LG Electronics TV Mount 27MP35HQ User Manual
OWNER’S MANUAL  
IPS LED MONITOR  
Please read this manual carefully before operating  
your set and retain it for future reference.  
IPS LED MONITOR MODEL  
27MP35HQ  
www.lg.com  
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TABLE OF CONTENTS  
2
CONTENTS  
3
ASSEMBLING AND PREPAR-  
ING  
23 TROUBLESHOOTING  
25 SPECIFICATIONS  
3
4
5
5
6
7
7
9
Unpacking  
Parts and buttons  
25  
26  
26  
27MP35HQ  
Setting up the Monitor set  
- Attaching the Stand Base  
- Detaching the Stand Base  
- Mounting on a table  
- Using the cable holder  
- Mounting on a wall  
Preset Modes (Resolution)  
Indicator  
27 PROPER POSTURE  
27  
Proper posture for using the Monitor set.  
10 USING THE MONITOR SET  
10  
10  
10  
Connecting to a PC  
- D-SUB connection  
- HDMI connection  
12 CUSTOMIZING SETTINGS  
13  
13  
14  
15  
16  
16  
17  
18  
19  
19  
20  
21  
22  
22  
Customizing Settings  
- Menu Settings  
-Picture  
-Color  
-Display  
-Audio  
-Others  
READER Setting  
FUNC. Setting  
-SUPER ENERGY SAVING  
-Picture Mode  
-SUPER RESOLUTION +  
-DUAL DISPLAY  
-DUAL WEB  
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ASSEMBLING AND PREPARING  
3
ASSEMBLING AND PREPARING  
Unpacking  
Check your product box for the following items. If there are any missing accessories, contact the local  
dealer where you purchased your product. The illustrations in this manual may differ from the actual product  
and accessories.  
CD(Owner's Manual) /  
D-SUB Cable  
Card  
or  
Power Cord  
AC-DC Adapter  
AC-DC Adapter  
( Depending on the country )  
( Depending on the country )  
Stand Body  
Two Screws  
Stand Base  
CAUTION  
Do not use any unapproved accessories to ensure the safety and product life span.  
y y  
Any damages or injuries by using unapproved accessories are not covered by the warranty.  
y y  
NOTE  
The accessories supplied with your product may vary depending on the model.  
y y  
Product specifications or contents in this manual may be changed without prior notice due to upgrade  
y y  
of product functions.  
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ASSEMBLING AND PREPARING  
4
Parts and buttons  
Power Indicator  
Lighting On: Turned on  
y y  
Lighting Off: Turned off  
y y  
(Power Button)  
Button (See p.12)  
Connection panel (See p.10)  
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ASSEMBLING AND PREPARING  
5
Attach the Stand Body to the monitor set.  
Use two screws to fix the Stand Body and  
monitor set.  
2
1
2
Setting up the Monitor set  
Attaching the Stand Base  
3
4
Attach the Stand Base.  
Tighten the screw to the right.  
Place the Monitor set with the screen side  
down on a flat and cushioned surface.  
1
CAUTION  
Lay a foam mat or soft protective cloth  
on the surface to protect the screen from  
damage.  
Stand Body  
Stand Body  
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ASSEMBLING AND PREPARING  
6
2
1 Turn the screw to the left.  
Detaching the Stand Base  
2
Pull out the Stand Base from the Stand  
Body.  
Place the Monitor set with the screen side  
down on a flat and cushioned surface.  
1
3
Remove two screws and pull out the Stand  
Body from the monitor set.  
Stand Body  
Stand Body  
CAUTION  
This illustration depicts the general model of  
y y  
connection. Your monitor may differ from the  
items shown in the picture.  
Do not carry the product upside down holding  
y y  
only the stand base. The product may fall  
and get damaged or injure your foot.  
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ASSEMBLING AND PREPARING  
7
Press (Power) button on the bottom switch  
panel to turn the power on.  
Mounting on a table  
3
Lift and tilt the Monitor set into its upright  
position on a table.  
1
Leave a 10 cm (minimum) space from the wall  
for proper ventilation.  
CAUTION  
Unplug the power cord before moving the  
Monitor to another location. Otherwise electric  
shock may occur.  
10 cm  
10 cm  
10 cm  
10 cm  
Using the cable holder  
Connect the AC-DC Adapter and Power Cord  
to a wall outlet.  
2
Cable holder  
or  
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ASSEMBLING AND PREPARING  
8
WARNING  
Using the Kensington security system  
The Kensington security system connector is  
located at the back of the Monitor set. For more  
information of installation and using, refer to the  
manual supplied with the Kensington security  
system or visit http://www.kensington.com.  
When you adjust the angle, do not hold the  
bottom of the Monitor set frame as shown on  
the following illustration, as may injure your  
fingers.  
Connect the Kensington security system cable  
between the Monitor set and a table.  
Do not touch or press the screen when  
adjusting the angle of the monitor.  
Do not hold this set like below picture.Monitor  
screen can detach from stand base and injure  
your body.  
NOTE  
The Kensington security system is optional.  
You can obtain it from most electronics stores.  
NOTE  
Tilt from +20 to -5 degrees up or down to adjust  
the angle of the Monitor set to suit your view.  
Front  
Rear  
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ASSEMBLING AND PREPARING  
9
Model  
Mounting on a wall  
27MP35HQ  
For proper ventilation, allow a clearance of 10 cm  
on each side and from the wall. Detailed  
instructions are available from your dealer, see the  
optional Tilt Wall Mounting Bracket Installation and  
Setup Guide.  
VESA (A x B)  
Standard screw  
Number of screws  
100 x 100  
M4  
4
CAUTION  
10 cm  
Disconnect the power cord first, and then  
y y  
move or install the Monitor set. Otherwise  
electric shock may occur.  
10 cm  
10 cm  
If you install the Monitor set on a ceiling or  
y y  
10 cm  
slanted wall, it may fall and result in severe  
injury.  
Use only an authorized LG wall mount  
y y  
and contact the local dealer or qualified  
personnel.  
Do not over tighten the screws as this may  
y y  
cause damage to the Monitor set and void  
your warranty.  
Use only screws and wall mounts that  
y y  
meet the VESA standard. Any damages  
or injuries by misuse or using an improper  
accessory are not covered by the warranty.  
If you intend to mount the Monitor set to a wall,  
attach Wall mounting interface (optional parts) to  
the back of the set.  
When you install the Monitor set using a wall  
mounting interface (optional parts), attach it  
carefully so it will not drop.  
NOTE  
Use the screws that are listed on the VESA  
y y  
Please, Use the screw and wall mount interface  
in accordance with VESA Standards.  
1
2
3
standard screw specifications.  
The wall mount kit will include an installation  
y y  
manual and necessary parts.  
The wall mount bracket is optional. You can  
If you use screw longer than standard, the  
monitor might be damaged internally.  
y y  
obtain additional accessories from your local  
dealer.  
The length of screws may differ depending  
y y  
on the wall mount. Be sure to use the proper  
length.  
For more information, refer to the  
y y  
If you use improper screw, the product might be  
damaged and drop from mounted position. In  
this case, LG Electronics is not responsible for  
it.  
VESA compatible.  
4
5
instructions supplied with the wall mount.  
Please use VESA standard as below.  
784.8 mm (30.9 inch) and under  
y y  
* Wall Mount Pad Thickness : 2.6 mm  
* Screw : Φ 4.0 mm x Pitch 0.7 mm x  
Length 10 mm  
787.4 mm (31.0 inch) and above  
y y  
* Please use VESA standard wall mount pad  
and screws.  
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USING THE MONITOR SET  
10  
USING THE MONITOR SET  
HDMI connection  
Connecting to a PC  
Transmits the digital video and audio signals from  
your PC or A/V to the Monitor set. Connect the PC  
or A/V and the Monitor set with the HDMI cable as  
shown in the following illustrations.  
Your Monitor set supports Plug & Play*.  
y y  
*Plug & Play: A PC recognizes a connected  
device that users connect to a PC and turn  
on, without device configuration or user  
intervention.  
D-SUB connection  
Transmits analog video from your PC to the  
Monitor set. Connect the PC and the Monitor set  
with the supplied D-sub 15 pin signal cable as  
shown in the following illustrations.  
NOTE  
If you use HDMI PC, it can cause compatibility  
y y  
problem.  
NOTE  
When using a D-Sub signal input cable  
y y  
connector for Macintosh  
Mac adapter  
y y  
For Apple Macintosh use, a separate plug  
adapter is needed to change the 15 pin  
high density (3 row) D-SUB VGA connector  
on the supplied cable to a 15 pin 2 row  
connector.  
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USING THE MONITOR SET  
11  
Self Image Setting Function  
Press the power button on the bottom panel to  
CAUTION  
turn the power on. When monitor power is turned  
on, the "Self Image Setting" Function is executed  
automatically. (Only supported in Analog Mode)  
Connect the signal  
y y  
input cable and tighten  
it by turning the screws  
clockwise.  
Do not press the screen with your finger for  
y y  
a long time as this may result in temporary  
distortion on the screen.  
Avoid displaying a fixed image on the  
y y  
screen for a long period of time to prevent  
image burn. Use a screensaver if possible.  
NOTE  
NOTE  
"Self Image Setting" Function.  
y y  
When you want to use two PC in our Monitor,  
y y  
This function provides the user with optimal  
display settings.When the user connects  
the monitor for the first time, this function  
automatically adjusts the display to optimal  
settings for individual input signals.(Only  
supported in Analog Mode)  
please connect the signal cable(D-SUB/  
HDMI) respectively in Monitor set.  
If you turn the Monitor set on while it is cold,  
y y  
the screen may flicker. This is normal.  
Some red, green, or blue spots may appear  
y y  
on the screen. This is normal.  
‘AUTO’ Function.  
y y  
When you encounter problems such as  
blurry screen, blurred letters, screen flicker  
or tilted screen while using the device or  
after changing screen resolution, press the  
AUTO function button to improve resolution.  
(Only supported in Analog Mode)  
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CUSTOMIZING SETTINGS  
12  
CUSTOMIZING SETTINGS  
Press the desired button on the bottom of the Monitor set.  
1
2
Change the value of the menu item by pressing the buttons on the bottom of the Monitor set.  
To return to the upper menu or set other menu items, use the up arrow ( ) button.  
Select EXIT to leave the OSD menu.  
3
Monitor set Buttons  
Button  
Description  
Accesses the main menus.(See p.13)  
OSD Locked/OSD  
Unlocked  
This function allows you to lock the current control settings, so  
that they cannot be inadvertently changed.  
Press and hold the MENU button for several seconds.  
The message "OSD LOCKED" should appear.  
You can unlock the OSD controls at any time by pushing  
the MENU button for several seconds. The message "OSD  
UNLOCKED" should appear.  
Use this button to enter Reader Mode menu. Its function works to display screen as  
paper-like picture for Eye comfort.If you want to more information(See p.18).  
Use this button to enter SUPER ENERGY SAVING, Picture Mode, SUPER  
RESOLUTION+, DUAL DISPLAY, DUAL WEB menus.(See p.19)  
When adjusting your display settings, always press the AUTO button on the MONITOR  
SETUP OSD. (Only supported in Analog Mode)  
The best display mode 1920 x 1080  
You can choose the input signal.  
•
When two input signals are connected, you can select the input signal (D-SUB/HDMI)  
you want.  
•
When only one signal is connected, it is automatically detected. The default setting is  
D-SUB.  
EXIT  
EXIT the OSD(On Screen Display).  
Turns the power on or off.  
(Power Button)  
Power Indicator  
The power indicator stays white if the display is running  
properly (On Mode). If the display is in Sleep Mode, the power  
indicator blinks white.  
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CUSTOMIZING SETTINGS  
13  
Customizing Settings  
Menu Settings  
Press MENU button on the bottom of the Monitor set  
to display the Menu OSD.  
1
2
3
4
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select the "Next Menu" button to enter the more  
option settings.  
Select EXIT to leave the OSD menu.  
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
Menu  
Brightness  
Contrast  
Analog HDMI  
Description  
To adjust the brightness of the screen  
●
●
●
●
Response Time  
You can set a response time for displayed pictures based on the speed of the  
screen. For a normal environment, it is recommended that you use 'Off'. For a  
fast-moving picture, it is recommended that you use 'High'.  
●
●
Wide/Original  
Wide  
Switch to full screen mode according to input image signal.  
●
●
●
●
Original  
Change the input image signal ratio to original.  
* This function works only if input resolution is lower than Monitor set ratio (16:9).  
Reset  
Restore all factory default settings. Press the  
,
buttons to reset immediately.  
◄ ►  
Menu > Next Menu  
Sharpness  
Black Level  
Over Scan  
Gamma  
Analog HDMI  
Description  
Picture  
Color  
●
●
●
●
To adjust the clearness of the screen  
To set offset level  
To improve the clarity and stability of the screen  
Color Temp  
Six Color  
Color Reset  
Horizontal  
Vertical  
●
●
To customize the color of the screen  
To adjust the position of the screen  
Display  
●
●
Clock  
To improve the clarity and stability of the screen  
To adjust the volume  
Phase  
Audio  
Volume  
●
●
●
Others  
Language  
●
●
To customize the screen status for a user's operating  
environment  
Power Indicator  
Automatic Standby  
Analog: D-SUB(Analog signal) input.  
y y  
HDMI: HDMI(Digital signal) input.  
y y  
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CUSTOMIZING SETTINGS  
14  
Picture  
Press MENU button on the bottom of the Monitor set  
to display the Menu OSD.  
1
2
Select the "Next Menu" button to enter the more  
option settings.  
Enter to Picture by pressing the ▼ button.  
3
4
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
5
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
Menu > Next Menu > Picture  
Sharpness  
Description  
To adjust the clearness of the screen.  
Black Level  
You can set the offset level. If you select 'High', the screen will be bright and if  
you select ‘Low’, the screen will be dark.(only for HDMI input)  
* Offset?As the criteria for video signal, it is the darkest screen the monitor can  
show.  
Over Scan  
To select the range of output image for DTV timing in HDMI input.(only for HDMI  
input)Recommend overscan function to turn on when connect AV equipment.  
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CUSTOMIZING SETTINGS  
15  
Color  
Press MENU button on the bottom of the Monitor set  
to display the Menu OSD.  
1
2
Select the "Next Menu" button to enter the more  
option settings.  
Select Color by pressing the ► button.  
3
4
5
Enter to Color by pressing the ▼ button.  
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
Menu > Next Menu > Color  
Gamma  
Description  
Set your own gamma value. : Gamma 0, Gamma 1, Gamma 2 on the monitor,  
high gamma values display whitish images and low gamma values display  
blackish images.  
Color Temp  
Custom  
• Red:Set your own red color levels.  
• Green: Set your own green color levels.  
• Blue:Set your own blue color levels.  
Select the screen color.  
Warm: Set the screen to warm color temperature (more red).  
Medium: Set the screen to medium color temperature.  
Cool: Set the screen to cool color temperature (more blue).  
Six Color  
Sets and stores the hue and saturation for six colors(Red/Green/Blue/Cyan/  
Magenta/Yellow) to satisfy the color requirements of a user.  
Hue  
Adjusts the screen hue.  
Saturation  
Adjusts the color sharpness on the screen. Lower values make  
the color sharpness weaker and colors lighter while higher  
values make the color sharpness stronger and colors dark.  
Color Reset  
Resets the color settings to the factory default settings for the current input  
device.  
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CUSTOMIZING SETTINGS  
16  
Display  
Press MENU button on the bottom of the Monitor set  
to display the Menu OSD.  
1
2
Select the "Next Menu" button to enter the more  
option settings.  
Select Display by pressing the ► button.  
3
4
5
Enter to Display by pressing the ▼ button.  
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
Menu > Next Menu > Display  
Description  
Horizontal  
Vertical  
Clock  
To move image left and right.  
To move image up and down.  
To minimize any vertical bars or stripes visible on the screen background.The  
horizontal screen size will also change.  
Phase  
To adjust the focus of the display. This item allows you to remove any horizontal  
noise and clear or sharpen the image of characters.  
Audio  
Press MENU button on the bottom of the Monitor set  
to display the Menu OSD.  
1
2
Select the "Next Menu" button to enter the more  
option settings.  
Select Audio by pressing the ► button.  
Enter to Volume by pressing the ▼ button.  
Set the options by pressing the ◄ or ► buttons.  
Select EXIT to leave the OSD menu.  
3
4
5
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
Menu > Next Menu > Audio  
Volume  
Description  
To adjust the volume of headphone/earphone.(Only for HDMI input)  
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CUSTOMIZING SETTINGS  
17  
Others  
Press MENU button on the bottom of the Monitor set  
to display the Menu OSD.  
1
2
Select the "Next Menu" button to enter the more  
option settings.  
Select Others by pressing the ► button.  
3
4
5
Enter to Others by pressing the ▼ button.  
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
Menu > Next Menu > Others  
Language  
Description  
To choose the language in which the control names are displayed.  
Power Indicator  
Use this function to set the power indicator on the bottom side of the monitor to  
On or Off.If you set Off, it will go off.  
If you set On at any time, the power indicator will automatically be turned on.  
Automatic Standby  
If you do not press any button on the monitor set for a certain period, the monitor  
set will automatically switch to standby mode.  
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CUSTOMIZING SETTINGS  
18  
READER Setting  
Press READER button on the bottom of the Monitor  
set to display the Reader Mode OSD.  
1
Set the options by pressssing the ◄ buttons.  
2
Each option is explained below.  
Reader Mode  
Reader 1  
Description  
It is a mode that the screen is adjusted to the best for the newspaper. If you  
want screen more bright, you can control brightness in Menu OSD.  
Reader 2  
It is a mode that the screen is adjusted to the best for the cartoon. If you want  
screen more bright, you can control brightness in Menu OSD.  
Reader Off  
It is a mode that reader mode is off.  
NOTE  
If option of Reader Mode is Reader 1 or Reader 2, Picture Mode will automatically be Custom and  
Super Energy Saving will automatically be Off.  
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CUSTOMIZING SETTINGS  
19  
FUNC. Setting  
SUPER ENERGY SAVING  
Press FUNC. button onthe bottom of the Monitor set to  
display the FUNC. OSD.  
1
2
Enter to SUPER ENERGY SAVING by pressing the ▼  
button.  
Set the options by pressing the ◄ or ► or ▼buttons.  
3
4
Select EXIT to leave the OSD menu.To return to the  
upper menu or set other menu items, usethe up arrow  
(
) button.  
Each option is explained below.  
SUPER ENERGY SAVING  
Description  
High  
Low  
Off  
Enables SUPER ENERGY SAVING you can save energy with this energy- high efficient function.  
Enables SUPER ENERGY SAVING you can save energy with this energy- low efficient function.  
Disables SUPER ENERGY SAVING.  
NOTE  
TOTAL POWER REDUCTION: How much power is saved while using the monitor.  
y y  
TOTAL CO2 REDUCTION: Change the TOTAL POWER REDUCTION to CO2.  
y y  
SAVING DATA(W/h)  
y y  
685 mm  
(27 inch)  
SUPER SAVING(High)  
SUPER SAVING(Low)  
8 W/h  
4 W/h  
Saving Data depends on the Panel. So,those values should be different from each panel and panel  
y y  
vendor.If option of Super Energy Saving is High or Low, monitor luminance become higher or lower  
depend on source.  
LG calculated these values by using “broadcast video signal”  
y y  
(including broadcast video: IEC 62087)  
SUPER SAVING refers to how much power can be saved using the SUPER ENERGY SAVING  
y y  
function.  
If option of Super Energy Saving is High or Low, Picture Mode will automatically be Custom and  
y y  
Reader Mode will automatically be Reader Off.  
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CUSTOMIZING SETTINGS  
20  
Picture Mode  
FUNC.  
Press  
button on the bottom of the Monitor set  
1
FUNC.  
to display the  
OSD.  
Select Picture Mode by pressing the ► button.  
Enter to Picture Mode by pressing the ▼ button.  
Set the options by pressing the ◄ or ► buttons.  
2
3
4
5
Select EXIT to leave the OSD menu.To return to the  
upper menu or set other menu items, use the up  
arrow( )button.  
Each option is explained below.  
Picture Mode  
Description  
Custom  
Text  
It is a mode that the user can adjust each element. It can adjust the color mode of the Main Menu.  
It is a mode that the screen is adjusted to the best for the textworks.  
It is a mode that the screen is adjusted to the best to view pictures.  
Photo  
Cinema  
Game  
It is a mode that the screen is adjusted to the best to view the videos.  
It is a mode that the screen is adjusted to the best to play a game.  
Picture Mode  
Description  
Custom  
Vivid 1  
It is a mode that the user can adjust each element. It can adjust the color mode of the Main Menu.  
Adjusts the video image for the retail environment by enhancing the contrast, brightness, Colour,  
and sharpness.  
Vivid 2  
Standard  
Cinema  
Adjusts the image for the normal environment.  
It is a mode that the screen is adjusted to the best to view the videos.  
NOTE  
If option of Picture Mode is non-Custom , Reader Mode will automatically be Reader Off and Super  
Energy Saving will automatically be Off.  
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CUSTOMIZING SETTINGS  
21  
SUPER RESOLUTION +  
FUNC.  
Press  
button on the bottom of the Monitor set  
1
2
3
FUNC.  
to display the  
OSD.  
Select SUPER RESOLUTION+ by pressing the ►  
button.  
Enter to SUPER RESOLUTION+ by pressing the ▼  
button.  
Set the options by pressing the ◄ or ► buttons.  
4
5
Select EXIT to leave the OSD menu.To return to the  
upper menu or set other menu items, use the up  
arrow( )button.  
Each option is explained below.  
FUNC. > SUPER  
RESOLUTION+  
Description  
Off  
Select this option for everyday viewing. SUPER RESOLUTION+ is turned off in this mode.  
Low  
The optimized picture quality is displayed when a user wants smooth and natural images. It  
iseffective for slow-moving pictures or still images.  
Middle  
High  
The optimized picture quality is displayed when a user wants images between low and  
highmodes for comfortable viewing. It is effective for UCC or SD video.  
Optimized picture quality is displayed when a user wants crystal clear images. It is effective  
forhigh quality video or game.  
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CUSTOMIZING SETTINGS  
22  
* Before using below functions, please install DUAL SMART SOLUTION programme.  
DUAL DISPLAY  
Press FUNC. button onthe bottom of the Monitor set  
to display the FUNC. OSD.  
1
Select DUAL DISPLAY by pressing the ► button.  
Enter to DUAL DISPLAY by pressing the ▼ button.  
Set the options by pressing the ◄ or ► buttons.  
2
3
4
5
Select EXIT to leave the OSD menu.To return to the  
upper menu or set other menu items, usethe up  
arrow ( ) button.  
Each option is explained below.  
DUAL DISPLAY  
Description  
Clone  
By selecting Clone,user can use secondary monitor as done mode of primary monitor.  
Extended  
By selecting Extended,user can use secondary monitor as extended mode of primary  
monitor.  
Off  
If select Off,DUAL DISPLAY is off.  
* Before using below functions, please install DUAL SMART SOLUTION programme.  
DUAL WEB  
Press FUNC. button onthe bottom of the Monitor set  
to display the FUNC. OSD.  
1
Select DUAL WEB by pressing the ► button.  
Enter to DUAL WEB by pressing the ▼ button.  
Set the options by pressing the ◄ or ► buttons.  
2
3
4
5
Select EXIT to leave the OSD menu.To return to the  
upper menu or set other menu items, usethe up  
arrow ( ) button.  
Each option is explained below.  
DUAL WEB  
On  
Description  
Help user to browse web efficiently by dividing in half. Help to arrange and move  
windowson screen. Help user to control dividedwindows ratio.  
Off  
If select Off,DUAL WEB is off.  
NOTE  
When monitor goes to power saving mode with pc saving option-> Pressing any button -> OSD  
y y  
appear and user should press dual button -> User can bring back to normal mode.  
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TROUBLESHOOTING  
23  
TROUBLESHOOTING  
Check the following before calling for service.  
No image appears  
Is the power cord of the display  
connected?  
Check and see if the power cord is connected properly to the power  
outlet.  
y
Is the power indicator light on?  
Press the Power button.  
y
y
Is the power on and the power  
indicator White?  
Adjust the brightness and the contrast.  
Is the power indicator flickering?  
If the display is in power saving mode, try moving the mouse or  
pressing any key on the keyboard to bring up the screen.  
Try to turn on the PC.  
y
y
y
Do you see an "OUT OF RANGE"  
message on the screen?  
This message appears when the signal from the PC (video card) is  
out of horizontal or vertical frequency range of the display. See the  
'Specifications' section of this manual and configure your display  
again.  
Do you see a "NO SIGNAL"  
message on the screen?  
When the monitor is on "No-Signal" in 5 minutes, the monitor goes to  
DPM mode.  
y
Do you see a "OSD LOCKED" message on the screen?  
Do you see “OSD LOCKED” when  
you push MENU button?  
You can secure the current control settings, so that they cannot be  
inadvertently changed. You can unlock the OSD controls at any time  
by pushing the MENU button for several seconds: the message “OSD  
UNLOCKED” will appear.  
y
Display image is incorrect  
Display Position is incorrect.  
Press the AUTO button to automatically adjust your display image to  
the ideal setting.  
y
y
On the screen background, vertical  
bars or stripes are visible.  
Press the AUTO button to automatically adjust your display image to  
the ideal setting.  
Any horizontal noise appearing in  
any image or characters are not  
clearly portrayed.  
Press the AUTO button to automatically adjust your display image to  
the ideal setting.  
Check Control Panel ► Display ► Settings and adjust the display  
to the recommended resolution or adjust the display image to the ideal  
setting. Set the color setting higher than 24 bits (true color).  
y
y
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TROUBLESHOOTING  
24  
CAUTION  
Check Control Panel ► Display ► Settings and see if the frequency or the resolution were  
y y  
changed. If yes, readjust the video card to the recommend resolution.  
If the recommended resolution (optimal resolution) is not selected, letters may be blurred and the  
y y  
screen may be dimmed, truncated or biased. Make sure to select the recommend resolution.  
The setting method can differ by computer and O/S (Operation System), and resolution mentioned  
y y  
above may not be supported by the video card performance. In this case, please ask to the computer  
or the video card manufacturer.  
Display image is incorrect  
The screen color is mono or  
abnormal.  
Check if the signal cable is properly connected and use a screwdriver  
to fasten if necessary.  
y
Make sure the video card is properly inserted in the slot.  
Set the color setting higher than 24 bits (true color) at Control Panel  
► Settings.  
y
y
The screen blinks.  
Check if the screen is set to interlace mode and if yes, change it to the  
recommend resolution.  
y
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?  
Have you installed the display  
driver?  
Be sure to install the display driver from the display driver CD (or  
diskette) that comes with your display. Or, you can also download the  
driver from our web site: http://www.lg.com.  
y
Make sure to check if the video card supports Plug&Play function.  
y
The screen is flickering.  
Did you select the recommended  
resolution?  
If the selected resolution is HDMI 1080i 60/50 Hz, the screen may  
be flickering. Change the resolution to the recommended resolution  
1080P.  
y
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SPECIFICATIONS  
25  
SPECIFICATIONS  
27MP35HQ  
Display  
Screen Type  
Pixel Pitch  
TFT (Thin Film Transistor) LCD (Liquid Crystal Display)  
Panel,Anti-Glare coating  
68.5 cm visible diagonal (27 inch)  
0.311 mm x 0.311 mm (Pixel Pitch)  
Sync Input  
Horizontal Frequency 30 kHz to 83 kHz (Automatic)  
Vertical Frequency  
56Hz to 75Hz (D-SUB)  
56Hz to 61Hz (HDMI)  
Input Form  
Signal Input  
Input Form  
Max  
Separate Sync. Digital  
Video Input  
Resolution  
15 pin D-SUB Connector/HDMI Connector  
RGB Analog (0.7 Vp-p/ 75 ohm), Digital  
D-SUB(Analog) : 1920 x 1080 @ 60 Hz  
HDMI (Digital) : 1920 x 1080 @ 60 Hz  
Recommend  
VESA 1920 x 1080 @ 60 Hz  
Plug & Play  
DDC 2B(Analog,HDMI)  
Power  
Consumption  
On Mode : 31 W(Typ.)  
Sleep Mode ≤ 0.3 W  
Off Mode ≤ 0.3 W  
Power Input  
19 V  
1.6 A  
AC-DC Adapter  
TypeADS-40SG-19-3 19032G, manufactured by SHENZHEN HONOR ELECTRONIC  
orADS-40FSG-19 19032GPG-1, manufactured by SHENZHEN HONOR ELECTRONIC  
orADS-40FSG-19 19032GPBR-1, manufactured by SHENZHEN HONOR ELECTRONIC  
orADS-40FSG-19 19032GPI-1, manufactured by SHENZHEN HONOR ELECTRONIC  
orADS-40FSG-19 19032GPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC  
OUTPUT: 19 V  
With Stand  
1.7 A  
Dimensions  
(Width x Height x  
Depth)  
64.1 cm x 48.5 cm x 25.4 cm  
64.2 cm x 39.0 cm x 4.7 cm  
Without Stand  
Weight  
4.8 kg  
Tilt Range  
-5° to 20°  
Environmental  
conditions  
Operating Temperature 10°C to 35 °C  
Operating Humidity  
10 % to 80 %  
Storage Temperature  
Storage Humidity  
-20°C to 60 °C  
5 % to 90 % non-Condensing  
Stand Base  
Power cord  
Attached ( ), Detached (O)  
Wall-outlet type  
Product specifications shown above may be changed without prior notice due to upgrade of product  
functions.  
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SPECIFICATIONS  
26  
Preset Modes (Resolution)  
D-SUB Timing  
Horizontal  
Display Modes (Resolution)  
Frequency(kHz)  
Vertical  
Frequency(Hz)  
Polarity(H/V)  
720 x 400  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
1024 x 768  
1024 x 768  
1152 x 864  
31.468  
31.469  
37.500  
37.879  
46.875  
48.363  
60.023  
67.500  
70  
60  
75  
60  
75  
60  
75  
75  
-/+  
-/-  
-/-  
+/+  
+/+  
-/-  
+/+  
+/+  
1280 x 1024  
63.981  
60  
+/+  
1280 x 1024  
1680 x 1050  
1920 x 1080  
79.976  
65.290  
67.500  
75  
60  
60  
+/+  
-/+  
+/+  
Recommend Mode  
HDMI Timing  
Factory support mode  
(Preset Mode)  
Horizontal  
Frequency(kHz)  
Vertical  
Frequency(Hz)  
HDMI  
480P  
576P  
720P  
720P  
1080i  
1080i  
1080P  
31.50  
31.25  
37.50  
45.00  
28.12  
33.75  
56.25  
60  
50  
50  
60  
50  
60  
50  
O
O
O
O
O
O
O
O
1080P  
67.50  
60  
Recommend Mode  
Indicator  
Mode  
LED Color  
White  
On Mode  
Sleep Mode  
Off Mode  
Blinking White  
Off  
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PROPER POSTURE  
27  
PROPER POSTURE  
Proper posture for using the Monitor set.  
Adjust the  
Monitor set and  
your posture to  
allow you to view  
images at the  
optimal viewing  
angle.  
Adjust the location of the  
Monitor set to avoid it  
reflecting light.  
Place your hands  
gently on the  
keyboard, keeping  
your arms bent at  
the elbows and  
horizontally outright.  
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Declaration of Conformity  
Trade Name: LG  
Model : 27MP35HA  
Responsible Party: LG Electronics Inc.  
Address : 1000 Sylvan Ave. Englewood Cliffs  
NJ 07632 U.S.A  
TEL: 201-266-2534  
*above information is only for USA FCC Regulatory  
Make sure to read the Safety Precautions before  
using the product.  
Keep the Owner’s Manual (CD) in an accessible  
place for future reference.  
The model and serial number of the SET is  
located on the back and one side of the SET.  
Record it below should you ever need service.  
MODEL  
SERIAL  
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