Distributor Values (affects both analog line and PC internet

connections to Data Center)

This option allows you to modify the parameters that your machine

uses to connect to the Pitney Bowes Data Center. A brief description

of each parameter is provided on the next page.

IMPORTANT: Do not change the Distributor Values unless directed

to do so by your Pitney Bowes representative.

To access the Distributor Values:

1. Press Options.

2. Press Page Down twice.

3. Select "Connect-Data Center".

4. Select "Distributor Values".

5. Select the parameter you want to modify from the list appearing

in the display. Use Page Down if needed to access your choice.

SELECT TO VIEW/EDIT

◄Account & User ID

◄Global Password

◄ANI/LCZ Server IP

SELECT TO VIEW/EDIT

◄ANI/LCZ Server Port

◄Primary DNS Server

◄Secondary DNS Server

SELECT TO VIEW/EDIT

◄Distributor URL

◄Backup PbP URL

6. A warning message displays that reminds you that entering a

wrong value may result in errors connecting to the Data Center.

If you want to continue, press Yes/Enter; otherwise, press No to

return to the Select to View/Edit menu.

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6 • Adding Postage/Connecting to Data Center

Settings for Connecting to the Data Center

Distributor Values (cont'd)

7. Key in a new entry for that parameter (some entries may require

alpha-numeric characters). When finished, either select "Restore

Default" (if you made a mistake or changed your mind) or "Set

the new value" (if you are satisfied with your new entry).

8. If you have changed a parameter, a message confirming the new

setting displays. If you selected "Restore Default", a message in-

forming you that the parameter has been set to the original Fac-

tory setting displays. In either case, select "Continue" to return to

the Select to View/Edit menu.

9. Press Clear (back arrow key) to return to Options menu.

Account and User ID

This is the account number and the user ID that your system uses to

dial into the internet service provider (ISP) that allows you to connect

to Pitney Bowes.

Global Password

This is the password your system uses to dial into your internet ser-

vice provider.

ANI/LCZ Server IP

This is the internet address of the Automatic Number Identification

(ANI)/Least Cost Zone (LCZ) server that identifies your system and

routes your call to a zone that ensures the lowest cost for the con-

nection.

ANI/LCZ Server Port

The server port number identifies the port number on the ANI/LCZ

server to which your system connects.

Primary DNS Server

This is the internet address of the Pitney Bowes primary domain

name server (DNS). The domain name server converts your system

name to its IP address.

Secondary DNS Server

This is the internet address of the Pitney Bowes secondary domain

name server (DNS).

Distributor URL

The Universal Resource Locator (URL) of the web page to which

your system connects.

Backup PbP URL

The Universal Resource Locator (URL) of the backup web page to

which your system connects.

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6 • Adding Postage/Connecting to Data Center

This page was put in as a placeholder so you can print this guide in a

duplex (double-sided) mode while keeping the proper page positions.

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7 • System Options

System Options Overview

System options allow you to customize the machine to be configured

to your organization's unique needs.

Basic options include:

•

Advancing the printed date for the meter stamp

Setting the machine to the current (today's) date

Adjusting the Contrast (of the display)

Turning Features On or Off (if installed on machine)

Setting Date, Time, and Timeouts

Setting Postage Values (Funds Warnings)

Setting Lock Code and Passwords

Scale Options (accessed from the Home screen)

Connecting to Data Center settings (see Chapter 6- Adding Post-

age/Connecting to Data Center)

Most of the basic system options are accessed by pressing Options

and selecting your choice from the menu as shown below. The one

exception is Scale settings, which is accessed by the Scale selection

key at the Home screen.

OPTIONS

◄Advance the date

◄Set to todays date

◄Adjust the Contrast

OPTIONS

◄Turn items ON/OFF

◄Time and Timeouts

◄Postage Values

OPTIONS

◄LockCode/Passwords

◄Connect-Data Center

◄Advanced Features

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

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7 • System Options

System Options Overview

Advanced options include:

•

Manage USPS^®Confirmation Delivery Records. See Pitney

Bowes publication SV61156 for more information on this optional

feature. Visit our website (see page v) and enter "SV61156" in

the search box on the home page to view this document.

•

Barcode Scanner (used to enter and track USPS special ser-

vices on certain mail pieces with the above optional feature)

•

Maintenance Mode (see Chapter 10, Maintenance)

Change Language

Meter Withdrawal (for withdrawing postage funds)

Run Install Mode

The advanced options are accessed by pressing Options and se-

lecting "Advanced Features", which displays a menu of options:

ADVANCED FEATURES

◄Manage Conf Records

◄Barcode Scanner

◄Maintenance mode

ADVANCED FEATURES

◄Change Language

◄Meter Withdrawal

◄Run Install Mode

Basic Options

Advancing the Printed Date for the Meter Stamp

You may want to advance the date printed on the meter stamp if it is

after normal business hours and you want to prepare outgoing mail

for a future business day's mailing.

IMPORTANT:

•

You can advance the date up to 30 days from the current date.

•

Changing the printed date does not change the meter's inter-

nally held date.

•

You can always return the printed date to the current date.

You cannot change the printed date to a date earlier than the

meter's internally held date (in an effort to "backdate" the mail).

•

Accounting data is posted on the actual date the mail piece is

run (per the internal clock/calendar in the mailing system), not

by the date printed on the meter stamp.

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7 • System Options

Basic Options

Advancing the Printed Date for the Meter Stamp (cont'd)

At PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, select Meter Settings.

2. Select Date and Time.

3. In the Print Date field, access the dropdown calendar. Use the <

or > keys to select the month, then click on the day you want to

print on your meter stamp.

4. Click Apply. A confirmation screen displays the new date. Click OK.

5. To set the date on your mail back to the current date, repeat

steps 1-4 and select today's date.

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7 • System Options

Basic Options

Advancing the Printed Date for the Meter Stamp (cont'd)

At PC Using PC Meter Connect™ (Enhanced Version)

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

At Meter

1. Press Options.

2. Select “Advance the date”.

3. Displays current date in MMM DD YY format (for US). You may

either:

•

Select “Add one day” to advance date one day for each

pressing of the key.

Key in a number (in US from 1-30) representing the number

of days you want to advance the date, then select “Add x

days (1-30)”.

4. Select “Continue”. The new date now shows in the Home screen.

5. To set the date on your mail back to the current date, press Op-

tions and select “Set to todays date”. You will be returned to the

Home screen with the current (today's) date set.

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7 • System Options

Basic Options

Set Meter Stamp to Today's Date

1. Press Options.

2. Select "Set to todays date". You will be returned to the Home

screen with the current (today's) date set.

Adjusting the Contrast of the Display

1. Press Options.

2. Select "Adjust the Contrast".

3. Select "Increase Contrast" or "Decrease Contrast" to change the

contrast level as necessary.

ADJUST CONTRAST

◄Increase Contrast

◄Decrease Contrast

█ █ █ █ █ █

4. Press Clear (back arrow key) or Yes/Enter to return to the Op-

tions menu.

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7 • System Options

Basic Options

Turning Features On and Off

You can turn on and off several features on your machine.

1. Press Options.

2. Press Page Down.

3. Select "Turn items ON/OFF".

4. Depending on the options available, you may have one or more

features listed.

TURN FEATURES ON/OFF

◄Accounting

◄Account Passwords

◄Auto Rating

TURN FEATURES ON/OFF

◄Special Services

◄Preset Class Lookup

5. Select the feature you want to turn on or off. You will be prompt-

ed to turn the feature ON or OFF, depending on the current state

of the machine. Options listed below may or may not be avail-

able on your machine.

•

Accounting - this turns on or off the Standard Accounting

feature (see Chapter 8, Standard Accounting).

•

Accounting Passwords - this turns on or off the requirement

for operators to enter passwords when choosing a depart-

mental account if accounting passwords are set up (see

Chapter 8, Standard Accounting).

•

Auto-Rating - this turns on or off the auto-rating feature,

which calculates the postage amount for a mail piece based

on the weight, the class, and services selected.

Special Services - this allows you to customize prompts for

the USPS^®Confirmation Services feature. Items include:

Prompt Receipt - turns on or off the prompt to print a receipt

after uploading your USPS^®Confirmation Services records

Upload Records - turns on or off the prompt to upload your

USPS^®Confirmation Services records

Records Warning - turns on or off the prompt that notifies

you when a specified number of USPS^®Confirmation Ser-

vices records has been reached in your system. Key in a

number between 1 and 200, and press Yes/Enter.

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7 • System Options

Basic Options

Turning Features On and Off (cont'd)

•

Preset Class Lookup - this turns on or off the prompt for a

class when you are saving a preset that has no class listed

(also known as "key-in postage").

6. Depending on the features chosen, you may need to press Clear

(back arrow key) to return to the Options Menu.

Setting the Date, Time, and Timeouts

You can change the system date/time, set the date/time to daylight

savings time, change the time at which your system advances the

date/time to the next day, and set the amount of time your system

can remain inactive before reverting to the normal preset values.

TIME & TIMEOUTS

◄Normal Preset

◄Sleep Mode

◄Autodate Advance

TIME & TIMEOUTS

◄Correct Drift

◄Daylight Saving

Setting the Time for Machine to Revert to Normal Preset

The normal preset is a set of values (postage, ad, account and so

on) that your machine display automatically returns to after a set pe-

riod of time. You can set the amount of time the display takes before

it reverts to the normal preset.

1. Press Options.

2. Press Page Down.

3. Select "Time and Timeouts".

4. Select "Normal Preset"

5. Key in the amount of minutes (from 1-240) before the system

returns to the normal preset.

6. Select "OK". The display returns to Time and Timeouts menu.

7. Press Clear (back arrow key) to return to Options Menu.

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7 • System Options

Basic Options

Setting the Date, Time, and Timeouts (cont'd)

Setting ENERGY STAR^®Sleep Mode Activation Time

You can set the amount of time the machine waits until entering

"sleep mode". When the machine is in sleep mode, the display is

blank and you can't process mail. You awaken the machine by mere-

ly pressing any button on the control panel.

1. Press Options.

2. Press Page Down.

3. Select "Time and Timeouts".

4. Select "Sleep Mode"

5. Key in the amount of minutes (from 1-240) before the system

goes into sleep mode.

6. Select "OK". The display returns to Time and Timeouts menu.

7. Press Clear (back arrow key) to return to Options menu.

Standby Mode for DM125/DM225 Models–In order to reach the

lowest use of power while still plugged into an outlet, the switch on

the back of the meter may be toggled "off". Before resuming power to

the meter, the switch will need to be switched to the "on" position.

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7 • System Options

Basic Options

Setting the Date, Time, and Timeouts (cont'd)

Setting Autodate Advance

The feature is factory set to 12:00 AM. This means that at 12:00 AM,

the system advances the date of the meter stamp to the new date.

You can set the system to advance the date of the meter stamp at

12:00 PM (afternoon) instead. With this setting, it allows you to meter

mail in the afternoon for the next day's mailing mail if your mail is

sent out in the morning.

1. Press Options.

2. Press Page Down.

3. Select "Time and Timeouts".

4. Select "Autodate advance".

5. The following selections appear.

A. Switch AM/PM Use the soft key next to this selection to

toggle between "AM or "PM". Select "Continue".

B. Disable - Use the soft key next to this selection to disable the

feature and return to using 12:00 AM as the time when the

machine advances the date of the meter stamp.

6. The display returns to Time and Timeouts menu.

7. Press Clear (back arrow key) to return to Options menu.

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7 • System Options

Basic Options

Setting the Date, Time, and Timeouts (cont'd)

Correct Drift

Sometimes, the time on the machine may need to be corrected due

to internal "drift" or the activation of Daylight Saving Time.

1. Press Options.

2. Press Page Down.

3. Select "Time and Timeouts".

4. Press Page Down.

5. Select "Correct Drift".

6. You have your choice of adding or subtracting minutes from the

current time displayed.

ADJUST THE TIME

Currently:

5:52 PM

◄Add 1-120 min

◄Subtract 1-120 min

A. To add minutes:

• Select "Add 1-120 min" to add minutes.

• Key in the number of minutes you need to add and select

"Continue".

B. To subtract minutes:

• Select "Add 1-120 min" to subtract minutes.

• Key in the number of minutes you need to subtract and

select "Continue".

7. The display returns to Time and Timeouts menu.

8. Press Clear (back arrow key) to return to Options menu.

Setting Daylight Savings Time

1. Press Options.

2. Press Page Down.

3. Select "Time and Timeouts".

4. Press Page Down.

5. Select "Daylight Saving". The display shows the current setting.

6. Select "Enable" to use Daylight Saving Time, or select "Disable"

if you don't use Daylight Saving Time. Your selected setting is

saved and the display returns to the Time and Timeouts menu.

7. Press Clear (back arrow key) to return to Options menu.

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7 • System Options

Basic Options

Setting the Date, Time, and Timeouts (cont'd)

Setting System Time

NOTE: You cannot change the system time to a date earlier than

the actual date, and you can advance the time to the next day's

date only.

At a PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, select Meter Settings.

2. Select Date and Time.

3. In the system field, place your cursor over the day, hour or minute

and use the ^ or v keys to select the time/date of your machine.

4. Click Apply. A confirmation screen displays the new time. Click OK.

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7 • System Options

Basic Options

Setting Postage Values (Funds Warnings)

You can specify values so that when your postage funds drop below

a certain level, or if you try to enter too much postage for a piece of

mail, the system displays a warning.

Setting the High Value Warning

You can have the machine warn you when you manually key in a

postage value that is higher than a maximum amount that you spec-

ify. This feature helps prevent you from accidentally printing a post-

age value that's more than you need.

NOTE: This warning does not display for postage amounts deter-

mined by the internal rating feature.

At a PC Using PC Meter Connect™ (Enhanced Version)

1. Select the My Meter tab

2. Click Meter Settings.

3. Click Warnings.

4. At the High Value Warning field, enter a value up to $99.000 for

which you want the system to prompt you for high warning.

5. Click Apply.

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7 • System Options

Basic Options

Setting Postage Values (Funds Warnings) (cont'd)

Setting the High Value Warning (cont'd)

At Meter

1. Press Options.

2. Press Page Down.

3. Select "Postage Values".

4. Select "High postage amount".

SET POSTAGE VALUES

◄High postage amount

◄Low funds amount

5. Key in the value you want, including the digits to the right of the

decimal point if you want a fractional value like .75 or $1.50. Se-

lect "OK".

6. Press Clear (back arrow key) to return to Options menu.

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7 • System Options

Basic Options

Setting Postage Values (Funds Warnings) (cont'd)

Setting the Low Funds Warning

You can set up the system so that when the postage remaining

reaches a certain level, the system will remind you to add postage.

At a PC Using PC Meter Connect™ (Enhanced Version)

1. Select the My Meter tab

2. Click Meter Settings.

3. Click Warnings.

4. At the Low Funds Warning field, enter a value up to $9999.990 for

which you want the system to prompt you for low funds warning.

5. Click Apply.

At Meter

1. Press Options.

2. Press Page Down.

3. Select "Postage Values".

4. Select "Low funds amount".

5. Key in the amount you want (in whole dollars only). Select "OK".

6. Press Clear (back arrow key) to return to Options menu.

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7 • System Options

Basic Options

Changing the Lock Codes and Passwords

Setting/Disabling the Lock Code

The Lock Code feature prevents unauthorized access to your mailing

system. If you establish a lock code, then a user will need to enter

the Lock Code after:

•

you power-up the machine

the machine has entered sleep mode and you need to awaken it

you press the Lock/Power key and choose "Lock the meter", and

you want to access the machine

1. Press Options.

2. Press Page Down twice.

3. Select "LockCode/Passwords".

4. Select "Meter Lock Code". If there is an existing lock code, you

are prompted to key in the 4-digit code.

PASSWORDS

◄Meter Lock Code

◄Supervisor Password

5. You then have a choice to either disable the lock code (if pres-

ent) or change (or establish) the lock code.

Meter Lock Options

◄Disable Lock Code

◄Change Lock Code

A. To disable the lock code:

Select "Disable Lock Code". At the "Meter Lock Code has

been disabled" message, select "Continue".

B. To change or establish the lock code:

Select "Change Lock Code". At the prompt, type in a new

lock code (4 digits) and select "Continue". Re-enter the new

lock code again to confirm and select "Continue". At the

"Meter Lock Code has been enabled" message, select "Con-

tinue".

6. Press Clear (back arrow key) to return to Options menu.

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7 • System Options

Basic Options

Changing the Lock Codes and Passwords (cont'd)

Setting/Disabling the Supervisor Password

A Supervisor password can be used to prevent unauthorized account

changes within the Departmental Accounting feature. If you establish

a Supervisor password, a user will need to enter this password to

add, edit, or delete Departmental Accounts; and for clearing Depart-

mental Account totals.

NOTE: You need to set up a Supervisor password also if you

want to enable Account passwords (see Chapter 8, Standard

Accounting).

1. Press Options.

2. Press Page Down twice.

3. Select "LockCode/Passwords".

4. Select "Supervisor Password" If there is an existing supervisor

password, you are prompted to key in the 4-digit code.

PASSWORDS

◄Meter Lock Code

◄Supervisor Password

5. You then have a choice to either disable the password (if pres-

ent) or change (or establish) the password.

Supervisor Options

◄Disable password

◄Change password

A. To disable the password:

Select "Disable Password". At the "Supervisor Password has

been disabled" message, select "Continue".

B. To change or establish the password:

Select "Change password". At the prompt, type in a new

password (4 digits) and select "Continue". Re-enter the new

password again to confirm and select "Continue". At the

"Supervisor Password has been enabled" message, select

"Continue".

6. Press Clear (back arrow key) to return to Options menu.

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7 • System Options

Basic Options

Setting Scale Options

There are several options you can set with your scale such as zero-

ing the weight on the scale, turning the scale on/off, viewing metric

weights, and saving/changing class or ZIP settings when weight

changes on your scale. Most of the scale options are accessed by

pressing the selection key next to SCALE: line at the Home screen.

Dec 23 09

≡0.00≡

◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

The Scale Options menu choices are:

SCALE OPTIONS

◄Zero the scale

◄Turn Scale OFF

◄View metric weight

WHEN WEIGHT CHANGES

◄Change/Retain class

◄Change/Retain ZIP

Zeroing the Scale

You can reset the scale to zero to lessen the chance of accidentally

printing the wrong postage.

At a Using PC Meter Connect™

Select the My Meter tab, then click Reset Scale To Zero. A "Scale

Has Been Recalibrated" message displays.

At Meter

1. At the Home screen, press the selection key next to SCALE: line.

2. Select "Zero the scale".

3. The scale will zero out the weight and you return to the Home

screen.

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7 • System Options

Basic Options

Setting Scale Options (cont'd)

Turning Scale On or Off

You may turn on and off the scale function as necessary.

1. At the Home screen, press the selection key next to SCALE: line.

2. Select "Turn Scale OFF (or ON)".

3. You return to the Home screen with either the scale on or off.

Scale Turned On Screen

Scale Turned Off Screen

Dec 23 09

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Dec 23 09

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◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

◄ACCT: Sales

◄CLASS: None

◄SCALE: OFF

Viewing Metric Weight

You may view the weight currently displayed on the scale in grams.

1. At the Home screen, press the selection key next to SCALE: line.

2. Select "View metric weight".

3. The current weight displays in grams.

Current weight is:

73g

◄Continue

4. Select "Continue" to return to the Home screen.

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7 • System Options

Basic Options

Setting Scale Options (cont'd)

Setting Weight Change Options

You can set how the scale reacts regarding the class of service or

ZIP code when the weight changes.

1. At the Home screen, press the selection key next to SCALE: line.

2. Press Page Down.

3. You have a choice to set the class setting or ZIP setting.

WHEN WEIGHT CHANGES

◄Change/Retain class

◄Change/Retain ZIP

A. To change Class settings, select "Change/Retain class".

Select either change class or retain class when weight

changes. The current condition is listed at the bottom of the

screen.

WHEN WEIGHT CHANGES

◄Change Class

◄Retain Class

(Currently Change)

B. To change ZIP settings, select "Change/Retain ZIP". Select

either change ZIP or retain ZIP when weight changes. The

current condition is listed at the bottom of the screen.

WHEN WEIGHT CHANGES

◄Change ZIP

◄Retain ZIP

(Currently Change)

4. Press Clear (back arrow key) to return to the Home screen.

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7 • System Options

Basic Options

Setting Scale Options (cont'd)

Setting Class Change Options

You can set how the scale reacts regarding the ZIP code when the

class changes.

1. At the Home screen, press the selection key next to SCALE: line.

2. Press Page Down twice.

3. Select "Change/Retain ZIP".

WHEN CLASS CHANGES

◄Change/Retain ZIP

4. Select either change ZIP or retain ZIP when class changes. The

current condition is listed at the bottom of the screen.

WHEN CLASS CHANGES

◄Change ZIP

◄Retain ZIP

(Currently Change)

5. Press Clear (back arrow key) to return to the Home screen.

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7 • System Options

Advanced Options

Advanced options allow you access to features that are used very

infrequently such as maintenance mode, meter withdrawal, etc. The

Advanced Feature menu includes:

•

Manage USPS^®Confirmation Delivery Records (refer to Pitney

Bowes publication SV61156 for information on this optional fea-

ture). Visit our website (see page v) and enter "SV61156" in the

search box on the home page to locate and view this document.

•

Barcode Scanner (used to enter and track USPS special ser-

vices on certain mail pieces with the above optional feature)

Maintenance Mode (refer to Chapter 10, Maintenance for infor-

mation on this option)

•

Change Language

Meter Withdrawal (for withdrawing postage funds from your sys-

tem and for taking your system out of service)

•

Run Install Mode

ADVANCED FEATURES

◄Manage Conf Records

◄Barcode Scanner

◄Maintenance mode

ADVANCED FEATURES

◄Change Language

◄Meter Withdrawal

◄Run Install Mode

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7 • System Options

Advanced Options

Barcode Scanner

This option allows you to set how the optional barcode scanner inter-

prets data read from the barcode label attached to mail pieces that

have a USPS Confirmation Services feature applied on them.

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Select "Barcode Scanner".

5. The following selections appear.

A. Default - Use the soft key next to this selection to toggle be-

tween "E-Service" or "ZIP". This determines how the scanner

interprets the data being scanned– as either an E-service

code or a ZIP code – when entering USPS Confirmation ser-

vices records into your mailing machine.

B. Auto-Enter - Use the soft key next to this selection to toggle

between "OFF" or "ON". This determines if the system auto-

matically advances to the next screen after scanning a post

code or barcode label, without having to press the softkey to

continue to the next screen. If the setting is off, you have to

manually press the softkey to continue to the next screen.

Change Language

The machine is capable of displaying all screens, operator prompts,

and options in either English or Spanish (Español). English is the de-

fault language when the machine is initially powered up. To change

the screens to Spanish (or back to English when Español is selected):

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Press Page Down once.

5. Select "Change Language".

6. Select the desired language, English or Español

Your system will return to the first Advanced Features screen in

the new language. To return to the Main screen press Home. The

language you selected will remain in effect until it is changed again.

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7 • System Options

Advanced Options

Meter Withdrawal (Withdrawing Postage Funds)

For a meter withdrawal, you need to move the remaining balance of

postage from your machine into your Postage By Phone® Account.

Normally this is done if you are no longer going to use the machine.

NOTE 1: Contact Pitney Bowes ﬁrst before withdrawing funds.

NOTE 2: Machine must be connected to the Pitney Bowes Data

Center.

1. Press Options.

2. Press Page Down to the third screen.

3. Select "Advanced Features".

OPTIONS

◄Advanced Features

4. Press Page Down to the second screen.

5. Select "Meter Withdrawal".

ADVANCED FEATURES

◄Meter Withdrawal

6. Select "Transfer all funds from meter to PBP account".

REMOVE FUNDS

◄Transfer all funds

from meter to PBP

account

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7 • System Options

Advanced Options

Meter Withdrawal (Withdrawing Postage Funds) (cont'd)

7. The system dials into the Pitney Bowes Data Center (this may

take a few moments). Various screens displays, letting you know

the status of the process.

8. The Transfer Successful screen displays. Select "Continue".

TRANSFER SUCCESSFUL

Funds moved to PBP

account

$xxx.xx

◄Continue

9. At the prompt "Print Funds Report?", press Yes/Enter and insert

envelope/tape sheet through machine (see sample below) OR

simply press Home. "Out of Service" appears on the display.

JAN 07 08

Used:

$464 . 270

$000 . 000

9:55P

Available:

Batch Count:

Batch Value:

733

Total Pieces: 735

$464 . 270

Control Sum: $464 . 270

PBP Serial No.: 0011969

NOTE: "Available" should show a zero ($000.000) dollar

amount.

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7 • System Options

Advanced Options

Run Install Mode

Running “Install Mode” allows you to review, and change if desired,

most of the values that were selected when the machine was first

installed via the procedure in the Quick Install Guide. This option

provides a convenient location to set several values all at once. Pa-

rameters that may be set by running the Install mode include:

•

Select a language

Key in the correct local time

Print a test pattern

Enter the two-digit scale location code

Set the dialing prefix (the number you have to dial to get an

outside line)

To run the install mode:

1. Press Options.

2. Press Page Down twice

3. Select "Advanced Features".

4. Press Page Down once

5. Select "Run Install Mode".

At this point you will be presented the option to select a language,

which is the first step of the install procedure. Simply follow the

screen prompts until you reach the “Installation Successful” screen.

Select "OK" and you will be returned to the main screen with your

new values active.

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7 • System Options

This page was put in as a placeholder so you can print this guide in a

duplex (double-sided) mode while keeping the proper page positions.

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8 • Standard Accounting (Option)

Standard Accounting Overview

An accounting feature on a mailing system allows you to track

your postage costs by categories. These categories can represent

whatever makes sense to your organization - departments, people,

locations, projects, etc. Tracking your mailing expenses by category

allows you to manage and budget your postal costs in a more effi-

cient manner.

The optional standard accounting feature allows you to store the follow-

ing information for each account:

•

A name up to 12 alphanumeric characters long.

An account number.

The item total. This is the total number of pieces of mail charged

to an account since it was last cleared.

•

The value total. This is the total amount of postage charged to an

account since it was last cleared.

An account password (if set up)

The maintenance of your accounts is done through programs on the

Accounts menu (below), accessible by pressing the selection key

next to ACCT: line at the Home screen (if the feature is activated).

Dec 23 09

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◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

Each Accounts menu option is discussed in this chapter.

ACCOUNTS

◄Select an account

◄Create an account

◄Delete an account

ACCOUNTS

◄Edit an account

◄Display acct totals

◄Clear an account

ACCOUNTS

◄Clear all accounts

◄Turn accounting OFF

◄Acct Passwords

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8 • Standard Accounting (option)

Activating/Setting Up Standard Accounting Option

Use the table below to step you through the process of setting up

standard accounting (assuming you purchased it). The table covers

the entire "life cycle" of an account, from creation to deletion.

Step Action

Description/Procedure

Turn On

Accounting

Turns on the Accounting feature. This is neces-

sary before you can create accounts.

Feature

1. Press Options.

2. Press Page Down.

3. Select "Turn items ON/OFF.

4. Select "Accounting".

5. Select "Turn Accounting ON".

Create a

Supervisor

Password

If you establish a Supervisor password, a user will

need to enter this password to add, edit, or delete

Departmental Accounts; and for clearing Depart-

mental Account totals. Also, you need to set up a

Supervisor password before you can enable Ac-

count passwords. If you don't need this option, or

you don't need passwords, you can skip to step 4.

1. Press Options.

2. Press Page Down twice.

3. Select "LockCode/Passwords".

4. Select "Supervisor Password".

5. At the prompt, type in a password (4 digits)

and select "Continue". Re-enter the new

password again to confirm and select "Con-

tinue".

At the "Supervisor Password has been en-

abled" message, select "Continue".

Turn On

Turns on the requirement for all operators to enter

passwords when choosing an account (if a pass-

word has been established for an account).

Accounting

Passwords

Option

1. From Home screen, press the selection key

next to ACCT: line to display the Accounts

menu.

2. Press Page Down twice and select "Acct

Passwords".

3. Select "Turn Passwords ON". You return back

to the Accounts menu.

8-2

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8 • Standard Accounting (option)

Activating/Setting Up Standard Accounting Option

Step Action

Description/Procedure

Create

Account

Sets up your account name (and password if de-

sired). See Creating an Account later in this chap-

ter for procedure.

Maintain (Edit) Allows you to change the name and/or password

Account

of an account. See Editing Account Names and

Passwords later in this chapter for procedure.

Select

Account

Allows you to choose the specific account for re-

cording postage.

1. From Home screen, press the selection key

next to ACCT: line.

2. Select "Select an account".

3. Press Page Down to see more choices (if lit).

Select an account.

NOTE: If a password has been assigned to

this account, you will be prompted to enter

one. Key in the 4-digit password if necessary.

4. You return to the Home screen with the name

of the account listed below the date and

amount line.

View/Print

Account Totals account.

Allows you to see the accumulated totals for this

•

For viewing totals, see Displaying Account

Totals later in this chapter for procedure.

•

For printing totals, see Printing a Single Ac-

count Report or Printing a Multi-Account Sum-

mary Report later in this chapter for procedure.

Clear Accounts Allows you to clear the postage totals on accounts

(for example, at the beginning of a new fiscal year)

•

For a single account, see Clearing an Ac-

count later in this chapter for procedure.

•

For all accounts, see Clearing all Accounts

later in this chapter for procedure.

Delete

Allows you to delete an account. See Deleting an

Accounts

Account later in this chapter for procedure.

NOTE: Make sure you really want to delete an

account. Once you do, the account informa-

tion is gone.

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8 • Standard Accounting (option)

Turning On Accounting

1. At the home screen, press Options.

2. Press Page Down and select "Turn items ON/OFF".

OPTIONS

◄Turn items ON/OFF

◄Time and Timeouts

◄Postage Values

3. Select "Accounting".

TURN FEATURES ON/OFF

◄Accounting

◄Account Passwords

◄Auto Rating

4. Select "Turn Accounting ON".

If a Supervisor password has been enabled, you are prompted

to enter one. Key in the 4-digit password if necessary. You return

back to the Home screen.

5. From the Home screen, press the selection key next to the

ACCT: line to display the Accounts menu.

6. Select "Select an account".

ACCOUNTS

◄Select an account

◄Create an account

◄Delete an account

7. The "Select an Account" screen displays (a sample is shown be-

low). Press Page Down to see more choices (if lit). To select an

account:

SELECT AN ACCOUNT

◄1

◄0

◄2

(Use keypad)

None

Sales

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

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8 • Standard Accounting (option)

Turning On Accounting

8. If a password has been assigned to this account, you will be

prompted to enter one. Key in the 4-digit password if necessary.

9. You return to the Home screen with the name of the account

listed (the example below shows "Sales" as the account chosen).

Dec 23 09

≡0.00≡

◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

Turning Off Accounting

You can temporarily turn off the Departmental Accounting whenever

you wish.

NOTE: You will not be tracking postage by account when this fea-

ture is turned off.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down twice and select "Turn accounting OFF". If

a Supervisor password has been enabled, you are prompted to

enter one. Key in the 4-digit password if necessary.

ACCOUNTS

◄Clear all accounts

◄Turn accounting OFF

◄Acct Passwords

3. You return to the Home screen with no account displayed (see

example below).

Dec 23 09

≡0.00≡

◄CLASS: None

◄SCALE: 0lb 0.0oz

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8 • Standard Accounting (option)

Turning On Account Passwords

You can turn on the requirement for all operators to enter passwords

when choosing an account.

NOTE 1: You need to set up a Supervisor password (see Chapter

7, System Options) before you can enable Account passwords.

NOTE 2: Turning on the account password feature forces you to

select a new account, just in case your existing account uses a

password.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down twice and select "Acct Passwords".

ACCOUNTS

◄Clear all accounts

◄Turn accounting OFF

◄Acct Passwords

3. Select "Turn Passwords ON". You return back to the Accounts

menu.

4. Select "Select an account".

5. The "Select an Account" screen displays (a sample is shown be-

low). Press Page Down to see more choices (if lit). To select an

account:

SELECT AN ACCOUNT

◄1

◄0

◄2

(Use keypad)

None

Sales

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

6. Key in the 4-digit password for that account.

7. You return to the Home screen with the name of the account

listed (the example below shows "Sales" as the account chosen).

Dec 23 09

≡0.00≡

◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

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8 • Standard Accounting (option)

Turning Off Account Passwords

You can turn off the requirement for all operators to enter passwords

(if passwords are set up) when choosing an account.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down twice and select "Acct Passwords".

ACCOUNTS

◄Clear all accounts

◄Turn accounting OFF

◄Acct Passwords

3. Select "Turn Passwords OFF".

4. You are prompted to enter the Supervisor password. Key in the

4-digit password. You return back to the Accounts menu.

5. Press Clear (back arrow key) or Home to return to the Home

screen.

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8 • Standard Accounting (option)

Creating an Account

You need to create an account before you can use the departmental

accounting feature to track postage.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Select "Create an account". If a Supervisor password has been

enabled, you are prompted to enter one. Key in the 4-digit pass-

word if necessary..

ACCOUNTS

◄Select an account

◄Create an account

◄Delete an account

3. The system will prompt for the name of this account. Key in a

name for the account. It can be up to twelve alpha/numeric char-

acters long. To access alpha characters, repeatedly press the

appropriate number key until the desired character displays.

4. When finished, select "Continue". If Account Passwords are

turned ON (see earlier section in this chapter Turning On Ac-

count Passwords), you are prompted to create a password for

the new account. Key in a four digit code. At the prompt, to cre-

ate another account, either:

A. Press Yes/Enter and go back to Step 3 to enter another ac-

count OR

B. Press No to continue. You return to the Accounts menu.

5. Press Clear (back arrow key) or Home to return to the Home

screen.

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8 • Standard Accounting (option)

Editing Account Names and Passwords

You can edit an account name and establish passwords for each ac-

count if you wish.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down and select "Edit an account". If a Supervisor

password has been enabled, you are prompted to enter one. Key

in the 4-digit password if necessary.

ACCOUNTS

◄Edit an account

◄Display acct totals

◄Clear an account

3. The "Edit an Account" screen displays (a sample is shown below).

Press Page Down to see more choices (if lit). To select an account:

EDIT AN ACCOUNT

◄1

◄0

◄2

(Use keypad)

None

Sales

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

4. After the account is selected, you have a choice to edit the ac-

count name or edit the account password.

Edit Account Name option

A. If you select "Edit acct. name", the system prompts you for

the new name. Key in a new name for the account. It can be

up to twelve alpha/numeric characters long. To access alpha

characters, repeatedly press the appropriate number key

until the desired character displays.

B. Select "OK" when done.

C. You are prompted if you want to change the account pass-

word also. If you select "Yes", continue with Step B from Edit

Account Password Option on the next page; otherwise, you

return to the "Edit an Account" screen.

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8 • Standard Accounting (option)

Editing Account Names and Passwords

Edit Account Password option

A. If you select "Edit acct. password", the system confirms you

want to change the password. Press Yes/Enter.

B. The system prompts you for the new password. Key in the

new 4-digit password.

C. Select "Continue" when done.

D. At the confirmation password prompt, re-enter the new pass-

word.

E. Select "Set". You return to the "Edit an Account" screen.

5. Press Clear (back arrow key) twice to return to the Options

menu.

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8 • Standard Accounting (option)

Selecting an Account

You need to select an account to track postage when using Depart-

mental Accounting.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Select "Select an account"

ACCOUNTS

◄Select an account

◄Create an account

◄Delete an account

3. The "Select an Account" screen displays (a sample is shown be-

low). Press Page Down to see more choices (if lit). To select an

account:

SELECT AN ACCOUNT

◄1

◄0

◄2

(Use keypad)

None

Sales

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

4. If a password has been assigned to this account, you will be

prompted to enter one. Key in the 4-digit password if necessary.

5. You return to the Home screen with the name of the account

listed (the example below shows "Sales" as the account chosen).

Dec 23 09

≡0.00≡

◄ACCT: Sales

◄CLASS: None

◄SCALE: 0lb 0.0oz

8-11

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8 • Standard Accounting (option)

Displaying Account Totals

You can view your account totals anytime using this option.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down and select "Display acct totals"

ACCOUNTS

◄Edit an account

◄Display acct totals

◄Clear an account

3. The "Display an Account" screen displays (a sample is shown

below). Press Page Down to see more choices (if lit). To select

an account:

DISPLAY AN ACCOUNT

◄1

◄0

◄2

(Use keypad)

None

Sales

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

4. The account number, name, pieces, and value of the postage

used displays. Select "Continue".

- SALES

Value

Pieces

$0.00

◄Continue

5. You have a choice to either clear the account, view another ac-

count, or exit.

A. Select "Clear this account" if you want to clear account

totals. If your system has been set up to require a supervi-

sor or account password, you are prompted to enter it. The

"Clear an Account" screen displays and you continue with

Step 3 from Clearing an Account on the next page.

B. Select "View another acct" and go back to Step 3 to enter

another account to view.

C. Follow the prompts to exit this screen if you are finished.

6. You return back to the Accounts menu. Press Clear (back arrow

key) or Home to return to the Home screen.

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8 • Standard Accounting (option)

Printing a Single Account Report

This report provides the postage amount and number of pieces ap-

plied for a single account (if the Departmental Accounting feature is

set up on your system).

1. Press Reports.

2. Select "Printable report".

3. Select "Single Accounts Rpt".

4. Key in an account.

5. When prompted, insert tape sheet or envelope into machine. The

report is printed and you return back to the Printable reports menu.

6. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

0000011969

Account Name: SALES

JAN 28 08

11 : 01A

Acct Number:

Pieces:

Postage:

001 . 480

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8 • Standard Accounting (option)

Printing a Multi-Account Summary Report

This report provides the postage amount and number of pieces ap-

plied for all of your accounts, listed individually (if the Departmental

Accounting feature is set up on your system).

At a PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, click on Account Reports.

2. An Accounting Report panel displays on the left, listing all of the

accounts with the number of pieces and postage used for each.

3. If you would like a printed version, click Print. An Account Report

screen displays. Click Print to continue (or Cancel if you change

you mind).

4. Select the printer to use from the list provided in Windows. The

report is printed and you return to the Accounting Report screen.

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8 • Standard Accounting (option)

Printing a Multi-Account Summary Report

At a PC Using PC Meter Connect™ (Enhanced Version) cont'd

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

At Meter

1. Press Reports.

2. Select "Printable report".

3. Select "Multi Acct Summary".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

NOTE: If it is a multi-page report, you will be prompted to

insert another envelope/tape sheet.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

Account No.

Pieces

Postage

001 . 480

0000011969

JAN 15 08

11 : 04A

page 1 of

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8 • Standard Accounting (option)

Clearing an Account

You can clear the postage totals on an account when necessary.

IMPORTANT: Make sure you really want to clear an account. Once

you do, the account information is gone.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down and select "Clear an account". If a Supervisor

password has been enabled, you are prompted to enter one. Key

in the 4-digit password if necessary.

ACCOUNTS

◄Edit an account

◄Display acct totals

◄Clear an account

3. The "Clear an Account" screen displays (a sample is shown below).

Press Page Down to see more choices (if lit). To select an account:

CLEAR AN ACCOUNT

◄1

◄2

◄3

(Use keypad)

Sales

Engineering

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

4. At the confirm clear prompt, press Yes/Enter (or No if you

change your mind). The account is cleared and you return back

to the Accounts menu.

5. Press Clear (back arrow key) or Home to return to the Home

screen.

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8 • Standard Accounting (option)

Clearing All Accounts

You can clear the postage totals on all accounts (for example, at the

beginning of a new fiscal year) with this option.

IMPORTANT: Make sure you really want to clear all accounts.

Once you do, the account information is gone.

1. From Home screen, press the selection key next to ACCT: line to

display the Accounts menu.

2. Press Page Down twice and select "Clear all accounts". If a Su-

pervisor password has been enabled, you are prompted to enter

one. Key in the 4-digit password if necessary.

ACCOUNTS

◄Clear all accounts

◄Turn accounting OFF

◄Acct Passwords

3. At the confirm clear prompt, press Yes/Enter (or No if you

change your mind). All the accounts are cleared and you return

back to the Accounts menu.

4. Press Clear (back arrow key) or Home to return to the Home

screen.

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8 • Standard Accounting (option)

Deleting an Account

You can delete an account, but make sure you really want to be-

cause you cannot get the information associated with that account

back after it has been deleted.

IMPORTANT: Make sure your really want to delete an account.

Once you do, the account information is gone.

1. From the Home screen, press the selection key next to ACCT:

line to display the Accounts menu.

2. Select "Delete an account". If a Supervisor password has been

enabled, you are prompted to enter one. Key in the 4-digit pass-

word if necessary.

ACCOUNTS

◄Select an account

◄Create an account

◄Delete an account

3. The "Delete an Account" screen displays (a sample is shown be-

low). Press Page Down to see more choices (if lit). To select an

account:

DELETE AN ACCOUNT

◄1

◄2

◄3

(Use keypad)

Sales

Engineering

A. You may either key in the first digit of the account number if

you know it and press Yes/Enter, OR

B. Use the appropriate selection key next to the display.

4. At the confirmation prompt to delete the account selected, press

Yes/Enter to delete (or No if you change your mind).

5. In either case, you return to the Accounts menu screen. Press

Clear (back arrow key) or Home to return to the Home screen.

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9 • Reports

Overview of Reports

Your system allows you to print reports for funds usage, postage

refills, postage tracked by account, and other valuable data. The re-

ports are accessed by pressing Reports and selecting "Reports".

NOTE: Some reports can be printed on an envelope or tape strip;

others require an optional attached printer (laser).

The available reports may include:

•

Add Postage Report

Single Account Report

Multi-Account Summary Report

Account List Report (can only be printed on a laser printer)

Special Services Report

Configuration Report

System Setup Report (can only be printed on a laser printer)

Error Report

Rates Summary Report

NOTE: The number of reports may vary, depending on the

options installed on your machine.

REPORTS

◄Add Postage Report

◄Single Account Rpt.

◄Multi Acct Summary

REPORTS

◄Account List Report

◄Special Services

◄Register Report

REPORTS

◄Conﬁguration Rpt.

◄System Setup Report

◄Error Report

REPORTS

◄Rates Summary Rpt.

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9 • Reports

Printing a Report

The report printing options available to you will depend on the type of

report you have selected.

Printing on an Envelope or Tape Strip

1. Press Menu.

2. Select "Reports".

3. Select the appropriate report from the list. You may need to

press the down arrow key to view additional reports.

NOTE: If it have an attached printer, but want to print on

an envelope or tape strip, select "Mailing Machine" when

prompted.

Place the envelope up against the back wall of the system and

slide it to the right until the system grasps it.

NOTE: If it is a multi-page report, you will be prompted to

insert another envelope.

4. You will be prompted to print another report once printing is com-

plete.

•

Select "Yes" to print an additional report.

Select "No" to return to the Home screen.

Printing to an Attached Printer

1. Press Menu.

2. Select "Reports".

3. Select the appropriate report from the list. You may need to

press the green down arrow key to view additional reports.

4. When prompted, select "Attached Printer".

5. A message will appear indicating the report will be printed to the

attached printer. Select "Return to Report Menu" to continue.

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9 • Reports

This report lists the postage used, postage available, pieces pro-

cessed, and other information about your machine usage.

1. Press Reports.

2. Select "Printable report".

3. Select "Register Report".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

JAN 07 08

Used:

$464 . 270

$000 . 000

9:55P

Available:

Batch Count:

Batch Value:

733

Total Pieces: 735

$464 . 270

Control Sum: $464 . 270

PBP Serial No.: 0011969

Used – the total of all postage ever used in the meter

Available – the amount of postage left in the meter

Total Pieces – the total number of mail pieces run through the

meter that had postage applied

Control Sum – the total of all postage refills for the meter and equals

the amount Used plus Available. This is a postal requirement that

verifies an accurate accounting of the postage in your machine.

Batch Count – the number of mail pieces that had postage ap-

plied since the last time the batch count was cleared

Batch Value – the amount of postage applied since the last time

the batch value was cleared

PBP Serial No. – serial number of this meter (normally meter

number)

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9 • Reports

Add Postage Report

This report lists the last five postage refills.

1. Press Reports.

2. Select "Printable report".

3. Select "Add Postage Report".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

Date of Refill

Time

Refill Amount

Acct No.:

Meter No.:

Printed:

9 9 9 9 9 9 9 9

0 0 11 9 6 9

JAN 28 08

JAN 06 08

DEC 10 07

NOV 17 07

8 : 32A

8 : 15A

7 : 47A

7 : 53A

$ 0 2 5

$ 2 7 5

$ 3 0 0

$ 1 4 6

0 0 0

JAN 28 08

Date of Refill – the date of refill

Time – the time of refill

Refill Amount – amount of refill

Account No. – your Postage By Phone® system account number

Meter No. – serial number of this meter (normally meter number)

Printed – the date the report was printed

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9 • Reports

Single Accounts Report (Accounting)

This report provides the postage amount and number of pieces ap-

plied for a single account (if the Departmental Accounting feature is

set up on your system).

1. Press Reports.

2. Select "Printable report".

3. Select "Single Accounts Rpt".

4. Key in an account.

5. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

6. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

0000011969

Account Name: SALES

JAN 28 08

11 : 01A

Acct Number:

Pieces:

Postage:

001 . 480

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9 • Reports

Multi-Account Summary Report (Accounting)

This report provides the postage amount and number of pieces ap-

plied for all of your accounts, listed individually (if the Departmental

Accounting feature is set up on your system).

At a PC Using PC Meter Connect™ (Enhanced Version)

1. At the My Meter tab, click on Account Reports.

2. An Accounting Report panel displays on the left, listing all of the

accounts with the number of pieces and postage used for each.

3. If you would like a printed version, click Print. An Account Report

screen displays. Click Print to continue (or Cancel if you change

you mind).

4. Select the printer to use from the list provided in Windows. The

report is printed and you return to the Accounting Report screen.

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9 • Reports

Multi-Account Summary Report (Accounting)

At a PC Using PC Meter Connect™ (Enhanced Version) cont'd

NOTE: If you are accessing features from PC Meter Connect™

(Enhanced version), please keep in mind the following:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs on the Main Window.

Otherwise, a "meter is busy" message displays on the PC. This

condition can happen, for example, if you have the Accounting

option set up on the meter and the meter is waiting for someone

to select an account for printing postage.

At Meter

1. Press Reports.

2. Select "Printable report".

3. Select "Multi Acct Summary".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

NOTE: If it is a multi-page report, you will be prompted to

insert another envelope/tape sheet.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

Account No.

Pieces

Postage

001 . 480

0000011969

JAN 15 08

11 : 04A

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9 • Reports

Account List Report (Accounting)

This is a laser printed report only that provides the postage amount

and number of pieces applied to all of your accounts (if the Depart-

mental Accounting feature is set up on your system).

1. Press Reports.

2. Select "Printable report".

3. Select "Account List Report".

4. When prompted, make sure the laser printed is connected to your

machine, then select "Continue"

5. The report is printed and you to return to Report type menu.

System Setup Report

The System Setup Report is laser printed report only that gives you

comprehensive information about your total mailing machine. The en-

tire report must be printed on an attached printer. It provides informa-

tion on:

•

Serial Numbers

Software Versions

Funds and Piece Information

Warning Values

Time Settings

Advertisements

Inscriptions

Accounting Set Up

Modem Set Up

Scale Settings

Presets

1. Press Reports.

2. Select "Printable report".

3. Select "System Setup Report".

4. When prompted, make sure the laser printed is connected to your

machine, then select "Continue"

5. The report is printed and you to return to Report type menu.

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9 • Reports

Special Services Report (USPS Confirmation Services)

This report is used in conjunction with the optional USPS^®Confirma-

tion Services feature and provides a list of the last 20 mail pieces (by

barcode number) that had one of the USPS^®Confirmation Services

applied to them.

1. Press Reports.

2. Select "Printable report".

3. Select "Special Services".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

NOTE: If it is a multi-page report, you will be prompted to

insert another envelope/tape sheet.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

Barcode

1234567890

2345678901

Postage

001 . 480

ZIP

06484

06902

Uploaded

JAN 11 08

JAN 12 08

Printed: JAN 28 08 12 : 17P

page 1 of

Barcode – the barcode number entered when applying the Con-

firmation Service to a particular mail piece

Postage – the total amount of postage applied to this mail piece

ZIP – the delivery ZIP code of the mail piece

Uploaded – the date this USPS^®Confirmation Services record

was uploaded to the Pitney Bowes (and later) USPS^®data center

Printed – the date and time this report was printed

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9 • Reports

Rates Summary Report

This report provides a summary of the rate files that are currently

active in your system. You can print this as a way to confirm that you

have received the latest rates.

1. Press Reports.

2. Select "Printable report".

3. Press Page Down once

4. Select "Rates Summary Rpt".

5. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

NOTE: If it is a multi-page report, you will be prompted to

insert another envelope/tape sheet.

6. Press Clear (back arrow key) to return to Report type menu, or

press Home to return to the main screen.

Description

P7US002

P7US001

Version

B.01

B.04

Effective

JAN 13 08

Active

Yes

Meter No.:

2699901

JAN 28 08

9 : 25A

page 1 of

Description – the specific type of rate

Version – the alpha-numeric identifier used for this rate

Effective Date – the date the rate takes effect

Active – indicates if the rate is active ("Yes" or No")

Meter No. – the serial number of this meter

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9 • Reports

Configuration Report

This report lists configuration information about your machine and

Postage By Phone® account. It is generally a report you will not

have to access unless your Pitney Bowes Customer Service Repre-

sentative requests that you print it out.

1. Press Reports.

2. Select "Printable report".

3. Select "Configuration Report".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

SEP 28 08

PBP Serial No: 0 0 11 9 6 9

PBP Account: 9 9 9 9 9 9 9 9

PSD Ser. # 4C46000000007E4C

PrtHd No.: 5 0 0 0 0 1 0 4

PSD: 09. 00. 00

UIC: 16 . 02

9 : 25A

Rate Mgr: 04 . 02

PHS: 1 . 11

PCN: P700

SMR: 000

Printer Ser.#: 999999999

Platform: D1.01

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9 • Reports

Error Report

This report provides a history of error codes that your machine has

encountered. It is generally a report you will not have to access un-

less your Pitney Bowes Customer Service Representative requests

that you print it out.

1. Press Reports.

2. Select "Printable report".

3. Select "Error Report".

4. When prompted, insert tape sheet or envelope into machine. The

report is printed and the system returns back to the Printable re-

ports menu.

NOTE: If it is a multi-page report, you will be prompted to

insert another envelope/tape sheet.

5. Press Clear (back arrow key) to return to Report type menu or

press Home to return to the Home screen.

Error Date

JAN 10 08

DEC 22 07

SEP 08 07

JUL 01 07

JUN 1 8 07

Time

Identifier

Count

001

008

004

000

0011969

JAN 28 08

9: 25A

04 : 25P 1879

11 : 47A 0802

03 : 08A 010E

09 : 36A 1848

12 : 52A Oaff

000

page 1 of

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10 • Maintenance

Messages Indicating Ink Cartridge Replacement

NOTE: We recommend that you keep a spare ink cartridge on

hand at all times.

Your actual ink usage will vary, depending on whether you routinely

print ads, how many pieces of mail you print a day and other factors.

The machine display tells you when the ink supply is low or exhaust-

ed with the following messages:

“Low Ink"

Replace the ink cartridge soon. You can print about another 300 im-

pressions or leave the system running for six days without printing.

If you don’t have a replacement cartridge on hand, you should order

one now. See Chapter 12, Supplies and Options for part numbers to

order this item.

"Ink Out”

Replace the ink cartridge immediately. The ink supply is gone; you

won't be able to print postage in this condition.

IMPORTANT: Have a spare the ink cartridge available as soon as

you see the “Low Ink” alert.

Messages Indicating Ink Waste Tank Replacement

“Waste Tank - Tank is nearly full"

The waste ink tank is nearly full. Call Pitney Bowes (see page v). You

will be able to print postage in this condition, but only for a limited time.

“Waste Tank Full!"

The waste ink tank is full. Call Pitney Bowes (see page v). You will

not be able to print postage in this condition.

Printing a $0.00 Meter Stamp

If you want to check the ink imprint (meter stamp) on your machine,

you can generate a $0.00 meter stamp for this purpose. At the Home

screen, simply press Zero, then Yes/Enter, and slide an envelope

(or tape sheet) through the machine.

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10 • Maintenance

Replacing the Ink Cartridge

1. If you have a DM200L/DM225L, remove the weighing platform

by lifting it straight up.

2. Open the top cover. A "Top Cover Open" message displays.

3. Select "Replace Ink Tank" to continue (if you don't want to

change the ink cartridge at this time, simply close the top cover).

The message "Moving ink tank to replacement position" displays.

4. Unlatch and flip open the ink cartridge guard.

Ink Cartridge

Guard

5. Lift up and remove old ink cartridge and discard.

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10 • Maintenance

Replacing the Ink Cartridge

6. Remove tape on bottom of new ink tank cartridge.

7. Lower the ink cartridge into the cavity (the label on the top of the

cartridge should face the front of your system). The ridges on

either side of the cartridge will slide into the grooves.

Ridge

Groove

8. Close the ink cartridge guard and click to secure.

9. Close the cover. The system automatically starts an ink initialization

process and in a few moments returns you to the Home screen.

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10 • Maintenance

Filling the Moistener

Refer to the following procedure to refill the moistener.

1. Check the moistener tank to see how much sealing solution is

left.

Fill Here

Check Level Here

2. Add enough E-Z Seal^®to bring the sealant level up to the bottom

of the fill hole. We recommend E-Z Seal because it helps keep

your moistener clean and improves sealing efficiency. See Chap-

ter 12, Supplies and Options for part numbers to order this item.

3. If the tank was empty, allow 30 minutes for the moistener

brush and wick to get completely wet.

IMPORTANT: Do not overﬁll the moistener tank.

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10 • Maintenance

Maintaining the Moistener

If you notice incomplete or poor sealing and the moistener tank is

full, you may need to clean the moistener brush or wick. If seal qual-

ity doesn't improve after cleaning, you can replace the moistener

brush or wick as needed.

Wick

Brush

See Chapter 12, Supplies and Options for part numbers to order

these items for your machine.

Removing and Cleaning the Moistener Brush

1. Push down on the blue release lever on the moistener.

Release

Lever

2. Pull the moistener straight out to the left.

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10 • Maintenance

Maintaining the Moistener

Removing and Cleaning the Moistener Brush (cont'd)

3. Open the hinged brush holder.

Brush Holder

Brush

4. Grasp the bristles and slide the

brush out of the hinged brush

holder, toward the front of the

moistener tank.

5. Clean the brush in plain water, and rinse thoroughly. Blot the

brush with a paper towel to remove excess water

6. Position the brush as shown at

right so its bottom edge is under

the mounting tabs.

7. Slide the brush back toward the

rear of the moistener.

NOTE: At this point, if you need to clean the wick and holder,

go to" Removing and Cleaning the Moistener Wick and Hold-

er" procedure on the next page. Otherwise, just continue

with step 8.

8. Reinstall the moistener. Push down on the blue release lever on

the moistener.

Release

Lever

9. Slide the moistener back onto the machine. You should hear a

click as it engages.

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10 • Maintenance

Maintaining the Moistener

Removing and Cleaning the Moistener Wick and Holder

NOTE: This procedure assumes you have done steps 1 to 7 from

the previous "Removing and Cleaning the Moistener Brush" section.

1. Pull up and remove the holder and wick from the moistener as

shown here.

Holder

Wick

2. Separate wick from metal holder, clean the wick in plain water,

and rinse thoroughly. Blot the wick with a paper towel to remove

excess water

3. Place the wick back in the holder.

4. Reinstall the wick and holder assembly into moistener. Be sure

to seat the holder against the top of the wick.

5. Reinstall the moistener. Push down on the blue release lever on

the moistener.

Release

Lever

6. Slide the moistener back onto the machine. You should hear a

click as it engages.

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10 • Maintenance

Replacing the Print Head

1. If you have a DM200L/DM225L, remove the weighing platform

by lifting it straight up

2. Open the top cover. A "Top Cover Open" message displays.

3. Select "Replace Ink Tank" to continue (if you don't want to

change the print head at this time, simply close the top cover).

The message "Moving ink tank to replacement position" displays.

4. Unlatch the ink cartridge guard by sliding the green lever to the

right and flipping the guard open.

Ink Cartridge

Guard

5. Lift up and remove ink cartridge.

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10 • Maintenance

Replacing the Print Head

6. Squeeze in on the two gray tabs on either side of the print head

so that they slide toward each other.

7. While squeezing, lift and tilt the print head to the right toward the

space for the ink cartridge. The print head should come up out of

the machine.

8. Remove the print head from packaging.

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10 • Maintenance

Replacing the Print Head

9. Remove the protective tape or the black cap from the bottom of the

replacement print head.

Protective Tape

Black Cap

10. Squeeze the two gray tabs on either side of the new print head

and slightly angle the print head while pushing the print head

flush against the wall.

Flush Against Wall

Tabs

11. If you are using the same ink cartridge you removed in Step 5,

continue with step 12.

Otherwise, if you are putting in a new ink cartridge, remove tape

on bottom of new ink tank cartridge.

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10 • Maintenance

Replacing the Print Head

12. Lower the ink cartridge into the cavity (the label on the top of the

cartridge should face the front of your system). The ridges on

either side of the cartridge will slide into the grooves.

Ridge

Groove

13. Close the ink cartridge guard and click to secure.

14. Close the cover. The system automatically recognizes the new

cartridge and in a few moments returns you to the Home screen.

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10 • Maintenance

Running Print Tests

The system has several tests that let you check print performance

and help you determine printing problems.

These tests are accessible by pressing Options, pressing Page

Down to the third screen, and selecting "Advance Features".

OPTIONS

◄Advance the date

◄Set to todays date

◄Adjust the Contrast

OPTIONS

◄Turn items ON/OFF

◄Time and Timeouts

◄Postage Values

OPTIONS

◄LockCode/Passwords

◄Connect-Data Center

◄Advanced Features

Once you are in Advanced features, select "Maintenance Mode".

ADVANCED FEATURES

◄Manage Conf Records

◄Maintenance mode

◄Intra BMC ZIPS

Once you are in Maintenance menu, select "Printer maintenance".

MAINTENANCE

◄Printer maintenance

◄View system Info

The PM Maintenance menu displays.

PM MAINTENANCE

◄Test Print

◄Purge

◄Replacement

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10 • Maintenance

Running Print Tests

Test Print

The test print allows you to print a test pattern to see if the print head

is functioning properly or you have enough ink in the cartridge.

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Select "Maintenance mode".

5. Select "Printer maintenance".

6. Select "Test Print".

7. When prompted, insert an envelope through the machine.

8. You are prompted if the test pattern is OK.

A. If yes, press Yes and you return to the PM Maintenance

menu.

Good Test Print

(No Missing Lines)

B. If no, press No and the system executes a purge. This may

take a few moments. When finished, you return to the PM

Maintenance menu.

Poor Test Print

(Missing Lines)

9. Press Home or Clear (back arrow key) 4 times to return to the

Home screen.

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10 • Maintenance

Running Print Tests

Purge

The test print allows you to purge the print heads in an effort to fix a

printing problem

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Select "Maintenance mode".

5. Select "Printer maintenance".

6. Select "Purge".

7. You have a choice of 4 purges to use. Normally selecting "Purge

A" is sufficient to purge the system, unless directed by a Pitney

Bowes agent to do otherwise.

PURGE

◄Purge A

◄Purge B

◄Purge C

8. The system executes a purge. This may take a few moments.

When finished, you return to the Purge screen.

9. Press Clear (back arrow key) 5 times to return to the Home

screen.

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10 • Maintenance

Running Print Tests

Replacement of Print Head or Cartridge

This option steps you through the procedure to replace either the

print head or ink tank (cartridge).

NOTE: See "Replacing the Ink Cartridge" or "Replacing the Print

Head" at the beginning of this chapter which explains these pro-

cedures in detail using figures.

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Select "Maintenance mode".

5. Select "Printer maintenance".

6. Select "Replacement".

7. You have a choice to replace the print head or ink tank (cartridge)

PM REPLACEMENT

◄Replace Print Head

◄Replace Ink tank

The steps for each are the same, the only difference is with the

maintenance the system performs.

8. You are prompted to open the top cover.

9. After the cover is opened and the print head moves into replace-

ment position, you are prompted to replace the print head or ink

tank.

Ink Tank - Follow steps on pages 10-2 through 10-3 for instruc-

tions.

Print Head - Follow steps on pages 10-8 through 10-11 for in-

structions.

10. After replacing the print head and closing the cover, the machine

resets and you return to the Home screen.

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10 • Maintenance

This page was put in as a placeholder so you can print this guide in a

duplex (double-sided) mode while keeping the proper page positions.

10-16

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11 • Troubleshooting

Getting Help

There may be times when you need help to solve a problem, or you

may want more information about how your mailing system works.

Pitney Bowes provides several information resources. See page v for

our web and phone support information.

Before you contact us, please read the troubleshooting information

in this chapter. In many cases, it can help you resolve the problem.

Also, you can often restore normal operation by powering down the

unit and then powering it on. On the DM100i and DM200L, this is done

by disconnecting the power cord and reconnecting it. On the DM125

and DM225, simply use the power switch on the rear of the unit.

If you need to call, please have the following information at hand:

•

Model Identification: See page v and Chapter 2, Getting to Know

Your System

•

Serial number: See the back of the system.

Nature of problem: What happens and when does it happen? Did

the machine display an error message?

•

The steps you've already taken to solve the problem and the results.

Messages on the LCD Display

From time to time your system will display an alert or error message.

An alert tells you that something needs attention; an error message

usually tells you about a system condition you can fix. In rare in-

stances you may have to call for service or assistance (see page v).

Blank Display

Symptom

Cause

Solution

Power lamp is not lit No power

Check that:

on the machine

coming into

machine

• Power switch, located above the

power receptacle on the backside

of the machine, is turned on.

• power cord is plugged into both mail-

ing machine base and wall outlet

• power cord is not connected to a

switched wall outlet, power strip,

or surge protector

Power lamp is yellow Machine in

on the machine sleep mode

Press any key to "awaken" it.

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11 • Troubleshooting

Display Problems (display hard to read)

The display contrast needs adjustment.

1. Press Options.

2. Select "Adjust the Contrast".

3. Select "Increase Contrast" or "Decrease Contrast" to change the

contrast level as necessary.

4. Press Home to return to the Home screen.

Feeding Problems (stalled envelopes)

1. Move transport release lever 1/4 turn to the right (clockwise) to

the "released" position (vertical).

2. Carefully pull envelope out from right.

3. Make sure deck is clear of paper fragments.

4. Move transport release lever 1/4 turn to the left (counter-clock-

wise) back to the "home" position (horizontal).

NOTE: To avoid stalled (jammed) envelopes:

•

Make sure your envelopes meet our published specifica-

tions. See Appendix D, Specifications.

•

Feed envelopes correctly. See the instructions in Chapter 3,

Running Mail. Don't try to feed oversize envelopes through

the machine. Use tape strips instead.

11-2

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11 • Troubleshooting

Printing Problems

Symptom

Machine won't Machine is in

print seal-only mode

Cause

Solution

This mode disables printing. Press

Home to return to Home screen and

resume printing.

Meter Stamp is Ink cartridge

Replace ink cartridge. See the

instructions in Chapter 10, Mainte-

nance.

incomplete or

streaked; poor

print quality

needs replacing

Print nozzles

clogged

Perform a print purge in an effort to

fix the printing problem (see proce-

dure below)

"Waste Tank

Full!" message is full

Waste ink tank

Call Pitney Bowes (see page v). You

will not be able to print postage in

this condition.

"Waste Tank -

Tank is nearly

full" message

Waste ink tank is Call Pitney Bowes (see page v). You

nearly full

will be able to print postage in this

condition, but only for a limited time.

Print Purge Procedure

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Select "Maintenance mode".

5. Select "Printer maintenance".

6. Select "Purge".

7. You have a choice of four purges to use. Normally selecting

"Purge A" is sufficient to purge the system, unless directed by a

Pitney Bowes agent to do otherwise.

PURGE

◄Purge A

◄Purge B

◄Purge C

8. The system executes a purge. This may take a few moments.

When finished, you return to the Purge screen.

9. Press Clear (back arrow key) five times to return to the Home

screen.

NOTE: If printer maintenance fails to correct the problem, call

Pitney Bowes (see page v).

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11 • Troubleshooting

Moistening Problems (envelopes don't seal)

Symptom

Solution

Incorrect feeding

Make sure you slide the envelope flap under

the blue edge of the feed deck. If you don't, the

moistener can't wet the flap.

Low sealant level

Check the sight glass on the left side of the

moistener tank. If the sealant level is low, add

E-Z Seal® solution until it reaches the bottom of

the fill hole. See the instructions in Chapter 10,

Maintenance.

Dry moistener brush

Dirty moistener brush

Try wetting the moistener brush. If the brush drys

out quickly, replace the moistener wick as ex-

plained in Chapter 10, Maintenance.

Remove the moistener brush. Clean it in plain

water and rinse thoroughly (see Chapter 10,

Maintenance)

Worn moistener brush Replace the moistener brush (see Chapter 10,

Maintenance)

NOTE: See Chapter 12, Supplies and Options for part numbers for

replacement brushes and E-Z Seal® solution. See page v for con-

tact information.

Problems Connecting to the Data Center or Refilling

Postage via PC

See "Troubleshooting" in Appendix A - PC Meter Connect™.

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11 • Troubleshooting

Problems Connecting to Data Center via LAN Network

Symptom

Solution

Machine may not be

connected to LAN

Internet Connection

• Make sure you've connected your machine to a

working LAN Internet connection. Contact your

network administrator if you suspect issues with

your LAN network.

• Make sure the LAN internet cable USB Internet

adapter connectors are firmly seated in their re-

ceptacles

• Make sure the adapter lights are lit to show an

active connection.

• Ensure that no phone cord is connected to the

mailing machine when the LAN is installed.

• If LAN internet connectivity is not available,

disconnect the USB network adapter and LAN

internet cable from the USB port. Connect via a

USB cable connected to a PC having PC Meter

™

Connect or via analog phone line using the ana-

log phone cable to the phone port (see Chapter 6,

Adding Postage/Connecting to the Data Center).

Problems Connecting to the Data Center via Analog Line

Symptom

Solution

Improper phone line • Make sure you've connected your meter to a dedi-

or phone line not

connected to meter

cated analog phone line (the same type you con-

nect your home phone to). If you are using a DSL

line, you should use a DSL filter obtained from

your DSL provider.

• Make sure the phone line connectors are firmly

seated in their receptacles.

™

• Try using the PC Meter Connect method to com-

municate with the Data Center if an internet PC

is available (see Chapter 6, Adding Postage/Con-

necting to the Data Center).

Incorrect setup of

system options

Go to the Chapter 7, System Options, and check

the following:

• Does your phone system require you to dial a

prefix number to get an outside phone line? Make

sure to include this in the setup if needed.

• Is the dial method correct? You have to tell the

machine if your phone uses a pulse or tone for

dialing.

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11 • Troubleshooting

Accidentally Printing the Wrong Postage

Once you have printed a meter stamp, the postage funds have been

“used up” by the machine, even if the printing is illegible. That’s why

it is so important to make sure the correct value is shown on the ma-

chine before inserting the mail piece or tape sheet, and that you do

not let the ink level get too low. We recommend you always keep a

spare ink cartridge on hand just for this reason.

If you would like a refund, you can go in person to the Post Office

where you meter is registered (i.e., the ZIP Code of your meter

stamp) within 60 days of the meter stamp date. You will need to bring

the specific meter stamps as proof for your claim (they must be leg-

ible) and complete form 3533 “Application and Voucher for Refund of

Postage, Fees, and Services”.

NOTE: If your application for refund is accepted, the USPS^®will

refund 90% of the original meter stamp amount.

IMPORTANT: To help prevent you from accidentally printing a

postage value that's more than you need, you can have your meter

warn you when you manually key in a postage value that is higher

than the values you typically use. This setting is known as the high

value warning (see Chapter 7 - System Options to set this option).

The high warning value feature is effective when you manually key

in the postage value, but does not function if the internal rating

feature is used.

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11 • Troubleshooting

Viewing System Configuration Levels

Sometimes in an effort to fix your problem over the phone, a Pitney

Bowes agent may request you to look up the software and firmware

level that is on your machine. Follow these steps to do this:

1. Press Options.

2. Press Page Down twice.

3. Select "Advanced Features".

4. Select "Maintenance mode".

5. Select "View system info".

6. There are five screens of information available about your ma-

chine. Press Page Down to scroll through all the screens if

needed.

INTERNAL INFORMATION

IND

PBI

UIC

SN:

Ver:

xxxxxxxxxx

xx.xx.xx

INTERNAL INFORMATION

PM Ver:

PHS Ver:

ASIC Ver:

xx.xx.xx

x.xx

INTERNAL INFORMATION

LCD Ver:

PSD Ver:

RM Ver:

x.xx

xx.xx.xx

xx.xx

INTERNAL INFORMATION

RATE Eff:

UIC Sum:

RM Sum:

xxxxxxxx

xxxxxxxxxx

xxxxx

INTERNAL INFORMATION

TREE Ver:

LANG Ver:

xxxx

7. Press Clear (back arrow key) four times to return to the Home

screen.

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This page was put in as a placeholder so you can print this guide in a

duplex (double-sided) mode while keeping the proper page positions.

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12 • Supplies and Options

Supplies

Description

Number

793-5

946-1

612-9

620-9

601-9

601-0

Ink Cartridge, Red Fluorescent

Moistener Brush/Wick Assembly

Double Tape Sheets—50

Double Tape Sheets—300

E-Z Seal® 4-Ounce Flip Top Bottles—4

E-Z Seal® 16-Ounce Bottles—4

Refer to Pitney Bowes Contact List on page v for web addresses and

phone numbers to order supplies.

Options

Pitney Bowes offers a number of flexible options so you can tailor

your mailing system to meet your exact needs today, and expand it

as your business grows tomorrow. Contact your Pitney Bowes Sales

Representative for more information (see page v in the front of this

guide for web addresses and phone numbers).

Integrated Weighing Platform (Scale)

The weighing platform allows you to accurately weigh mail and pack-

ages. You can select from either a 5 lb. or a 10 lb. capacity scale.

See Chapter 3, Running Mail for details on using the weighing plat-

form.

Moistener

The moistener applies sealing fluid to the envelope flap. You can

seal envelopes or leave them unsealed, depending on how you feed

them. See Chapter 3, Running Mail for details.

Standard Accounting

The Standard Accounting feature tracks postage costs for depart-

mental accounts. Depending on your model, you can order up to 50

accounts for your machine. See Chapter 8, Standard Accounting for

details.

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12 • Supplies and Options

Options

Electronic USPS^®Confirmation Services

This option allows you to get discounted fees from USPS^®for se-

lected services. See Pitney Bowes publication SV61156 for more

information on this feature. Visit our website (see page v) and enter

"SV61156" in the search box on the home page to locate and view this

document

Postal Inscriptions/Advertisements

Your system comes pre-loaded with several envelope ads and postal

inscriptions. These give your mail a professional appearance and

can turn your mailings into a powerful promotional tool. Pitney Bowes

can also provide additional envelope adds and inscriptions if your

needs require it, up to a total of 20 ads and 20 inscriptions.

Optional inscriptions and ads are convenient to add because they

are done as software downloads via the Pitney Bowes Data Center.

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Appendix A • PC Meter Connect

About PC Meter Connect™

PC Meter Connect is a high-speed connectivity option that eliminates

the need for an analog line. Similar to Constant Connection (LAN

™

Connection), PC Meter Connect enables your meter to connect to

the Internet but it does so via a Windows PC having an Internet con-

nection.

You simply load the PC Meter Connect™ software from the CD

included in your starter kit into a PC with an internet connection

(broadband, DSL, network, etc.) and connect a USB cable between

your meter and the PC.

™

There are two versions of PC Meter Connect documented in this

guide, Basic for DM100i/DM200L, and Enhanced for DM125/DM225.

DM100i/DM200L Basic Version

This version allows your meter to communicate to the Data Center

for postage downloads and rate/meter updates via a PC with internet

access. All functions are performed at the meter.

DM125/DM225 Enhanced Version

Besides the Basic features, the Enhanced version lets you, from your PC:

•

walk through the entire installation process of your meter (if that is

the method you choose when first installing)

•

see status messages (such as "low funds") from the meter

see or print your postage refill history

set machine settings, such as date and time, printing options,

presets, etc.

•

run accounting reports

The Enhanced version also includes links from your PC to:

•

demos to walk you through common procedures

a PDF version of this Operator Guide

online support for your system

the Pitney Bowes Online Store, which provides an easy and con-

venient way to order ink cartridges, E-Z Seal^®, envelopes, and

other supplies for your system.

NOTE: Topic headings in this manual that refer to a PC Meter

Connect™ Enhanced feature will be listed in green text.

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Appendix A • PC Meter Connect

Installation Requirements

Before installing the PC Meter Connect™ software, make sure your

PC meets these minimum requirements:

•

Windows Vista (32-bit only), Windows XP, or Windows 2000

operating systems with the latest service packs. Mac OS is not

supported.

•

1.2 GHz processor and 512 MB of RAM

administrative rights to install software

an Internet connection

Installation

Locate the PC Meter Connect™ install CD and USB cable supplied

with your machine and follow these instructions:

NOTE: If you cannot use the CD provided (or have lost the CD),

please contact Pitney Bowes (see page v).

1. Do not connect the USB cable to your PC or your machine yet.

Do not connect the power to your mailing machine yet.

You will be prompted at the proper times to do these during the

install.

2. Insert the PC Meter Connect^™Installation CD in your CD drive on

your PC.

3. The install program automatically starts. Follow the prompts on

screen.

4. When installation is complete, a PC Meter Connect^™icon will be

installed on your desktop and an icon will reside on your PC's

system tray, usually in the lower right corner of the screen (see

figures below). For the Enhanced version install, you may also

see a desktop shortcut icon to this User Guide if you chose that

option during the install.

Icon in System Tray

Desktop

Shortcut Icon

Desktop Shortcut

Icon to User Guide

5. To make sure you are running the latest version of the software,

launch the application, select Updates tab, then select Update

Software.

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Appendix A • PC Meter Connect

Access/Launching the Application

The program is loaded in the background automatically when you

boot up your computer. You will know this by seeing the PC Meter

Connect™ icon in the system tray.

™

NOTE: If the PC Meter Connect software was not running for

some reason (you'll know this when you don't see the PC Meter

™

Connect icon in the system tray), double clicking on the desk-

top icon will restart the software. Alternately, you may click on the

Start button > All Programs > Pitney Bowes > PC Meter Connect.

™

A PC Meter Connect icon will then appear in system tray.

If you connect or disconnect your machine from the PC, messages

display from the PC Meter Connect^™icon in the system tray:

•

"Meter Not Connected" displays when you disconnect your meter

from the PC. The red "x" stays on the icon thereafter.

•

"Meter detected" displays when you connect your meter to the PC

(after it had been disconnected). The red "x" disappears.

To access more features of the program, review the following pages.

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Appendix A • PC Meter Connect

Accessing Features from the System Tray Icon

(Basic Version)

If you right-click on PC Meter Connect^™icon in the system tray, you

can access several options for the PC Meter Connect^™Basic software.

Options Screen

for Basic PC Meter

Connect^™

Right Click on PC Meter Connect^™

Icon in System Tray

Option

Description

Update PC Meter Connects you to a Pitney Bowes website for the latest

™

Connect

version of the PC Meter Connect software

Internet Settings... Allows you to change your Internet settings for best

™

operation with PC Meter Connect (see Trouble-

shooting section later in this chapter for more details)

™

About PC Meter

Lists the PC Meter Connect software version

™

Connect

About Your Meter Displays whether or not the meter is connected to

your PC; also allows access to a PDF version of this

Operator Guide

Provides email and phone number information to

contact Pitney Bowes

Exit

Exits the program (to restart, simply click on the PC

™

Meter Connect desktop icon)

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Appendix A • PC Meter Connect

Accessing Features from the System Tray Icon

(Enhanced Version)

If you right-click on PC Meter Connect^™icon in the system tray, you

can access several options of the PC Meter Connect^™Enhanced soft-

ware. These are in addition to the Main Window features described on

the following pages.

Options Screen for

Enhanced PC Meter

Connect^™

Right Click on PC Meter Connect^™

Icon in System Tray

Option

Description

Internet Settings... Allows you to change your Internet settings for best

™

operation with PC Meter Connect (see Trouble-

shooting section later in this chapter for more details)

™

About PC Meter

Lists the PC Meter Connect software version. It also

allows you to send the software logs to Pitney Bowes

support for troubleshooting purposes.

™

Connect

About Your Meter Provides the model, serial number, and other informa-

tion about your meter

Exit

Provides email and phone number information to

contact Pitney Bowes

Exits the program (to restart, simply click on the PC

™

Meter Connect desktop icon)

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Appendix A • PC Meter Connect

PC Connect Main Window (Enhanced Version)

Once you double-click the desktop icon or the system tray icon, the

PC Meter Connect™ Main window displays (see figure below). PC

Meter Connect™ connects to the Data Center and provides the post-

age amount in your meter, your Postage-By-Phone account balance,

your Purchase Power balance, and lists any updates needed.

PC Meter Connect™ Main Window (after Connecting to Data Center)

An explanation of the features and the tabs accessible from the PC

Meter Connect™ Main Window are provided on the following pages.

NOTE: Please keep in mind the following when accessing fea-

tures from the PC Meter Connect™ Main Window:

•

If the meter is in "sleep" mode, accessing a feature from the

Main Window will "awaken" the meter.

Once in an awaken state, the meter must be at the "Home"

screen (ready to print postage) to use features found on the

Postage, Updates, and My Meter tabs. Otherwise, a "meter is

busy" message displays on the PC. This condition can happen,

for example, if you have the Accounting option set up on the

meter and the meter is waiting for someone to select an account

for printing postage.

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Appendix A • PC Meter Connect

PC Connect Main Window (Enhanced Version)

PC Meter Connect™ Main Window

1. Connection Status—indicates whether your PC can commu-

nicate with the Internet and to your meter. A green check ✔ indi-

cates a good connection, while a red X means the devices can not

communicate.

Internet

Meter

Internet

Meter

PC not communicating

with meter

Good communications

Internet

Meter

Internet

Meter

PC not communicating

with Internet

PC not communicating

with Internet or meter

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Appendix A • PC Meter Connect

PC Connect Main Window (Enhanced Version)

2. Messages from Meter—displays status messages (such as

"Funds Low") to help you keep your machine up and running.

3. Feature Tabs (described in detail on the following pages)—allows

access to the features of the software:

Postage - for refilling postage and checking meter balances

Supplies - for ordering ink cartridges, E-Z Seal^®, envelopes, and

other supplies for your machine from the Pitney Bowes On-

line Store

Updates - for downloading software updates for your meter,

postal inscriptions/envelope ads, perform USPS inspections

and rate updates

Support - provides links to online help, product demos, a PDF of

this User Guide, online support, and FAQs.

My Meter - allows you to set machine settings, such as date and

time, printing options, presets, etc.

4. Support Information—displays the supporting data for the func-

tions of the feature tab. For example, under the Postage tab, this

screen displays funds (postage) available in your meter, in your

Postage-by-Phone^®account balance, and in your Purchase Power

balance.

5. Task Panel—lists the tasks you can run from this feature tab.

Click on the link to perform the task you want (such as "Add

Postage to Meter").

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

Postage

Postage Tab - Main Screen

Support Information

Provides the postage amount in your meter, your Postage-By-Phone

balance, and your Purchase Power balance.

Task Panel

Allows you to add postage to your meter. Simply:

1. Click on Add Postage to Meter.

Select either the amount your

used for your last refill or one

of the predetermined amounts.

(You can also enter another

amount and click Enter).

3. Click Continue to proceed

with the refill (or Cancel if you

changed your mind).

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

Supplies

Supplies Tab - Main Screen

Task Panel

Provides links to the respective web pages on www.pb.com to order:

•

Supplies

Cleaning Kits

Envelopes

Envelope Ads

Laser Toner and Ink Cartridges

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

Updates

Updates Tab - Summary Mode Screen

Updates Tab - Detail Mode Screen

Support Information

Provides the rate version information stored in your meter, in either a

summary or detail mode.

Task Panel

Allows you to connect to the Pitney Bowes Data Center and:

•

update the machine's software

perform a meter inspection

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

Support

Support Tab - Main Screen

Support Tab - Demos Screen

Task Panel

Provides links to these support functions:

•

My Account on www.pb.com

On-line Help on www.pitneyworks.com

demonstrations about your machine (brings up a separate dem-

os screen to choose from, see above)

•

a PDF of this guide

Frequently Asked Questions (FAQs) on www.pitneyworks.com

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

My Meter

My Meter - Main Screen

Task Panel

Allows you to access to machine features such as:

•

meter settings (date, time, preset, etc.). See next pages for details.

resetting the scale to zero (see Chapter 7 - System Options)

a postage refill history, either onscreen or by printing a report

(see Chapter 9 - Reports)

•

viewing or printing accounting reports (see Chapter 8 - Standard

Accounting)

link to INVIEW™ Total Meter Reporting on www.pb.com (if you

have purchased that optional feature)

My Meter - Refill History Screen

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

My Meter (cont'd)

Task Panel

The Meter Settings screen (see below) provides access to these ad-

ditional machine features:

•

Date and Time (see Chapter 4 - Printing Options)

Ads and Inscriptions (see Chapter 4 - Printing Options)

Warnings (see Chapter 7 - System Options)

Weight Hold (not implemented on this model)

View Preset (see Chapter 7 - System Options)

Change Preset (see Chapter 7 - System Options)

My Meter - Meter Settings Main Screen

Date and Time

My Meter - Meter Settings Screen - Date and Time

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

My Meter (cont'd)

Task Panel

Ads & Inscriptions

My Meter - Meter Settings Screen - Ads & Inscriptions (None Chosen)

My Meter - Meter Settings Screen - Ads & Inscriptions (Chosen)

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Appendix A • PC Meter Connect

Feature Tabs (Enhanced Version)

My Meter (cont'd)

Task Panel

Warnings

My Meter - Meter Settings - Warnings Screen

Task Panel

View Preset

My Meter - Meter Settings Screen - View Preset

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Appendix A • PC Meter Connect

Troubleshooting

IMPORTANT:

™

•

When using PC Meter Connect , disconnect the analog line to

your mailing machine.

•

If you want to use the analog phone line method of connecting

to the Data Center, unplug the USB cable from the back of the

machine, then connect the analog phone line.

•

If you have virus checking/firewall software installed on your

PC (e.g., Norton, McAfee, etc.), please check your settings to

ensure that FTP downloads are allowed. If FTP downloads are

restricted, this will interfere with your machine downloading in-

formation from the Pitney Bowes Data Center when using PC

™

Meter Connect . If necessary, contact your network/IT adminis-

trator to confirm the proper settings.

™

If you install PC Meter Connect on a PC with other Pitney

Bowes applications, you will need to exit PC Meter Connect

™

before you can use the other Pitney Bowes applications. Sim-

ply right-click on the PC Meter Connect^™icon in the system

™.

tray and select Exit to exit PC Meter Connect To restart PC

™

Meter Connect , just double-click on the PC Meter Connect

desktop icon.

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Appendix A • PC Meter Connect

Displaying PC Meter Connect™ Icon on System Tray

If you minimize or close the PC Meter Connect™ window, the appli-

cation will still be running in the background as indicated by the icon

in the system tray. If you cannot see the PC Meter Connect™ icon in

the system tray and you want to verify that the program is running,

follow these steps to display all icons on your system tray.

1. On your desktop taskbar (usually located on the bottom of your

screen, although it may be moved to any side of your screen),

right click on a blank area.

Blank Area of Desktop Taskbar

2. Click on Properties from the list of choices that displays.

3. At the Taskbar and Start Menu Properties window, on the Task-

bar tab, verify that the Hide inactive icons field is unchecked

(blank). If necessary, click to uncheck it. Click OK to finish.

4. If you see the PC Meter Connect™ icon in the system tray, you

know the program is running. If you need to start the application,

simply double-click the PC Meter Connect™ desktop icon (see

figures on previous page).

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Appendix A • PC Meter Connect

Problems Connecting to the Data Center via the PC

You cannot access www.pb.com from your PC using Internet

Explorer

Contact your IT administrator for any special setup needed to enable

your PC and Internet Explorer to access the Internet.

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Appendix A • PC Meter Connect

Problems Connecting to the Data Center via the PC

You can access www.pb.com using Internet Explorer but PC

Meter Connect™ cannot detect the Internet.

1. Right click on the PC Meter Connect™ tray icon and select "In-

ternet Settings...".

Right Click

on Tray Icon

Select "Internet

Settings..."

2. At the Internet Settings configuration screen, do either of the following:

Solution A - Set your PC Meter Connect™ to use the same

settings that Internet Explorer uses to connect to the Internet.

Choose “Use Internet Explorer proxy settings” under Proxy Ad-

dress Assignment (see screen below) and click OK.

Use Internet

Explorer

proxy settings

Internet Settings Screen in PC Meter Connect™

continued->

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Appendix A • PC Meter Connect

Problems Connecting to the Data Center via the PC

You can access www.pb.com using Internet Explorer but PC

Meter Connect™ cannot detect the Internet (continued)

Solution B - Enter your own network's Proxy Address and Au-

thentication settings (if used). Contact your IT administrator for

these settings. Click "Manual proxy settings", and enter the proxy

settings and proxy authentication (if used) provided by your IT

administrator (see screen below). Click OK.

Use "Manual

proxy settings"

(and "Proxy

Authentication",

if used)

Internet Settings Screen in PC Meter Connect™

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Appendix A • PC Meter Connect

Problems Connecting to the Data Center via the PC

You can access www.pb.com using Internet Explorer but you

are having problems downloading files to your meter.

1. Right click on the PC Meter Connect™ tray icon and select "In-

ternet Settings...".

Right Click

on Tray Icon

Select "Internet

Settings..."

2. At the Internet Settings configuration screen, choose "Passive"

for FTP Mode (see screen below) and click OK.

Use "Passive"

for FTP Mode

Internet Settings Screen in PC Meter Connect™

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Appendix B • How to Enter Text

When is Text Entry Used?

Text is entered for these functions:

•

International mail (selecting a country)

Entering Canada and UK Postal Codes

Naming a Custom Preset

Naming an Account in the Departmental Accounting feature

How is Text Entry Done?

Text entry is done via the numeric keypad in a fashion similar to cur-

rent cell phone text entry. Each key, 2 through 9, has three or four

letters displayed above it.

There is no dedicated key to switch between alpha and numeric

mode. On those screens (and only those screens) where either an

alpha or numeric character may be entered (e.g. preset names,

postal codes, account names), press a numeric key to cycle through

the 4 possibilities for that key. For example, pressing the “2” numeric

key cycles through "2" - "A" - "B" - "C". Extended character sets are

provided for foreign markets on a country-by-country basis. In those

cases, a numeric key may be pressed more than four times to cycle

through the complete character set associated with a key.

Postal Codes

In postal codes, all alpha characters are uppercase. For non-US

postal codes that follow a fixed format of alpha and numeric charac-

ters, only the appropriate alpha or numeric in each specific position

is allowed.

Custom Preset Names and Account Names

For Preset names, and Account names, the first letter of the first

word automatically defaults to uppercase.

If you wish to enter two consecutive alpha characters that are located

on the same numeric key (such as “DE”), you must wait for the cursor

to automatically move right to the second character’s position before

entering the second character. There is about a 1-second delay follow-

ing an alpha entry before the cursor moves one position to the right.

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Appendix B • How to Enter Text

Special Characters

Special characters are accessed by repeatedly pressing the “1” key.

Special characters include:

Symbol

Name

Comma

Asterisk

Period

Colon

Dollar sign

Minus sign (dash)

Question mark

Forward slash

Back slash

Open parenthesis

Close parenthesis

Exclamation point

“At” sign

(

)

Plus sign

Number sign

Carrot

Equals

Ampersand

Percent

Underscore

Quotation mark

The zero (0) key on the keypad functions as the space key. The word

“Space” is printed on the machine to indicate this.

The decimal point key (.) functions as the Shift key. The word “Shift”

is printed on the machine to indicate this. This key toggles between

“all uppercase letters” and “all lowercase letters.” The current mode

is presented on line 4 of the display. ABC to indicate the uppercase

mode, or abc to indicate the lowercase mode.

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Appendix C • Glossary

Account—set up when using the Standard Accounting option. An ac-

count can be an organization, person, department (e.g., “Sales”), or

project to which postage is charged. You can assign a unique name

to each. The machine stores the total postage used and the number

of mail pieces processed for each account. The total number of ac-

counts available on your machine depends on the option purchased.

Advertisement, Envelope—An advertising message that appears

next to the machine's meter stamp. You can choose from an array of

standard and custom ads.

Analog Line–a "standard" phone line supplied by the phone com-

pany. You use an analog phone line when you connect to the Pitney

Bowes Data Center using your machine's modem. Analog phone

lines are usually Fax lines, residential phone lines, and lines used by

modems or credit card readers. See also Digital Line

Default—A value or setting the machine automatically uses unless

you change it. As delivered, your machine has factory-set defaults or

“normal” settings. You may change these if you wish.

Digital Line–a type of line used on digital phone systems (so called

PBX systems). Many PBX manufacturers have designed phone

systems that deliver much more current to the phone than does a

"standard" analog phone line supplied by the phone company. As a

result, if you connect your machine's modem to a PBX digital line,

thinking that it’s an analog line, you could damage your modem with

too much current and not even know it.

Home Screen—The machine display that shows your current selec-

tions. It indicates that you're ready to print postage.

Inspection—The process of examining the postage usage through

the machine to assure accurate postal funds accounting. Your ma-

chine is subject to remote inspection whenever you add postage to

it. If you haven't refilled your machine for 90 days, the display shows

the message “Inspection Due”. If you haven't refilled it for 120 days,

you'll see “Inspection Required.”

To do an inspection, simply add postage or connect to the Data Center.

IntelliLink —A Pitney Bowes technology that allows you to down-

load machine features, and postal rate and system software updates

via a digital link.

Lock Code—A four-digit code that can be set up which acts as a

password to gain access to the machine after it powers up or after it

is awakened from a sleep mode.

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Appendix C • Glossary

Meter Stamp—The imprint produced by the machine (machine

stamp or indicia). Depending on your settings, it may include:

•

The indicia (includes the postage amount, date, ZIP code, etc.)

An advertisement, which is an optional part of the machine stamp

that lets you convey your own special message to the mail recipient.

Modem–a device on your machine for connecting to the Pitney

Bowes Data Center over a standard (analog) telephone line. This

modem should NOT be connected to a digital line (as is used on

most PBX systems in offices).

Origin Postal Code—The Postal Code assigned to your city or

town. Mail processed on your machine must be posted from a loca-

tion in your Postal Code area.

PC Meter Connect^™–a small software application you install on your

PC to allow your meter to connect to the Pitney Bowes Data Center

through your PC’s Internet connection rather than over a standard

telephone line. Postage refills and system software updates can be

completed efficiently and much quicker via the Internet.

Postage-By-Phone —A service available through Pitney Bowes that

allows you to buy postage and check account status via a phone line

or the Internet. It also permits convenient postal inspection.

Presets—A custom machine setting you can call up instantly at the

push of a button. You can assign each preset a number of values,

depending on the postage mode you're in, how your machine is set

up and what options are installed. A preset will always have a name

and postage amount, and could also have an account, ad, class of

service, operating mode and other values assigned to it.

Serial Number—The serial number found on the rear of the machine.

Sleep Mode—An energy-saving feature of your machine that clears

the display after a certain period of idle time. Pressing any key wakes

up the display.

Standby Mode (DM125/DM225 only) – The lowest power consump-

tion mode that may persist for an indefinite time when the product is

connected to an outlet and switched "off" at the back of the machine.

Standby is the product’s minimum power mode.

Supervisor Password—A four-digit code that can be set up to

protect unauthorized users from changing accounts when using the

Standard Accounting feature.

Tape Sheets—A sheet of self-adhering paper which you print post-

age on and apply to a piece of mail or package that is too big or thick

to be processed through the machine.

C-2

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Appendix D • Specifications

Equipment

Size

DM100i/DM200L

Base Model 8.5" (215 mm) H x 13.6" (345 mm) W

x 15.8" (401 mm) D

With Scale 8.9" (226 mm) H x 13.6" (345 mm) W x

15.8" (401 mm) D

With Scale and Moistener 8.9" (226 mm) H x 18.5"

(470 mm) W x 15.8" (401 mm) D

DM125/DM225

Base Model 9.7" (246 mm) H x 13.6" (345 mm) W

x 15.8" (401 mm) D

With Scale 10.1" (257 mm) H x 13.6" (345 mm) W

x 15.8" (401 mm) D

With Scale and Moistener 10.1" (257 mm) H x

18.5" (470 mm) W x 15.8" (401 mm) D

Weight

DM100i /DM125i 15 lbs. (6.8 kg)

DM200L/DM225L 16 lbs. (7.3 kg)

Power Requirements 100-240 VAC, 50/60Hz. 1.0A

Ports

DM100i/DM200L 1 USB Slave, 1 RJ-11

DM125/DM225 2 USB Host, 1 USB Slave, 1 RJ-11

Operating Temp.

Sound Level

40°F (4°C) to 108°F (42°C)

Machine noise is less than 70dba in accordance

with EN ISO 7779, and ANSI 12.10.

LCD Display

Throughput

4 lines, 20 characters long

DM100i Up to 30 letters per minute

DM125 Up to 35 letters per minute

DM200L Up to 40 letters per minute

DM225 Up to 45 letters per minute

Actual throughput will vary, depending on the mate-

rial used, machine condition, use of moistener, etc.

Print Resolution

Print Image Area

Ink Cartridge Life

600 x 400 dpi

At least 1" (25.4 mm) x 6-5/8" (170 mm)

Up to 3,000 impressions without an envelope ad.

Actual ink yields vary with usage, graphics printed

and environmental conditions.

Tape Sheets

Self-adhesive type, dual tape sheets for use on mail

pieces that are too thick/ large to run in machine.

Envelope Ads

Up to 20 (internally held)

$99.999

Postal Inscriptions

Maximum Imprint

D-1

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Appendix D • Specifications

Material (see also figure below)

Minimum Size

5" x 3" (127 mm x 76 mm)

Maximum Size

15" x 13" (381 x 330 mm)

7/8" (22 mm)

Minimum Flap Depth

Maximum Flap Depth

Minimum Thickness

Maximum Thickness

3" (76 mm)

0.007" (0.18 mm)

3/8" (9.5 mm)

Maximum Stack Height for Mail 2.5" (60 mm)

IMPORTANT: For best results, always make sure your material

conforms to these speciﬁcations.

D-2

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Index

Account

Glossary Entry C-1

Selecting to Track Postage 3-8

Accounting

Activating/Setting Up Standard Accounting Option 8-2, 8-3

Standard Accounting Overview 8-1

Turning Off Accounting 8-5

Turning Off Account Passwords 8-7

Turning On Accounting 8-4

Turning On Account Passwords 8-6

Turning On/Off 7-6

Account List Report (Accounting) 9-8

Account No., Reﬁll Receipt Listing 6-10

Accounts

Clearing All Accounts 8-17

Clearing One Account 8-16

Creating 8-8

Deleting 8-18

Displaying Totals 8-12

Editing Account Names and Passwords 8-9

Printing a Multi-Account Summary Report 8-14

Printing a Single Account Report 8-13

Selecting an Account 8-11

Adding funds (postage)

To your machine 6-10

To your Postage By Phone® account 6-10

Add Postage Report 9-4

Advertisement, Envelope

Downloading 4-10, 6-2

Glossary Entry C-1

Printing 4-9, 4-10

Analog Phone Line

Establish communications to data center 6-7

Glossary Entry C-1

Applying Postage

Entering Weight Manually 3-4

Keying In the Postage Directly 3-3

Overview 3-2

Using the Weighing Platform (Scale) 3-5

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Index

Auto-Advance of Printed Date

Setting 7-9

When Used 4-2

Auto-Rating, Turning On/Off 7-6

Batch Count

Checking/Viewing 3-9

Clearing 3-10

Printing 3-10

Change Language 7-22

Checking account balance in Postage by Phone® System 6-9

Checking Funds (Postage) Availability in Machine 6-8

Class

Selecting When Rating Mail 3-4, 3-5, 3-6

Setting Class Change Options 7-20

Setting Weight Change Options 7-19, 7-20

Communications, Establishing Between Machine and Data Center

Analog Phone Line 6-7

LAN Network (Constant Connection) 6-5

Overview 6-1

PC Meter Connect™ 6-6

Conﬁguration Report 9-11

Conﬁrmation Services Records Report (USPS) 9-9

Connections on Back of Machine

DM100i/DM200L 2-6

DM125/DM225 2-7

Constant Connection (LAN Network) 1-5, 6-5

Contrast, Adjusting of LCD Display 7-5

Control Panel

Description 2-4

Figure 2-4

Location 2-3

Credit Line Available, Reﬁll Receipt Listing 6-10

Custom Presets. See Presets

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Index

Data Center (Pitney Bowes)

Connecting via Analog Phone Line 6-7

Connecting via LAN Network (Constant Connection) 6-5

Connecting via PC Meter Connect™ 6-6

Settings Used for Connecting 6-16

Data Center, Problems Connecting

via Analog Line 11-5

via LAN Network 11-5

via the PC A-19

Date

Auto-advance of date 4-2, 4-3, 4-4

Manually changing printed date 4-2, 4-3

Omitting/Restoring on Meter Stamp 4-6

Day

Omitting/Restoring on Meter Stamp 4-6

Daylight Savings, Setting 7-10

Default

Glossary Entry C-1

Dial Preﬁx, Settings 6-17

Digital Line

Glossary Entry C-1

Display, Adjusting Contrast 7-5

Display Problems

Blank 11-1

Hard to read 11-2

Distributor Values, Setting 6-20

Documentation (Sources of Information) 1-6

Downloads from the data center to your machine

Downloading Files or Updating System 6-2, 6-15, 6-16

Envelope Ads/Postal Inscriptions 6-2

Overview 6-2

Postal Inspection 6-3

Postal Rate Update 6-4

Postal/ZIP Code Update 6-3

System/Software Update 6-2

Upload Pending Electronic USPS Conﬁrmation Service Records 6-3

Drift (for Time), Correcting 7-10

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Index

Enter/Yes Key 2-4

Envelope

Feeding Problems 11-2

Proper Feeding 3-3, 3-4

Sealing Only 4-5

Speciﬁcations D-2

Envelope Ad, Using and Downloading 4-9, 4-10

Equipment Speciﬁcations D-1

Error Report 9-12

Establishing Communications Between Your Machine and the Pitney

Bowes Data Center 6-1

External printer 2-7

External weighing platform 2-7

E-Z Seal®

Filling Moistener 10-4

Order Number 12-1

Feature Keys 2-4

Features of System

Overview 1-2

Turning On /Off 7-6

Feed Deck 2-3

Feeding Problems 11-2

Figures of All Models 2-1

Firmware, Viewing Level of 11-7

Funds (Postage)

Adding to Machine 6-10

Checking account balance in Postage by Phone® System 6-9

Checking in Machine 3-1, 3-2, 6-8

Report Printing 6-13

Setting Warnings 7-12, 7-13, 7-14

Withdrawing 7-23

Funds Report (Register Report) 9-3

Glossary C-1

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Index

Help, Getting 11-1

High value warning, Explanation and setting 7-12

Home Screen 3-1

Glossary Entry C-1

Illustration, of mailing systems 2-1, 2-2

Ink Cartridge

Messages Indicating Replacement 10-1

Order Number 12-1

Replacing 10-2

Ink Out, Message 10-1

Ink Waste Tank

Location 2-3

Messages Indicating Replacement 10-1

Inspections, Postal

Fulﬁlling USPS requirements 6-14

Glossary Entry C-1

IntelliLink® 1-4

Glossary Entry C-1

LAN Network (Constant Connection)

Establish Communications with Data Center 6-5

LCD Display 2-4

LED, Location 2-3

Lock Code

Glossary Entry C-1

Setting 7-15, 7-16

Using at the Home Screen 3-1

Lock/Power Key 2-4

Low Funds Warning 7-14

Low Ink, Message 10-1

Machine Settings. See System Options

Manually Changing Printed Date for the Meter Stamp 4-2, 4-3, 4-4

Manually Entering Weight 3-4

I-5

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Index

Material Speciﬁcations D-2

Messages Indicating Ink Cartridge Replacement 10-1

Messages Indicating Waste Ink Tank Replacement 10-1

Messages on the LCD Display 11-1

Meter No., Reﬁll Receipt Listing 6-10

Meter serial number

Location on reﬁll receipt 6-10

Meter Stamp (see also "Printing")

Figure showing sections of 1-4, 4-1

Glossary Entry C-2

Manually changing printed date 4-1, 4-2

Meter Withdrawal, Procedure 7-24

Metric Weight, Viewing 7-18

Model Number v

Modem

Glossary Entry C-2

Settings 6-18

Moistener

Brush, Order Number 12-1

Description/Location 2-3

Filling 10-4

Maintaining 10-5

Problems (envelopes don't seal) 11-4

Removing and Cleaning the Moistener Brush 10-5

Removing and Cleaning the Moistener Wick and Holder 10-7

Wick, Order Number 12-1

Multi-Account Summary Report (Accounting) 9-7

No Key, Location of 2-4

Normal Preset. See Presets

Normal Preset, Default Time Setting 7-7

Options. See Machine Settings

Origin Postal Code

Glossary Entry C-2

Overview, of book 1-1

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Index

Page Up/Page Down keys 2-6, 2-7

Parts of the Machine

Descriptions 2-3

Figures 2-2

Passwords

Editing/Setting for Accounts 8-9

On the Home Screen 3-1

Setting/Disabling Lock Code 7-15, 7-16

Setting/Disabling Supervisor 7-16

Turning Off for Accounting 8-7

Turning On for Accounting 8-6

PC Meter Connect. See Appendix A

Accessing Features from System Tray Icon (Basic Version) A-4

Accessing Features from System Tray Icon (Enhanced Version) A-5

Access/Launching the Application A-3

Basic Version (DM100i/DM200L) 1-5, A-1

Connection Status Icons A-7

Displaying PC Meter Connect™ Icon on System Tray A-18

Enhanced Version (DM125/DM225) 1-6, A-1

Establish communications to data center 6-6

Features Overview (Basic & Enhanced) 1-5, 1-6, A-1

Installation Procedure A-2

Installation Requirements A-2

Main Window A-6, A-7

Messages from Meter A-8

My Meter Tab A-13

Postage Tab A-9

Problems Connecting to the Data Center via the PC A-19

Problems (not Data Center related) A-17

Supplies Tab A-10

Support Information A-8

Support Tab A-12

Task Panel A-8

Updates Tab A-11

Phone Jack, Analog Line 2-6, 2-7

Phone Line, Analog Settings 6-17, 6-18

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Index

Postage

Adding funds (postage) to your Postage By Phone® account 6-1

Adding to Machine 6-10

Applying 3-2

Checking Funds in machine 3-1, 3-2, 6-8

Deﬁnition of postage in meter on report 6-10

How it is stored in your meter 6-1

How to check account balance in Postage by Phone® System 6-9

Keying in Postage Directly 3-3

Minimum Amount for Adding to machine 6-11

Printing a Funds (Postage) Report 6-12

Printing a Receipt After Downloading 6-13

Setting Funds Warning 7-12, 7-13, 7-14

Tracking by Selecting an Account 3-8

Withdrawing Funds 7-23

Postage-By-Phone®

Changing Phone Number 6-18

Checking your account balance 6-9

Glossary Entry C-2

Postal Class

Setting a matching inscription 4-7

Postal Inscription

Downloading 4-8, 6-2

Printing 4-1, 4-7

Postal Requirements 1-3

Power Key 2-4, 2-7

Power Receptacle

DM100i/DM200L 2-6

DM125/DM225 2-7

Power Switch (DM125/DM225) 2-7

Presets

Custom, Deﬁning New 5-8

Custom, Deleting 5-11

Custom, Description 5-6

Custom, Editing Preset Name 5-11

Custom, Selecting 5-7

Custom, Viewing 5-9, 5-10

Glossary Entry C-2

Key Location 2-5

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Index

Normal Preset - Deﬁning New Values 5-5

Normal Preset - Description 5-2

Normal Preset - Viewing (and Selecting) 5-3, 5-4

What is a Preset 5-1

Why Should I Always Include a USPS® “Class” 5-1

Why Should I Use Presets 5-1

Print Head

Purge 10-14

Replacing 10-8, 10-15

Test Print 10-13

Printing

Adding/Removing an Envelope Ad to the Meter Stamp 4-9, 4-10

Adding/Removing a Postal Inscription to Meter Stamp 4-7, 4-8

Adjusting Horizontal Print Position of Meter Stamp 4-13

Auto-Advance of Printed Date 4-2

Bypass all Printing and Only Seal the Envelope 4-5

Manually Changing Printed Date for the Meter Stamp 4-2, 4-3, 4-4

Omitting/Restoring Day or Date on the Meter Stamp 4-6

Printing a $0.00 meter stamp 4-2

Printing an Ad, Date, and Time Only (no meter stamp) 4-12

Printing a Report on Envelope/Tape Sheet 9-2

Printing a Report to an Attached Printer 9-2

Printing Options Overview 4-1

Printing the Date and Time Only (no meter stamp) 4-11

Printing a $0.00 Meter Stamp 10-1

Printing Problems 11-3

Print Purge 10-14

Print Tests 10-12

Problems

Accidentally Printing the Wrong Postage 11-6

Connecting to Data Center via Analog Line 11-5

Connecting to Data Center via LAN Network 11-5

Connecting to Data Center via PC A-19

Feeding 11-2

LCD Display 11-2

Moistening 11-4

Printing 11-3

Product Name v

Purge, Print Head 10-14

I-9

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Index

Rates Summary Report 9-10

Reﬁll Amount, Reﬁll Receipt Listing 6-10

Registration Wall 3-3

Reports

Account List Report (Accounting) 9-8

Add Postage Report (Reﬁll) 9-4

Conﬁguration Report 9-11

Conﬁrmation Services Report 9-9

Error Report 9-12

Funds (Register) Report 9-3

Multi-Account Report (Accounting Feature) 8-14, 9-6, 9-7

Overview 9-1

Printing on an Envelope or Tape Strip 9-2

Printing to an Attached Printer 9-2

Rates Summary Report 9-10

Single Account Report (Accounting Feature) 8-13, 9-5

Special Services Report (USPS® Conﬁrmation Services) 9-9

System Setup Report 9-8

Requirements

Postal, for Your Machine 1-3

Run Install Mode 7-25

Safety Notes 1-6, 1-7, 1-8

Safety, Telephone 1-8

Scale

Differential Weighing 3-6

Location 2-3

Setting Options 7-17, 7-18, 7-19, 7-20

Turning On/Off 7-18

Used in Applying Postage 3-5

Viewing Metric Weight 7-18

Screen Selection Keys, Location of 2-4

Security. See Passwords

Serial Number

Glossary Entry C-2

Services, Special

Used during rating 3-4

Settings, Machine. See System Options

Single Accounts Report (Accounting) 9-5

I-10

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Index

Sleep Mode 7-8, C-2

Software/System Conﬁguration, Viewing Levels of 11-7

Sources of Information 1-6

Special Characters, Text Entry B-2

Special Services Report (USPS® Conﬁrmation Services) 9-9

Speciﬁcations

Equipment D-1

Material D-2

Stacker Tray 2-3

Storage Drawer (DM200L/DM225 only) 2-3

Supervisor Password, Setting/Disabling 7-16

Supplies v, 12-1

System Options (Machine Settings)

Adjusting the Contrast of the Display 7-5

Advanced Options Overview 7-21

Advancing the Printed Date for the Meter Stamp 7-2

Barcode Scanner 7-22

Change Language 7-22

Changing the Lock Codes and Passwords 7-15

Dial Preﬁx 6-17

Distributor Values (connecting to Data Center) 6-20, 6-21

Meter Withdrawal (Withdrawing Postage Funds) 7-23

Modem 6-18

Overview 7-1

Phone Connection Settings 6-17, 6-18

Purchasable Features on Machine 12-1, 12-2

Run Install Mode 7-25

Set Meter Stamp to Today's Date 7-5

Setting Postage Values (Funds Warnings) 7-12

Setting Scale Options 7-17

Settings for Connecting to the Data Center 6-16

Setting the Date, Time, and Timeouts 7-7

Tone/Pulse 6-17

Turning Features On and Off 7-6

Zeroing the Scale 7-17

System Setup Report 9-8

Tape Sheets

Glossary Entry C-2

Order Number 12-1

Use in Applying Postage 3-2

I-11

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Index

Telephone, Safety 1-8

Test Print 10-13

Tests, Print Head 10-12

Text Entry

How to Enter B-1

Special Characters B-2

When it is used B-1

Time

Correcting Drift 7-10

Part of printing with Date on Meter Stamp 4-11, 4-12

Setting Daylight Savings 7-10

Setting System Time 7-11

Timeouts

for Normal Preset to Appear 7-7

Sleep Mode 7-8

Top Cover 2-2

Transport Release Lever 2-3

Troubleshooting. See Problems

United States Postal Service Website v

USB Ports

DM100i/DM200L 2-6

DM125/DM225 2-7

Utility Slot 2-3

Warnings, Ink Related 10-1

Weighing. See also Scale

Auto-rating with scale 3-5

Differential Weighing 3-6

Entering Weight Manually 3-4

Platform Description/Location 2-3

Setting Options 7-19

Weighing Platform. See also Scale

Location 2-3

Wick/Brush Assembly, Order Number 12-1

Yes/Enter Key 2-4

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1 Elmcroft Road

Stamford, Connecticut 06926-0700

www.pitneybowes.com

PB Form SV62276 Rev. A 10/09

*SV62276REVA*

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