C1656M-A (2/06)
Endura™ NVR5000PS
Replacement Power Supply
This document describes how to replace a failed power supply in any of the following:
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NVR5100 Series network video recorder
SEB5100 Series storage expansion box
DVR5300 Series digital video recorder
NOTES:
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You can replace one failed power supply without shutting down the unit.
No tools are required to replace this component.
The NVR5100 rear panel is shown in this document. The power supplies are in the same locations in the SEB5100 and the DVR5300.
Replacing the Power Supply
1. Review all instructions in this document before proceeding.
2. Identify the failed power supply. The status indicator will be red or dark.
3. Unplug the power cord from the failed power supply as follows:
WARNING: For safety, you must unplug the power cord from the wall socket or other power source before unplugging it from the failed power
supply on the unit.
a. Unplug the power cord for the failed power supply from the power source.
b. Unplug the power cord from the failed power supply at the rear panel of the unit.
4. Using your thumb, lift the power supply latch while holding the pull handle.
PULL HANDLE
POWER
SUPPLY
STATUS
POWER
SUPPLY
LATCH
INDICATOR
Figure 1. Releasing the Power Supply Latching Mechanism
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PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
Exceptions to this warranty are as noted below:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
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Five years on FT/FR8000 Series fiber optic products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
Three years on Camclosure® and fixed camera models, except the CC3701H-2,
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models,
which have a five-year warranty.
If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product
when returned.
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•
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Three years on PMCL 200/300/400 Series LCD monitors.
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series
fixed dome products.
Method of return shipment shall be the same or equal to the method by which the item was
received by Pelco.
RETURNS
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Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in
continuous motion applications.
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays.
The lamp and color wheel will be covered for a period of 90 days. The air filter is not
covered under warranty.
In order to expedite parts returned to the factory for repair or credit, please call the factory at
(800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned
for credit, and RA number if returned for repair).
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All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA
number and freight should be prepaid. Ship to the appropriate address below.
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Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, Endura™ Series distributed network-based video products, and TW3000 Series
twisted pair transmission products.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
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One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
Six months on all pan and tilts, scanners or preset lenses used in continuous motion
applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from
the specific use or application made of the Products. Pelco’s liability for any claim, whether
based on breach of contract, negligence, infringement of any rights of any party or product
liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for
such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise.
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
REVISION HISTORY
Manual #
C1656M
C1656M-A
Date
5/05
2/06
Comments
Original version.
Added DVR5300.
Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.
Endura and ExSite are trademarks of Pelco.
©Copyright 2006, Pelco. All rights reserved.
DLP is a registered trademark of Texas Instruments, Inc.
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Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
ISO9001
United States Canada United Kingdom The Netherlands Singapore Spain Scandinavia France Middle East
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