™
Braava
Floor Mopping Robot
300 Series Owner’s Manual
global.irobot.com
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Table of Contents
Safety Instructions...........................................................
Braava Overview .............................................................
Buttons and Lights..........................................................
Battery and Charging ......................................................
Sweep and Mop Modes..................................................
How Braava Cleans.........................................................
NorthStar® Navigation .....................................................
Operating Braava ...........................................................
Maintenance....................................................................
Trouble Shooting .............................................................
Customer Support...........................................................
4
6
8
10
12
14
16
18
22
24
27
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3
IMPORTANT SAFETY INSTRUCTIONS
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY
CAUTION: Do not expose the electronics of Braava, its battery or the
adapter. There are no user-serviceable parts inside. Refer servicing to
qualified service personnel.
WARNING: READ AND SAVE THESE INSTRUCTIONS.
To avoid the risk of injury or damage, these basic precautions should always
be followed:
• Read all safety and operating instructions before using Braava.
• Read and heed all warnings in this manual and on Braava, the Cube and
the adapter.
• Only use Braava in accordance with the specifications outlined in this manual.
• Do not attempt to repair or adjust any electrical or mechanical functions
on this device. Tampering with these functions may create a hazardous
condition, and it will void your warranty.
• Be aware that floors may be slippery after wet cleaning with Braava.
• Braava operates very quietly. Take care when walking in the area Braava
is cleaning to avoid stepping on Braava and tripping.
USE RESTRICTIONS
• Braava is not a toy. Supervise children and pets when Braava is cleaning.
• Braava has electrical parts. Do not spray, rinse or submerge it in water.
Clean with a dry cloth only.
• Braava is for indoor use on hard surface floors only.
• Do not use Braava to pick up large debris, liquid spills, bleach, paint,
or other chemicals.
• Do not use Braava near any objects that are burning or smoking.
• Before using Braava, remove fragile objects from the cleaning area, including
objects on furniture that can fall if the furniture is pushed or bumped.
• Move any power cords as well as cords for blinds and curtains out of the
way to reduce the risk of objects being pulled down.
• Block off access to open balconies near the cleaning area with physical barriers.
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• Make sure the cleaning cloth does not drape into the middle channel
between the gripping strips as this could impede sensor functions and
safe operation. See page 18 for further detail.
• When mopping, do not use Braava in areas where wetness can damage
unfinished or unsealed floors or delicate carpeting or rugs.
• Operate at room temperature. Do not expose Braava or its batteries to
freezing or extreme heat.
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
BATTERY AND CHARGING
• Charge using a standard U.S. (120V AC) outlet only.
• Only use the included adapter to charge Braava. Braava 320 and 380t
chargers are not cross-compatible.
• Only use rechargeable battery packs approved by the manufacturer.
• Do not use an adapter with a damaged cord or plug.
• Do not handle or charge Braava when hands are wet.
• Always disconnect Braava from the adapter before cleaning.
Notice: Braava contains a software interface for the purpose of enabling
the manufacturer to provide updates to the internal firmware if any such
updates are made available to users. Any attempt to access, retrieve,
copy, modify, distribute or otherwise use any of the Braava software is
strictly prohibited.
FCC Notice: This device complies with Part 15 of the FCC rules.
Operation is subject to the following conditions:
1. The device may not cause harmful interference.
2. This device must accept any interference received, including interference that
may cause undesired operation.
WARNING: Changes or modifications not expressly approved by
iRobot could void your warranty.
This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept interference
received, including interference that may cause undesired operation.
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Braava Overview
Braava
Control Buttons
NorthStar® Navigation Sensor
Navigation System Indicator
Bumper
Handle
Cube on/off button (on back corner)
Removable Cleaning Pad
NorthStar® Navigation Cube
Battery Charging Port
Floor Transition Sensors
Wheel Guards
Charging Adapter
Turbo Charge Cradle (380t)
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Multi-Purpose Cleaning Pad
For dry sweeping or wet mopping, disposable or reusable microfiber cloths.
Cloth Gripping Strips
Middle Channel for Floor Transition Sensors
Pro-Clean Reservoir Pad (Ships with Select Models)
For wet mopping with the blue Pro-Clean microfiber cleaning cloth.
Fill Cap
Reservoir
Wick
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Buttons and Lights
Power Button
Press once to turn Braava on.
Hold for 2 seconds to turn Braava off.
Blue solid light: Power on
Red blinking light: Battery starting to get low
Red solid light: Low battery (needs to be recharged)
Sweep Button
For use with dry cloths.
Press once to start cleaning.*
Press while cleaning to pause.
Blue solid light: Sweep mode activated
Blue blinking light: Sweep mode paused
Mop Button
For use with wet cloths.
Press once to start cleaning.*
Press while cleaning to pause.
Blue solid light: Mop mode activated
Blue blinking light: Mop mode paused
*Holding the cleaning mode button will activate Quick Clean Mode. See page 15.
8
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4
Navigation System Indicators
NorthStar Connection
4
Blue blinking light (1): Establishing connection
Blue solid light (1 to 3): Locked onto NorthStar Cube
The number of lights indicates the strength of Braava’s connection to the navigation system,
with 3 being strongest. If there are no lights, Braava does not detect a NorthStar signal.
Other States
Blue lights flashing in sequence: Thinking
Blue lights flashing with pause: Sleep mode
Red light in middle: Error*
*See trouble shooting section for more information.
5
NorthStar® Navigation Cube Lights
5
Blue blinking light: Power on, broadcasting signal
Blue solid light: Power on, connected to Braava
Red solid light: Batteries low
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Battery and Charging
Mode
Braava 320
Braava 380t
Run Time
Sweep
Mop
up to 3 hrs
2 hrs
up to 4 hrs
2.5 hrs
Charge Time
N/A
10 hrs
2 hrs
Charging
• Stand Braava on its end to access the charging port.
• Plug the adapter into a standard electrical outlet and into Braava’s
charging port.
• Charge Braava until a solid blue light appears on the power button*.
• It may take Braava a few charging cycles to reach its full capacity.
*The blue light indicates on average that the
battery has charged to 80% of its capacity.
Charging time and run time can be
affected by operating temperature,
floor type and other conditions.
Charging Port
TIP: Braava 380t can also be charged with the Braava Turbo Charge Cradle.
See Cradle instructions for details (pg.11).
CAUTION: Do not charge Braava while the Pro-Clean reservoir pad
or any wet cloth is attached. Charge using a standard 120V outlet only.
Only use the included adapter to charge Braava. Always disconnect
Braava from the adapter before cleaning.
10
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Turbo Charge Cradle
(Compatible only with Braava 380)
• Plug the adapter into a standard electrical outlet and plug the other end
of the cord into the power jack on the Cradle.
• One blue light will appear on the front of the Cradle.
• Place Braava on the Cradle to charge.
• Charge Braava for approximately 2 hours or until a solid blue light
appears on Braava’s power button.
• Remove Braava from the Cradle before applying cleaning cloths or the
Pro-Clean Reservoir Pad.
• Charging time and run time can be affected by operating temperature,
floor type and other conditions.
Power Jack
Charging Contacts
LED indicator
1
2
3
TIP: Braava’s adapter is compatible with the Cradle
and can be plugged into either Braava directly
or into the Turbo Charge Cradle.
1
CAUTION: Do not charge Braava while the
Pro-Clean reservoir pad or any wet cloth is
attached. Charge using a standard outlet only.
Only use the adapter included with the Braava
380t. See Braava manual for safety warnings
and instructions.
2
2
3
Compatible only with the Braava 380t.
The NorthStar
Navigation Cube
Charging Indicators
(g
The Cube uses 2 C
batteries. The battery
door can be found on the
bottom of the Cube.
1
Power Button
Red pulsing light: Battery charging
Blue solid light: Battery charged
Please dispose of all batteries properly by finding a recycling resource near you.
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11
Sweep and Mop Modes
Braava sweeps and mops hard surface floors using readily available dry and
wet cleaning cloths or the included reusable microfiber cloths.
Braava is not a vacuum and is not intended for use on carpets.
Sweep Mode
Sweep mode is intended for cleaning with a dry cloth.
In Sweep mode, Braava moves
ahead in a straight line when it begins
cleaning, then cleans back and forth
in parallel lines.
It is ideal for picking up dust, dirt and
hair to maintain clean, grit-free floors
every day.
Mop Mode
Mop mode is intended for cleaning with a wet cloth.
In Mop mode, Braava drives forward
a short distance to one side, backs
up slightly then moves forward to the
other side, alternating to the left and
right as it progresses.
This mopping action helps dissolve
and pick up the deeper dirt and grime
on your floors.
Braava automatically adjusts to a smaller
cleaning area in Mop mode to optimize
cleaning while the cloth is wet.
TIP: Start with dry Sweep mode to pick up surface grit and then follow
with a wet cloth in mopping mode to get a deeper clean.
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Cleaning Cloths
Disposable Cloths
For use only with the Multi-Purpose Cleaning Pad.
• Braava is compatible with most disposable dry and pre-moistened
cleaning cloths such as Swiffer® brand and store brands like Target®.
• Always follow the use and care instructions included with any dry or wet
cleaning cloths to care for your floors.
• Please note that Braava is not compatible with Swiffer® WetJet® Refills.
Microfiber Cloths
Braava’s specially designed microfiber cloths can be rewashed and reused.
• White cloths are for dry sweeping with the Multi-Purpose Cleaning Pad.
• Blue textured cloths are for mopping and can be used with either the
Pro-Clean Reservoir Pad or the Multi-Purpose Cleaning Pad. Dampen
cloth before use.
NOTICE: Wet cloths may not be suitable for cleaning unsealed
floors. Ask your flooring manufacturer or installer if you are unsure
whether damp mopping is safe for your floor.
Floor Types
• Braava is designed to clean hard surface floors including wood, tile, vinyl,
linoleum and laminate.
• Braava cleans best on smooth hard surfaces and may not perform on
uneven tiles, heavily waxed floors or rough surfaces like slate or brick
which can snag the cleaning cloth.
NOTICE: Braava is not intended to pick up large debris. Before
cleaning with Braava, pick up large debris and check for gravel or sharp
objects that could scratch the floor if captured under the cleaning pad.
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How Braava Cleans
Braava intelligently cleans your floor by mapping the room as it cleans.
Cleaning Cycle
• Braava cleans your home in sections, first cleaning areas to its right and
later returning to areas to its left.
• When the open areas in each section are complete, Braava cleans along
edges of furniture and walls before moving on.
• When finished, Braava returns to where it started and parks itself.
Cleaning Pattern
• In open areas, Braava methodically cleans back
and forth across your floor.
• As Braava encounters chair legs, furniture and
other obstacles, it cleans around them and
continues its cleaning pattern.
• Braava detects stairs and will maneuver away
from drop offs and back to the cleaning area.
As a safety precaution, open ledges or
balconies with a drop of 2 feet or more
should be blocked off with a physical barrier.
• Braava also detects area rugs and raised transitions
to carpet so it can avoid driving on to them.
Note: If your carpet is flush with your hard surface floor,
you may need to add a temporary barrier to provide Braava
a boundary it can detect.
• Braava follows along walls and edges as it
encountersthemandasitcompleteseachsection
it cleans.
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Quick Clean Mode
• Cleans 30% faster by focusing cleaning on open areas.
• Activate by holding the Sweep or Mop button for 3 seconds.
• You will hear a single beep followed by the “start cleaning” song.
• Braava typically cleans the same total area as the standard detailed
cleaning mode, but will skip detailed cleaning around furniture and some
walls to save time.
Pause / Resume
Braava will automatically pause if you pick it up or press any button
while cleaning.
• The cleaning mode button will flash blue to indicate the cleaning cycle
is paused. While paused, Braava will save the map of the area it has
already cleaned.
• To resume cleaning, place Braava within 6 feet of the Cube where it
originally started, facing in the same general direction it started.
• Press the flashing cleaning mode button.
• Braava will start cleaning while it determines its position on the map.
Once it confirms its position, it will drive to an area not yet covered and
continue cleaning.
• Braava may re-clean an area already covered or explore new areas of
cleaning while determining its position on the map.
• If you resume Braava where you paused it, it may take longer for the
cleaner to determine its position depending on its distance from the Cube.
• To exit Pause and quit the cleaning cycle, power Braava off by holding the
power button for 2 seconds.
Note: Braava can only be paused after it has locked onto the NorthStar
Navigation Cube at the beginning of the cleaning cycle.
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®
NorthStar Navigation
The NorthStar Navigation Cube acts as a beacon, emitting a signal that
guides Braava’s cleaning.
Connecting to the NorthStar Navigation Cube
• Once Braava starts cleaning, it tries to establish a connection to the
NorthStar Navigation Cube, indicated by one flashing blue light on the
Navigation System Indicator. Once Braava has locked onto the Cube,
Braava’s lights turn solid blue.
• The Navigation System Indicator also indicates Braava’s range. As Braava
gets to the edge of its range (such as going out of the room or far from the
NorthStar Navigation Cube) the number of lights will go down.
• Braava may occasionally drive back toward the NorthStar Navigation
Cube to confirm its position before continuing on its cleaning path.
• Braava builds a new map each time it starts a new cleaning cycle,
but retains its map if paused during the cleaning cycle.
Cleaning without a NorthStar Navigation Cube
• Because the Cube is just one part of the Navigation System, Braava can
still clean without a NorthStar signal present, however the cleaning area
will be much smaller and Braava will not be able to perform edge cleaning
in each section.
Cleaning with multiple NorthStar Navigation Cubes:
(For Braava 380t ONLY):
• Braava can use multiple NorthStar Cubes to clean up to 2,000 square
feet when dry sweeping. Braava will move from one Cube to the next,
extending the cleaning area with each Cube it encounters.
• Multiple cubes can be used in Mop mode, too, but Braava limits its wet
cleaning area to 350 square feet to optimize for cloth wetness.
Mode
Braava 320
Braava 380t
Coverage
Sweep
800 sq. ft.
1,000 sq. ft.*
Mop
250 sq. ft.
350 sq. ft.
*up to 2,000 sq. ft. with additional NorthStar® Cube (sold separately)
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Setting Up NorthStar Navigation Cubes
Using Braava with one Cube
• Place the Cube near the center of the area you want to clean and start
Braava nearby.
• Braava will clean the area around the Cube, and may extend into other rooms
based on the cleaning mode and how far the NorthStar signal reaches.
• If you have a choice of rooms, place the Cube in a larger room to
maximize NorthStar coverage.
• Once Braava has completed its run, you can move the Cube to clean a
different part of your home.
Using Braava with multiple Cubes (For Braava 380t ONLY):
• Use one or more extra Cubes (sold separately) to expand how far Braava
cleans in a single run.*
• Place extra Cubes in rooms or areas next to the area covered by the first
Cube. The Cubes should typically be between 20 and 25 feet from each
other for the NorthStar coverage to overlap.
• Braava will automatically clean from one Cube to another.
*Cubes are pre-programmed to different NorthStar channels, indicated on the bottom of the Cube.
Cubes with different channels must be used for multi-Cube cleaning.
25’
One Cube
Multiple Cubes
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17
Operating Braava
Put On a Cleaning Cloth
1. Set Braava on its end and remove the cleaning pad.
2. Attach a dry or wet cloth to the Multi-Purpose cleaning pad.
Lay the removable pad on an open cleaning cloth. Attach
cloth by tucking it into the gripping strips on both sides.
See the following page for the Pro-Clean Reservoir Pad.
3. Re-attach the cleaning pad. Magnets will help it snap back
into place.
1
2
3
CAUTION: Make sure the cleaning cloth does not drape
into the middle channel between the gripping strips as
this could impede sensor functions and safe operation.
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Using the Pro-Clean Reservoir Pad
(Sold separately for Braava 320)
The Pro-Clean Reservoir Pad dispenses liquid as Braava mops to keep
the cleaning cloth wet longer.
Fill the reservoir
1. Open the fill cap by pulling and swiveling it
to the side.
2. Fill reservoir with water and replace fill cap,
pressing it in securely so it does not leak.
3. Fill the reservoir over a sink as a small
amount of fluid can leak out when the fill
cap is closed.
4. Dampen the blue Pro-Clean microfiber
cloth and press onto the velcro strips.
Do not use a dry cloth.
TIP: Fluid dispenses at different rates depending on floor type and solution
used. The first time you mop, start with the cloth only slightly damp
and then increase the starting cloth wetness if needed.
NOTICE: To avoid the Pro-Clean Reservoir Pad leaving excess fluid
on your floor, do not leave Braava unattended when mopping and
remove from floor once Braava stops cleaning.
When mopping is finished:
• Empty any remaining fluid from the reservoir.
• Leave the fill cap open to allow reservoir to dry completely.
Do not store the pad on Braava if wet.
• See page 22 for care instructions.
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Place the NorthStar® Cube
1. Press the button on the
back corner of the NorthStar
Navigation Cube to turn it on.
A blue light will flash on the
opposite corner when turned
on, and then go solid when
Braava locks onto it.
If you forget to turn the Cube
on, Braava will send a signal
to try to turn it on. If Braava is
successful, the blue flashing
light will appear on the Cube.
2. Place the NorthStar Navigation
Cube on a table or counter top,
pointing the blue light away
from walls and toward the
middle of the room.
For Best Results
• Place the NorthStar Navigation Cube where it has a clear view of the
ceiling (for example, no cabinet or shelf directly above it).
• Do not move the NorthStar Navigation Cube once Braava has started
cleaning as it may impair Braava’s cleaning performance.
• Do not put the NorthStar Navigation Cube on the floor as the cleaner
may run into it and move it.
20
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Start Cleaning
Place Braava on the floor within 6-8 feet of the NorthStar Navigation Cube,
facing toward the Cube.
1. Turn Braava on using the power button.
The button will light up blue when the cleaner is on.
2. To start cleaning with a DRY CLOTH just press the Sweep button.
3. To start cleaning with a WET CLOTH just press the Mop button.
1
2
3
• One blue light will start blinking on the Navigation System Indicator if
Braava detects a signal from the Cube. The light will turn solid blue once
it locks onto the Cube. If no lights appear, Braava does not detect a
NorthStar signal.
• When Braava finishes cleaning, it plays a short song, returns to where
it started and parks itself. Braava will also do this if the battery runs low
while cleaning.
• To turn Braava off, press the power button for two seconds. A tune will
play and the light will turn off.
• To turn off the NorthStar Navigation Cube, press the button on the back
corner. The light on the opposite corner will turn off.
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Maintenance
To keep your Braava in the best working condition, follow these maintenance steps.
Cleaning and Storing
• Use a dry cloth to wipe dust or dirt from Braava’s exterior. Do not rinse or
submerge in water.
• Use a damp cloth to wipe off dust and dirt on tires. Make sure that Braava
is not plugged in and that the cloth is not dripping.
• Place Braava on its end (handle side down) when charging or storing
between uses.
• For long term storage remove C batteries from the NorthStar Cube.
Wheel Guard
• As Braava cleans, debris may accumulate around the Wheel Guards.
This helps keep Braava’s wheels moving freely.
• Periodically check Braava’s wheels to see if debris has accumulated and
remove as needed.
• A small notch next to the wheel allows access with tweezers or scissors if
needed to free the debris.
Access Notch
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Pro-Clean Reservoir Pad (Sold separately for Braava 320)
• Hand rinse with water in the sink to clean. Do not put the reservoir pad in
the dishwasher. Do not wash with soap.
• Let dry completely before re-attaching to Braava after cleaning is
complete.
• The wick is designed for repeated use and includes antimicrobial material.
Do not remove the wick cap between cleanings.
• If the wick cap becomes dirty or shows wear, it can be replaced.
• Remove the wick cap by pulling on the side rubber tab.
• Replace with a new wick cap, pressing firmly into place to create a
tight seal to prevent leaking.
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Trouble Shooting
for additional tips and trouble shooting.
Navigation System Indicators (NSI)
Error Indicators on the Navigation System Indicator (NSI) while cleaning
Problem:
Likely Cause
What To Do
Solid red light on
the middle NSI.
System error
• Press and hold the power button to turn Braava off.
• Vigorously rotate both wheels for 15 seconds.
• Place Braava on floor and power it on. Make sure a dry
cleaning cloth has been applied.
• If red light is gone, press Sweep.
• If red light persists, contact Customer Support.
Red light blinks 2 to
6 times on the middle its environment and
Braava is stuck in
Remove Braava from the situation and restart in a new area.
NSI.
cannot free itself.
Red light blinks 14
Braava has
Turn Braava off and let it cool down before resuming
times on the middle detected the motor cleaning.
NSI.
is getting too hot.
Red light blinks 15
Braava is stuck
Remove Braava from the situation and restart in a new area.
times on the middle in too small of an
NSI.
area and cannot
free itself.
Red light on the
middle NSI when
pressing Sweep or
Mop, accompanied driving.
by 3 beeps.
A sensor is
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
activated so
Braava won’t start • Ensure cloth does not overlap into the middle channel of
the removable cleaning pad
• Ensure cloth is not bunching up, which can prevent the
removable pad from reattaching completely to the robot.
Error Indicators on the Navigation System Indicator (NSI) while charging
Problem:
Likely Cause
What To Do
Solid red light on
the middle NSI.
System error
This is not a charging error, but will prevent Braava from
charging while Braava is plugged in. See ‘Error Indicators
While Cleaning’ chart for instructions.
Red light blinks 7 or
8 times on the middle
NSI.
Charging error
Incompatible
Contact Customer Support.
All lights flashing
Remove the incompatible adapter and use only the adapter
included with Braava.
on NSI and buttons adapter used
and robot beeping
while charging.
24
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NorthStar® Navigation Cube Troubleshooting
Problem:
Likely Cause
What To Do
Braava is not
connecting to the
Cube.
Cube and robot
position
Turn on the Cube and place it on a raised surface. Point the
blue light toward an open area of the room.
Place Braava on the floor 6 to 8 feet away from the Cube,
facing toward the Cube. Turn Braava on.
With a dry cloth on Braava, press the Sweep button. Braava
should drive toward the Cube and connect with the Cube
within 30 seconds.
If the blue Navigation Indicator lights turn solid blue on
Braava, it has connected to the Cube. It is ok if the Cube
continues flashing.
If Braava is not able to drive straight, see “Not Driving
Properly” in the General Troubleshooting chart
Cube won’t turn on.
Cube light is red.
C Batteries are
dead or inserted
incorrectly
Replace with new C batteries and confirm batteries are
facing the correct direction.
C Batteries are dead Replace with new C batteries.
Cube turns off while Signal interference Make sure Cube is not placed within 5 feet of a Plasma
Braava is cleaning.
or LCD television and that the Cube is not in a room with
fluorescent lighting turned on.
Braava is out of
range
When Braava travels out of range, it is normal for the Cube
to turn off. When Braava returns it will send a message to
the Cube to turn it back on.
Multiple Cubes are
set up, but Braava
is only using one
Cube.
Cube position
Braava must be able to encounter a second Cube while
cleaning to use it. Make sure the second Cube is not isolated
in an area where Braava cannot get to it.
Try placing Cubes with just 15 feet between them to help
Braava connect, then move the Cubes farther apart for
subsequent cleaning cycles. Do not move the Cubes while
Braava is cleaning.
Multiples Cubes are Cube channels
set up, but Braava
Confirm the Cubes in use all have different channels. The
channel number can be found on the bottom of each Cube.
is over-cleaning
many areas.
Pro-Clean Reservoir Pad Troubleshooting
Problem:
Likely Cause
What To Do
Leaking or leaving
puddles.
Loose wick or fill
cap
Check the fill cap and the wick cap and make sure both are
securely sealed shut. Fluid will dispense at a faster rate if
these caps are not sealed.
Not wicking fluid.
Wick cap requires Refer to Reservoir Pad maintenance for instructions to
replacement replace the wick cap.
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25
General Troubleshooting
Problem:
Likely Cause
What To Do
Braava Cleans only Cube not being
Make sure the Cube is turned on and placed in the area
you want to clean. Check the position of the Cube for
interference such as:
a small area.
used
• Cabinets, shelves or ceiling fans above the Cube.
• Very high, uneven or black ceilings above the Cube.
• Plasma or LCD televisions within 5 feet of Cube.
Cleaning cloth
application
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
• Ensure cloth does not overlap into the middle channel of
the removable cleaning pad
• Ensure cloth is not bunching up, which can prevent the
removable pad from reattaching completely to the robot.
Problem with
wheels or treads
Check wheel area for debris and remove or clean as needed.
Examine tire treads to make sure they are securely attached
to the wheel. If not well attached, contact Customer Support.
Braava is not driving Wheels slipping
properly.
Clean wheels with a cloth dampened with warm water to
remove dust and cleaning solution. Let the wheels dry before
cleaning again.
Cleaning cloth
application
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
• Ensure cloth does not overlap into the middle channel of
the removable cleaning pad
• Ensure cloth is not bunching up, which can prevent the
removable pad from reattaching completely to the robot.
Problem with
wheels or treads
• Check wheel area for debris and remove or clean as needed.
• Examine tire treads to make sure they are securely attached
to the wheel. If not well attached, contact Customer Support.
Braava is backing
up.
Floor transition
Remove and reapply cleaning cloth. When reapplying, follow
sensor is activated these instructions:
• Ensure cloth does not overlap into the middle channel of
the removable cleaning pad
• Ensure cloth is not bunching up, which can prevent the
removable pad from reattaching completely to the robot.
If flooring is uneven or has wide grout lines, place Braava on
smoother flooring to see if problem persists.
Braava drives off
and does not clean Resume mode
where I started it.
Braava is in Pause/ Braava may still be in pause/resume mode from a previous
cleaning run. Tap the power button to exit pause/resume
mode.
When resuming after Robot position when It is normal for Braava to re-clean an area while trying to find
pausing, Braava
cleans the same area.
resuming
its position.
• To help Braava find its position quickly, restart Braava
near the Cube in the same orientation and location as the
beginning of the cleaning cycle.
• If Braava does not successfully find its position it will start
a new cleaning cycle.
Braava won’t hold a Incorrect adapter
Confirm the adapter has the same model number as noted
on the bottom of your Braava and use only an official Braava
battery. If problem persists, contact Customer Support.
charge.
or battery
Battery needs
refresh charge
Charge Braava for 12 hours using the adapter and not a
Cradle, then run Braava until battery fully depletes. Repeat 3
times to achieve expected run times.
26
Braava 300 Series Owner’s Manual
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iRobot Customer Care USA & Canada
If you have questions or comments about this product please
contact iRobot before contacting a retailer.
support tips, frequently asked questions, or information about accessories
and other iRobot products.
Should you still need assistance:
Call our Customer Care team at 877.855.8593.
iRobot Customer Care Hours:
• Monday – Friday 9AM – 7PM Eastern Time
• Saturday 9AM – 6PM Eastern Time
iRobot Customer Care
Outside USA & Canada
Visit global.irobot.com to:
• Learn hints and tips to improve the performance of your robot
• Get answers to questions
• Download a detailed product manual
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27
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