NEC Server MH4500 User Manual
SERVER MH4500  
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U s e r ' s G u i d e  
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SERVER MH4500  
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U s e r ' s G u i d e  
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Proprietary Notice and Liability Disclaimer  
The information disclosed in this document, including all designs and related materials, is  
the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc.  
and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights  
to this document, including all design, manufacturing, reproduction, use, and sales rights  
thereto, except to the extent said rights are expressly granted to others.  
The NEC Computers Inc. product(s) discussed in this document are warranted in  
accordance with the terms of the Warranty Statement accompanying each product.  
However, actual performance of each such product is dependent upon factors such as  
system configuration, customer data, and operator control. Since implementation by  
customers of each product may vary, the suitability of specific product configurations and  
applications must be determined by the customer and is not warranted by NEC Computers  
Inc.  
To allow for design and specification improvements, the information in this document is  
subject to change at any time, without notice. Reproduction of this document or portions  
thereof without prior written approval of NEC Computers Inc. is prohibited.  
Trademarks  
Intel is a registered trademark of Intel Corporation.  
MS-DOS is a registered trademark of Microsoft Corporation.  
Pentium is a registered trademark of Intel Corporation.  
All other trademarks belong to their respective owners.  
PN: 456-00008-003  
Copyright 1998, 1999, 2000  
NEC Computers Inc.  
15 Business Park Way  
Sacramento, CA 95828  
All Rights Reserved  
NEC  
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Contents  
Proprietary Notice and Liability Disclaimer .....................................................................vii  
Using This Guide........................................................................................................... viii  
Text Conventions .............................................................................................................ix  
Related Documents............................................................................................................x  
Safety Notices ..................................................................................................................xi  
Safety Notices for Users Outside of the U.S.A. and Canada ........................................xii  
Care and Handling......................................................................................................... xiii  
System Overview................................................................ 1-1  
System Chassis Features................................................................................................ 1-3  
Power Supplies......................................................................................................... 1-4  
System Cooling ........................................................................................................ 1-4  
Peripheral Bays ........................................................................................................ 1-5  
System Board Features .................................................................................................. 1-5  
Pentium II Xeon Processor ....................................................................................... 1-7  
System Memory ....................................................................................................... 1-7  
I/O Expansion Slots.................................................................................................. 1-7  
Real-Time Clock/Calendar ....................................................................................... 1-8  
BIOS........................................................................................................................ 1-8  
IDE Controller.......................................................................................................... 1-8  
SCSI Controllers ...................................................................................................... 1-9  
Video Controller..................................................................................................... 1-10  
Peripheral Controller .............................................................................................. 1-10  
External Device Connectors.................................................................................... 1-11  
System Board Management Controller (BMC)........................................................ 1-11  
System Security Features............................................................................................. 1-11  
Mechanical Locks and Monitoring.......................................................................... 1-11  
Software Locks....................................................................................................... 1-11  
Setting Up Your System .................................................... 2-1  
Selecting a Site.............................................................................................................. 2-2  
Unpacking the System................................................................................................... 2-3  
Getting Familiar with the System................................................................................... 2-4  
Installing the System...................................................................................................... 2-7  
Connecting Peripherals.................................................................................................. 2-7  
Connecting the Power Cords.......................................................................................... 2-7  
Powering On the System................................................................................................ 2-8  
Converting to a Rack Mount Server Unit ..................................................................... 2-10  
Equipment Rack Warnings and Cautions ................................................................ 2-11  
Converting the System Pedestal Unit ...................................................................... 2-12  
Preparing the Rack ................................................................................................. 2-18  
Installing the Rack Unit in the Rack........................................................................ 2-21  
Contents iii  
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Configuring Your System...................................................3-1  
Using the BIOS Setup Utility......................................................................................... 3-3  
Main Menu............................................................................................................... 3-4  
Advanced Menu ....................................................................................................... 3-6  
Security Menu ........................................................................................................ 3-10  
Server Menu........................................................................................................... 3-12  
Boot Menu ............................................................................................................. 3-14  
Exit Menu .............................................................................................................. 3-16  
Using the Symbios SCSI Utility................................................................................... 3-16  
Running the Symbios SCSI Utility.......................................................................... 3-16  
Changing the Adapter and Device Configurations................................................... 3-17  
Using the Optional RAID Controller............................................................................ 3-20  
Factory Installed Controller .................................................................................... 3-20  
Add-on Controller .................................................................................................. 3-20  
DACCF Configuration Utility................................................................................. 3-21  
Configuring System Board Jumpers............................................................................. 3-22  
Moving System Board Jumpers .............................................................................. 3-23  
Resetting the CMOS NVRAM................................................................................ 3-24  
Clearing and Changing Passwords .......................................................................... 3-24  
Upgrading Your System.....................................................4-1  
Observing Static Precautions ......................................................................................... 4-2  
Preparing Your System for Upgrade .............................................................................. 4-3  
Preparing the Equipment Log ........................................................................................ 4-3  
Removing the Access Cover .......................................................................................... 4-4  
Installing the Access Cover....................................................................................... 4-5  
Opening the Subchassis and Electronics Bay.................................................................. 4-6  
Closing the Subchassis and Electronics Bay.............................................................. 4-7  
Upgrading the System Board ......................................................................................... 4-8  
Replacing the Real-time Clock Battery ..................................................................... 4-8  
Installing/Removing the Processor Cartridge........................................................... 4-10  
Installing DIMM Modules ...................................................................................... 4-14  
Installing Option Boards.............................................................................................. 4-19  
Installation Considerations...................................................................................... 4-20  
Controller/Adapter Hardware Configurations.......................................................... 4-21  
Installing an Option Board...................................................................................... 4-21  
Removing an Option Board .................................................................................... 4-22  
Installing Hard Disk Drives ......................................................................................... 4-24  
Installing an Optional SCSI Hard Disk Drive.......................................................... 4-25  
Hot-Swapping a SCSI Hard Disk Drive .................................................................. 4-26  
Installing Removable Media Devices........................................................................... 4-27  
Installing a 5 1/4-Inch Media Device ...................................................................... 4-28  
Removing a 5 1/4-Inch Media Device..................................................................... 4-30  
Solving Problems................................................................5-1  
Static Precautions .......................................................................................................... 5-2  
Troubleshooting Checklists............................................................................................ 5-2  
Initial System Startup ............................................................................................... 5-3  
Running New Application Software.......................................................................... 5-4  
After System Has Been Running Correctly ............................................................... 5-4  
iv Contents  
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Additional Troubleshooting Procedures ......................................................................... 5-5  
Preparing the System for Diagnostic Testing............................................................. 5-5  
Monitoring POST..................................................................................................... 5-6  
Verifying Proper Operation of Key System Indicators............................................... 5-7  
Confirming Loading of the Operating System........................................................... 5-7  
Specific Problems and Corrective Actions ..................................................................... 5-7  
Power LED Does Not Light...................................................................................... 5-8  
No Beep Code .......................................................................................................... 5-8  
No Characters Appear on Screen .............................................................................. 5-8  
Characters are Distorted or Incorrect......................................................................... 5-9  
System Cooling Fan(s) Does Not Rotate................................................................... 5-9  
Diskette Drive Activity LED Does Not Light.......................................................... 5-10  
Hard Disk Drive Activity LED Does Not Light....................................................... 5-10  
CD ROM Drive Activity Light Does Not Light....................................................... 5-11  
Problems with Application Software....................................................................... 5-11  
Press F2 Key to Enter Setup: Prompt Does Not Display.......................................... 5-11  
Bootable CD-ROM Is Not Detected........................................................................ 5-13  
Problems with the Network..................................................................................... 5-14  
PCI Installation Tips.................................................................................................... 5-14  
BIOS User’s Information............................................................................................. 5-15  
Error and Status Messages...................................................................................... 5-15  
Messages and Beep Codes ...................................................................................... 5-17  
POST Error Codes and Messages............................................................................ 5-21  
System Cabling ..................................................................A-1  
Before You Begin..........................................................................................................A-2  
Static Precautions ..........................................................................................................A-2  
Standard Configuration..................................................................................................A-2  
Power Cabling..........................................................................................................A-3  
Diskette Drive Data Cabling.....................................................................................A-3  
SCSI Cabling............................................................................................................A-3  
RAID Configuration......................................................................................................A-5  
System Setup Utility...........................................................B-1  
Creating SSU Diskettes .................................................................................................B-3  
Running the SSU...........................................................................................................B-3  
Customizing the SSU................................................................................................B-4  
Launching a Task .....................................................................................................B-5  
Resource Configuration Add-in (RCA) Window.......................................................B-6  
Defining an ISA Board.............................................................................................B-7  
Adding and Removing ISA Boards...........................................................................B-8  
Modifying Resources................................................................................................B-8  
Recommended Resource Settings .............................................................................B-9  
System Resource Usage..........................................................................................B-11  
Multiboot Add-in (MBA) Window .........................................................................B-11  
Password Administration (PWA) Window..............................................................B-12  
System Event Log (SEL) Window..........................................................................B-12  
Sensor Data Record (SDR) Manager Add-In Window.............................................B-13  
Field Replaceable Unit (FRU) Manager Add-In Window........................................B-14  
Exiting the SSU...........................................................................................................B-14  
Contents v  
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Emergency Management Port...........................................C-1  
How the EMP Works.....................................................................................................C-2  
EMP Requirements and Configurations .........................................................................C-5  
Setting Up the Server for the EMP.................................................................................C-6  
System Management Submenu .................................................................................C-6  
Console Redirection Submenu..................................................................................C-6  
Main EMP Window.......................................................................................................C-7  
Toolbar ....................................................................................................................C-7  
Status Bar.................................................................................................................C-7  
EMP Console Main Menu ........................................................................................C-8  
Server Control Operations ........................................................................................C-8  
Phonebook...................................................................................................................C-12  
Management Plug-ins..................................................................................................C-13  
SEL Viewer............................................................................................................C-13  
SDR Viewer...........................................................................................................C-14  
FRU Viewer ...........................................................................................................C-15  
FRU and SDR Load Utility..........................................................................................C-16  
When to Run the FRUSDR Load Utility .................................................................C-16  
What You Need to Do ............................................................................................C-17  
How You Use the FRUSDR Load Utility................................................................C-17  
Cleaning Up and Exiting.........................................................................................C-21  
Glossary  
Equipment Log  
vi Contents  
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1
System Overview  
System Chassis Features  
System Board Features  
System Security Features  
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The MH4500 System is a modular, multiprocessing server based on the  
Intel Pentium® II Xeon™ microprocessor. The combination of compute  
performance, memory capacity, and integrated input/output (I/O) provides a  
high performance environment for many server market applications. These  
range from large corporations supporting remote offices to small companies  
looking to obtain basic connectivity capability such as file and print services,  
email, web access, and web site server.  
As application requirements increase, you can expand your server with  
additional processors, memory, add-in boards, and peripheral devices (such as  
tape devices and hard disk drives).  
The server is available in two configurations: a stand-alone pedestal system and  
a rack system. The pedestal system can be converted to a rack-mounted system  
using an optional rack mount kit. Both configurations use the same components  
(except there is no outer covers on the rack unit). The following figures show  
the pedestal system and a rack system mounted in a rack.  
Stand-Alone Pedestal Server System  
Rack Mounted Server System (three servers shown)  
1-2 System Overview  
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Your server features the following major components:  
up to four high-performance Pentium II Xeon processors, each packaged  
in a Single Edge Connector (S.E.C.) cartridge  
integrated 512 KB or 1 MB secondary cache integrated in the S.E.C.  
cartridge  
128 MB to 4 GB of memory, using up to sixteen dual-inline memory  
modules (DIMMs)  
six PCI expansion slots for add-in boards (one slot shared with an ISA  
slot; one slot for half-length PCI boards).  
one half-length ISA expansion slot for add-in boards (shared with a PCI  
slot)  
onboard Cirrus Logic CL-GD5480 Super Video Graphics Array (SVGA)  
controller  
2 MB of video DRAM memory  
onboard single channel enhanced IDE controller  
onboard Symbios SYM53C810AE single channel narrow SCSI controller  
on the PCI-A bus providing a narrow SCSI interface for 5 1/4-inch  
devices  
onboard Symbios SYM53C896 dual-channel wide SCSI controller on the  
PCI-B bus providing an ultra 2 wide SCSI interface for 3 1/2-inch  
devices  
1.44MB diskette drive  
SCSI CD-ROM drive  
six SCSI hot swap hard disk drive expansion bays  
SCSI single connector attachment (SCA) compatible backplane that  
provides continuous fast/wide ultra 2 SCSI bus for access to all hot-swap  
drive bays  
three 5 1/4-inch bays for removable media devices  
PS/2-compatible mouse and keyboard ports  
VGA video port  
one Universal Serial Bus (USB) port.  
System Chassis Features  
The system chassis is an easy-to-expand, fabricated metal structure housing the  
power supplies, fans, expansion bays, system board, and supporting  
components. A key feature of the chassis is the “swing-out” electronics bay and  
subchassis modules, allowing easy access to the interior of the system.  
System Overview 1-3  
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Several major system component locations are shown in the following figure  
and briefly described in the following paragraphs.  
G
F
A
B
C
D
E
A.  
B.  
C.  
D.  
Fans (8)  
E.  
F.  
G.  
System Board  
SCSI Backplane  
Expansion Board Connectors  
Memory Module Connector  
Removable Media Device Bays (3)  
S.E.C. Processor Bays (4)  
System Chassis  
Power Supplies  
Two 400 watt auto-voltage-sensing power supplies provide system power. Each  
operates at 115 or 230 Vac at an operating frequency of 50/60 Hz. Both supplies  
are designed to operate together during system operation. Both power supplies  
comply with existing emissions standards and provide sufficient power for a  
fully loaded system configuration. An optional third power supply can be added  
to the system as a backup unit.  
System Cooling  
The chassis houses eight fans for cooling and airflow.  
Note: To maintain proper system cooling and air flow,  
the chassis access cover must be installed whenever the  
system is running.  
1-4 System Overview  
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Peripheral Bays  
The system supports a variety of standard PC AT-compatible peripheral devices.  
The chassis includes the following peripheral bays:  
3 1/2-inch front panel bay for mounting the standard 3 1/2-inch diskette  
drive (supports 720 KB and 1.44 MB diskettes)  
three 5 /14-inch removable media device front panel bays for mounting  
one inch high 5 1/4-inch peripheral devices, including the standard SCSI  
CD ROM drive.  
Note: Mounting a hard drive in the 5 1/4-inch bay is not  
recommended due to cooling restraints and EMI  
requirements.  
six internal hard disk drive bays for mounting up to six, one inch high,  
SCSI hot-swap hard disk drives.  
System Board Features  
The system board features processor and memory subsystems residing on the  
board. The following figure shows the components on the system board. Brief  
descriptions of the major components follow the figure.  
System Overview 1-5  
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A
B C D E  
F
G
H
I
MM  
LL  
JJ  
KK  
II  
HH  
FF  
GG  
EE  
DD  
BB  
CC  
P
J
K
AA  
Z
Y
X
Q
L
R
M
S
T
U
W
N
O
V
A.  
B.  
C.  
D.  
E.  
F.  
Wide SCSI B Connector  
System Jumpers  
U.  
VRM Connector for Processor 1  
Processor 1, Slot 2 Connector  
Main Power Connector  
V.  
Hard Drive Input LED Connector  
System Speaker Connector  
Lithium Battery  
W.  
X.  
Processor 2, Slot 2 Connector  
Processor 3, Slot 2 Connector  
Main Power Connector  
Y.  
Wake-on LAN Connector  
Z.  
G. ISA Slot  
AA.  
BB.  
CC.  
DD.  
EE.  
FF.  
Front Panel Connector  
H.  
I.  
PCI Slots B4, B3, B2, B1, A3, A2  
Processor 4, Slot 2 Connector  
IDE Connector  
Memory Module Connector  
ICMB Connector  
J.  
K.  
L.  
Diskette Drive Connector  
Auxiliary Power Connector  
USB Internal Header  
PCI Slot A1  
Video and Parallel Port Connectors  
M. Serial Port Connector  
N. Keyboard and Mouse Connector  
O. USB Connector  
P. VRM Connector for Processor 4  
Q. VRM Connector for Processors 4 and 3  
GG. SMBus Connector  
HH.  
II.  
F16 Expansion Connector  
ITP Connector  
JJ.  
KK.  
LL  
Narrow SCSI Connector  
External IPMB Connector  
SMM Connector  
R.  
S.  
T.  
VRM Connector for Processor 3  
VRM Connector for Processor 2  
VRM Connector for Processors 2 and 1  
MM. Wide SCSI A Connector  
System Board  
1-6 System Overview  
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Pentium II Xeon Processor  
The system board supports up to four Pentium II Xeon processors, each  
packaged in a Single Edge Contact (S.E.C.) cartridge. The cartridge includes the  
processor core with an integrated 16 KB primary (L1) cache; the secondary (L2)  
cache; a thermal plate; and a back cover. The processor implements the MMX™  
technology and the processor’s numeric coprocessor significantly increases the  
speed of floating-point operations.  
The processor external interface operates at 100 MHz. The second-level cache is  
located on the substrate of the S.E.C. cartridge. The cache includes burst  
pipelined synchronous static RAM (BSRAM). The L2 cache is offered in 512  
KB and 1 MB configurations, with error correcting code (ECC) that operates at  
half the core clock rate.  
The processors are supported by one or more voltage regulator modules (VRM)  
on the system board, with the number of VRMs dependent on the number of  
processors installed.  
Each S.E.C cartridge connects to the system board through a 330-pin Slot 2  
edge connector. The Slot 2 connectors are arranged in a vertical stack of four on  
the system board. The VRM modules are located adjacent to the processors.  
System Memory  
System memory is mounted on a memory module that connects to the system  
board. The module contains sixteen 168-pin DIMM sockets arranged in four  
banks. Up to 4 GB of EDO DIMM memory is supported, with 32 MB being the  
minimum (the system ships with a minimum of 128 MB). The memory module  
supports a 64/72 bit four-way-interleaved pathway to main memory on the  
module and supports 4:1 interleaving.  
System memory begins at address 0 and is continuous (flat addressing) up to the  
maximum amount of DRAM installed (exception: system memory is  
noncontiguous in the ranges defined as memory holes using configuration  
registers). The system supports both base (conventional) and extended memory.  
The system BIOS automatically detects, sizes, and initializes the memory array,  
depending on the type, size, and speed of the installed DIMMs. The BIOS  
reports memory size and allocation to the system via configuration registers.  
The memory module connects to the system board through a 242-pin connector.  
I/O Expansion Slots  
The server's expansion capabilities meet the needs of file and application servers  
for high performance I/O by providing a combination of PCI local bus and ISA  
connectors.  
The system board has one full-length ISA bus connector. The connector shares a  
chassis expansion slot with a PCI connector and supports half-length ISA  
boards.  
System Overview 1-7  
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ISA features include:  
bus speed up to 8.33 MHz  
16-bit memory addressing  
Type A transfers at 5.33 MB/second  
Type B transfers at 8 MB/second  
8- or 16-bit data transfers  
Plug and Play ready.  
The system board has two 32-bit PCI bus segments: PCI-A and PCI-B. The  
segments provide seven PCI connectors, three on PCI-A and four on PCI-B.  
PCI-A supports half-length boards only and PCI-B supports full-length boards.  
One of the PCI-B connectors shares a chassis expansion slot with an ISA  
connector.  
PCI features include:  
bus speed up to 33 MHz  
32-bit memory addressing  
5 V signaling environment  
burst transfers of up to 133 Mbps  
8-, 16-, or 32-bit data transfers  
Plug and Play ready  
parity enabled.  
Real-Time Clock/Calendar  
The real-time clock provides system clock/calendar information stored in a non-  
volatile memory (NVRAM). The replaceable real-time clock battery provides  
power backup for the real-time clock.  
BIOS  
A BIOS and Setup Utility are located in the Flash EPROM on the system board  
and include support for system setup and PCI/ISA Plug-and-Play auto-  
configuration. A number of security, reliability, and management features also  
have been incorporated to meet vital server needs.  
IDE Controller  
The system includes a single channel enhanced IDE interface controller. The  
controller has a primary connector located on the system board that supports a  
master and a slave device.  
1-8 System Overview  
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The IDE controller features:  
PIO and IDE DMA/bus master operations  
Mode 4 timings  
transfer rates up to 22 MB/second  
buffering for PCI/IDE burst transfers  
master/slave IDE mode.  
SCSI Controllers  
The system board contains two SCSI controllers: a narrow SCSI controller  
(SYM53C810AE) on the PCI-A bus, and a dual-channel wide LVD/SE  
(Ultra2/Ultra) SCSI controller (SYM53C896) on the PCI-B bus. The narrow  
controller provides support for legacy 8-bit SCSI devices in the 5 1/4-inch drive  
bays, including the factory installed SCSI CD-ROM drive. The wide controller  
drives one SCSI backplane and provides support for external expansion.  
Internally, each wide channel is identical, capable of operations using either  
8- or 16-bit SCSI providing 10 MB/sec (Fast-10) or 20 MB/sec (Fast-20)  
throughput, or 20 MB/sec (Ultra), 40 MB/sec (Ultra-wide) or 80 MB/sec  
(40 MHz) (Ultra-2).  
The SYM53C810AE (narrow) contains a high-performance SCSI core capable  
of Fast 8-bit SCSI transfers in single-ended mode. It provides programmable  
active negation, PCI zero wait-state bursts of faster than 110 MB/sec at 33 MHz,  
and SCSI transfer rates from 5 to 10 MB/sec. The narrow SCSI comes in a  
100-pin rectangular plastic quad flat pack (PQFP).  
The Sym53C896 (wide) contains a high-performance SCSI bus interface. It  
supports SE mode with 8-bit (10 or 20 MB/sec) or 16-bit (20 or 40 MB/sec)  
transfers and LVD mode with 8-bit (40 MB/sec) or 16-bit (80 MB/sec) transfers  
in a 329-pin ball grid array (BGA) package.  
Each controller has its own set of PCI configuration registers and SCSI I/O  
registers. As a PCI 2.1 bus master, the SYM53C896 supports burst data  
transfers on PCI up to the maximum rate of 132 MB/second using on-chip  
buffers.  
In the hot-swap bay, the system supports up to six, one-inch high SCSI hard disk  
drives. Also, in the 5 1/4-inch bays, the system supports three SCSI or IDE  
devices (the SCSI controller itself supports more devices, but the 5 1/4-inch bay  
can only hold a maximum of three devices).  
A wide SCSI cable provides two connectors for Ultra SCSI devices, one of  
which is used for the SCSI backplane. However, SCSI devices do not need to  
operate at the ultra transfer rate. All drives on the bus must be Ultra-2 (LVD) to  
run at 80 MB/sec (40 MHz). The 5, 10, and 20 MHz operations can coexist on  
the bus and each device interacts at its appropriate speed.  
System Overview 1-9  
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No logic, termination, or resistor loads are required to connect devices to the  
SCSI controller other than termination in the device at the end of the cable. The  
SCSI bus is terminated on the system board with active terminators that can be  
disabled.  
Video Controller  
The system has an onboard integrated Cirrus Logic CL-GD5480 64-bit high-  
performance SVGA subsystem that supports the following:  
BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and  
MDA  
2 MB of 10 ns video random access memory (VRAM) video buffer  
16-bit bus for high-speed display memory access  
hardware accelerated bit block transfers (BITBLT)  
display power management system  
supports 100 Hz refresh, non-interlaced at 640x480, 800x600, 1024x768,  
1240x1024, and 1600x1200 resolutions  
displays up to 16 million colors at 640x480 and 800x600 resolutions,  
64K colors at 1024x768 resolutions, and 256 colors at 1280x1024  
resolutions.  
Peripheral Controller  
The advanced integrated peripheral controller supports two serial ports, one  
parallel port, diskette drive, PS/2-compatible keyboard and mouse, and  
integrated Real Time Clock (RTC). The system provides the connector interface  
for each port.  
Serial Ports  
Both serial ports are relocatable. Each serial port can be set to one of four  
different COM ports and can be enabled separately. When disabled, serial port  
interrupts are available to add-in boards.  
Parallel Port  
One IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels 1.7 and  
1.9) parallel port is provided. BIOS programming enables the parallel port and  
determines the port address and interrupt. When disabled, the interrupt is  
available to add-in boards.  
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External Device Connectors  
The external I/O connectors provide support for a PS/2 compatible mouse and a  
keyboard, connector for VGA monitor, two serial port connectors, a parallel port  
connector, and a USB connector.  
System Board Management Controller (BMC)  
Server management is controlled by the System Board Management Controller  
(BMC). The BMC and associated circuits are powered from a 5Vdc standby  
voltage, which remains active when system power is switched off.  
The BMC supports the Emergency Management Port (EMP) Console which  
allows remote server management via a modem or direct connection to a  
manager system. Events monitored by the manager system include over-  
temperature and over-voltage conditions, fan failure, or chassis intrusion.  
Information on the Emergency Management Port (EMP) Console is included in  
Appendix C, “Emergency Management Port.”  
System Security Features  
To help prevent unauthorized entry or use of the system, the system includes a  
three-position key lock/switch combination to permit selected access to the drive  
bays. The system also includes Server Management software that monitors the  
chassis intrusion microswitch.  
Mechanical Locks and Monitoring  
The chassis intrusion microswitch is activated whenever the system’s access  
cover is removed (pedestal system only). When the access cover is removed, the  
switch transmits an alarm signal to the system board, where server management  
software processes the signal. The alarm system software can be programmed to  
respond to an intrusion by powering down the system or by locking the  
keyboard.  
Software Locks  
The BIOS Setup Utility and the System Setup Utility (SSU) provide a number  
of security features to prevent unauthorized or accidental access to the system.  
Once the security measures are enabled, access to the system is allowed only  
after the user enters the correct password(s). For example, the SSU allows you  
to:  
enable the keyboard lockout timer so that the server requires a password  
to reactivate the keyboard and mouse after a specified time-out period  
(1 to 120 minutes)  
set and enable administrator and user passwords  
set secure mode to prevent keyboard or mouse input and to prevent use of  
the front panel reset and power switches  
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activate a hot-key combination to enter secure mode quickly  
disable writing to the diskette drive when secure mode is set.  
Further information on the security features is contained in  
Chapter 3, “Configuring Your System.”  
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2
Setting Up Your System  
Selecting a Site  
Unpacking the System  
Getting Familiar with the System  
Installing the System  
Connecting Peripherals  
Connecting the Power Cords  
Powering on the System  
Converting to a Rack Mount Server Unit  
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Your system ships as a stand-alone, single server pedestal unit or as a rack unit  
ready to install in a rack. The pedestal system can also be converted to a rack-  
mounted server unit using a rack conversion kit (not supplied). You can  
purchase the kit from your dealer.  
The information in this chapter pertains to both configurations. Where  
differences occur between configurations, they are noted.  
Use this chapter to guide you in  
selecting a site  
unpacking the system  
becoming familiar with the system  
installing the system  
connecting peripherals  
connecting power cords  
powering on the system  
converting the system to a rack-mounted server unit.  
Selecting a Site  
The system operates reliably in a typical office environment. Choose a site that  
meets the following requirements.  
Install the system near two or more grounded, three-pronged power  
outlets, preferably on separate electrical circuits.  
Note: For the United States and Canada, this means  
NEMA 5-15R outlets for 100-120 Vac or NEMA 6-15R  
outlets for 200-240 Vac. For other international sites, this  
means three-pronged power outlets applicable for the  
electrical code of the region.  
!
WARNING  
Be sure the power service connection is through a properly  
grounded outlet.  
The site must be clean, dust-free, and well ventilated. Keep the front and  
rear ventilation openings free of obstructions and away from sources of  
heat, vibration, or physical shock.  
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The site must be isolated from strong electromagnetic fields and electrical  
noise produced by electrical devices such as air conditioners, large fans,  
large electric motors, radio and TV transmitters, and high-frequency  
security devices.  
Provide at least eight inches (20.32 centimeters) behind the system and  
three inches (eight centimeters) on each side of the system for proper  
cooling, airflow, and cable clearance.  
Site the system so that it is easily accessible for system maintenance and  
installation of system upgrades.  
With the site selected, unpack and set up the system as described next.  
Unpacking the System  
!
WARNING  
Your system weighs approximately 85 pounds (38.25 kg),  
minimum configuration. If your system contains optional  
boards and peripheral devices, it may weigh up to 100  
pounds (45.4 kg). To avoid personal injury, make sure you  
have someone help you lift or move the system.  
When you receive your system, inspect the shipping carton(s) prior to  
unpacking. If the shipping carton(s) is damaged, note the damage, and if  
possible, photograph it for reference.  
After removing the contents of the carton(s), inspect for damage. If the contents  
appear damaged, file a damage claim with the carrier immediately. Keep the  
cartons and the packing materials.  
Check that you have all the parts listed on the packing slip. If any are missing,  
contact the dealer where you purchased the system.  
Set the system where you can easily look at the front and rear. Take a few  
minutes and become familiar with the system’s controls, indicators, and  
connectors (see “Getting Familiar with the System,” next).  
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Getting Familiar with the System  
Before setting up your system, you should become familiar with the system’s  
features, such as the location of your system's front and rear panel switches,  
indicators, and connectors.  
Front View  
The following figure shows locations of controls and indicators on the front of  
the system. A brief description of the controls and indicators follows the figure.  
Note: The stand-alone server unit and its controls and  
indicators are shown in the following front and rear view  
figures. All controls and indicators shown on the stand-alone  
unit are the same on the rack unit except for orientation, as  
the unit is mounted in the rack on its side.  
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A
B C  
D
E
F
L
G
H
I
J
K
A.  
B.  
C.  
D.  
CD-ROM Drive  
Standard, factory-installed CD-ROM Drive  
Standard, factory-installed 3 1/2-inch diskette drive.  
Press to turn system DC power on or off.  
Diskette Drive  
Power On/Off Button  
Sleep/Service Button  
Press to put system in power saving mode or service  
mode.  
E.  
F.  
Reset Button  
Press to reset system.  
Front Panel LEDs (starting at top)  
Power On  
When lit (green), DC power is present.  
Disk Bay Power On  
Hard Disk Activity  
Fan Failure  
Power Supply Failure  
Six Hard Drive LEDs  
(labeled 0 - 5)  
When lit (green), DC power is present at hard drive bay.  
When lit (green), hard disk drive is in use.  
When lit (yellow), a cooling fan has failed.  
When lit (yellow), a power supply has failed.  
When lit (yellow), associated drive failed.  
G.  
H.  
NMI Button  
Used for system troubleshooting by qualified technical  
personnel only.  
System Security Lock  
Key operated lock to prevent unauthorized access to  
server controls.  
I.  
EMI Shield Lock  
Latches metal EMI shield door.  
J.  
K.  
L.  
Internal Drive Bays  
Metal EMI Shield  
Holds up to six 1” high SCSI hot-swap hard disk drives.  
EMI shield for SCSI hard drives.  
5 1/4-inch Expansion Drive Bay  
Holds up to three 5 1/4-inch devices, including the  
factory-installed CD-ROM drive.  
Front Features and Controls  
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Rear View  
The following figure shows the location of system controls, indicators, and  
connectors on the rear of the system. The rack unit is similar except that it is  
mounted in the rack on its side.  
M
H
I
L
A
B
D
C
E
J
K
F
G
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
I.  
Parallel Port Connector  
VGA Monitor Connector  
Serial Port A (COM1)  
Serial Port B (COM2)  
Mouse Connector  
25-pin parallel printer port connector.  
15-pin monitor connector.  
9-pin serial COM1 port connector.  
9-pin serial COM2 port connector.  
6-pin PS/2-compatible mini-DIN mouse connector.  
6-pin PS/2-compatible mini-DIN keyboard connector.  
Single Universal Serial Bus connector.  
Keyboard Connector  
USB Connector  
Expansion Slots  
1 shared ISA/PCI slot, 1 ISA slot, and 6 PCI slots.  
Optional power supply bay for one backup power supply.  
Supplies AC power to the power supply.  
Power Supply Bay  
AC Input Power Connector  
Power Supply Fan  
Power Supply LED  
J.  
K.  
L.  
Supplies cooling air to the power supply.  
When lit, indicates AC power is available to power  
supply.  
not  
lit, indicates power supply failure.  
M.  
Power Supply Failure LED  
When  
Rear Features and Controls  
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Installing the System  
How you install the system depends on whether you have the stand-alone  
pedestal unit or the rack-mounted unit. If you have the pedestal unit, install it at  
your site and connect peripherals and power as explained next.  
If you have the rack mounted unit, you need to install slide bars on the sides of  
the unit before it can be installed in a standard EIA-compatible 19-inch  
equipment rack. You must also install rack extension brackets and slider  
assemblies in the rack for the unit to mount on. See “Attaching the Outer Slide  
Bars to the Chassis” and Preparing the Rack” later in this chapter for  
procedures. Once your rack unit is in the rack, connect peripherals and power as  
explained next.  
Connecting Peripherals  
If your system normally operates without a monitor, keyboard, or mouse (for  
example, as a network server), you must install them to configure the system.  
You may remove them after running the System Setup Utility (SSU). For  
information on running the SSU, refer to Appendix B of this User’s Guide.  
Refer to the preceding figure and connect your keyboard, monitor, and mouse.  
Connect any external peripheral devices such as a printer by following the  
instructions included with the device.  
!
CAUTION  
System damage may result if the keyboard/mouse cable is  
connected or disconnected when power is applied to the  
system.  
Connecting the Power Cords  
The system contains two 400-watt power supplies. Each power supply is  
designed for automatic sensing of 115 or 230 Vac power, eliminating the need  
for a line voltage selector switch. The power supplies operate at a frequency of  
50/60 Hz.  
The system operates with both power supplies connected to power. Each power  
supply is separately connected to a power source with its own power cord.  
Connect each power cord as follows.  
1.  
Plug the female end of the AC power cord into its socket on the back of the  
power supply.  
You may need to slide the plug-lock away from the socket to allow  
insertion of the plug into the socket.  
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To unplug the power cord, slide the lock away from the plug while  
carefully pulling it out of the socket. Do not pull on the cord, only the  
plug.  
2. Plug the male end of the power cord into a wall-mounted power outlet.  
Plug the male end of the power cord into an NEMA 5-15R outlet for  
100-120 Vac.  
Plug the male end of the power cord into an NEMA 6-15R outlet for  
200-240 Vac.  
If the power cords supplied with the system are not compatible with the AC wall  
outlets in your region, obtain suitable power cords that meet the following  
criteria.  
The power cord must be rated for the available AC voltage and have a  
current rating that is at least 125% of the current rating of the system.  
The power cord connector that plugs into the wall outlet must be  
terminated in a grounding-type male plug designed for use in your region.  
It must have certification marks showing certification by an agency  
acceptable in your region.  
The power cord connector that plugs into the system must be an  
IEC type CEE-22 female connector.  
The power cord must be less than 1.8 meters (6.0 feet) long.  
!
WARNING  
Your system ships with two power cords, one for each power  
supply. Do not attempt to modify or use the supplied AC  
power cords if they are not the exact type required.  
Powering On the System  
Power on your system as follows.  
1. Make sure all external devices (monitor, keyboard, mouse) and power cords  
are connected.  
2. Make sure both AC power supply cords are connected to the system and  
power outlets.  
3. Power on the monitor and any other external devices.  
4. Press the dc push-button power on/off switch on the front panel.  
Verify that the dc power-on LED on the front panel is lit. If it is not lit,  
ensure that the AC power cords are connected to functional AC power  
sources.  
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Verify that the AC power-on and power supply failure LEDs on the  
back of each power supply are lit. If the power supply failure LED is not  
lit, ensure that the AC power cord is connected to a functional AC  
power source.  
!
WARNING  
The DC push-button on/off switch on the front panel does  
not turn off AC power. To turn off AC power, you must  
unplug all power supply cords from either the power supplies  
or from the power sources. Do NOT turn off AC power  
without first turning off DC power.  
After a few seconds your system begins the internal Power-On Self Tests  
(POST). POST automatically checks the system board, CPU module(s),  
memory, keyboard, and most installed peripheral devices.  
!
CAUTION  
Always allow POST to complete before powering down your  
system.  
!
CAUTION  
The server management logic on your system board  
monitors and logs system voltage changes. When powering  
down your system, you may experience up to five seconds  
delay from the time you press the push-button power on/off  
switch on the front panel and your system powering down.  
This is normal system operation and is required by the  
server management logic.  
If you have problems powering on your system, refer to Chapter 5, “Solving  
Problems,” in this guide.  
After you have successfully powered on your system, insert the  
EXPRESSBUILDER CD ROM into the CD ROM drive, reboot the system, and  
follow the screen prompts to run EXPRESSBUILDER.  
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Converting to a Rack Mount Server Unit  
You can convert a pedestal system to a rack mounted server unit using an  
optional rack installation kit available from your dealer. The kit contains the  
slide rails, bezel frame, and other hardware necessary for mounting the system  
in an EIA-compatible 19-inch equipment rack. Once you have the kit, use the  
following procedures to prepare the system for mounting in a rack. You should  
also follow any instructions that may come with the kit.  
Before starting the conversion, ensure that you have all the parts necessary for  
the conversion (check the packing slip that comes with the rack installation kit).  
You should also observe and implement the following equipment rack warnings  
and cautions.  
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Equipment Rack Warnings and Cautions  
Observe and implement the following equipment rack warnings and cautions  
before starting the conversion.  
!
WARNING  
Anchor the Equipment Rack. The equipment rack must be  
anchored to an unmovable support to prevent it from falling  
over when one or more servers are extended in front of it on  
slide assemblies. The anchors must be able to withstand a  
force of up to 113 kg (250 lbs). You must also consider the  
weight of any other device installed in the rack.  
Main AC Power Disconnect. You are responsible for  
installing an AC power disconnect for the entire rack unit.  
This main disconnect must be readily accessible, and it must  
be labeled as controlling power to the entire unit, not just to  
the server(s).  
Grounding the Rack Installation. To avoid a potential  
electrical shock hazard, you must include a third wire safety  
grounding conductor with the rack installation. If server  
power cords are plugged into AC outlets that are part of the  
rack, then you must provide proper grounding for the rack  
itself. If server power cords are plugged into wall AC outlets,  
the safety grounding conductor in each power cord provides  
proper grounding only for the server. You must provide  
additional, proper grounding for the rack and other devices  
installed in it.  
Overcurrent Protection. The server is designed for an AC  
line voltage source with up to 20 amperes of overcurrent  
protection. If the power system for the equipment rack is  
installed on a branch circuit with more than 20 amperes of  
protection, you must provide supplemental protection for the  
server. If more than one server is installed in the rack, the  
power source for each server must be from a separate  
branch circuit. The overall current rating of a server  
configured with three power supplies is under 12 amperes.  
!
CAUTION  
Temperature. The operating temperature of the server,  
when installed in an equipment rack, must not go below 5 °C  
(41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in  
temperature can cause a variety of problems in your server.  
Ventilation. The equipment rack must provide sufficient  
airflow to the front of the server to maintain proper cooling. It  
must also include ventilation sufficient to exhaust a  
maximum of 4,100 Btu's per hour for the server. The rack  
selected and the ventilation provided must be suitable to the  
environment in which the server is used.  
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Converting the System Pedestal Unit  
Converting your pedestal system to a rack mounted unit consists of:  
removing the top and side covers  
removing the bezel frame  
installing a new bezel frame  
installing handles  
attaching slide rails to the chassis  
preparing the rack.  
After the system unit is converted to a rack unit, install the unit in the rack (see  
“Installing the Unit in the Rack” later in this chapter).  
Removing the System Unit Covers  
Remove the one piece system unit top and side cover as follows.  
1. Power down the system, disconnect any peripheral devices, and unplug all  
power cords.  
2. At the back of the system unit, remove and save the screw from the top  
cover (see the following figure).  
Removing the Cover Screws  
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3. Grasp the built-in handle on the back of the cover and, using an even pull,  
slide the cover back about an inch until it stops.  
4. Pull the cover straight up and off the chassis. Set the cover aside.  
5. Remove and save the two screws holding the access (side) panel in place.  
6. Grasp the built-in handle on the back of the access panel and, using an even  
pull, slide the cover back about an inch until it stops.  
7. Pull the cover straight away from the chassis and set aside.  
Replacing the Bezel Frame  
The bezel frame must be replaced with a new bezel frame containing cutouts for  
two chassis handles. Remove the bezel frame from the system unit and replace it  
with a new bezel frame as follows.  
1. Open the bezel door all the way to the left (as you face the unit) and lift the  
door up slightly to free it from the bezel frame, then remove from the frame.  
2. Remove the bezel frame by pressing its seven retaining tabs toward the  
center of the chassis while pulling the frame away (see the following figure).  
B
A
A.  
B.  
Bezel Frame  
Frame Tabs (7)  
Replacing the Bezel Frame  
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3. Install the new bezel frame by inserting the retaining tabs into their  
corresponding slots on the chassis.  
4. Install the bezel door by inserting the door onto the hinge pins on the  
chassis. Shut the bezel door.  
Installing the Chassis Handles  
Install the two chassis handles on the chassis as follows.  
!
WARNING  
Attaching the chassis handles requires repositioning the  
system unit on its side. The unit weighs between 85 pounds  
(38 kg) and 100 pounds (45 kg), depending on configuration.  
To avoid injury, make sure you have someone help you to  
position the unit on its side.  
1. Turn the system unit on its side, with the electronics bay facing up and the  
front of the unit facing you.  
2. Locate the two rectangular cutouts in the bezel frame, one on each side, and  
the two threaded holes in each side of the chassis (see the following figure).  
3. Attach the handles, one to a side, to the chassis. Because of the bezel frame  
configuration, the handles can only fit one way.  
Align the two holes in the handle with the two threaded holes in the  
chassis.  
Fasten the handle in place with two screws from the kit.  
Repeat for the second handle.  
A
B
C
D
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A.  
B.  
C.  
D.  
Bezel Frame  
Rectangular Cutout  
Chassis Handle  
Screws  
Attaching the Chassis Handles  
Attaching the Outer Slide Bars to the Chassis  
Note: If you have a rack unit, you must use the  
following procedure to attach the slide bars before mounting  
the unit in the rack. Observe all safety precautions,  
warnings, and cautions noted throughout this chapter.  
Each slide assembly consists of a large outer bar, a center bar, and a small outer  
bar. The large outer bar and the center bar attach to the rack unit. The small  
outer bar attaches to the system chassis. As the slide assembly ships as an  
assembled unit, you must remove the small outer bar from the assembly before  
attaching to the chassis.  
Remove the small outer bar from each slide assembly and attach each bar to the  
chassis as follows.  
1. Position the slide assembly on a flat surface with the small outer bar down.  
2. Fully extend the three telescoping bars until they lock in place (see the  
following figure).  
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3. While pressing down on the small outer bar safety latch (4 on the following  
figure), pull the small outer bar out of the assembly and set aside for  
installation on the chassis.  
Release the safety latch on the center bar (5 on the figure) and collapse  
the large outer bar and center bar together.  
Set the assembly aside for later installation in the rack.  
4
1
2
3
5
1.  
Large Outer Bar  
Center Bar  
2.  
3.  
4.  
5.  
Small Outer Bar  
Safety Latch on Small Outer Bar  
Safety Latch on Center Bar  
Releasing the Small Outer Bar  
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4. Attach each small outer bar to the chassis as follows.  
Align the mounting holes in the bar to the threaded holes in the chassis  
(see the following figure). The right angle end of the bar goes toward the  
front of the chassis.  
Secure the bar to the chassis with four screws from the kit.  
1
2
4
3
1.  
2.  
3.  
4.  
Threaded Holes in Chassis  
Safety Latch  
Screw (1 of 4)  
Small Outer Bar (right angle end)  
Attaching the Small Outer Bar to the Chassis  
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Preparing the Rack  
Note: If you have a rack unit, you must use the  
following procedure to prepare the rack before mounting the  
unit in the rack. Observe all safety precautions, warnings,  
and cautions noted throughout this chapter.  
The converted system unit (or rack unit) mounts in a standard EIA-compatible  
19-inch equipment rack similar to that shown in the following figure (shown  
with three server units installed).  
Typical Equipment Rack  
Before you can mount the unit in the rack, you must install a set of rack  
extension brackets and slider rails to the rack. Do this as explained in the  
following paragraphs.  
Installing the Rack Extension Brackets  
Install the four (two to a side) rack extension brackets on the rack as follows.  
1. Determine where you want to install the server unit in the rack.  
If the rack is empty, install the server unit in the bottom most position.  
If there are units already installed, install your unit in the next empty  
space from the bottom of the rack.  
2. Remove a right-angle extension bracket, two screws, and a bar nut from the  
kit. The bar nut is a flat bar with four threaded holes.  
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3. Align the bracket behind the rack’s vertical edge and behind the mounting  
holes in the vertical edge (see the following figure).  
2
1
4
3
1.  
2.  
3.  
4.  
Screw  
Rack Vertical Rail  
Bar Nut  
Right angle Extension Bracket  
Installing the Extension Brackets  
4. Determine where you want to attach the bracket on the rack’s vertical rail.  
When determining where to attach the bracket, be sure to allow space  
for additional units.  
Mark, with a pencil, the bracket top and bottom hole locations on the  
rail.  
5. Insert a screw through the marked top hole in the vertical rail and through  
the top hole in the extension bracket.  
6. Place a bar nut over the screw and loosely thread the screw into the bar nut.  
7. Insert a screw through the marked bottom hole in the vertical rail and  
extension bracket and loosely thread the screw into the bar nut.  
8. Install the remaining three extension brackets, bar nuts, and screws.  
Before installing, carefully align each bracket in exactly the same  
vertical position as the first bracket.  
After installing, check that the brackets are vertically aligned and level  
with each other.  
9. Tighten all the screws holding the brackets to the rack.  
Installing the Slider Assemblies  
Use the following procedure to install each slider assembly on the extension  
brackets in the rack. Refer to the following figure while performing the  
procedure.  
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1
2
2
4
5
6
3
2
7
4
6
2
2
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Back Extension Bracket  
8-32 Screw  
Flat Washer, Lock Washer, and 8-32 Nut  
Large Outer Bar  
Safety Latch on Center Bar  
Center Bar  
Front Extension Bracket  
Installing the Slider Assembly  
1. With the safety latch (5 on the above figure) end of the slider assembly  
towards the back of the rack, press the flat side of the slider assembly into  
the U-shaped sections of the previously installed extension  
brackets (1 and 7).  
2. Slide the slider assembly towards the front of the rack until the end of the  
large outer bar (4) is flush with the end of the U-shaped section of the front  
extension bracket (7).  
3. Carefully slide the center bar (6) towards the front of the rack until the  
oblong hole in the bar is over the first hole in the large outer bar (4).  
Insert a 8-32 screw through the oblong hole in the center bar, the hole in  
the large outer bar, and into the first hole in the front extension bracket.  
Place a flat washer, lock washer, and a 8-32 nut on the screw and  
loosely tighten.  
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4. Carefully slide the center bar (6) towards the back of the rack until the  
oblong hole in the bar is over the third hole from the front of the large outer  
bar (4).  
Insert an 8-32 screw through the oblong hole in the center bar, the hole  
in the large outer bar, and into the oblong slot in the front extension  
bracket.  
Place a flat washer, lock washer, and a 8-32 nut on the screw and  
loosely tighten.  
5. Secure the back end of the large outer bar (4) to the back extension  
bracket (1).  
The end of the outer bar has four holes. The extension bracket has two  
holes and two elongated slots for fastening the bar.  
Align two holes in the outer bar with a hole and slot in the bracket.  
Which holes/slots you use depends on the depth of the rack.  
Insert an 8-32 screw through each of the two holes in the outer bar and  
through the hole and slot in the extension bracket.  
Place a flat washer, lock washer, and a 8-32 nut on each screw and  
loosely tighten.  
6. Check that the bars and brackets are positioned correctly in the rack.  
7. Tighten all the screws holding the bars to the extension brackets and rack.  
Installing the Rack Unit in the Rack  
Note: If you have a rack unit, you must use the  
following procedure to install the unit in the rack. Observe all  
safety precautions, warnings, and cautions noted throughout  
the procedures.  
Install your converted unit (or rack unit) in the rack as follows.  
Setting Up Your System 2-21  
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!
WARNING  
Anchor The Equipment Rack. The equipment rack must be  
anchored to an unmovable support to prevent it from falling  
over when one or more servers are extended in front of it on  
slide assemblies. The anchors must be able to withstand a  
force of up to 113 kg (250 lbs). You must also consider the  
weight of any other device installed in the rack.  
Avoid Injury. The minimum server configuration weighs 38  
kg (85 lbs); the maximum configuration weighs 45 kg (100  
lbs). To avoid personal injury when installing the server,  
have someone help you position the server in the rack.  
Do not attempt to lift or move the server unit by the handles  
on the power supplies.  
1.  
2.  
Pull the telescoping center bar (2 on the following figure) out of each slider  
assembly on the rack until it locks in place.  
With someone helping you, use the handles on the sides of the rack unit to  
lift and slide the unit into the slider assemblies.  
Align the small bars (1) attached to the sides of the system unit with the  
extended center bars (2).  
Carefully slide the server unit into the extended center bars until it stops.  
Press in on the safety latches (4) on the small bars and carefully slide the  
server unit all the way into the rack.  
3.  
Check that the server unit slides in and out of the rack. Grasp the two  
handles on the sides of the unit and slowly pull the unit out and push it back  
in.  
4.  
5.  
Connect all external peripherals and cables.  
Connect the two power supply cables to the back of the server unit and to a  
power source.  
6.  
Power on the server unit.  
2-22 Setting Up Your System  
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2
3
1
4
2
1.  
Small Outer Bar  
Center Bar  
2.  
3.  
4.  
Large Outer Bar  
Safety Latch  
Installing the Server in the Rack  
Setting Up Your System 2-23  
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3
Configuring Your System  
Using the BIOS Setup  
Using the Symbios SCSI Utility  
Using the Optional RAID Controller  
Configuring System Board Jumpers  
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This chapter describes the Setup utilities that you can use to change your system  
configuration. The utilities described in this chapter include:  
BIOS Setup Utility  
Symbios SCSI Utility.  
The BIOS Setup Utility is used to configure the system and any option boards  
you may add. The BIOS Setup Utility is stored in the system FLASH memory.  
You do not need a diskette to run the BIOS Setup Utility.  
The Symbios SCSI Utility is used to configure the SCSI controller in your  
system, perform a SCSI disk format, or verify disk operation on the SCSI disk  
drives. The utility is also used to configure any SCSI removable media devices  
installed in your system. You do not need a diskette to run this utility as it is  
accessible during system boot-up.  
In addition, the following utilities are available for your use in configuring the  
system. Information on each utility is contained in the referenced appendix.  
System Setup Utility (SSU) (see Appendix B, “System Setup Utility”)  
Emergency Management Port (EMP) (see Appendix C, “Emergency  
Management Port”)  
FRUSDR Load Utility (see Appendix C, “Emergency Management  
Port”).  
The System Setup Utility can be used to configure your system and any option  
boards you may add to your system. The SSU reads stored system event  
information. Appendix B contains information on the SSU.  
The Emergency Management Port (EMP) is used for remote monitoring of the  
server. The FRUSDR Load Utility can be used to update the field replacement  
unit (FRU), sensor data record (SDR) and desktop management interface (DMI)  
flash components. Appendix C contains information on both utilities.  
If your system is factory configured, you normally don’t need to run the SSU,  
BIOS Setup, or Symbios SCSI Utility unless you want to change the password  
or security features, add certain types of option boards or devices, or upgrade  
your system board.  
Also included in this chapter is information on setting jumpers on the system  
board for clearing  
CMOS nonvolatile RAM (NVRAM)  
System passwords.  
3-2 Configuring Your System  
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Using the BIOS Setup Utility  
The BIOS Setup Utility is used to change system configuration parameters. Note  
that many BIOS Setup parameters are also configurable with the SSU. However,  
BIOS Setup Utility parameters that are settable with the SSU are overwritten by  
the SSU the next time the SSU is run. The BIOS Setup Utility is resident in the  
system Flash memory and does not require a diskette or an operating system  
present to run.  
You can access the BIOS Setup utility when you turn on or reboot your system.  
Use the following procedure to run the BIOS Setup Utility.  
1. Power-on or reboot the system. The “Press <F2> to enter SETUP” message  
displays.  
2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed.  
The menu bar at the top of the Main Menu lists the following selections.  
Menu Bar Selections  
Menu  
Use  
Main  
Use for basic system configuration.  
Advanced  
Security  
Use for setting the Advanced Features available on your system.  
Use to set User and Supervisor Passwords and Backup and Virus-  
Check reminders.  
Server  
Boot  
Exit  
Use for configuring Server Management features.  
Use to configure Boot Device priority.  
Exits current setup.  
Use the arrow keys to select a menu or an item on a displayed menu. Press the  
value keys (listed in the table below) to cycle through the allowable values for  
the selected field. Use the Exit menu’s “Save Changes” selection to save the  
current values on all the menus.  
To display a submenu, position the cursor on a selection that has a submenu and  
press Enter. Selections with submenus are preceded by an arrow.  
Refer to the following table for information on the keys you use with BIOS  
Setup. These keys are also listed at the bottom of the Setup Menu.  
Setup Menu Keys  
Key  
Function in Setup Menu  
F1 or Alt-H  
Get Help about an item.  
ESC  
Exit the current menu and return to the previous menu.  
Move between menus.  
Left or right arrow keys  
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Setup Menu Keys  
Key  
Function in Setup Menu  
Up or down arrow keys  
Move cursor up and down. The cursor moves only to the  
settings that you can change.  
-
Select the previous value for the field.  
Select the next value for the field.  
+
F9  
Load default configuration values for this menu.  
Save configuration values and exit.  
F10  
Enter  
Execute command or Select submenu.  
The following BIOS Setup Configuration tables show the default settings for the  
BIOS Setup Utility. Recommended values are bold. The tables also provide a  
space for you to record any changes you make to these settings.  
Main Menu  
The following table shows the Main Menu settings.  
Main Menu  
Feat u re  
Ch oices  
Descript ion  
You r Set t in g  
System Time  
HH:MM:SS  
Sets the system time.  
Sets the system date.  
Selects the diskette type.  
System Date  
MM/DD/YYYY  
Legacy Diskette A:  
Disabled  
360KB  
1.2 MB  
720KB  
1.44 MB  
2.88 MB  
Legacy Diskette B:  
Hard Disk Pre-delay  
Disabled  
360KB  
1.2 MB  
720KB  
1.44 MB  
2.88 MB  
Selects the diskette type.  
Disabled  
Adds a delay before the first BIOS  
3, 6, 9, 12, 15, 21, or access of a hard drive. Some hard  
30 seconds  
drives hang if accessed before they  
initialize. The delay allows the drive  
to initialize after power up, before  
being accessed.  
Primary IDE Master  
Primary IDE Slave  
Press Enter  
Refer to “Primary IDE Master and  
Slave Submenu.”  
Press Enter  
Refer to “Primary IDE Master and  
Slave Submenu.”  
Keyboard Features  
Press Enter  
Refer to “Keyboard Submenu.”  
Information for all processors is  
Processor Information  
Press Enter  
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Main Menu  
Feat u re  
Ch oices  
Descript ion  
You r Set t in g  
described.  
Language  
English (US)  
Selects which language BIOS  
displays in.  
Spanish, Italian  
French, German,  
Japanese (Kanji)  
Primary IDE Master and Slave Submenu  
The following table shows the settings for the Primary IDE Master and Slave  
submenu.  
Primary IDE Master and Slave Submenu  
Feature  
Choices  
Auto  
Description  
Your Setting  
Type  
Auto allows the system to attempt  
auto-detection of the drive type.  
None informs the system to ignore  
this drive.  
None  
CD-ROM  
IDE Removable  
ATAPI Removable  
Allows the manual entry of some  
fields described below.  
User  
User allows the manual entry of all  
fields described below.  
Cylinders  
Heads  
1 to 2048  
Number of cylinders on drive. This  
field is changeable only for Type  
User.  
1 to 64  
1 to 64  
Number of read/write heads on  
drive. This field is changeable only  
for Type User.  
Sectors  
Number of sectors per track. This  
field is changeable only for Type  
User.  
Maximum Capacity  
Multi-Sector Transfer  
N/A  
Computed drive size. This field is  
informational only for Type User.  
Disabled  
Determines the number of sectors  
2, 4, 8, or 16 sectors per block for multi-sector transfers.  
This field is informational only for  
Type Auto.  
LBA Mode Control  
Disabled  
Enabled  
Enabling LBA causes logical block  
addressing to be used in place of  
cylinders, heads, and sectors. This  
field is informational only for Type  
Auto.  
32 Bit I/O  
Disabled  
Enabled  
Enabling allows 32 bit IDE data  
transfers.  
Transfer Mode  
Standard  
Fast PIO 1  
Fast PIO 2  
Fast PIO 3  
Fast PIO 4  
Selects the method for moving data  
to and from the drive. This field is  
informational only for Type Auto.  
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Primary IDE Master and Slave Submenu  
Feature  
Choices  
Description  
Your Setting  
Ultra DMA Mode  
Disabled  
Enabled  
Selects the Ultra DMA Mode for  
moving data to and from the drive.  
Keyboard Submenu  
The following table shows the settings for the Keyboard submenu.  
Keyboard Submenu  
Feature  
Choices  
Description  
Your Setting  
NumLock  
Auto  
On  
Selects power-on state for Num  
Lock.  
Off  
Key Click  
Disabled  
Enables or disables key click.  
Enabled  
Keyboard auto-repeat  
rate  
30/sec  
26.7/sec  
21.8/sec  
18.5/sec  
13.3/sec  
10/sec  
6/sec  
Selects the number of times per  
second a key repeats while it is  
held down.  
2/sec  
Keyboard auto-repeat  
delay  
1/4 sec  
1/2 sec  
3/4 sec  
1 sec  
Selects delay before key repeat.  
Advanced Menu  
The following table shows the Advanced Menu settings.  
Advanced Menu  
Feature  
Choices  
Description  
Your Setting  
Plug and Play OS  
No  
Yes  
Select Yes if you are booting a  
Plug and Play capable operating  
system.  
Reset Configuration  
Data  
No  
Yes  
Select Yes if you want to clear the  
system configuration data during  
next boot. System automatically  
resets to No in next boot.  
PCI Configuration  
Press Enter  
Refer to “PCI Configuration  
Submenu.”  
I/O Device  
Configuration  
Press Enter  
Refer to “I/O Device Configuration  
Submenu.”  
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Advanced Menu  
Feature  
Choices  
Description  
Your Setting  
Use Multiprocessor  
Specification  
1.1  
1.4  
Selects version of multiprocessor  
specification to use. Some  
operating systems require version  
1.1 for compatibility reasons.  
Large Disk Access  
Mode  
LBA  
CHS  
Select LBA for IDE drives.  
System Wakeup  
Feature  
Disabled  
Enabled  
If enabled, the system powers up  
upon receiving a “magic packet” on  
LAN, ring on COM2, or PME  
interrupt from a PCI board.  
Pause Before Boot  
Enabled  
Disabled  
Enables five second delay before  
booting operating system.  
Advanced Chipset  
Control  
Press Enter  
Refer to “Advanced Chipset Control  
Submenu.”  
PCI Configuration Submenus  
The following tables show the settings for the PCI Device Embedded SCSI  
submenu and PCI Devices submenu. The submenus should only be changed by  
qualified technical personnel.  
!
CAUTION  
Leave the PCI Device Embedded SCSI submenu at factory-  
default settings. This submenu should only be changed by  
qualified technical personnel.  
PCI Device, Embedded SCSI Submenu  
Feature  
Choices  
Description  
Your Setting  
Enabled  
Disabled  
Option ROM Scan  
Enables option ROM scan of the  
selected device. Used to enable  
embedded Symbios SCSI  
controller  
Enable Master  
Latency Timer  
Enabled  
Disabled  
Enabled selects the device as a  
PCI bus master.  
Default  
0020h  
0040h  
0060h  
0080h  
00A0h  
00C0h  
00E0h  
Minimum guaranteed time, in units  
of PCI bus clocks, that a device  
may be master on a PCI bus.  
Caution: Do not change this setting  
unless you fully understand the  
priority of this device on the PCI  
bus.  
Active Termination  
Disabled  
Selects the setting of the onboard  
SCSI A On  
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PCI Device, Embedded SCSI Submenu  
Feature  
Choices  
Description  
Your Setting  
SCSI B On  
SCSI termination.  
SCSI A & B On  
Single-Ended  
Force/Auto Set  
Force A and B  
Force B, Auto A  
Force A, Auto B  
Auto  
If set for Force Single, the SCSI  
channel defaults to Single-Ended  
operation. Auto-Set uses hardware  
detection to determine single vs.  
double-ended operation.  
The PCI Devices submenu (see the following table) should only be changed by  
qualified technical personnel.  
!
CAUTION  
Leave the PCI Devices submenu at factory-default settings.  
This submenu should only be changed by qualified technical  
personnel.  
PCI Devices Submenu  
Feature  
Choices  
Description  
Your Setting  
Option ROM Scan  
Enabled  
Disabled  
Enables option ROM scan of all  
devices other than the onboard  
SCSI controllers.  
Enable Master  
Latency Timer  
Enabled  
Disabled  
Enabled selects all devices as a  
PCI bus master, other than  
onboard SCSI controllers.  
Default  
0020h  
0040h  
0060h  
0080h  
00A0h  
00C0h  
00E0h  
Minimum guaranteed time, in units  
of PCI bus clocks, that a device  
may be master on a PCI bus.  
Caution: Do not change this setting  
unless you fully understand the  
priority of this device on the PCI  
bus.  
I/O Device Configuration Submenu  
The following table shows the settings for the I/O Device Configuration  
submenu.  
I/O Device Configuration Submenu  
Feature  
Choices  
Description  
Your Setting  
COM 1:  
Disabled  
Enabled  
Auto  
Auto forces BIOS to configure the  
port.  
OS Controlled forces OS to  
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I/O Device Configuration Submenu  
Feature  
Choices  
Description  
Your Setting  
OS Controlled  
configure the port.  
(Serial Port A)  
Base I/O Address  
3F8  
2F8  
3E8  
2E8  
Selects the base I/O address for  
COM port 1.  
Interrupt  
IRQ 3  
Selects the IRQ for COM port 1.  
IRQ 4  
COM 2:  
Disabled  
Enabled  
Auto  
Auto forces BIOS to configure the  
port.  
OS Controlled forces OS to  
configure the port.  
(Serial Port B)  
OS Controlled  
Base I/O Address  
3F8  
2F8  
3E8  
2E8  
Selects the base I/O address for  
COM port 2.  
Interrupt  
IRQ 3  
Selects the IRQ for COM port 2  
IRQ 4  
Parallel Port  
Disabled  
Enabled  
Auto  
Auto forces BIOS to configure the  
port.  
OS Controlled forces OS to  
OS Controlled  
configure the port.  
Mode  
Output only  
Bi-directional  
EPP  
Selects parallel port mode.  
ECP  
Base I/O Address  
378  
278  
Selects the base I/O address for  
LPT port.  
Not available in ECP or EPP  
modes.  
Interrupt  
IRQ 5  
Selects the IRQ for LPT port.  
IRQ 7  
DMA channel  
Floppy disk controller  
PS/2 Mouse  
DMA 1  
DMA 3  
Selects the DMA for LPT port.  
Disabled  
Enabled  
Enables onboard diskette  
controller.  
Auto  
Disabled  
Enabled  
Enables or disables onboard  
mouse. Disabling frees up IRQ 12.  
If enabled, the OS can determine  
whether to enable or disable  
mouse.  
Advanced Chipset Control Submenu  
The following table lists the settings for the Advanced Chipset Control  
submenu.  
Configuring Your System 3-9  
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Advanced Chipset Control Submenu  
Feature  
Choice  
Description  
Your Setting  
Address Bit Permuting  
Disabled  
Enabled  
To be enabled, there must be a  
power of 2 number of rows, all rows  
must be the same size, and all  
populated rows must be adjacent  
and start at row 0. Two-way or four-  
way permuting is set automatically  
based on memory configuration.  
Base RAM Step  
Extended RAM Step  
L2 Cache  
1 MB  
1 KB  
Every location  
Tests base memory once per MB,  
once per KB, or every location.  
1 MB  
1 KB  
Every location  
Tests extended memory once per  
MB, once per KB, or every location.  
Enabled  
Disabled  
When enabled, secondary cache is  
sized and enabled. For Core Clock  
Frequency-to-System Bus ratios  
equal to two, BIOS automatically  
disables the L2 cache.  
ISA Expansion Aliasing  
Enabled  
Disabled  
When enabled, every I/O access  
with an address in the range  
x100-x3FFh, x500-x7FFh,  
x900-xBFF, and xD00-xFFFh is  
internally aliased to the range  
0100-03FFh before any other  
address range checking is  
performed.  
Memory Scrubbing  
Disabled  
Enabled  
When enabled, BIOS automatically  
detects and corrects SBEs.  
Read Prefetch for  
PXBOA  
16  
32  
64  
Configures the number of Dwords  
that are prefetched on Memory  
Read Multiple commands.  
Read Prefetch for  
PBXOB  
16  
32  
64  
Configures the number of Dwords  
that are prefetched on Memory  
Read Multiple commands.  
Security Menu  
The following table lists the settings for the Security Menu.  
Note: Enabling the Administrator Password field  
requires a password for entering Setup. The passwords are  
not case sensitive.  
Security Menu  
Feature  
Choice  
Clear  
Description  
Your Setting  
User Password is  
Status only; user cannot modify.  
Once set, this can be disabled by  
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Security Menu  
Feature  
Choice  
Description  
Your Setting  
Set  
setting it to a null string, or by  
clearing password jumper on  
system board (see “Configuring  
System Board Jumpers,” in this  
chapter).  
Administrator Password Clear  
Status only; user cannot modify.  
Once set, this can be disabled by  
setting it to a null string, or by  
clearing password jumper on  
system board (see Configuring  
System Board Jumpers).  
is  
Set  
Set User Password  
Press Enter  
When the Enter key is pressed, the  
user is prompted for a password;  
press Esc key to abort. Once set,  
this can be disabled by setting it to  
a null string, or by clearing  
password jumper on system board  
(see “Configuring System Board  
Jumpers” later in this chapter).  
Set Administrator  
Password  
Press Enter  
When the <Enter> key is pressed,  
the user is prompted for a  
password; press ESC key to abort.  
Once set, this can be disabled by  
setting it to a null string, or by  
clearing password jumper on  
system board (see “Configuring  
System Board Jumpers” later in  
this chapter).  
Password on Boot  
Disabled  
Enabled  
Requires password entry before  
boot. System will remain in secure  
mode until password is entered.  
Password on Boot takes  
precedence over Secure Mode  
Boot.  
Fixed Disk Boot Sector  
Secure Mode Timer  
Normal  
Write Protect  
Write-protects boot sector on hard  
drive to protect against viruses.  
1 min  
2 min  
5 min  
10 min  
20 min  
1 hr  
Period of keyboard or PS/2 mouse  
inactivity specified for secure mode  
to activate. Password is required  
for secure mode to function.  
Cannot be enabled unless at least  
one password is enabled.  
2 hr  
Secure Mode Hot Key  
(Ctrl-Alt- )  
[ ]  
Key assigned to invoke the  
Quicklock feature. Cannot be  
enabled unless at least one  
password is enabled.  
[A, B, ..., Z]  
(0-9)  
Secure Mode Boot  
Video Blanking  
Disabled  
Enabled  
System boots in secure mode.  
User must enter password to  
unlock system. Cannot be enabled  
unless at least one password is  
enabled.  
Disabled  
Enabled  
Blank video when secure mode is  
activated. User must enter  
password to unlock system. Cannot  
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Security Menu  
Feature  
Choice  
Description  
Your Setting  
be enabled unless at least one  
password is enabled.  
Disabled  
Enabled  
When secure mode is activated,  
diskette drive is write protected.  
User must enter password to  
Floppy Write Protect  
disable. Cannot be enabled unless  
at least one password is enabled.  
Server Menu  
The following table lists the settings for the Server Menu.  
Server Menu  
Feature  
Choices  
Description  
Your Setting  
System Management  
Press Enter  
Refer to “System Management  
Submenu.”  
Console Redirection  
Processor Retest  
Press Enter  
Refer to “Console Redirection  
Submenu.”  
Yes  
No  
Select Yes to have BIOS clear all  
processor status and retest the  
processor(s) on boot-up.  
EMP Password Switch  
EMP ESC Sequence  
Disabled  
Enabled  
Enables or disables EMP  
password.  
+++  
User  
Escape string for the modem on  
EMP port. This field accepts up to 4  
characters.  
EMP Hangup Line  
String  
ATH  
User  
Hangup string for the modem on  
EMP port. This field accepts up to 8  
characters.  
Modem Init String  
AT&FS0=1S14=0&  
D0  
This string accepts up to 20  
characters to set up the modem.  
High Modem Init String  
EMP Access Mode  
Characters above 16 are entered  
here.  
Pre-Boot Only  
Always Active  
Disabled  
Pre-Boot: EMP enabled during  
power down or POST.  
Always Active: EMP always  
enabled.  
Disabled: EMP disabled.  
EMP Restricted Mode  
Access  
Disabled  
Enabled  
Power down, front panel NMI,  
Reset Control via EMP can be  
disabled/disabled.  
EMP Direct  
Connect/Modem Mode  
Direct Connect  
Modem Mode  
Connect directly to POST or use a  
modem.  
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System Management Submenu  
The following table lists the settings for the System Management Submenu.  
System Management Submenu  
Feature  
Choices  
Description  
Your Setting  
System Event Logging  
Disabled  
Enabled  
When enabled, system events will  
be logged by BIOS and BMC.  
Clear Event Log  
Yes  
No  
Clears the system event log (SEL)  
in BMC if Yes is selected.  
Assert NMI on AERR  
Disabled  
Enabled  
When enabled, generates a  
nonmaskable interrupt (NMI) on an  
address parity error (AERR).  
Assert NMI on BERR  
Assert NMI on PERR  
Disabled  
Enabled  
When enabled, generates an NMI  
on a bus error (BERR).  
Disabled  
Enabled  
When enabled, generates an NMI  
on a parity error (PERR). To  
activate, the system error (SERR)  
option must be enabled.  
Assert NMI on SERR  
Disabled  
Enabled  
When enabled, generates an NMI  
on SERR.  
FSB ECC Check by  
Chipset  
Disabled  
Enabled  
Enables host single and multi-bit  
error checking and reporting  
feature in the chipset.  
FSB ECC Check by  
Processor  
Disabled  
Enabled  
Enables host single and multi-bit  
error checking and reporting  
feature in the processors.  
Server Management  
Information  
Press Enter  
Displays system serial and part  
numbers and server management  
controller revisions.  
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Console Redirection Submenu  
The following table lists the settings for the Console Redirection Submenu.  
Console Redirection Submenu  
Feature  
Choices  
Description  
Your Setting  
COM Port Address  
Disabled  
3F8  
2F8  
When enabled, console redirection  
uses the I/O port specified. 3F8 is  
typically COM 1 and 2F8 is typically  
COM2.  
3E8  
IRQ #  
3 or 4  
None  
When console redirection is  
enabled, this displays the IRQ  
assigned per the address chosen in  
the COM Port Address field.  
Baud Rate  
Flow Control  
9600  
Communications line dependent.  
19.2k  
38.4k  
115.2k  
No Flow Control  
CTS/RTS  
Communications line dependent.  
XON/XOFF  
CTS/RTS + CD  
Boot Menu  
The following table lists the settings for the Boot Menu.  
Boot Menu  
Feature  
Choices  
Description  
Your Setting  
Floppy Check  
Disabled  
Enabled  
If enabled, system verifies diskette  
type on boot. Disabled results in a  
faster boot.  
BIOS Boot Spec  
Support  
Limited  
Enabled  
Enable only if the total number of  
hard drives is less than eight.  
Boot Device Priority  
Press Enter.  
Refer to “Boot Device Priority  
Submenu.”  
Hard Drive  
Press Enter.  
Refer to “Hard Drive Submenu.”  
Removable Devices  
Press Enter.  
Refer to “Removable Devices  
Submenu.”  
Maximum Number of  
I20 drives  
1
4
Selects maximum number of I20  
drives assigned a DOS drive letter.  
Message Timeout  
Multiplier  
1, 2, 8, 10, 50, 100,  
1000  
All timeout values are multiplied by  
this number.  
Boot Device Priority Submenu  
The following table lists the settings for the Boot Device Priority Submenu. Use  
the up or down arrow keys to select a device, then press the <+> or <-> keys to  
move the device higher or lower in the boot priority list.  
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Boot Device Priority Submenu  
Boot Priority  
Device  
Description  
Your Setting  
1.  
Diskette Drive  
Removable Devices  
Hard Drive  
Attempts to boot from  
drive A.  
2.  
3.  
4.  
Attempts to boot from a removable  
media device.  
Attempts to boot from a hard drive  
device.  
ATAPI CD-ROM  
Drive  
Attempts to boot from an ATAPI  
CD-ROM drive.  
Hard Drive Submenu  
The following table gives the settings for the Hard Drive Submenu. For options  
on this menu, use the up or down arrow keys to select a device, then press the  
<+> or <-> keys to move the device higher or lower in the boot priority list.  
Hard Drive Submenu  
Option  
Description  
1. Hard Drive #1 (or  
actual drive string)  
IDE drives have a suffix attached to the drive ID string:  
PM - hard drive on Primary Master Channel  
PS - hard drive on Primary Slave Channel  
SCSI CD-ROMs are displayed here because the onboard Symbios SCSI BIOS  
treats CD-ROMs as hard drives.  
SCSI removable drives also appear here.  
2. Other Bootable  
Devices  
Covers all the boot devices that are not reported to the system BIOS through  
the BIOS boot specification mechanism. This includes all PCI boards that are  
not BIOS boot compliant (legacy) as well as ISA cards that are not PnP  
compliant. ISA legacy cards boot first before non BIOS boot compliant PCI  
boards (in scan order from lowest slot to highest).  
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Exit Menu  
You can make the following selections on the Exit Menu. Select an option using  
the up or down arrow keys, then press Enter to execute the option. Pressing Esc  
does not exit this menu. You must select one of the items from the menu or  
menu bar to exit.  
Exit Menu  
Choices  
Description  
Exit Saving Changes  
Exit Discarding Changes  
Load Setup Defaults  
Load Custom Defaults  
Save Custom Defaults  
Exits after writing all modified Setup item values to CMOS.  
Exits leaving CMOS unmodified.  
Loads default values for all Setup items.  
Loads settings from custom defaults.  
Saves present Setup values to custom defaults.  
!
CAUTION  
Verify that custom defaults are saved  
before exiting. Failure to do so can  
result in system malfunction.  
Discard Changes  
Save Changes  
Reads the previous value of all Setup items from CMOS.  
Writes all Setup item values to CMOS.  
Using the Symbios SCSI Utility  
The Symbios SCSI Utility detects the SCSI host adapter located on the system  
board. Use the utility to:  
change adapter and SCSI device default values  
check and/or change SCSI device settings that may conflict with those of  
other devices in the server  
perform low-level formatting or verify operations on SCSI disk drives.  
Running the Symbios SCSI Utility  
1. Power-on the system. The system boots up.  
2. When this message appears on the video monitor  
Press Ctrl-C to start the Symbios SCSI Utility  
Press Ctrl+C to run the utility.  
3. The utility starts and the Main Menu displays.  
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Symbios SCSI Utility Main Menu  
.
Status  
Adapter  
Port No  
IRQ Level  
Current  
Next Boot  
NVRAM Found  
SYM53C810  
SYM53C896  
SYM53C896  
2000  
3000  
3400  
11  
11  
11  
On  
On  
On  
On  
On*  
On  
Yes  
Yes  
Yes  
Change Adapter Status – Press ENTER to change adapter Next Boot Status.  
Adapter Boot Order – Press ENTER to select and change boot order of each SCSI adapter.  
Additional Adapter Configuration – Not used.  
Display Mode-Verbose – Press ENTER to change display mode.  
Mono/Color – Press ENTER to change display from black/white to color.  
Language  
Help  
Quit  
*Next Boot Status for this controller must be turned OFF if you install the optional Mylex AcceleRAID 250 Controller board in  
your system. Refer to “Change Adapter Status” above.  
The following keys are active for all SCSI Configuration screens:  
Active Keys  
Key  
Action  
Arrows  
Up and down arrows move from one parameter to another  
within a screen.  
Enter  
Esc  
Displays options for a configurable parameter. Selects an  
option.  
Moves back to previous screen or parameter or EXIT if at  
the Main menu.  
Changing the Adapter and Device Configurations  
The SCSI Configuration Utility Main Menu lists the onboard SCSI adapters and  
shows their current settings. The adapters control the operation of the SCSI  
devices in your system (hard disk drives or removable media devices).  
1. Highlight an adapter and press Enter.  
2. Select “Adapter Setup” and press Enter. The Adapter Setup screen displays.  
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Adapter Setup Screen  
Description  
Recommended Setting or Display Only  
Your Configuration  
SCAM Support  
Parity  
On  
On  
Host SCSI ID  
Scan Order  
7
Low to High  
None  
Removable Media  
Support  
CHS Mapping  
Spinup Delay (sec)  
Help  
SCSI Plug and Play Mapping  
2
Restore Default Setup  
Exit This Menu  
3. Highlight the function you want to change and press Enter. You are  
prompted to save changes when you exit the configuration utility.  
To change device configuration parameters, perform the following steps.  
1. At the SCSI Configuration Utility Menu, select “Device Selections” and  
press Enter. The Devices 0 to 7 screen displays.  
2. Select the SCSI device you are reconfiguring and press Enter.  
If you are configuring SCSI Hard Disk Drives, see the following "SCSI  
Hard Disk Drives" table.  
If you are configuring SCSI Removable Media Devices, see the  
following "SCSI Removable Media Devices" table for recommended  
settings.  
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SCSI Hard Disk Drives  
Your Configuration  
Recommended Settings or  
Display Only  
0
1
2
3
4
5
Descriptions  
Device Selections  
Press Enter for menu. Select  
device and press Enter.  
Sync Rate  
Width (bits)  
Disconnect  
40  
16  
On  
10  
Read/Write I/O  
timeout (sec)  
Scan for device at  
boot time  
Yes  
No  
Scan for SCSI  
LUNS  
Queue Tags  
On  
SCSI Removable Media Devices  
Your Configuration  
Dev 0 Dev 1 Dev 2 Dev 3  
Recommended Settings or  
Display Only  
Descriptions  
Device Selections  
Press Enter for menu. Select  
device and press Enter.  
Sync Rate  
Width (bits)  
Disconnect  
10  
8
On  
10  
Read/Write I/O  
timeout (sec)  
Scan for device at  
boot time  
Yes  
No  
Scan for SCSI  
LUNS  
Queue Tags  
On  
3. Highlight the function you want to change and press Enter. You are  
prompted to save changes when you exit the configuration utility.  
Note: If you wish to format a disk or verify disk media,  
select “Format” or “Verify” from the Device Setup menu.  
Configuring Your System 3-19  
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Using the Optional RAID Controller  
The following paragraphs provide an overview of the optional Build-to-Order  
RAID controllers. Included is information on the factory installed controllers  
and RAID configurations.  
Factory Installed Controller  
One of the options available for your system is the dual channel Mylex  
AcceleRAID 250 Controller board, which gives your system the added security  
of fault tolerance.  
If you order a system with the RAID controller, the system is pre-configured at  
the factory. Refer to the “RAID Configurations” table below to determine how  
the RAID controller was configured at the factory. If you want to reconfigure  
disk arrays and logical drives, you must run the AcceleRAID 250 BIOS  
Configuration Utility. If you want to change the RAID level, you must run the  
Mylex Disk Array Controller Utilities (DACCF) software. Refer to the  
AcceleRAID 250 documentation included with your system for information on  
running the AcceleRAID 250 BIOS Configuration Utility and the DACCF  
Utility.  
Add-on Controller  
If you are adding the RAID controller to an existing system, the AcceleRAID  
250 BIOS Configuration Utility allows you to configure disk arrays and logical  
drives in your system. Since the utility resides in the AcceleRAID 250 BIOS on  
the RAID controller, its operation is independent of the operating system in your  
server. Refer to Chapter 4 in this User’s Guide for information on installing an  
add-in option board. Refer to Chapter 4 of the AcceleRAID 250 Installation  
Guide for information on running the AcceleRAID 250 BIOS Configuration  
Utility.  
Note: Next Boot Status for the first Symbios  
SYM53C896 controller must be turned OFF if you install the  
optional Mylex AcceleRAID™ 250 Controller board in your  
system. Refer to “Symbios Configuration Utility” found earlier  
in this chapter.  
Ensure a jumper is installed on JP10 of the Mylex  
AcceleRAID 250 Controller board. Refer to the Mylex  
AcceleRAID Installation Guide for the location of jumper  
JP10.  
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DACCF Configuration Utility  
The DACCF utility is included with the AcceleRAID™ 250 Controller. The  
AcceleRAID™ 250 supports various versions of RAID technology (referred to  
as RAID levels). To use any RAID level, you must configure the RAID  
controller using the DACCF Configuration Utility prior to installing your  
Network Operating System. For an explanation of this utility, refer to the Disk  
Array Controller Configuration Utilities Manual that was shipped with the  
controller. Chapter 2 (Preparing the Array) covers array hardware preparation,  
configuration, and initialization. After completing the steps in Chapter 2, you  
can install your Network Operating System.  
Factory RAID Configurations with SCSI Hard Drives  
Number of  
Hard Drives  
RAID Level  
Configured  
Hard Drives  
in Array  
Description  
1
JBOD  
1
JBOD (RAID 0) JBOD is an acronym for Just a  
Bunch Of Disks. Each drive can operate  
independently as with a common host bus adapter;  
or multiple drives may be spanned and seen as a  
single very large drive. No redundancy is provided.  
2
3
4
1
5
5
2
3
Mirroring (RAID 1) Drives are paired and mirrored.  
All data is 100% duplicated on an equivalent drive  
(fully redundant).  
Striping with Parity (RAID 5) Data is striped across  
several physical drives. Parity protection is used for  
data redundancy.  
3 plus 1 hot  
spare drive  
Striping with Parity (RAID 5) Data is striped across  
three physical drives. Parity protection is used for  
data redundancy. This drive is used as the “Hot  
Spare.”  
5 or more  
_
_
The first four disks are as stated above. The  
remaining disks are not part of the array, but are  
ready to be configured.  
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Configuring System Board Jumpers  
The following paragraphs contain procedures for setting system board jumpers  
to:  
clear the CMOS  
clear a password.  
A jumper is a small plastic-encased conductor (shorting plug) that slips over two  
jumper pins on the jumper block.  
!
CAUTION  
Electrostatic discharge (ESD) can damage the system  
board. Modify the system board only at an ESD workstation.  
Otherwise, wear an antistatic wrist strap attached to chassis  
ground.  
The following figure shows the location of the system board jumpers. The  
jumper configurations and default settings are given in the table immediately  
after the figure.  
J6J1  
11 9 7 5 3  
1
System Board Jumpers  
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System Board Jumper J6J1 Summary  
Function  
Pins (default in bold)  
1-2, Protect CMOS  
2-3, Clear CMOS  
What it Does at System Reset  
CMOS Clear  
Preserves contents of NVRAM.  
Replaces contents of NVRAM  
with manufacturing default  
settings.  
Password Clear  
Recovery Boot  
5-6, Protect  
6-7, Clear  
Maintains current system  
password.  
Clears current system  
password.  
9-10, Normal  
System attempts to boot using  
BIOS stored in flash ROM  
memory.  
10-11, Recovery  
BIOS attempts recovery boot,  
loading BIOS code from diskette  
into the flash device. Typically  
used when BIOS code is  
corrupted.  
!
CAUTION  
Leave the Recovery Boot jumper at the factory default  
This jumper should only be set by technically  
setting.  
qualified personnel.  
Moving System Board Jumpers  
!
CAUTION  
Before doing the following procedures, make sure your  
system is powered off and the two AC power cords are  
unplugged from the back of the chassis. Failure to  
disconnect power before moving the jumpers can result in  
personal injury and equipment damage.  
Observe static precautions. Use an antistatic wrist strap.  
Use this general procedure as an aid for configuring system board jumpers. See  
the following paragraphs for details of setting the jumpers.  
1. Power off the system, disconnect any peripherals, unplug the system power  
cords from the system and power source, and remove the access cover (see  
Chapter 4, “Upgrading Your System,” for access cover removal).  
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2. Locate the position of the jumper block on the system board (see the  
preceding figure and table for jumper locations and settings).  
To change a jumper setting, use a pair of needle-nose pliers or your  
fingers to remove the jumper from its current position.  
Position the jumper over the two pins for the desired setting and press it  
onto the pins.  
Be careful not to bend the pins.  
3. Install the access cover, connect any disconnected peripherals, plug in the  
power cords, and power up the system.  
Resetting the CMOS NVRAM  
Reset the CMOS NVRAM as follows (also refer to the general procedure given  
above).  
1. Power down the system, disconnect any peripherals, unplug the power cords  
from the system, and remove the access cover.  
2. Move the CMOS Clear jumper from pins 1-2 to pins 2-3 (see the preceding  
jumper figure and table for jumper locations).  
3. Connect the power cords to the system and power on the system.  
Wait for POST to complete and for these messages to appear.  
“NVRAM cleared by jumper”  
“Press F2 to enter Setup”  
This automatically reprograms CMOS and RTC to their default settings.  
4. Press F2 to enter Setup and make any changes necessary.  
5. Press F10 to save the new setup configuration and exit Setup.  
6. Power off the system and unplug the power cords from the system.  
7. Move the CMOS Clear jumper back to pins 1-2.  
8. Replace the access cover, reconnect any peripherals, plug in the power  
cords, and power on the system.  
9. Run the BIOS Setup Utility to check the configuration of your system.  
Clearing and Changing Passwords  
Use the following procedure to clear and change passwords (also refer to the  
general procedure given earlier).  
1. Power down your system, disconnect any attached peripherals, unplug the  
power cords from the system, and remove the access cover.  
2. Move the Password Clear jumper from pins 5-6 to pins 6-7 (see the  
preceding jumper figure and table for jumper locations).  
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3. Plug in the power cords, power on the system, and wait for POST to  
complete. This automatically clears the old password.  
4. Power off the system and unplug the power cords from the system.  
5. Move the Password Clear jumper back to pins 5-6.  
6. Replace the access cover, reconnect any peripheral devices, plug in the  
system power cords, and power on the system.  
7. To specify a new password, run the BIOS Setup Utility as described earlier  
in this chapter.  
Configuring Your System 3-25  
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4
Upgrading Your System  
Observing Static Precautions  
Preparing Your System  
Maintaining the Equipment Log  
Removing the Access Panel  
Opening the Subchassis and Electronics Bay  
Upgrading the System Board  
Installing Option Boards  
Installing Hard Disk Drives  
Installing Removable Media Devices  
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This chapter includes procedures for  
replacing/upgrading the real-time battery, Pentium Xeon processor  
cartridge, and DIMM modules on the system board  
adding optional ISA and PCI boards  
installing 3 ½-inch SCSI hard drives  
installing optional 5 1/4-inch devices (tape drive, other device).  
Contact your sales representative or dealer for a list of approved optional  
peripheral devices.  
!
WARNING  
The DC push button on/off switch on the front panel does  
not turn off system AC power. Also, +5vdc is present on the  
system board whenever the AC power cord is connected  
between the system and an AC outlet. Before performing  
any procedures, first power off the dc push button switch  
located on the front panel. Make sure your system is  
powered off and the AC power cord is unplugged from the  
system. Failure to disconnect power before opening your  
system can result in personal injury and equipment damage.  
!
CAUTION  
The server management logic on the system board monitors  
system voltage changes. When powering down your system,  
you may experience a 1- to 5-second delay from the time  
you press the push button power on/off switch and your  
system powering down. This is normal system operation and  
is required by the server management logic.  
!
CAUTION  
Operating your system with the access cover removed can  
damage system components. For proper cooling and airflow,  
always replace the access cover before powering on.  
Observing Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and  
other components. You can provide some ESD protection by wearing an  
antistatic wrist strap attached to chassis ground (any unpainted metal surface)  
when handling system components.  
4-2 Upgrading Your System  
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Electronic devices can be easily damaged by static electricity. To prevent  
damage, keep them in their protective packaging when they are not installed in  
your system.  
Preparing Your System for Upgrade  
Depending on the upgrade, you need one or more of the following tools:  
Phillips screwdriver (#1 bit and #2 bit)  
flat-head screwdriver  
small needle nose pliers  
pen or pencil  
ESD workstation or antistatic wrist strap (recommended).  
Preparing the Equipment Log  
Use the equipment log form at the end of this guide to record the model and  
serial number of your system, all installed options, and any other pertinent  
information specific to your system. You need this information when  
configuring your system.  
Upgrading Your System 4-3  
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Removing the Access Cover  
To install options in your system, you must first remove the access cover on the  
right side of the system (as viewed from the front).  
!
CAUTION  
For proper cooling and airflow, do not operate the system  
with the access cover removed. Always replace the cover  
before powering on the system.  
!
WARNING  
Turn off your system, disconnect any external devices, and  
unplug the system power cords from the AC wall outlet  
before removing the access cover.  
Remove the access cover as follows.  
1.  
Power off the system and unplug the power cables from the AC wall outlets.  
If connected to a surge protector or uninterruptible power source, unplug  
from the AC outlet.  
2.  
3.  
Disconnect all external devices and unplug all device cables.  
Remove the two Phillips head screws securing the cover to the back of the  
chassis (see the following figure). Save the screws for reattaching the cover.  
4.  
Grasp the built-in handle on the back of the access cover. You might also  
want to grasp the front handle of the access cover. The front handle is a  
rounded, rectangular depression in the front middle of the cover.  
Note: The access cover fits tightly to the chassis. Use  
two hands to remove the cover.  
5.  
6.  
Slide the access cover toward the back of the chassis until it stops (about an  
inch). This unlocks the locking fingers behind the access cover.  
Pull the access cover straight away from the chassis to disengage the locking  
tabs. Set the access cover aside.  
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Removing/Installing the Access Cover  
Installing the Access Cover  
Install the access cover as follows.  
1. Check that you have not left any tools or loose parts inside the system  
chassis.  
2. Make sure all option boards are firmly seated in their respective slots and  
that all interior cables are properly connected.  
3. Insert the metal tabs on the top and bottom of the access cover into their  
slots on the chassis. Slide the cover toward the front of the system, as far as  
it will go.  
4. Secure the access cover with the two previously removed retaining screws.  
5. Connect any external devices, connect all cables, and plug in the system’s  
power cables.  
Upgrading Your System 4-5  
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Opening the Subchassis and Electronics Bay  
There may be times during system upgrade that you need to open the subchassis  
and electronics bay. Both may be swung aside for access to components.  
Open the subchassis and electronics bay as follows.  
!
CAUTION  
For proper cooling and airflow, do not operate the system  
with the access cover removed, the subchassis open, and  
the electronics bay open. Always replace the cover and  
close the subchassis and electronics bay before powering  
on the system.  
!
WARNING  
Turn off your system, disconnect any external devices, and  
unplug the system power cords from the AC wall outlets  
before removing the access cover, opening the subchassis,  
and opening the electronics bay.  
Open the subchassis and electronics bay as follows.  
1.  
Power off the system and unplug the power cables from the AC wall outlets.  
If connected to a surge protector or an uninterruptible power supply, unplug  
from the AC outlet.  
2.  
3.  
Disconnect all external devices and unplug all device cables.  
Remove the access cover as previously described.  
!
CAUTION  
All cabling to the I/O panel on the back of the system must  
be disconnected before opening the electronics bay. Failure  
to disconnect all cabling to the bay can result in serious  
damage to system components.  
4.  
5.  
Label and disconnect all peripheral cables attached to the I/O panel on the  
back of the system (D in the following figure).  
Remove the two screws on the top and bottom edges of the chassis that  
secure the subchassis and electronics bay (see A in the following figure).  
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A
B
C
D
Opening the Subchassis and Electronics Bay  
6. Rotate the subchassis to the left, away from the main chassis, until it stops  
(B in the above figure).  
7. Label and disconnect all cabling to the electronics bay (D in the figure).  
8. Rotate the electronics bay to the right, away from the main chassis, until it  
stops (C in the above figure).  
Closing the Subchassis and Electronics Bay  
Close the subchassis and electronics bay as follows.  
1. Rotate the electronics bay to the left, towards the main chassis. Leave  
enough space for connecting cables.  
2. Connect all the previously disconnected cables to the back of the electronics  
bay.  
3. Close the electronics bay.  
4. Rotate the subassembly to the right, towards the main chassis, as far as it  
goes.  
5. Check for pinched wires and cables, clear as necessary.  
6. Secure the subassembly and electronics bay with the two previously  
removed screws.  
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7. Connect all the previously disconnected cables to the I/O panel on the back  
of the chassis.  
8. Install the access cover as previously described.  
Upgrading the System Board  
The following paragraphs provide procedures for upgrading the system board in  
your system. Topics covered include:  
replacing the real-time clock battery  
installing and removing Pentium II Xeon processor cartridges  
installing and removing DIMMs.  
!
CAUTION  
Electrostatic discharge (ESD) can damage add-in boards  
and other components. To prevent ESD damage; place  
them on an antistatic surface. Modify the system board only  
at an ESD workstation. Otherwise, wear an antistatic wrist  
strap attached to chassis ground.  
Replacing the Real-time Clock Battery  
You may need to replace the real-time clock lithium battery as it ages. The  
battery (Vendor Part #CR2032) is a commodity part available through many  
vendors. Replace the battery as follows.  
!
CAUTION  
Danger of explosion if battery is incorrectly replaced.  
Replace only with same or equivalent type recommended by  
manufacturer. Dispose of lithium batteries as required by  
local ordinance or as normal waste if no local ordinance  
exists. Do not expose the component to excessive heat or  
fire. Keep all batteries away from children.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
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!
WARNING  
If the system was running, processors and heat sinks on the  
board may be hot. To avoid the possibility of a burn, be  
careful when removing or installing components near the  
processor(s).  
1
Power off the system, disconnect any peripherals, and unplug the power  
cords from the AC power source.  
2.  
3.  
Remove the access cover as previously described.  
Insert the tip of a small flat-bladed screwdriver under the plastic tab on the  
plastic retainer (A in the following figure).  
4.  
5.  
Gently push down on the screwdriver to lift the battery (B) and retainer.  
Remove the battery from its socket (C).  
B
A
C
Replacing the Real-Time Clock Battery  
6.  
7.  
Dispose of the battery according to any local ordinances.  
Remove the new lithium battery from its package and carefully insert it in  
the battery socket, with the plus sign up (see above figure).  
8.  
9.  
Reinstall the plastic retainer on the battery socket.  
Replace the access cover, reconnect any peripherals, plug in the power  
supply cords, and turn on the system.  
10.  
Run the System Setup Utility to restore the configuration settings.  
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Installing/Removing the Processor Cartridge  
The following paragraphs provide procedures for installing and removing the  
Pentium II Xeon Processor Single Edge Contact (S.E.C.) cartridge. Use these  
procedures when upgrading or replacing your processor(s).  
Each processor is packaged in a S.E.C. cartridge. The cartridge includes the  
processor core with an integrated 16 KB primary (L1) cache, secondary (L2)  
cache, heat sink, and a back cover. The processors are supported by one or more  
voltage regulator modules (VRM) on the system board, depending on the  
number of installed processors.  
Each S.E.C. cartridge installs in a Slot 2 connector on the baseboard. Each slot  
must contain either a processor cartridge or a termination board (if there are less  
than four processors installed). The VRM modules are installed in a bank of  
VRM sockets adjacent to the processors.  
Note: Your system may have up to four processors. All  
installed processors must be matched for speed. If replacing  
a processor, the replacement processor must match the  
speed of all installed processors. If upgrading a processor,  
all processors must be upgraded to match.  
!
CAUTION  
Electrostatic discharge (ESD) can damage components;  
place them on an antistatic surface. Update the system  
board using an antistatic wrist strap attached to chassis  
ground.  
!
WARNING  
If the system was running, any processor and heat sink  
installed on the board is hot. To avoid the possibility of a  
burn, let the components cool for 10 minutes before  
continuing with these procedures.  
Installing a Processor Cartridge  
Use the following procedure to install a processor cartridge.  
Note: All installed processors must be matched in  
speed. If your system has less than four processors, and  
you are adding one, then you must remove the termination  
board in the empty Slot 2 connector. Remove a termination  
board the same way as a cartridge.  
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1. Power off the system, disconnect any attached peripherals, and unplug the  
system’s power cords from the power sources.  
2. Remove the access cover as previously described.  
3. Carefully remove the foam cover from over the electronics bay.  
4. Remove a new processor cartridge from its antistatic package and place it on  
a grounded static-free surface or conductive foam pad.  
Note: All systems ship with a processor cartridge  
preinstalled in the bottom most slot (PROC1) on the system  
board. Some systems may have more, depending on how it  
was configured. When adding a processor cartridge, install it  
in the next empty slot up from the bottom slot.  
5. Align the cartridge so that the heat sink (D in the following figure) faces  
away from the system board.  
If installing a termination board, align the board so that the white barcode  
label faces away from the system board.  
E
A
B
D
C
A.  
B.  
S.E.C. cartridge  
Retention module guide rails  
C.  
D.  
E.  
Cartridge tabs  
Processor heat sink (face away from baseboard center)  
Push tabs inward on S.E.C. cartridge to seat processor  
Installing a Processor S.E.C. Cartridge  
6. Ensure that the tabs at the top of the cartridge are completely open; i.e.,  
pulled outward, away from the center of the cartridge (C in the preceding  
figure).  
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Note: If tabs are not attached to the cartridge, see  
“Attaching Processor Cartridge Tabs” for procedures.  
7. Insert the cartridge into the guide rails of the retention module (B in the  
preceding figure) and carefully push into the module until resistance is felt.  
8. Close the two tabs by pushing them towards each other (E in the preceding  
figure) until the cartridge is fully seated.  
9. Attach the retention bracket as follows.  
With the bracket in the open position (perpendicular to the front of the  
retention module), slide the open hinge at the left of the bracket into its  
slot at the left of the retention module.  
Turn the bracket to the right until it reaches the retention module.  
Slightly pull the tab outward and to the left to open the latch at the back  
of the tab.  
As you open the latch on the back of the tab, slide the right edge of the  
bracket onto the retention module and release the tab to lock the bracket  
in place.  
10.Install the required VRM modules (single processor systems come with two  
VRM modules installed in VRM sockets 1 and 2). As you add processors,  
you need to install additional VRM modules.  
For processor PROC2, install a VRM module in socket 3.  
For processor PROC3, install a VRM module in sockets 4 and 5.  
For processor PROC4, install a VRM module in socket 6.  
11.Reinstall the foam cover on the electronics bay.  
12.Reinstall the access cover as previously described.  
13.After you have installed a new processor, run the BIOS Setup Utility to  
configure its speed. Refer to Chapter 3, “Configuring Your System.”  
If your new S.E.C. processor cartridge does not have tabs installed, install them  
as follows.  
1. Align the tab so that its triangular end (with two round pegs) points away  
from the center of the cartridge (see the preceding figure).  
2. Slightly spread open the tab so that the two round pegs on the tab fit into two  
round holes at the corner of the cartridge. Use care in opening the tab to  
prevent breakage.  
3. Repeat steps 1 and 2 for the second tab.  
4. Proceed with installing the S.E.C. processor cartridge (see “Installing a  
Processor Cartridge,” above).  
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Removing a Processor Cartridge  
Use the following procedure to remove a processor cartridge.  
1. Power off the system and remove the access cover as previously described.  
2. Remove the foam cover from the electronics bay.  
3. With your right thumb on the retention module bracket (A on the following  
figure), wrap your right index finger around tab (B).  
A
B
C
A.  
B.  
C.  
Retention module bracket  
Bracket tab  
Latch  
Opening the Latch  
4. Use your right index finger to slightly pull the tab outward and to the left. A  
latch (C) releases when the tab is pulled, making it unnecessary to pull the  
entire bracket.  
5. With the latch (C) released, rotate the bracket 90º to the left until  
perpendicular to the front of the retention module.  
6. Grasp the bracket and move (not rotate) it to the right to disengage the  
bracket hinge, then remove the bracket from the cartridge.  
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7. Pull the two tabs (C on the following figure ) on the cartridge straight away  
from the system board to disengage the cartridge from the system board.  
A
B
C
B
D
C
A.  
B.  
C.  
D.  
S.E.C. cartridge  
Retention module guide rails  
Tabs on S.E.C. cartridge  
Processor heat sink  
Removing the Processor  
8. Pull the processor cartridge straight out of the system board and retention  
module. Place it on a grounded, static-free surface or conductive foam pad.  
9. Put the old processor cartridge in conductive foam and store in an antistatic  
package.  
10.Install a new processor cartridge (see “Installing a Processor Cartridge,”  
next). If not installing a processor, install a termination board the same way  
as a cartridge and remove the appropriate VRM module(s).  
Installing DIMM Modules  
Main memory resides on a memory module that plugs into the system board.  
The memory module contains four banks of DIMM sockets, with each bank  
containing four sockets, for a total of 16 DIMM sockets. The banks are labeled  
A, B, C, and D. The sockets are labeled J1 through J16. The following figure  
shows the module and sockets.  
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E
J16  
J15  
J12  
J11  
J8  
J14  
J13  
J10  
J9  
D
C
B
A
J6  
J7  
J5  
J4  
J3  
J2  
J1  
A.  
B.  
C.  
D.  
E.  
Memory bank A (install first)  
Memory bank B (install second)  
Memory bank C (install third)  
Memory bank D (install last)  
Memory module connector  
Memory Module  
Each socket holds a single 72-bit DIMM module with 32MB, 64MB, 128MB, or  
256MB of ECC memory. When all sockets are filled, the system board supports  
a maximum of 4 GB of memory using sixteen 256MB DIMMs.  
You must install DIMMs by first filling bank A (see above figure), then fill  
bank B, C, and D, in that order. Each bank must be filled before going to the  
next bank.  
Installing DIMMs requires that you first remove the memory module from the  
system, then add (or remove) DIMMs to the memory module as required.  
Remove the module and install or remove the DIMM modules as described in  
the following paragraphs.  
Removing the Memory Module  
The memory module must first be removed from the system to install or remove  
DIMMs. Remove the memory module as follows.  
1. Remove the access cover as previously described.  
2. Remove the foam cover from the top of the electronics bay.  
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3. Carefully pull the memory module out of its connector on the system board  
(see the following figure).  
4. Slide the module straight out from the system board until it clears the guide  
rails.  
5. Place the module component-side up on a non-conductive, static-free  
surface.  
Removing the Memory Module  
Installing DIMMs  
Use the following procedure to install DIMMs. If you need to remove a DIMM,  
see “Removing DIMMs,” next.  
1. Remove the memory module as previously described.  
!
CAUTION  
Install DIMMs with gold-plated edge connectors in the  
memory module gold-plated sockets. Mixing dissimilar  
metals might cause memory failures and data corruption.  
2. Hold the DIMM by its edges and remove from its antistatic package.  
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3. Align the two notches in the bottom edge of the DIMM with the keyed  
socket on the memory module (see the following figure).  
Installing the DIMM  
!
CAUTION  
Use care when inserting a DIMM. Applying too much  
pressure when inserting a DIMM can damage a socket or  
ejector lever. Apply just enough pressure on the DIMM  
ejector levers to lock the DIMM.  
4. Carefully insert the DIMM into the socket and press down firmly on the  
DIMM until it is fully seated.  
5. Gently push the plastic ejector levers on the socket ends to the upright  
position.  
6. Repeat the above steps for each additional DIMM.  
7. Reinstall the memory module (see “Installing the Memory Module,” below).  
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8. Reinstall the foam cover on the electronics bay.  
9. Reinstall the access cover as previously described.  
10.Connect all external cables and the power cords to the system.  
11.Run the SSU to configure the system and to properly attribute ECC memory  
(see Chapter 3, “Configuring Your System”).  
Removing DIMMs  
Use the following procedure to remove DIMMs.  
1. Remove the memory module as previously described.  
2. Place the module component-side up on a non-conductive, static-free  
surface.  
!
CAUTION  
Use care when removing a DIMM. Applying too much  
pressure when removing a DIMM can damage a socket.  
Apply just enough pressure on the DIMM ejector levers to  
release the DIMM.  
3. Gently press the ejector levers out and down to eject a DIMM from its  
socket.  
4. Hold the DIMM by its edges and carefully remove it from the socket. Place  
the DIMM in an antistatic package.  
5. If installing a new DIMM, see “Installing DIMMs,” above, otherwise  
continue with this procedure.  
6. Reinstall the memory module (see “Installing the Memory Module,” next).  
7. Reinstall the foam cover on the electronics bay.  
8. Reinstall the access cover as previously described.  
9. Connect all external cables and power cords and power up the system.  
10.Run the SSU to configure the system and to set up advanced memory  
attributes.  
Installing the Memory Module  
Reinstall the memory module as follows.  
1. Check that all DIMMs are firmly seated in their sockets on the memory  
module.  
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!
CAUTION  
To avoid damage to the memory module, you must support  
the module until it is correctly inserted and firmly seated in  
its connector on the system board.  
2.  
3.  
Hold the memory module by its edges and align it with the guide rail at the  
back of the electronics bay.  
Insert the memory module through the guide rails and into the connector on  
the system board.  
4.  
5.  
Firmly seat the memory module in the connector.  
Reinstall the foam cover on the electronics bay and the access cover.  
Installing Option Boards  
The following paragraphs describes how to install and remove ISA and PCI  
option boards. The system board has one ISA bus expansion connector and  
seven PCI bus expansion connectors (see the following figure).  
The 32-bit PCI bus is divided into PCI Segment A and PCI Segment B, each  
with the following connectors:  
PCI A has three expansion board connectors (PCI A1, A2, and A3)  
PCI B has four expansion board connectors (PCI B0, B1, B2, and B3).  
The ISA connector accepts a half-length board only, and is shared with PCI B3  
(meaning that you can install either an ISA board or a PCI board in the shared  
slot). PCI connector PCI A1, adjacent to the processors, accepts a half-length  
board only. The remaining PCI connectors accept up to full length boards.  
The segmented high-performance PCI buses allow use of networking  
technology, such as 100 MB/second Ethernet NICs, with a minimum of effort  
and without concern for I/O bottlenecks. Each segmented bus offers up to 133  
MB/second burst transfers.  
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A
B
C
A.  
B.  
ISA connector (use half-length board only)  
Six PCI connectors (top to bottom in figure)  
First four connectors: PCI B3, B2, B1, B0  
Next two connectors: PCI A3, A2  
C.  
PCI connector A1 (use half-length board only)  
Locating the PCI and ISA Slots  
Installation Considerations  
Newer ISA boards, designed for Plug-and-Play systems, are automatically  
configured by the system without any user intervention. Older ISA boards must  
be manually configured. Once the manual configuration is complete, the Plug-  
and-Play boards are configured around the manually configured boards without  
causing any resource conflicts.  
The ISA boards that are not Plug-and-Play must be manually configured  
following the instructions supplied with the board. The configuration is defined  
to the system by creating the ISA configuration file when running the SSU. If  
adding a non-Plug and Play ISA option board, run the SSU before installing the  
board (see Appendix B, “System Setup Utility”).  
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Controller/Adapter Hardware Configurations  
The following table lists the option boards you may add to your system that  
require specific installation slots.  
Option Board Hardware Configurations  
Memory  
Option Board  
IRQ  
Address  
I/O Address  
Option Slot  
Mylex  
Set by  
Set by  
BIOS  
Set by BIOS  
PCI Slot B2 (see PCI/ISA  
Slot Location illustration  
above)  
AcceleRAID 250 BIOS  
(SecuRAID 210)  
Controller Board  
Mylex  
AcceleRAID  
1100 (SecuRAID  
530) Controller  
Board  
Installing an Option Board  
Install an option board as follows.  
1. Power off the system, disconnect any peripherals, and unplug the AC power  
cords from power.  
2. Remove the access cover as previously described.  
3. Remove the foam cover from the electronics bay.  
4. Remove an expansion slot screw and cover (see the following figure).  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
5. Hold the option board by its edges and remove it from its protective  
wrapper. Do not touch board components or connectors.  
6. Set the board down on an antistatic surface.  
7. Record the option board serial number in the equipment log.  
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A
B
C
Installing an Option Board  
8. Set any board jumpers or switches as described in the documentation that  
comes with the option board.  
9. Hold the option board by its top edge or upper corners and insert it into the  
expansion slot until it is firmly seated. The tapered foot of the option board  
retaining bracket must fit into the mating slot in the expansion slot.  
10.Secure the board in place, using the previously removed slot cover and  
screw .  
11.Connect any necessary cables and peripherals to the board and system.  
12.Reinstall the foam cover on the electronics bay.  
13.Replace the access cover and power on the system.  
Removing an Option Board  
Use the following procedure to remove an option board.  
Note: Expansion slot covers must be installed on all  
empty slots to maintain the electromagnetic emissions  
characteristics of the system and to assure proper cooling of  
the system components.  
1. Power off the system, disconnect any peripherals, unplug the power cords  
from their power source, and remove the access cover.  
2. Remove the foam cover from the electronics bay.  
3. Disconnect any cables that may be attached to the option board you are  
removing.  
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4. Remove and save the option board retaining bracket screw.  
5. Hold the board at each end and carefully pull it out of its connector. Make  
sure that you do not scrape the board against other components.  
6. Remove the board from the expansion slot and place it in an antistatic  
wrapper. If you are replacing a board, see "Installing an Option Board,"  
otherwise continue.  
7. Install an expansion slot cover over the vacant slot and secure with the  
previously removed screw.  
8. Reinstall the filler board retaining bar and secure with the previously  
removed screw.  
9. Replace the foam cover on the electronics bay, install the access panel,  
connect any peripherals, and power on the system.  
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Installing Hard Disk Drives  
Your system supports up to six, 1-inch high, hot-swap, wide SCSI low voltage  
drives (LVD). The drives install in the drive bay at the front of the system (see  
the following figure). The drive bay is accessed by opening the front panel,  
unlocking the metal door (if locked), and opening the metal door.  
A
C
D
B
A.  
B.  
C.  
D.  
Front panel  
Metal EMI shield door  
Metal door latch  
3 1/2-inch SCSI hard drive bay  
3 1/2-Inch SCSI Hard Drive Bay Location  
Each optional hard drive must be mounted in a plastic hard disk tray, and the  
tray and hard drive installed in the drive bay. The SCA connector on the back of  
the drive plugs into the system’s internal SCSI backplane. The connector  
connects the SCSI drive power and data lines to the SCSI backplane. The  
backplane also acts as the termination point for all installed SCSI hard drives  
and sets the hard drive IDs automatically.  
The following paragraphs include procedures for installing optional SCSI hard  
drives and for hot-swapping a failed SCSI hard drive.  
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Installing an Optional SCSI Hard Disk Drive  
Install an optional SCSI hard disk drive as follows.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
1.  
2.  
3.  
Turn off the system and disconnect all power cords from their power  
sources.  
Remove the 3 1/2-inch hard disk drive from its protective wrapper and place  
the drive on an antistatic surface.  
Record the drive model and serial number in the equipment log.  
!
CAUTION  
If the drive comes with drive rails, do not use them. Remove  
any rails already attached.  
4.  
Orient the drive and carrier as shown in the following figure.  
Installing the Hard Drive Carrier  
5.  
6.  
Secure the carrier to the drive with the four supplied screws.  
Open the front panel on the server by grasping the right edge (as you face  
the front) and swing the panel out.  
7.  
Press in on the plastic latch securing the metal door and open the door.  
If the door is locked with a padlock, remove it.  
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8. Hold the carrier by its handle, position it in front of an open slot, and start it  
into the guide rails.  
9. Carefully push the carrier and drive part way into the bay.  
10.Pull down on the carrier handle and continue pushing the carrier into the  
bay.  
As you push in, the two rounded notches in the handle (B in the  
following figure) slide onto the two round pegs inside the drive bay  
(A in the figure).  
When the pegs are fully seated in the notches, push the handle straight  
up (C in the figure) to lock.  
Press the rounded tab on the right of the carrier to the left until it clears  
the edge of the bay and snaps into place.  
A
B
C
Installing an Optional SCSI Hard Drive  
11.Close the metal door and secure with the plastic latch. If removed, install the  
padlock and lock the metal door.  
12.Close the front panel.  
13.Configure the system for the new SCSI hard drives (see Chapter 3,  
“Configuring Your System”).  
Hot-Swapping a SCSI Hard Disk Drive  
A SCSI hard drive can be hot-swapped (removed) from the system if it fails and  
replaced with another SCSI hard drive, all without shutting down your system.  
Hot-swap a SCSI hard disk drive as follows.  
1. Open the front panel and the metal door to the hot-docking bay. If the metal  
door is locked with a padlock, remove it.  
2. Check the bank of yellow LEDs on the front panel to determine which drive  
is bad.  
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Note: A failed SCSI hard drive is indicated by a  
continuously lit yellow LED on the front panel. The LEDs and  
corresponding hard drives are numbered 0 through 5, from  
top to bottom (for example, drive 0 is the top-most hard drive  
in the bay and drive 5 is the bottom-most drive in the bay).  
3. Press the rounded tab on the right of the carrier towards the center of the  
drive (B in the following figure) while gently pulling down the carrier  
handle (A in the figure).  
A
B
Unlocking the Carrier  
4. With the handle pulled down, pull the carrier and drive out of the bay.  
5. Place the carrier and drive on an antistatic surface.  
6. Install a replacement carrier and SCSI hard drive as previously described.  
7. Close and lock (if appropriate) the metal door, and close the front panel.  
Installing Removable Media Devices  
Your system supports up to three SCSI removable media devices, including the  
factory installed SCSI CD-ROM drive. The CD-ROM drive is shipped installed  
in the bottom slot, with the remaining two slots available for installation of  
optional devices (tape drive, other removable devices). Additional devices  
should be installed in the first available slot from the top.  
Your system ships with a four-connector narrow SCSI cable. The SCSI CD-  
ROM drive is connected as the last device on the SCSI cable and is terminated.  
Additional single-ended SCSI removable media devices can be connected to the  
remaining connectors.  
If you are adding or removing a SCSI removable media device, consider the  
following:  
A tape drive SCSI address assignment is 2.  
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If a SCSI tape drive is connected along with the SCSI CD-ROM on the  
SCSI controller, SCSI termination must be removed from the tape drive.  
Use the following procedures to install or remove optional 5 1/4-inch removable  
media devices.  
Installing a 5 1/4-Inch Media Device  
Install an optional 5 1/4-inch device in the removable media bay as follows.  
1. Power off the system, disconnect all installed peripherals, and unplug all  
system power cords from their power sources.  
!
CAUTION  
Only single-ended SCSI devices are supported by the  
narrow SCSI channel. Connecting different SCSI devices  
can result in electrical damage to the system board and  
peripherals.  
!
CAUTION  
Do not install hard drives in the 5 1/4-inch device bay. The  
drives cannot be properly cooled in the bay. Also a hard  
drive generates EMI and is more susceptible to ESD in the  
bay.  
2. Open the front panel for access to the removable media device bay.  
3. Remove the EMI metal shield from the slot that you are using for the  
optional device.  
Push the tab (A on the following figure) on the left side of the shield to  
the right to disengage it from the bay.  
Remove the shield and save it. Reinstall the shield if you remove the  
device and don’t replace it.  
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A
Removing the EMI Shield  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
4.  
5.  
Remove the device from its protective wrapper and place it on an antistatic  
surface. Record the device model and serial number in the equipment log.  
Set any device jumpers or switches before you install the device. See the  
documentation that comes with the device for jumper or switch information.  
Note:  
If the device comes with device rails, do not use  
them. Remove any rails already attached. Use only the rails  
in the accessory pack that comes with your system.  
6.  
Remove the two rails and four mounting screws from your accessory pack  
and attach them to the device.  
Position the device and rails as shown in the following figure.  
Secure the rails to the device with the four screws.  
Upgrading Your System 4-29  
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D
B
A
C
A.  
B.  
C.  
D.  
Tape drive or other removable device  
Tab on rail  
Screws (4)  
Rails (2)  
Installing the Device Rails  
7. Align the device with the device slot guide rails and carefully slide the  
device into the slot until the device locks in place.  
8. Remove the access cover and open the subchassis for access to the power  
and signal cables and the back of the device (see “Removing the Access  
Cover” and “Opening the Subchassis and Electronics Bay,” described earlier  
in this chapter).  
9. Locate a power cable and the SCSI cable, depending on the device being  
installed.  
10.Connect the signal and power cables to the device. The connectors on the  
cables are keyed and can only be connected one way.  
11.Check your connections, close the subchassis, install the access cover, and  
close the front panel.  
12.Connect any external peripherals, plug in the system power cords, and turn  
on the system.  
13.Configure the system for the new device (see Chapter 3, “Configuring Your  
System”).  
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Removing a 5 1/4-Inch Media Device  
Remove a 5 1/4-inch media device as follows.  
1. Power off the system, disconnect any peripherals, and unplug the system  
power cords from their power sources.  
2. Open the front panel, remove the access cover, and open the subchassis.  
3. Disconnect the power cable and data cable from the back of the device you  
are removing.  
4. At the front of the device, push in on the two latching rails while pulling the  
device out of its slot.  
5. Set the device on an antistatic surface. Remove and save the two rails and  
four screws from the device.  
6. Install the previously removed EMI shield over the empty slot from which  
you removed the device.  
7. Close the subassembly, reinstall the access cover, and close the front panel.  
8. Reinstall any previously disconnected peripherals, plug in the system’s  
power cords, and turn the system on.  
9. Record the device serial number in the equipment log.  
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5
Solving Problems  
Static Precautions  
Troubleshooting Checklists  
Additional Troubleshooting Procedures  
Specific Problems and Corrective Actions  
PCI Installation Tips  
BIOS User’s Information  
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This chapter helps you identify and solve problems that may occur during  
system installation or while using your system. The first part of this chapter tells  
you how to reset your system in case of problems. The next several parts  
provide troubleshooting checklists and procedural steps that help you isolate  
specific system problems. The last part includes BIOS and system and disk  
status user information.  
!
WARNING  
The DC push-button on/off switch on the front panel does  
not turn off system AC power. Also, +5 Vdc is present on the  
system board whenever the AC power cords are connected  
between the system and an AC outlet. Before doing any  
procedures, make sure that your system is powered off and  
the power cords are unplugged from the back of the chassis.  
Failure to disconnect power before opening your system can  
result in personal injury and equipment damage.  
!
CAUTION  
Operating your system with the access cover removed can  
damage system components. For proper cooling and airflow,  
always replace the access cover before powering on your  
system.  
Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and  
other components. You can provide some ESD protection by wearing an  
antistatic wrist strap attached to chassis ground when handling system  
components.  
Electronic devices can be easily damaged by static electricity. To prevent  
damage, keep them in their protective packaging when they are not installed in  
your system.  
Troubleshooting Checklists  
The following provides troubleshooting checklists for problems that occur at  
initial system startup, when you run new application software, and after the  
system hardware and software were running correctly.  
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Initial System Startup  
Incorrect installation or configuration usually causes problems that occur at  
initial system startup. Hardware failure is a less frequent cause. If you have  
problems during initial system startup, check the following.  
Are the system power supply cords properly connected to the system and  
plugged into a NEMA 5-15R outlet (100-120 Vac) or a NEMA 6-15R  
outlet (200-240 Vac)?  
Is AC power available at the wall outlet?  
Is the power on/off push-button switch on the front panel in the On  
position (power on LED should be lit)?  
Are all cables correctly connected and secured?  
Are all the PCI/ISA option boards fully seated in their connector slots on  
the system board?  
Are all the SCSI hard drives fully seated in their connector slots on the  
backplane?  
Are all jumper settings on the system board correct? For jumper  
information, see Chapter 3, “Configuring Your System.”  
Are all jumpers and switch settings on option boards and peripheral  
devices correct? To check these settings, refer to the vendor  
documentation and to the appendices in this guide. If applicable, ensure  
that there are no conflicts (for example, two option boards sharing the  
same interrupt).  
Are the processor(s) fully seated in their slots on the system board? Refer  
to Chapter 4, “Upgrading Your System,” for installation procedures.  
Are all processor connectors populated with either a processor or a  
terminator?  
Are all DIMMs fully seated and installed correctly in the memory  
module? Refer to Chapter 4, “Upgrading Your System,” for installation  
procedures.  
Are all option boards and disk drives installed correctly? See  
Chapter 4, “Upgrading Your System,” for installation procedures.  
Are the system hard disk drives properly formatted or defined?  
Is the operating system properly loaded? Refer to the operating system  
documentation.  
Are all drivers properly installed?  
Are the configuration settings in BIOS Setup and the System Setup  
Utility (SSU) correct? For information about running these utilities, refer  
to Chapter 3 “Configuring Your System.”  
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If the above items are all correct, but the problem reoccurs, refer to “Additional  
Troubleshooting Procedures” in this chapter.  
Running New Application Software  
Problems that occur when you run new application software are usually related  
to the software. Faulty equipment is much less likely, especially if other  
software runs correctly. If you have problems while running new application  
software, check the following.  
Does the system meet the minimum hardware requirements for the  
software? Refer to the software documentation.  
Is the software an authorized copy? Unauthorized copies often do not  
work. Obtain an authorized copy of the software.  
If you are running the software from a diskette, is it a good copy?  
If you are running the software from a hard disk drive, is the software  
correctly installed? Were all necessary procedures followed and files  
installed?  
If you are running the software from a CD ROM disk, is the disk  
scratched or dirty?  
Are the correct device drivers installed?  
Is the software correctly configured for the system?  
Are you using the software correctly?  
If other software runs correctly on the system, contact your vendor about  
the failing software.  
If the problems persist with the software, contact the software vendor's customer  
service representative.  
After System Has Been Running Correctly  
Problems that occur after the system hardware and software were running  
correctly often indicate equipment failure. However, many situations that are  
easy to correct can also cause such problems. If you have problems after the  
system has been running correctly, check the following:  
If you are running the software from a diskette or CD ROM, try a new  
copy of the software.  
If you are running the software from a hard drive, try running it from a  
floppy. If the software runs correctly, there may be a problem with the  
copy on the hard disk. Reinstall the software on the hard drive and try  
running it again. Make sure all the necessary files are installed.  
If the problem recurs, you may need to reformat the hard drive. Also, the  
drive, drive controller, or system board may be defective.  
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If the problems are intermittent, there may be a loose cable, dirt in the  
keyboard (if keyboard input is incorrect), a marginal power supply, or  
other random component failures.  
If you suspect that a transient voltage spike, power outage, or brownout  
might have occurred, reload the software and try running it again.  
Symptoms of voltage spikes include a flickering video display,  
unexpected system reboots, and the system not responding to user  
commands.  
Note: Voltage spikes can corrupt or destroy data files  
on the drive. If you are experiencing voltage spikes on the  
power line, install a surge suppresser or uninteruptible  
power supply between the power outlet and the system  
power supply cords.  
If the problem recurs after you have checked and corrected all of the above  
items, refer to “Additional Troubleshooting Procedures,” next.  
Additional Troubleshooting Procedures  
The following paragraphs provide a more detailed approach to diagnostic testing  
and identification of a problem and locating its source.  
Use the following troubleshooting procedures to help you identify a problem.  
These procedures include the following:  
preparing the system for diagnostic testing  
monitoring POST while it is running  
verifying proper operation of key system LEDs  
confirming loading of the operating system.  
Preparing the System for Diagnostic Testing  
Prepare the system for diagnostic testing as follows.  
Note: Before disconnecting any peripheral cables from  
the system, turn off the system and any external peripheral  
devices. Failure to do so can cause permanent damage to  
the system and/or the peripheral devices.  
1. Turn off the system and all external peripheral devices. Disconnect all  
devices from the system except the keyboard and video monitor.  
2. Make sure your monitor and keyboard are correctly connected to the system.  
3. Make sure the system power supply cords are plugged into a properly  
grounded AC outlet and the back of the system.  
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4. Power up the video monitor. Set its brightness and contrast controls to at  
least two-thirds of their maximum ranges (refer to the documentation  
supplied with your video display monitor).  
5. If the operating system normally loads from the hard disk drive, make sure  
there is no diskette in drive A. Otherwise, place a diskette containing the  
operating system files in drive A.  
6. Turn on the system. If the power indicator LED does not light, refer to  
“Power Light Does Not Light” later in this chapter.  
Monitoring POST  
Each time you turn on the system, the Power-On Self-Test (POST) runs  
automatically and checks the system board, processor(s), memory, keyboard,  
and most installed peripheral devices.  
During the memory test, POST displays the amount of memory it is able to  
access and test. Depending on the amount of memory, it may take several  
minutes to complete the memory test.  
Press F2 to enter Setup. If you do not press F2, the above message remains for a  
few seconds and the boot process continues.  
If POST finds an error, it displays an error message and, in case there is a  
problem with the display, puts out a series of long and short beeps. Write down  
any beep code emitted. This information is useful to your service representative  
and should be reported to your service representative.  
Refer to “BIOS User’s Information” at the end of this chapter for a list of items  
to check for each error code and for an explanation of the error beep codes.  
The BIOS indicates errors by writing an error code to the PS/2-standard logging  
area in the Extended BIOS Data Area, and by displaying a message on the  
screen, which is sometimes preceded by the POST Error Code. The error code is  
also logged to the Event Logging area.  
The following table lists keys active during POST and provides a description of  
errors that may occur.  
POST Keys and Errors  
Action/Message  
Description  
If POST Beeps Before Video Initialization failed before video initialized. Most beep code  
Appears  
errors are fatal; initialization cannot continue. Refer to “BIOS  
User’s Information” at the end of this chapter.  
If Monitor Displays Error  
To Enter Setup  
Note error; press F1 to continue boot or F2 to enter Setup.  
Refer to “BIOS User’s Information” at the end of this chapter.  
Setup changes specific options, then writes to CMOS,  
NVRAM. Press F2 during initialization to run Setup. If you do  
not press F2, the boot process continues.  
Enter BOOT Diskette  
If prompted, insert the boot diskette.  
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Verifying Proper Operation of Key System Indicators  
As POST determines the system configuration, it tests for the presence of each  
mass storage device installed in the system. As each device is checked, its  
activity indicator should turn on briefly. Check for the following.  
Does the diskette drive activity indicator turn on briefly. If not, refer to  
“Diskette Drive Activity Indicator Does Not Light” in this chapter.  
If a second diskette drive is installed, does its activity indicator turn on  
briefly. If not, refer to “Diskette Drive Activity Indicator Does Not Light”  
in this chapter.  
If there is a hard disk drive or SCSI devices installed in the system, does  
the hard disk drive activity indicator turn on briefly. If not, refer to “Hard  
Disk Drive Activity Indicator Does Not Light” in this chapter.  
Confirming Loading of the Operating System  
Once the system boots up, the operating system prompt appears on the screen.  
The prompt varies according to the operating system. If the operating system  
prompt does not appear, refer to “Problems with Application Software,” later in  
this chapter.  
Specific Problems and Corrective Actions  
The following paragraphs provide possible solutions for specific problems,  
including:  
power LED does not light  
no beep or incorrect beep pattern  
no characters appear on screen  
characters on the screen appear distorted or incorrect  
system cooling fans do not rotate  
diskette drive activity LED does not light  
hard disk drive activity LED does not light  
CD ROM drive activity LED does not light  
problems with application software  
startup prompt “Press <F2> key if you want to run Setup” does not  
appear on screen  
bootable CD ROM is not detected  
SSU does not boot.  
Try the solutions in the order given. If you cannot correct the problem, contact  
your service representative for assistance.  
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Power LED Does Not Light  
Check the following.  
Are all power supplies plugged in? Is the power turned on to the power  
strip or outlet? Do you have a blown fuse or breaker?  
Is the system operating normally? If so, the power LED is probably  
defective or the cable from the front panel to the system board is probably  
loose.  
Are there other problems with the system? If so, check the items listed  
under “System Cooling Fan(s) Does Not Rotate.”  
If all the above are correct and problems persist, contact your service  
representative for assistance.  
No Beep Code  
Check the following.  
Is the speaker enabled?  
Is the speaker cable connected to the system board?  
If the system operates normally, but there was no beep, the speaker may be  
defective. Contact your service representative for assistance.  
Record the beep code emitted by POST, and see “Messages and Beep Codes” at  
the end of this chapter.  
No Characters Appear on Screen  
Check the following.  
Is the keyboard working? Check to see if the Num Lock light is  
functioning.  
Is the monitor plugged in and turned on? Did you wait a moment or two  
to give the monitor time to activate from an idle or inactive state?  
Are the brightness and contrast controls on the monitor properly  
adjusted?  
Are the monitor switch settings correct?  
Is the monitor signal cable properly installed?  
Is the onboard video controller enabled?  
If you are using an optional video controller board, perform the following:  
1. Verify that the video controller board is fully seated in the system board  
connector.  
2. Check that the monitor is plugged into the video controller board monitor  
port.  
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3. Run the SSU to disable the onboard video controller.  
4. Reboot the system for changes to take effect.  
If there are still no characters on the screen after you reboot the system, contact  
your service representative for assistance.  
POST emits one long beep and two short beeps pattern to indicate a possible  
problem with the video display controller. If you do not receive a beep pattern  
and characters do not display, the video display or video controller may have  
failed. Contact your service representative for assistance.  
Characters are Distorted or Incorrect  
Check the following.  
Are the brightness and contrast controls properly adjusted on the  
monitor? Refer to the documentation supplied with your monitor.  
Are the video monitor signal and power cables properly installed?  
Is the correct video monitor board installed for your operating system.  
If the problem persists, the video monitor may be faulty or it may be the  
incorrect type. Contact your service representative for assistance.  
System Cooling Fan(s) Does Not Rotate  
The system has eight cooling fans. In addition, each power supply has its own  
cooling fan. If any of the fans are not operating properly, system components  
may be damaged. Check the fans periodically, as follows.  
Note: If a power supply fan fails, call your service  
representative. There are no serviceable components inside  
the power supply. If the power supply is opened, the  
manufacturer's warranty is voided.  
Check the following.  
Is AC power available at the AC wall outlets?  
Are the system power cords properly connected to the system and to the  
AC wall outlets?  
Did you press the power on/off switch on the front panel?  
Is the fan failure indicator on the front panel lit? If so, a fan has failed and  
must be replaced.  
Is the power supply failure indicator on the front panel lit? If so, check  
the power supply failure indicator on the power supply to determine  
which supply failed.  
Are the power indicators on the power supplies on?  
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Is the power indicator on the front panel lit?  
Is the power supply failure indicator on the power supply lit? If not, the  
power supply has failed.  
Is the power connector for the cooling fan(s) connected to the system  
board?  
Is the cable from the front panel board connected to the system board?  
If the switches and connections are correct and the power outlet is functioning,  
contact your service representative for assistance.  
Diskette Drive Activity LED Does Not Light  
Check the following.  
Are the diskette drive power and signal cables properly installed?  
Is the diskette drive properly configured?  
Is the diskette drive activity light always on? If so, the signal cable may  
be plugged in incorrectly.  
If you are using the onboard diskette controller, use the Setup or SSU to make  
sure that the Onboard Floppy is set to Enabled. Conversely, to use an optional  
fixed/diskette controller, make sure that Onboard Floppy is set to Disabled. For  
information about running the Setup or SSU, refer to Chapter 3, “Configuring  
Your System,” or Appendix B, “System Setup Utility.”  
If the problem persists, there may be a problem with the diskette drive, system  
board, or drive signal cable. Contact your service representative for assistance.  
Hard Disk Drive Activity LED Does Not Light  
If you have installed one or more hard disk drives in your system, check the  
following:  
Are the power and signal cables to the drive properly installed?  
Are all relevant switches and jumpers on the hard drive and adapter board  
set correctly?  
Is the hard disk drive properly configured in the SSU?  
Is the individual hard drive activity indicator on the front panel lit?  
Is the disk bay power indicator on the front panel lit?  
Run the SSU to make sure that the hard disk drive is configured with the correct  
parameters. For information about running the SSU, refer to the “Configuring  
Your System” chapter.  
If the problem persists, there may be a problem with the hard disk drive, the  
optional controller board, system board, drive signal cable, or LED connector.  
Contact your service representative for assistance.  
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Note: The hard disk drive activity light on the front panel  
lights when either a hard disk drive, or a SCSI device  
controlled by the onboard SCSI host controller, is in use.  
This LED does not display CD-ROM activity.  
CD ROM Drive Activity Light Does Not Light  
Check the following.  
Is the power and signal cable to the SCSI CD ROM drive properly  
installed?  
Are all relevant switches and jumpers on the drive set correctly?  
Is the drive properly configured?  
Problems with Application Software  
If you have problems with application software, perform the following.  
Verify that the software is properly configured for the system. Refer to  
the software installation and operation documentation for instructions on  
setting up and using the software.  
Verify a different copy of the software to see if the problem is with the  
copy that you are using.  
Make sure all cables are installed correctly.  
Verify that the system board jumpers are set correctly. Refer to  
Chapter 3, “Configuring Your System,” for jumper settings.  
If other software runs correctly on the system, contact your software  
vendor about the failing software.  
If the problem persists, contact the software vendor's customer service  
representative for assistance.  
Press F2 Key to Enter Setup: Prompt Does Not Display  
If the prompt “Press F2 key to run Setup” does not appear at system startup,  
then the prompt option has been disabled in the SSU. There are two ways to  
enable the prompt:  
Reboot the system using your SSU diskette, and go into the SSU to  
enable the prompt.  
Clear CMOS memory by changing a jumper, and go into the SSU to  
enable the prompt.  
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Enable F2 Prompt by Using SSU  
Use the following steps to enable the F2 prompt.  
1. Insert your SSU diskette in the diskette drive. This is the diskette that is  
created by copying the SSU software from EXPRESSBUILDER CD ROM that  
comes with the system.  
2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating  
system prompt or by pressing the reset switch.  
3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU.  
4. Select Step 3, “Change Configuration Settings.” If a password menu  
displays, enter a user or administrator password if either is enabled, or just  
press ESC to bypass this menu prompt.  
5. Select System Board.  
6. Page down until you reach the Boot Subsystem Group. It is toward the end  
of the groups.  
7. Find and select the option that says, “Display ‘F2 for Setup’ Message during  
POST.”  
8. Press Enter to display the option menu.  
9. Select Enable and press Enter.  
10.If you are finished editing the settings for the system board, press Esc. This  
takes you back to the main menu, Step 3.  
11.Press Esc again to return to the main SSU menu.  
12.Select Step 4, Save Configuration. Once you select this step, the changes are  
immediately saved into an INF file, a CMS file, and nonvolatile memory.  
13.Press Esc to exit the SSU. You are prompted to reboot the system or simply  
exit to the command line prompt. You’ll need to reboot the system to let  
your changes take effect, but first remove the SSU diskette drive. Press F10  
to reboot.  
You should now see the F2 prompt displayed at bootup.  
Enable F2 Prompt by Changing a Jumper and Using SSU  
If you do not have an SSU diskette or CD available, you can clear CMOS  
memory to enable the F2 prompt. This means you must change a jumper on the  
system board, run the SSU, save your changes, and change the jumper back to  
the default setting.  
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Note: This procedure resets all settings to their default  
settings. Clearing CMOS memory resets all SSU and Setup  
settings to their defaults, not just the CMOS CLR setting.  
Before proceeding, check that you have a backup paper  
copy of the configuration settings. Referring to the  
worksheets could make your reconfiguration task easier.  
1. Observe the safety and ESD precautions stated at the beginning of this  
chapter.  
2. Turn off all connected peripherals, turn off system power, and disconnect  
the AC power cord.  
3. Remove the access cover. Refer to Chapter 4, “Upgrading Your System,” for  
information on removing the access cover. You do not need to remove the  
system board from the chassis, and you may not need to remove any add-in  
boards.  
4. Locate the CMOS clear jumper at the edge of the system board. See  
Chapter 4, “Configuring Your System,” for information on the location of  
the CMOS jumper.  
5. Move the CMOS clear jumper from pins 1 and 2 and place on pins 2 and 3.  
6. Reinstall the access cover for your safety, and connect the power cord to the  
system.  
7. Power on the system. POST starts and halts displaying an “Invalid CMOS  
Settings” error.  
8. Reboot the system, enter Setup and make any changes necessary. You need  
to check and possibly reset all your settings.  
9. Press F10 to save the new Setup configuration and exit Setup.  
10.Turn off the system, and disconnect the power cords.  
11.Remove the access cover.  
12.Move the CMOS clear jumper from pins 2 and 3 back to pins 1 and 2.  
13.Reinstall the access cover, and connect the power cords.  
14.Turn the system on. Run BIOS Setup (press F2) to verify the correct  
settings. See Chapter 3, “Configuring Your System,” for information on  
running BIOS Setup.  
Bootable CD-ROM Is Not Detected  
Check the following.  
Is the BIOS set to allow the CD ROM to be the first bootable device?  
Check your BIOS Setup (press F2) configuration.  
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Problems with the Network  
The server hangs when the drivers are loaded.  
Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips”  
below.  
Diagnostics pass, but the connection fails.  
Make sure the network cable is securely attached.  
Make sure you specify the correct frame type in your NET.CFG file.  
The Link LED doesn’t light.  
Make sure you have loaded the network drivers.  
Check all cable connections.  
Try another port on the hub.  
Make sure you have the correct type of cable between the adapter and the  
hub. Some hubs require a crossover cable while others require a straight-  
through cable (for more information on crossover cabling, see your hub  
documentation).  
The Activity LED doesn’t light.  
Make sure you’ve loaded the correct network drivers.  
Network may be idle. Try accessing a server.  
The controller stopped working when an add-in adapter was installed.  
Make sure the cable is connected to the port from the onboard network  
controller.  
Make sure your PCI BIOS is current. Try the “PCI Installation Tips”  
below.  
Make sure the other adapter supports shared interrupts. Also, make sure  
your operating system supports shared interrupts; OS/2 does not.  
Try reseating the add-in adapter.  
The add-in adapter stopped working without apparent cause.  
Try reseating the adapter first; then try a different slot if necessary.  
The network driver files may be corrupt or deleted. Delete and then  
reinstall the drivers.  
Run the diagnostics.  
PCI Installation Tips  
Some common PCI tips are listed here.  
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Reserve interrupts (IRQs) and/or memory addresses specifically for ISA  
adapters. This prevents PCI cards from trying to use the same settings  
ISA cards are using. Use the SSU to keep track of ISA adapter resources.  
Certain drivers may require interrupts that are not shared with other PCI  
drivers. The SSU can be used to adjust the interrupt numbers for PCI  
devices. For certain drivers, it may be necessary to alter settings so that  
interrupts are not shared.  
BIOS User’s Information  
The following paragraphs describe the various screen messages of the system  
BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard  
logging area in the Extended BIOS Data Area, and by displaying a message on  
the screen, which is sometimes preceded by the POST Error Code. The error  
code may also be logged to the Event Logging area.  
Error and Status Messages  
The “BIOS Messages” table is an alphabetic listing of error and status messages  
that the BIOS generates. The table also includes an explanation of each  
message. Many of the messages refer to the built in Setup program. For more  
information about Setup, see Chapter 3, “Configuring Your System.”  
BIOS Messages  
Message  
Description  
nnnn Cache SRAM Passed  
Where nnnn is the amount of system cache in kilobytes  
successfully tested.  
Diskette drive A error  
or  
Diskette drive B error  
Diskette Drive is present but fails the BIOS POST diskette tests.  
Check to see that the drive is defined with the proper diskette type  
in Setup and that the diskette drive is correctly attached.  
Entering SETUP ...  
The Setup program is starting.  
Extended RAM Failed at offset:  
nnnn*  
Extended memory is not working or is not properly configured at  
offset nnnn.  
nnnn Extended RAM passed  
Where nnnn is the amount of RAM in kilobytes successfully  
tested.  
Failing Bits: nnnn*  
The hex number nnnn is a map of the bits at the RAM address (in  
System, Extended, or Shadow memory) which failed the memory  
test. Each 1 (one) in the map indicates a failed bit.  
Fixed Disk 0 Failure  
or  
Fixed Disk 1 Failure  
Fixed disk is not working or not properly configured. Check to see  
if the fixed disk is attached properly. Run Setup to be sure the  
fixed disk type is correctly identified.  
or  
Fixed Disk Controller Failure*  
Incorrect Drive A type - run SETUP  
or  
Incorrect Drive B type - run SETUP  
Type of floppy drive is not correctly identified in Setup.  
Problem with NVRAM (CMOS) access.  
Invalid NVRAM media type*  
Solving Problems 5-15  
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Keyboard controller error*  
Keyboard error nn  
The keyboard controller test failed. You may have to replace the  
keyboard or controller.  
The keyboard is not working. BIOS discovered a stuck key and  
displays the scan code nn for the stuck key.  
Monitor type does not match CMOS  
- Run SETUP  
Monitor type is not correctly identified in Setup.  
Operating system not found  
The operating system cannot be located on either drive A: or drive  
C:. Enter Setup and see if the fixed disk and floppy are properly  
identified.  
Parity Check 1 nnnn*  
or  
Parity Check 2 nnnn*  
A parity error was found in the system bus (Parity Check 1) or the  
I/O bus (Parity Check 2). BIOS attempts to locate and display the  
address on the screen. If it cannot locate the address, it displays.  
Press <F1> to resume, <F2> to  
Setup  
Displayed after any recoverable error message.  
Press <F2> to enter SETUP  
Optional message displayed during POST. Can be turned off in  
Setup.  
Previous boot incomplete - Default  
configuration used  
Previous POST did not successfully complete. POST loads  
default values and offers to run Setup. If the failure was caused by  
incorrect values and they are not corrected, the next boot will  
likely fail. On systems with control of wait states, improper Setup  
settings can also terminate POST and cause this error on the next  
boot. Run Setup and verify that the wait-state configuration is  
correct. This error is cleared the next time the system is booted.  
Real time clock error*  
Real time clock fails BIOS test. May require board repair.  
Shadow Ram Failed at offset: nnnn* Shadow RAM failed at offset nnnn of the 64K block at which the  
error was detected.  
nnnn Shadow RAM Passed  
Where nnnn is the amount of shadow RAM in kilobytes  
successfully tested.  
System battery is dead - Replace  
and run SETUP  
The CMOS clock battery indicator shows the battery is dead.  
Replace the battery and run Setup to reconfigure the system.  
System BIOS shadowed  
The system BIOS is copied to shadow RAM.  
System cache error - Cache  
disabled*  
The RAM cache failed the BIOS test and BIOS has disabled the  
cache.  
System CMOS checksum bad - run  
SETUP  
The system CMOS has been corrupted or incorrectly modified,  
perhaps by an application program that changes data stored in  
CMOS. Run Setup and reconfigure the system either by getting  
the default values or making your own selections.  
System RAM failed at offset: nnnn*  
nnnn System RAM Passed  
System timer error*  
The system RAM failed at offset nnnn of the 64K block at which  
the error was detected.  
Where nnnn is the amount of system RAM in kilobytes  
successfully tested.  
The timer test failed. Requires repair of the system board.  
UMB upper limit segment address:  
nnnn  
Displays the address nnnn of the upper limit of the Upper Memory  
Blocks, indicating released segments of the BIOS which may be  
reclaimed by a virtual memory manager.  
Video BIOS shadowed  
The video BIOS is successfully copied to shadow RAM.  
* If your system displays this message, write down the message and notify your customer representative. If your system  
fails after you made changes in the BIOS Setup menus, you may be able to correct the problem by entering Setup and  
restoring the original values.  
5-16 Solving Problems  
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Messages and Beep Codes  
Whenever a recoverable error occurs during POST, BIOS displays a message on  
the video display screen and causes the speaker to beep twice as the message  
appears. BIOS also issues a beep code (one long tone followed by two short  
tones) during POST if the video configuration fails or if an external ROM  
module does not checksum to zero.  
At the beginning of each POST test routine, the BIOS outputs the test point  
error code to I/O address 80h. If the BIOS detects a terminal error condition, it  
halts POST after issuing a terminal error beep code signifying the test point  
code and attempting to display the test point error code on the upper left corner  
of the display screen. BIOS derives the beep code from the test point error code.  
For example, a test point error code of 16 is indicated by a 1-2-2-3 beep code (a  
single beep, a burst of two beeps, a burst of two beeps, and a burst of three  
beeps). In addition, BIOS writes a value of 16 on the upper left corner of the  
display screen and to I/O port 80h to enable debugging tools to identify the area  
of failure.  
The following table is a list of the test point error codes written at the start of  
each POST test and the beep codes issued for terminal errors.  
POST Tests  
Code Beeps  
POST Routine Description  
xx  
1-1-1-1  
There are no processors present in the system, or the processors are so  
incompatible that the system BIOS cannot be run (like mismatched cache voltages).  
02  
04  
06  
08  
09  
0A  
0C  
0E  
0F  
10  
11  
12  
14  
16  
18  
1A  
Verify Real Mode  
Get CPU type  
Initialize system hardware  
Initialize chipset registers with initial POST values  
Set in POST flag  
Initialize CPU registers  
Initialize cache to initial POST values  
Initialize I/O  
Initialize the local bus IDE  
Initialize Power Management  
Load alternate registers with initial POST values  
Restore CPU control word during warm boot  
Initialize keyboard controller  
BIOS ROM checksum  
1-2-2-3  
8254 timer initialization  
8237 DMA controller initialization  
Solving Problems 5-17  
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POST Tests  
Code Beeps  
POST Routine Description  
1C  
Reset Programmable Interrupt Controller  
20  
22  
24  
28  
1-3-1-1  
1-3-1-3  
Test DRAM refresh  
Test 8742 Keyboard Controller  
Set ES segment register to 4 GB  
1-3-3-1  
Autosize DRAM; system BIOS stops execution here if the BIOS does not detect any  
usable memory DIMMs.  
2A  
2C  
2E  
Clear 512K base RAM  
1-3-4-1  
1-3-4-3  
RAM failure on address line xxxx; BIOS stops execution here if entire memory is bad.  
RAM failure on data bits xxxx* of low byte on memory bus; BIOS stops execution  
here if entire memory is bad.  
30  
1-4-1-1  
RAM failure on data bits xxxx* of high byte on memory bus; BIOS stops execution  
here if entire memory is bad.  
32  
34  
35  
36  
37  
38  
39  
3A  
3C  
3D  
40  
42  
44  
46  
47  
48  
49  
4A  
4B  
4C  
4E  
50  
51  
52  
Test CPU bus-clock frequency  
Test CMOS  
RAM initialize alternate chipset registers.  
Warm start shutdown.  
Reinitialize the chipset  
Shadow system BIOS ROM  
Reinitialize the cache  
Autosize cache  
Configure advanced chipset registers  
Load alternate registers with CMOS values  
Set Initial CPU speed  
Initialize interrupt vectors  
Initialize BIOS interrupts  
2-1-2-3  
Check ROM copyright notice  
Initialize manager for PCI Option ROMs  
Check video configuration against CMOS  
Initialize PCI bus and devices  
Initialize all video adapters in system  
Display QuietBoot screen  
Shadow video BIOS ROM  
Display copyright notice  
Display CPU type and speed  
Initialize EISA board.  
Test keyboard  
5-18 Solving Problems  
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POST Tests  
Code Beeps  
POST Routine Description  
54  
Set key click if enabled  
56  
Enable keyboard  
58  
5A  
5C  
60  
62  
64  
66  
68  
6A  
6C  
6E  
70  
72  
74  
76  
7A  
7C  
7D  
7E  
80  
82  
85  
86  
88  
8A  
8C  
90  
91  
92  
93  
94  
95  
2-2-3-1  
Test for unexpected interrupts  
Display prompt “Press F2 to enter SETUP”  
Test RAM between 512 and 640K  
Test extended memory  
Test extended memory address lines  
Jump to User Patch1  
Configure advanced cache registers  
Enable external and CPU caches  
Display external cache size  
Display shadow message  
Display non-disposable segments  
Display error messages  
Check for configuration errors  
Test real-time clock  
Check for keyboard errors  
Test for lock key on.  
Set up hardware interrupt vectors  
Intelligent system monitoring  
Test coprocessor if present  
Detect and install external RS232 ports  
Detect and install external parallel ports  
Initialize PC-compatible PnP ISA devices  
Reinitialize onboard I/O ports  
Initialize BIOS Data Area  
Initialize Extended BIOS Data Area  
Initialize floppy controller  
Initialize hard disk controller  
Initialize local-bus hard-disk controller  
Jump to UserPatch2  
Build MPTABLE for multi-processor boards  
Disable A20 address line  
Install CD-ROM for boot  
Solving Problems 5-19  
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POST Tests  
Code Beeps  
POST Routine Description  
96  
Clear hugh ES segment register  
Search for option ROMs. One long, two short beeps on checksum failure  
Shadow option ROMs  
98  
1-2  
9A  
9C  
9E  
A0  
A2  
A4  
A8  
AA  
AC  
AE  
B0  
B2  
B4  
B5  
B6  
B7  
B8  
BC  
BE  
BF  
C0  
C8  
C9  
D0  
D2  
D4  
D6  
D8  
DA  
DC  
Set up Power Management  
Enable hardware interrupts  
Set time of day  
Check key lock  
Initialize typematic rate  
Erase F2 prompt  
Scan for F2 keystroke  
Enter SETUP  
Clear in-POST flag  
Check for errors  
POST done - prepare to boot operating system  
One short beep before boot  
Display MultiBoot menu  
Check password; password is checked before option ROM scan  
ACPI initialization  
1
Clear global descriptor table  
Clear parity checkers  
Clear screen (optional)  
Check virus and backup reminders  
Try to boot with INT 19  
Forced shutdown  
Flash Recovery  
Interrupt handler error  
Unknown interrupt error  
Pending interrupt error  
Initialize option ROM error  
Shutdown error  
Extended Block Move  
Shutdown 10 error  
5-20 Solving Problems  
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POST Error Codes and Messages  
Whenever a recoverable error occurs during POST, BIOS displays a message on  
the video display screen and causes the speaker to beep as the message appears.  
The “POST Error Codes and Messages” table is a list of the error codes and  
messages written at the start of each POST test.  
POST Error Codes and Messages  
Code  
Error message  
Pause on Error  
0200  
0210  
0211  
0212  
0213  
0220  
0230  
0231  
0232  
0233  
0234  
0235  
0250  
0251  
0260  
0270  
0271  
0297  
Failure Fixed Disk  
No  
No  
No  
Yes  
Yes  
No  
No  
No  
No  
No  
No  
No  
Yes  
No  
No  
No  
No  
Yes  
Stuck Key  
Keyboard error  
Keyboard Controller Failed  
Keyboard locked - Unlock key switch  
Monitor type does not match CMOS - Run SETUP  
System RAM Failed at offset  
Shadow RAM Failed at offset  
Extended RAM Failed at offset  
Memory type mix  
Memory Ecc single  
Memory Ecc multiple  
System battery is dead - Replace and run SETUP  
System CMOS checksum bad - Default configuration used  
System timer error  
Real time clock error  
Check date and time settings  
ECC Memory error in base (extended) memory test in Bank  
xx  
02B2  
02B3  
02D0  
02F5  
02F6  
0401  
None  
0403  
0404  
Incorrect Drive A type - run SETUP  
Incorrect Drive B type - run SETUP  
System cache error - Cache disabled  
DMA Test Failed  
No  
No  
No  
Yes  
No  
No  
No  
No  
No  
Software NMI Failed  
Invalid System Configuration Data - run configuration utility  
System Configuration Data Read Error  
Resource Conflict  
Resource Conflict  
Solving Problems 5-21  
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POST Error Codes and Messages  
Code  
Error message  
Pause on Error  
0405  
Expansion ROM not initialized  
No  
0406  
0504  
0505  
0506  
0601  
0602  
8100  
8101  
8104  
8105  
8106  
8107  
8108  
810A  
810B  
810C  
810D  
810E  
810F  
8110  
8120  
8121  
8128  
8129  
8130  
8131  
8138  
8139  
8140  
8141  
8148  
8149  
814A  
Warning: IRQ not configured  
No  
Resource Conflict  
No  
Expansion ROM not initialized  
Warning: IRQ not configured  
No  
No  
Device configuration changed  
No  
Configuration error - device disabled  
Processor 1 failed BIST  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Processor 2 failed BIST  
Processor 1 Internal Error (IERR) failure  
Processor 2 Internal Error (IERR) failure  
Processor 1 Thermal Trip failure  
Processor 2 Thermal Trip failure  
Watchdog Timer failed on last boot  
Processor 2 failed initialization on last boot  
Processor 1 failed initialization on last boot  
Processor 1 disabled  
Processor 2 disabled  
Processor 1 failed FRB Level 3 timer  
Processor 2 failed FRB Level 3 timer  
Server Management Interface failed to function  
Processor 3 failed BIST  
Processor 4 failed BIST  
Processor 3 Internal Error (IERR) failure  
Processor 4 Internal Error (IERR) failure  
Processor 3 Thermal Trip failure  
Processor 4 Thermal Trip failure  
Processor 3 failed FRB Level 3 timer  
Processor 4 failed FRB Level 3 timer  
Processor 3 disabled  
Processor 4 disabled  
Processor 2 failed initialization on last boot  
Processor 3 failed initialization on last boot  
Processor 4 failed initialization on last boot  
5-22 Solving Problems  
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POST Error Codes and Messages  
Code  
Error message  
Pause on Error  
8150  
NVRAM Cleared by Jumper  
No  
8151  
8152  
8153  
8154  
8160  
8161  
8162  
8163  
8168  
8169  
816A  
816B  
8170  
8171  
8172  
8173  
8181  
8182  
NVRAM Checksum Error, NVRAM cleared  
NVRAM Data Invalid, NVRAM cleared  
Password cleared by jumper  
No  
No  
No  
Address bit permuting prevented POST memory remapping  
Unable to apply BIOS update for Processor 4  
Unable to apply BIOS update for Processor 3  
Unable to apply BIOS update for Processor 2  
Unable to apply BIOS update for Processor 1  
Processor 1 L2 cache failed  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Processor 2 L2 cache failed  
Processor 3 L2 cache failed  
Processor 4 L2 cache failed  
BIOS does not support current stepping for Processor 4  
BIOS does not support current stepping for Processor 3  
BIOS does not support current stepping for Processor 2  
BIOS does not support current stepping for Processor 1  
Mismatch among processors detected  
L2 cache size mismatch  
Yes  
Solving Problems 5-23  
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A
System Cabling  
Before You Begin  
Static Precautions  
Standard Configuration  
RAID Configuration  
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This appendix contains information on cabling configurations used in your  
system. The configurations include:  
standard configuration  
optional RAID configuration.  
Before You Begin  
Observe all cautions, warning, and static precautions while working with your  
system and while performing any procedures.  
!
WARNING  
The DC push button on/off switch on the front panel does  
not turn off system AC power. Also, +5 Vdc is present on the  
system board whenever the AC power supply cords are  
connected between the system and AC outlets. Before  
performing any procedures, first press off the DC push  
button switch located on the front panel. Make sure your  
system is powered off and all AC power cords are  
unplugged from the system. Failure to disconnect power  
before opening your system can result in personal injury and  
equipment damage.  
Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and  
other components. You can provide ESD protection by wearing an antistatic  
wrist strap attached to chassis ground when handling system components.  
Electronic devices can be easily damaged by static electricity. To prevent  
damage, keep them in their protective packaging when they are not installed in  
your system.  
Standard Configuration  
The system’s standard internal cabling includes:  
power cables  
diskette drive data cable  
SCSI data cables.  
Each configuration is described in the following paragraphs.  
A-2 System Cabling  
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Power Cabling  
The internal power cables are connected to the system board, SCSI backplane,  
storage devices, and diskette drive. The power cables vary in length and provide  
connector sizes to accommodate a variety of supported storage devices and a  
flexible storage configuration. Power cables are connected to the SCSI  
backplane to provide power to the 3 1/2-inch SCSI hard drives in the device  
trays.  
Diskette Drive Data Cabling  
The diskette drive data cable comes attached to the system board and to the  
3 1/2-inch, 1.44-MB diskette drive (see the following figure). The cable has two  
connectors, one connected to the system board and one connected to the diskette  
drive.  
SCSI Cabling  
Your system ships with two SCSI cables and two SCSI controllers on the  
system board. The cables and controllers are:  
a narrow three-connector SCSI cable and a SYM53C810AE controller on  
the PCI-A bus  
a wide two-connector SCSI cable and a dual-channel SYM53C896  
controller on the PCI-B bus.  
The narrow SCSI cable connects to the SCSI CD ROM drive (K) and the SCSI  
controller through a 50-pin narrow SCSI connector (G) on the system board (see  
the following figure). Two additional connectors are available for optional SCSI  
devices (J). The CD ROM drive (K) is the last device on the cable and is  
terminated.  
The wide SCSI cable connects to the SCSI backplane (A) and the SCSI wide  
controller through a 68-pin wide SCSI A connector (E) on the system board (see  
the following figure). Termination for up to six hard disk drives (C) is provided  
on the SCSI distribution panel (B). A second 68-pin SCSI connector (L) is  
available on the system board for connecting optional SCSI devices.  
System Cabling A-3  
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B
0
1
2
3
A
C
4
5
L
D
E
F
G
H
I
J
K
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
I.  
SCSI Distribution Backplane  
SCSI Backplane Termination  
SCSI Hard Disk Drives  
Narrow SCSI Interface Connector  
Diskette Interface Cable  
Diskette Device  
J.  
K.  
L.  
Wide SCSI Interface Cable  
Wide SCSI Interface Connector  
Narrow SCSI Interface Cable  
Removable Media SCSI Devices  
CD ROM Drive (terminated)  
Wide SCSI Interface Connector  
Standard Cabling Configuration  
A-4 System Cabling  
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RAID Configuration  
Two of the options available for your system are the Mylex AcceleRAID 250  
(SecuRAID 210) or the Mylex AcceleRAID 1100 (SecuRAID 530) Controller  
board. These boards give your system the added security of fault tolerance. If  
you order a system with the RAID controller, the system is pre-cabled at the  
factory.  
If you are adding the Mylex AcceleRAID Controller board to an existing  
system, you must install and configure the controller. You do not have to change  
any cabling in your system. Your system board recognizes the installation of the  
RAID controller. Refer to Chapter 4, “Upgrading Your System” for procedures  
to install an option board. Refer to Chapter 3, “Configuring Your System” for  
more information on the Mylex AcceleRAID Controller board  
Note: Next Boot Status for the Symbios SYM53C896  
controller must be turned OFF if you install the optional  
Mylex AcceleRAID Controller board in your system. See  
“Symbios Configuration Utility” in Chapter 3 of this guide for  
information.  
Note: Ensure a jumper is installed on JP10 of the Mylex  
AcceleRAID Controller board. Refer to the Mylex  
AcceleRAID Installation Guide for the location of jumper  
JP10.  
System Cabling A-5  
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B
System Setup Utility  
Creating SSU Diskettes  
Running the SSU  
Exiting the SSU  
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The System Setup Utility (SSU) is a DOS-based utility that supports extended  
system configuration operations for onboard resources and add-in boards. It also  
allows you to view the system event log and to set system boot and security  
options. Use the SSU when you need to:  
add and remove ISA Legacy boards affecting the assignment of resources  
(ports, memory, IRQs, DMA)  
modify the server’s boot device order or security settings  
change the server configuration resource settings  
save the server configuration  
view or clear the system event log  
view field replaceable unit (FRU) information  
view the sensor data record (SDR) table.  
If you install or remove an ISA Legacy add-in board, you must run the SSU to  
reconfigure the server. Running the SSU is optional for a PCI add-in board  
The SSU is PCI-aware, and it complies with the ISA Plug and Play  
specifications. The SSU works with any compliant configuration file (.CFG)  
supplied by the peripheral device manufacturer.  
The I/O system board includes .CFG files. The .CFG file describes the  
characteristics of the board and the system resources that it requires. The  
configuration registers on PCI and ISA Plug and Play add-in boards contain the  
same type of information that is in a .CFG file. Some ISA boards also include a  
.CFG file.  
The SSU uses the information provided by the .CFG files, configuration  
registers, NVRAM, and the information that you enter, to specify a system  
configuration. The SSU writes the configuration information to NVRAM  
memory.  
The SSU stores configuration values in NVRAM memory. These values take  
effect when you boot the server. POST checks the values against the actual  
hardware configuration. If they do not agree, POST generates an error message.  
You must then run the SSU to specify the correct configuration before the server  
boots up.  
The SSU always includes a checksum with the configuration data so the BIOS  
can detect any potential data corruption before the actual hardware configuration  
takes place.  
B-2 System Setup Utility  
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Creating SSU Diskettes  
SSU may be run directly from the EXPRESSBUILDER CD-ROM or from DOS-  
bootable diskettes. Before you can run the SSU from diskettes, you must copy  
the SSU from the EXPRESSBUILDER CD-ROM to a diskette.  
If your diskette drive is disabled, or improperly configured, you must use the  
FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the  
SSU. If necessary, you can disable the drive after you exit the SSU. Information  
entered using the SSU overrides information entered using Setup.  
1. Power on the system.  
2. If the diskette drive is disabled, enable it using the BIOS Setup Utility (see  
Chapter 3, “Configuring Your System’). Specify the correct type of diskette  
drive.  
3. Using the EXPRESSBUILDER CD-ROM, create the SSU diskette.  
Note: Ensure the diskettes do not contain any “bad  
blocks”. Run CHKDSK or Format to check the quality of the  
diskettes.  
Running the SSU  
Use the following steps to run the SSU.  
1. Power up your monitor and system.  
2. Start the SSU using one of the following methods.  
After creating the three SSU diskettes from the CD:  
Insert SSU diskette 1 into Drive A and reboot your server from the  
diskette.  
Directly from the Server Configuration CD:  
Insert the configuration CD in your CD-ROM drive and reboot your  
server from the CD. When prompted, press F2 to enter BIOS Setup.  
From the Boot menu, select Boot Device Priority and select CD-  
ROM as your primary boot device  
Save the settings and exit the BIOS Setup.  
Reboot your server from the CD. The server displays a menu of  
options.  
3. Follow the system prompts to load the SSU. When the SSU title appears on  
the screen, press Enter to continue.  
4. The mouse driver loads, if available. Press Enter to continue.  
System Setup Utility B-3  
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The following message displays:  
“Please wait while the Application Frame loads…”  
5. When the main window of the SSU displays (see the following figure), you  
can customize the user interface before continuing.  
System Setup Utility Main Menu Window  
Customizing the SSU  
The SSU lets you customize the user interface according to your preferences.  
The Application Framework (AF) sets these preferences and saves them in the  
AF.INI file so that they take effect the next time you start the SSU. There are  
four user-customizable settings.  
Color: lets you change the default colors associated with different items  
on the screen with predefined color combinations. The color changes are  
instantaneous.  
Mode: lets you set the desired expertise level.  
novice  
intermediate  
expert.  
The expert level determines which tasks are visible in the Available Tasks  
section and what actions each task performs. For a new mode setting to  
take effect, the user must exit the SSU and restart it.  
Language:lets you change the strings in the SSU to strings of the  
appropriate language. For a new language setting to take effect, you must  
exit the SSU and restart it.  
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Other: lets you enable or disable the status bar located at the bottom of  
the SSU menu displays. The changes are immediate.  
There are three way to change the interface default values. Choose one of the  
following.  
Use the mouse to click on the proper button in the Preferences section of  
the SSU Main window.  
Use the tab and arrow keys to highlight the desired button, and press the  
spacebar or Enter.  
Access the menu bar with the mouse or hot keys (Alt + underlined letter).  
Note: If you run the SSU from nonwritable media  
(EXPRESSBUILDER CD-ROM), customizing preferences  
are lost when you exit the SSU.  
Launching a Task  
It is possible to have many tasks open at the same time, although some tasks  
may require complete control to avoid possible conflicts. The tasks achieve  
complete control by keeping the task as the center of operation until the user  
closes the task window.  
There are three ways to launch a task. Choose one of the following.  
In the SSU Main window (see the following figure), double-click on the  
task name under Available Tasks to display the main window for the  
selected task.  
Highlight the task name and click OK.  
Use the tab and arrow keys to highlight the task name, and press the  
spacebar or Enter.  
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System Setup Utility Main Menu Window  
Resource Configuration Add-in (RCA) Window  
The RCA provides three major functions.  
Creates representations of devices that cannot be discovered by the  
system (ISA cards)  
Modifies the contents of the system by adding and removing devices  
Modifies the resources used by devices.  
You can use the RCA window to define an ISA board or add an ISA board by  
clicking on the appropriate button. Removing an ISA card requires that the card  
be highlighted in the Devices section of the screen before clicking on the button.  
You can add only as many ISA boards as ISA slots allow (your server has one  
ISA slot).  
Use the following steps to define or add an ISA board.  
1. From the SSU main window, launch the RCA by selecting the “Resources”  
task under the RCA heading in the task box. Click OK.  
2. When the RCA window appears, it displays messages similar to the  
following:  
Baseboard: System Board  
PCI Card: Bus 00 dev 00 –- Host Processor Bridge  
PCI Card: Bus 00 dev 0D –- Multifunction Controller  
PCI Card: Bus 00 dev 0F –- Ethernet Controller  
PCI Card: Bus 00 dev 12 –- SCSI Controller  
PCI Card: Bus 00 dev 14 –- VGA Controller  
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3. To configure a device, click on it or select its name in the Devices section of  
the RCA window (see the following figure). Press the spacebar or Enter.  
4. Make configuration changes and click OK to return to the RCA window.  
Repeat steps 3 and 4 to configure additional devices.  
5. Save all the changes made by clicking Save. Saving writes your current  
configuration to nonvolatile storage where it’s available to the system after  
every reboot.  
6. Close the RCA window and return to the Main Menu by clicking Close.  
RCA Window  
Defining an ISA Board  
An ISA board usually comes with a vendor-created .CFG file that specifies the  
resources the board requires to function properly. If the .CFG file is unavailable,  
you must manually create it or define the board through the SSU. Defining an  
ISA board consists of specifying the name of the board and the resources it  
consumes. This allows the RCA to consider the ISA card resource requirements  
when the RCA tries to resolve conflicts.  
1. From the SSU main window, launch the RCA by selecting the “Resources”  
task under the RCA heading in the task box.  
2. When the RCA window appears, click Define ISA Card.  
3. To add or remove ISA card resources, click the appropriate resource buttons,  
select the desired value, and click Add or Remove.  
4. After you complete the necessary information, click Save.  
5. To edit a board, click Load to retrieve the card information. After making  
changes, click Save.  
6. To create a board, click New.  
7. To remove a current definition of a board, click Delete.  
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8. To return to the RCA Menu, click Close.  
Adding and Removing ISA Boards  
Adding and removing boards through the RCA provides a way for the RCA to  
run its conflict detection algorithms on the resources requested by the boards.  
This alerts you to any possible problems with that particular board in the current  
configuration. The following figure shows a typical RCA window.  
To add an ISA board:  
1. Click Add ISA Board in the RCA window.  
2. Specify the directory for the .CFG file.  
3. Select the file and click Ok.  
To remove an ISA board:  
1. Select a valid ISA board in the Devices section of the RCA window.  
2. Click Remove ISA Board.  
Adding and Removing ISA Boards Window  
Modifying Resources  
Modifying the resources of a device may be necessary to accommodate certain  
operating systems, applications, and drivers. It may also be necessary to modify  
resources to resolve a conflict.  
To modify the resources associated with a device:  
1. Highlight the device in the Devices section of the RCA window.  
B-8 System Setup Utility  
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2. Press the spacebar or Enter.  
The functions of the selected device along with possible choices and the  
resources associated with those choices displays.  
To make a modification:  
1. Highlight the function in the Configuration window (see the following  
figure).  
2. Press the space bar or Enter or double-click on the entry (this updates the  
choice and resource lists).  
3. Press the tab key to get to the Choice list, and press Enter.  
4. Use the arrow keys to select a proper choice, and press Enter again.  
5. If the choice allows multiple possible values for a particular resource, use  
the hot key to select a resource, and press the spacebar or double click on the  
resource.  
6. Select the desired resource, and click OK.  
Configuration Window  
Recommended Resource Settings  
The following table shows the recommended RCA system board settings for a  
sample system and provides a place for you to record any changes you make to  
the settings.  
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Recommended Resource Settings  
System Group  
Normal Setting  
Your Configuration  
System Identification and Version  
Information  
SSU Configuration File Version  
MP Spec. Version  
Display On ly  
V 1.4  
Processor Speed Setting  
Memory Subsystem Group  
Extended Memory Options  
On-Board Disk Controller Group  
On-board Floppy Controller  
On-board IDE Controller  
3.5 X Bus Speed  
Use BIOS Setup Utility  
Enable  
Enable Primary Channel  
On-Board Communications Device  
Group  
Serial Port 1 Configuration  
Serial Port 2 Configuration  
Parallel Port Configuration  
Parallel Port Mode  
3F8h – IRQ4  
2F8h – IRQ3  
378h – IRQ7  
Extended Capabilities,  
Port DMA 1  
Floppy Drives Group  
Floppy Drive A Option  
Floppy Drive B Option  
IDE Devices Group  
IDE 32-Bit I/O  
3.5 1.44/1.25 MB Drive  
Disabled or not installed  
Disable  
Keyboard Group  
Numlock  
Off  
Key Click  
Disable  
30CPS  
Typematic Speed  
Typematic Delay  
SCSI ROM BIOS Group  
Embedded SCSI Devices Option  
ROM  
500 MS Delay  
Enable  
Scan  
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System Resource Usage  
Clicking on the Resource Use button in the Configuration window displays the  
System Resource Usage window (see the following figure). This window shows  
what resources each device is consuming. This information is useful for  
choosing resources if a conflict occurs. Devices can be organized according to  
the resources the user wants to examine using the options in the Resource  
section of the screen.  
System Resource Usage Window  
Multiboot Add-in (MBA) Window  
The MBA lets you set the system boot priority. The boot priority is the order the  
BIOS uses to boot the operating system from various devices in your system.  
Set the boot priority of your system as follows.  
1. From the SSU Main Menu, launch the MBA by selecting the “Boot  
Devices” task under the MBA heading in the task box. Click OK.  
2. When the MBA window displays, the “Boot Device Priority” window lists  
the current boot priority order. The “Hard Drives” window lists the hard disk  
drive(s) in your system. During bootup, BIOS searches the list of device  
types shown in the “Boot Device Priority” list, starting with the first device  
on the list. When BIOS gets to Hard Drives, the BIOS tries each device  
shown in the “Hard Drives” list, starting at the top of the list.  
3. To change the priority of an entry in either list, select the entry and press +  
(plus) to move the device up in the list or press - (minus) to move the device  
down the list.  
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4. Click Save to save the boot priority.  
5. Click Close to return to the Main Menu.  
Password Administration (PWA) Window  
The PWA configures administrator and user passwords and other security  
options.  
1. From the SSU Main Menu, launch the PWA by selecting the “Security” task  
under the PWA heading in the task box.  
2. Click OK. The Security window displays.  
3. Select the Administrator and User Password buttons to change passwords.  
4. Select the Options button to enable or disable security options. For an  
explanation of the configurable security options, press Help.  
5. Click Save to save the security option changes.  
6. Click Close to return to the Security menu.  
7. Click Close to return to the Main menu.  
System Event Log (SEL) Window  
The SEL displays information on the events stored in the system log area. The  
information stored includes the name of the event, the date and time the event  
occurred, and data pertinent to the event. Event data may include POST error  
codes that reflect hardware errors or software conflicts within the system.  
Note: Refer to Chapter 5, “Solving Problems,” for  
definitions of POST error codes  
1. From the SSU Main Menu, launch the SEL by selecting the “SEL Viewer  
Add-in” task under the SEL heading in the task box.  
2. Click OK. The SEL Viewer Add-in window (Event Log) displays.  
The following table shows available screen choices.  
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SEL Viewer Menus  
Screen Choice  
Description  
File Menu  
Loads, saves and clears the Event Log data. The Event Log  
data file is saved in either text or binary format depending on  
the output format selected under the Settings menu.  
Selecting Exit returns you to the SSU Main Menu.  
View Menu  
Views all events, events by sensor type, or events by event  
type. The Event Log data file is viewed in either text or  
binary format depending on the display format selected  
under the Settings menu.  
Settings menu  
Events are displayed and saved either in Hex codes (binary  
format) or as text. Select “Display Hex” to view Hex or  
“Display Verbose” to view text. Select “Output Binary” to  
save log data in Hex or “Output Text” to save log as text.  
Note: Only files saved in binary format can be viewed using  
the SSU SEL utility.  
Help  
Displays the SEL Viewer version information.  
Sensor Data Record (SDR) Manager Add-In Window  
The SDR Manager displays all SDR records in either Hex or text (Verbose)  
form. The SDR Manager window provides access to features of the add-in  
through menus and options. Open the SDR Manager window as follows.  
1. From the SSU Main Menu, launch the SDR by selecting the “SDR Manager  
Add-in” task under the SDR heading in the task box.  
2. Click OK. The SDR Manager window displays.  
The following table shows available screen choices.  
SDR Manager Menus  
Screen Choice  
Description  
File Menu  
Opens and saves FRU data from a previously saved file.  
Saves SDR data to a file in binary or text format. Selecting  
Exit returns you to the SSU Main Menu.  
View Menu  
Views SDR information returned from the BMC, displays all  
records in the SDR repository, and sorts all records in the  
SDR repository.  
Settings menu  
Displays and saves SDR records either in Hex codes (binary  
format) or as text. Select “Display Hex” to view Hex or  
“Display Verbose” to view text. Select “Output Binary” to  
save SDR data in Hex or “Output Text” to save SDR data as  
text.  
Help  
Displays the SDR Manager version information.  
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Field Replaceable Unit (FRU) Manager Add-In Window  
The FRU Manager displays all FRU inventory areas on the server, either in Hex  
or text (Verbose) form. The FRU Manager window provides access to features  
of the add-in through menus and options. Open the FRU Manager window as  
follows.  
1. From the SSU Main Menu, launch the FRU Manager by selecting the “FRU  
Manager Add-in” task under the FRU heading in the task box.  
2. Click OK. The FRU Manager window displays.  
The following table shows available screen choices.  
FRU Manager Menus  
Screen Choice  
Description  
File Menu  
Opens and saves FRU data from a previously saved file.  
Saves FRU data to a file in binary or text format. Selecting  
Exit returns you to the SSU Main Menu.  
View Menu  
Views FRU information of the selected device, displays FRU  
areas of all devices, and sorts FRU records by device.  
Settings menu  
Displays and saves FRU areas either in Hex codes (binary  
format) or as text. Select “Display Hex” to view Hex or  
“Display Verbose” to view text. Select “Output Binary” to  
save FRU areas in Hex or “Output Text” to save FRU areas  
as text.  
Help  
Displays the FRU Manager version information.  
Exiting the SSU  
Exiting the SSU causes all windows to close.  
1. Exit the SSU by opening the menu bar item File in the SSU Main window.  
2. Click Exit or highlight Exit and press Enter.  
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C
Emergency Management Port  
How the EMP Works  
EMP Requirements and Configurations  
Setting Up the Server  
Main EMP Window  
Phonebook  
Management Plug-ins  
FRU and SDR Load Utility  
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The Emergency Management Port (EMP) allows remote server management via  
a modem or direct connection. The COM2 port on your server provides an  
interface to Console Manager software located in a second system.  
Modem  
Managed Server  
Management Console  
Sensors  
Event  
Generators  
Console  
Manager  
BIOS  
SEL,  
SDR,  
FRU  
Direct Connection  
OR  
Board Management  
Controller (BMC)  
Viewers  
Control  
Operations  
Modem  
Modem  
System  
Event Log  
(SEL)  
Sensor  
Data  
Record  
(SDR)  
Modem Connection  
Phonebook  
Emergency Management Port Configuration  
The following server operations are available from the Console Manager:  
connecting to remote servers  
powering the server ON or OFF  
resetting the server  
SEL viewer  
SDR viewer  
FRU viewer.  
The Console Manager has a Phonebook, which you use to connect to a selected  
server.  
Referring to the above figure, the Board Management Controller (BMC) in your  
server monitors system management events and logs their occurrence in the  
System Event Log (SEL). These include events such as over-temperature and  
over-voltage conditions, fan failure, or chassis intrusion. To enable accurate  
monitoring of temperature, voltage, etc. independent of an event, the BMC also  
maintains Sensor Data Record (SDR) for each sensor, from which sensor  
information can be retrieved.  
How the EMP Works  
The EMP shares use of the COM 2 port with your system. When the EMP has  
control of the port, the port operates in command state. When the system has  
control of it, the port operates in redirect state. When connecting to a server, the  
EMP checks to determine the current COM 2 port state.  
C-2 Emergency Management Port  
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The following gives an overview of how the EMP functions in each state.  
Command state is the default COM 2 state. In this state, the EMP  
communicates with the server, allowing the client to remotely reset or  
power the server up or down. The client can also view the server's System  
Event Log (SEL), Field Replaceable Unit (FRU) information, or Sensor  
Data Record (SDR) table.  
In redirect state, the EMP serves as a PC ANSI terminal window for  
BIOS console redirection. Commands typed in this terminal window are  
transmitted through BIOS to the server's console, and text displayed on  
the server console are displayed on the EMP's terminal window. With the  
EMP in this state, you can remotely view boot messages, access BIOS  
setup, and run DOS text mode applications through the EMP's terminal  
window.  
EMP in Command State  
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Console in Redirect State  
The above figure shows the EMP window in redirect state with the terminal  
window. The text that appears on the server monitor displays in the redirect  
window.  
Availability of the various EMP features is determined by two things: the EMP  
access mode selected during configuration in the System Management Submenu  
of the BIOS Server Menu, and if the server's COM 2 port is configured for  
console redirect in BIOS. The three EMP access modes are disabled, pre-boot,  
and always active.  
EMP Access Modes (Server Configured for Console Redirect)  
Mode  
Server Powered Off  
During POST  
After OS boots  
Disabled  
Redirect window appears, but is  
blank  
Redirect window  
Redirect window  
Pre-boot  
EMP commands available  
EMP commands available  
Redirect window*  
Redirect window*  
Inactive redirect window  
Always  
Active  
EMP commands  
available  
*The operation mode can be modified by selections in the post reset and post-power-up dialogs. These are server control  
dialogs available with the EMP.  
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EMP Access Modes (Server Not Configured for Console Redirect)  
Mode  
Server Powered Off  
During POST  
After OS boots  
Disabled  
Redirect window appears, but is  
blank  
Redirect window  
appears, but is blank  
Redirect window  
appears, but is blank  
Pre-boot  
EMP commands available  
EMP commands  
available  
Redirect window  
appears, but is blank  
Always  
Active  
EMP commands available  
EMP commands  
available  
EMP commands  
available  
EMP Requirements and Configurations  
This section outlines the requirements and configurations necessary for using  
the EMP console.  
Operating Systems:  
Windows 95  
16 MB of RAM, 32 MB recommended  
20 MB disk space.  
Windows NT  
Windows NT 4.0 or later  
24 MB of RAM, 32 MB recommended  
20 MB disk space.  
Client Configuration: The EMP supports all COM ports on the client system,  
along with any Windows NT/95 compatible modem.  
Server Configuration: The EMP requires the server's COM 2 port to be  
connected to an external modem or directly connected to a serial cable.  
Direct Connect Configuration: A null modem serial cable is required. Connect  
one end of the cable into the COM 2 port of the server and the other into a port  
on the client machine.  
Modem Configuration: On the client, the EMP console uses the Windows  
Application Program Interface (API) to determine if a modem is connected and  
available. The EMP console does not configure the modem; it should be  
preconfigured through Windows.  
For modem support, the server must use a Hayes compatible 14400 bps modem.  
The modem must be on the NT Hardware Compatibility List provided by  
Microsoft. The server modem must be set in auto-answer mode for the EMP to  
be able to connect to it.  
Emergency Management Port C-5  
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Setting Up the Server for the EMP  
To use the EMP, you must configure the server's BIOS with specific settings.  
These settings take place in two submenus of the BIOS Server menu: System  
Management Submenu and Console Redirect Submenu. (Refer to Chapter 3,  
“Configuring Your System,” for BIOS Setup information.) The following shows  
what settings must be configured to use the EMP.  
System Management Submenu  
All EMP related settings occur from the System Management Submenu of the  
Server main menu. Change only the items below; all other default settings  
should remain the same.  
EMP Password: Anytime you attempt to initiate a connection, a prompt for the  
user password appears. If you never set up the EMP password, anyone can  
access the EMP by clicking OK at the password prompt.  
In the EMP Password area of the System Management Submenu, type in a  
password of up to eight alphanumeric characters. If a beep is heard, the  
password was not accepted and a different password must be entered.  
EMP Access Modes: Choose either Disabled, Pre-boot, or Always Active,  
depending on the type of EMP access needed. The tables above show what is  
available with a given setting.  
EMP Restricted Mode Access: Set Restricted Mode to either enabled or  
disabled as needed. If in enabled mode, this means that the EMP's server control  
options (Power On/Off and Reset) are not available. In disabled mode, these  
same server control options are available.  
EMP Direct Connect/Modem Mode: Select Direct Connect if a null modem  
serial cable directly connects the server's COM 2 port to the EMP client  
machine. If they are connected via a modem, select Modem Mode.  
Console Redirection Submenu  
These settings in the Console Redirection Submenu of the Server menu must be  
set exactly as noted to be able to use the EMP.  
COM Port Address: Select 2F8. This is the COM 2 port that must be used by  
the EMP. The IRQ# setting automatically populates with the correct number  
based on the COM Port Address choice.  
Baud Rate: Select appropriate speed.  
Console Type: Choose PC ANSI.  
Flow Control: Choose CTS/RTS + CD.  
C-6 Emergency Management Port  
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Main EMP Window  
The main EMP window provides a graphical user interface (GUI) to access  
server control operations and to launch the management plug-ins. At the top of  
the GUI is the menu and tool bar. These provide the options to initiate plug-ins  
and other support features. A status bar at the bottom displays connection  
information like server name, line status, and mode.  
Toolbar  
The tool bar buttons of the EMP main window combine server control and  
management plug-in options available from the Connect and Action menus as  
follows.  
Generates the Connect dialog to allow connection to a selected server.  
Disconnects from the currently connected server.  
Generates the Power On/Off dialog.  
Generates the Reset dialog.  
Launches the SEL viewer.  
Launches the SDR viewer.  
Launches the FRU viewer.  
Opens the phonebook.  
Opens online help.  
Status Bar  
The status bar displays at the bottom of the current window. It contains the  
following status information.  
Server Name: the name of the server (stored in the Phonebook)  
connected to.  
Line: the type of line connection (direct or modem).  
Mode: either Redirect of EMP, depending on whether the EMP has  
control of the COM 2 port.  
Line Status: gives status information on the server connection. For  
example, if a server is connected, the status bar says "Connected."  
Otherwise, the line is blank.  
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EMP Console Main Menu  
The EMP Console Main menu has the following menus.  
File  
Exit - Exits the EMP.  
Connect  
Disconnect - disconnects the server connection.  
[Re]Connect - raises the connect dialog.  
A list of the five most recent connections - can click on one of the  
five servers most recently connected to. A connection to the selected  
server is initiated.  
Action  
Power On/Off - powers the server on or off with post-power-up  
options.  
Reset - resets the server with post-reset options.  
SEL Viewer - opens the SEL viewer.  
SDR Viewer - opens the SDR viewer.  
FRU Viewer - opens the FRU viewer.  
Phonebook - opens the phonebook dialog.  
Help - provides version information and help topics for the EMP.  
Server Control Operations  
Three server control operations are available from the menu or toolbar of the  
main EMP window: remote server connection, powering the server on and off,  
and resetting the server. The server console mode can also be switched between  
EMP active and BIOS redirect modes through post-power-up and reset options.  
Connect to Remote Server  
When you select [Re]Connect from the Connect menu, the Connect dialog (see  
the following figure) allows you to connect to a selected server. If the client  
machine is already connected to a server, initiating connection generates a  
warning message. It lets you know that the existing connection will be  
terminated if you continue trying to initiate the new connection. You are  
prompted to enter the EMP password whenever a connection is attempted.  
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Connect Dialog  
Options available in the dialog include the following.  
Line Selection - you can specify whether to use a direct connection or  
dial-up modem connection to the server.  
Dial-up - connects to a selected server with a modem.  
Direct connect (Serial Line) - connects to the selected server  
directly using a null modem serial cable.  
Server - you can select or enter a server name from a dropdown edit list  
box of available servers. A server must be selected when the line  
selection is Dial-up.  
Serial Line - must be filled out when the line selection is set to Direct  
connect (Serial Line).  
Baud Rate - must be 19200 for EMP to connect properly.  
COM Port No. - sets the COM Port number to which the null  
modem serial cable is connected.  
Connect - initiates connection to the connected server. When this button  
is clicked, you are prompted for the EMP password.  
Config - displays the Phonebook dialog.  
Cancel - exits the Connect dialog without any action taken.  
Help - displays dialog level help information.  
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Power On/Off  
Selecting Power On/Off from the Action menu allows you to power the server  
on or off, with post-power-up options. It generates the Power on/off dialog  
screen (see the following figure).  
Power On/Off Dialog  
Options available in the dialog include the following.  
Power ON - powers on the server.  
Power OFF - powers off the server. This option is not allowed if the  
server is configured in RESTRICTED mode for EMP operations.  
Post-power-up option - sets the mode selection of the server to EMP  
active or BIOS redirection. The setting is available after the next power-  
up. The default selection is EMP active.  
Cancel - exits the dialog without any action taken.  
Help - displays dialog level help information.  
C-10 Emergency Management Port  
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Reset  
Selecting Reset from the Action menu generates the Reset dialog screen (see the  
following figure) so that you can remotely reset the server with post-reset  
options.  
Reset Dialog  
Options available in the dialog screen include the following.  
System Reset - resets the server with the selected POST-reset options.  
This operation is not allowed if the server is configured in RESTRICTED  
mode for EMP operations.  
Option Group - sets the POST-reset option that is effective after reset.  
The options are EMP active or BIOS redirection. The default selection is  
EMP active.  
Cancel - exits the dialog without any action taken.  
Help - displays dialog level help information.  
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Phonebook  
The EMP provides a Phonebook support plug-in. The Phonebook stores names  
and numbers of servers in a list that can be updated by adding, modifying, or  
deleting entries. The Phonebook can be opened from the Main menu and tool  
bars, or launched from the Connect dialog by clicking the Config button. The  
following figure shows the Phonebook dialog screen.  
Phonebook Dialog  
Options available in the dialog include the following.  
Server - a dropdown list of server names previously stored in the  
Phonebook. If New is selected in the Operation area, this area is cleared.  
Phone No. - the number of the selected server. If New is selected in the  
Operation area, this area is cleared.  
Operation  
New - lets you make a new entry in the phonebook. Selecting this  
option clears the Server and Phone No. fields. Click Save to add the  
entry to the phonebook.  
Modify - lets you edit an existing entry. You select an existing entry  
from the Server dropdown edit box and modifies the existing phone  
number before selecting this option. Click Save to store this entry in  
the phonebook.  
Delete - lets you delete an entry from the phonebook. You must first  
select an existing server from the Server dropdown edit box before  
selecting this option. Click Save to delete the entry.  
Save - saves a new or modified Phonebook entry or deletes an entry if  
Delete was selected.  
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Connect - raises the Connect dialog with the server from the  
Phonebook's Server dropdown edit box already populating the Connect  
dialog's Server dropdown edit box.  
Cancel - exits the dialog without any action taken.  
Help - displays dialog level help information.  
Management Plug-ins  
The following management plug-ins are available:  
SEL Viewer  
SDR Viewer  
FRU Viewer.  
Each is briefly described in the following paragraphs.  
SEL Viewer  
The SEL viewer provides access to the System Event Log on the server. It can  
display records in either hexadecimal or text (verbose) form. Options available  
through the SEL viewer are:  
view the SEL from a file  
save the SEL to a file  
view SEL summary info  
view all SEL entries  
view SEL info by event type  
view SEL info by sensor type  
set SEL display mode to either Hex or verbose mode  
set the SEL output file format to either text or binary format  
close the SEL viewer  
exit the EMP.  
SEL Viewer Menu Options  
The following menu options are found on the SEL viewer menu bar:  
File  
Open - you can view SEL data from a previously saved file if it was  
stored in binary format. Selecting the Open menu item allows you to  
specify a filename under which the data is found. The default  
filename is "SELLOG.DAT." If the file cannot be opened, the  
program displays an error message.  
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Close - you can close the SEL viewer.  
Save As - dumps the SEL data to a file in either binary raw or  
verbose text format. The binary file may be retrieved later. Selecting  
this option lets you specify a filename to which the data is saved.  
The default filename is "SELLOG.DAT." If there is no data, an error  
message is displayed.  
Exit - exits the EMP.  
Connect  
View  
SEL Information - displays SEL summary information as returned  
by the server.  
All Events - displays all events in the SEL.  
By Sensor Type - shows all events in the SEL generated by a  
specific sensor type such as voltage, temperature, etc.  
By Event - displays all the events in the SEL of a particular type; for  
example, by memory or threshold. A pop-up menu lets you select  
the event type to display. This pop-up menu displays all the event  
types that may be generated by the particular hardware.  
Settings - you can change several operating parameters for the SEL  
viewer. This menu displays the following suboptions:  
Display HEX/Verbose - toggles between HEX mode and  
interpreted mode of displaying SEL records.  
Output Text/Binary - determines whether SEL data is saved to the  
file in binary format or verbose format.  
Window - gives options for displaying currently open windows.  
Help - provides version information for the SEL viewer and provides  
help topics on the EMP.  
SDR Viewer  
The SDR viewer lets you view the Sensor Data Records retrieved from the SDR  
repository. Options available through the SDR viewer are:  
view all SDR records  
view SDR entries by SDR type  
view SDR summary info  
set SDR display mode to either Hex or verbose mode  
close the SDR viewer  
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exit the EMP.  
SDR Viewer Menu Options  
The following menu options are on the SDR viewer menu bar:  
File  
Close - closes the SDR viewer.  
Exit - exits the EMP.  
View  
Display all Records - displays all records from the SDR repository.  
SDR Type - displays the records of a particular SDR type. You  
select an SDR type from a pop-up menu that displays all the SDR  
types available for the given hardware.  
SDR Info - displays the SDR summary information as returned by  
the server.  
Settings - lets you change operating parameters for the SDR viewer. This  
menu displays the following suboption:  
Display HEX/Verbose - toggles between HEX mode and  
interpreted mode of displaying SDR records.  
Window - gives options for displaying currently open windows.  
Help - provides version information for the SDR viewer and provides  
help topics on the EMP.  
FRU Viewer  
The FRU viewer allows you to view the server's FRU (Field Replaceable Units)  
data from the server's baseboard FRU information area. Options available with  
the SDR viewer are:  
view all FRU records  
view FRU summary info  
set FRU display mode to either Hex or verbose mode  
close the FRU viewer  
exit the EMP console.  
FRU Viewer Menu Options  
The following menu options are on the FRU viewer menu bar:  
File  
Close - closes the FRU viewer.  
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Exit - exits the EMP console.  
View  
Display all Records - displays all FRU data, which consists of  
chassis, board, and product information.  
FRU Info - displays the FRU summary information as returned by  
the server.  
Settings - lets you change operating parameters for the FRU viewer. This  
menu displays the following suboption:  
Display HEX/Verbose - toggles between HEX mode and  
interpreted mode of displaying FRU records.  
Window - gives options for displaying currently open windows.  
Help - provides version information for the FRU viewer and provides  
help topics on the EMP console.  
FRU and SDR Load Utility  
The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility  
is a DOS-based program used to update the server management subsystem’s  
product level FRU, SDR, and the Desktop Management Interface (DMI)  
nonvolatile storage components (EEPROMs). The utility:  
discovers the product configuration based on instructions in a master  
configuration file  
displays the FRU information  
updates the EEPROM associated with the Baseboard Management  
Controller (BMC) that holds the SDR and FRU area  
updates the DMI FRU area located in the BIOS nonvolatile storage  
device  
generically handles FRU devices that might not be associated with the  
BMC.  
When to Run the FRUSDR Load Utility  
You should run the FRUSDR load utility each time you upgrade or replace the  
hardware in your server, excluding add-in boards, hard drives, and RAM. For  
example, if you replace an array of fans, you need to run the utility. It programs  
the sensors that need to be monitored for server management.  
Because the utility must be reloaded to properly initialize the sensors after  
programming, turn the server off and remove the AC power cords from the  
server. Wait approximately 30 seconds, then reconnect the power cords and turn  
on the server.  
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What You Need to Do  
You can run the utility directly from the configuration software CD or from  
diskettes you create from the CD.  
If you choose to run the FRUSDR Load Utility from a diskette, you must copy  
the utility from the CD and follow the instructions in the included  
README.TXT file.  
If your diskette drive is disabled or improperly configured, you must use BIOS  
Setup to enable it. If necessary, you can disable the drive after you are done with  
the FRUSDR utility.  
How You Use the FRUSDR Load Utility  
The utility  
is compatible with ROM-DOS Ver. 6.22, MS-DOS Ver. 6.22, and later  
versions  
accepts CFG, SDR, and FRU load files (the executable file for the utility  
is frusdr.exe)  
requires the following supporting files  
one or more .FRU files describing the system’s field replaceable  
units  
a .cfg file describing the system configuration  
an .sdr file describing the sensors in the system  
Command Line Format  
The basic command line format is  
frusdr [-?] [-h] [-d {dmi, fru, sdr}] [-cfg filename.cfg] [-fru filename.fru]  
The commands and command descriptions are given in the following table.  
Command Line Format  
Command  
Description  
frusdr  
Utility name  
-? or -h  
Displays usage information  
Displays requested area only  
Uses custom .CFG file  
-d {dmi, fru, sdr}  
-cfg filename.cfg  
-p  
-v  
Pause between blocks of data  
Verbose, display any additional details  
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Parsing the Command Line  
The FRUSDR load utility allows only one command line function at a time. A  
command line function can consist of two parameters. For example,  
-cfg filename.cfg.  
Invalid parameters cause an error message and exit the program. You can use  
either a slash (/) or a minus sign (-) to specify command line options. The -p and  
-v flags can be used in conjunction with any of the other options.  
Displaying Usage Information  
When the utility is run with the -? or -h command line flags, the following  
message is displayed when the verbose flag -v is added to the help command:  
FRU & SDR Load Utility Version 2.1 Revision R.1.1  
Usage  
frusdr  
-? or -h  
Displays usage information  
-d {dmi,fru,sdr}  
Only displays requested area.  
Uses custom CFG file.  
-cfg filename.cfg  
-p  
-v  
Pause between blocks of data.  
Verbose, display any additional details.  
Copyright (c) 1998, Intel Corporation, All Rights Reserved  
This utility must be run from a system executing DOS. Running in a Window's  
DOS box is insufficient and causes incorrect results. Programming the BMC  
FRU area clears the SDR table; therefore the SDR table must be reprogrammed.  
Upon completing the programming of the FRU and SDR areas, the server  
should be rebooted. DOS users may alternatively use a '/' instead of the '-'.  
The following information displays if the -v option is included in the command  
line.  
The /D FRU command may be followed with up to 16 device addresses. These  
device addresses are used to view up to 16 different FRU areas, instead of the  
default of displaying the BMC FRU. The arguments following the "-d FRU" are  
in the same order and value as the NVS_TYPE, NVS_LUN, DEV_BUS and  
DEV_ADDRESS which are found in the FRU file header in each FRU file. The  
LUN address is optional. If the LUN address is used, it must start with an 'L'.  
Usage: FRUSDR -d fru (device) [lun] (bus) (addr) (addr2) (etc)  
Example: FRUSDR /D FRU IMBDEVICE L00 00 C0 C2  
The configuration file may be used to load multiple FRU and SDR files. In the  
configuration file, you may define which FRU and SDR areas are to be  
programmed. Additionally, you may request information from the user or ask  
the user to choose which areas to program.  
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Displaying a Given Area  
When the utility is run with the -d DMI, -d FRU, or -d SDR command line flag,  
the indicated area is displayed. Each area represents one sensor for each  
instrumented device in the server. If the given display function fails because of  
an inability to parse the data present or a hardware failure, the utility displays an  
error message and exits.  
Displaying DMI Area  
Each DMI area displayed is headed with the DMI area designated name. In each  
area, each field has a field name header followed by the field in ASCII or as a  
number.  
Example:  
To display the DMI area, type frusdr -d dmi and press <Enter>.  
Displaying FRU Area  
The FRU area is displayed in ASCII format when the field is ASCII or as a  
number when the field is a number. Each FRU area displayed is headed with the  
FRU area designated name. Each field has a field name header followed by the  
field in ASCII or as a number. The board, chassis, and product FRU areas end  
with an END OF FIELDS CODE that indicates there are no more data in the  
area. The internal use area is displayed in hex format, 16 bytes per line.  
Example:  
To display the FRU area, type frusdr -d fru and press <Enter>.  
Displaying SDR Area  
The SDR nonvolatile storage area is displayed in the following hex format. The  
data are separated by a sensor record number X header, where X is the number  
of that sensor record in the SDR area. The next line after the header is the  
sensor record data in hex format delineated by spaces. Each line holds up to 16  
bytes. The data on each line are followed by the same data in ASCII format;  
nonprintable characters (ch < 32 || ch > 126) are substituted by a period (.).  
Example:  
To display the SDR area, type frusdr -d sdr and press <Enter>.  
Using Specified CFG File  
The utility can be run with the command line parameter of -cfg filename.cfg.  
The filename can be any DOS-accepted, eight-character filename string. The  
utility loads the specified CFG file and uses the entries in that file to probe the  
hardware and to select the proper SDRs to load into nonvolatile storage.  
Displaying Utility Title and Version  
The utility displays its title:  
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FRU & SDR Load Utility, Version 2.0, Revision X.XX  
where X.XX is the revision number for the utility.  
Configuration File  
The configuration file is in ASCII text. The utility executes commands formed  
by the strings present in the configuration file. These commands cause the utility  
to run tasks needed to load the proper SDRs into the nonvolatile storage of the  
BMC and possibly generic FRU devices. Some of the commands may be  
interactive and require you to make a choice.  
Prompting for Product Level FRU Information  
Through the use of a configuration file, the utility might prompt you for FRU  
information.  
Filtering Records From the SDR File  
The MASTER.SDR file has all the possible SDRs for the system. These records  
might need to be filtered based on the current product configuration. The  
configuration file directs the filtering of the SDRs.  
Updating the SDR Nonvolatile Storage Area  
After the utility validates the header area of the supplied SDR file, it updates the  
SDR repository area. Before programming, the utility clears the SDR repository  
area. The utility filters all tagged SDRs depending on the product configuration  
set in the configuration file. Nontagged SDRs are automatically programmed.  
The utility also copies all written SDRs to the SDR.TMP file; it contains an  
image of what was loaded. The TMP file is also useful for debugging the server.  
Updating FRU Nonvolatile Storage Area  
After the configuration is determined, the utility updates the FRU nonvolatile  
storage area. First it verifies the common header area and checksum from the  
specified FRU file. The internal use area is read out of the specified .FRU file  
and is programmed into the nonvolatile storage. The chassis area is read out of  
the specified .FRU file. Finally, it reads the product area out of the specified  
FRU file, then the area is programmed into the FRU nonvolatile storage. All  
areas are also written to the FRU.TMP file.  
Updating DMI FRU Nonvolatile Storage Area  
After programming the BMC FRU area, the utility programs chassis, board, and  
product FRU information to the DMI fields, if the DMI flag follows each  
FRUAREA command in the configuration file.  
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Cleaning Up and Exiting  
If an update was successfully performed, the utility displays a single message  
and then exits.  
If the utility fails, it immediately exits with an error message and exit code.  
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Glossary  
A
AC  
(Alternating Current) The type of current available in wall outlets. All computers  
must convert alternating current to direct current to operate. See also DC.  
address  
A label, name, or number that identifies a location in computer memory.  
ASCII  
(American Standard Code for Information Interchange) A standard number  
assigned to each of the alphanumeric characters and keyboard control code keys to  
enable the transfer of information between different types of computers and  
peripherals.  
B
backplane slot  
A connector on the backplane board in desktop computers and expansion boxes that  
allows you to install circuit cards.  
backup  
A copy of data for safe-keeping. The data is copied from computer memory or disk  
to a floppy disk, magnetic tape, or other media.  
backup battery  
The battery in your computer that maintains the real-time clock and the  
configuration information when the computer's power is removed.  
base memory  
An area of memory between 0 and 640 kilobytes.  
baud rate  
The speed with which data is transmitted during serial communication. The  
computer's operating system and software program must be configured for the same  
baud rate as the communication device, such as a serial printer. See also bps.  
BIOS  
(Basic Input/Output System) A program stored in flash EPROM or ROM that  
controls the keyboard, disk drives, video monitor, and other devices. See also flash  
EPROM, EPROM, and ROM.  
bit  
Derived from Binary digiT, a bit is the smallest unit of information a computer  
handles. See also byte.  
Glossary 1  
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BMC  
(Baseboard Management Controller) Contains all of the server management  
functions. One major function of the BMC is to monitor system management events  
and log their occurrence in the System Event Log (SEL).  
boot  
The process of loading the operating system into memory.  
bps  
(bits per second) The number of bits transferred in one second during serial  
communication, such as modem transmission.  
bus  
An electronic circuit within a computer used for transmitting data or electrical  
power from one device to another.  
byte  
A group of eight bits.  
C
cache memory  
A very fast, limited portion of RAM set aside for temporary storage of data for  
direct access by the microprocessor.  
CD-ROM drive  
(Compact Disk ROM drive) A type of mass storage device that reads information  
from a compact disk.  
Centronics port  
An industry standard parallel port. See also parallel port.  
CGA  
(Color Graphics Adapter) A type of video display system that provides low-  
resolution text and graphics on TTL monochrome and color monitors.  
clock  
Electronic timer used to synchronize computer operations.  
CMOS  
(Complimentary Metal-Oxide Semiconductor) A type of low-power integrated  
circuit used in computers. See also TTL.  
cold boot  
Process of starting up the computer by turning on the power. If power is already on,  
the process means to turn off the computer and turn it on again. A cold boot  
reinitializes all devices.  
2 Glossary  
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COM1 or COM2  
The name you can assign a serial port to set or change its address. See also serial  
port.  
command  
An instruction that directs the computer to perform a particular operation.  
configuration  
The way in which a computer is set up to operate. Some configurable options  
include CPU speed, serial port designation, and memory allocation.  
coprocessor  
See math coprocessor.  
CPU  
(Central Processing Unit) See microprocessor.  
CRT  
(Cathode-Ray Tube) The type of video display used in monitors for desktop  
computers.  
D
DC  
(Direct Current) The type of current available in the rechargeable battery packs  
used in portable computers. See also AC.  
default  
The factory setting your computer uses unless you instruct it otherwise. For  
example, when powering up, the computer will boot from the default drive.  
density  
The capacity of information (bytes) that can be packed onto a storage device, such  
as a floppy disk.  
device driver  
A software program that a computer must use to recognize and operate certain  
hardware, such as a mouse or a video monitor.  
disk drive  
A device that stores data on a hard or floppy disk. A floppy disk drive requires a  
floppy disk to be inserted; a hard disk drive has a permanently encased hard disk.  
DOS  
(Disk Operating System) See operating system.  
DRAM  
(Dynamic RAM) See RAM.  
Glossary 3  
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E
ECC  
(Error Checking and Correction) A method of detecting and correcting errors.  
EEPROM  
(Electrically Erasable Programmable Read-Only Memory) A type of memory  
device that stores password and configuration information.  
EGA  
(Enhanced Graphics Adapter) A type of video display system that provides  
medium-resolution text and graphics on TTL monochrome, color, and enhanced  
color monitors.  
EMP  
The Emergency Management Port (EMP) Console provides an interface to the  
Emergency Management Port (EMP) called the Console Manager. This interface  
allows remote server management via a modem or direct connection.  
EMS  
(Expanded Memory Specification) A method of accessing memory beyond the  
640K limit of DOS by exchanging data in and out of main memory at high speeds.  
Some software requires EMS to operate.  
EPROM  
(Erasable Programmable Read-Only Memory) A type of memory device that is  
usually used to store system BIOS code. This code can be erased with ultraviolet  
light, but is not lost when the computer is powered off. See also flash EPROM and  
ROM.  
expanded memory  
See EMS.  
expansion slot  
See backplane slot.  
extended memory  
The protected memory above 1M that is directly accessible by the microprocessor  
through certain utilities and operating systems. This memory is used in computers  
with 80286, 80386, and 80486 microprocessors.  
F
flash EPROM  
A type of memory device that is usually used to store system BIOS code. This code  
can be replaced with updated code from a floppy disk, but is not lost when the  
computer is powered off. See also EPROM and ROM.  
floppy disk drive  
See disk drive.  
4 Glossary  
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format  
The process used to organize a hard or floppy disk into sectors so it can accept data.  
Formatting destroys all previous data on the disk.  
G
(Gigabyte)  
1,073,741,824 bytes. See also byte.  
H
hard disk drive  
See disk drive.  
hardware  
The physical parts of your computer, including the keyboard, monitor, disk drives,  
cables, and circuit cards.  
hertz  
(Hz) A unit of frequency equal to one cycle per second.  
hot key  
Combination of two or three keys (such as Ctrl-Alt-D) that you press  
simultaneously for a particular function.  
I
IC  
(Integrated Circuit) An electronic device that contains miniaturized circuitry.  
(ISA Configuration Utility)  
The program that you use to change the configuration of some ISA desktop  
computers. This program also contains information about the hardware in the  
computer.  
IDE  
(Integrated Drive Electronics) A type of hard disk drive with the control circuitry  
located inside the disk drive rather than on a drive controller card.  
input/output  
(I/O) The process of transferring data between the computer and external devices.  
interface  
A connection between the computer and a peripheral device that enables them to  
exchange data. See also parallel port and serial port.  
interrupt  
A special control signal from an I/O device that diverts the attention of the  
microprocessor from the program to a special address.  
Glossary 5  
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ISA  
(Industry Standard Architecture) An industry standard for computers and circuit  
cards that transfer 16 bits of data at a time.  
J
jumper  
A small electrical connector used for configuration on some computer hardware.  
K
(Kilobyte)  
1,024 bytes. See also byte.  
L
LAN  
(Local Area Network) A group of computers linked together within a limited area  
to exchange information.  
LCD  
(Liquid Crystal Display) The type of video display used in portable computers.  
LED  
(Light-Emitting Diode) A small electronic device that glows when current flows  
through it.  
LPT1 or LPT2  
The name you can assign a parallel port to specify its address. See also parallel  
port.  
LVD  
Super-fast Ultra2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A  
new SCSI interface that provides greater I/O bandwidth, device connectivity, data  
reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.  
M
(Megabyte)  
1,048,576 bytes. See also byte.  
math coprocessor  
An IC that works with the microprocessor to speed up mathematical calculations.  
memory  
The circuitry in your computer that stores data and programs. See also EMS,  
extended memory, RAM, and ROM.  
6 Glossary  
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microprocessor  
The integrated circuit that processes data and controls the basic functions of the  
computer.  
modem  
A device used to exchange information with other computers over telephone or data  
lines.  
module  
A circuit board that plugs into a dedicated connector on the system board in your  
computer.  
mouse  
A small input device that you guide on a flat surface to control the cursor  
movement and operation of the computer when using certain software programs.  
N
NVRAM  
(Nonvolatile RAM) A type of RAM that retains its contents even after the computer  
is powered off. This memory stores EISA configuration information. See also RAM  
and SRAM.  
O
operating system  
A set of programs that provides the interface between other software programs and  
the computer.  
P
parallel port  
The connector on the back of your computer that allows the transfer of data  
between the computer and a parallel device, such as a parallel printer.  
partition  
The process of dividing the storage space on a hard disk into separate areas so that  
the operating system treats them as separate disk drives.  
password  
A security feature that prevents an unauthorized user from operating your  
computer. See also EEPROM.  
PCI  
Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus  
supporting data transfers of up to 132MB per second.  
Glossary 7  
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Pentium  
A type of microprocessor, with a built-in math coprocessor, cache memory, and  
memory and bus controllers, that processes and communicates 32 bits of data at a  
time. This microprocessor also contains power management capabilities.  
peripheral  
A device connected to and controlled by the computer, such as an external disk  
drive or a printer.  
pixel  
The smallest element that is visible on a video display. The resolution of a video  
display system is measured in pixels.  
PnP  
(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have  
the computer recognize that the device is there. The user doesn't have to tell the  
computer.  
POST  
Power-On-Self-Test.  
R
RAM  
(Random-Access Memory) A temporary storage area for data and programs. This  
type of memory must be periodically refreshed to maintain valid data, and is lost  
when the computer is powered off. See also NVRAM and SRAM.  
real-time clock  
The IC in your computer that maintains the time and date.  
ROM  
(Read-Only Memory) A type of memory device that usually is used to store system  
BIOS code. This code cannot be altered and is not lost when the computer is  
powered off. See also BIOS, EPROM, and flash EPROM.  
RS-232C port  
An industry standard serial port. See also serial port.  
S
save  
To store information on a floppy disk, hard disk, magnetic tape, or some other  
permanent storage device.  
SCSI  
(Small Computer System Interface) An industry standard interface that provides  
high-speed access to tape drives, hard disk drives, and other peripheral devices.  
8 Glossary  
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SEL  
(System Event Log) A record of system management events. The information  
stored includes the name of the event, the date and time the event occurred and data  
pertinent to the event. Event data may include POST error codes that reflect  
hardware errors or software conflicts within the system.  
serial communication  
Information sent sequentially, one bit at a time.  
serial port  
The connector on the back of your computer that allows the transfer of data  
between the computer and a serial device, such as a mouse, a modem, or a serial  
printer.  
Setup program  
The program that you use to change the configuration of some ISA desktop and  
notebook computers. This program also contains information about the hardware in  
the computer.  
software  
Programs with specific functions, such as word processing, data base management,  
communications, and operating system.  
SRAM  
(Static RAM) A temporary storage area for data and programs. This type of  
memory does not need to be refreshed, but it is lost when the computer is powered  
off. See also NVRAM and RAM.  
SSU  
(System Setup Utility) The program that you use to change the configuration of  
your system. This program also contains information about the hardware in your  
system and is used to read the System Event Log.  
SVGA  
(Super VGA) A type of video display system that provides very high-resolution  
text and graphics on analog color monitors.  
system board  
The main circuit board in your computer. It contains most of the connectors and  
ports.  
T
tape drive  
A type of storage device using magnetic tape.  
TTL  
(Transistor-Transistor Logic) A type of integrated circuit used in computers. See  
also CMOS.  
Glossary 9  
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V
VGA  
(Video Graphics Array) A type of video display system that provides high-  
resolution text and graphics on analog color monitors.  
volatile memory  
Storage media that loses its data when system power is turned off. Standard  
memory and memory that you add to the Versa are volatile memory. See  
nonvolatile memory.  
W
warm boot  
Process of resetting the computer without turning off the power through keyboard  
input (pressing Ctrl, Alt, and Del keys simultaneously) or the reset button. The  
system returns to an initial or arbitrarily selected condition.  
write  
To record or store information to a storage device.  
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Equipment Log  
Use this equipment log form to record pertinent information about your system.  
You will need some of this information to run the System Setup Utility. Be sure  
to update the equipment log when you add options.  
Record the model and serial numbers of the system components, dates of  
component removal or replacement, and the name of the vendor from whom the  
component was purchased. Be sure to record the same information for any  
components added to the system, such as hard disk drives, add-in boards, or  
printers.  
Record the model and serial numbers of the unit and system baseboard. The  
model and serial numbers of the system unit are recorded on a label attached to  
the rear of the unit. The serial number of the system board is located along the  
left side of the board, near the PCI expansion slot covers.  
The location of serial numbers on add-in boards, hard disk drives, and external  
equipment, such as video displays or printers, varies from one manufacturer to  
another. Literature accompanying these products should illustrate or describe the  
location of model and serial numbers.  
Equipment Log 1  
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Equipment Log  
Manufacturer Name  
and Model  
Serial Number  
(if available)  
Component  
Date Installed  
Server  
System Board  
DIMMs  
Modem  
Diskette Drive A  
Tape Drive 1  
Tape Drive 2  
CD-ROM Drive 1  
Hard Disk Drive 1  
Hard Disk Drive 2  
Hard Disk Drive 3  
Hard Disk Drive 4  
Hard Disk Drive 5  
Hard Disk Drive 6  
Optional RAID  
Controller  
Network Controller 1  
Network Controller 2  
Monitor  
Keyboard  
Mouse  
External Peripherals  
2 Equipment Log  
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Index  
phonebook, C-12  
requirements, C-5  
A
Access cover  
installing, 4-5  
removal, 4-4  
SDR viewer, C-14  
SEL viewer, C-13  
server control operations, C-8  
Equipment log, 4-3  
Expansion slots, 1-7  
External device connectors, 1-11  
B
Battery  
replacing, 4-8  
BIOS  
features, 1-8  
BIOS setup, 3-3  
advanced menu, 3-6  
boot menu, 3-14  
exit menu, 3-16  
main menu, 3-4  
security menu, 3-10  
server menu, 3-12  
BMC, 1-11  
F
Fans, 1-4  
Features  
chassis, 1-3  
IDE controller, 1-9  
SCSI controllers, 1-9  
system, 1-3  
system board, 1-5  
FRUSDR load utility, C-16  
running, C-16  
C
H
Cabling  
Hard drives  
diskette drive, A-3  
SCSI, A-3  
system, A-2  
hot-swapping, 4-26  
installing, 4-24, 4-25  
Hot-swaping drives, 4-26  
Clock, 1-8  
Connections  
I
peripherals, 2-7  
Controller  
Installation  
pedestal, 2-7  
rack unit, 2-7  
ISA features, 1-8  
peripheral, 1-10  
SCSI, 1-9  
system board management (BMC), 1-11  
video, 1-10  
Controls and indicators, 2-4  
Covers  
J
Jumpers  
resetting CMOS, 3-24  
resetting passwords, 3-24  
removing, 2-12  
removing access, 4-4  
L
Line voltage, 2-7  
Locks  
D
DIMMs  
mechanical, 1-11  
software, 1-11  
installing, 4-16  
removing, 4-18  
Diskette drive cabling, A-3  
M
Media device  
installing, 4-28  
removing, 4-30  
Memory, 1-7  
installing, 4-16  
Memory module  
E
Electronics bay  
opening, 4-6  
Emergency management port  
FRU viewer, C-15  
main console window, C-7  
Index-1  
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installing, 4-18  
removing, 4-15  
Monitoring system status, 1-11  
S
SCSI  
cabling, A-3  
controller, 1-9  
utility, 3-16  
SCU  
software locks, 1-11  
Security, 1-11  
software lock, 1-11  
Serial port, 1-10  
Server management  
BMC, 1-11  
O
Option boards  
installing, 4-19, 4-21  
removing, 4-22  
Options  
RAID board, 3-20  
upgrades, 4-2  
P
Setup  
Parallel port, 1-10  
PCI features, 1-8  
Pedestal unit  
system, 2-2  
Setup utility, B-2  
Site selection, 2-2  
SSU, B-2  
SSU diskettes  
creating, B-3  
System  
conversion, 2-12  
conversion to rack, 2-10  
Peripheral bays, 1-5  
Peripheral controller, 1-10  
Peripherals  
board, 1-5  
cabling, A-2  
connecting, 2-7  
Port  
chassis features, 1-3  
configurations, 1-2  
controls and indicators, 2-4  
equipment log, 4-3  
expansion slots, 1-7  
fans, 1-4  
parallel, 1-10  
serial, 1-10  
Power  
connecting, 2-7  
cords, 2-8  
POST, 2-9  
features, 1-3  
turning on, 2-8  
Power supplies, 1-4  
Power supply  
monitoring power state, 1-11  
Problems  
front view, 2-4  
installation, 2-7  
memory, 1-7  
overview, 1-2  
peripheral bays, 1-5  
power supplies, 1-4  
powering on, 2-8  
processors, 1-7  
rear view, 2-6  
solving, 5-2  
Processor  
installing, 4-10  
removing, 4-13  
upgrading, 4-10  
Processors, 1-7  
security, 1-11  
setup, 2-2  
setup utility, B-2  
site selection, 2-2  
unpacking, 2-3  
upgrades, 4-2, 4-8  
utilities, 3-2  
R
Rack  
conversion, 2-10  
installing rack unit, 2-21  
preparation, 2-18  
warnings and cautions, 2-11  
RAID  
configuration, A-5  
Real-time clock, 1-8  
Removable media devices  
installing, 4-27  
System board  
features, 1-5  
jumpers, 3-22  
processors, 1-7  
upgrades, 4-8  
System setup utility, B-2  
customizing, B-4  
defining an ISA board, B-7  
Index-2  
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exiting, B-14  
removing an ISA board, B-8  
running, B-3  
T
Troubleshooting  
additional, 5-5  
checklists, 5-2  
diagnostic testing, 5-5  
specific problems, 5-7  
using activity indicators, 5-7  
using POST, 5-6  
U
Unpacking, 2-3  
Upgrades  
option boards, 4-19  
preparing for, 4-3  
system, 4-2  
system board, 4-8  
Upgrading  
processor, 4-10  
Utilities  
BIOS setup, 3-3  
FRUSDR load utility, C-16  
symbios SCSI, 3-16  
V
Video  
controller, 1-10  
Index-3  
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xx  
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