Oreck Vacuum Cleaner XL3640HH User Manual

®
S I M P L Y  
A M A Z I N G  
USERS GUIDE  
XL3640HH  
HIGH SPEED UPRIGHT VACUUM  
CLEANER WITH  
®
CLEANING SYSTEM  
•IMPORTANT•  
SAVE THIS BOOKLET!  
Includes:  
• Safety Warnings  
• Warranty  
• Operating Instructions  
• Trouble Diagnosis  
• Accessories  
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BEFORE OPERATING CLEANER,  
READ ALL INSTRUCTIONS IN  
THIS MANUAL CAREFULLY.  
IMPORTANT SAFETY  
INSTRUCTIONS  
When using an electrical appliance, basic  
precautions should always be followed,  
including the following:  
Table of Contents  
READ ALL INSTRUCTIONS BEFORE  
USING THIS VACUUM CLEANER  
Maintenance and Customer Service, Polarized Plug Notice,  
Accessories, Important Safety Instructions . . . . . . . . . . . . . . . page  
2
WARNING  
Warranty, Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . page  
3
To reduce the risk of fire,  
electric shock, or injury:  
Parts List, Assembly, Operating Instructions,  
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page  
4
To Replace Filter Dust Bag, How to Replace a Worn Belt,  
To Adjust or Replace Brush, Bulb Replacement,  
Stuffing or Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page  
• Do not leave appliance unattended when plugged in.  
Unplug from outlet when not in use and before servicing.  
• Do not use outdoors or on wet surfaces.  
• Do not operate the unit while in the upright and locked  
position.  
5
• Do not let the unit run while in any one stationary position  
for any period of time. Keep the unit moving while in  
operation.  
• Do not allow to be used as a toy. Close attention is  
necessary when used by or near children.  
• Use only as described in this manual. Use only  
manufacturer’s recommended attachments.  
• Do not use with damaged cord or plug. If appliance is not  
working as it should, has been dropped, damaged, left  
outdoors, or dropped into water, return it to a service  
center or call customer service at: US: 1-800-989-3535  
Canada: 1-888-676-7325.  
• Do not pull or carry by cord, use cord as a handle, close  
door on cord, or pull cord around sharp edges or corners.  
Keep cord away from heated surfaces.  
Maintenance and Customer Service  
Your Oreck vacuum cleaner is a product of precise engineering. The  
motor bearings are permanently lubricated and should not be oiled. If  
you require additional information or have problems with your Oreck  
appliance, you may call ORECK customer service at:  
US: 1-800-989-3535 Canada: 1-888-676-7325  
Please specify the model number and serial/code number which can be  
found on the data plate on the back of the vacuum.  
Save your sales or purchase slip. Should your Oreck appliance require  
warranty service in the U.S.A., present this slip to the Authorized Service  
Center as your proof of purchase date or, in Canada, call customer  
service.  
• Do not run appliance over cord.  
• Do not unplug by pulling on cord. To unplug, grasp the  
plug, not the cord.  
• Do not handle plug or appliance with wet hands.  
• Do not put any object into openings. Do not use with any  
opening blocked; keep free of dust, lint, hair and anything  
that may reduce air flow.  
• Keep hair, loose clothing, fingers and all parts of body  
away from openings and moving parts.  
Polarized Plug Notice  
This product is equipped with a polarized alternating current line plug (a  
plug having one blade wider than the other). As a safety feature, this  
plug will fit into the power outlet only one way. If you are unable to insert  
the plug fully into the outlet, try reversing the plug. If the plug should still  
fail to fit, contact an electrician to replace the obsolete outlet. Do not  
defeat the purpose of the polarized plug.  
• Do not use to pick up anything that is burning or smoking,  
such as cigarettes, matches, or hot ashes.  
• Do not use without filter bag assembly in place.  
• Turn off all controls before unplugging.  
Accessories (Sold Separately)  
USA: 1-800-989-3535  
CANADA: 1-888-676-7325  
• Use extra care when cleaning on stairs.  
• Do not use to pick up flammable or combustible liquids,  
such as gasoline or lighter fluid, or use in areas where  
they may be present.  
• Do not use appliance in an enclosed space where  
flammable, explosive or toxic vapors are given off by oil  
base paint, paint thinner, some mothproofing substances,  
or in an area where flammable dust is present.  
• Do not pick up toxic material such as chlorine bleach,  
drain cleaner, gasoline, etc. with this appliance.  
• Use caution when vacuuming over area rug edges and  
fringe.  
ITEM  
PART #  
CCPK8DW  
CCPK8  
0300604  
00965-0019  
1. Dust Bag, 8 Pack Saniseal®, Hypo-Allergenic  
Dust Bag, 8 Pack, Regular  
2. Belts, 3 Pack  
3. Light Bulb  
SAVE THESE INSTRUCTIONS  
Household Use Only  
2
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Warranty  
Troubleshooting Guide  
ORECK MANUFACTURING COMPANY: (Oreck Manufacturing  
Company gives you the following limited warranty for this product only if  
it was originally purchased for residential use, not resale, from Oreck or  
an Oreck Authorized Retail Dealer.)  
WARNING: Unplug cord from electrical  
outlet before servicing.  
SAVE SERVICE CALLS...CHECK THESE FIRST:  
Oreck will repair or replace, free of charge, to the original purchaser, any  
part which is found to be defective in material or workmanship within five  
(5) years of the date of purchase; ten (10) years on housing. This limited  
warranty applies to normal domestic use. Any commercial use of this  
product will void this limited warranty. This limited warranty covers the  
revolving roller brush for one (1) year for residential use only.  
• Is the disposable filter dust bag full?  
• Are pores of filter dust bag clogged with powder or fine dust?  
• Is anything clogging the revolving brush, lower tube, intake opening,  
fan housing or connector assembly opening?  
• Is the belt in place and turning the brush?  
• Are the brush ends in the proper location?  
This limited warranty does not cover the replacement of expendable or  
consumable parts such as carbon motor brushes, edge brushes, drive  
belts, bulbs, disposable bags and other parts subject to normal wear  
unless they are defective in material or workmanship.  
• Does the brush turn freely? Are hair, string or rug fibers wound around  
the brush?  
PROBLEM  
POSSIBLE SOURCE  
AREAS TO CHECK  
This limited warranty does not apply to any part subjected to accident,  
abuse, commercial use, alteration, misuse, damage caused by act of  
God, the use of voltages other than indicated on the serial number  
displayed on this product or service of this product by other than Oreck or  
a participating Factory Authorized Service Center.  
Not plugged in  
properly.  
Be sure cleaner is  
firmly plugged into  
wall outlet.  
CLEANER  
WILL NOT RUN  
No electricity in wall  
outlet.  
Check electrical  
source–fuse or  
circuit breaker.  
Oreck does not authorize any person or representative to assume or  
grant any other warranty obligation with the sale of this product.  
Oreck’s limited warranty is valid only if you retain proof of purchase from  
Oreck or an Oreck Authorized Retail Dealer for this product. If you  
purchase this product from any other source, your purchase is “AS IS,”  
which means Oreck grants you no warranty, and that you, not Oreck,  
assume the entire risk of the quality and performance of this product,  
including the entire cost of any necessary servicing or repairs of any  
defects.  
Filter bag is full.  
Replace filter bag.  
See “To Install Paper  
Filter Dust Bag.”  
CLEANER  
DOES NOT PICK UP  
Nozzle or intake  
pivot clogged.  
Clear obstruction.  
Belt is broken or  
stretched.  
Replace belt.  
Oreck’s liability for damages to you for any costs whatsoever arising out  
of this statement of limited warranty shall be limited to the amount paid for  
this product at the time of original purchase, and Oreck shall not be liable  
for any direct, indirect, consequential or incidental damages arising out of  
the use or inability to use this product.  
Brush is worn.  
Replace brush if  
bristles do not  
extend beyond  
baseplate.  
Some states do not allow the exclusion or limitation of incidental or conse-  
quential damages, so the above limitation or exclusion may not apply to  
you.  
Clear obstruction.  
Change bag.  
Bag tube clogged.  
Bag pores are  
clogged with fine  
dust.  
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,  
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR  
A
PARTICULAR PURPOSE, ARE LIMITED IN  
Return to Service  
Center for repair.  
Impeller fan is  
broken.  
DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES,  
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS  
PERIOD.  
Check brush roll end  
cards. Make sure  
words “old” or “new”  
match at each end.  
Revolving brush is  
not even at both  
ends.  
Some states do not allow limitations on the duration of implied warranties,  
so the above limitation may not apply to you.  
This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state.  
ALL OTHER SERVICING SHOULD BE DONE BY AN  
ORECK AUTHORIZED SERVICE CENTER.  
CALL CUSTOMER SERVICE HOT LINE  
US: 1-800-989-3535 Canada: 1-888-676-7325  
Whenever calling, please be sure to have your model and serial  
number from data plate.  
3
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4. Although your upright will pick up pins, paper clips, and other  
small objects, it is recommended that these be removed from the  
floor before you vacuum. Failure to do so may result in permanent  
damage to the motor suction fan and its housing.  
Parts List  
To assist you in identifying components of your vacuum, the parts have  
been numbered as follows:  
5. WARNING: Do not use your vacuum cleaner on damp or wet  
surfaces. This will cause damage to the vacuum cleaner and is  
dangerous to the user. Damage caused by use on wet or damp  
surfaces is not covered under warranty.  
10  
11  
1
2
3
4
5
6
7
8
9
Handle section, upper  
Tube, lower  
Power head  
Outer bag  
Paper filter dust bag  
Power cord  
Retaining spring  
Bag tension bar  
Zip fastener  
9
1
12  
6. REPLACE THE BELT EVERY 6 MONTHS.  
7. Change the disposable filter dust bag at least once a month—  
even if it is not full! The collected dust in the dust bag can cause  
odor, attract moisture, and can affect the efficiency of the cleaner.  
13  
5
8. DO NOT run the vacuum cleaner over the cord. The revolving  
brush could damage the cord.  
4
10 On/off switch  
11 Cord hook  
12 Plastic loop/cable clamp  
13 Connector assembly  
14 Fan housing  
9. Use caution when vacuuming over area rug edges and fringe.  
2
6
General Information  
14  
7
8
15 Cord assembly  
The performance of your new cleaner greatly depends upon care and  
maintenance. The instructions in this manual will guide you in  
performing basic care and maintenance. To obtain the most satisfying  
years of service read the instructions and keep them handy for future  
reference.  
15  
3
Assembly  
Disposable Paper Filter Dust Bags  
Disposable paper filter dust bags play a very important role in the  
efficiency of your ORECK vacuum cleaner. The purpose of the filter bag  
is to trap dirt, but at the same time it must be porous enough to allow air  
to pass through. If the filter bag becomes clogged, no air can pass  
through the cleaner and cleaning cannot take place, regardless of the  
cleaner’s power.  
fig. 1 Before assembling appliance, remove two screws from connector  
assembly. Remove cardboard insert by pulling upward.  
fig. 2 With switch facing the front of the unit, slide upper handle  
section over matching section of the connector assembly. Insert  
short screw into top hole and long screw into bottom hole then  
tighten firmly until handle is no longer loose.  
To keep your cleaner operating at maximum efficiency, change the dust  
bag frequently. DO NOT FILL ABOVE THE LINE INDICATED ON THE  
DUST BAG.  
fig. 3 Attach cord to cord clip by pressing cord above and below clip  
ensuring the cord is fully rested in clip.  
Operating Instructions  
Be sure the disposable paper filter dust bag is installed properly.  
All paper dust bags are not the same. Your ORECK disposable dust  
bags have been designed to be used with the ORECK cleaner. Using  
bags other than genuine ORECK CC disposable bags will affect the  
cleaning ability of your cleaner and could cause damage to it.  
Make sure disposable paper filter dust bag is in place. DO NOT operate  
the cleaner without a paper filter dust bag. Plug the power cord into an  
electrical outlet and press the On (l) - OFF(O) switch on handle  
assembly when ready to operate.  
The Belt  
Safety-Lighted Power Switch  
The belt on your vacuum cleaner controls the speed of the revolving  
brush and is very important for the effective operation of the cleaner. If  
the belt becomes stretched or cut, it will cause the revolving brush to  
stop completely or slow down. See instructions in the manual for  
replacing belt.  
fig. 4 When the unit is plugged in the electrical outlet and power is  
present, the On/Off power switch will illuminate RED. This is to  
notify you of power being present and to prevent the unit from  
being left powered while not in use.  
An extra belt is stored in the base-plate of your cleaner. When  
buying replacement belts, use ONLY ORECK genuine belts. Belts  
other than Oreck belts will not operate the revolving brush  
correctly and may create undue stress which will cause damage to  
the motor and brush bearings. Using belts other than ORECK belts  
will void the warranty.  
Up-Position Lock  
fig. 5 Place foot on power head and lean handle back gently to release  
lock for vacuum use. Return handle to the full upright position to  
engage lock.  
NOTE: Do not operate the unit while in the upright and locked position.  
Do not let the unit run while in any one stationary position for any period  
of time. Keep the unit moving while in operation.  
Lubrication  
The vacuum cleaner motor bearings are factory lubricated and sealed.  
Further lubrication is not required.  
For Easy Power Cord Storage  
fig. 6 Wrap power cord around cord hook on handle and cord hook on  
General Cleaner Care  
connector. Secure to "U" shaped part on plug.  
At least once a month, check for  
and remove excessive lint, string or  
hair from revolving brush.  
Operating Recommendations  
This new ORECK XL Upright is one of the finest, fastest, and strongest  
units in its class. You’ll love the way it cleans, gets under things, and it’s  
SO lightweight and easy to use.  
Wipe the outside of the cleaner with  
a damp cloth. Also clean the  
connector deflector assembly area,  
base of cleaner and fan housing  
area. If there is dust in the outer  
bag, vacuum it or shake it out.  
The following are a few simple suggestions regarding its operation:  
1. When inserting a new disposable paper filter dust bag—FIRST  
PUFF OUT and OPEN THE BAG.  
2. When the disposable filter dust bag is full, REPLACE IT.  
A little preventative maintenance will  
keep your cleaner looking new and  
will ensure continued cleaning  
effectiveness.  
3. If at any time the machine does not pick up properly or makes an  
unusual noise, STOP OPERATION and service.  
4
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CAUTION—Wood Floors, Soft (Vinyl, Asphalt Tile, etc.) Floor  
Surfaces and Polished Floor Finishes  
fig. 17 Reassemble the belt and the baseplate and check bristle height  
above baseplate at each end of brush.  
Use floor and floor finish manufacturer’s recommended methods of  
cleaning. The metal strip on the base of the cleaner could be damaged  
if used on concrete or abrasive surfaces, and, therefore, cause damage  
to wood floors, soft (vinyl, asphalt tile, etc.) floor surfaces and polished  
floor finishes. The roller brush may also scuff very soft finishes. Do not  
operate the unit while in the upright and locked position. Do not let the  
unit run while in any one stationary position for any period of time. Keep  
the unit moving while in operation.  
If a previous adjustment has already been made and bristle height does  
not extend above baseplate, a new brush assembly should be ordered.  
IMPORTANT: Unless the brush is worn as indicated above, both  
bearings must be in the “NEW” position. When rotating, both  
bearings must be in the “OLD” position. Unmatched settings will  
cause damage to your machine.  
Bulb Replacement  
Celoc® Hypo-Allergenic® Plus  
The Celoc SMMS outer bag of your vacuum cleaner is high filtration  
medical material designed to filter the smallest of dust particles. It is  
important the inside of the outer bag be cleaned. Vacuum the inside of  
the outer bag or hand wash, turned inside out, with warm water, and air  
dry. For best results, the Celoc SMMS outer bag should be replaced  
once a year. The Celoc layered disposable inner dust bag must be  
replaced once a month even if it is not full. Change it more often if it is  
used in extremely dirty areas. Increase the cleaning power of your  
vacuum by changing the bag often.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 21 Remove lamp housing by removing two (2) screws in the the  
top of the lamp housing. Pull burned out bulb from holder and  
replace with new bulb. Use only Oreck replacement parts.  
Reassemble lamp housing by replacing two screws in the top  
of the lamp housing.  
Stuffing or Blockage  
To Replace Filter Dust Bag  
IMPORTANT: On plush and new carpets, stuffing may occur inside the  
the intake tube and the lower tube assembly. This is due to excessive fuzz  
and loose cuttings in the carpet. Stuffing could occur for the first few  
cleanings until all the loose material is removed. Due to the high efficiency  
of the cleaner, many older carpets will cause stuffing when the cleaner is  
first used on them. If your vacuum cleaner does not pick up properly, or  
makes unusual noise and the outer bag does not fluff up or balloon open,  
follow these steps:  
WARNING: Unplug cord from electrical  
outlet before servicing.  
BAG REMOVAL:  
fig. 7 Unzip outer bag completely.  
fig. 8 Pull bag cardboard collar to release bag dock door from  
connector. Bag dock door will hinge downward.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 9 Gently pull bag cardboard collar upward out of the bag dock.  
Dust seal will close automatically.  
BAG INSTALLATION:  
fig. 22 Check for blockage at the mouth of the intake opening. If there  
is blockage, remove it with long-nose pliers, a screwdriver or  
coat hanger. If you can not reach the blockage, remove  
baseplate (fig. 23).  
fig. 10 Slide the cardboard collar completely onto bag dock door.  
fig. 11 Firmly push bag dock door with both thumbs on indication point  
until it snaps.  
fig. 24 If the blockage is not at the base, remove lower tube. Unhook  
retainer spring, releasing bottom of bag.  
How to Replace a Worn Belt  
fig. 25 Twist lower collar counter clockwise to slide up. Pull tube out of  
base.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 12 Remove the replacement belt from the storage channel.  
fig. 26 Check for blockage. If blockage is in the tube, remove with a  
coat hanger.  
fig. 27 If tube is not blocked, look into fan housing. Remove debris  
fig. 13 Remove the door by removing the hold down screw located on  
with long-nose pliers, a screwdriver or coat hanger.  
side of power head.  
fig. 25 To reassemble, check O-ring on tube, and replace if damaged.  
Vacuum will not operate properly without the tube O-ring. Slide  
O-ring to approximately 2" from base of tube. Replace tube by  
first lining up slot at base of tube with inner tab inside fan  
housing. Then reinsert tube and push down until the tube is  
seated. Make sure O-ring is in place against fan housing  
opening. Replace and tighten collar until collar locking tabs are  
locked in place.  
fig. 14 Slide the door forward by prying open with a screwdriver or coin.  
fig. 15 Remove the belt from the brush roll pulley and motor drive shaft.  
fig. 16 Loop the new belt over the motor drive shaft. Place the  
opposite end of the belt on the brush roll pulley. Rotate the  
brush roll three (3) complete revolutions to ensure that no part  
of the belt is overhanging the end of the motor drive shaft.  
fig. 14 Replace the door by sliding it into the groove at the bottom of  
fig. 28 Make sure collar is not cross threaded on housing. Reattach  
the housing.  
bag spring (fig. 24).  
fig. 13 Replace the hold down screw and tighten.  
fig. 29 Many times blockage occurs due to a full dust bag causing dirt to  
back down the air flow system. When that happens, the  
blockage will be at the top of the system, starting in the area  
where the dust bag connects to the connector assembly.  
To Adjust or Replace Brush  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 17 To determine if the brush is worn, place a firm straight edge  
across the nozzle opening. If brush bristles do not extend  
beyond baseplate, brush should be adjusted.  
NOTE: If the above actions do not correct the problem, contact an  
Oreck authorized service center or call the customer service center.  
US: 1-800-989-3535 Canada: 1-888-676-7325  
fig. 18 Remove the baseplate by removing 5 screws.  
fig. 19 Remove the belt and brush roll from the housing.  
fig. 20 Rotate both bearing assemblies at ends of brush roll to show  
"OLD" and replace in the holding channels in the housing.  
NOTE: The bearing assembly setting marked "OLD" has no notches on  
the top of the assembly. The one marked "NEW" has one notch. When  
rotating bearings, make sure both bearing assembly settings are the  
same and face up when replacing the brush roll.  
5
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75646-02 REV B  
05/05 ECN# R-8018  
©2005 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used  
under the authority of Oreck Holdings, LLC.  
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