BUILT-IN ELECTRIC CONVECTION OVEN
Use & Care Guide
For questions about features, operation/performance, parts accessories or service, call: 1-800-422-1230
In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777 or visit our website at...
Table of Contents..................................................................................................2
Models KEMC307 KEMC308 KEMC377 KEMC378 YKEMC307 YKEMC308
4456573
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OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical
shock, injury to persons, or damage when using the
oven, follow basic precautions, including the following:
I Use Care When Opening Door – Let hot air or steam
escape before removing or replacing food.
I Do Not Heat Unopened Food Containers – Build-up
of pressure may cause container to burst and result
in injury.
I Proper Installation – Be sure the oven is properly
installed and grounded by a qualified technician.
I Keep Oven Vent Ducts Unobstructed.
I Never Use the Oven for Warming or Heating the
Room.
I Placement of Oven Racks – Always place oven racks
in desired location while oven is cool. If rack must be
moved while oven is hot, do not let potholder contact
hot heating element in oven.
I Do Not Leave Children Alone – Children should not
be left alone or unattended in area where oven is in
use. They should never be allowed to sit or stand
on any part of the oven.
I DO NOT TOUCH HEATING ELEMENTS OR
INTERIOR SURFACES OF OVEN – Heating
elements may be hot even though they are dark in
color. Interior surfaces of an oven become hot
enough to cause burns. During and after use, do
not touch, or let clothing or other flammable materials
contact heating elements or interior surfaces of oven
until they have had sufficient time to cool. Other
surfaces of the oven may become hot enough to
cause burns – among these surfaces are oven vent
openings and surfaces near these openings, oven
doors, and windows of oven doors.
I Wear Proper Apparel – Loose-fitting or hanging
garments should never be worn while using the oven.
I User Servicing – Do not repair or replace any part of
the oven unless specifically recommended in the
manual. All other servicing should be referred to a
qualified technician.
I Storage in Oven – Flammable materials should not
be stored in an oven.
I Do Not Use Water on Grease Fires – Smother fire or
flame or use dry chemical or foam-type extinguisher.
I Use Only Dry Potholders – Moist or damp potholders
on hot surfaces may result in burns from steam. Do
not let potholder touch hot heating elements. Do not
use a towel or other bulky cloth.
SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
For self-cleaning ovens:
I Clean Only Parts Listed in Manual.
I Do Not Clean Door Gasket – The door gasket is
essential for a good seal. Care should be taken not
to rub, damage, or move the gasket.
I Before Self-Cleaning the Oven – Remove broiler pan
and other utensils.
I Do Not Use Oven Cleaners – No commercial oven
cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven.
SAVE THESE INSTRUCTIONS
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list
of substances known to the State of California to cause cancer, birth defects, or other reproductive harm, and
requires businesses to warn of potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or
other reproductive harm.
This appliance can cause low-level exposure to some of the substances listed, including benzene, formaldehyde,
carbon monoxide, and toluene.
4
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PARTS AND FEATURES
This manual covers different models. The oven you have purchased may have some or all of the items listed. The locations and
appearances of the features shown here may not match your models.
7
1
2
3
8
9
10
4
11
5
6
1. Upper Microwave Oven
2. Oven Vent
3. Dual Broil Element (not shown)
6. Oven Door Window
Parts and Features not shown
Oven Lights
7. Electronic Oven Control
8. Automatic Oven Light Switch
9. Oven Lock Latch
Third Oven Rack
4. Convection Element and Fan
Temperature Probe
Broiler Pan and Grid
Roasting Rack
(behind grid in back of oven)
10. Temperature Probe Jack
5. Bake Element (hidden in floor panel)
11. Model and Serial Number Plate
(on right mounting rail)
5
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ELECTRONIC OVEN CONTROL
2
4
3
5
6
7
1
UPPER OVEN
C ONVERSION
12
8
9
10
11
13
1. Lower Oven Display
2. Lower Oven Start and Cancel
3. Number Pads
6. Timer
7. Clock
8. Lower Oven Setting Selectors
9. EasyConvect™ Conversion
10. Timed Cooking
11. Convect Full Meal
12. Lower Oven Light
13. Upper Oven Control
(see separate Use and Care Guide)
4. Control Lock
5. Upper Oven Display, Time of Day/
Timer Display
Display(s)
Start
When power is first supplied to the appliance, everything on the
display(s) will light up for 5 seconds. Then, “PF id = 27” or
“PF id = 30” will appear. Press LOWER OVEN CANCEL to clear
display(s).
The START pad begins any lower oven function except the Timer.
If not pressed within 5 seconds after pressing a pad, “START?”
will appear on the lower oven display as a reminder. If not
pressed within 4 minutes after pressing a pad, the oven display
will return to inactive mode (blank) and the programmed function
will be canceled.
Any other time “PF id = 27” or “PF id = 30” appears, a power
failure occurred. Press LOWER OVEN CANCEL and reset the
clock if needed.
Lower Oven Cancel
Lower Oven Display (combination oven models)
When the lower oven is in use, this display shows the lower oven
temperature, heat source(s) and start time.
The LOWER OVEN CANCEL pad stops any lower oven function
except for the Clock, Timer and Control Lock.
The cooling fan may continue to operate even after LOWER
OVEN CANCEL is pressed depending on the oven temperature.
During lower oven Timed Cooking, this display also shows a
vertical bar and minute time countdown and the stop time (if
entered).
If “Err” appears on the display, an invalid pad was pressed.
Clock
Press LOWER OVEN CANCEL and retry your entry.
This is a 12-hour clock and does not show a.m. or p.m.
When the lower oven is not in use, this display is blank.
To Set:
Upper Oven Display (combination oven models),
Display (single oven models)
When the upper oven or single oven is in use, this display shows
the upper oven or single oven heat source(s), cooking power,
quantities, weights and/or help prompts.
Before setting, make sure the ovens, Timer and Timed Cooking
are off.
1. Touch CLOCK SET • START.
2. Touch the number pads to set the time of day.
3. Touch CLOCK SET • START, START or EASY MINUTE START.
To remove the time of day from the display: Touch and hold
CLOCK SET • START for 5 seconds.
If “RETRY” flashes on the display for one second, an invalid pad
was pressed. Retry your entry.
When the upper oven or single oven is not in use, this display
shows the time of day or Timer countdown.
To return the time of day to the display: Touch CLOCK
SET • START. The time should not have to be reset.
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Tones
Fahrenheit and Celsius
Tones are audible signals, indicating the following:
The temperature is preset in Fahrenheit, however it can be
changed to Celsius.
One tone
To Change: Press and hold BROIL/MAXI//ECONO for 5 seconds.
Depending on your model, a tone will sound and “C°” or “C” will
appear on the display for 3 seconds, or until you press CANCEL.
Repeat to change back to Fahrenheit.
I
I
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Valid pad touch
Oven is preheated
Function has been entered
When in Fahrenheit, “°F” follows the oven temperature.
When in Celsius, only “°” follows the oven temperature.
Three tones
I
Invalid pad touch
Timer
Four tones
The Timer can be set in minutes and seconds or hours and
minutes, and counts down the set time. The Timer does not start
or stop the oven.
I
End-of-cycle
I
Reminder, repeating each minute after the end-of-cycle tones
All Tones (combination oven models only)
All of the above tones are preset on, but can be turned off.
To Set:
1. Touch TIMER SET • START.
To Turn Off/On: Touch and hold STOP TIME for 5 seconds. A
tone will sound and “Snd oFF” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd on.”
Touch again to switch between MIN/SEC and HR/MIN.
If no action is taken after one minute, the display will return to
the time of day mode.
Tone Volume
2. Touch the number pads to set length of time.
The volume is preset at high, but can be changed to low.
3. Touch TIMER SET • START or EASY MINUTE START.
To Change: Touch and hold the number pad “7” for 5 seconds. A
tone will sound and “Snd Lo” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd HI.”
If not touched within 5 seconds, the display will return to the
time of day mode and the programmed function will be
canceled.
When the set time ends, if enabled, end-of-cycle tones will
sound, then reminder tones will sound every minute.
REMINDER TONES
4. Touch TIMER CANCEL anytime to cancel the Timer and/or
The Timer and Timed Cooking reminder tones are preset on, but
can be turned off. Reminder tones do not include end-of-cycle
tones. On combination oven models, if “All Tones” have been
turned off, the reminder tones cannot be independently turned
on.
stop reminder tones.
Remember, touching the OFF/CANCEL pad(s) will turn the
respective oven(s) off.
The time can be reset during the countdown by repeating the
above steps.
Timer
To Turn Tones Off/On: Touch and hold TIMER SET • START until
a tone sounds. Repeat to turn back on.
Timed Cooking (combination oven models only)
To Turn Tones Off/On: Touch and hold COOK TIME until a tone
sounds and the lower oven display returns to inactive mode
(blank). Repeat to turn back on.
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Control Lock
OVEN USE
The Control Lock shuts down the control panel pads to prevent
unintended use of the oven(s).
Odors and smoke are normal when the oven is used the first few
times, or when it is heavily soiled.
When the control is locked, only the CLOCK SET • START, TIMER
SET • START and TIMER CANCEL pads will function.
IMPORTANT: The health of some birds is extremely sensitive to
the fumes given off. Exposure to the fumes may result in death to
certain birds. Always move birds to another closed and well
ventilated room.
The Control Lock is preset unlocked, but can be locked.
To Lock/Unlock Control: Before locking, make sure the oven(s),
Timer and Timed Cooking are off. Touch and hold the number
pad 3 CONTROL LOCK until “CONTROL LOCK” and a picture of
a lock appear on the display, about 3 seconds. Repeat to unlock
and remove “CONTROL LOCK” from the display.
Aluminum Foil
IMPORTANT: Do not line the oven bottom with any type of foil,
liners or cookware because permanent damage will occur to the
oven bottom finish.
Oven Temperature Control
IMPORTANT: Do not use a thermometer to measure oven
temperature because opening the oven door and element or
burner cycling may give incorrect readings.
I
Do not cover entire rack with foil because air must be able to
move freely for best cooking results.
I
To catch spills, place foil on rack below dish. Make sure foil is
at least 1 in. (2.5 cm) larger than the dish and that it is turned
up at the edges.
The oven provides accurate temperatures; however, it may cook
faster or slower than your previous oven, so the temperature
calibration can be adjusted. It can be changed in Fahrenheit or
Celsius.
I
Do not cover food with aluminum foil when convection
cooking (on some models).
A minus sign means the oven will be cooler by the displayed
amount. No sign means the oven will be warmer by the displayed
amount. Use the following chart as a guide.
Positioning Racks and Bakeware
ADJUSTMENT °F
(ADJUSTMENT °C)
COOKS FOOD
IMPORTANT: Never place food or bakeware directly on the oven
door or bottom. Permanent damage will occur to the porcelain
finish.
5° to 10°F (3° to 6°C)
...a little more
...moderately more
...much more
RACKS
15° to 20°F (9° to 12°C)
25° to 35°F (15° to 21°C)
-5° to -10°F (-3° to -6°C)
-15° to -20°F (-9° to -12°C)
-25° to -35°F (-15° to -21°C)
Position racks before turning the oven on. Do not move racks
with bakeware on them. Make sure racks are level. To move a
rack, pull it out to the stop position, raise the front edge, then lift
out. Use the following illustration and chart as a guide.
...a little less
...moderately less
...much less
5
4
3
2
1
To Adjust Oven Temperature Calibration:
1. Press and hold BAKE until the lower oven display shows the
current calibration, for example, “0° CAL COOK TEMP,” if not
yet adjusted or about 5 seconds.
2. Press BAKE to increase and BROIL/MAXI//ECONO to
decrease the temperature in 5°F (3°C) amounts. The
adjustment can be set between 35°F (21°C) and
-35°F (-21°C).
FOOD
RACK POSITION
3. Press START.
Frozen pies, large roasts, turkeys,
angel food cakes
1 or 2
Bundt cakes, most quick breads,
yeast breads, casseroles, meats
2
Cookies, biscuits, muffins, cakes,
non-frozen pies
2 or 3
8
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BAKEWARE
To cook food evenly, hot air must be able to circulate. Allow 2 in.
(5 cm) of space around bakeware and oven walls. Use the
following chart as a guide.
Oven Vent
1
2
3
NUMBEROF POSITION ON RACK
PAN(S)
1
Center of rack.
2
Side by side or slightly staggered.
1. Upper oven
2. Oven vent
3. Lower oven
3 or 4
Opposite corners on each rack. Make sure
that no bakeware piece is directly over
another.
The oven vent should not be blocked or covered since it allows
the release of hot air and moisture from the oven. Doing so will
cause poor air circulation, affecting cooking and cleaning results.
Never set plastics, paper or other items that could melt or burn
near the oven vent.
Bakeware
The bakeware material affects cooking results. Follow
manufacturer’s recommendations and use the bakeware size
recommended in the recipe. Use the following chart as a guide.
Baking and Roasting
BAKEWARE/
RESULTS
RECOMMENDATIONS
1
Light colored
aluminum
I
Use temperature and time
recommended in recipe.
I
Light golden
crusts
2
I
Even browning
1. Broil elements
2. Bake element (hidden in floor panel)
Dark aluminum
and other
bakeware with
dark, dull and/or
non-stick finish
I
May need to reduce baking
temperatures 25°F (15°C).
During baking or roasting, the bake and broil elements will cycle
on and off in intervals to maintain the oven temperature.
I
I
Use suggested baking time.
For pies, breads and casseroles, use
temperature recommended in
recipe.
If the lower oven door is opened during baking or roasting, the
broil elements will turn off immediately and the bake element will
turn off in 2 minutes. They will come back on once the door is
closed.
I
Brown, crisp
crusts
I
Place rack in center of oven.
To Bake or Roast:
Insulated cookie
sheets or baking
pans
I
I
Place in the bottom third of oven.
May need to increase baking time.
Before baking and roasting, position the racks according to the
“Positioning Racks and Bakeware” section. When roasting, it is
not necessary to wait for the oven to preheat before putting food
in, unless recommended in the recipe.
I
Little or no
bottom
browning
1. Press BAKE.
Press the number pads to enter a temperature other than
350°F (177°C). The bake range can be set between 170°F
and 500°F (77°C and 260°C).
Stainless steel
I
May need to increase baking time.
I
Light, golden
crusts
2. Press START.
“Lo°” will appear on the lower oven display if the actual oven
temperature is under 170°F (77°C).
I
Uneven
browning
When the actual oven temperature reaches 170°F (77°C), the
lower oven display will show the temperature increasing in 5°
increments.
Stoneware
I
I
Follow manufacturer’s instructions.
I
Crisp crusts
When the set temperature is reached, if enabled, one tone will
sound.
Ovenproof
glassware,
ceramic glass or
ceramic
May need to reduce baking
temperatures 25°F (15°C).
3. Press LOWER OVEN CANCEL when finished cooking.
I
Brown, crisp
crusts
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BROILING CHART
For best results, place food 3 in. (7 cm) or more from the broil
elements, rack position 4 is recommended. For diagram, see the
“Positioning Racks and Bakeware” section.
Broil Maxi/Econo
A temperature of 500°F (260°C) is recommended.
2
Times are guidelines only and may need to be adjusted for
individual foods and tastes.
1
FOOD
COOK
TIME
minutes
Beef
1. Broil Maxi
2. Broil Econo
Steak
1 in. to 1¹⁄₄ in.
(2.5 to 3 cm) thick
medium-rare
medium
Broiling uses direct radiant heat from the broil element(s) to cook
food. During maxi broiling, both the inner and outer broil
elements heat. During econo broiling, only the inner broil element
heats. The element(s) cycle on and off in intervals to maintain the
oven temperature.
12-14
14-16
18-22
well done
If the lower oven door is opened during broiling, the broil
element(s) will turn off immediately and come back on once the
door is closed.
Pork
Pork chops
1 in. (2.5 cm) thick
medium
I
Use only the broiler pan and grid provided with the appliance.
It is designed to drain juices and help prevent spatter and
smoke.
16-18
Lamb
I
For proper draining, do not cover the grid with foil. The
bottom of the pan may be lined with aluminum foil for easier
cleaning.
Lamb chops
1 in. (2.5 cm) thick
medium-rare
medium
I
I
Trim excess fat to reduce spattering. Slit the remaining fat on
the edges to prevent curling.
10-12
11-13
Pull out oven rack to stop position before turning or removing
food. Use tongs to turn food to avoid the loss of juices. Very
thin cuts of fish, poultry or meat may not need to be turned.
Ground Meats
*Ground beef, pork or lamb patties
³⁄₄ in. (2 cm) thick
well-done
I
After broiling, remove the pan from the oven when removing
the food. Drippings will bake on the pan if left in the heated
oven, making cleaning more difficult.
16-18
Chicken
To Broil:
Before broiling, position rack according to the Broiling Chart.
Chicken
Changing the temperature when broiling allows more precise
control when cooking. The lower the temperature, the slower the
cooking. Thicker cuts and unevenly shaped pieces of meat, fish
and poultry may cook better at lower broiling temperatures.
bone-in pieces (2 to 2¹⁄₂ in., 5 to 6.3 cm)
boneless pieces (4 oz., 113 g)
25-35
12-15
Fish
Position food on the grid in the broiler pan, then place it in the
center of the oven rack with the longest side parallel to the door.
It is not necessary to wait for the oven to preheat before putting
food in, unless recommended in the recipe.
Fish
¹ꢀ₂ in. to ³⁄₄ in.
(1.25 to 2 cm) thick
6-9
Close the door.
* Place up to 12 patties, equally spaced, on broiler grid.
1. Press BROIL/MAXI//ECONO.
Once for Maxi, twice for Econo.
Press the number pads to enter a temperature other than
500°F (260°C). The broil range can be set between 170°F and
500°F (77°C and 260°C).
2. Press START.
The set oven temperature will appear on the lower oven
display until the oven is turned off.
3. Press LOWER OVEN CANCEL when finished cooking.
10
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To Convection Bake:
Before convection baking, position the racks according to the
“Positioning Racks and Bakeware” section. When using two
racks, place them on guides 2 and 4. When using three racks,
place them on guides 1, 3 and 5.
Convection Cooking
(on some models)
In a convection oven, the fan-circulated hot air continually
distributes heat more evenly than the natural movement of air in a
standard thermal oven. This movement of hot air maintains a
consistent temperature throughout the oven, cooking foods more
evenly, crisping surfaces while sealing in moisture and yielding
crustier breads.
1. Press CONVECTION BAKE.
Press the number pads to enter a temperature other than
325°F (163°C). The convection bake range can be set
between 170°F and 500°F (77°C and 260°C).
2. Press START.
Most foods can be cooked by lowering cooking temperatures
25°F to 50°F (14°C to 28°C) and cooking time can be shortened
by as much as 30 percent, especially for large turkeys and roasts.
“Lo°” will appear on the lower oven display if the actual oven
temperature is under 170°F (77°C).
When the actual oven temperature reaches 170°F (77°C), the
lower oven display will show the oven temperature increasing
in 5° increments.
I
I
I
I
It is important not to cover foods so that surface areas remain
exposed to the circulating air, allowing browning and crisping.
Keep heat loss to a minimum by only opening the oven door
when necessary.
When the set temperature is reached, if enabled, one tone will
sound.
Choose cookie sheets without sides and roasting pans with
lower sides to allow air to move freely around the food.
3. Press LOWER OVEN CANCEL when finished cooking.
Test baked goods for doneness a few minutes before the
minimum cooking time with an alternative method such as a
toothpick.
Convection Roast
I
Use a meat thermometer or the temperature probe to
determine the doneness of meats and poultry. Check the
temperature of pork and poultry in two or three places.
1
2
Convection Bake
3
1. Broil heat
2. Convection fan
3. Bake heat
1
Convection roasting can be used for roasting meats and poultry,
or for baking yeast breads and loaf cakes using a single rack.
During convection roasting, the bake and broil elements will cycle
on and off in intervals to maintain oven temperature, while the fan
constantly circulates the hot air.
1. Convection element heat and fan
If the lower oven door is opened during convection roasting, the
broil element and fan will turn off immediately and the bake
element will turn off in 2 minutes. They will come back on once
the door is closed.
Convection baking can be used for baking delicate cakes and
pastries, as well as foods on multiple racks. It is helpful to
stagger items on the racks to allow a more even flow of heat. If
the oven is full, extra cooking time may be needed.
When cooking an oven meal with several different types of foods,
be sure to select recipes that require similar temperatures.
Cookware should sit in the oven with at least 1 in. (2.5 cm) of
space between the cookware and the sides of the oven.
I
Reduce recipe temperature 25°F (14°C). The cook time may
need to be reduced also.
During convection baking preheat, the convection and broil
elements and the bake element all heat the oven cavity. After
preheat, the convection element and the bake element will cycle
on and off in intervals to maintain oven temperature, while the fan
constantly circulates the hot air.
If the oven door is opened during convection baking or
preheating, the broil and convection element and fan will turn off
immediately. They will come back on once the door is closed.
I
Reduce recipe temperature 25°F (14°C). The cook time may
need to be reduced also.
11
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To Convection Roast:
FOOD/
COOKTIME OVEN TEMP.
(min. per
INTERNAL
FOOD
TEMP.
Before convection roasting, position the racks according to the
“Positioning Racks and Bakeware” section. It is not necessary to
wait for the oven to preheat before putting food in, unless
recommended in the recipe. Use the roasting rack on top of the
broiler pan and grid.
RACK
POSITION
1 lb [454 g])
Veal, Rack Position 2
Loin, Rib,
Rump
Roast
medium
well done
25-35
30-40
325°F (163°C) 160°F (71°C)
170°F (77°C)
Pork, Rack Position 2
Loin Roast
30-40
35-40
325°F (163°C) 160°F-170°F
(boneless)
(71°C-77°C)
Shoulder
Roast
325°F (163°C) 160°F-170°F
(71°C-77°C)
1. Roasting rack
2. Broiler grid
3. Broil pan
Ham, Rack Position 2
1. Press CONVECTION ROAST.
Fresh
25-35
15-20
300°F (149°C) 160°F (71°C)
(uncooked)
Press the number pads to enter a temperature other than
300°F (149°C). The convection roast range can be set
between 170°F and 500°F (77°C and 260°C).
Fully
Cooked
300°F (149°C) 160°F (71°C)
2. Press START.
Lamb, Rack Position 2
“Lo°” will appear on the lower oven display if the actual oven
temperature is under 170°F (77°C).
Leg,
Shoulder
Roast
medium
When the actual oven temperature reaches 170°F (77°C), the
lower oven display will show the oven temperature increasing
in 5° increments.
25-30
300°F (149°C) 160°F (71°C)
well done
30-35
170°F (77°C)
When the set temperature is reached, if enabled, one tone will
sound.
*Chicken, Rack Position 2
Whole
3. Press LOWER OVEN CANCEL when finished cooking.
CONVECTION ROASTING CHART
3-5 lbs.
20-25
325°F (163°C) 180°F (82°C)
FOOD/
COOKTIME
(min. per
1 lb [454 g])
OVEN TEMP.
INTERNAL
FOOD
TEMP.
(1.5-2.2 kg)
RACK
5-7 lbs.
15-20
325°F (163°C) 180°F (82°C)
POSITION
(2.2-3.1 kg)
Beef, Rack Position 2
*Turkey, Rack Positions 1 or 2
Rib Roast
13 lbs. and
under
10-15
300°F (149°C) 180°F (82°C)
rare
20-25
25-30
30-35
140°F (60°C)
medium
well done
300°F (149°C) 160°F (71°C)
(5.85 kg)
170°F (77°C)
Over 13 lbs.
(5.85 kg)
10-12
300°F (149°C) 180°F (82°C)
Rib Roast
(boneless)
rare
medium
well done
22-25
27-30
32-35
140°F (60°C)
300°F (149°C) 160°F (71°C)
170°F (77°C)
*Cornish Game Hens, Rack Position 2 or 3
1-1.5 lbs.
(0.5-0.7 kg)
50-60
325°F (163°C) 180°F (82°C)
Rump,
Sirloin Tip
Roast
rare
medium
well done
*Do not stuff poultry when convection roasting.
20-25
25-30
30-35
140°F (60°C)
300°F (149°C) 160°F (71°C)
170°F (77°C)
Meat Loaf
20-25
325°F (163°C) 165°F (74°C)
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Convection Broil
Convect Full Meal
(on some models)
Convect Full Meal lets you choose from 11 preset cooking
cycles. A single pad includes an oven setting, an oven
temperature, and a cook time or probe temperature. One pad is
changeable to allow you to set your own cycle and save it for
future use. Use the following chart as a guide.
1
2
PAD/ OVEN
SETTING
OVEN
TEMP.
COOK
TIME or
PROBE
TEMP.
FOOD or MEAL
1. Broil heat
2. Convection fan
During convection broiling, the broil elements will cycle on and off
in intervals to maintain oven temperature, while the fan constantly
circulates the hot air.
1
325°F
(163°C)
1 hr.
Meat Loaf, Baked
Potatoes, Pineapple
Upside Down Cake
Convection
Bake
The temperature is preset at 450°F (232°C), but can be changed
to a different temperature. Cooking times will vary depending on
the rack position and temperature and may need to be adjusted.
2
325°F
1 hr. 30
Turkey Breast, Stuffing
Casserole, Peach
Crisp
Convection
Roast
(163°C) min.
If the lower oven door is opened during convection broiling, the
broil elements and fan will turn off immediately. They will come
back on once the door is closed.
3
350°F
(177°C)
40 min.
Stuffed Pork Chops,
Baked Winter Squash,
Bread Pudding
Convection
Roast
To Convection Broil:
Before convection broiling, see the “Maxi and Econo Broiling”
section for general broiling guidelines. Position the rack
according to the cookbook supplied with this oven.
4
375°F
45 min.
20 min.
140°F
Oven Fried Chicken
Pieces, Scalloped
Potatoes, Cherry Pie
Convection
Bake
(191°C)
Allow the oven to preheat for 5 minutes. Position food on the grid
in the broiler pan, then place it in the center of the oven rack with
the longest side parallel to the door.
5
425°F
(218°C)
Baked Salmon Steaks,
Roasted Vegetable
Wedges, Biscuits
Convection
Bake
Close the door.
1. Press CONVECTION BROIL.
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325°F
(163°C) (60°C)
Beef, rare
Press the number pads to enter a temperature other than
450°F (232°C). The convection broil range can be set
between 170°F and 500°F (77°C and 260°C).
Convection
Roast
2. Press START.
7
325°F
155°F
Beef, medium
or Pork
The set oven temperature will appear on the lower oven
display until oven is turned off.
Convection
Roast
(163°C) (68°C)
3. Press LOWER OVEN CANCEL when finished cooking.
8
325°F
165°F
Beef, well done
Convection
Roast
(163°C) (74°C)
9
300°F
(149°C) (56°C)
135°F
Pot Roast
(3 lbs [1.4 kg]) with
vegetables
Convection
Roast
0
325°F
160°F
Casseroles
Convection
Bake
(163°C) (71°C)
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To Use:
Before using Convect Full Meal, place food in oven. If
temperature probe is required, insert probe into food and plug
probe into jack. See “Temperature Probe” section for diagram.
EasyConvect™ Conversion
Convection temperatures and times differ from those of standard
cooking. The oven can automatically reduce standard recipe
temperatures and times for convection cooking.
1. Press CONVECT FULL MEAL.
2. Press pad from chart.
The conversion may not be exact because foods are grouped in
general categories. To ensure optimal cooking results, the oven
will prompt a food check at the end of non-delayed Timed
Cooking. Use the following chart as a guide.
For example, number pads 1 to 0 or CONVECT FULL MEAL.
3. Press START.
The start time, stop time, vertical bar countdown and minute
time countdown will appear on the oven display. The stop
time will not appear if not set in the changeable cycle.
SETTING
FOODS
BAKED GOODS
Biscuits, Breads: quick and yeast,
Cakes: layer and angel food,
Casseroles: including frozen entrées
and soufflés, Cookies, Fish
When the cycle ends, “End” will appear in the oven display. If
enabled, end-of-cycle tones will sound, then reminder tones
will sound every minute.
4. Press CANCEL OFF or open the oven door when finished
cooking to clear the display.
MEATS
Baked potatoes, Chicken: whole and
pieces, Meat loaf, Roasts: pork, beef
and ham
To Set Cycle:
Before setting a cycle, start with the meat or main dish
temperature and cook time. Choose baked goods with an oven
temperature similar to those of the meat or main dish.
Temperatures ranging from plus or minus 25 to 50 degrees and
cook times ranging from plus or minus 10 to 15 minutes are
acceptable. Choose vegetables and fruits last.
Turkey and large poultry are not
included because their cook time varies.
OTHER FOODS
Convenience foods: french fries,
nuggets, fish sticks, pizza,
Pies: fruit and custard
1. Press CONVECT FULL MEAL.
2. Press any oven setting pad, for example BAKE.
3. Press number pads to enter oven temperature.
4. Press COOK TIME.
To Use:
Before using convection temperature conversion for BAKED
GOODS and OTHER FOODS, allow the oven to preheat before
placing food in the oven.
5. Press number pads to enter length of time to cook in hours
and minutes
1. Press BAKED GOODS, MEATS or OTHER FOODS.
or
2. Press the number pads to enter the standard cook
temperature.
Press 0 to do untimed cooking.
3. Press the number pads to enter the standard cook time.
6. Press CONVECT FULL MEAL to save
4. Press START.
or
“CHECK FOOD AT” and the stop time will appear on the
lower oven display.
Press START to save and immediately begin cycle.
When the stop time is reached, end-of-cycle tones will sound
if enabled. Open the door and check food.
5. Press LOWER OVEN CANCEL if food is done to taste.
or
6. Close the door to continue cooking.
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To Delay Start:
To Set:
Before setting, make sure the oven(s), Timer and Timed Cooking
are off.
WARNING
1. Press BAKE.
Press the number pads to enter a temperature other than
350°F (177°C). The bake range can be set between 170°F
and 500°F (77°C and 260°C).
Food Poisoning Hazard
Do not let food sit in oven more than one hour
before or after cooking.
2. Press START.
3. Press and hold number pad 6 until “SAb ON” appears on the
Doing so can result in food poisoning or
sickness.
lower oven display, about 5 seconds.
4. Press and hold number pad 6 for 5 seconds any time to turn
Sabbath Mode off.
Before setting delay start, make sure the clock is set to the
correct time of day. See “Clock” section. Delay start should not
be used for food such as breads and cakes because they may
not bake properly.
The lower oven display will return to inactive mode (blank).
TEMPERATURE CHANGE
The oven temperature can be changed when the oven is in the
Sabbath Mode. No tones will sound and the display will not
change. It may take up to one-half hour for the oven to change
temperature.
1. Press BAKED GOODS, MEATS or OTHER FOODS.
2. Press the number pads to enter the standard cook
temperature.
3. Press the number pads to enter the standard cook time.
4. Press STOP TIME.
Number pads 1 through 9 represent temperatures. Use the
following chart as a guide.
5. Press the number pads to enter the time of day to stop.
6. Press START.
NUMBER PAD
OVEN TEMPERATURE
170°F (75°C)
The start time is automatically calculated and displayed.
1
2
3
4
5
*6
7
8
9
“DELAY” and the stop time will also appear on the lower oven
display. The vertical bar countdown and minute time
countdown will appear on the lower oven display.
200°F (95°C)
250°F (120°C)
300°F (150°C)
325°F (163°C)
350°F (177°C)
375°F (191°C)
400°F (204°C)
475°F (245°C)
When the start time is reached, the oven will automatically
turn on.
When the stop time is reached, the lower oven will shut off
automatically and “End” will appear on the lower oven
display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
7. Press LOWER OVEN CANCEL or open the lower oven door to
clear the display and/or stop reminder tones.
Sabbath Mode
The Sabbath Mode sets the oven to remain on in a bake setting
until turned off.
*Make sure when using the number pad 6, it is pressed only for 1
second because it can also disable the Sabbath Mode.
When the Sabbath Mode is set, only the number and start pads
will function, no tones will sound, and the displays will not show
messages or temperature changes. The heat sources icons will
flash on the lower oven display for 5 seconds before and after the
elements turn on or off.
To Change Temperature:
1. Press number pad from chart.
2. Press START.
When the oven door is opened or closed, the oven light will not
turn on or off and the heating elements will not turn on or off
immediately.
The Sabbath Mode will remain on and at the set temperature
after a power failure, if set before the power failure.
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Dehydrating
Proofing Bread
Dehydrating dries food. For additional information, refer to a
book written specifically about dehydrating or preserving foods.
Dehydration racks and an oven door stop are required, but not
supplied with this oven. See “Assistance or Service” section to
order.
(on some models)
Proofing bread prepares the dough for baking by activating the
yeast. Follow the recipe directions as a guide.
To Proof:
Before first proofing, place the dough in a lightly greased bowl
and cover loosely with wax paper, coated with shortening. Place
on rack guide two, then place broiler pan on guide one. See
“Positioning Racks and Bakeware” for diagram. Put 2 cups
(500 mL) of boiling water in the broiler pan. Close the door.
To Dehydrate:
Before dehydrating, prepare the food as recommended in the
recipe and arrange on dehydration rack(s). Position the racks
according to the following chart. See “Positioning Racks and
Bakeware” section for diagram.
1. Press and hold BAKED GOODS for 5 seconds.
NUMBER OF RACKS
RACK POSITION(S)
The display will show 100°F (38°C).
2. Press START.
1
2
3
3
Let the dough rise until nearly doubled in size, checking after
20-25 minutes. Proofing time may vary depending on dough
type and quantity.
2 and 4
1, 3 and 5
3. Press LOWER OVEN CANCEL when finished proofing.
Before second proofing, shape the dough, place it in baking
pan(s) and cover loosely with plastic wrap, coated with cooking
spray. Follow the same placement, broiler pan and water and
control steps above. Before baking, remove the plastic wrap.
Place the oven door stop over the automatic oven light switch.
1 2
Temperature Probe
The temperature probe accurately measures the internal
temperature of meat, poultry and casseroles with liquid and
should be used in determining the doneness of meat and poultry.
It should not be used during maxi and econo broiling, convection
broiling, dehydrating or proofing bread.
1. Oven door stop
2. Automatic oven light switch
To Use:
Before using, insert the probe into the center of the thickest
portion of meat or into the inner thigh or breast of poultry, away
from fat or bone. Do not use the temperature probe if the food is
frozen.
1. Press and hold CONVECTION BAKE for 5 seconds.
Press the number pads to enter a temperature other than
140°F (60°C). The dehydrating range can be set between
100°F and 200°F (38°C and 93°C).
Place the food in the oven and connect the temperature probe to
the jack. A probe symbol will appear in the lower oven display.
Keep the probe as far away from the heat source(s) as possible.
Close the oven door.
2. Press START.
3. Press LOWER OVEN CANCEL when finished dehydrating.
1
2
1. Temperature probe
2. Temperature probe jack
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1. Press the number pads to enter a probe temperature other
than 160°F (71°C). The probe range can be set between
130°F and 190°F (54°C and 88°C).
To Change Probe Temperature, Oven Setting:
1. Unplug the probe, plug it back in, then close the oven door.
2. Press the number pads to enter a probe temperature other
than 160°F (71°C). The probe range can be set between
130°F and 190°F (54°C and 88°C).
2. Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
Press the number pads to enter a temperature other than the
one displayed.
3. Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
3. Press START.
Press the number pads to enter a temperature other than the
one displayed.
The set oven temperature will appear on the lower oven
display throughout cooking.
4. Press START.
“Lo°” will appear as the probe temperature until the internal
temperature of the food reaches 130°F (54°C). Then the
display will show the probe temperature increasing in 5°
increments.
The set oven temperature will appear on the lower oven
display throughout cooking.
“Lo°” will appear as the probe temperature until the internal
temperature of the food reaches 130°F (54°C). Then the
display will show the probe temperature increasing in 5°
increments.
When the set probe temperature is reached, the lower oven
will shut off automatically and “End” will appear on the lower
oven display.
When the set probe temperature is reached, the lower oven
will shut off automatically and “End” will appear on the lower
oven display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
4. Press LOWER OVEN CANCEL or open the lower oven door to
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
clear the display and/or stop reminder tones.
5. Press LOWER OVEN CANCEL or open the lower oven door to
clear the display and/or stop reminder tones.
WARNING
Burn Hazard
Use an oven mitt to remove temperature probe.
Do not touch broil element.
Failure to follow these instructions can result
in burns.
5. Always unplug and remove the temperature probe from the
oven when removing food. The probe symbol will remain lit in
the lower oven display until the probe is unplugged.
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To Set a Cook Time and Stop Time [Delay Start]:
Before setting, make sure the clock is set to the correct time of
day. See “Clock” section.
Timed Cooking
1. Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
Press the number pads to enter a temperature other than the
one displayed.
WARNING
Food Poisoning Hazard
2. Press COOK TIME.
Do not let food sit in oven more than one hour
before or after cooking.
3. Press the number pads to enter the length of time to cook.
4. Press STOP TIME.
5. Press the number pads to enter the time of day to stop.
6. Press START.
Doing so can result in food poisoning or
sickness.
The start time is automatically calculated and displayed.
Timed Cooking allows the oven to be set to turn on at a certain
time of day, cook for a set length of time, and/or shut off
automatically. Delay start should not be used for food such as
breads and cakes because they may not bake properly.
“DELAY” and the stop time will also appear on the lower oven
display.
When the start time is reached, the oven will automatically
turn on. The vertical bar countdown and minute time
countdown will appear on the lower oven display.
To Set a Cook Time:
1. Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
When the stop time is reached, the lower oven will shut off
automatically and “End” will appear on the lower oven
display.
Press the number pads to enter a temperature other than the
one displayed.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
2. Press COOK TIME.
3. Press number pads to enter the length of time to cook.
4. Press START.
7. Press LOWER OVEN CANCEL or open the lower oven door to
clear the display and/or stop reminder tones.
The start time, stop time, vertical bar countdown and minute
time countdown will appear on the lower oven display.
When the stop time is reached, the lower oven will shut off
automatically and “End” will appear on the lower oven
display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
5. Press LOWER OVEN CANCEL or open the lower oven door to
clear the display and/or stop reminder tones.
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Prepare Oven:
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Remove the broiler pan, grid, cookware and bakeware and,
on some models, the temperature probe from the oven.
OVEN CARE
Remove any foil from the oven because it may burn or melt,
damaging the oven.
Self-Cleaning Cycle
Remove oven racks to keep them shiny and easy to slide.
See “General Cleaning” section for more information.
(on some models)
Hand clean inside door edge and the 1½ in. (3.8 cm) area
around the inside oven cavity frame, being careful not to
move or bend the gasket. This area does not get hot enough
during self-cleaning to remove soil. Do not let water, cleaner,
etc. enter slots on door frame. Use a damp cloth to clean this
area.
WARNING
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Wipe out any loose soil to reduce smoke and avoid damage.
At high temperatures, foods react with porcelain. Staining,
etching, pitting or faint white spots can result. This will not
affect cooking performance.
How the Cycle Works
Burn Hazard
IMPORTANT: The heating and cooling of porcelain on steel in the
oven may result in discoloring, loss of gloss, hairline cracks and
popping sounds.
Do not touch the oven during the
Self-Cleaning cycle.
The Self-Cleaning cycle uses very high temperatures, burning soil
to a powdery ash.
Keep children away from oven during
Self-Cleaning cycle.
The oven is preset for a 3 hour 30 minute clean cycle, however
the time can be changed. Suggested clean times are 2 hours 30
minutes for light soil and between 3 hours 30 minutes to 4 hours
30 minutes for average to heavy soil.
Failure to follow these instructions can result
in burns.
Once the oven has completely cooled, remove ash with a damp
cloth. Do not wipe down any inside surfaces until the oven has
completely cooled down. Applying a cool damp cloth to the inner
door glass before it has cooled completely could result in the
glass breaking.
IMPORTANT: The health of some birds is extremely sensitive to
the fumes given off during the Self-Cleaning cycle. Exposure to
the fumes may result in death to certain birds. Always move birds
to another closed and well ventilated room.
The oven light will not work during the Self-Cleaning cycle.
Self-clean the oven before it becomes heavily soiled. Heavy soil
results in longer cleaning and more smoke.
On combination oven models, the upper oven will not work
during the Self-Cleaning cycle.
Keep the kitchen well-ventilated during the Self-Cleaning cycle to
help get rid of heat, odors, and smoke.
Do not block the oven vent(s) during the Self-Cleaning cycle. Air
must be able to move freely. See “Oven Vent(s)” section.
Do not clean, rub, damage or move the oven door gasket. The
door gasket is essential for a good seal.
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To Self-Clean:
Before self-cleaning, make sure the door is closed completely or
it will not lock and the cycle will not begin.
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the oven is cool. Always follow label instructions on cleaning
products.
1. Press CLEAN.
Press the number pads to set a clean time other than 3 hours
30 minutes. The clean time can be set between 2 hours 30
minutes and 4 hours 30 minutes.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
2. Press START.
STAINLESS STEEL (on some models)
The lower oven door will automatically lock and “DOOR
LOCKED,” the start time and stop time will appear on the
lower oven display. The door will not unlock until the lower
oven cools.
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop
Polishing Creme, steel-wool pads, gritty washcloths or some
paper towels. Damage may occur.
When the cycle is complete and the oven cools, “End” will
appear on the lower oven display and “DOOR LOCKED” will
disappear.
Rub in direction of grain to avoid damaging.
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Stainless Steel Cleaner & Polish (not included):
See “Assistance or Service” section to order.
Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
Vinegar for hard water spots
3. Press any pad or open the lower oven door to clear the lower
oven display.
To Delay Start Self-Clean:
Before delay starting Self-Clean, make sure the clock is set to the
correct time of day. See “Clock” section. Also, make sure the
door is closed completely or it will not lock and the cycle will not
begin.
OVEN DOOR EXTERIOR
1. Press CLEAN.
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Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad:
Press the number pads to set a clean time other than 3 hours
30 minutes. The clean time can be set between 2 hours 30
minutes and 4 hours 30 minutes.
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
2. Press STOP TIME.
3. Press the number pads to enter the time of day to stop.
4. Press START.
CONTROL PANEL
Do not use abrasive cleaners, steel-wool pads, gritty washcloths
or some paper towels. Damage may occur.
The start time is automatically calculated and displayed.
The door will automatically lock and “DOOR LOCKED,”
“DELAY,” and the stop time will also appear on the display.
The door will not unlock until the oven cools.
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Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
When the start time is reached, the lower oven will
automatically turn on.
OVEN CAVITY
When the cycle is complete and the oven cools, “End” will
appear on the lower oven display and “DOOR LOCKED” will
disappear.
Do not use oven cleaners.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain and staining, etching,
pitting or faint white spots can result.
5. Press any pad or open the lower oven door to clear the oven
display.
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Self-Cleaning cycle:
To Stop Self-Clean any time:
Press LOWER OVEN CANCEL. If the lower oven temperature is
too high, the door will remain locked. It will not unlock until the
lower oven cools.
See “Self-Cleaning Cycle” first.
OVEN RACKS AND ROASTING RACKS
Self-Cleaning cycle:
See “Self-Cleaning Cycle” first. Remove racks or they will
discolor and become harder to slide. If this happens, a light
coating of vegetable oil applied to the rack guides will help
them slide.
Steel wool pad
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BROILER PAN AND GRID
Oven Door
For normal range use, it is not suggested to remove the oven
door. However, if necessary, follow these instructions. The oven
door is heavy.
Do not clean in the Self-Cleaning cycle.
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Mildly abrasive cleanser:
Scrub with wet scouring pad.
To Remove:
1. Open oven door all the way.
2. Flip up the hinge latch on each side.
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Solution of ¹ꢀ₂ cup (125 mL) ammonia to 1 gal. (3.75 L) water:
Soak for 20 minutes, then scrub with scouring or steel wool
pad.
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Oven cleaner:
Follow product label instructions.
Porcelain enamel only, not chrome
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Dishwasher
TEMPERATURE PROBE (on some models)
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Plastic scouring pad
3. Close the oven door as far as it will shut.
4. Lift the oven door while holding both sides.
Oven Lights
Continue to push the oven door closed and pull it away from
the oven door frame.
The oven lights are 12-volt, 5-watt maximum halogen bulbs. They
will come on when the oven door is opened. On double oven
models, both upper and lower lights will come on when either
door is opened. The oven lights will not work during the Self-
Cleaning cycle. When the oven door is closed, press OVEN
LIGHT to turn them on or off.
To Replace:
Before replacing, make sure the oven is off and cool.
1. Disconnect power.
2. Remove glass light cover by grasping the front edge and
pulling away from oven.
To Replace:
1. Insert both hanger arms into the door.
3. Remove bulb from socket.
4. Replace bulb, replace bulb cover by snapping back into wall.
5. Reconnect power.
2. Open the oven door.
You should hear a “click” as the door is set into place.
3. Move the hinge levers back to the locked position. Ensure
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
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Self-Cleaning cycle will not operate
TROUBLESHOOTING
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Is the oven door open?
Close the oven door all the way.
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Has the function been entered?
See “Self-Cleaning Cycle” section.
Nothing will operate
On some models, has a delay start Self-Clean cycle been
set?
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Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
See “Self-Cleaning Cycle” section.
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Has a delay start been set?
See “Timed Cooking” section.
Is the appliance wired properly?
See Installation Instructions.
On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
to self-clean.
Oven will not operate
Oven cooking results not what expected
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Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
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Is the appliance level?
Level the appliance. See the Installation Instructions.
Has a delay start been set?
See “Timed Cooking” section.
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
On some models, is the Control Lock set?
See “Control Lock” section.
Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
On some models, is the Sabbath Mode set?
See “Sabbath Mode” section.
Was the oven preheated?
See “Baking and Roasting” section.
On double oven models, is one oven self-cleaning?
When one oven is self-cleaning the other oven cannot be set
or turned on.
Is the proper bakeware being used?
See “Bakeware” section.
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On double oven models, has the correct oven been
selected?
Choose UPPER OVEN or LOWER OVEN first.
Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
Oven temperature too high or too low
Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
I
Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Is the proper length of time being used?
Adjust cooking time.
Display shows messages
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
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Is the display showing “PF”, “PF id=27” or “PF id=30”?
There has been a power failure. Clear the display. See
“Display(s)” section. On some models, reset the clock, if
needed. See “Clock” section.
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Are baked items too brown on the bottom?
Move rack to higher position in the oven.
Is the display showing a letter followed by a number?
Clear the display. See “Display(s)” section. If it reappears, call
for service. See “Assistance or Service” section.
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
22
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For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
ASSISTANCE OR
SERVICE
KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
To order accessories, call the KitchenAid Customer Interaction
Center toll free at 1-800-442-9991 and follow the menu prompts.
Online,” then “Accessories.”
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID® appliance.
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part #4396095
Dehydration Kit
To locate factory specified parts in your area, call our Customer
Interaction Center telephone number or your nearest KitchenAid
designated service center.
(includes 3 racks and an oven door stop)
Order Part #4395974A96
In Canada
In the U.S.A.
Call the KitchenAid Customer Interaction Center toll free:
1-800-422-1230.
For product related questions, please call the KitchenAid Canada
Customer Interaction Center toll free: 1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
Our consultants provide assistance with:
I
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Features and specifications on our full line of appliances.
I
Features and specifications on our full line of appliances.
Referrals to local dealers.
Installation information.
I
Accessory and repair parts sales.
For parts, accessories and service in Canada
Call 1-800-807-6777. KitchenAid designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
I
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
Customer Interaction Center
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
23
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KITCHENAID® COOKTOP, BUILT-IN OVEN AND RANGE WARRANTY
ONE-YEAR FULL WARRANTY
For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid will pay for factory specified parts and repair labor costs to correct defects in materials or
workmanship. Service must be provided by a KitchenAid designated service company.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON ELECTRIC ELEMENTS, CERAMIC GLASS COOKTOP,
GAS BURNERS, AND SOLID STATE TOUCH CONTROL SYSTEM
On electric ranges and electric cooktops, in the second through fifth years from the date of purchase, when this appliance is operated
and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for
any electric element to correct defects in materials or workmanship.
On ceramic glass ranges and ceramic glass cooktops, in the second through fifth years from the date of purchase, when this appliance
is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified
parts for the ceramic glass cooktop. KitchenAid warrants that the ceramic glass cooktop will not discolor, the cooktop pattern will not
wear off, the rubber seal between the ceramic glass cooktop and porcelain edge will not crack, the ceramic glass cooktop will not crack
due to thermal shock and the surface unit elements will not burn out.
On gas ranges and gas cooktops, in the second through fifth years from the date of purchase, when this appliance is operated and
maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for any
gas burner to correct defects in materials or workmanship.
On ranges and built-in ovens, in the second through fifth years from the date of purchase, when this appliance is operated and
maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the
porcelain oven cavity/inner door if the part rusts through due to defects in materials or workmanship. KitchenAid will pay for factory
specified parts for solid state touch control system and Magnetron tube in combination ovens to correct defects in materials or
workmanship.
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY ON PRO LINE™ RANGES AND BUILT-IN OVENS
PORCELAIN OVEN CAVITY/INNER DOOR
On PRO LINE™ ranges and built-in ovens only, in the sixth through tenth years from date of purchase, when this appliance is operated
and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for
the oven cavity/inner door if the part rusts through due to defects in materials or workmanship.
KitchenAid will not pay for:
1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or
correct house wiring, or to replace owner-accessible light bulbs.
2. Repairs when your appliance is used in other than normal, single-family household use.
3. Pickup and delivery. Your appliance is designed to be repaired in the home.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not
approved by KitchenAid or KitchenAid Canada.
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.
7. In Canada, travel or transportation expenses for customers who reside in remote areas.
8. Any labor costs during the limited warranty periods.
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to
determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found
by checking the “Assistance or Service” section or by calling the KitchenAid Customer Interaction Center, 1-800-422-1230 (toll-free),
from anywhere in the U.S.A. In Canada, contact your KitchenAid designated service company or call 1-800-807-6777.
4/01
Keep this book and your sales slip together for future
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label/plate, located on your appliance as shown in the
“Parts and Features” section.
4456573
1/03
Printed in U.S.A.
© 2003. All rights reserved.
® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada
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