| ADDENDUM   Addendum No. C3409M   Date December 22, 2005   Manuals Affected C2462M-B, C2403M-C, C2410M-H,   C2491M-B, C2496M   Manual Update Switch Settings for Varifocal Lens   Manual Update The high resolution camera with vari-   focal lens and auto iris is configured at   the factory for automatic exposure.   SWITCH SETTINGS FOR VARIFOCAL LENS   The high resolution camera with varifocal lens and auto iris is configured at the factory for   automatic exposure.   1 2 3 4 5 6 7 8 AWB Automatic white balance   GAM Gamma function   FACTORY SETTINGS   1 2 3 4 5 6 7 8 AGC   ESC   BLC   Automatic gain control   Electronic shutter control   Backlight compensation   Flickerless   ON   OFF   OFF   = SWITCH POSITION   FL   AE   Automatic exposure   Not used   Figure 1. Switch Settings for Varifocal Lens   Pelco Worldwide Headquarters   3500 Pelco Way • Clovis, California 93612 USA   USA & Canada • Tel: 800/289-9100 • Fax: 800/289-9150   International • Tel: 1-559/292-1981 • Fax: 1-559/348-1120   Download from Www.Somanuals.com. All Manuals Search And Download.   Contents   Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3   Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4   Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5   Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6   Wiring Through Side Conduit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7   Install Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8   Install Dome and Trim Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   Adjustments (Color Camera Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   Vertical Phase (24 VAC Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   Auto Iris Level Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11   Focus Adjustment for Fixed Focal Length Lens with Auto Iris . . . . . . . . . . . . . . . . . . . . . . . . . 11   Switch Settings for Fixed Focal Length Lens with Auto Iris. . . . . . . . . . . . . . . . . . . . . . . . . . . 12   Switch Settings for Fixed Focal Length Lens Without Auto Iris. . . . . . . . . . . . . . . . . . . . . . . . 12   Switch Settings for Varifocal Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13   Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14   2 C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   Important Safety Instructions   1. Read these instructions.   2. Keep these instructions.   3. Heed all warnings.   4. Follow all instructions.   5. Do not block any ventilation openings. Install in accordance with the manufacturer’s   instructions.   6. Do not install near any heat sources such as radiators, heat registers, stoves, or other   apparatus (including amplifiers) that produce heat.   7. Only use attachments/accessories specified by the manufacturer.   8. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold   with the apparatus. When a cart is used, use caution when moving the cart/apparatus   combination to avoid injury from tip-over.   9. Refer all servicing to qualified service personnel. Servicing is required when the apparatus   has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been   spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or   moisture, does not operate normally, or has been dropped.   10. Installation should be done only by qualified personnel and conform to all local codes.   11. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure, it is   designed for indoor use only and it must not be installed where exposed to rain and moisture.   12. Use only installation methods and materials capable of supporting four times the maximum   specified load.   13. Use stainless steel hardware to fasten the mount to outdoor surfaces.   14. To prevent damage from water leakage when installing a mount outdoors on a roof or wall,   apply sealant around the bolt holes between the mount and mounting surface.   15. CAUTION: These servicing instructions are for use by qualified service personnel only. To   reduce the risk of electric shock do not perform any servicing other that contained in the   operating instructions unless you are qualified to do so.   16. Only use replacement parts recommended by Pelco.   The product and/or manual may bear the following marks:   This symbol indicates that dangerous voltage   CAUTION:   constituting a risk of electric shock is present   within this unit.   RISK OF ELECTRIC SHOCK.   DO NOT OPEN.   This symbol indicates that there are important   operating and maintenance instructions in the   literature accompanying this unit.   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   3 Regulatory Notices   This device complies with Part 15 of the FCC Rules. Operation is subject to the following two   conditions: (1) this device may not cause harmful interference, and (2) this device must accept any   interference received, including interference that may cause undesired operation.   FCC, Class A (black-white, EIA and CCIR cameras - except auto iris models)   RADIO AND TELEVISION INTERFERENCE   This equipment has been tested and found to comply with the limits of a Class A digital device,   pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection   against harmful interference when the equipment is operated in a commercial environment. This   equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in   accordance with the instruction manual, may cause harmful interference to radio communications.   Operation of this equipment in a residential area is likely to cause harmful interference in which case   the user will be required to correct the interference at his own expense.   Changes and modifications not expressly approved by the manufacturer or registrant of this   equipment can void your authority to operate this equipment under Federal Communications   Commission’s rules.   This Class A digital apparatus complies with Canadian ICES-003.   Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.   FCC, Class B (color, NTSC and PAL cameras - except auto iris models)   RADIO AND TELEVISION INTERFERENCE   This equipment has been tested and found to comply with the limits of a Class B digital device,   pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection   against harmful interference in a residential installation. This equipment generates, uses, and can   radiate radio frequency energy and, if not installed and used in accordance with the instructions, may   cause harmful interference to radio communications. However there is no guarantee that the   interference will not occur in a particular installation. If this equipment does cause harmful   interference to radio or television reception, which can be determined by turning the equipment off   and on, the user is encouraged to try to correct the interference by one or more of the following   measures:   • • • Reorient or relocate the receiving antenna.   Increase the separation between the equipment and the receiver.   Connect the equipment into an outlet on a circuit different from that to which the receiver is   connected.   • Consult the dealer or an experienced radio/TV technician for help.   You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve   Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office,   Washington D.C. 20402.   Changes and modifications not expressly approved by the manufacturer or registrant of this   equipment can void your authority to operate this equipment under Federal Communications   Commission’s rules.   This Class B digital apparatus complies with Canadian ICES-003.   Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.   4 C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   Description   The ICS110 Series Camclosure® integrated camera system combines an environmental cover, back   box, camera, lens, and lower dome into a small, high-security system that is quick and easy to install.   The system is perfect for a variety of indoor and outdoor applications and its versatile design allows   for multiple mounting options.   The ICS110 Series Camclosure can be installed directly to a ceiling, wall, 4S electrical box (using the   optional ICS110-AP adapter plate), or a standard mud ring. The system’s has three conduit openings:   two in the base, and a threaded 0.75-inch (1.91 cm) opening in the side.   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   5 Installation   MOUNTING DIRECTLY TO SURFACE   WIRING THROUGH BASE   Follow the proceeding steps when feeding wire/cables through the base of the cover and back box:   1. Using the cover as a template, mark one   of the large hole positions onto the   COVER   mounting surface.   2. Cut out the hole in the mounting surface   for power and video wiring.   3. Pull video and power wires through the   hole in the cover.   4. Attach the cover to the mounting surface   BACK BOX   (hardware not supplied). Use stainless   steel hardware when installing the   system outdoors.   5. Connect the video cable.   6. Connect the power wires.   • For 12 VDC, connect the 24 VAC/12   VDC (red) and GND (black) wires to   input power.   • For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue) wires to input power.   7. Install the back box inside the cover. Rotate and position the back box so that the conduit plug   on the side of the box is located on the opposite side (180 degrees) from the notch on the side   of the cover. Use the supplied 8-32 x 0.375-inch screws and washers to secure the back box to   the cover.   NOTE: For vandal-resistant installations, the conduit plug located on the side of the back box should   be hidden if it is not used. To hide the conduit plug rotate the back box so that the plug is located on   the opposite side (180 degrees) from the notch on the side of cover.   6 C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   WIRING THROUGH SIDE CONDUIT   Follow the proceeding steps when feeding wire/cables through the side conduit opening of the unit:   1. Attach the cover to the mounting surface (hardware not supplied). Use stainless steel   hardware when installing the system outdoors.   2. Remove the conduit plug from the side of the back box.   3. Use a blunt tool to pull the wires and plug, located on the base of the back box into the back   box. Insert the black plug (supplied) into the hole in the base of the back box.   4. Install the back box inside the cover. Rotate and position the back box so that the conduit hole   on the side of the back box is aligned with the side notch of the cover. Use the supplied   8-32 x 0.375-inch screws and washers to secure the back box to the cover.   5. Install a 0.75-inch (1.91 cm) conduit fitting in the conduit hole of the back box.   6. Connect the video cable.   7. Connect the power wires.   • • For 12 VDC, connect the 24 VAC/12 VDC (red) and GND (black) wires to input power.   For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue)wires to input power.   MOUNTING TO A 4S ELECTRICAL BOX   1. Attach the ICS110-AP adapter plate (not supplied) to a 4S box with the two 8-32 x 0.75-inch   flat head screws supplied with the adapter plate.   2. Pull the video and power wires into the cover, and then attach the cover to the adapter plate   with the three supplied 8-32 x 0.375-inch pan head screws.   3. Connect the video cable.   4. Connect the power wires.   • • For 12 VDC, connect the 24 VAC/12 VDC (red) and GND (black) wires to input power.   For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue) wires to input power.   5. Install the back box inside the cover. For vandal-resistant installations, rotate and position the   back box so that the conduit plug on the side of the box is located on the opposite side (180   degrees) from the notch on the side of the cover. Use the supplied 8-32 x 0.375-inch screws   and washers to secure the back box to the cover.   MOUNTING TO A PLASTER RING   1. Pull video and power wires into the cover, and then attach the cover to a 404 plaster ring.   Use the two supplied 6-32 x 0.75-inch pan head screws to attach the cover to a 404 plaster   ring.   2. Connect the video cable.   3. Connect the power wires.   • • For 12 VDC, connect the 24 VAC/12 VDC (red) and GND (black) wires to input power.   For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue) wires to input power.   4. Install the back box inside the cover. For vandal-resistant installations, rotate and position the   back box so that the conduit plug on the side of the box is located on the opposite side (180   degrees) from the notch on the side of the cover. Use the supplied 8-32 x 0.375-inch screws   and washers to secure the back box to the cover.   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   7 Install Camera   WARNING: Heater elements could be hot! When camera power is on, use caution when   adjusting the camera. This applies to all models.   1. Some indoor installations do not require a   heater. If the installation does not require a   heater, remove the heater board from the   camera assembly. To remove the heater press   on an end of the board.   HEATER   BOARD   2. 12 VDC operation only: The camera is set for   24 VAC operation at the factory. For 12 VDC   operation remove the jumper from the 24 VAC   position and install it in the 12 VDC position.   VIDEO   CONNECTOR   HEATER   CONNECTOR   12 VDC JUMPER   24 VAC JUMPER   3. If the heater is installed, plug the heater   connector from the camera into the   mating connector inside the base.   Plug the video connector from the camera into   the mating connector inside the base.   VIDEO   CONNECTOR   Turn on power to the camera and monitor.   HEATER   CONNECTOR   4. If you have a varifocal lens, hold the assembly   in your hand and point the lens toward what   you want to view. Loosen the focal length and   focus locking screws. Adjust according to   scene detail. Retighten the screws.   5 0 4 0 4 FOCUS   FOCAL   LENGTH   8 C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   5. Always make sure the tab on the camera bracket is pointing out of the enclosure (away from   the ceiling or wall). Gently squeeze the bracket, place it against the groove inside back box,   and gently release.   Proper camera orientation:   CAMERA BRACKET   TAB ALWAYS POINTS   TOP OF   OUT OF THE   CAMERA   ENCLOSURE   CAMERA BRACKET   TAB ALWAYS POINTS   OUT OF THE   ENCLOSURE   Wall Mounting – The camera   bracket tab points out of the   enclosure and the top of the camera   points up towards the tab.   Ceiling Mounting – The camera bracket   tab points out of the enclosure and the   top of the camera is pointed in the   opposite direction.   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   9 Install Dome and Trim Ring   1. Domes with Liners (only) –   2. Align the screw holes in the trim ring with   those in the Camclosure base.   ADJUSTMENT   GROOVE   Position the viewing window over the lens of   the camera.   DOME LINER   a. Loosen the three Phillip screws located   in the dome.   LOOSEN SCREWS   b. Insert the blade of a standard   screwdriver in one of the adjustment   grooves. Move the dome into position.   c.   Tighten the three Phillip screws to lock the liner in place.   3. Tighten the tamper-resistant screws with the supplied 1/8-inch hollow screwdriver bit.   Adjustments (Color Camera Only)   If you have a color camera, it is set up at the factory and normally requires no adjustments.   Sometimes, however, adjustments may be necessary.   1. Remove the dome and trim ring using the supplied 1/8-inch hollow screwdriver bit.   2. Adjust the vertical phase, iris level, focus, or switch settings (refer to procedures below).   3. Replace the dome and trim ring.   VERTICAL PHASE (24 VAC OPERATION ONLY)   Adjustment is required if there is vertical roll when switching between two cameras.   1. Reverse the 24 VAC connections on one camera. If both cameras are connected to the same   transformer, this should solve the problem.   2. If reversing the connections does not solve the problem, or if cameras are connected to   different transformers, turn the adjustment screw on one camera (while switching as rapidly   as possible between the two camera views) until the switching is clean and there is no   vertical roll. If more than two cameras are out of synchronization with each other, choose one   camera and synchronize all others to it.   FIXED LENS   VARIFOCAL LENS   VERTICAL PHASE   ADUSTMENT   VERTICAL   PHASE   ADJUSTMENT   5 0 4 0 4 10   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   AUTO IRIS LEVEL ADJUSTMENT   If you have a varifocal lens or fixed focal length lens with an auto iris, you can adjust the level setting   to increase or decrease brightness.   VARIFOCAL LENS   FIXED LENS   IRIS LEVEL   ADJUSTMENT   AUTO IRIS LEVEL   ADJUSTMENT   5 0 4 0 4 FOCUS ADJUSTMENT FOR FIXED FOCAL LENGTH LENS WITH   AUTO IRIS   WARNING: Heater elements could be hot! When camera power is on, use caution when   adjusting the camera.   To adjust the focus, it may be necessary to remove the heater board in order to loosen the locking   screw on the bottom of the lens.   HEATER   BOARD   To remove the heater board:   1. Disconnect the four-pin heater wiring.   2. Wait for the heater elements to cool if they are hot.   3. Press on an end of the board.   To adjust the focus:   FOCUS   1. Loosen the locking screw on the bottom of the lens.   2. Move the screw in the slot to bring the picture into focus.   3. Retighten the locking screw.   ADJUSTMENT SCREW   4. Replace the heater board if it was removed.   5. Reconnect the four-pin heater wiring.   ADJUSTMENT SLOT   BOTTOM VIEW OF CAMERA   WITH HEATER BOARD REMOVED   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   11   SWITCH SETTINGS FOR FIXED FOCAL LENGTH LENS WITH AUTO IRIS   Refer to the switch drawing. The switch is located next to the lens. Automatic backlight   compensation (factory setting) is used under varying lighting conditions (such as outdoors) or fixed   lighting conditions where there are no bright spots that darken other picture details. Manual backlight   compensation is used in fixed lighting conditions to optimize the picture detail when there are   bright spots.   ALC/ELC switch:   Always ALC   FACTORY SETTINGS   Y/DC switch:   Always DC   ON   Auto backlight compensation: BLC switch OFF   ABL switch ON   OFF   Manual backlight compensation: BLC switch ON   ABL switch OFF   = SWITCH POSITION   SWITCH SETTINGS FOR FIXED FOCAL LENGTH LENS WITHOUT   AUTO IRIS   Refer to the switch drawing. The switch is located next to the lens. Automatic backlight   compensation (factory setting) is used under varying lighting conditions (such as outdoors) or fixed   lighting conditions where there are no bright spots that darken other picture details. Manual backlight   compensation is used in fixed lighting conditions to optimize the picture detail when there are   bright spots.   ALC/ELC switch:   Always ELC   FACTORY SETTINGS   Y/DC switch:   Not used   Auto backlight compensation: BLC switch OFF   ABL switch ON   Manual backlight compensation: BLC switch ON   ABL switch OFF   = SWITCH POSITION   12   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   SWITCH SETTINGS FOR VARIFOCAL LENS   The high resolution camera with varifocal lens and auto iris is configured at the factory for optimal   performance in lighting conditions where auto iris is required. It is also configured with the shutter   speed set at 1/60 (NTSC) or 1/50 (PAL) and manual gain set at 6 dB.   1 2 3 4 5 6 7 8 AWB Automatic white balance   GAM Gamma function   FACTORY SETTINGS   1 2 3 4 5 6 7 8 AGC   ESC   BLC   Automatic gain control   Electronic shutter control   Backlight compensation   Flickerless   UP   DOWN   OFF   = SWITCH POSITION   FL   AE   Automatic exposure   Not used   Figure 1. Switch Settings for Varifocal Lens   For manually setting and locking the white balance   Place a white background in front of camera and turn off switch 1.   For gamma correction   Switch to accurately reproduce scene brightness; when turned on, y = 0.6, and when turned off,   y = 1.0.   For automatic exposure   Turn on switch 7, and then turn on/off switch 3 for AGC, switch 4 for electronic shutter control, switch   5 for backlight compensation, and switch 6 for flickerless motion.   For manual exposure and to enable auto iris   Turn off switch 7; set switch 3 on to increase the gain by 6 dB or off to increase the gain by 18 dB; set   switches 4, 5, and 6 for the desired shutter speed.   WARNING: Do not change the shutter speed unless you understand how changing the set-   tings will affect the scene detail.   Table A. Varifocal Lens Shutter Speed Settings   Switch Number and Position   Shutter Speed   7 6 5 4 1/60 (NTSC)   1/50 (PAL)   1/100   1/250   1/500   1/1000   1/2000   1/4000   1/10000   On   On   On   Off   On   Off   On   Off   On   Off   On   Off   Off   On   On   Off   Off   On   On   On   Off   Off   Off   Off   Off   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   13   Specifications   General   Operating Temperature   -50° to 122°F (-46° to 50°C)   De-ices to 25°F (-4°C)   Cable Entry   3/4-inch (1.91 cm) conduit fitting and 3/4-inch (1.91 cm) opening for   NPT threaded pipe   Pan/Tilt Adjustment   Construction   Manual; 360° pan; 180° tilt   Aluminum with steel camera mounting bracket and   polycarbonate dome   Finish   Gray polyester powder coat   Environment   Unit Weight:   Low temperature, indoor/outdoor   2.2 lb (1.0 kg)   Electrical   Input Voltage   Power Consumption   Video Connector   12 VDC or 24 VAC, 10%   13 watts or less   BNC   3X Ø .343   THRU   5.50   (13.97)   1.76   (4.47)   2.36   (6.00)   3.593   (9.136)   4.01   (10.19)   1.797   (5.026)   3.79   (9.63)   NOTE: VALUES IN PARENTHESES ARE CENTIMETERS;   ALL OTHERS ARE IN INCHES.   (Design and product specifications subject to change without notice.)   This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC   of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for   procedures for recycling this equipment.   14   C2403M-C (10/05)   Download from Www.Somanuals.com. All Manuals Search And Download.   PRODUCT WARRANTY AND RETURN INFORMATION   WARRANTY   Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of   shipment.   Exceptions to this warranty are as noted below:   • • • Five years on FT/FR8000 Series fiber optic products.   Three years on Genex® Series products (multiplexers, server, and keyboard).   Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and   MC3651H-2X camera models, which have a five-year warranty.   • • • • • Two years on standard motorized or fixed focal length lenses.   Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.   Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.   Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).   Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of   90 days. The air filter is not covered under warranty.   • Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video   products.   • • One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.   Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).   Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight   prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this   warranty.   Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s   liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products   shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential   damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.   The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state   to state.   If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and   provide the following information:   1. Model and serial number   2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number   3. Details of the defect or problem   If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written   explanation with the product when returned.   Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.   RETURNS   In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization   number (CA number if returned for credit, and RA number if returned for repair).   All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.   Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate   address below.   If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:   Service Department   Pelco   3500 Pelco Way   Clovis, CA 93612-5699   If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the   following:   If the goods are to be sent by a COURIER SERVICE, send the goods to:   If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:   Pelco   Pelco c/o Expeditors   473 Eccles Avenue   South San Francisco, CA 94080 USA   Phone: 650-737-1700   Fax: 650-737-0933   3500 Pelco Way   Clovis, CA 93612-5699 USA   REVISION HISTORY   Manual #   C2403M   Date Comments   2/05 Original version.   C2403M-A   4/05 Varifocal camera case redesigned. Replaced 8-32 x 0.5-inch screws with 8-32 x 0.375-inch screws per   ECO 05-10876.   C2403M-B   C2403M-C   5/05 Added information for setting the jumper when using 12 VDC, and revised dimension drawing to show   mounting hole pattern.   10/05 Revise switch setting-descriptions for varifocal lens. Added WEEE statement.   Camclosure, Pelco, the Pelco logo, and Coaxitron are registered trademarks of Pelco.   Endura, ExSite, and LowLight are trademarks of Pelco.   DLP is a registered trademark of Texas Instruments, Inc.   ©Copyright 2005, Pelco.   All rights reserved.   Download from Www.Somanuals.com. All Manuals Search And Download.   ® Worldwide Headquarters   3500 Pelco Way   Clovis, California 93612 USA   USA & Canada   Tel: 800/289-9100   Fax: 800/289-9150   International   Tel: 1-559/292-1981   Fax: 1-559/348-1120   ISO9001   United States Canada United Kingdom The Netherlands Singapore Spain Scandinavia France Middle East   | | | | | | | | Download from Www.Somanuals.com. 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