Owner’s Manual
Customer Service
(888) 340-0482
4009 Distribution Drive
Suite 250
Garland, TX 75041
SERIAL TAG IS LOCATED ON THE FRAME
Model Name: CG1
315-00106
Date of Purchase:
07/07 Rev A
Serial Number:
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Important Safety Information
WARNING! Before using this unit or starting any exercise program, consult your physician.
This is especially important for persons over the age of 35 and/or persons with pre-existing
health problems. The manufacturer or distributor assumes no responsibility for personal injury
or property damage sustained by or through the use of this product.
WARNING! To reduce the risk of electrical shock, burns, fire, or other possible injuries to the
user, it is important to review this manual and the following precautions before operation.
SAFETY PRECAUTIONS AND TIPS
1. It is the owner's responsibility to ensure that all users of this unit have read the Owner's
Manual and are familiar with warnings and safety precautions.
2. This unit has a user maximum capacity of 300 pounds.
3. The unit should only be used on a level surface and is intended for indoor use only. The unit
should not be placed in a garage, patio, or near water and should never be used while you are
wet. Keys Fitness recommends a mat be placed under the unit to protect floor or carpet and for
easier cleaning.
4. Follow safety information in regards to plugging in your unit. Do not run the power cord
underneath your unit. Do not operate the unit with a damaged or frayed power cord.
5. Wear comfortable, good-quality walking or running shoes and appropriate clothing. Do not
use the unit with bare feet, sandals, socks or stockings.
6. Always examine your unit before using to ensure all parts are in working order.
7. Allow the unit to fully stop before dismounting.
8. Pets should never be allowed near the unit.
9. Do not leave children unsupervised near or on the unit.
10. Never operate the unit where oxygen is being administered, or where aerosol products are
being used.
11. Never insert any object or body parts into any opening.
12. For safety and to prevent damage to your unit, no more than one person should use the
unit at a time.
13. Always unplug the unit before cleaning and/or servicing. Service to your unit should only be
performed by an authorized service representative, unless authorized and/or instructed by the
manufacturer.
14. Failure to follow these instructions will void the unit warranty.
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Important Safety Information
Thank you for purchasing the Keys Fitness CG1 Elliptical! The quality product you have cho-
sen was designed to meet your needs for cardiovascular exercise. Before you start, please
read the Owner’s Manual and become familiar with the operation of your new unit.
Remember to take time to perform stretching exercises, provided in this manual, to help avoid
injury.
If you are taking medication, consult your physician to see what affect the medication will have
on your exercise heart rate.
If you have heart problems, your are not active, and/or are over the age of 35 years, do not
use the pre-set programs or start an exercise program without first contacting and receiving
approval from your physician.
To avoid the risk of electrical shock, always keep the console dry. Do not spill liquids on the
console. Keys Fitness recommends a sealed water bottle for beverages consumed while using
the unit.
Please review the following drawing below to familiarize yourself with the listed
parts.
HANDLEBARS
CONSOLE
AC ADAPTER
PULSE GRIP
HANDLEBARS
LEVELER FEET
2 PER SIDE
PEDALS
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Assembly
Getting Started - The Keys Fitness CG1 Elliptical will require some assembly. Unpack the box
in a clear area. Remove packing material. Do not dispose of packing material until assembly
is complete and unit is working properly. Place the unit on a clean level surface for assem-
bly. Make sure there is easy access to an electrical outlet. Before assembling, the unit should
be placed as close as possible to its final location. Locate all hardware bags, Labeled Figure 1
through Figure 9, with the exception of Figure 8. If you are missing any bags, please call Keys
Fitness at 1-888-340-0482. Tools have been provided to assist with product assembly.
Figure 1
CONSOLE TUBE
Figure 1
Locate bag labeled Figure 1. Locate
Console Tube. Attach Console Tube to
UPPER CONSOLE WIRE
Main Frame. Slide Tube down into Main
Frame. Connect Upper Console Wire
to Lead Wire Assembly. Secure using
three M10*80 mm Hex Head Screws
extending through the frame and
Console Tube, three 10x20 Washers and
three Crown Nuts, M10*1.5. Use three
M10*120 Hex Screws to secure through
the Front of the Console Tube and Main
LEAD WIRE ASSEMBLY
Frame.
Note: Ensure that all wires are secure
inside console. Be careful not to pinch
CROWN NUT, M10*1.5
wires.
M10*80 HEX SCREW
Note: Do not tighten Screws until
you have fully completed Figure 2.
M10*120 HEX SCREW
10*20 WASHER
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Assembly
Figure 2
CONSOLE TUBE
COVER
Figure 2
Locate Bag labeled Figure 2. Locate Cover.
Secure Cover to Main Frame by using three
M5*0.8-12 Screws on the left side of unit.
Repeat for the right side.
M5*0.8-12 SCREW
Figure 3
CONSOLE TUBE
M10*20, HEX BOLT
SPRING WASHER
Figure 3
Locate Bag labeled Figure 3. Locate Left
and Right Handrail Assemblies. Secure
Left Handrail Assembly to Console tube by
using one Washer, one Spring Washer, one
M10*20 Hex Bolt, and one End Cap. Repeat
for the right side.
WASHER
Note: The Handrail Assembly will only
go onto the Console Tube one way. The
connector on the middle of the Handrail
Assembly will face outwards.
END CAP
HANDRAIL ASSEMBLY
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Assembly
Figure 4
Figure 4
Locate bag labeled Figure 4. Lift and
place left Linkage onto Shaft Sleeve and
align holes. Secure Linkage to unit using
four M8*12 mm Hex Bolts. Repeat for right
side.
SLEEVE
Note: The Linkage is secured to the sleeve
with three M8*12 Hex Bolts on the top of
the Linkage and one M8*12 Hex Bolt on the
bottom of the Linkage.
LINKAGE
M8*12 HEX BOLT
Figure 5
Locate bag labeled Figure 5. Locate Right
Pedal Tube Assembly. Secure Pedal Tube
assembly to the Handrail Assembly with one
M10*81.5 Hex Bolt and one M10*1.5 Hex
Nut. Please ensure that Pedal Arm is aligned
in the center of roller wheel while tightening
M10*81.5 bolt (Figure 5a). Repeat for the
left side.
Figure 5
HANDRAIL ASSEMBLY
PEDAL TUBE ASSEMBLY
Note: It is recommended that 2 adults
align and secure the Pedal Tube Assemblies
to the Handrail Assemblies.
Figure 5a
M10*1.5 HEX NUT
M10*81.5 HEX BOLT
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Assembly
Figure 6
HANDRAIL ASSEMBLY
Figure 6
SCREW
Locate bag labeled Figure 6. Locate
Bracket Covers. Attach bracket Cover to
the Handrail Assembly by lining up hole,
and securing using one Screw, M5X0.8-12.
Repeat for other side.
Note: Do not overtighten screw, this will
damage Bracket Cover.
BRACKET COVER
Figure 7
LEFT HANDLEBAR
RIGHT HANDLEBAR
CONSOLE TUBE
Figure 7
Locate bag labeled Figure 7. Locate
Handlebars. Attach Left Handlbar to
Handlebar Assembly using three M8*16mm
Hex Bolts. Repeat for other handlebar.
M8*16 HEX BOLT
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Assembly
Figure 8
Figure 8
Locate Console. Connect Upper Console
Wire and Pulse Wires to the appropriate
location on the back of the Console. Secure
Console to Console Tube using four Screws.
Note: The four Console Screws will already
be installed into the back of Console when
you remove it from the box.
Figure 9
Figure 9
Locate bag labeled Figure 9. Connect
the Pulse Wires coming from the Pulse
Handlebar Assembly to the Pulse Wires
from the Console. Secure Pulse Handlebar
Assembly to Console Tube using six M6*10
Hex Socket Head Bolts.
PULSE WIRE
PULSE HANDLEBAR ASSEMBLY
Note: Ensure that all wires are secure
inside console tube. Be careful not to pinch
wires.
M6*10 HEX SOCKET BOLT
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Assembly
Figure 10
Figure 10
Secure bottle holder to console tube using
two M5*0.8-12 Screws.
M5*0.8-12 CR.-RE. SCREW
CONGRATULATIONS!
You have completed assembly of your CG1 Elliptical.
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Console Instructions
Take a few moments to review the console layout. Below is an overview of the console keys
and their different functions.
BUTTON OVERVIEW
START -
Press to enter Quick Start Mode. In Pause Mode, this button is used to resume exercise
session.
ENTER/SCAN -
In Program Mode, this button is used to confirm the values you set.
During exercise, pressed once, will place the main console window in Auto Scan Mode. The
display will change every four seconds from TIME/DISTANCE/SPEED/STRIDES PER MIN to
CALORIES/PULSE/LEVEL/CAL/HR. To exit Auto Scan Mode and enter Manual Scan Mode, Press
and Hold button for two seconds. Console will beep twice. Manual Scan Mode allows you to
toggle display from TIME/DISTANCE/SPEED/STRIDES PER MIN to CALORIES/PULSE/LEVEL/CAL/
HR by pushing the ENTER/SCAN button. To return to Auto Scan Mode, Press and Hold button
for two seconds. Console will beep twice to confirm switch.
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Console Instructions
PAUSE/RESET -
During exercise, this button is used to Pause workout.
In Pause mode, this button is used to reset program time and workout data to zero.
In Program mode, this button is used to Reset values to the default.
Caution: In User 1 and User 2 programs, the user profile data will be cleared also.
MORE/LESS
In Program mode, this button is used to increase/decrease TIME, WEIGHT and AGE.
During exercise, this button is used to increase/decrease the resistance level from 1 to 20.
Press and Hold for two seconds to rapidly increase/decrease values.
PROGRAM
In Program Mode , this button is used to toggle between workout programs. The program
selected will show in the message window. The program profile will show in the profile window.
There are two information windows on the console -
MESSAGE WINDOW - Displays Program Name, Messages, TIME, DISTANCE, SPEED, RPM
(revolutions per minute), CALORIES, PULSE, RESISTANCE LEVEL and CAL/HOUR.
PROFILE WINDOW - This 10 X 14 LED Window displays Program Profile, Tension Bar, Heart
Rate Bar (HR Programs only), Lap Progress Display and Lap Counter. The Profile window tog-
gles between program profile (10 seconds in window) and lap counter (30 seconds in window),
except in Heart Rate Programs.
Note: When changing resistance levels in preset programs, the change will not show in the
program profile. Changes in resistance will show in the first column when lap progress function
is shown.
MESSAGE WINDOW
PROFILE WINDOW
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Console Instructions
LAP DISPLAY - Shows your progress around an virtual track. This also shows the tension
level in the first column. Every dot in the tension column represents an increment of two.
Tension is adjustable from 1-20. One dot on the lap counter is equal to 15 revolutions. One
revolution is equal to 2 steps. Current position on track will blink.
19-20
17-18
15-16
13-14
11-12
9-10
7-8
5-6
3-4
1-2
Tension
Level
Lap Progress Display
Lap Progress
Starts Here
LAP DISPLAY/COUNTER - In Heart Rate Mode the lap progress display also shows % of
Maximum Heart Rate and Tension level.
91-95
86-90
81-85
76-80
71-75
66-70
61-65
56-60
51-55
<50
Shows current lap.
Value starts at 0.
Lap Counter
% of Maximum
Heart Rate
QUICK START MODE - The Quick Start Program allows the user to quickly start using the
machine without using the preset programs. To enter Quick Start (Manual) mode: Plug power
adapter into wall outlet. Plug the adapter cord into the power input located on the lower front-
left side of the unit. The Message Window will display “PRESS PROGRAM KEY TO BEGIN”.
Press START/SCAN button instead. Start exercising. The Resistance Level can be changed at
any time by pressing the +/- buttons. Time is set at 30 minutes. Weight is set at 150 lbs.
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Console Instructions
MANUAL MODE - This program allows the user complete control over their workout. The
user must make all tension adjustments using the +/- buttons. Follow directions in PROGRAM
MODE section to enter and set values in manual mode.
PROGRAM MODE - There are six preset Programs. To enter Program Mode:
The Message Window will display “PRESS PROGRAM KEY TO BEGIN”. Press PROGRAM button
until desired Program name shows in the Message window. The program profile will show in
the Profile Window. See charts below for program names and resistance profiles. When the
Program you wish to use shows in Message Window, Press ENTER/SCAN button to confirm pro-
gram selection. TIME will show in Message Window. Use the +/- buttons to set Time desired.
Press ENTER/SCAN to confirm time setting. Default Time is 30 minutes. Time settings can
range from 1 minute to 99 minutes.
If Time entered <= 14 minutes, each column in the program profile = 1 minute.
If Time entered >14 minutes, each column = Time/14.
WEIGHT will show in Message Window. Use the +/- buttons to set weight. Press ENTER/SCAN
to confirm weight setting. Weight default is 150 pounds. Weight settings can range from 70
lbs to 332 lbs.
AGE will show in Message Window. Use the +/- buttons to set age. Press ENTER/SCAN to
confirm setting. Age default is 30. Age setting can range from 1 to 99. Press START button to
exit Program mode and begin exercise session.
For Information on Heart Rate Programs see HEART RATE Programs section of this manual.
PROGRAM PROFILES
MOUNTAIN
HILL
RANDOM
Example Only
INTERVAL
INTERVAL MOUNTAIN
INTERVAL SPEED
TRAINING
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Console Instructions
MOUNTAIN - This program takes the user gradually up to a high tension level, then brings the
tension level back down to the starting point. This program simulates what one might
encounter on a true mountain course. This is a difficult program since higher tension levels are
maintained for long periods of time.
HILL - This program takes the user thru two hill profiles. Tension changes are small during
this program. This is a good program to get started with or for someone looking for a lower
stress workout.
RANDOM - This program randomly generates a new program profile every time it is chosen.
This allows you to keep the workouts fresh and motivating. When you scroll thru the programs
to reach the RANDOM program, you will be able to see the program profile. If this profile is
not to your liking, simply scroll thru the programs again. A new RANDOM program will be
generated. The RANDOM program will be different every time you use it.
INTERVAL PROGRAMS OVERVIEW - These programs give users the best of both worlds.
Lower intensity levels can provide effective fat burning, while higher intensity levels can provide
effective cardiovascular training. The CG1 combines these benefits in three effective Interval
programs.
INTERVAL - This program simulates interval training thru a series of two hill profiles.
INTERVAL MOUNTAIN - This program simulates interval training thru a difficult mountain
profile.
INTERVAL SPEED TRAINING - This program simulates interval training with more extreme
levels of high and low intensity levels.
USER PROFILES:
U1/U2 - User Profiles U1 and U2 allow you to customize and save a exercise session. To enter
data into User Programs:
Scroll thru programs to U1 or U2. If no profile has been saved, the message window will
scroll “EMPTY FILE PRESS START TO BUILD A NEW PROFILE”. Press Start. You may
make changes to the tension level at any time during your exercise session. One you
press PAUSE/RESET and exit the program, the data is automatically saved.
To clear a saved User program:
Press Program button to scroll to U1 or U2 program. Press ENTER to select program.
Press and hold PAUSE/RESET for 2 seconds (console will beep twice).
DURING OPERATION -
The Console will display and update calculated workout data in each of the windows.
The Console will continue to count down until Time has reached 0:00.
Use the +/- buttons to adjust the resistance level at any time during your workout
session.
In the Profile Window the current column will be flashing.
During non-heart rate programs, the profile window will toggle between the program
profile and the track display. Profile will show for 10 seconds, Track for 30 seconds.
During heart rate programs, the profile window will only show the track.
The User may change the program selection during an exercise session by pressing the
PROGRAM button until new program is selected. The new selected program will start
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Console Instructions
from the beginning of the profile. All workout data will continue to add to previous
values. If you burned 150 calories during original program this value will not reset to 0.
Unit will automatically shut off after 4 minutes of inactivity. Press any button to bring the
console back to full functionality.
ERROR MESSAGES -
The message center will display “MOTOR ERROR” message whenever the brake motor
was unable to move to its target position within 2 seconds.
Each time the CG1 is powered on, the console will check the brake motor status. If the
brake motor does not reply, then the console will display the error message “MOTOR
ERROR” immediately and disable button operation until power is reset.
To clear this error message plug and unplug the unit.
TO CHANGE UNIT OF MEASURE FROM STANDARD TO METRIC -
Press the PAUSE/RESET button for 2 seconds. Use the +/- buttons to change unit of
measure. Press ENTER/SCAN to confirm setting.
HEART RATE PROGRAMS
HEART RATE PROGRAMS -
(See MONITORING YOUR HEART RATE Section for more information)
Heart rate control programs are designed to automatically change resistance to keep your heart
rate at a predetermined level based on the selected Heart Rate program. Each Heart Rate pro-
gram is designed with a specific goal in mind.
If no Heart Rate signal is detected for 10 seconds, the message center will show “NO DETECTED
HR”. If this continues for 40 seconds, the message center will show “ABORT PROGRAM” for 3
seconds then interrupt the Heart Rate Control program and return to Program Mode.
HOW HEART RATE PROGRAMS WORK -
Delta Heart Rate (DHR) = Beats per minute difference between Target Heart Rate and Current
Heart Rate
The Heart Rate Programs will behave in the following manner:
DHR <= 5 Tension Level stays the same, Message Center will show “IN HR TARGET” for 3
seconds then toggle back to workout information.
DHR >5 Tension Level decreases. If the current Tension Level is 1, then the Message.
Window will display “STRIDE SLOWER” for 3 seconds. The Console will check the user’s Heart
Rate every 40 seconds and adjust the Tension Level to fit the Target Heart Rate.
DHR < 5 Tension Level will increase. If the current Tension Level is 20, the Message window
will show “STRIDE FASTER” for three seconds. The Console will check the user’s Heart Rate
every 40 seconds and adjust the Tension Level to fit the Target Heart Rate.
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Console Instructions
There are 5 HEART RATE CONTROL programs to choose from.
HEART RATE PROGRAM PROFILES
TARGET HEART
RATE
HEART RATE
CARDIO 80%
HEART RATE
FAT BURN 65%
HEART RATE
HILL 65-85%
HEART RATE
INTERVAL 65-85%
% (TARGET HEART RATE) - Allows the user to select the percentage of your Maximum Heart
Rate (See section titled MONITORING YOUR HEART RATE for more information) that you would
like to maintain during your exercise session. The range of percentages is 50% to 85%.
HR 80% (CARDIO) - Maintains your Target Heart Rate at 80% of Max HR by automatically
adjusting
the tension levels. This program provide a high intensity, cardiovascular workout.
HR 65% (FAT BURN) - Maintains your Target Heart Rate at 65% of Max HR by automatically
adjusting the tension levels. This program provides the ultimate fat burning workout.
HR HILL (65-75-85%) - Simulates hill training by changing the Target Heart Rate thru 3 dif-
ferent percentages. The changes will occur as follows:
65% - 75% - 85% - 75% - 65% -75% - 85% etc.
Each percentage will be held for three minutes before changing to the next percentage.
HR INT (HILL INTERVAL) - This program alternates between 65% and 85% of your Max HR.
This program provides an excellent fat burn and cardiovascular workout. Each percentage will
be held for four minutes before alternating to the next percentage.
DURING OPERATION -
The Console will display and update calculated workout data in each of the windows.
The Console will continue to count down until Time has reached 0:00.
Use the +/- buttons to adjust the resistance level at any time during your workout
session.
In the Profile Window the current column will be flashing.
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Console Instructions
During non-heart rate programs, the profile window will toggle between the program
profile and the track display. Profile will show for 10 seconds, Track for 30 seconds.
During heart rate programs, the profile window will only show the track.
The User may change the program selection during an exercise session by pressing the
PROGRAM button until new program is selected. The new selected program will start
from the beginning of the profile. All workout data will continue to add to previous
values. If you burned 150 calories during original program this value will not reset to 0.
Unit will automatically shut off after 4 minutes of inactivity. Press any button to bring the
console back to full functionality.
ERROR MESSAGES -
The message center will display “MOTOR ERROR” message whenever the brake motor
was unable to move to its target position within 2 seconds.
Each time the CG1 is powered on, the console will check the brake motor status. If the
brake motor does not reply, then the console will display the error message “MOTOR
ERROR” immediately and disable button operation until power is reset.
To clear this error message plug and unplug the unit.
TO CHANGE UNIT OF MEASURE FROM STANDARD TO METRIC -
Press the PAUSE/RESET button for 2 seconds. Use the +/- buttons to change unit of
measure. Press ENTER/SCAN to confirm setting.
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Monitoring Your Heart Rate
Monitoring Your Heart Rate
To obtain the greatest cardiovascular benefits from your exercise workout, it is important to
work within your target heart rate zone. The American Heart Association (AHA) defines this
target as 60%-75% percent of your maximum heart rate.
Your maximum heart rate may be roughly calculated by subtracting your age from 220. Your
maximum heart rate and aerobic capacity naturally decreases as you age. This may vary from
one person to another, but use this number to find your approximate effective target zone. For
example, the maximum heart rate for an average 40 year-old is 180 bpm. The target heart
rate zone is 60%-75% of 180 or 108-135 bpm. See Fitness Safety below.
Before beginning your workout, check your normal resting heart rate. Place your fingers lightly
against your neck, or against your wrist over the main artery. After finding your pulse, count
the number of beats in 10 seconds. Multiply the number of beats by six to determine your
pulse rate per minute. We recommend taking your heart rate at these times; at rest, after
warming up, during your workout and two minutes into your cool down, to accurately track
your progress as it relates to better fitness.
During your first several months of exercising, the AHA recommends aiming for the lower part
of the target heart rate zone-60%, then gradually progressing up to 75%.
According to the AHA, exercising above 75% of your maximum heart rate may be too strenu-
ous unless you are in top physical condition. Exercising below 60% of your maximum will result
in minimal cardiovascular conditioning.
Check your pulse recovery rate – If your pulse is over 100 bpm five minutes after you stop
exercising, or if it’s higher than normal the morning after exercising, your exertion may have
been too strenuous for your current fitness level. Rest and reduce the intensity next time.
Fitness Safety The Heart Rate chart indicates average rate zones for different ages. A variety
of different factors (including medication, emotional state, temperature and other conditions)
can affect the target heart rate zone that is best for you. Your physician or health care profes-
sional can help you determine the exercise intensity that is appropriate for your age and condi-
tion.
(MHR) = Maximum Heart Rate
(THR) = Target Heart Rate
220 - age = maximum heart rate (MHZ)
MHZ x .60 = 60% of your maximum heart rate.
MHZ x .75 = 75% of your maximum heart rate.
For example, if you are 30 years old, your calculations will be as
follows:
220 - 30 = 190
190 x .60 = 114 (low end or 60% of MHZ)
190 x .75 = 142 (high end or 75% of MHZ)
30 year-old (THR) Target Heart Rate would be 114-142
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Warm Up Exercises
EXERCISE GUIDELINES
WARNING! Before beginning this or any exercise program, you should consult your physician.
This is especially important for individuals over the age of 35 or individuals with pre-existing
health problems.
Warming up prepares the body for the exercise by increasing circulation, supplying more oxy-
gen to the muscles and raising body temperature. Begin each workout with 5 to 10 minutes of
stretching and light exercise to warm up. The photos on this page show several forms of basic
stretching you may perform before your workouts. In order to achieve an adequate warm-up,
perform each stretch three times.
TOE TOUCH STRETCH
Stand, bending your knees slightly and slowly bend forward from
your hips. Allow your back and shoulders to relax as you reach
down toward your toes as far as possible. Hold for 15 counts,
then relax. This will stretch your hamstrings, back of knees, and
back.
HAMSTRING STRETCH
Sit with one leg extended. Bring the sole of the opposite foot
toward you and rest it against the inner thigh of your extended
leg. Reach toward your toes as far as possible. Hold for 15
counts, then relax. This will stretch your hamstrings, lower back,
and groin.
CALF/ACHILLES STRETCH
With one leg in front of the other, reach forward and place your
hands against a wall. Keep your back leg straight and your back
foot flat on the floor. Bend your front leg, lean forward and move
your hips toward the wall. Hold for 15 counts, then relax. To
cause further stretching of the Achilles tendon, bend your back
leg as well. This will stretch your calves, Achilles tendons, and
ankles.
QUADRICEPS STRETCH
With one hand against a wall for balance, reach back and grasp
one foot with your other hand. Bring your heel as close to your
buttocks as possible. Hold for 15 counts, then relax. This will
stretch your quadriceps and hip muscles.
INNER THIGH STRETCH (Image not Shown)
Sit with the soles of your feet together and your knees outward.
Pull your feet toward your groin area as far as possible. Hold for
15 counts, then relax. This will stretch your quadriceps and hip
muscles.
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Trouble Shooting Guide
Symptom
Possible Cause
Solution
DC adapter is not plugged into
wall outlet?
Plug DC adapter into wall outlet
DC adapter cord is not
plugged into CG1?
Plug DC adapter cord into CG1 power socket
Console has no power
Console cable is not
connected?
Verify that console cable is connected properly
Call the Keys Fitness service number
The computer is faulty?
Check that the sensor magnet is correctly fitted and
passes in front of the sensor
Check that the gap between sensor and the magnet
is 3mm or less
Computer isn't receiving a
signal from the sensor?
Strides/Min or Speed
shows 0
Check that all the computer plugs and sockets are
correctly and firmly connected
Check that the computer wires are not damaged
If all above checks are okay, then replace sensor
Call the Keys Fitness service number
The sensor is faulty?
The computer is faulty?
Check that the pulse plugs are firmly inserted into
the sockets
Check to make sure that the batteries in the chest
strap are installed correctly
Replace the chest strap batteries
Check to see if the receiver is properly installed
No HR signal or incorrect
HR signal
Computer is receiving a faint
or intermittent pulse signal
Check to see if the chest strap is being properly
worn by user - if skin is extremely dry, then
moisten contact points on chest with water and try
again
If problem still exists then call the Keys Fitness
service number
Symptoms include an
unusually loud noise coming
from the motor, which means
the gears are not meshing
correctly
Try reversing the resistance and try again. If this
fails, then replace the motor.
Noise from motor
CLEANING/MAINTENANCE -
Your CG1 Elliptical has been manufactured to withstand many hours of use with minimal
maintenance.
Periodically wipe down your machine with mild, soapy water or a diluted general purpose
household cleaner. Machine should be wiped down to remove sweat after each use.
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Parts List
CG1 Parts List Rev A
Ref #
Part #
Description
Qty
Ref #
Part #
Description
Qty
1
4
2
1
1
1
1
2
2
1
2
4
1
1
1
1
4
2
1
3
3
1
1
1
1
6
4
2
20
2
2
2
1
1
1
1
2
1
1
1
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01HL
307-00055 MOTOR 600E
1
2DB7 308-00002 MEMBRANE, +/-, CENTERG
01HR 307-00111 TRANSFORMER, CENTER-G
01HU 313-00072 POWER SOCKET
1
2DM4 302-01352 WASHER, HANDLEBAR 10.2MM IDX35MM
2DUW 302-01303 RETAINING RING, CENTER-G
2DZV 314-00027 CAUTION LABEL, CENTER-G
1
01J8
0J3P
0J3R
0J4J
0J4Z
0J93
0J9C
0JEE
0JEG
0JEJ
0JUU
313-00069 REED SWITCH
1
302-01444 ALLEN WRENCH, REXON
302-00142 WRENCH HEX. 6-83MM
302-01354 WASHER, FLAT M10*20-2
302-01294 FLAT WASHER, 12X20-3
302-01307 SPRING WASHER, M10, BLACK
302-01308 SPRING WASHER, M10, ZINC
302-01346 C-RING, A-17
1
2GPW 305-00171 COVER, SIDE RIGHT INNER, ACHIEVER
1
2GPZ
305-00169 COVER, SIDE LEFT INNER, ACHIEVER
3
2GQN 311-00082 MAGNETIC BRAKE, ACHIEVER/AEROS/CDT
2GQP 310-00193 RETAINING CLIP, ACHIEVER
2GQR 306-00729 FOAM GRIP, AEROS
4
4
2
2GQS 305-00173 COVER, ACHIEVER
4
2GS1 302-01472 PIN, CG1-HR
302-00109 C-RING A-20
1
2GSJ
306-00727 HAND PULSE W/GRIP, AEROS
302-01296 C-RING A-25
2
2GWU 310-00207 MAG BRAKE CABLE; ACHIEVER, CDT
302-01358 BOLT, HEX SOC HEAD CAP M8*1.25-16 BLACK
6
2H4J
2H66
2H7B
2HJB
302-01349 RETAINING RING, ACHIEVER
302-01348 M10*1.5-210, HEX HEAD BOLT
306-00693 SLEEVE ASSY, ACHIEVER
306-00732 END CAP, LINKAGE CTM-9.2E
0K2C 302-01293 HEX.SOCKET HD.CAP SCREWS M8X1.25-16
0K2W 302-01131 BOLT M5*12
4
3
0K3X 302-01292 CR.RE. PAN HD. SCREW & WASHER M5*0.8-14
0K4R 302-01291 CR.-RE. TRUSS HD. SCREW M5*0.8-12
2
25
24
2
2HK7 306-00726 END CAP, CONSOLE TUBE AEROS
0K4T
0K71
302-01445 SCREW, CR.-RE. TRUSS HD. M5X0.8-20
302-01473 CR.RE. TRUSS HD SCREW (COVER) CG1-HR
2HNU 311-00077 IDLER BELT TENSION ASSY, CENTER-G/CDT
2HT3
2HT7
302-01355 SCREW, HEX SOC TRUSS HEAD M10*1.5-80 BLK
302-01453 SCREW, HEX. SOC. TRUSS HD. M10X1.5-120
0K7M 302-01290 CR. RE. ROUND WASHER HD. SCREW M6*1.0-18
0K94 302-00115 CR. RE. TRUSS HD. TAPPING SCREW M5*12-16
8
16
4
2JAW 302-01476 WRENCH 17MM
0K9C 302-01288 CR. RE. TRUSS HD. TAPPING SCREW M3*24-8
0KN2 302-01447 NUT, HEX M10X1.25 T=4
2JAX
2JAY
2JZS
2K9U
2KX7
2KX8
2KX9
2LGS
2LXT
2MPY
302-01477 CRESCENT WRENCH
2
302-01478 SCREWDRIVER E05KY
302-01475 SPACER, CG1-HR
0KNM 302-01287 HEX. NUT, M10X1.5 CT=8
0KR0 302-01285 LOCKING NUT, M12*1.75 T12
0KRK 302-00144 U-TYPE NUT M5-12MM
4
6
302-01454 SCREW, HEX. SOC. TRUSS HD. M6X1.0-10 #
331-00105 BALL BEARING, 6203ZZ
331-00106 BALL BEARING, 6204ZZ
331-00107 BALL BEARING, 6005ZZ
302-01474 BUSHING, CG1-HR
16
2
21B8
302-01282 HEX. HD. BOLT M10*1.5-20, ZINC
21BA 302-01281 HEX. HD. BOLT M10*1.5-81.5
2
21K5
21LG
310-00187 MAGNET AND BRACKET, CENTER-G/ACHIEVER
319-00225 COLLAR, CENTERG
1
2
302-01455 BOLT, HEX. SOC. HD. CAP M12X1.75-55 BLAC
306-00808 GRIP, CG1
21NP 302-01280 HEX. HD. BOLT M12*1.75-110, ZINC
21X8 302-01304 SPACER, CENTER-G/ACHIEVER/CDT
21ZR 302-01353 CROWN NUT, M10*1.5-120 BLACK
22LR 302-01401 C-RING, A-16 T=1.2 BLACK
2
3
2MQD 323-00543 CONSOLE MAST ASSY CG1-HR
2MXU 313-00407 WIRE ASSY, 1100MM CG1-HR
2MXV 313-00408 WIRE ASSY, 1300MM CG1-HR
2MY0 313-00409 WIRE ASSY, 200MM CG1-HR
2MY1 313-00410 WIRE ASSY, 550MM CG1-HR
2MY5 314-00112 OVERLAY, CG1
3
1
22QV 302-01277 HEX. SOC. TRUSS HD. SCREW M10*1.5-20
22RR 302-01276 HEX. NUT M10*1.5,T8 ZINC
4
2
240E
310-00216 HOLDER, WATER BOTTLE CG1-HR
1
25VV 302-01347 C-RING, B-47 BLACK
2
2MYD 323-00544 HANDLEBAR ASSY, CG1
2MYG 305-00220 COVER, SIDE RIGHT TOP CG1-HR
2MZ4 305-00221 COVER, SIDE LEFT TOP CG1-HR
2MZM 314-00109 DECAL, CONSOLE LOGO CG1-HR
2MZN 314-00107 DECAL, UPRIGHT CG1-HR
2MZP 314-00108 DECAL, REAR LOGO CG1-HR
2MZU 314-00114 DECAL, SHROUD LOGO CG1
2MZV 314-00113 DECAL, SHROUD BOTTOM CG1
26LH
27JR
294S
310-00204 LEVELER, CDT/ACHIEVER/CG2
302-01312 HEX. SOC SET SCREW, M5*6
302-01451 WASHER, FLAT 10X25-3 BLACK
12
4
2
2AX2 306-00668 TRANSPORTATION WHEEL, CENTER-G
2CRJ 330-00087 CRANK SHAFT, USE ASSM 324-00005
2
1
2CS3 306-00669 SHAFT SLEEVE, CENTER-G/ACHIEVER/CDT
2CTC 306-00945 COLLAR, NYLON, CENTERG/ACHIEVER/CDT
2CTD 302-01452 SPECIAL NUT, CG1-HR
2
2
4
2N02
2N06
306-00741 END CAP, CH1-HR
2CTQ 311-00079 DRIVEN WHEEL, CENTER-G/ACHIEVER/DCT
2CTS 311-00078 DRIVE PULLEY, CENTER-G/ACHIEVER
2CU3 302-01301 CENTER SHAFT WASHER
1
323-00522 HANDLEBAR ASSY, CG1-HR (ALL PARTS)
1
2N1D 307-00723 CONSOLE, COMPLETE ASSY CG1
2N1T 323-00547 HANDRAIL ASSY,RIGHT CG1
2N1U 323-00548 HANDRAIL ASSY, LEFT CG1
2N1V 323-00549 HANDRAIL, UPPER ASSY RIGHT CG1
2N1W 323-00550 HANDRAIL, UPPER ASSY LEFT CG1
2
2CU7 302-01272 HEX. SOC. HD. CAP BOLT M12*1.75-30
2CU8 319-00229 SHAFT WHEEL W/BALL BEARING, NO LIP
2CU9 319-00223 COLLAR, POM, CENTERG
4
2
2
2D2K 306-00680 FLYWHEEL COVER, (NEW STYLE) CENTER-G
2D3C 305-00150 SHAFT COVER RIGHT, CENTER-G
2D3E 305-00151 SHAFT COVER LEFT, CENTER-G
2
2N1X
2N1Y
2N1Z
2N20
323-00545 PEDAL TUBE RIGHT ASSY CG1
323-00546 PEDAL TUBE ASSY, CG1
323-00551 LINKAGE ASSY, CG1
2
2
2D3F 305-00152 BRACKET COVER, CENTER-G/ACHIEVER/CDT
2D3G 306-00622 PEDALS, EVO-1, CENTER-G/ACHIEVER/CDT
2
323-00552 LINKAGE ASSY, RIGHT CG1
2
2N3N 330-00095 CENTER SHAFT ASSEMBLY,W/HOLE CG2/CDT/ACH
2N4C 307-00148 BOARD, CONSOLE CONTROLLER CIRCUIT ONLY
2N7H 305-00224 COVER, SID OUTSIDE RIGHT, CG1
2D4J
305-00159 TOP CONSOLE PANEL, CENTER-G
1
2D4K 305-00160 BOTTOM CONSOLE PANEL, CENTER-G
2DB6 308-00001 MEMBRANE, START, CENTERG
2
1
2N7J
305-00225 COVER, SID OUTSIDE LEFT, CG1
22
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Warranty Information
Residential and Personal Use Limited Warranty
PLEASE READ THESE WARRANTY TERMS AND CONDITIONS FULLY AND CAREFULLY BEFORE USING YOUR KEYS FITNESS EQUIPMENT. BY
USING THE EQUIPMENT, YOU ARE CONSENTING TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS.
Frame: Lifetime
Limited Warranty
Electronics and *Parts: 2 yrs
Labor: 1 yr
Missing/Cosmetic Parts: 30 Days
Replacements and Returns
If after a reasonable number of attempts, a defect has not been repaired (or
the Product is deemed non-repairable by Keys technical service and support
staff), Keys, based on a case by case review, may opt to replace the Product,
or recommend an alternate resolution, such as a warranty buy-out (Product
cost, subject to deduction of a reasonable charge for usage) or a credit. Keys,
as a manufacturer, reserves the right to replace the Product with a
Factory-Reconditioned Product that meets or exceed standards comparable
to those of the replaced Product.
This Limited Warranty applies in the United States and Canada to
Products manufactured or distributed by Keys Fitness Products, L.P.
under the Keys Fitness (“Keys”) brand name (as used herein, the
“Product” or “Products”). The warranty period to the original
purchaser is listed above, and commences on the date of original
purchase of the product, unless otherwise authorized by Keys. Keys
warrants that the Product purchased from Keys or from an
authorized Keys Fitness reseller “dealer” (for residential or personal
use only, unless otherwise authorized by Keys in writing), is free
from defects in Materials and Workmanship relevant to the
functionality of the Product at initial startup, under normal use, and
during the applicable warranty period, unless otherwise determined
by Keys.
The warranty covering the replacement Product shall expire on the
date the original warranty for the replaced Product would have expired,
unless otherwise determined by Keys.
Conditions and Restrictions
This warranty excludes expendable parts if primary cause for
warranty claim is wear. Expendable parts pertain to components on
the Product that are prone to normal wear and tear. These items
vary by Product, and can include (but not limited to) hand grips, skid
pads, pedals, pedal straps, poly-v belts, console overlays, toggle
switch/button overlays, (luster free or dull) ekg plates, decals, and
any other items that are not essential to the operation of the Product,
unless otherwise determined by Keys.
This warranty DOES NOT (A) cover shipping and handling charges,
export taxes, custom duties and taxes, or any other charges associated
with transportation of the parts or Product, beyond the initial courtesy
period of 60 days from original date of purchase of the Product; (B)
extend to Products not purchased from Keys or from an authorized
Keys reseller; (C) extend to Products purchased from online auction
sites; (D) cover any extended, additional, or third party warranties if
not offered exclusively by Keys in writing; (E) cover Products installed
at fee based facilities/commercial environments (gyms, homes used as
wellness centers, etc.); (F) cover Products installed in light institutional
environments (non fee-based facilities include for example, and not be
way of limitation, fire houses, police departments, rehab centers,
hospitals, clinics, apartment complexes, club houses, etc.); (G) cover
service calls to correct installation, perform maintenance, or instruct
owners on how to use the equipment; or (H) cover a Product on which
the serial number has been purposefully or accidentally defaced or
removed and there is no proof of purchase available (if serial number is
applicable), unless authorized by Keys in writing or otherwise stated on
this warranty.
This warranty extends only to you, the original purchaser. It is not
transferable to anyone who subsequently purchases (or receives as a
gift) the Product from you. Your sales receipt, showing the
date/place of purchase and serial number (if applicable) of the
Product, is your proof of purchase, and may be required by Keys any
time a warranty parts (or service) claim is made or if no warranty
record exists for the product.
Exclusive Remedies
During the warranty period listed above, Keys will repair a Product
by correcting any minor issues (either by phone or online support)
that might be causing the Product failure. Should a technical service
and support representative be unable to correct the issue, Keys
may replace the parts (with new parts or at the option of Keys, with
serviceable used parts, that are equivalent to new parts in
performance) that become defective, malfunction, or otherwise fail
to conform to this Limited Warranty under normal use.
This Limited Warranty becomes void for Products that have been
damaged or rendered defective as a result of (a) accident, misuse, or
abuse (including but not limited to exceeding the Keys listed, maximum
weight limit); (b) use of parts not manufactured or sold by Keys; (c)
modification of the Product; (d) normal wear and tear; (e) operation on
incorrect power supplies; (f) ***failure to perform (or performing
improper) maintenance; (g) service by anyone other than Keys, or an
authorized Keys warranty service provider; (h) floods, fires,
earthquakes, lightning strikes, power surges, and other unavoidable
acts of nature; (j) residential mis-wires; or (k) incorrect setup,
installation, or assembly. Should any Product (submitted for warranty
parts replacement) be found ineligible under the terms outlined on this
warranty, an estimate for parts purchase (if available) can be furnished
at your request.
Replacement parts shall be warranted for 30 days from the shipment
reception date or through the end of the ‘replaced’ part warranty
period, whichever is longer. Any replacement parts, required past
the warranty period listed above, shall be subject to purchase at
retail price, plus any added shipping and handling charges associated
to the delivery of the part. Note that replacement parts may be
available only through the lifetime (as defined) of the Product. In
conforming to this warranty, Keys (as the manufacturer) reserves
the right to change manufacturers or vendors of any part to cover
the existing warranty.
*Parts is herein defined exclusively, for all intents and purposes, and
pertaining to this Limited Manufacturer Warranty, as components or
Materials essential to the functionality of the Product.
Keys may also provide service (if deemed necessary and if applicable)
at no charge to you during (and not to exceed) the service warranty
period listed above, in an attempt to repair the Product. Should the
Product require service at your request or out of the limited warranty
period, Keys can furnish contact information for local (to your area)
Keys authorized service providers. Service quotes, costs, and
scheduling will be strictly dependent on service provider rates and
mutual (consumer/provider) service agreements. Keys is not
responsible for any service repair costs accrued through the use of
authorized Keys service providers at your request or out of the
limited warranty period (without written consent from Keys), beyond
the limitations outlined on this warranty.
**Lifetime of a Product, is herein defined exclusively, for all intents and
purposes, and pertaining to this Limited Manufacturer Warranty, as the time
period 7 years beyond the end of production cycle of a Product in question.
Disclaimer and Release
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. KEYS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN
THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE
IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY.
NEITHER KEYS NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE. THIS IS THE ONLY
EXPRESS WARRANTY APPLICABLE TO KEYS-BRANDED PRODUCTS. KEYS
NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR IT ANY
OTHER EXPRESS WARRANTY.
24
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Customer Service
(888) 340-0482
Keys Fitness Products
4009 Distribution Drive
Suite 250
Garland, TX 75041
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