Intel Power Supply SX220 User Manual

User Guide  
G r e a t  
Min d s  
T h i n k  
®
C O M P U T E R S  
.
N E T W O R K S  
.
S O L U T I O N S  
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Installing the Fan Assembly  
34  
35  
36  
41  
Installing the Power Cord and Strain Relief Strap  
Adding Components to the Server Board  
Installing Peripherals  
5. Installing the System in a Rack  
51  
Removing the Rails  
Attach Inside Rails to Chassis  
Attach Rail Brackets to Posts  
Attach a Rail Assembly to a Front Bracket  
Attach a Rail Assembly to a Rear Bracket  
Install the Chassis on the Rails  
52  
52  
53  
54  
55  
55  
6. Configuration Software and utility  
57  
Hot Keys  
Power-On Self-Test (POST)  
Using BIOS Setup  
Setup Menu  
Main Menu  
Advanced Menu  
Security Menu  
Server Menu  
Boot Menu  
57  
58  
59  
59  
60  
61  
64  
65  
66  
68  
68  
68  
69  
69  
69  
70  
70  
72  
76  
76  
77  
78  
79  
81  
81  
85  
86  
87  
90  
92  
94  
95  
Exit Menu  
Temporarily Changing the Boot Device Priority  
Running the Adaptec SCSISelect Utility  
When to Run the Adaptec SCSISelect Utility  
Running the SCSISelect Utility  
Configuring the Adaptec AIC-7899 SCSI Adapter  
Running the Promise FastBuild Utility  
Direct Platform Control (DPC) Console  
Using the System Setup Utility  
MultiBoot Options Add-in  
Password Add-in  
Options Button  
SEL Manager Add-in  
FRU Manager Add-in  
SDR Manager Add-in  
System Update Add-in  
Platform Event Manager Add-in  
Platform Event Paging Dialog  
BMC LAN-Configuration Dialog  
Platform Event Action Dialog  
Emergency Management Port Dialog  
Exiting the SSU  
Platform Event Paging  
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Software Updates  
Software Update Package  
Individual Updates  
Upgrading the BIOS  
Recovering the BIOS  
96  
96  
98  
99  
99  
7. Intel Server Control  
104  
About Intel Server Control  
Managing Remote Servers  
Server Management Tools  
Client System Setup Utility  
The Service Partition and Remote Diagnostics  
DMI Explorer  
Management Consoles  
Connecting to a Remote Server  
Paging an Administrator  
105  
106  
107  
110  
111  
111  
112  
113  
115  
116  
117  
118  
119  
Using the Intel Server Control Console  
ISC Console Button Bar  
Server Menu Options  
View Menu Options  
8. Solving Problems  
121  
Resetting the System  
Initial System Start-up  
121  
121  
122  
123  
124  
124  
127  
128  
128  
After the System has been Running Correctly  
More Problem Solving Procedures  
Monitoring POST  
Specific Problems and Corrective Actions  
Problems with Network  
Problems with Application Software  
Bootable CD-ROM is not Detected  
9. Technical Reference  
129  
Server Board Jumpers  
Diagnostic LEDs  
129  
129  
10. Regulatory & Integration Information  
134  
Product Regulatory Compliance  
Electromagnetic Compatibility Notices  
Replacing the Backup Battery  
134  
135  
136  
11. Equipment Log & Power Consumption  
137  
Equipment Log  
137  
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Current Usage  
Calculating Power Consumption  
Worksheet, Calculating DC Power Usage  
Worksheet, Total Combined Power Used by the System  
139  
139  
140  
141  
12. Appendix  
Contacting Viglen  
13. Notes  
142  
142  
143  
14. Viglen, EMC and the ‘CE’ mark  
15. Copyrights and Trademarks  
16. Suggestions  
146  
147  
148  
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1. Overview  
Introduction  
This manual describes the Viglen SX220 system and the SCB2 motherboard. The  
motherboard is the most important part of your computer. It contains all of the CPU,  
memory and graphics circuitry that makes the computer work.  
The motherboard contains the very latest in CPU design, the Intel Pentium III  
processors, which include MMX, Internet Streaming SIMD Extensions and Tualatin  
technology. MMX technology adds a total of 57 instructions to the CPU, all of which  
are designed to vastly improve both multimedia and communications on your PC.  
SIMD Extensions add 70 new instructions enabling advanced imaging, 3D,  
streaming audio and video, and speech recognition for an enhanced Internet  
experience. Tualatin technology includes a smaller die size of 0.13 micron, resulting  
in lower power consumption and lower heat output. The Level2 cache on die has  
increased to 512K in size. The combination of the Intel Pentium III processors,  
MMX, SIMD, Tualatin technology and Viglen expertise make this a formidable  
computer.  
This manual contains technical information about the Viglen SCB2 motherboard and  
other hardware components inside your computer. If you are new to computers we  
recommend that you read the user guide first. If you are an experienced computer  
user this manual should provide all the information you will need to perform simple  
upgrades and maintenance.  
We hope that this manual is both readable and informative. If you have any  
comments or suggestions about how we could improve the format then please fill out  
the form at the back of the manual and send it to us.  
Above all we hope that you enjoy using your Viglen computer.  
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2. Chassis Specification  
The SX220 system consists of the following major components:  
The chassis and its subassemblies, device bays, and front bezel  
A slim-line CD-ROM drive & Floppy Disk Drive  
The power supply  
The cooling system  
SCB2 Motherboard & PCI riser cards  
The major component of the kit is the chassis. It is important to become familiar with  
the chassis both externally and internally and the security features it provides.  
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Physical Specifications  
The SX220 chassis is designed as a 2U 19” Rackmount unit. The server will be  
supplied complete with a pair of industry standard 19” Rails, handles and all of the  
necessary nuts and bolts.  
Table 1: Physical Specifications  
Specifications  
Height  
89 mm  
Width / Rackmount Height  
Depth  
430 mm / 2U  
648 mm  
Weight  
18 kg typical configuration  
Chassis Front Controls and Indicators  
The front panel controls and indicators are located behind the optional front bezel of  
the system as shown in Figure 1. You can access the panel and the system  
peripherals by grasping the bezel at its edges and gently pulling it towards you.  
Figure 1: Chassis Front Controls and Indicators  
A – Chassis handles  
B – Drive bay (1-inch)  
C – HDD activity/fault indicator  
D – Flex bay (seventh HDD or  
optional CDROM drive/FDD module)  
E – Front panel indicator lights  
F – RJ-45 serial port (PC-to-PC)  
G – USB connectors 3 and 4  
H – System controls  
I – Tape drive bay  
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Front Panel Controls and Indicators  
Figure 2: Front Panel Controls and Indicators  
A – NIC 1 activity LED  
B – NIC 2 activity LED  
C – System status LED  
D – Fixed disk drive status LED  
E – ID LED  
F – ID button  
G – NMI button (tool assisted)  
H – Reset button  
I – Power/sleep LED  
J – Power button  
K – FDD activity LED  
L – CD-ROM activity LED  
M – CD-ROM drive eject button  
N – Manual CD-ROM drive eject button  
O – FDD eject button  
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Chassis Back I/O Ports and Features  
The back panel provides connectors for the server board, slots for add-in cards, and  
the power supply for the server. Figure 3 identifies the features of the back panel.  
Figure 3: Chassis Back I/O Ports and Features  
A – PCI card bracket (low profile)  
B – RJ45 NIC 2 connector  
C – Serial 1 port mounting hole  
D – PCI card bracket (full-height)  
E – AC power input (primary)  
F – AC power input (redundant)  
G – Power supply module,  
redundant  
I – USB connector 2  
J – RJ45 serial 2 port  
K – PS/2* mouse/keyboard connector  
L – RJ45 NIC 1 connector  
M – SCSI connector  
N – Video connector  
O – USB connector 1  
H – Power supply module, primary  
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Power Supply  
The power supply consists of the power supply bay and one power supply module. A  
second power supply module can be purchased to provide a redundant, 1+1 system.  
With either configuration, the power supply provides 350 watts of power and is  
designed to minimise EMI.  
The power supply operates within the following voltage ranges and is rated as  
follows:  
100 - 120 V~ at 50/60 Hertz (Hz); 6.3A maximum  
200 - 240 V~ at 50/60 Hz; 2.5A maximum  
The power subsystem supports the implementation of remote management features,  
including remote enable that permits power to be activated from a variety of sources.  
System Cooling  
The chassis includes two 80-mm non-hot-swappable system fans for cooling the  
processor(s), hard drives, and add-in cards. A third fan may be added in the center  
position to provide cooling redundancy for system components. The system fans are  
mounted in a fan assembly located in the middle of the chassis to pull cooling air  
through the chassis. The power supply contains a single fan for cooling.  
Security  
To help prevent unauthorised access to the system’s peripherals and control panel,  
an optional key-locked front bezel can be used. The chassis also includes a  
preinstalled intrusion switch that can be monitored by server management software.  
When the cover is opened, a switch located on the front panel board transmits a  
signal to the Baseboard Management Controller (BMC) on the server board.  
Through server management software, the system can be programmed to respond  
to an intrusion by powering down or by locking the keyboard. At the chassis level a  
variety of security options are provided.  
Rack and Cabinet Mounting Options  
The SX220 chassis was designed to support 19” wide by up to 30” deep server  
cabinets. The chassis comes equipped with a relay rack or cabinet mount kit that can  
be configured to support front-mount or mid-mount 2-post racks and 4-post cabinets.  
Viglen also provides an optional sliding rail kit that is used to mount the chassis into  
a standard (19” by up to 30” deep) EIS 310D compatible server cabinet.  
For mounting in a regular server cabinet, the front mount brackets are attached to  
the front of the chassis, and a set of rear support brackets are attached to the back  
end of the cabinet. This evenly distributes the server to prevent the mounting rails on  
the cabinet from bending. Caution should be used in using the front mount-only  
option. Even though the rail mount kit hardware was designed to support the weight  
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of the system, some 2-post relay racks may not, causing the racks to fail. Only use  
relay racks that are specifically designed to support the weight and stresses of a 2-  
post front-mount only chassis.  
Optional Peripherals  
The SX220 server chassis provides six hard drive bays at the front of the chassis. An  
optional seventh drive may be used in the flex bay. All hard drive bays may be  
populated with a tray mounted 3½” hard disk drive. If a configuration requires the use  
of a floppy disk drive and CDROM drive Floppy/CDROM module may be used in  
place of the seventh hard drive in the flex bay. A tape drive bay is located below the  
flex bay.  
Hot-Swappable Hard Disk Drives  
The SX220 server chassis can support up to seven tray-mounted SCA2, 3½” x 1”  
and Ultra2/Ultra160 hard disk drives.  
A major feature of the hot-swap bay is the backplane which powers down a drive  
when a failure is detected and reported to the SCSI bus. When a new drive is  
inserted, the power control waits a short time for the drive to become fully seated  
and then applies power to the drive. The backplane provides signals to the control  
panel to indicate failure status for each drive in the bay.  
The chassis ships with six drive carriers for mounting the separately purchased hard  
drives. For information on how to install these drives, refer to page 43.  
Flex Bay  
For those configurations that require a floppy drive and CD-ROM drive, the seventh  
drive bay or “Flex Bay” will be configured as a peripheral bay by inserting the  
Floppy/CDROM module. The Floppy/CDROM module is a 3½” floppy drive and a ½”  
(12.7mm) slim-line CDROM drive mounted as a single unit in the peripheral bay. A  
release latch allows for tool-less removal from the front of the server, however, the  
Floppy/CDROM Module is not hot swappable. The system must be powered down  
before the module is inserted or removed from the flex bay.  
If the Flex Bay is used to house a SCA2 hard disk drive the bay will be hot-  
swappable the same as the six other standard bays.  
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3. Motherboard Specification  
Server Board Features  
Table 2: Server Board Features  
Feature  
Description  
Processor  
Dual processor slots supporting Intel® Pentium® III processors in  
a Socket370 Flip Chip Pin Grid Array (FC-PGA) package.  
Six dual inline memory module (DIMM) slots support:  
Memory  
SDRAM DIMMs: 133 MHz, ECC, registered, PC/133  
compliant, 72-bit, 168-pin, gold contact, 3.3V. A 1U chassis  
requires low-profile (LP) 1.2-inch DIMMs.  
Up to 6 GB of memory in a 2U chassis.  
Integrated onboard ATI RAGE XL PCI 64 bit SVGA controller.  
Graphics  
Video Memory 8 MB SDRAM of video memory  
PCI bus  
Two PCI riser slots capable of supporting three full-length, full-  
height 64-bit/66-MHz PCI riser slots and three LP 64-bit/66-MHz  
PCI riser slots.  
SCSI  
Adaptec AIC- AIC7899W, supporting onboard Ultra160 (LVD)  
Ultra-wide SCSI interfaces.  
Network  
Dual on-board 10/100 Network Interface Controllers (NIC)  
System I/O  
One PS/2 keyboard/mouse port (6 pin DIN)  
One VGA video port (15 pin)  
Two USB ports  
One serial port (RJ-45)  
One SCSI port (SCSI server board only)  
Two NIC ports (RJ-45)  
Form Factor  
Server ATX form factor  
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Server Board Connector and Component Locations  
Figure 4: Server Board components  
A – Speaker  
B – ID LED  
R – CPU 1 fan connector  
S – Sys fan 1 connector  
C – Battery  
T – Aux fan connector  
D – Diagnostic LEDs (POST code)  
E – 66 MHz/64-bit PCI riser slot  
F – A DIMM slots  
G – I/O ports  
H – ICMB connector  
I – COM 1 serial header  
J – Chassis intrusion connector  
K – 66 MHz/64-bit PCI riser slot (LP)  
L – USB 3 & 4 header  
M – Sys fan 3 connector  
N – CPU 2 fan connector  
O – Secondary processor socket  
P – Primary processor socket  
Q – Sys fan 2 connector  
U – Floppy drive connector  
V – Fan module connector  
W – Main power connector  
X – Auxiliary signal connector  
Y – Floppy/FP/IDE connector  
Z – Alternate front panel connector  
AA – ATA/IDE connector  
BB – IPMB connector  
CC – SSI front panel connector  
DD – Configuration jumper block  
EE – Not applicable on SX220  
FF – SCSI connector  
GG – Hard Disk Drive LED header  
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Back Panel Connectors  
Figure 5: Back Plane Connectors  
A – USB 1 connector  
B – Video connector  
C – SCSI connector  
G – NIC 1 RJ-45 connector  
H – Green Status LED  
I – Yellow Status LED  
D – NIC 2 RJ-45 connector  
E – Green Status LED  
F – Yellow Status LED  
J – PS/2 keyboard/mouse connector  
K – RJ-45 serial port  
L – USB 2 connector  
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Processor  
The SCB2 motherboard accommodates one or two Intel Pentium III processors with  
512k cache in the FC-PGA2 package. This processor uses the 0.13 micron  
technology and offers advanced performance. The processor external interface  
operates at a maximum of 133 MHz.  
Memory  
The system board contains six 168-pin DIMM slots each supporting 72-bit ECC (64-  
bit main memory plus ECC) registered SDRAM DIMMs (PC-133 compatible).  
Memory is two-way interleaved and partitioned in three banks. You may install a  
minimum of 128 MB (64MB x 2) and as much as 6 GB.  
The controller automatically detects, sizes, and initialises the memory array,  
depending on the type, size, and speed of the installed DIMMs, and reports memory  
size and allocation to the server via configuration registers.  
NOTE: Use DIMMs that have been tested for compatibility with the server board.  
Contact your sales representative or dealer for a current list of approved  
memory modules  
Add-in Board Slots  
The server board has two PCI riser slots, each capable of supporting 64-bit/66-MHz  
PCI riser cards. PCI features:  
Bus speed up to 66 MHz  
32 bit memory addressing  
5 V/3.3 V signaling environment  
Burst transfers of up to 512 Mbps  
8, 16, 32, or 64-bit data transfers  
Plug and Play ready  
Parity enabled  
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Video  
The SCB2 motherboard uses an ATI RAGE XL PCI graphics accelerator with 8 MB  
of video SDRAM that supports all standard IBM VGA modes. The embedded SVGA  
video subsystem supports:  
Pixel resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D  
CRT and LCD monitors up to 100 Hz vertical refresh rate  
The server board supports disabling of the onboard video through the BIOS setup  
menu or when a plug in video card is installed in any of the PCI slots.  
SCSI Controller  
The server board includes an embedded Adaptec AIC-7899W controller providing  
dual Ultra160 Low Voltage Differential (LVD) SCSI channels.  
The SCSI bus is terminated on the server board with active terminators that cannot  
be disabled. The onboard device must always be at one end of the bus. The device  
at the other end of the cable must also be terminated. LVD devices generally do not  
have termination built-in and need to have a termination source provided. Non-LVD  
devices generally are terminated through a jumper or resistor pack on the device  
itself.  
IDE Controller  
The system includes a single channel enhanced IDE 32 bit interface controller for  
intelligent disk drives with disk controller electronics onboard. The controller has a  
connector located on the system board that supports a master and a slave device.  
The device controls:  
PIO and DMA transfer modes  
DMA-33 capable  
Mode 4 timings  
Transfer rates up to 33 MB/s  
Buffering for PCI/IDE burst transfers  
Master/slave IDE mode  
Up to two devices.  
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Network Controller  
NOTE: To ensure EMC product regulation compliance, the system must be used  
with a shielded LAN cable.  
The server board uses two Intel® 82550PM Fast Ethernet Controllers and supports  
two 10Base-T/100Base-TX network subsystems. The 82550 PM controller supports  
the following features:  
32-bit PCI, CardBus master interface  
Integrated IEEE 802.3 10Base-T and 100Base-TX compatible PHY  
IEEE 820.3u auto-negotiation support  
Chained memory structure similar to the 82559, 82558, 82557 and 82596  
Full duplex support at both 10 Mbps and 100 Mbps operation  
Low power +3.3 V device  
IP checksum off-loading  
The SX220 server NIC 1 can be used as both a network interface and server  
management interface.  
NIC Connector and Status LEDs  
The 82550 controller drives LEDs on the network interface connector that indicates  
link/activity on the LAN and 10- or 100-Mbps operation. The green LED indicates  
network connection when on and TX/RX activity when blinking. The yellow LED  
indicates 100-Mbps operation when lit.  
Network Teaming Features  
NOTE: Using both on-board NICs in a team does not allow the use of NIC 1 for  
server management access. To support both network teaming features and  
server management features, a third NIC must be added and teamed to NIC  
2.  
The network controller provides several options for increasing throughput and fault  
tolerance when running Windows NT 4.0, Windows 2000, NetWare 4.1x or newer, or  
Linux:  
Adapter Fault Tolerance (AFT) - provides automatic redundancy for your  
adapter. If the primary adapter fails, the secondary takes over. AFT works  
with any hub or switch.  
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Adaptive Load Balancing (ALB) - creates a team of 2 - 8 adapters to increase  
transmission throughput. Also includes AFT. Works with any 10Base-TX or  
100Base-TX switch.  
Fast EtherChannel (FEC) or Intel® Link Aggregation - creates a team of up to  
8 adapters to increase transmission and reception throughput. Also includes  
AFT. Requires a FEC-enabled switch.  
To set up an option, read the instructions in the Windows NT 4.0 or NetWare 4.1x  
readme files.  
General Configuration Notes  
1. Windows NT versions prior to 4.0 do not support Adapter Teaming options.  
2. Adapter Teaming options require NT 4.0 with Service Pack 4.0 or Service Pack  
3.0 and the Windows Hot Fix.  
3. In Windows NT, teaming options cannot be implemented on adapters that have  
been configured for VLANs. NetWare can support teaming options and VLANs on  
the same adapters.  
Adapter Fault Tolerance  
Adapter Fault Tolerance (AFT) is a simple, effective, and fail-safe approach to  
increase the reliability of server connections. AFT gives you the ability to set up link  
recovery to the server adapter in case of a cable, port, or network interface card  
failure. By assigning two server adapters as a team, AFT enables you to maintain  
uninterrupted network performance.  
AFT is implemented with two server adapters: a primary adapter and a backup, or  
secondary, adapter. During normal operation, the backup will have transmit disabled.  
If the link to the primary adapter fails, the link to the backup adapter automatically  
takes over.  
Preferred Primary Adapter  
With multiple adapters installed, you can specify one as the Preferred Primary  
adapter. For example if you have a server with a PRO/1000 server adapter as the  
primary adapter and a PRO/100+ adapter as the secondary, you could configure the  
PRO/1000 server adapter to be the preferred primary. In this scenario, if the  
PRO/1000 server adapter fails, the PRO/100+ will take over. Then when the  
PRO/1000 server adapter is replaced, it will automatically revert to being the primary  
adapter in the team.  
If a Preferred Primary is not selected, PROSet will attempt to select the best adapter,  
based on adapter model and speed.  
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Mixed Adapter Teaming  
AFT supports up to eight server adapters per team, in any mix.  
Adaptive Load Balancing  
Adaptive Load Balancing (ALB) is a simple and efficient way to increase your  
server’s transmit throughput. With ALB you group server adapters in teams to  
provide an increased transmit rate (up to 8 Gbps) using a maximum of eight  
adapters. The ALB software continuously analyses transmit loading on each adapter  
and balances the rate across the adapters as needed. Adapter teams configured for  
ALB also provide the benefits of AFT. Receive rates remain at 100 Mbps or 1 Gbps  
depending on the primary adapter’s capability.  
To use ALB, you must have 2-8 server adapters installed in your server or  
workstation and linked to the same network switch.  
Cisco Fast EtherChannel  
Fast EtherChannel (FEC) is a performance technology developed by Cisco to  
increase your server’s throughput. Unlike ALB, FEC can be configured to increase  
both transmission and reception channels between your server and switch. FEC  
works only with FEC-enabled switches, such as the Catalyst 5000 series. With FEC,  
as you add adapters to your server, you can group them in teams to provide up to 18  
Gbps at full duplex, with a maximum of 8 server adapters. The FEC software  
continuously analyses loading on each adapter and balances network traffic across  
the adapters as needed. Adapter teams configured for FEC also provide the benefits  
of AFT.  
To use FEC, you must have 2, 4, or 8 server adapters installed in your server and  
linked to the same FEC-enabled Cisco switch.  
Keyboard and Mouse  
The keyboard/mouse controller is PS/2-compatible. If specified through the System  
Setup Utility (SSU), the server may be locked automatically if there is no keyboard or  
mouse activity for a predefined length of time. Once the inactivity (lockout) timer has  
expired, the keyboard and mouse do not respond until the previously stored  
password is entered. A Y-cable can be used if both a PS/2 mouse and keyboard are  
required at the same time.  
RJ-45 Serial Port  
The rear RJ-45 serial port is a fully functional COM port that supports any standard  
serial device and provides support for serial concentrators, which typically support  
RJ45 serial connectors. For server applications that use a serial concentrator to  
access the server management features of the baseboard, a standard 8-pin CAT-5  
cable from the serial concentrator is plugged directly into the rear RJ45 serial port.  
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The 8 pins of the RJ45 connector can be configured to match either of two pin-out  
standards used by serial port concentrators. To accommodate either standard, the  
J6A2 jumper block located directly behind the rear RJ45 serial port must be  
jumpered appropriately according to which standard is desired.  
NOTE: By default, as configured in the factory, the SCB2 baseboard will have the  
rear RJ45 serial port configured to support a DSR signal.  
For serial concentrators that require a DCD signal, the J6A2 jumper block must be  
configured as follows: The DCD jumper in position 2 and 3 and the DSR jumper in  
position 2 and 3. Pin 1 on the jumper is denoted by an arrow directly next to the  
jumper block. See Figure 9 on page 129 for the jumper block pin-out of this  
configuration.  
Figure 6: Jumper Block Pin-out  
For serial concentrators that require a DSR signal, the J6A2 jumper block must be  
configured as follows: The DSR jumper in position 1 and 2 and the DCD jumper in  
position 1 and 2. An arrow directly next to the jumper block denotes pin 1 on the  
jumper. See Figure 7.  
Figure 7: Jumper Clock Pin-out  
For those server applications that require a DB9 type of serial connector, an 8-pin  
RJ45-to-DB9 adapter must be used. The following table defines the pin-out required  
for the adapter to provide RS232 support.  
Table 3: Pin-out required for an RS-232 support  
RJ45  
Signal  
Request to Send  
Data Terminal Ready DTR  
Transmitted Data  
Signal Ground  
Ring Indicator  
Received Data  
DCD or DSR  
Abbreviation  
RTS  
DB9  
7
4
3
5
9
2
1
2
3
4
5
6
7
8
TD  
SGND  
RI  
RD  
DCD/DSR  
CTS  
1 OR 6  
8
Clear To Send  
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NOTE: The RJ45-to-DB9 adapter should match the configuration of the serial device  
used. One of two pin-out configurations are used depending on whether the  
serial device requires a DSR or DCD signal. The final adapter configuration  
should also match the desired pin-out of the RJ45 connector, as it can also  
be configured to support either DSR or DCD.  
For systems configured with both a front and rear RJ45 serial connectors,  
the adapters used for the rear port cannot be used with the front port, as the  
pin-out for both RJ45 ports are different. For example, modem applications  
typically use DCD. In this case the user would use a DCD-configured  
adapter and set the jumper block as shown in Figure 6.  
ACPI  
The SCB2 server motherboard supports the Advanced Configuration and Power  
Interface (ACPI) as defined by the ACPI 1.0 and PC97 specifications. An ACPI  
aware operating system can put the system into a state where the hard drives spin  
down, the system fans stop, and all processing is halted. However, the power supply  
will still be on and the processors will still be dissipating some power, so the power  
supply fans will still run.  
The boards sleep states s0, s1, s4, and s5:  
s0: Normal running state.  
s1: Processor sleep state. No context will be lost in this state and the  
processor caches will maintain coherency.  
s4: Hibernate or Save to Disk: The memory and machine state are saved to  
disk. Pressing the power button or other wakeup event will restore the system  
state from the disk and resume normal operation. This assumes that no  
hardware changes have been made to the system while it was off.  
s5: Soft off: Only the RTC section of the CSB and the BMC are running in this  
state. No context is saved by the OS or hardware.  
CAUTION!  
The system is off only when the AC power is disconnected.  
Security  
Intrusion Switch Monitoring  
To help prevent unauthorised entry or use of the server, Intel® Server Control server  
management software monitors the chassis intrusion switch if one is installed.  
Opening an access cover will transmit an alarm signal to the server board, where  
BMC firmware and server management software process the signal. The system can  
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be configured through ISC to respond to an intrusion a number of ways, including  
powering down or locking the keyboard.  
Software Locks  
The BIOS Setup and the System Setup Utility (SSU) provide a number of security  
features to prevent unauthorised or accidental access to the system. Once the  
security measures are enabled, you can access the system only after you enter the  
correct password(s). For example:  
Enable the keyboard lockout timer so that the server requires a password to  
reactivate the keyboard and mouse after a specified time out period.1 to 120  
minutes.  
Set and enable a supervisor password.  
Set and enable a user password.  
Set secure mode to prevent keyboard or mouse input and to prevent use of  
the front panel reset and power switches.  
Activate a hot key combination to enter secure mode quickly.  
Disable writing to the diskette drive when secure mode is set.  
Disable access to the boot sector of the operating system hard disk drive.  
Using Passwords  
You can set the user password, the supervisor password, or both passwords. If only  
the user password is set, you:  
Must enter the user password to enter BIOS Setup or the SSU.  
Must enter the user password to boot the server if Password on Boot is  
enabled in either the BIOS Setup or SSU.  
Must enter the user password to exit secure mode.  
If only the supervisor password is set, you:  
Must enter the supervisor password to enter BIOS Setup or the SSU.  
Must enter the supervisor password to boot the server if Password on Boot is  
enabled in either the BIOS Setup or SSU.  
Must enter the supervisor password to exit secure mode.  
If both passwords are set, you:  
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May enter the user password to enter BIOS Setup or the SSU. However, you  
will not be able to change many of the options.  
Must enter the supervisor password if you want to enter BIOS Setup or the  
SSU and have access to all of the options.  
May enter either password to boot the server if Password on Boot is enabled  
in either the BIOS Setup or SSU.  
May enter either password to exit secure mode.  
Secure Mode  
Configure and enable the secure boot mode by using the SSU. When secure mode  
is in effect:  
You can boot the server and the operating system will run, but you must enter  
the user password to use the keyboard or mouse.  
You cannot turn off system power or reset the server from the front panel  
switches.  
Secure mode has no effect on functions enabled via remote server management or  
power control via the watchdog timer.  
Taking the server out of secure mode does not change the state of system power.  
That is, if you press and release the power switch while secure mode is in effect, the  
system will not be powered off when secure mode is later removed. However, if the  
front panel power switch remains depressed when secure mode is removed, the  
server will be powered off.  
Summary of Software Security Features  
The table below lists the software security features and describes what protection  
each offers. In general, to enable or set the features listed here, you must run the  
SSU and go to the Security Subsystem Group, menu. The table also refers to other  
SSU menus and to the Setup utility.  
Table 4: Software Security Features  
Feature  
Description  
Secure mode  
How to enter secure mode:  
Setting and enabling passwords automatically places the system in  
secure mode.  
If you set a hot-key combination (through Setup), you can secure the  
system simply by pressing the key combination. This means you do  
not have to wait for the inactivity time-out period.  
When the system is in secure mode:  
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The server can boot and run the operating system, but mouse and  
keyboard input is not accepted until the user password is entered.  
At boot time, if a CD is detected in the CD-ROM drive or a diskette in drive  
A, the system prompts for a password. When the password is entered, the  
server boots from CD or diskette and disables the secure mode.  
If there is no CD in the CD-ROM drive or diskette in drive A, the server  
boots from drive C and automatically goes into secure mode. All enabled  
secure mode features go into effect at boot time.  
To leave secure mode: Enter the correct password(s).  
Disable writing In secure mode, the server will not boot from or write to a diskette unless a  
to diskette  
password is entered.  
To write protect access to diskette whether the server is in secure mode or  
not, use the Setup main menu, Floppy Options, and specify Floppy Access  
as read only.  
Set a time out Specify and enable an inactivity time out period of from 1 to 120 minutes.  
period so that  
keyboard and  
mouse input  
are not  
If no keyboard or mouse action occurs for the specified period, attempted  
keyboard and mouse input will not be accepted.  
accepted  
The monitor display will go blank, and the diskette drive will be write  
protected (if these security features are enabled through Setup).  
Also, screen  
can be  
To resume activity: Enter the correct password(s).  
blanked, and  
writes to  
diskette can  
be inhibited  
Control access To control access to setting or changing the system configuration, set a  
to using the  
SSU: set  
supervisor password and enable it through Setup.  
supervisor  
password  
If both the supervisor and user passwords are enabled, either can be used  
to boot the server or enable the keyboard and/or mouse, but only the  
supervisor password will allow Setup to be changed.  
To disable a password, change it to a blank entry or press CTRL-D in the  
Change  
Password menu of the Supervisor Password Option menu found in the  
Security  
Subsystem Group.  
To clear the password if you cannot access Setup, change the Clear  
Password jumper (see Chapter 9).  
Control access To control access to using the system, set a user password and enable it  
to the system  
other than  
through  
Setup.  
SSU: set user  
password  
To disable a password, change it to a blank entry or press CTRL-D in the  
Change  
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Password menu of the User Password Option menu found in the Security  
Subsystem Group.  
To clear the password if you cannot access Setup, change the Clear  
Password jumper (see Chapter 9).  
Boot without  
keyboard  
The system can boot with or without a keyboard. During POST, before the  
system completes the boot sequence, the BIOS automatically detects and  
tests the keyboard if it is present and displays a message.  
The sequence that you specify in setup will determine the boot order. If  
Specify the  
boot sequence secure mode is enabled (a user password is set), then you will be  
prompted for a password before the server fully boots. If secure mode is  
enabled and the “Secure Boot Mode” option is also enabled, the server  
will fully boot but will require a password before accepting any keyboard or  
mouse input.  
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4. Assembling the System  
This chapter will give a step-by-step guide of installing the server board and the main  
components in the system. It will give information on how to add add-in cards and  
upgrade processors and memory along with other relevant information that may be  
of important use.  
Before You Begin!  
Before you start the assembly process you will need to have the right tools available  
to you and you will need to make sure you follow certain basic safety precautions.  
Tools and Supplies Needed  
Before beginning your work, make sure you have the following tools and supplies  
available:  
Phillips (cross head) screwdriver (#2 bit)  
Anti-static wrist strap (recommended)  
Installation / Assembly Safety Instructions  
System components must be installed in the order presented below. If installed in a  
different order, component damage may occur.  
CAUTION!  
Integration / servicing of this chassis sub assembly shall be performed only by  
technically qualified persons.  
Follow these guidelines to meet and maintain safety and product regulatory  
requirements when integrating this chassis subassembly.  
WARNING!  
Do not attempt to modify or use the supplied AC power cord(s) if it is not the exact  
type required.  
The power supply cords are the main disconnect device to mains (AC power). The  
socket outlet shall be installed near the equipment and shall be readily accessible.  
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Warnings and Cautions!  
These warnings and cautions apply whenever you remove the access cover to  
access components inside the server. Only a technically qualified person should  
integrate and configure the server.  
Before removing the access cover for any reason, observe these safety guidelines.  
Turn off all peripheral devices connected to the server.  
Turn off the server by pressing the power button on the front of the chassis.  
Then unplug the AC power cord from the chassis or wall outlet.  
Label and disconnect all peripheral cables and all telecommunication lines  
connected to I/O connectors or ports on the back of the chassis.  
Provide some electrostatic discharge (ESD) protection by wearing an  
antistatic wrist strap attached to chassis ground—any unpainted metal  
surface—when handling components.  
WARNING!  
The power button on the front panel DOES NOT turn off the AC power. To remove  
power from server, you must unplug the AC power cord(s) from the wall outlet or the  
chassis.  
WARNING!  
Hazardous electrical conditions may be present on power, telephone, and  
communication cables. Turn off the server and disconnect the power cords,  
telecommunications systems, networks, and modems attached to the server before  
opening it. Otherwise, personal injury or equipment damage can result.  
WARNING!  
Do not open the power supply, as there is risk of electric shock and burns from high  
voltage and rapid overheating. Refer servicing of the power supply to qualified  
technical personnel.  
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Installing the Server Board  
Installing the server board consists of the following steps:  
Removing the cover, Riser cards and fan assembly.  
Mounting the server board in the chassis.  
Cabling the server board to the other chassis components.  
Adding processors and memory to the server board.  
Replacing riser cards, fan assembly and the top cover.  
Removing the Cover  
1. While pressing the blue latch button (A) with your left thumb, slide the top cover  
back using the heal of your right hand on the blue pad.  
NOTE: A non-skid surface or a stop behind the chassis may be needed if attempting  
to remove the top cover on a flat surface.  
2. Set the cover aside and away from the immediate work area.  
Figure 8: Removing the Cover  
Removing the Riser Cards  
1. Grasp riser card (A) at both ends (C) of the EMI shield.  
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2. Lift straight up and remove it from the chassis.  
3. Insert your finger in the plastic loop on riser card (B).  
4. Pull straight up and remove it from the chassis.  
5. Discard the protective foam blocks.  
Figure 9: Removing the Riser Cards  
Removing the Fan Assembly  
1. At the end of the fan assembly closest to the chassis centerline, lift up on tab (A).  
2. While lifting up on the tab, slide the fan assembly toward the chassis centerline  
(B) until it releases from the chassis.  
3. Lift the fan assembly out of the chassis.  
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Figure 10: Removing the Fan Assembly  
Installing the Server Board  
1. Ensure that the Mylar insulator sheet is seated securely over the standoffs, is  
laying flat on the chassis floor, and that the edge of the sheet is seated below the  
studs in the rear chassis wall.  
2. Remove the server board from its packaging and antistatic bag.  
3. While placing the board on the chassis standoffs, carefully position the board I/O  
connectors in the rear chassis I/O openings.  
4. Adjust board position so that the two mounting holes near the board edges rest  
securely on the two corresponding shouldered standoffs.  
NOTE: The three holes on the server board used to mount the board to the standoffs  
have white circles around them.  
5. Attach the board to the chassis using the three thumbscrews shipped in the  
chassis accessory kit.  
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Figure 11: Attaching the Server Board  
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Routing Cables  
Figure 12: Routing Cables  
1. Route the backplane power cable (A) from the power supply to the backplane  
board and connect it to the white 6-pin connector.  
2. Route the server board power cable (B) from the power supply to the cable clip  
and connect it to the white 24-pin connector on the server board. Firmly press the  
two connectors together until they are fully seated.  
3. If you are not installing a tape drive, coil the tape drive power cable, wire tie the  
coil, and place it on the floor.  
4. Route the auxiliary signal cable (I) from the power supply to the server board and  
connect it to 5-pin auxiliary signal connector.  
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5. Connect the end of the flex circuit cable (C) labeled to the floppy/front panel/IDE  
connector on the server board. Route the cable to the backplane board and  
connect the opposite cable end to the matching connector on the backplane.  
CAUTION!  
After connection of cable (C) in step 5, ensure that each cable connector is properly  
seated in the board connector. The connector should be parallel to its board  
connector and not cocked to one side. If in doubt, remove, reinsert, and recheck.  
6. Locate the end of the SCSI ribbon cable (I) that is labeled baseboard. Connect  
that end to the SCSI connector on the server board. Route the cable to the  
backplane board and connect it to the matching connector on the backplane  
board.  
7. Route the backplane power cable (A) from the power supply to the backplane  
board and connect it to the white 6-pin connector.  
8. Connect the front panel cable (E) to the front panel board. Insert the cable in the  
cable clip (**), route it to the backplane, and connect it to the matching connector.  
9. Connect the USB cable (F) to the USB connector on the server board. Route the  
cable along the chassis floor at the bottom of the chassis sidewall (*). Connect it  
to the front panel board.  
10.Connect the system fan cables (G) to their server board connectors.  
11.If you have installed a tape drive, connect the tape drive power cable (D) to the  
drive.  
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Installing the Fan Assembly  
CAUTION!  
When installing the fan assembly, avoid pinching cables routed in the area.  
1. Ensure the USB cable is routed in the corner where the chassis floor meets the  
sidewall.  
2. Position the fan assembly as shown in Figure 14 and lower it to the chassis floor.  
3. While pressing down on the fan assembly, slide it (A) toward the chassis  
sidewall.  
4. Check for the following:  
The floor tabs have engaged the holes in the bottom of the fan assembly.  
The latch tab (B) has engaged the chassis slot and locked the fan  
assembly in place.  
Figure 13: Installing the Fan Assembly  
5. Connect the fan power cables to the server board at the system fan connectors  
(Figure 14).  
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Figure 14: System Fan Connectors  
6. Connect the USB cable to the 10-pin USB connector on the server board (Figure  
4, Position L on page 13).  
Installing the Power Cord and Strain Relief Strap  
NOTE: If you will be placing your server in a rack, wait to install the power cord until  
after the server is in the rack.  
1. Insert the expansion nipple (A) of the strain relief strap into the chassis hole.  
2. Plug the power cord into the power supply but not into the power source.  
3. Insert the power cord into the plastic loop (B) of the strain relief.  
4. Pull the plastic band (C) until it tightens around the power cord.  
To release the plastic loop and free the cord, squeeze the release lever (D).  
Figure 15: Installing the Power Cord  
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Adding Components to the Server Board  
After installing the server board, you must add the desired number of processors and  
memory DIMMs.  
NOTE: Once the server board and its components are installed, you are done  
assembling the system unless you have optional peripherals or add-in  
cards you wish to install. If you need to install these components, continue  
on to the next section. Otherwise, install the cover and bezel and continue  
on to Chapter 5, “Installing the System in a Rack” found on page 51.  
Installing Processors  
1. Observe the safety and ESD precautions at the beginning of this chapter.  
2. Raise the locking bar on the socket.  
3. Observe the safety and ESD precautions at the beginning of this chapter.  
4. Raise the locking bar on the socket.  
Figure 16 Raising the Locking bar on the socket  
5. Aligning the pins of the processor with the socket, insert the processor into the  
socket.  
6. Lower the locking bar completely.  
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Figure 17: Inserting the Processor  
7. Following the instructions packaged with the applicator, apply thermal grease to  
the processor.  
8. Position the heat sink slot (2) above the socket/processor slot (3).  
9. Aligning the raised metal surfaces, place the heat sink on top of the processor.  
10.Install the heat sink clip with pin (1) inserted into slot (2).  
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Figure 18: Installing the Heatsink  
A. Heat sink retention clip  
B. Heat sink  
C. Socket and processor  
CAUTION!  
Use care when closing the locking lever—do it slowly.  
11.Slowly close the locking lever (A) until it contacts tab (B), see Figure 19.  
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Figure 19: Locking Heatsink Lever  
12.Install the fan on the processor heat sink making sure that it is seated flat on the  
heatsink.  
13.Connect the fan to (A) if it is on the primary processor or to (B) if it is on the  
secondary processor.  
Figure 20: Processor Fan Connectors  
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Install the Processor Terminator  
If you are installing only one processor, you must install a terminator in the  
secondary processor socket (A). If you are installing two processors, skip this  
section.  
1. Raise the locking bar (B) on the socket.  
2. Aligning the two corner marks on the terminator with the handle-side of the  
socket (C), insert the terminator into the socket.  
Lower the locking bar completely (D).  
Figure 21: Installing the Processor Terminator  
Memory  
Only PC-133 compliant SDRAM is supported by the SX220 server board. Install from  
128 MB to 6 GB of registered, ECC memory, using up to six DIMMs.  
DIMMs must be installed in pairs and in the following order: 1a and 1b, 2a and 2b, 3a  
and 3b.  
Installed DIMMs must be the same speed and must all be registered. For a list of  
supported memory, call your service representative.  
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Figure 22: Installing DIMMs  
Installing Peripherals  
Peripherals and add-in cards are not included in your system and must be  
purchased separately. The following sections describe how to install PCI add-in  
cards, hard disk drives, a CD-ROM drive/floppy disk, and a tape drive.  
Installing a PCI Card on a Riser Card  
The riser card nearest the chassis sidewall supports three Low Profile (LP) PCI add-  
in cards. The riser card on the chassis centerline supports three full-length, full-  
height add-in cards or three LP cards (an LP card must be equipped with a standard  
full-height PCI mounting bracket).  
NOTE: Add-in cards must be installed on a riser card while the riser card is removed  
from the chassis.  
1. Open the retainer clip (A) and remove the filler panel from the rear retention  
bracket (B) of the riser card.  
2. Insert the PCI card edge connector in the riser PCI slot (D) while aligning the end  
of the PCI card bracket in opening (C).  
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3. Firmly push the PCI card connector into the riser card slot until it is fully seated.  
4. Close the retainer clip (A). Ensure the clip is latched.  
Figure 23: Installing a PCI card of the riser  
Installing a Riser Card on the Server Board  
1. Insert the riser card connector into the server board slot while aligning the tabs on  
the rear retention bracket with the holes in the chassis.  
CAUTION!  
Press the riser card straight down into the slot. Tipping it into the slot while installing  
it may damage the riser card or slot.  
2. Firmly press the riser card straight down until it is fully seated in the server board  
slot.  
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Figure 24: Installing a Riser Card  
Installing a Hard Drive  
The server can support up to seven hot swappable hard drives: six hard drives in the  
drive bays, plus one in the flex bay.  
CAUTION!  
To allow proper airflow and server cooling, all drive bays must contain either a carrier  
with a hard drive installed or a carrier with an air baffle installed.  
1. If present, remove the front bezel.  
2. If the drive carrier is installed in the drive bay, remove it.  
3. Remove the air baffle (Figure 25, A) from the drive carrier by removing the four  
screws (B) from the slide track (C).  
4. Store the air baffle for future reinstallation in the event you must operate your  
server without a drive in one of the bays.  
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Figure 25: Hard Drive Carrier  
5. Remove the hard drive from its wrapper and place it on an anti-static surface.  
6. Set any jumpers and/or switches on the drive according to the drive  
manufacturer’s instructions.  
7. With the drive circuit-side-down (Figure 26, A), position the connector end (E) so  
that it is facing the back of the carrier (B).  
8. Align the holes in the drive to the holes in the drive carrier slide track (C), insert  
the screws (D) that you previously removed, and attach the carrier to the drive.  
Figure 26: Installing the Hard Drive  
9. Slide the carrier/drive all the way into the drive bay with the retention lever in the  
fully open position.  
10.Push the retention lever closed to secure the carrier/drive in the bay.  
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11.Reinstall a carrier/air baffle in any bays where you are not installing a  
carrier/drive.  
Installing a CD-ROM Drive/FDD Module  
The SX220 server is supplied with a CD-ROM drive and a floppy disk drive already  
installed in the Flex Bay. The blow steps will help you to re-install the unit if it has  
been removed to make way for an additional SCSI hard disk drive.  
1. Remove the filler panel and plug from the front of the chassis.  
2. Ensure the handle bar (A) on the front of the module is rotated to the down  
position.  
3. Insert the module into the flex bay and slide it back until you feel the connectors  
touch.  
4. With your thumbs positioned above the handle bar indentations (B), push the  
module in until it locks in place.  
Figure 27: Installing a CDROM/FDD Module  
Installing a Tape Drive  
You may purchase a tape drive and install it in the 3.5-inch drive bay using the  
carrier provided. SCSI tape drives are recommended due to the cable length  
required. If you install an IDE tape drive, you must install an IDE add-in controller  
card. The cable routing will be similar to what is shown for a SCSI tape drive.  
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NOTE: Using the legacy IDE connector on the SCB2 server board to support an IDE  
peripheral device in the SX220 server is not a supported configuration.  
Using this connector in the SX220 server may produce unreliable operation  
of the IDE device and may result in data loss.  
If you install a SCSI tape drive, you can connect it one of two ways:  
To the on-board SCSI controller. This requires that you connect the backplane  
to an add-in RAID or SCSI controller.  
To an add-in SCSI controller board. This allows you to leave the backplane  
connected to the on-board SCSI controller.  
Mounting the Tape Drive  
1. Remove the chassis cover.  
2. Remove the blank panel from the bay.  
3. Push on the retainer clip at the rear of the carrier (A) to release it from the  
chassis.  
4. Remove the carrier by sliding it toward the front of the chassis.  
5. Set any jumpers and/or switches on your tape drive (B) according to the drive  
manufacturer’s instructions.  
6. Install the tape drive in the carrier.  
7. Insert the carrier/drive assembly in the empty bay and slide it toward the rear of  
the chassis until the retainer clip latches.  
Figure 28: Mounting a Tape Drive  
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CAUTION!  
Carefully route cables to minimise airflow blockage and cooling problems.  
Suggested Tape Drive Cabling  
A peripheral power cable (4-pin connector) is included in the cable output from the  
power supply.  
Route and connect to the tape drive before the SCSI cable is installed.  
Connecting to the On-board SCSI Controller  
1. Obtain a SCSI cable with an unfolded length of 26-inches.  
2. Flatten the cable and fold it in half beginning about 1-inch from the tape drive end  
(see Figure 29, A). Continue folding for a distance of about 10-inches.  
3. Fold the cable in half again and secure with electrical tape.  
4. Connect the cable to the tape drive (see Figure 30, A) and carefully route the  
folded and taped section on the chassis floor between the fan assembly (C) and  
the tape drive (A).  
5. Connect the cable to the on-board SCSI controller at connector (B).  
Because the on-board SCSI controller is now unavailable, you will need to install a  
PCI add-in card that provides RAID or SCSI control and connect it to the backplane.  
Figure 29: SCSI Cable Length Required  
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Figure 30: Onboard SCSI Connector  
Connecting to a SCSI Controller on a Full-height PCI Card  
1. Obtain a SCSI cable with an unfolded length of 26-inches.  
2. Flatten the cable and fold it in half beginning about 1-inch from the tape drive end  
(see Figure 29, A). Continue folding for a distance of about 10-inches.  
3. Fold the cable in half again and secure with electrical tape.  
4. Connect the cable to the tape drive (see Figure 31, A) and carefully route the  
folded and taped section on the chassis floor between the fan assembly (C) and  
the tape drive (A).  
5. Connect the cable to the SCSI controller (B) on the full-height PCI card.  
Figure 31: Connecting to a Full Height PCI SCSI Controller  
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Connecting to a SCSI Controller on a Low Profile PCI Card  
1. Obtain a SCSI cable with an unfolded length of 26-inches.  
2. Flatten the cable and fold it in half for the full length, leaving about 1-inch at each  
end (see Figure 32).  
3. Fold the cable in half again and secure with electrical tape.  
4. Connect the cable to the tape drive (see Figure 33, A) and carefully route the  
folded and taped section on the chassis floor between the fan assembly (C) and  
the tape drive (A).  
5. Connect the cable to the SCSI controller (B) on the low-profile PCI card.  
Figure 32: SCSI Cable Length Required  
Figure 33: Connecting to a half Height PCI SCSI Controller  
Installing a COM 1 port in the Rear I/O  
Using a standard DH-10 to DB-9 COM cable, you may install a COM 1 port in the  
opening provided in the rear I/O (see Figure 3, C, on page 9). Connect the other end  
to the COM 1 serial port header on the server board (see Figure 4 on page 13)  
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Installing the Bezel  
Place the bezel between the chassis handles and push it toward the front of the  
chassis until it snaps into place.  
Figure 34: Installing the Front Bezel  
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5. Installing the System in a Rack  
CAUTION!  
ANCHOR THE EQUIPMENT RACK: The equipment rack must be anchored to an  
unmovable support to prevent it from falling over when one or more servers are  
extended in front of it on slide assemblies. The equipment rack must be installed  
according to the manufacturer's instructions. You must also consider the weight of  
any other device installed in the rack.  
MAIN AC POWER DISCONNECT: You are responsible for installing an AC power  
disconnect for the entire rack unit. This main disconnect must be readily accessible,  
and it must be labeled as controlling power to the entire unit, not just to the server(s).  
GROUNDING THE RACK INSTALLATION: To avoid the potential for an electrical  
shock hazard, you must include a third wire safety grounding conductor with the rack  
installation. If server power cords are plugged into AC outlets that are part of the  
rack, then you must provide proper grounding for the rack itself. If server power  
cords are plugged into wall AC outlets, the safety grounding conductor in each power  
cord provides proper grounding only for the server. You must provide additional,  
proper grounding for the rack and other devices installed in it.  
OVER CURRENT PROTECTION: The server is designed for an AC line voltage  
source with up to 20 amperes of over current protection. If the power system for the  
equipment rack is installed on a branch circuit with more than 20 amperes of  
protection, you must provide supplemental protection for the server. If more than one  
server is installed in the rack, the power source for each server must be from a  
separate branch circuit.  
CAUTION!  
Temperature: The operating temperature of the server, when installed in an  
equipment rack, must not go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme  
fluctuations in temperature can cause a variety of problems in your server.  
Ventilation: The equipment rack must provide sufficient airflow to the front of the  
server to maintain proper cooling. It must also include ventilation sufficient to exhaust  
a maximum of 1840 Btu's per hour for a fully loaded SX220 server.  
It is important to note that this is the maximum, and a minimum or typical system  
could be much less. You may want to calculate the BTU/hr more accurately for your  
configuration. An extra 500 BTU/hr over many systems would translate into a large  
error calculating air conditioning capacity.  
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Removing the Rails  
1. Fully extend a rail assembly (Figure 35). The finger tab (D) for the extension lock  
is revealed.  
2. Press the finger tab and slide the inside rail (C) from the middle rail (B) until it  
completely separates.  
NOTE: The middle rail (B) and outer rail (A) cannot be separated.  
Figure 35: Removing the Rails  
A. Outer rail  
B. Middle rail  
C. Inner rail  
D. Finger tab on extension lock  
Attach Inside Rails to Chassis  
1. Position an inside rail (Figure 36, A) along one side of the chassis with the finger  
tab facing outward and located closer to the rear of the chassis.  
2. Align the holes (C) in the rail with the tabs (D) on the chassis and place the rail  
against the chassis.  
3. Slide the rail as far as it will go toward the front of the chassis to engage the tabs.  
4. Fasten the rail to the chassis using screw (B).  
5. In the same manner, attach the other inside rail to the other side of the chassis.  
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Figure 36: Attaching the Rails  
A. Inside rail  
B. #6-32 x 3/16-inch screw  
C. Attachment hole  
D. Attachment tab  
E. Attachment hole for cable manager (available from others)  
Attach Rail Brackets to Posts  
1. Using two screws with washers (Figure 38, A), attach one nut bar (B) at the same  
height on the inside of each rack post. Do not completely tighten the screws—  
leave them loose enough to allow insertion of the brackets in the next step.  
2. Insert the slotted foot of a rail bracket between each nut bar and post.  
3. Align the face of the bracket foot with the inside edge of the rack post and firmly  
tighten the screws.  
Figure 37: Attaching Rail Brackets to Post  
A. #10-32 x ½-inch screw with washer  
B. Nut bar  
C. Washer  
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Attach a Rail Assembly to a Front Bracket  
1. Position a rail assembly (middle and outer rails) with its black plastic end caps  
toward the rear of the rack and its outer rail closest to the brackets.  
2. Align the front screw hole (Figure 38, C) in the outer rail (B) with the threaded  
hole (D) nearest the front of the front bracket (A) and fit the rail assembly into the  
front and rear brackets.  
3. Slide the middle rail toward the front (E) until the access hole (F) in the middle rail  
is aligned with the front screw hole (C) in the outer rail.  
4. Insert screw (G) through the access hole and loosely attach the outer rail to the  
front bracket.  
5. In a similar manner to steps 2 through 4, install a screw through a slot in the outer  
rail and into the rear-most threaded hole in the front bracket. Firmly tighten this  
screw.  
6. Firmly tighten the front screw (G) installed loosely in step 4.  
7. In the same manner, attach the other rail assembly to the other side.  
Figure 38: Attaching Rail Assembly to Front Bracket  
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A. Front bracket  
B. Outer rail  
C. Screw hole  
D. Threaded hole  
E. Not Shown  
F. Access hole  
G. #6-32 x 3/16-inch screw  
Attach a Rail Assembly to a Rear Bracket  
1. Slide the middle rail toward the front until the rear bracket area is accessible.  
2. Attach the rear end of the outer rail (B) to the rear bracket (A) with at least one  
screw (C). If possible, attach at two places.  
3. In the same manner, attach the other rail assembly to the other side.  
Figure 39: Attaching Rail Assembly to Rear Bracket  
A. Rear bracket  
B. Outer/middle rail assembly  
C. #6-32 x 3/16-inch screw  
Install the Chassis on the Rails  
1. Fully extend the left and right rails (Figure 7, A) until the extension locks have  
engaged and the rails will not push back in. The rail system is now ready to  
receive the chassis.  
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Figure 40: Rails Fully Extended  
CAUTION!  
Lifting and placing the chassis in the rails is a two-person job. If needed, use an  
appropriate lifting device. A fully loaded Viglen SX220 server weighs approximately  
23.1 kg (51 lbs.).  
2. With the chassis front facing you, lift the chassis and carefully insert the rails  
attached to the chassis in the extended rails.  
3. Slide the chassis toward the rear of the cabinet until the rails lock together.  
4. Depress and hold down the finger tabs (Figure 41, A) on both extension locks  
while sliding the chassis towards the rear.  
Figure 41: Sliding the Chassis towards the rear of the Rack  
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6. Configuration Software and Utility  
This chapter describes the Power-On Self-Test (POST) and server configuration  
utilities. The table below briefly describes the utilities.  
Table 5: configuration Utilities  
Utility  
Description and brief procedure  
BIOS Setup  
Use for system configuration of onboard resources, setting boot device  
priority, or setting system security options.  
You can move the CMOS jumper on the system board from the default  
setting (Protect CMOS memory) to the Clear setting; this will allow most  
system configurations to boot.  
Changing Boot Device Priority  
Use this option to change the boot device priority temporarily  
permanently.  
Adaptec SCSISelect † Utility  
Use to configure or view the settings of the SCSI host adapters and  
onboard SCSI devices in the system.  
Direct Platform Control (DPC)  
Console  
Use to access and monitor the server remotely.  
System Setup Utility (SSU) And  
Client System Setup Utility (CSSU)  
Use for viewing and configuring server management options, viewing  
the system event log (SEL), setting boot device priority, or setting  
system security options.  
The SSU can run either from the configuration software CD or from a set  
of bootable diskettes. You can create the diskettes from the CD.  
The CSSU is run from the service partition via the DPC console. It  
provides the same functionality as the SSU, but from a remote console.  
Information entered via the SSU/CSSU overrides information entered  
via BIOS Setup.  
FRU/SDR Load Utility  
Use to update the Field Replacement Unit (FRU) and Sensor Record  
(SDR) flash components.  
NOTE: You must run the FRU/SDR Load utility whenever BMC is  
updated or if you change your processors.  
BIOS Update Utility  
Firmware Update Utility  
Use to update the BIOS or recover from a corrupted BIOS update.  
Use to update BMC flash ROM or other firmware.  
Hot Keys  
Use the keyboard’s numeric pad to enter numbers and symbols.  
Table 6: Hot Keys  
To do this:  
Press these keys  
Clear memory and reload the  
operating system this is a system  
reset.  
<Ctrl+Alt+Del>  
Enter the Adaptec SCSI Utility  
during POST.  
<Ctrl+A> (SCSI model only)  
Enter the Promise Technology IDE <Ctrl+F> (ATA model only)  
RAID Utility.  
Enter BIOS Setup during POST.  
<F2>  
Abort memory test during POST.  
<ESC> (Press while BIOS is updating memory size  
on screen.)  
Display a menu for selecting the  
boot device.  
<ESC> (Press anytime after memory check.)  
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To remove the splash screen.  
<ESC>  
Power-On Self-Test (POST)  
Each time you turn on the system, POST starts running. POST checks the server  
board, processor, memory, keyboard, and most installed peripheral devices. During  
the memory test, POST displays the amount of memory that it is able to access and  
test. The length of time needed to test memory depends on the amount of memory  
installed. POST is stored in flash memory.  
1. Turn on your video monitor and server. After a few seconds POST begins to run.  
2. After the memory test, these screen prompts and messages appear:  
Press <F2> key if you want to run SETUP  
3. If you do not press <F2> and do NOT have a device with an operating system  
loaded, the above message remains for a few seconds while the boot process  
continues, and the system beeps once. Then this message appears:  
Operating system not found  
If you do not press <F2> and DO have an operating system loaded, the boot  
process continues, and this message appears:  
Press <Ctrl><A> to enter SCSI Utility  
4. Press <Ctrl+A> if there are SCSI devices installed. When the utility opens, follow  
the displayed instructions to configure the onboard SCSI host adapter settings  
and to run the SCSI utilities. If you do not enter the SCSI utility, the boot process  
continues.  
5. Press <Esc> during POST to pop up a boot menu when POST finishes. From  
this menu you can choose the boot device or enter BIOS Setup.  
After POST completes, the system beeps once.  
What appears on the screen after this depends on whether you have an operating  
system loaded and if so, which one.  
If the system halts before POST completes running, it emits a beep code indicating a  
fatal system error that requires immediate attention. If POST can display a message  
on the video display screen, it causes the speaker to beep twice as the message  
appears.  
Note the screen display and write down the beep code you hear; this information is  
useful for your service representative. For a listing of beep codes and error  
messages that POST can generate, see the “Solving Problems” chapter in this  
manual.  
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Using BIOS Setup  
This section describes the BIOS Setup options. Use Setup to change the server  
configuration defaults. You can run Setup with or without an operating system being  
present. Setup stores most of the configuration values in battery backed CMOS; the  
rest of the values are stored in flash memory. The values take effect when you boot  
the server. POST uses these values to configure the hardware; if the values and the  
actual hardware do not agree, POST generates an error message. You must then  
run Setup to specify the correct configuration.  
Record you Setup Settings  
If the default values ever need to be restored (after a CMOS clear, for example), you  
must run Setup again. Referring to the worksheets could make your task easier.  
If You Cannot Access BIOS Setup  
If the diskette drive is misconfigured so that you cannot access it to run a utility from  
a diskette, you may need to clear CMOS memory. You will need to open the server,  
change a jumper setting, use Setup to check and set diskette drive options, and  
change the jumper back. For a step-by-step procedure, see Chapter 9, under the  
heading, “CMOS Jumper.”  
Setup Menu  
Table 7: Setup Menu  
To:  
Press  
Get general help  
<F1> or <Alt+H>  
Move between menus  
Go to the previous item  
Go to the next Item  
Change the value of an item  
← →  
+ or -  
Select an item or display a submenu  
Leave a submenu or exit Setup  
Reset to Setup defaults  
<Enter>  
<Esc>  
<F9>  
Save and exit Setup  
<F10>  
When you see this:  
What it means  
You cannot change or configure the option in that menu screen  
for one of the following reasons:  
An option is grayed out and not  
accessible  
The option is auto-configured or auto-detected.  
The field is informational only.  
The field is password protected and is accessible  
only by the User or Administrator  
The rest of this section lists the features that are displayed onscreen after you press  
<F2> to enter Setup. Not all of the option choices are described, because (1) a few  
are not user selectable but are displayed for your information, and (2) many of the  
choices are relatively self explanatory.  
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Main Menu  
You can make the following selections on the Main Menu itself. Use the submenus  
for other selections.  
Table 8: Main Menu Features  
Feature  
Choices  
Description  
System Time  
System Date  
Diskette A  
HH:MM:SS  
MM/DD/YYYY  
Disabled  
Sets the system time  
Sets the system date  
Selects the diskette type  
1.44/1.25 MB  
Diskette B  
Disabled  
Selects the diskette type  
1.44/1.25 MB  
Hard Disk Pre-Delay  
Disabled  
Adds a delay before first access of the hard drive  
3 Seconds  
6 Seconds  
9 Seconds  
12 Seconds  
15 Seconds  
21 Seconds  
30 Seconds  
Primary Master  
Primary Slave  
Processor  
<Enter>  
<Enter>  
<Enter>  
Enters submenu  
Enters submenu  
Enters submenu  
Language  
English (US)  
Français  
Deutsch  
Selects which language BIOS displays  
Italiano  
Español  
Primary Master/Slave Submenu  
Table 9: Primary Master/Slave Submenu Features  
Feature  
Choices  
Description  
None  
Auto  
Informs the system to ignore this drive.  
Allows the system to attempt auto-detection of the drive  
type.  
Type  
Multi-Sector  
Transfers  
Disabled  
2, 4, 8, or 16  
sectors  
Determines the number of sectors per block for  
multisector transfers.  
For Type Auto, this field is informational only.  
For Type Auto, this field is informational only.  
Disabled  
Enabled  
LBA Mode Control  
PIO Mode  
Standard  
1, 2, 3, 3/DMA 1,  
4, 4/DMA 2  
Mode 2  
Mode 4  
Displays the method for moving data to/from the drive.  
This field is informational only.  
Ultra DMA Mode  
Processor Settings Submenu  
Table 10: Processor Settings Submenu Features  
Feature  
Choices  
Description  
Processor Type  
Processor POST Speed  
N/A  
Reports type of processor(s) installed in system.  
Reports the speed of the processor measured at POST.  
N/A  
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Disabled  
Enabled  
Processor Retest  
Select yes for the BIOS to clear historical processor status  
and retest all processors on the next boot.  
Enabled  
Disabled  
Processor Serial Number  
Processor 1 CPU ID  
If enabled, the system records the serial number of each  
processor.  
N/A  
Reports Stepping for Processor 1.  
Processor 1 L2 Cache Size N/A  
Reports L2 Cache Size for Processor 1. This feature does  
not appear if processor 1 is absent or disabled.  
Processor 2 CPU ID N/A  
Reports Stepping for Processor 2.  
Processor 2 L2 Cache Size N/A  
Reports L2 Cache Size for Processor 2. This feature does  
not appear if processor 2 is absent or disabled.  
Advanced Menu  
You can make the following selections on the Advanced Menu itself. Use the  
submenus for the three other selections that appear on the Advanced Menu.  
Table 11: Advanced Menu Features  
Feature  
Choices  
Description  
Enters submenu.  
PCI Configuration Memory  
Press  
<Enter>  
Enters Submenu  
Enters Submenu  
Enters submenu  
Peripheral Configuration  
Configuration Advanced  
Chipset Control Reset  
Configuration Data  
Press  
<Enter>  
Press  
<Enter>  
Press  
<Enter>  
No  
Yes  
Select Yes to clear the system configuration data during  
next boot. System automatically resets to No in next boot.  
No  
Yes  
Selecting “No” lets the BIOS configure all the devices  
in the system. Selecting “Yes” allows the OS configure  
Plug and Play devices.  
Plug & Play O/S  
Off  
NumLock  
Enables or disables the “NumLock” function at power up.  
On  
PCI Configuration Submenu  
Table 12: PCI Configuration Submenu Features  
Feature  
Choices  
<Enter>  
<Enter>  
Description  
On-board SCSI Controller  
Selects sub-menu  
Selects sub-menu  
On-board LAN #1  
Controller  
On-board LAN #2  
Controller  
<Enter>  
<Enter>  
Selects sub-menu  
Selects sub-menu  
On-board VGA Controller  
Riser Card Override  
Enabled  
Disabled  
This option will only be displayed if a non-Intel chassis  
is used. If enabled, all six options for PCI slots will be  
displayed if disabled, only two options for PCI slots will  
be displayed  
PCI Slot 1B ROM  
PCI Slot 1C ROM  
Enabled  
Disabled  
Used to enable or disable an option ROM that may be  
present on a PCI add-in card installed in the slot.  
In a 2U chassis, options for additional PCI slots PCI  
bus B will be displayed  
Enabled  
Used to enable or disable an option ROM that may be  
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present on a PCI add-in card installed in the slot  
In a 2U chassis, options for additional PCI slots PCI  
bus C will be displayed  
Disabled  
USB Function Submenu  
Table 13: USB Function Submenu Features  
Feature  
Choices  
Description  
Enabled  
Enables the embedded USB controller.  
USB Function  
Disabled  
Onboard NIC 1 and 2 Submenu  
Table 14: Onboard NIC 1 and 2 Submenu Features  
Feature  
Choices  
Description  
Enabled  
If enabled, the system uses the embedded NIC.  
Onboard NIC  
Disabled  
Enabled  
Enables the device option ROM.  
Embedded NIC ROM  
Disabled  
Onboard SCSI Submenu  
Table 15: Onboard SCSI Submenu Features  
Feature  
Choices  
Description  
Enabled  
Disabled  
Onboard SCSI  
Enables or disables embedded legacy SCSI controller  
hardware.  
Enabled  
Disabled  
Embedded LVD SCSI ROM  
Enables the device expansion ROM  
Onboard R-IDE Submenu  
Table 16: Onboard R-IDE Submenu Features  
Feature  
Choices  
Description  
Enabled  
Disabled  
If disabled, the embedded R-IDE device is turned off  
and the device resources are hidden from the system  
Onboard R-IDE  
Enabled  
Disabled  
If enabled, initialises the embedded R-IDE device  
expansion ROM  
Onboard R-IDE ROM  
Onboard Video Submenu  
Table 17: Onboard Video Submenu Features  
Feature  
Choices  
Description  
Enabled  
Disabled  
Onboard Video  
Enables the embedded video controller.  
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Peripheral Configuration Submenu  
Table 18: Peripheral Configuration Submenu Features  
Feature  
Choices  
Description  
Disabled  
3F8  
2F8  
Used to configure the serial port address. If console  
redirection is used, verify that the I/O and IRQ are  
identical to values configured in the “Server Setup”  
menu.  
Serial Port 1 Address  
3E8  
2E8  
4
3
Used to configure the interrupt for serial port 1.  
Serial Port 2 Address  
Serial Port 1 IRQ  
Disabled  
3F8  
2F8  
Used to configure the serial port address. If console  
redirection is used, verify that the I/O and IRQ are  
identical to values configured in the “Server Setup”  
menu.  
3E8  
2E8  
4
3
Used to configure the interrupt for serial port 2.  
Serial Port 2 IRQ  
Diskette Controller  
Enabled  
Disabled  
Used to enable or disable the onboard floppy disk  
controller.  
Disabled  
Keyboard Only  
Auto  
Keyboard &  
Mouse  
Enables support for legacy USB.  
Legacy USB Support  
Front Panel USB  
Disabled  
Enabled  
Used to enable the USB ports accessed through the  
internal USB header found on the baseboard.  
Memory Configuration Submenu  
Table 19: Peripheral Configuration Submenu Features  
Feature  
Choices  
Description  
1 MB  
1 KB  
Every Location  
Extended memory test options run during POST.  
Note: the smaller the increment, the longer the test  
takes during POST.  
Extended Memory Test  
Disabled  
Informational screen used to display whether DIMMs  
are present in bank #1  
Bank #1  
N/A  
Informational screen used to display whether DIMMs  
are present in bank #2  
Bank #2  
N/A  
N/A  
Informational screen used to display whether DIMMs  
are present in bank #3  
Bank #3  
Disabled  
Enabled  
Memory Retest  
If enabled, BIOS will activate and retest all DIMMs on  
the next system boot. This option will be automatically  
reset to disabled on the next system boot.  
Advanced Chipset Control Submenu  
Table 20: Advanced Chipset Control Submenu Features  
Feature  
Choices  
Description  
Disabled  
Enabled  
Wake on Ring  
Legacy wake only: Determines the action of the  
system when the system power is off and the modem  
is ringing.  
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Disabled  
Enabled  
Wake on LAN  
Wake on PME  
Legacy wake only: Determines the action of the  
system when a LAN wake up event occurs.  
Disabled  
Enabled  
Legacy wake only: Determines the action of the  
system when a PCI Power Management Enable wake  
up event occurs.  
Disabled  
Enabled  
Wake on RTC Alarm  
Legacy wake only: Determines the action of the  
system when a RTC Alarm Wake up event occurs.  
Security Menu  
You can make the following selections on the Security Menu itself. Enabling the  
Supervisor Password field requires a password for entering Setup. The passwords  
are not case-sensitive.  
Table 21: Security Menu Features  
Feature  
Choices  
Description  
User Password is  
Installed  
Informational Only.  
Not Installed  
Administrator Password is  
Installed  
Informational Only.  
Not Installed  
Set Administrative  
Password  
Press <Enter>  
When the <Enter> key is pressed, a password prompt  
appears. Press ESC key to abort. Once set, this can  
be disabled by setting it to a null string or by clearing  
password jumper on server board.  
Set User Password  
User Access Level  
Press <Enter>  
When the <Enter> key is pressed, a password prompt  
appears. Press ESC key to abort. Once set, this can  
be disabled by setting it to a null string or by clearing  
password jumper on server board.  
Limited  
No Access  
View Only  
Full  
Sets the User access level for various BIOS setup  
functions.  
Password on Boot  
Secure Mode Timer  
Disabled  
Enabled  
If your password is set and enabled, the system  
prompts you for a password before it boots.  
1 minute  
Period of PS/2 keyboard and/or mouse inactivity  
specified for secure mode to activate. A password is  
required for secure mode to function. This option only  
appears on the screen after a “user” password has  
been entered.  
2 minutes  
5 minutes  
10 minutes  
20 minutes  
60 minutes  
120 minutes  
Secure Mode Hot Key  
(CTRL-ALT- )  
Z
L
Key assigned to invoke secure mode features cannot  
be enabled unless at least one password is set. This  
option only appears on the screen after a “user”  
password has been entered.  
Secure Mode Boot  
Video Blanking  
Disabled  
Enabled  
System boots in secure mode. The user must enter a  
password to unlock the system. This option only  
appears on the screen after a “user” password has  
been entered.  
Disabled  
Enabled  
Blank video when secure mode is activated. A pass  
word is required to unlock the system. This option only  
appears on the screen after a “user” password has  
been entered.  
Power Switch Inhibit  
Disabled  
Enabled  
When enabled, the power switch is inoperable.  
This option only appears on the screen after a “user”  
password has been entered.  
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Server Menu  
Table 22: Server Menu Features  
Feature  
Choices  
Description  
System Management  
Console Redirection  
Event Log Redirection  
Service Boot  
Press <Enter>  
Press <Enter>  
Press <Enter>  
Enable  
Enters Submenu.  
Enters Submenu.  
Enters Submenu  
If enabled, server boots directly to System  
Management.  
Disable  
Assert NMI on PERR  
Assert NMI on SERR  
FRB-2 Policy  
Disabled  
Enabled  
Disabled  
If enabled, PCI bus parity error (PERR) routes to NMI.  
If enabled, PCI bus system error (SERR) routes to  
NMI.  
Controls the policy of the FRB-2 timeout. This option  
determines when the Boot Strap Processor (BSP)  
should be disabled if an FRB-2 error occurs.  
Enabled  
Disable BSP  
Do not Disable  
BSP  
Retry 3 Times  
Disabled  
IRQ 5  
BMC IRQ  
Sets the BMC IRQ.  
IRQ 11  
After Power Failure  
Temperature Sensor  
Stays Off  
Last State  
Power On  
Disabled  
Enabled  
Determines the mode of operation if a power loss  
occurs.  
If enabled, the system will not boot if the ambient  
system temperature is outside the range specified in  
the Sensor Data Record (SDR).  
POST Error Pause  
Disabled  
Enabled  
If enabled, the system will wait for user intervention on  
critical POST errors.  
Platform Event Filtering  
Disabled  
Enabled  
Enable/Disable triggers for system sensor events  
inside the Baseboard Management Controller (BMC).  
Server Redirection Submenu  
Table 23: Server Redirection Submenu Features  
Feature  
Choices  
Description  
Board Part Number  
Board Serial Number  
System Part Number  
System Serial Number  
Chassis Part Number  
Chassis Serial Number  
BIOS Revision BMC  
Revision Primary HSBP  
Revision  
N/A  
Information field only  
Information field only  
Information field only  
Information field only  
Information field only  
Information field only  
Information field only  
Information field only  
Information field only  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Console Redirection Submenu  
Table 24: Console Redirection Submenu Features  
Feature  
Choices  
Description  
Serial Console Redirection  
Disabled  
Enabled  
If enabled, BIOS uses the specified serial port to  
redirect the console to a remote ANSI terminal.  
Enabling this option will disable the Quiet Boot option.  
COM1 3F8 IRQ4  
Serial Port  
Serial port and IRQ designated for server  
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COM2 2F8 IRQ3  
management features. Make sure these values are  
identical to those of Serial Port A and B in the  
Peripheral Configuration Setup menu.  
9600  
Baud Rate  
Console Redirection, when enabled, uses the baud  
rate specified. When the Direct Platform Control  
(DPC) shares the COM port as console redirection,  
set the baud rate to 19.2k to match DPC baud rate,  
unless the autobaud feature is used.  
19.2k  
38.4k  
115.2k  
Flow Control  
No flow control  
CTS/RTS  
XON/XOFF  
None, disallows flow control. CTS/RTS is hardware  
based flow control. XON/XOFF is software flow  
control. CTS/RTS +CD is hardware based plus  
carrier-detect flow control. When DPC is sharing the  
COM port as Console Redirection, set the flow control  
to XON/XOFF or XON/XOFF+CD depending whether  
a modem is used.  
CTS/RTS + CD  
Event Log Configuration Submenu  
Table 25: Event Log Configuration Submenu Features  
Feature  
Choices  
Description  
Clear All Event Logs  
No  
Yes  
Setting this option to YES will clear the DMI event log  
after a system reboot.  
Event Logging  
Enabled  
Disabled  
When enabled, all systems events are logged.  
If enabled, BIOS will detect and log events for system  
critical errors.  
Critical Event Logging  
Enabled  
Disabled  
Critical errors are fatal to system operation. These  
errors include PERR, SERR, ECC, Memory errors and  
NMI.  
Boot Menu  
Table 26: Boot Menu Features  
Feature  
Choices  
Description  
Quiet Boot  
Disabled  
Enabled  
Disabled, displays normal POST messages.  
Enabled, displays OEM Logo instead of POST  
messages. Enabling this option disables serial  
redirection.  
Boot Device Priority  
Hard Drive  
Press <Enter>  
Press <Enter>  
Press <Enter>  
Press <Enter>  
Enters submenu.  
Enters submenu.  
Enters submenu.  
Enters submenu.  
Removable Devices  
ATAPI CDROM Drives  
Boot Device Priority Submenu  
Use the up or down arrow keys to select a device; then press the <+> or <-> keys to  
move the device higher or lower in the boot priority list.  
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Table 27: Boot Device Priority Submenu Features  
Boot Priority  
1st Boot Device  
Device  
Description  
Attempts to boot from a removable media device.  
Removable  
2nd Boot Device  
3rd Boot Device  
Attempts to boot from a hard drive device.  
Hard Drive  
Attempts to boot from an ATAPI CD-ROM drive.  
Devices ATAPI CD-  
ROM Drive  
4th Boot Device  
Attempts to boot from a network when a network  
device controlled by a PXE compliant ROM is  
present in the system.  
Intel Boot Agent  
version 4  
Hard Disk Submenu  
For options on this menu, use the up or down arrow keys to select a device. Press  
the <+> or <-> keys to move the device higher or lower in the boot priority list.  
Table 28: Hard Disk Submenu Features  
Feature  
Choices  
Description  
1. Drive #1 (or actual drive  
string)  
Other bootable cards cover all the boot devices not  
reported to the system BIOS through BIOS Boot  
Specification mechanisms. It may or may not be  
bootable, and may not correspond to any device.  
2. Other bootable cards  
(additional entries for each  
drive that has a PnP  
header)  
Other bootable cards cover all the boot devices not  
reported to the system BIOS through BIOS Boot  
Specification mechanisms. It may or may not be  
bootable, and may not correspond to any device.  
Removable Devices Submenu  
For options on this menu, use the up or down arrow keys to select a device.  
Table 29: Removable Devices Submenu Features  
Feature  
Choices  
Description  
Select one of the  
detected devices  
Lists Bootable Removable  
devices in the system.  
This list includes legacy 1.44-MB floppy drives and  
120-MB floppy drives.  
ATAPI CDROM Drives Submenu  
For options on this menu, use the up or down arrow keys to select a device.  
Table 30: ATAPI CDROM Drive Submenu Features  
Feature  
Choices  
Description  
Select one of the  
detected devices  
Lists Bootable Removable  
devices in the system.  
This includes any ATAPI CDROM Drive installed  
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Exit Menu  
You can make the following selections on the Exit Menu. Select an option using the  
up or down arrow keys. Press <Enter> to run the option. Pressing <Esc> does not  
exit this menu. You must select one of the items from the menu or menu bar to exit.  
Table 31: Exit Menu Features  
Feature  
Choices  
Description  
Exit Saving Changes  
Exits and saves changes to CMOS.  
Exit Discarding Changes  
Exits without saving changes to CMOS. BIOS Setup  
utility is exited and POST continues.  
Load BIOS Setup Defaults  
Load Custom Defaults  
Loads factory default values for all BIOS Setup data.  
Loads custom defaults saved from previous Custom  
Save.  
Save Custom Defaults  
Discard Changes  
Saves new BIOS settings and stores them as custom  
default values.  
Discards any changes made to BIOS settings and  
restores previous settings.  
Temporarily Changing the Boot Device Priority  
During POST, you can change the boot device priority for the current boot process.  
The changes are not saved for the next boot process.  
1. Boot the server.  
2. At any time during POST, press <Esc>. When POST completes, a popup Boot  
menu displays.  
3. Use the arrow keys to highlight the device you want the server system to boot  
from first. For example, if you want the server system to boot from the CD-ROM  
first, you select "CD-ROM Drive."  
NOTE: One of the selections on the popup Boot menu is "Enter Setup.” Selecting  
this option brings you into the BIOS Setup. For more information about the  
BIOS Setup, see “Using BIOS Setup” on Page 59.  
4. Press <Enter>.  
5. The boot process continues. When finished, a system prompt displays.  
Running the Adaptec SCSISelect Utility  
Each host adapter includes an onboard SCSISelect configuration utility that allows  
you to configure/view the settings of the host adapter and devices in the server.  
The system finds the Adaptec AIC-7899 SCSI host adapter and displays the  
message Adaptec AIC-7899 SCSI BIOS V x.xxx where x.xxx is the version number  
of the SCSISelect utility. Pressing <Ctrl+A> at this time allows you to configure the  
Adaptec AIC-7899 SCSI host adapter.  
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When to Run the Adaptec SCSISelect Utility  
Use the SCSISelect utility to:  
Change default values  
Check and/or change SCSI device settings that may conflict with those of  
other devices in the server  
Do a low-level format on SCSI devices installed in the server  
Running the SCSISelect Utility  
1. When this message appears on the video monitor:  
<<<Press <Ctrl><A> for SCSISelect(TM) Utility>>>  
2. Press <Ctrl+A> to run the utility. When the main menu for the host adapter  
appears, choose the device that you want to configure—each SCSI bus accepts  
up to 15 devices.  
Use the following keys to navigate through the menus and submenus:  
Table 32: SCSISelect Navigation Keys  
Press  
To  
ESC  
Exit the utility  
Enter  
Select an option  
Up-Arrow  
Down-Arrow  
F5  
Return to a previous option  
Move to the next option  
Switch between color and monochrome  
Reset to host adapter defaults  
F6  
Configuring the Adaptec AIC-7899 SCSI Adapter  
The Adaptec AIC-7899 SCSI adapter has two busses. Select the bus from the  
following menu:  
Figure 32: Main Menu  
Main Menu  
Options  
You have an AIC-7899 adapter in your system. Move  
Bus:Device:Channel  
the cursor to the bus:device:channel of the one for 01:06:A  
configuration and press <Enter>.  
01:06:B  
<F5> - Toggle color/monochrome  
After selecting the bus, the following menu displays:  
Table 33: Menu for each SCSI Channel  
Host Adapter  
Option  
Comment  
AIC-7899 at  
Bus:Device:Channel  
01:06:A (or 01:06:B)  
Configure/View Host  
Adapter Settings  
Press <Enter> to view the Configuration Menu.  
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SCSI Disk Utilities  
Press <Enter> to view the SCSI Disk Utilities  
Menu. This menu allows you to format hard  
disks and/or verify disk media.  
When you are finished, press <Esc> and make your selection from the following  
menu:  
Table 34: Exit Menu  
Feature  
Option  
Comment  
Exit Utility?  
Yes  
No  
When you finish configuring your SCSI devices, press <Esc>. Then select  
Yes and press <Enter>. When this message appears:  
Please press any key to reboot  
Press any key, and the server reboots.  
Running the Promise FastBuild Utility  
This utility is only found on the SCB2 ATA model only.  
The Promise ATA-100 host adapter is configured using the FastBuild configuration  
utility that allows you to configure/view the settings of the host adapter and set RAID  
configurations.  
When to Run the Promise FastBuild Utility  
Use the FastBuild utility to:  
Define a RAID array  
Delete a RAID array  
Restore a RAID array  
Running the Promise FastBuild Utility  
1. When this message appears on the video monitor:  
<<<Press <Ctrl><F> to enter FastBuild (TM) Utility>>>  
2. Press <Ctrl+F> to run the utility.  
Direct Platform Control (DPC) Console  
Direct Platform Control (DPC) Console is part of Intel Server Control. Direct Platform  
Control is a server management application that supports remote system  
management via LAN, or an RS-232 serial connection to the server COM2 port over  
a modem or a direct serial cable. The Direct Platform Control Console provides the  
ability for remote management of Intel servers via modem or LAN with a capability to  
run DOS-based programs.  
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DPC console runs on a client workstation. It communicates with a server by:  
Accessing the server management capabilities of the on-board NIC  
A Windows 2000 compatible modem.  
An RS-232 connection to the server COM2 port.  
DPC Console is independent of the server operating system.  
Even when the server is off, you can use DPC Console to verify the state of a server  
or diagnose a problem with the server hardware. DPC console features allow you to:  
Establish connection to remote servers  
Server Control: power on, power off, and reset operations  
Retrieve and display entries in the System Event Log (SEL)  
Retrieve and display Sensor Data Records (SDR)  
Retrieve and display Field Replaceable Unit (FRU) information  
Retrieve and display current Remote Sensor Access (RSA) information  
Access a phonebook for remote connection management  
Remote control of the service partition  
File transfer from / to the server  
DPC Console Modes of Operation  
There are three DPC console modes of operation:  
EMP mode. Access the DPC console features using the DPC console  
window menus and/or toolbar. Active when a connection is established  
through the EMP port.  
DPC over LAN mode. Access the DPC console features using the DPC  
console window menus and/or toolbar. Active when a connection is  
established through the LAN.  
Re-direct mode.  
Active when the server is running BIOS console  
redirection. In this mode, the DPC console launches a separate window.  
The window operates as an ANSI terminal and communicates with the  
server through the port. Character-based commands you type in the DPC  
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Console go directly to the server, and the DPC Console displays the text  
that you would normally see on the server console.  
To use this mode, you must configure the Console Redirection option of  
BIOS Setup for Re-direct mode. Enabling Console Redirection requires that  
the Boot Time Diagnostics Screen be Enabled in BIOS Setup. If the  
redirection window does not display information, the Console Redirection is  
either incorrectly configured or disabled, the EMP is disabled in BIOS Setup,  
or the server is in protected mode. For DPC to function, the server must  
NOT be in graphics mode.  
If the DPC console fails to connect in EMP within 10 seconds and the server  
can operate in Re-direct mode, a prompt is displayed with the option to  
switch to Re-direct mode.  
Service Partition mode. Entered when the server reboots from the service  
partition and the DPC Console has successfully connected to the server  
through a modem. This mode allows running of DOS-based programs that  
are stored on the service partition and transferring of files.  
Running the DPC Console  
For more information about setting up and running the DPC Console, see the  
document named "ENUDPCUG.pdf.” This document is in the Manuals\SrvMgmt  
directory on the server software kit accompanying the SCB2 server board.  
Using the System Setup Utility  
The System Setup Utility (SSU) is located on the SCB2 System Resource CD-ROM  
shipped with the server board. The SSU provides a graphical user interface (GUI)  
over an extensible framework for server configuration. For the SCB2 systems, the  
SSU framework supports the following functions and capabilities:  
Allows configuration of Sever Management options  
Allows you to specify boot device order and system security options  
Permits viewing and clearing of the system’s critical event log  
Allows troubleshooting of the server when the OS is not operational  
Allows you to view the system’s Sensor Data Records and Field  
Replaceable Unit information  
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What You Need to Do  
You can run the SSU directly from the SCB2 Server Software Kit CD-ROM by  
booting the server system to the CD and selecting “Utilities” or from a set of DOS  
diskettes.  
If you choose to run the SSU from a set of DOS diskettes, you must create the SSU  
diskettes from the SCB2 Resource CD-ROM by booting to the CD-ROM and  
selecting “Create Diskettes.”  
Alternatively, if you have a Windows based  
workstation; you can insert the CD into that system and create diskettes from the  
“Utilities” menu of the graphical user interface.  
If your diskette drive is disabled, or improperly configured, you must use BIOS Setup  
to enable it so that you can use the SSU. If necessary, you can disable the drive  
after you exit the SSU. Information entered using the SSU overrides any entered  
using BIOS Setup.  
Running the SSU  
Running the ssu.bat file provided on the SSU media starts the SSU. If the server  
boots directly from the SSU media, the ssu.bat file automatically runs. If it boots  
from a different media, you can start the SSU manually or by another application.  
When the SSU starts in the local execution mode (the default mode), the SSU  
accepts input from the keyboard and/or mouse. The SSU presents a VGA based  
Graphical User Interface (GUI) on the primary monitor.  
The SSU runs from writable, non-writable, removable, and non-removable media. If  
you run the SSU from non-writable media, you cannot save user preference settings  
(such as screen colours).  
®
The SSU supports the ROM-DOS V6.22 operating system. It may run on other  
ROM-DOS-compatible operating systems but they are not supported. The SSU will  
not operate from a “DOS box” running under an operating system such as Windows.  
Starting the SSU  
SSU consists of a collection of task oriented modules plugged into a common  
framework called the Application Framework (AF). The Application Framework  
provides a launching point for individual tasks and a location for setting  
customisation information. For full functionality, the SSU requires the availability of  
the AF.INI, AF.HLP, plus any .ADN files and their associated .HLP and .INI files.  
1. Turn on your video monitor and your system.  
2. There are two ways to start the SSU:  
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a. After creating set of three SSU diskettes from the CD: Insert the first SSU  
diskette in drive A, and press the reset button or <Ctrl+Alt+Del> to reboot your  
server from the diskette.  
b. Directly from the SCB2 Server Software Kit CD-ROM: Insert the CD into your  
CD-ROM drive and press the reset button or <Ctrl-Alt-Del> to reboot. When  
prompted to do so, press <F2> to enter BIOS Setup. From the Boot Menu,  
select the Boot Device Priority option and then select CD-ROM as your  
primary boot device. Save those settings and exit BIOS Setup. The server  
will boot from the CD-ROM and display a menu of options. Follow the  
instructions in the menu to start the SSU.  
3. When the SSU title appears on the screen, press <Enter> to continue.  
4. The mouse driver loads if it is available; press <Enter> to continue.  
5. This message appears:  
Please wait while the Application Framework loads....  
6. When the main window of the SSU appears, you can customise your interface  
before continuing. (See Figure 42).  
Figure 42: System Setup Utility Main Window  
Customising the SSU  
The SSU lets you customise your interface according to your preferences. The AF  
sets these preferences and saves them in the AF.INI file so that they take effect the  
next time you start the SSU. There are four user customisable settings:  
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Colour - this button lets you change the default colors associated with  
different items on the screen with predefined color combinations. The color  
changes are instantaneous.  
Mode - this button lets you set the desired expertise level.  
novice  
intermediate  
expert  
The expertise level determines which tasks are visible in the Available  
Tasks section and what actions each task performs. For a new mode  
setting to take effect, you must exit the SSU and restart it.  
Language - this button lets you change the strings in the SSU to strings of  
the appropriate language. For a new language setting to take effect, you  
must exit the SSU and restart it.  
Other - this button lets you change other miscellaneous options in the SSU.  
The changes take effect immediately.  
To change the interface default values:  
Use the mouse to click on the proper button in the Preferences section of  
the SSU Main window.  
OR  
Use the tab and arrow keys to highlight the desired button, and press the  
spacebar or <Enter>.  
OR  
Access the menu bar with the mouse or hot keys (Alt + underlined letter).  
NOTE: If you run the SSU from non-writable media (like a CD-ROM), these  
preferences will be lost when you exit the SSU.  
Launching a Task  
It is possible to have many tasks open at the same time, although some tasks may  
require complete control to avoid possible conflicts. The tasks achieve complete  
control by keeping the task as the center of operation until you close the task  
window.  
To launch a task:  
In the SSU Main window, double click on the task name under Available  
Tasks to display the main window for the selected task.  
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OR  
Highlight the task name, and click on OK.  
OR  
Use the tab and arrow keys to highlight the desired button, and press the  
spacebar or <Enter>.  
MultiBoot Options Add-in  
The Multi-boot Add-in (MBA) provides an interface for selecting Initial Program Load  
(IPL) devices. Using the MBA, the user can identify all IPL devices in the system  
and prioritise their boot order. On power-up, the BIOS will sequentially attempt to  
boot from each device.  
Under this window, you can change the boot priority of a device.  
1. Select a device.  
2. Press the + button to move it up in the list. Press the - button to move it  
down.  
Password Add-in  
The Password Add-in (PWA) provides security and password support options.  
Within the PWA, the user can either set or modify the current system passwords or  
update any of the various security options available.  
To Set your Password  
1. Click on your password button.  
2. Enter the password in the first field.  
3. Confirm the password by entering it again in the second field.  
To Change or Clear your Password  
1. Click on your password button.  
2. Enter the old password in the first field.  
3. Enter the new password in the second field (or leave blank to clear).  
4. Confirm the password by entering it again in the second field (or leave blank to  
clear).  
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Admin Password Button  
The ‘Admin Password’ button allows the user to set or change the administrative  
password used by both the SSU and the system BIOS. Note that this option is not  
available if both an administrative and a user password are set on the on the system  
and only the user password has been provided upon starting the SSU. All changes  
to the admin password take place immediately.  
To Change or Clear the Administrator Password  
1. Click on the Administrator password button.  
2. Enter the old password in the first field.  
3. Enter the new password in the second field (or leave blank to clear).  
4. Confirm the password by entering it again in the second field (or leave blank to  
clear).  
User Password Button  
The ‘User Password’ button allows the user to set or change the user password used  
by both the SSU and the system BIOS. All changes to the user password take place  
immediately.  
To Change or Clear the User Password  
1. Click on the User password button.  
2. Enter the old password in the first field.  
3. Enter the new password in the second field (or leave blank to clear).  
4. Confirm the password by entering it again in the second field (or leave blank to  
clear).  
Options Button  
The ‘Options’ button allows the user to set or change any of the various security  
options available on the system platform. The window created by the ‘Options’  
button includes ‘Save’, ‘Close’, and ‘Help’ buttons.  
Under this window, you can set the other security options:  
Hot Key—Set a key sequence that, when pressed, will drop the server into  
secure mode.  
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Lockout Timer—Set an interval that, if no activity takes place, it will drop the  
server into secure mode.  
Secure Boot Mode—Force the server to boot directly into secure mode.  
Video Blanking—Turn off the video when the server is in secure mode.  
Floppy Write—Control access to the diskette drive while the server is in  
secure mode.  
Reset/Power Switch Locking—Control the power and reset buttons while the  
server is in secure mode.  
Close Button  
The ‘Close’ button exits the PWA and returns the user to the SSU.  
Help Button  
The ‘Help’ button invokes the SSU help subsystem.  
SEL Manager Add-in  
The System Event Log (SEL) Manager Add-In provides services to allow users to  
view the system event log stored on the server management storage device of a  
server. The SEL Manager provides support for the user to perform the following:  
Examine all system event log entries, stored in the non-volatile storage area  
of the server.  
Examine system event log entries from a previously stored file.  
Save the system event log entries to a file.  
Clear the system event log entries from the non-volatile storage area.  
The SEL Manager has the following menus:  
File  
The File menu has the following options:  
Open: View data from a previously saved SEL file.  
Save As: Save the currently loaded SEL data to a file.  
Exit: Quits the SEL Viewer.  
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SEL  
The SEL menu has the following options:  
Properties: Displays information about the SEL. These fields are display  
only.  
Clear SEL: Clears the SEL data from the BMC.  
All Events: Displays the current SEL data from the BMC.  
Reload: Allows the user to re-load the SEL entries from the server.  
Help  
The Help menu has the following option:  
Help Topics: Displays the SEL Manager Version information.  
FRU Manager Add-in  
The FRU Manager is an add-in module, which allows users to view the FRU  
inventory areas on the server machine. The FRU Manager will have the functionality  
to display the FRU inventory areas in an interpreted, easy-to-understand textual  
form. The add-in allows users to do the following operations:  
1. Examine any of the individual FRU inventory areas.  
2. Examine FRU inventory areas from a previously stored file.  
3. Save the FRU inventory areas to a file in either text.  
The FRU Manager has the following menus:  
File  
The File menu has the following options:  
Load: View data from a previously saved FRU file.  
Save: Saves the currently loaded FRU data to a file.  
Save As: Saves the currently loaded FRU data to a file.  
Exit: Quits the FRU Viewer.  
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View  
The View menu has the following options:  
FRU Info: Displays information about the FRU. These fields are display  
only.  
All FRU Areas: Displays the current FRU data from the BMC.  
By Device Type: Brings up a popup menu that allows you to view only the  
data from a certain device type.  
Settings  
The Settings menu has the following options:  
Display HEX/Verbose: Toggles between the Hex/interpreted mode of  
displaying the FRU records.  
Output Text/Binary: Determines whether FRU data will be saved to the file  
(as under File - Save) in binary format or verbose format.  
Help  
The Help menu has the following option:  
About: Displays the FRU Viewer version information.  
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SDR Manager Add-in  
The Sensor Data Record (SDR) Manager Add-in component allows users to view  
sensor data records stored in the server management storage device of a server.  
The add-in allows users to perform the following operations:  
1. Examine all SDR’s through the BMC.  
2. Examine SDR’s from a previously stored file.  
3. Save all SDR’s to a file.  
File  
The File menu has the following options:  
Open: View data from a previously saved SDR file.  
Save As: Saves the currently loaded SDR data to a file.  
Exit: Quits the SDR Viewer.  
SDR  
The View menu has the following options:  
Properties: Displays information about the SDR. These fields are display  
only.  
Reload: Allows the user to re-load the SDR data from the server.  
Help  
The Help menu has the following option:  
Help Topics: Displays the SDR Manager Version information.  
System Update Add-In  
Clicking on the System Update Add-in task allows you to update non-volatile storage  
on the server. The add-in allows you to do the following operations:  
Determine the current revision of firmware on the server controllers.  
Determine the current revision of BIOS on the server.  
Update firmware revisions for controllers from external hex files.  
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Verify firmware code currently loaded versus an external hex file.  
Update the BIOS from .bio or .uif files.  
The System Update Add-in has the following menus:  
File  
The File menu has the following options:  
Load: Select the file to use in the update.  
Exit: Quits the System Update Add-in.  
Area  
The Area menu has the following options:  
Update: Use the loaded file to update the system. If a file was not  
selected, the system will prompt you for one.  
Verify: Compares the contents of the nonvolatile storage with the selected  
file. If a file was not selected, the system will prompt you for one. You  
cannot verify the BIOS.  
Help  
The Help menu has the following options:  
Help Topics: Displays help information about the System Update Add-in.  
About SU: Displays System Update Add-in version information.  
Recovery Agent  
If the BMC firmware remote update fails, the server will reboot into the service  
partition and the recovery agent will attempt to finish the update. The recovery agent  
is an executable file (recover.exe) that exists on the service partition.  
Configuration Save/Restore Add-In  
Clicking on the Configuration Save/Restore Add-in (CSR) allows you to save  
configuration information from various sources to a file. The CSR saves information  
from the following sources:  
CMOS  
ESCD  
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PCI records in non-volatile storage  
Non-volatile emergency management port (EMP), platform event paging  
(PEP), and Platform event filtering (PEF) settings  
Buttons  
Save To File: Displays a file dialog so you can choose a filename and  
location. The CSR then tries to save any non-volatile configuration  
information it can to that file. Data is saved from all sources. There is no  
way to choose only certain pieces of configuration data to save. The CSR  
also saves the platform type, BIOS version and firmware version information  
in the file.  
Restore From File: Displays a file dialog so you can choose a file  
containing configuration data to restore. The CSR then reads the platform  
identification string from the file and compares it to a string retrieved from  
the BIOS on the server. If the two do not match, an error message is  
displayed and the restore operation aborts. If they do match, the add-in  
restores the configuration data to the server. It prompts you to reboot the  
server for the new settings to take effect.  
NOTE: BIOS passwords are stored in the file. Restoring a configuration can make  
passwords change on a server.  
Close: Closes the CSR main window.  
Help: Displays help information.  
Area  
The Area menu has the following options:  
Update: Use the loaded file to update the system. If a file was not  
selected, the system will prompt you for one.  
Verify: Compares the contents of the nonvolatile storage with the selected  
file. If a file was not selected, the system will prompt you for one. You  
cannot verify the BIOS.  
Help  
The Help menu has the following options:  
Help Topics: Displays help information about the System Update Add-in.  
About SU: Displays System Update Add-in version information.  
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Recovery Agent  
If the BMC firmware remote update fails, the server will reboot into the service  
partition and the recovery agent will attempt to finish the update. The recovery agent  
is an executable file (recover.exe) that exists on the service partition.  
Configuration Save/Restore Add-In  
Clicking on the Configuration Save/Restore Add-in (CSR) allows you to save  
configuration information from various sources to a file. The CSR saves information  
from the following sources:  
CMOS  
ESCD  
PCI records in non-volatile storage  
Non-volatile emergency management port (EMP), platform event paging  
(PEP), and Platform event filtering (PEF) settings  
Buttons  
Save To File: Displays a file dialog so you can choose a filename and  
location. The CSR then tries to save any non-volatile configuration  
information it can to that file. Data is saved from all sources. There is no  
way to choose only certain pieces of configuration data to save. The CSR  
also saves the platform type, BIOS version and firmware version information  
in the file.  
Restore From File: Displays a file dialog so you can choose a file  
containing configuration data to restore. The CSR then reads the platform  
identification string from the file and compares it to a string retrieved from  
the BIOS on the server. If the two do not match, an error message is  
displayed and the restore operation aborts. If they do match, the add-in  
restores the configuration data to the server. It prompts you to reboot the  
server for the new settings to take effect.  
NOTE: BIOS passwords are stored in the file. Restoring a configuration can make  
passwords change on a server.  
Close: Closes the CSR main window.  
Help: Displays help information.  
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Platform Event Manager Add-in  
The Platform Event Manager (PEM) provides an interface for configuring Platform  
Event Paging (PEP), the Emergency Management Port (EMP), BMC LAN  
Configuration (LAN) and Platform Event Filtering (PEF).  
Platform Event Manager Window  
The PEM presents a main window to the user and supports several features (see  
Figure 43). These features appear in additional detail in the following sections. Note  
that each option included on the main window supports an accelerator key. An  
underlined letter in the text listing the option in VGA mode indicates accelerator keys.  
In text mode, accelerator key letters appear highlighted rather than underlined.  
Figure 43: Platform Event Manager Main Window  
Buttons  
Configure PEP: Opens a new dialog that allows you to configure the  
Platform Event Paging features.  
Configure LAN: Opens a new dialog that allows you to configure the  
BMC LAN-Configuration features.  
Configure EMP: Opens a new dialog that allows you to configure the  
Emergency Management Port features.  
Close: Exits the Platform Event Manager and returns you to the AF.  
Help: Displays help information.  
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Platform Event Paging Dialog  
This dialog allows you to configure the Platform Event Paging features. (See Figure  
44)  
Figure 44: Platform Event Paging Dialog  
File  
The File menu has the following options:  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the Platform Event Paging dialog without saving  
changes. If changes have been made, you will be prompted to save  
changes before closing.  
Options  
The Options menu has the following options:  
Enable PEP: Allows you to enable or disable the PEP feature entirely. A  
check will appear next to the menu item when PEP is enabled.  
Send Alert: Allows you to immediately send a test page with the  
configuration currently shown on the screen.  
Configure Event Actions: Launches the Platform Event Paging Actions  
Dialog (see Figure 43) to allow you to configure event actions.  
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Help Topics  
The Help Topics menu has the following options:  
Help Topics: Displays help information.  
Enable PEP Checkbox  
Enable or disable the PEP feature entirely.  
Blackout Period in Minutes  
Enter the time, in minutes, between successive pages. The valid range is [0 – 255]  
where 0 disables the blackout period.  
Paging String  
Enter the paging string that contains both the paging service number and the  
characters that are sent once the connection has been made. The length of the  
paging string is determined at run-time from firmware. You will be notified if the  
string is truncated. The screen will show the string that was saved after a save  
operation is done.  
Buttons  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the Platform Event Paging dialog without saving  
changes. If changes have been made, you will be prompted to save  
changes before closing.  
Help: Displays help information.  
BMC LAN-Configuration Dialog  
This dialog allows you to configure the BMC LAN-Configuration features. (See  
Figure 45)  
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Figure 45: BMC LAN-Configuration Dialog  
File  
The File menu has the following options:  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the BMC LAN-Configuration dialog without  
saving changes. If changes have been made, you will be prompted to save  
changes before closing.  
Options Menu  
The Options menu has the following options:  
Enable LAN Alerts: Allows you to enable or disable the BMC LAN-Alerting  
features entirely. A check will appear next to the menu item when it is  
enabled.  
Clear LAN Password: Allows you to clear the currently saved LAN  
password. This takes effect immediately. This option is only available if the  
LAN password is set.  
Configure Event Actions: Launches the BMC LAN-Alerting Actions Dialog  
to allow you to configure event actions.  
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Help Topics Menu  
The Help Topics menu has the following options:  
Help Topics: Displays help information.  
Enable LAN Alerts Checkbox  
Enables or disables BMC LAN-Alerting.  
Enter New Password  
Allows you to enter a LAN password. The valid range of characters includes ASCII  
values 32-126. The password must be from 1-16 characters long.  
Verify New Password  
Enter the same password as above.  
LAN Access Mode  
Allows you to set the remote access mode desired. In Enabled mode, a remote  
system can initiate a LAN session regardless of system state or health. In Disabled  
mode, remote LAN sessions cannot be initiated. In Restricted mode, control  
operations cannot be performed such as power down, front panel NMI, and reset.  
SNMP Community String  
Can be configured for the community field in the Header section of the SNMP trap  
sent for a LAN alert. The default string is ‘public’. The string must be from 5-16  
characters long.  
IP Configuration  
DHCP: Enables the dynamic host configuration protocol to allow the server  
to automatically assign the host IP address, router IP address and subnet  
mask. The host IP address, router IP address and subnet mask will not be  
saved if this radio button is checked.  
Static: Allows you to set the server host IP address, router IP address and  
subnet mask. The host IP address, router IP address and subnet mask will  
be saved if this radio button is checked. The values saved will take effect  
immediately.  
Host IP Address  
Enter the Logical or Internet Address of the host. The Host IP Address will only be  
saved when DHCP is disabled. The IP is entered as a dotted IP, (e.g., 192.168.0.2).  
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Gateway IP Address  
Enter the Logical or Internet Address of the router. The Gateway IP Address will  
only be saved when DHCP is disabled. The IP is entered as a dotted IP, (e.g.,  
192.168.0.2).  
Subnet Mask  
Enter the logical or Internet address of the host’s subnet. The server uses this to  
decide if the alert destination is in the local subnet or in another subnet relative to the  
server. The Subnet Mask will only be saved when DHCP is disabled. The IP is  
entered as a dotted IP, e.g., 192.168.0.2  
Alert IP Address  
Enter the logical or Internet address of the Alert-Destination. In case of single node  
destination, this is the unicast or specific IP address. This is the IP Subnet address if  
the alert needs to be broadcast within a particular subnet. The Alert IP Address is  
always saved. The IP is entered as a dotted IP, e.g., 192.168.0.2  
Buttons  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the BMC LAN-Alert dialog without saving  
changes. If changes have been made, you will be prompted to save  
changes before closing.  
Help: Displays help information.  
Platform Event Action Dialog  
These similar dialogs allow you to configure the Platform Event Action features for  
PEP and BLA (See Figure 43). If an event is in the enabled listbox, it will generate  
the appropriate action when it occurs. If an event is in the disabled listbox, it will not  
generate an action when it occurs. Enable global action for events to generate  
actions. This global flag is in the PEP or BLA dialogs as ‘Enable PEP’ or ‘Enable  
BLA’ checkboxes.  
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Figure 46 : Platform Event Action Dialog  
File Menu  
The File menu has the following options:  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the Platform Event Action dialog without saving  
changes. If you have made changes, you will be prompted to save changes  
before closing.  
Help Topics Menu  
The Help Topics menu has the following options:  
Help Topics: Displays help information.  
Enabled Listbox  
Contains the active events.  
Disabled Listbox  
Contains the events that are not active.  
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Buttons  
>>: Moves all the events from the enabled listbox to the disabled listbox.  
>: Moves the selected event from the enabled listbox to the disabled listbox.  
<: Moves the selected event from the disabled listbox to enabled the listbox.  
<<: Moves all the events from the disabled listbox to the enabled listbox.  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the Platform Event Action dialog without saving  
changes. If you have made changes, you will be prompted to save changes  
before closing.  
Help: Displays help information.  
Emergency Management Port Dialog  
This dialog allows you to configure the Emergency Management Port features. (See  
Figure 47)  
Figure 47: Emergency Management Port Dialog  
File  
The File menu has the following options:  
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Save: Allows you to save the configuration immediately.  
Close: Allows you to close the Emergency Management Port dialog without  
saving changes. If you have made changes, you will be prompted to save  
changes before closing.  
Options  
The Options menu has the following options:  
Clear EMP Password: Allows you to clear the currently saved EMP  
password. This takes effect immediately. This option is only available if the  
EMP password is set.  
Help Topics  
The Help Topics menu has the following options:  
Help Topics: Displays help information.  
Enter New Password  
Enter an EMP password. The valid range of characters includes ASCII values 32-  
126.  
The password must be from 1-16 characters long.  
Verify New Password  
Enter the same password as above.  
ESC Sequence  
The ESC Sequence string is sent to the modem before sending a command string to  
the modem. The length of the paging string is determined at run-time from firmware.  
You will be notified if the string is truncated. The string that has been saved is the  
one that will be shown in the edit box.  
Hangup String  
The Hangup Line string is sent to the modem whenever the EMP wants to terminate  
the session. The EMP automatically sends an <ENTER> character after this string.  
The length of the paging string is determined at run-time from firmware. You will be  
notified if the string is truncated. The string that has been saved is the one that will  
be shown in the edit box.  
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Modem Init String  
The Modem Init String string is transmitted every time the EMP initialises. The  
length of the paging string is determined at run-time from firmware. You will be  
notified if the string is truncated. The string that has been saved is the one that will  
be shown in the edit box.  
System Phone Number  
Enter the system telephone number. This can be retrieved and reported via in-band  
management connections.  
Access Mode  
In Pre-boot Only the EMP is automatically activated when the system is powered-  
down or hard reset. In Always Active the EMP is active when the system is  
powered-down or hard reset. In Disabled the EMP powers-up deactivated and is not  
automatically activated by BIOS, power-down or hard resets.  
Restricted Mode Access  
When restricted mode is enabled control operations that could disable or alter a  
running system via the EMP are disabled.  
Connection Mode  
Direct connect mode is for applications that connect the port directly to another  
computer system, while Modem Mode is for applications where the port is connected  
to an external modem.  
Buttons  
Save: Allows you to save the configuration immediately.  
Close: Allows you to close the Emergency Management Port dialog without  
saving changes. If you have made changes, you will be prompted to save  
changes before closing.  
Help: Displays help information.  
Exiting the SSU  
Exiting the SSU causes all windows to close.  
1. Exit the SSU by opening the menu bar item File in the SSU Main window.  
2. Click on Exit or Highlight Exit, and press <Enter>.  
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Platform Event Paging  
With Platform Event Paging (PEP), your server can automatically dial up a paging  
service and page you when a server management related event occurs. Platform  
events include temperature out-of-range, voltage out-of-range, chassis intrusion, and  
fan failure.  
If PEP is enabled and the BMC receives or detects a new event, it automatically  
sends a page. It can send a page if the processors are down or if the system  
software is unavailable.  
PEP needs an external modem connected to the server's EMP (Emergency  
Management Port) serial connection. This is typically the COM2 serial connector.  
Using Platform Event Paging  
1. From the SSU main window, launch the Platform Event Manager Add-in (PEM).  
2. In the PEM dialog box, click the Configure PEP button.  
3. In the PEP dialog box, check the Enable PEP to box.  
4. Enter your page string in the Paging String field. This consists of the following:  
The attention command for your modem (generally ATDT).  
The number of your paging service, several commas (each comma is a 1-  
second pause).  
The number/message you wish to appear on your pager.  
The hang up command for your modem (generally ATH).  
You will need to experiment with the timing to ensure you are paged properly.  
Select Send Alert form the Options menu to generate a test page.  
5. Set the time between pages with the Blackout Period In Minutes field. If you want  
to be paged every five minutes, set it to 5. The range is from 0 to 10 minutes.  
6. If you wish to filter events so that only certain events will originate a page, select  
Configure Event Actions from the Options menu. This will bring up the Platform  
Event Action dialog.  
7. Save all the changes made by clicking on the Save button. Saving writes your  
current configuration to nonvolatile storage where it will be available to the  
system after every reboot.  
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Software Updates  
Your system comes with preinstalled system BIOS and BMC firmware. When  
necessary, updates will be available for download from the Viglen support website.  
The updates are available in two forms:  
A software update package (SUP) containing all three updates  
Individual files, one for each update, that are manually executed  
With either form, bootable diskettes must be created.  
Creating a Bootable Diskette  
Each update diskette created must be made bootable with ROM-DOS Ver. 6.22 or  
MS-DOS Ver. 6.22.  
NOTE: It is recommended that the target system be booted with the Resource CD  
that accompanied the product. However, the process for making the  
diskettes is the same for all the compatible versions of DOS. ROM-DOS  
Ver. 6.22 is included on the Resource CD.  
1. Insert and boot to the Resource CD.  
2. Exit from the menu to a DOS prompt.  
3. Insert a diskette into the floppy drive.  
4. At the DOS prompt, for an unformatted diskette, type:  
format a:/s  
Or, for a formatted diskette, type:  
sys a:  
5. Press <Enter  
Software Update Package  
A Software Update Package (SUP) contains all the necessary files to perform BIOS,  
BMC, FRU/SDR, or other software updates.  
Preparation  
Before proceeding, review the release notes.  
1. Download the software update.  
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2. Print, review, and follow the instruction.rtf file (it supercedes any other  
instructions)  
3. Label three blank floppy disks as follows:  
Disk 1 - SCB2 BIOS update diskette  
Disk 2 – SCB2 BMC update diskette  
Disk 3 – SCB2 FRU/SDR update diskette  
4. Make the diskettes DOS bootable.  
5. Record the current BIOS settings.  
a. Boot the computer and press <F2> when you see the splash screen.  
b. Write down the current settings in the BIOS Setup program.  
NOTE: Be sure to record the current custom BIOS settings. They will be cleared and  
reset to their default values during the BIOS update portion of the operation.  
You will need these settings to configure your computer at the end of the  
update procedure. To record the current custom settings, boot the computer  
and press <F2> when you see the splash screen. Write down the current  
custom settings in the BIOS Setup program  
Extraction  
Double click the executable file you downloaded. Read the License Agreement,  
select "I Agree" to accept the terms and conditions or select "Cancel" to cancel the  
installation.  
During the extraction process, you will be prompted to insert each of the three  
labelled diskettes. Follow the prompts until the process is completed. When  
completed, you will have three diskettes that can be used to update the BIOS, the  
BMC firmware, and the FRU/SDR records.  
Updating  
NOTE: Do not turn off the system during the update process.  
Apply the updates in order by booting from each floppy diskette beginning with Disk  
1.  
1. Disk 1 - SCB2 BIOS update—Choose option 1 to update the system BIOS. The  
system will automatically reboot following completion.  
2. Disk 2 – SCB2 BMC update—Automatic, no questions are asked. The system  
will notify you that it is going to reboot.  
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3. Disk 3 – SCB2 FRU/SDR update—Prompts you to choose the chassis type. You  
can choose to update the chassis information; you will be prompted for the Serial  
Number, Part Number, and Asset Tag.  
Following the update process, the system will automatically reboot.  
Upon  
completion, it may be necessary to enter BIOS setup and reconfigure the setting  
values.  
Individual Updates  
BIOS Upgrade Description  
Preparing for the Upgrade  
Before upgrading the BIOS, prepare for the upgrade by recording the current custom  
BIOS settings, and obtaining the upgrade utility.  
Obtaining a BIOS Update  
You can download the most current version of the BIOS from the Viglen support  
website  
NOTE: Print and review the release notes and instructions distributed with the  
upgrade utility before attempting a BIOS upgrade. This upgrade utility allows  
you to upgrade the BIOS in flash memory. The following steps explain how  
to upgrade the BIOS.  
Creating the BIOS Upgrade Diskette  
The BIOS upgrade file is a compressed self-extracting archive that contains the files  
you need to upgrade the BIOS.  
1. Copy the BIOS upgrade file to a temporary directory on the hard disk.  
2. From the C:\ prompt, change to the temporary directory.  
3. To extract the file, type the name of the BIOS upgrade file, for example:  
10006BI1.EXE  
4. Press <Enter>. The extracted file contains the following files:  
LICENSE.TXT  
INSTALL.TXT  
BIOS.EXE  
5. Read the LICENSE.TXT file, this contains the software license agreement, and  
the INSTALL.TXT file. It contains the instructions for the BIOS upgrade.  
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6. Insert the bootable diskette into drive A.  
7. To extract the BIOS.EXE file to the diskette, change to the temporary directory  
that holds the BIOS.EXE file and type:  
BIOS A:  
8. Press <Enter>.  
9. The diskette now holds the BIOS upgrade and recovery files.  
Upgrading the BIOS  
1. Insert the diskette holding the BIOS upgrade and recovery files into drive A and  
boot the computer.  
2. Press <1> and <Enter>.  
3. When the utility finishes updating the BIOS, remove the diskette from the drive A,  
reboot the system, clear CMOS  
4. Press F2 to enter Setup and reconfigure any custom settings.  
5. If you need to change the BIOS settings, press <F2> while the splash screen  
displays to enter the Setup program.  
Recovering the BIOS  
It is unlikely that anything will interrupt the BIOS upgrade; however, an interruption  
could damage the BIOS. The following steps explain how to recover the BIOS if an  
upgrade fails. The following procedure uses recovery mode for the Setup program.  
NOTE: Because of the small amount of code available in the non-erasable boot  
block area, there is no video support. You will not see anything on the  
screen during the procedure. Monitor the procedure by listening to the  
speaker and looking at the floppy drive LED.  
1. Turn off all connected peripherals, turn off system power, and disconnect the AC  
power cord.  
2. Remove the access cover and expose the server board. For instructions, see the  
product guide accompanying your system.  
3. Locate the server board jumpers.  
4. Move the Recovery Boot (RCVRY BOOT) jumper from its normal position to the  
BIOS recovery position.  
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5. Reinstall the access cover and connect the power cord.  
6. Insert the diskette holding the BIOS upgrade and recovery files into drive A.  
7. Turn on system power and listen to the speaker:  
Two beeps indicate successful BIOS recovery—Go to the next step.  
A series of continuous beeps indicates failed BIOS recovery—Return to Step  
1 and repeat the recovery process.  
8. Turn off system power and disconnect all AC power cords.  
9. Remove the access cover.  
10.Move the Recovery Boot jumper back to its normal position.  
11.Reinstall the access cover.  
12.Connect all AC power cords and turn on system power.  
Changing the BIOS Language  
You can use the BIOS upgrade utility to change the language BIOS displays. Use a  
bootable diskette containing the Intel flash utility and language files.  
Firmware Update Utility Description  
The Firmware Update Utility is a DOS-based program used to update the BMCs  
firmware code. You need to run the utility only if new firmware code is necessary.  
Running the Firmware Update Utility  
Review the release notes before proceeding.  
1. Create a DOS-bootable diskette. The version of DOS must be 6.0 or higher.  
2. Place the firmware update utility (FWUPDATE.EXE) and the *.hex file on the  
diskette. Make a note of the *.hex file name, because you will need it later.  
3. Insert the diskette into the drive and boot to it.  
4. At the DOS prompt, run the executable file (FWUPDATE.EXE).  
5. The utility displays a menu screen. Select “Upload Flash.”  
6. The utility asks for a file name. Enter the name of the *.hex file.  
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7. The program will load the file and then ask if it should upload boot code. Press  
“N” to continue unless otherwise directed by the release notes or an Intel support  
professional.  
8. The program next asks if it should upload operational code. Press “Y” to  
continue. The process of uploading operational code takes a few minutes.  
9. Once the operational code updates and verifies, press any key to continue. Then  
press <ESC> to exit the program.  
10.Shut the system down and remove any diskettes in the system.  
11.Disconnect the AC power cord from the system and wait 60 seconds.  
12.Reconnect the AC power cord and power up the system.  
FRU/SDR Load Utility Description  
The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a  
DOS-based program used to update the server management subsystem’s product  
level FRU and SDR non-volatile storage components (EEPROMs). The utility:  
Discovers the product configuration based on instructions in a master  
configuration file  
Displays the FRU information  
Updates the EEPROM associated with the Baseboard Management  
Controller (BMC) that holds the SDR and FRU area  
Generically handles FRU devices that might not be associated with the BMC  
What You Need to Do  
Either run the utility directly from the Resource CD or from diskettes created  
from the CD.  
If you run the FRU/SDR Load Utility from a diskette, copy the utility from the CD.  
Follow the instructions in the included README.TXT file.  
If the diskette drive is disabled, or improperly configured, use BIOS Setup to enable  
it. If necessary, disable the drive after you are done with the FRU/SDR utility.  
How You Use the FRU/SDR Load Utility  
The utility:  
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Is compatible with ROM-DOS Ver. 6.22, MS-DOS Ver. 6.22 (and later  
versions), Windows 95 DOS, and Windows 98 DOS  
Accepts CFG, SDR, and FRU load files (the executable file for the utility is  
FRU/SDR.exe)  
Requires the following supporting files:  
One or more .fru files describing the system’s field replaceable units  
A .cfg file describing the system configuration  
An .sdr file describing the sensors in the system  
Command Line Format  
If you are not performing an automated update using a Software Update Package  
(SUP), the basic command line format is:  
FRU/SDR [-?] [-h] [-d {fru, sdr}] [-cfg filename.cfg] [-fru filename.fru]  
Table 35: Command Line Format  
Command  
-? or –h  
-d {fru, sdr}  
-cfg  
Description  
Displays usage information.  
Displays requested area only.  
Uses custom CFG file.  
filename.cfg  
-p  
Pause between blocks of data.  
Parsing the Command Line  
The FRU/SDR load utility allows only one command line function at a time. A  
command line function can consist of two parameters. Example: -cfg filename.cfg.  
Invalid parameters cause an error message and exit the program. You can use  
either a slash (/) or a minus sign (-) to specify command line options. Use the -p and  
flags with any of the other options.  
Displaying a Given Area  
When the utility is run with the -d FRU or -d SDR command line flag, information  
about each area is read from memory and printed on the screen. Each area  
represents one sensor for each instrumented device in the server. If the given  
display function fails because of an inability to parse the data present or a hardware  
failure, the utility displays an error message and exits.  
Using Specified CFG File  
Run the utility with the command line parameter of -cfg filename.cfg. The filename  
can be any DOS-accepted, eight-character filename string. The utility loads the  
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specified CFG file and uses the entries in that file to probe the hardware and to  
select the proper SDRs to load into non-volatile storage.  
Displaying Utility Title and Version  
The utility displays its title:  
FRU & SDR Load Utility, Version Y.Y, Revision X.XX where Y.Y is the version  
number and X.XX is the revision number for the utility.  
Configuration File  
The configuration file is in ASCII text. The utility executes commands formed by the  
strings present in the configuration file. These commands cause the utility to run  
tasks needed to load the proper SDRs into the non-volatile storage of the BMC and  
possibly generic FRU devices. Some of the commands may be interactive and  
require you to make a choice.  
Prompting for Product Level FRU Information  
With a configuration file, the utility might prompt you for FRU information.  
Filtering Records from the SDR File  
The MASTER.SDR file has all the possible SDRs for the system. You might need to  
filter these records based on the current product configuration. The configuration file  
directs the filtering of the SDRs.  
Updating the SDR Non-volatile Storage Area  
After the utility validates the header area of the supplied SDR file, it updates the SDR  
repository area. Before programming, the utility clears the SDR repository area.  
The utility filters all tagged SDRs depending on the product configuration set in the  
configuration file. Untagged SDRs come automatically programmed. The utility also  
copies all written SDRs to the SDR.TMP file; it contains an image of what was  
loaded. The TMP file is also useful for debugging the server.  
Updating FRU Non-volatile Storage Area  
After the configuration is determined, the utility updates the FRU non-volatile storage  
area. First, it verifies the common header area and checksum from the specified  
FRU file. The internal use area reads out of the specified .FRU file then  
programmed into the non-volatile storage. The chassis area reads out of the  
specified .FRU file. Finally, it reads the product area out of the specified FRU file,  
then the area programs into the FRU non-volatile storage. All areas write to the  
FRU.TMP file.  
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7. Intel Server Control  
Legal Information from software supplier  
An Intel ® product, when used in accordance with its associated documentation, is  
"Year 2000 Capable" when, upon installation, it accurately stores, displays,  
processes, provides, and/or receives date data from, into, and between the twentieth  
and twenty-first centuries, including leap year calculations, provided that all other  
technology used in combination with said product properly exchanges date data with  
it.  
Intel disclaims all liability for all such guaranties, warranties, and licenses, including  
but not limited to: fitness for particular purpose; merchantability; not infringement of  
intellectual property or other rights of any third party or of Intel; indemnity; and all  
others.  
The reader is advised that third parties may have intellectual property rights that may  
be relevant to this document and the technologies discussed herein, and is advised  
to seek the advice of competent legal counsel, without obligation to Intel.  
The Intel ® Server Control product may contain design defects or errors known as  
errata that may cause the product to deviate from published specifications. Currently  
characterised errata are available on request.  
Third-party brands and names are owned by their respective companies.  
Copyright . 1999, 2000, Intel Corporation.  
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About Intel Server Control  
NOTE: This section describes the Intel Server Control (ISC) server-management  
package.  
Introducing Intel Server Control  
Intel Server Control (ISC) is a package that provides tools to manage remote  
servers. The components of ISC are described in the following paragraphs.  
Intel Server Control Components  
The following components are part of Intel Server Control:  
Intel Server Control Console: The Intel Server Control Console is a management  
console that provides basic server management functions. It allows you to run  
Platform Instrumentation Control (PIC), Direct Platform Control (DPC), DMI Explorer,  
Client System Setup Utility (CSSU), and Remote Diagnostics.  
The ISC Console will run by itself, within a web browser or under Microsoft  
Management Console. The ISC Console provides you with the ability to discover  
servers with ISC management tools.  
The ISC Console is installed whenever one of the other components is installed.  
See Using the Intel Server Control Console (Page 105) for information about the  
Console interface.  
Platform Instrumentation Control (PIC): Platform Instrumentation Control (PIC)  
provides real-time monitoring and alerting for server hardware sensors. PIC  
communicates via a LAN connection to the Platform Instrumentation (PI) software on  
the Server, using standard DMI/RPC protocols.  
See Platform Instrumentation Control (Page 105) for summary information, and click  
the Help button in the PIC Console for detailed information.  
Direct Platform Control: Direct Platform Control is a server management tools that  
gives you access to a remote server when it is online or offline, when the operating  
system is hung, or when it’s powered off. When you receive notice that a server has  
malfunctioned (via a page, for example), you can use DPC to investigate the cause  
of the alert, to initiate corrective action, and to restart the server into normal  
operation.  
DPC communicates with the Emergency Management Port (EMP) on the server.  
The access path is via modem or via direct serial connection.  
Remote Diagnostics: Remote Diagnostics consists of Modular Test Architecture  
(MTA) diagnostic tests on the managed server’s Service Partition. These tests can  
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be used to validate and isolate problems in the server. The tests are controlled via a  
text-based console redirected to the client workstation from DPC.  
See Direct Platform Control and Remote Diagnostics (Page 105) for summary  
information, and click the Help button in the DPC Console for detailed information.  
Client System Setup Utility: The Client System Setup Utility allows you to run the  
System Setup Utility for a managed server from a remote location. It communicates  
via a channel opened by DPC.  
See Client System Setup Utility (Page 106) for summary information, and click the  
Help button in the Client SSU for detailed information.  
DMI Explorer: DMI Explorer shows attribute values for each DMI-compliant  
component, and manage third-party DMI-compliant components. ISC installs the  
DMI Explorer browser in the ISC Console.  
See DMI Explorer (Page X) for summary information.  
Finding the Right Tool  
This table is a summary that will help you find the right tool to use for any server  
condition. Read the tool descriptions that follow for more information.  
Table 36: Finding the right tools summary  
Managed Server Status  
The operating system is  
running and the server is  
online. Applications are  
running  
Potential Remote Tasks Access  
Tools Available  
Platform Instrumentation  
Control  
Update software  
Shutdown  
LAN  
DMI Explorer  
Operating System is running Inspect  
LAN/  
Local  
Platform Instrumentation  
Control  
but the server is offline or  
otherwise malfunctioning.  
The server runs its BIOS  
and Power On Self-Test  
successfully.  
Remedy  
Restart  
Redirect Console  
Boot Service Partition  
POTS  
Direct Platform Control  
Client System Setup  
Utility  
Remote Diagnostics  
Direct Platform Control  
Remote Diagnostics  
The server is off, hung, or  
won’t boot.  
View history  
Run hardware  
diagnostics  
Update drivers  
Examine state  
Restart  
POTS  
(Standby power enabled)  
Managing Remote Servers  
Server Management Basics  
The Intel Server Control components provide a means to communicate with a  
managed server, and to perform administrative tasks and troubleshooting from a  
remote client.  
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The next table shows the typical tasks that a system administrator might do. They  
include normal system administration, setting up system alerts so that an  
administrator is notified when something on the server needs attention, and acting in  
response to alerts or errors.  
Table 37: System Administrator Tasks  
Administer  
Monitoring system status  
Tracking system history  
Managing system assets  
Configure sensor thresholds  
Configure alert actions  
Respond to alerts received from the managed server  
Configure Predictive Failure Notification  
Restoration  
Diagnosis  
Updating the system  
Configuration  
Repair  
Alert  
Act  
The tools used for the various server management tasks are described below, under  
Server Management Tools. See Management Consoles later in this chapter for a  
description of the available management consoles. The different methods for  
communicating with a managed server are described in Connecting to a Remote  
Server.  
Server Management Tools  
There are several tools available for server management, each for a different  
purpose or for use in a different condition. Tools are sometimes used together, or in  
sequence, to perform server management tasks.  
The available tools for remote server management, described in the following  
paragraphs, include:  
Platform Instrumentation Control  
Direct Platform Control  
Client System Setup Utility  
The Service Partition  
Remote Diagnostics  
DMI Explorer  
Platform Instrumentation Control  
Platform Instrumentation Control (PIC) works with Microsoft Windows NT, NetWare,  
and UnixWare server systems, and provides real-time monitoring and alerting for  
server hardware sensors. PIC communicates via a LAN connection to the Platform  
Instrumentation (PI) on the Server, using standard DMI/RPC protocols.  
ISC installs Platform Instrumentation on the managed server and console software  
on a client workstation. On a Windows NT network, it is possible to install both parts  
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of the software on the same server. It is also possible to install Platform  
Instrumentation on multiple servers and Console software on multiple clients.  
PIC integrates into the enterprise and workgroup management consoles, as well as  
into the Intel Server Control Console. PIC relies on the management console to  
discover servers over the LAN. It also forwards changes in the server state to the  
management consoles for appropriate alert handling.  
What is Platform Instrumentation?  
Platform Instrumentation consists of the server-resident software used to monitor  
and control the server when the operating system is online. The instrumentation  
retrieves data from the operating system as well as from the Platform Management  
Technology (hardware, firmware and BIOS), and communicates with management  
tools with Desktop Management Interface 2.0 (DMI 2.0) commands.  
Platform Instrumentation also provides instrumentation data for the servers  
connected through the Intelligent Chassis Management Bus (ICMB). This allows PIC  
to use the Platform Instrumentation on one server to access the Platform  
Management Technology on another server/chassis. This is useful when the target  
server is not fully operational (such as when the OS is down) and cannot be reached  
directly by the PIC, or when the target server is running an OS that is not supported  
by the Platform Instrumentation.  
Any change in the server state generates a DMI indication. A Local Response Agent  
responds by taking actions such as:  
Powering off the server.  
Resetting the server.  
Shutting down the server.  
Generating an NMI.  
Beeping the system speaker.  
Logging to a disk.  
Broadcasting a message on the network.  
Displaying a message on the system console.  
Paging the administrator.  
You can use Platform Instrumentation Control to:  
View consolidated server health information.  
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Manage non-Intel-based systems via the Intelligent Chassis Management  
Bus (ICMB).  
Remotely monitor server hardware sensors.  
Configure sensor thresholds.  
Update the server’s LCD display (if available).  
Configure, receive, and act upon alert events in the system event log  
(SEL).  
Configure audio or visual notifications in response to an event.  
Configure options to shut down, reboot, or power-off the system  
automatically in response to an event.  
View system event log, system hardware inventory, BIOS and system slot  
information. If they are implemented on the server, you can also view  
SCSI controller status and LAN adapter status.  
You can use PIC to track system status and manage hardware conditions, such as:  
Temperature.  
Voltage.  
Cooling fan status.  
Chassis intrusion.  
ECC memory.  
Processor status.  
Power supply status.  
Direct Platform Control  
Direct Platform Control is a server management tool that gives you access to a  
remote server when it is online or offline, when the operating system is hung, or  
when it’s powered off. When you receive notice that a server has malfunctioned (via  
a page, for example), you can use DPC to investigate the cause of the alert, to  
initiate corrective action, and to restart the server into normal operation.  
DPC communicates with the Emergency Management Port (EMP) on the server.  
The access path is via modem or via direct serial connection. DPC also works via a  
redirected text-based console.  
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Since DPC does not communicate with the server-resident operating system, it can  
be used to manage the server even if the server's operating system and primary  
processors are not working. Because the server's emergency management  
hardware works on 5V standby power, DPC can be used to communicate with and  
control a powered down server.  
DPC integrates into a variety of management consoles, as well as the ISC Console.  
DPC relies on the management console or ISC Console to discover servers over the  
LAN.  
Using DPC, you can:  
Reboot a server.  
Restart a server that’s powered off.  
View the System Event Log (SEL) for information about recent server  
activity.  
View Sensor Data Records (SDRs) for information about sensor  
characteristics.  
Review Field Replaceable Unit (FRU) inventories.  
Run Remote Diagnostics on a managed server's Service Partition.  
Client System Setup Utility  
Use the Client SSU when you need to:  
View and modify the assignment of resources (ports, memory, IRQ’s,  
DMA).  
Modify the server’s boot device order or security settings.  
Change the server configuration settings.  
Save the server configuration.  
View or clear the System Event Log (SEL).  
View Field Replaceable Unit (FRU) information.  
View the Sensor Data Record (SDR) table.  
To specify a system configuration, SSU uses the information provided by:  
The baseboard CFG file  
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Configuration registers  
The Client SSU stores configuration values in flash memory. These values take  
effect when you boot the server.  
Start a Client SSU session, by requesting a service boot through the Emergency  
Management Port. As the service environment boots, a network stack and agent are  
started and communication switches to the required protocol.  
The Client SSU integrates into the ISC Console and enterprise management  
consoles.  
The Service Partition and Remote Diagnostics  
Remote Diagnostics are available on a service partition on a hard drive on the  
managed server.  
To use the remote diagnostics, a system manager needs to connect to the server  
with Direct Platform Control then reboot to the service partition. After the server  
reboots, the remote diagnostics become available and the system manager can use  
them for testing server hardware.  
What is the Service Partition?  
Both the Client System Setup Utility and Remote Diagnostics rely on the server’s  
Service Partition.  
The Service Partition is installed on a separate file system partition, and includes the  
ROM-DOS operating system, SSU and Diagnostics agents/tests. It provides a  
standard communication stack that can be used over a modem or a serial port to  
provide remote control of the SSU, diagnostics or any other compatible utility.  
The Service Partition may also be used with a redirected text-based console.  
Once the utilities and the tests are completed on the Service Partition, the system  
can be rebooted. The BIOS reverts back to normal boot order after the reboot.  
Remote Diagnostics  
Remote Diagnostics consists of Modular Test Architecture (MTA) diagnostic tests  
resident on the Service Partition. The tests can be controlled via a menu maintained  
on the Service Partition and a text-based console redirected to the client workstation.  
DMI Explorer  
You can use DMI Explorer to view attribute values for each DMI-compliant  
component, and to manage third-party DMI-compliant components.  
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The DMI Explorer can be installed as a tool available from the ISC Console. Select  
“Install DMI Explorer” when you are installing the ISC software.  
Management Consoles  
Server management tools such as Platform Instrumentation Control, Direct Platform  
Control, and the Client System Setup Utility run as components within a server  
management console. Server management consoles provide the basic functions of  
establishing connections with remote systems, displaying server or network status,  
and launching the tool applications.  
Server management consoles range from basic versions that are used with single  
servers to complex versions that are used with complex enterprise-wide network  
systems.  
Server Management Consoles  
Server Managers are used in small-office environments to manage a single server or  
a small number of servers. Server Managers provide the tools to find servers on a  
network (“discovery”), view multiple servers, receive LAN-based alerts from the  
remote servers, and control the security of the server.  
The Intel Server Control Console provides a straightforward and inexpensive Server  
Management Console when used by itself, within an ActiveX-enabled web browser,  
or Microsoft Management Console.  
Workgroup Management Consoles  
Workgroup Management Consoles are used in small business or department  
environments to manage a network of servers. They may include auto discovery of  
servers, enhanced security, paging alerts, and report generation.  
Intel LANDesk ® Server Manager (LDSM) is a Workgroup Management Console. To  
use the ISC tool modules with LDSM, select the LDSM Integration Agent when you  
are installing the ISC software. When LDSM establishes a connection with a server  
that is running the ISC Platform Instrumentation software, a “Intel Server Control”  
launch point is added to the snap-in branch of the LDSM navigation tree. LDSM may  
also add “Intel Server Control” as an option in the “Snap-In” branch, depending upon  
the version of LDSM.  
Enterprise Management Consoles  
Enterprise Management Consoles are used in an enterprise-wide environment to  
manage a complex organisation of networks. They may include performance  
monitoring, load balancing, optimisation, and traffic analysis.  
HP OpenView NNM and CA Unicenter TNG are enterprise management consoles.  
To use the ISC tool modules with an enterprise management console, select the  
appropriate Integration Agent when you are installing the ISC software.  
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OpenView  
The HP OpenView Network Node Manager Console automatically detects servers  
running the ISC Platform Instrumentation software. ISC-enabled servers display on  
the network map, and an “Intel Server Control” applet is added as an option in the  
Tools menu.  
Unicenter TNG  
Unicenter TNG automatically detects servers running the ISC Platform  
Instrumentation software if the ISC to discovery service is enabled. The service can  
be started either from the Auto Discovery dialog or from the Windows NT Services  
applet. The discovery service creates a new “Intel Server Control” object for each  
ISC-enabled server. The ISC objects display under “ISC World View.”  
Connecting to a Remote Server  
There are several methods for connecting to a server for management. A key to  
effective management is to configure your system with methods that will allow you to  
communicate with the server in conditions ranging from fully functional to powered-  
off. The available connections are:  
Telephone  
Local Area Network (LAN)  
Intelligent Chassis Management Bus (ICMB)  
Local Direct  
The connection methods are described in the following paragraphs.  
Telephone  
A telephone/modem connection may be used to communicate with a managed  
server.  
A telephone connection is particularly useful when the managed server is not  
communicating with the local area network, such as when the server is hung or  
powered-off.  
Using a telephone line to connect to an unpowered server requires that a battery-  
backed-up management card be installed in the server.  
From the Console  
With a modem installed in both the client console system and the remote server, you  
can connect to the server using DPC or Client SSU.  
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Using the modem connection via the Direct Platform Control (DPC), you can:  
Reset the remote server’s power.  
Reboot the remote server using the service partition.  
NOTE: Direct Platform Control is an optional application that may not be installed on  
this system. Look for the DPC icon in the right-hand pane of the ISC  
Console. To install DPC, rerun the installation program on the ISC CD-ROM.  
From the Remote Server  
The remote server may be set up to send messages to your console via the  
telephone connection.  
Setting Up a Telephone Connection  
Using a telephone connection requires:  
A modem on both the managed server and the client workstation.  
A server with on-board emergency management features.  
In order to use a telephone/modem link to a server, you must configure a serial  
connection on both the managed server and the client workstation.  
LAN  
The “normal” method of communicating with a managed server is via a network  
connection. All of the server-management tools will work via a network connection.  
A network connection is dependent upon the network working, and upon the  
operating system and networking application working correctly on the managed  
server.  
When LAN communication is not possible, use the telephone/modem link to connect  
to the managed server.  
ICMB  
ICMB may be used to communicate with platforms with operating systems or  
architectures that are not otherwise supported by the server management tool  
applications.  
Using the ICMB connection requires that you have a functioning LAN connection to a  
server that is connected via ICMB to the managed server.  
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Setting Up an ICMB Connection  
An ICMB connection requires:  
A managed server with an ICMB interface.  
A server with an ICMB interface, connected to the server management  
console.  
See the Product Guide for the managed server for information about setting up an  
ICMB connection.  
Direct  
With a direct connection to the managed server via a serial link, you may use the  
System Setup Utility to set up and configure the server, perform BIOS and other  
firmware upgrades, manage hardware components, and perform off-line diagnostics.  
On servers running Windows NT, you may also use Platform Instrumentation Control  
to monitor server health, configure alerts, set thresholds, and monitor the system  
logs.  
Setting Up a Direct Connection  
The direct connection method is the same as the telephone/modem method  
described previously. Connect the managed server and the workstation client using  
a null-modem serial cable.  
Paging an Administrator  
Platform Event Paging (PEP)  
Platform Event Paging allows the managed server to alert a system administrator of  
critical system failures and state changes, independent of the state of the operating  
system or server management software. Platform Event Paging uses a numeric  
paging service via an external modem.  
Platform Event Paging can generate pages during pre-boot and post-boot states—all  
that is required is that the Baseboard Management Controller is functional and there  
is power to the system.  
The managed server's BIOS setup provides a configuration for the paging string and  
event filters. The paging string contains all the information to connect to the pager  
and the message to send. The Platform Instrumentation Control tool also has a  
dialog for configuring the same paging string.  
When notified by a page, an administrator can use the server management tools to  
remotely view server health/status, system logs, and current configuration;  
reconfigure, reset or power off /on the server; or execute off-line diagnostics to  
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further analyse the condition of the server. Pages can be configured for the following  
events:  
Temperature Sensor out of range.  
Voltage Sensor out of range.  
Chassis Intrusion [Security Violation].  
Power Supply Fault.  
BIOS: Uncorrectable ECC error.  
BIOS: POST Error Code.  
FRB Failures.  
Fatal NMI (NMI from source other than Front Panel NMI or Uncorrectable  
ECC Error).  
Watchdog Timer reset, power down, or power cycle.  
System restart (reboot).  
Fan failures.  
Server Event Notifications  
The server’s Local Response Agent can be configured to shut down a server,  
broadcast messages, make a local alarm beep, send a page to an administrator, and  
other actions. Use the Platform Instrumentation Control tool to configure an LRA  
page. See "What is Platform Instrumentation?" for more information.  
Using the Intel Server Control Console  
The Intel Server Control Console is a lightweight management console that provides  
basic server management functions. It allows you to run Platform Instrumentation  
Control (PIC), Direct Platform Control (DPC), DMI Explorer, and Client System Setup  
Utility. The ISC Console will run by itself, within a web browser or under Microsoft  
Management Console. The ISC Console provides you with the ability to:  
Discover ISC servers.  
Discover management tools on discovered servers.  
Launch the management tools on the managed servers.  
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Intel Server Control Console Main Screen  
The following figure shows the Intel Server Control Console.  
Figure 48: Intel Server Control Main Screen  
A. Button bar  
B. Navigation Pane  
C. Tool Pane  
D. Status Bar  
ISC Console Button Bar  
The ISC Console uses a Windows Explorer-like model, with a navigation pane (tree  
view) and a presentation pane (list view). Servers that are discovered are added to  
the tree view. When you select a server from the tree, the presentation pane shows  
a list of supported “tools” running on that server. Launch the supported tool from the  
presentation pane by double-clicking on the icon.  
The Button Bar includes the following options:  
Table 38: Button Bar Features  
Item  
Server Menu  
Options  
Discover: Start server discovery  
Add: Manually add a server to the tree  
Delete: Delete the selected server from the tree  
Delete All: Delete all servers from the tree  
List View: View the tool list as a list  
Icon View: View the tool list as icons  
Contents: Accesses ISC Console help topics  
About ISC Console: Displays ISC Console version information  
Exit ISC Console  
View Menu  
Help Menu  
Exit  
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Server Menu Options  
Discover  
You can discover multiple servers in a single step and add them to the server tree.  
Servers are discovered using a Ping Sweep mechanism supported on servers  
running TCP/IP.  
To discover a range of servers with IP addresses, do the following steps:  
1. On the Button Bar, click the Server->Discover menu selection.  
2. Enter the starting address and ending address to be discovered. The starting  
address will default to the network subnet of the console machine starting at  
address 0. The ending range will default to the value 255, indicating that ISC will  
search the entire network subnet. If you change the default address value, enter  
the full IP address. Wild card characters are not allowed. For all IP addresses,  
the range of values allowed for any IP address segment is between 0 and 255.  
3. Click <OK>.  
The ISC Console will ping each server and test each server for all ISC-registered  
tools. If one or more of the tools is found, then the server will be added to the server  
tree.  
During the discovery process, the status bar indicates ping status, the number of  
servers found, and the number of servers not responding.  
Information on servers discovered by ISC is maintained across machine boots.  
When the ISC Console is run, servers discovered during previous sessions are  
displayed. You do not have to run discovery every time the ISC Console is launched.  
If any of the tools supported by the ISC Console are installed or removed from any  
managed server, the ISC Console discovery process will need to be rerun to update  
the tool list for that server.  
Add  
You can manually add a server with an IP address to the ISC Console server tree.  
To add a server with an IP address, do the following steps:  
1. On the Button Bar, click the Server > Add menu selection.  
2. Choose a radio button for the IP label.  
3. Enter the full address of the desired server. Wild card characters are not allowed.  
For all IP addresses, the range of values allowed for any IP address segment is  
between 0 and 255.  
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4. Click OK.  
The ISC Console will test the specified server for all ISC-registered tools. If one or  
more of the tools is found, then the server will be added to the server tree.  
Delete/Delete All  
You can manually delete a server from the ISC Console server tree.  
To delete a server, do the following steps:  
1. Select a server or multiple servers from the Windows NT Servers, NetWare  
Servers, UnixWare Servers, or Servers of Unknown Type branch in the server  
tree.  
2. On the Button Bar, click the Server->Delete or Server->Delete All menu selection.  
3. A confirmation dialog will be displayed. Click <OK>.  
ISC will delete the server(s) from the server tree. To restore information about that  
server, you must rediscover the server using Server->Add or Server->Discover.  
View Menu Options  
Icon View/List View  
Changes the format of the icons in the Tool Pane.  
The Navigation Pane  
The Navigation pane shows a tree view of servers with management tools that have  
been discovered. The tree view has expansion icons (“+” or “-”) appearing to the left.  
The tree can be expanded to list managed servers or collapsed to hide managed  
servers.  
The Tool Pane  
When you select a server in the navigation pane, the tool pane displays a set of  
icons representing the management tools supported on that server. You can start the  
management tool for the managed server by double-clicking the tool icon in the tool  
pane.  
The DPC or CSSU application icons will not appear in the tool list for servers  
discovered by the ISC console application unless the ISC platform instrumentation is  
running on the server during discovery or an entry for the server exists in the DPC or  
CSSU phonebook.  
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The Status Bar  
The status bar displays information about ISC Console operations, such as the  
number of servers found with valid addresses and number of servers not responding  
during a Discover.  
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8. Solving Problems  
The first part of this chapter helps you identify and solve problems that might occur  
when the system is in use. The second part lists error code messages that might be  
displayed.  
Viglen Technical Support can be reached in the following ways:  
Telephone: 020 8758 7050  
Fax:  
020 8758 7080  
Email:  
You can also look for support information on our web site:  
http://www.viglen.co.uk  
Device drivers and various useful utilities can be downloaded from our ftp site:  
ftp://ftp.viglen.co.uk  
Please remember that if you cannot solve the problem by yourself then you should  
contact Viglen’s Technical Support for further assistance.  
Resetting the System  
Table 39: Resetting the System  
To do this:  
Press:  
Soft boot reset, which clears system memory and reloads the operating system.  
Clear system memory, restart POST, and reload the operating system.  
Cold boot reset. Turn the system power off and then on. This clears system  
memory, restarts POST, reloads the operating system, and halts power to all  
peripherals.  
<Ctrl+Alt+Del>  
Reset button  
Power off/on  
Initial System Startup  
Problems that occur at initial system start-up are usually caused by incorrect  
installation or configuration. Hardware failure is a less frequent cause.  
Checklist  
Are all cables correctly connected and secured?  
Are the processors or processor termination board fully seated in their slots on  
the server board?  
Are all add-in PCI boards fully seated in their slots on the server board?  
Are all jumper settings on the server board correct?  
Are all jumpers and switch settings on add-in boards and peripheral devices  
correct? To check these settings, refer to the manufacturer’s documentation that  
comes with them. If applicable, ensure that there are no conflicts—for example,  
two add-in boards sharing the same interrupt.  
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Are all DIMMs installed correctly?  
Are all peripheral devices installed correctly?  
If the system has a hard disk drive, is it properly formatted or configured?  
Are all device drivers properly installed?  
Are the configuration settings made in BIOS Setup correct?  
Is the operating system properly loaded? Refer to the operating system  
documentation.  
Did you press the system power on/off switch on the front panel to turn the server  
on (power on light should be lit)?  
Is the system power cord properly connected to the system and plugged into a  
NEMA 5-15R outlet for 100-120 Vor a NEMA 6-15R outlet for 200-240 V?  
Is AC power available at the wall outlet?  
Are all integrated components from the tested components lists? Check the  
tested memory, and chassis lists, as well as the supported hardware and  
operating system list on the Intel Customer Support website.  
Running New Application Software  
Problems that occur when you run new application software are usually related to  
the software. Faulty equipment is much less likely, especially if other software runs  
correctly.  
Checklist  
Does the system meet the minimum hardware requirements for the software?  
See the software documentation.  
Is the software an authorised copy? If not, get one; unauthorised copies often do  
not work.  
If you are running the software from a diskette, is it a good copy?  
If you are running the software from a CD-ROM disk, is the disk scratched or  
dirty?  
If you are running the software from a hard disk drive, is the software correctly  
installed? Were all necessary procedures followed and files installed?  
Are the correct device drivers installed?  
Is the software correctly configured for the system?  
Are you using the software correctly?  
If the problems persist, contact the software vendor’s customer service  
representative.  
After the System Has Been Running Correctly  
Problems that occur after the system hardware and software have been running  
correctly often indicate equipment failure. Many situations that are easy to correct,  
however, can also cause such problems.  
Checklist  
If you are running the software from a diskette, try a new copy of the software.  
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If you are running the software from a CD-ROM disk, try a different disk to see if  
the problem occurs on all disks.  
If you are running the software from a hard disk drive, try running it from a  
diskette. If the software runs correctly, there may be a problem with the copy on  
the hard disk drive. Reinstall the software on the hard disk, and try running it  
again. Make sure all necessary files are installed.  
If the problems are intermittent, there may be a loose cable, dirt in the keyboard  
(if keyboard input is incorrect), a marginal power supply, or other random  
component failures.  
If you suspect that a transient voltage spike, power outage, or brownout might  
have occurred, reload the software and try running it again. (Symptoms of  
voltage spikes include a flickering video display, unexpected system reboots, and  
the system not responding to user commands.)  
NOTE: Random errors in data files: If you are getting random errors in your data  
files; they may be getting corrupted by voltage spikes on your power line. If  
you are experiencing any of the above symptoms that might indicate voltage  
spikes on the power line, you may want to install a surge suppressor  
between the power outlet and the system power cord.  
More Problem Solving Procedures  
This section provides a more detailed approach to identifying a problem and locating  
its source.  
Preparing the System for Diagnostic Testing  
CAUTION!  
Turn off devices before disconnecting cables: Before disconnecting any  
peripheral cables from the system, turn off the system and any external peripheral  
devices. Failure to do so can cause permanent damage to the system and/or the  
peripheral devices.  
1. Turn off the system and all external peripheral devices. Disconnect all of them  
from the system, except the keyboard and video monitor.  
2. Make sure the system power cord is plugged into a properly grounded AC outlet.  
3. Make sure your video display monitor and keyboard are correctly connected to  
the system. Turn on the video monitor. Set its brightness and contrast controls  
to at least two thirds of their maximum ranges (see the documentation supplied  
with your video display monitor).  
4. If the operating system normally loads from the hard disk drive, make sure there  
is no diskette in drive A. Otherwise, place a diskette containing the operating  
system files in drive A.  
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5. Turn on the system. If the power LED does not light, see “Power Light Does Not  
Light” on page 125  
6. If errors are encountered, power off the system and remove all add-in cards.  
Monitoring POST  
Verifying Proper Operation of Key System Lights  
As POST determines the system configuration, it tests for the presence of each  
mass storage device installed in the system. As each device is checked, its activity  
light should turn on briefly.  
Check for the following:  
Does the diskette drive activity light turn on briefly? If not, see “Diskette Drive  
Activity Light Does Not Light” on page 126.  
If a second diskette drive is installed, does its activity light turn on briefly? If not,  
see “Diskette Drive Activity Light Does Not Light” on page 126.  
Confirming Loading of the Operating System  
Once the system boots up, the operating system prompt appears on the screen.  
The prompt varies according to the operating system. If the operating system  
prompt does not appear, see “Initial System Start-up” on page 121.  
Specific Problems and Corrective Actions  
This section provides possible solutions for these specific problems:  
Power light does not light.  
There is no beep or an incorrect beep pattern.  
No characters appear on screen.  
Characters on the screen appear distorted or incorrect.  
System cooling fans do not rotate.  
Diskette drive activity light does not light.  
CD-ROM drive activity light does not light.  
There are problems with application software.  
The bootable CD-ROM is not detected.  
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Try the solutions in the order given. If you cannot correct the problem, contact your  
service representative or authorised dealer for help.  
Power Light Does Not Light  
Check the following:  
Is the system operating normally? If so, the power LED is probably defective or  
the cable from the front panel to the server board is loose.  
Are there other problems with the system? If so, check the items listed under  
“System Cooling Fans Do Not Rotate Properly.”  
If all items are correct and problems persist, contact your service representative or  
authorised dealer for help.  
No Characters Appear on Screen  
Check the following:  
Is the keyboard functioning? Check to see that the “Num Lock” light is  
functioning.  
Is the video monitor plugged in and turned on?  
Are the brightness and contrast controls on the video monitor properly adjusted?  
Are the video monitor switch settings correct?  
Is the video monitor signal cable properly installed?  
Is the onboard video controller enabled?  
If you are using an add-in video controller board, do the following:  
1. Verify that the video controller board is fully seated in the server board connector.  
2. Reboot the system for changes to take effect.  
3. If there are still no characters on the screen after you reboot the system and  
POST emits a beep code, write down the beep code you hear. This information  
is useful for your service representative.  
4. If you do not receive a beep code and characters do not appear, the video  
display monitor or video controller may have failed. Contact your service  
representative or authorised dealer for help.  
Characters Are Distorted or Incorrect  
Check the following:  
Are the brightness and contrast controls properly adjusted on the video monitor?  
See the manufacturer’s documentation.  
Are the video monitor signal and power cables properly installed?  
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If the problem persists, the video monitor may be faulty or it may be the incorrect  
type. Contact your service representative or authorised dealer for help.  
System Cooling Fans Do Not Rotate Properly  
If the system cooling fans are not operating properly, system components could be  
damaged.  
Check the following:  
Is AC power available at the wall outlet?  
Is the system power cord properly connected to the system and the wall outlet?  
Did you press the power button?  
Is the power on light lit?  
Have any of the fan motors stopped (use the server management subsystem to  
check the fan status)?  
Are the fan power connectors properly connected to the server board?  
Is the cable from the front panel board connected to the server board?  
Are the power supply cables properly connected to the server board?  
Are there any shorted wires caused by pinched cables or power connector plugs  
forced into power connector sockets the wrong way?  
If the switches and connections are correct and AC power is available at the wall  
outlet, contact your service representative or authorised dealer for help.  
Diskette Drive Activity Light Does Not Light  
Check the following:  
Are the diskette drive power and signal cables properly installed?  
Are all relevant switches and jumpers on the diskette drive set correctly?  
Is the diskette drive properly configured?  
Is the diskette drive activity light always on? If so, the signal cable may be  
plugged in incorrectly.  
If you are using the onboard diskette controller, use the Setup Utility to make sure  
that “Onboard Floppy” is set to “Enabled.” If you are using an add-in diskette  
controller, make sure that “Onboard Floppy” is set to “Disabled.”  
If the problem persists, there may be a problem with the diskette drive, server board,  
or drive signal cable. Contact your service representative or authorised dealer for  
help.  
CD-ROM Drive Activity Light Does Not Light  
Check the following:  
Are the power and signal cables to the CD-ROM drive properly installed?  
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Are all relevant switches and jumpers on the drive set correctly?  
Is the drive properly configured?  
Is the onboard IDE controller enabled?  
Cannot Connect to a Server  
Make sure you are using the drivers that are shipped on the system Configuration  
Software CD for the onboard network controller.  
Make sure the driver is loaded and the protocols are bound.  
Make sure the network cable is securely attached to the connector at the system  
back panel. If the cable is attached but the problem persists, try a different cable.  
Make sure the hub port is configured for the same duplex mode as the network  
controller.  
Check with your LAN administrator about the correct networking software that  
needs to be installed.  
If you are directly connecting two servers (no hub), you will need a crossover  
cable (see your hub documentation for more information on crossover cables).  
Check the network controller LEDs that are visible through an opening at the  
system back panel.  
Problems with Network  
The server hangs when the drivers are loaded:  
Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.  
Diagnostics pass, but the connection fails:  
Make sure the network cable is securely attached.  
Make sure you specify the correct frame type in your NET.CFG file.  
The Activity LED doesn’t light:  
Make sure the network hub has power.  
The controller stopped working when an add-in adapter was installed:  
Make sure the cable is connected to the port from the onboard network controller.  
Make sure your PCI BIOS is current.  
Make sure the other adapter supports shared interrupts. Also, make sure your  
operating system supports shared interrupts; OS/2 does not.  
Try reseating the add-in adapter.  
The add-in adapter stopped working without apparent cause:  
Try reseating the adapter first; then try a different slot if necessary.  
The network driver files may be corrupt or deleted. Delete and then reinstall the  
drivers.  
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Run the diagnostics.  
Problems with Application Software  
If you have problems with application software, do the following:  
Verify that the software is properly configured for the system. See the software  
installation and operation documentation for instructions on setting up and using  
the software.  
Try a different copy of the software to see if the problem is with the copy you are  
using.  
Make sure all cables are installed correctly.  
Verify that the server board jumpers are set correctly. See Chapter 5.  
If other software runs correctly on the system, contact your vendor about the  
failing software.  
If the problem persists, contact the software vendor’s customer service  
representative for help.  
Bootable CD-ROM Is Not Detected  
Check the following:  
Is the BIOS set to allow the CD-ROM to be the first bootable device?  
Check cable connections.  
Verify CD is bootable in another known good CD-ROM drive. (Especially if the  
CD is a copy.)  
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9. Technical Reference  
Server Board Jumpers  
Figure 49: Server Board Jumpers  
Table 40: Configuration Jumper  
Jumper  
Pins  
What it does at system reset  
Name  
BMC WP  
A
BMC boot block is write protected (normal operation). If these pins are not  
jumpered, BMC boot block is erasable and programmable at next reset.  
If these pins are jumpered, the CMOS settings are cleared. These pins should  
not be jumpered for normal operation.  
If these pins are jumpered, the CMOS password is cleared. These pins  
should not be jumpered for normal operation.  
CMOS CLR  
PSWD CLR  
B
C
RCVRY  
BOOT  
D
If these pins are jumpered, the system will attempt BIOS recovery. These pins  
should not be jumpered for normal operation.  
Diagnostic LEDs  
To help diagnose POST failures, a set of four bi-colour diagnostic LEDs is located on  
the back edge of the baseboard. Each of the four LEDs can have one of four states:  
Off, Green, Red, or Amber.  
The LED diagnostics feature consists of a hardware decoder and four dual colour  
LEDs. During POST, the LEDs will display all normal Port80 codes representing the  
progress of the BIOS POST. Each postcode will be represented by a combination of  
colours from the 4 LEDs. The LEDs are in pairs of green and red. The post codes  
are broken into two nibbles, an upper and a lower nibble. Each bit in the upper  
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nibble is represented by a red LED and each bit in the lower nibble is represented by  
a green LED. If both bits are set in the upper and lower nibble then both red and  
green LEDs are lit, resulting in an amber colour. Likewise, if both bits are clear then  
the red and green LEDs are off.  
During the POST process, each light sequence represents a specific Port-80 POST  
code. If a system should hang during POST, the Diagnostic LEDs will present the  
last test executed before the hang. When reading the lights, the LEDs should be  
observed from the back of the system. The most significant bit (MSB) is the first  
LED on the left, and the least significant bit (LSB) is the last LED on the right.  
NOTE: When comparing a diagnostic LED colour string from the baseboard to those  
listed in the diagnostic LED decoder in the following tables, the LEDs on the  
baseboard should be referenced when viewed by looking into the system  
from the back. Reading the LEDs from left to right, the Hi bit is located on  
the left.  
Table 41 : POST Codes  
Diagnostic LED Decoder  
Post  
Code  
G=Green, R=Red, A=Amber  
Description  
MSB  
Off  
G
LSB  
G
07h  
08h  
08h  
07h  
G
Off  
Off  
G
G
Off  
Off  
G
Uncompress various BIOS Modules  
Verify password Checksum  
Off  
Off  
G
G
Verify CMOS Checksum.  
Off  
Read Microcode updates from BIOS ROM.  
Initialising the processors. Set up processor registers. Select least featured  
processor as the BSP.  
07h  
0Bh  
0Ch  
Off  
G
G
Off  
G
G
G
G
G
Hook before the keyboard BAT command is issued.  
Keyboard Controller Test: The keyboard controller input buffer is free. Next,  
issuing the BAT command to the keyboard controller  
G
Off  
Off  
Init after Keyboard Test: The keyboard controller BAT command result has  
been verified. Next, performing any necessary initialisation after the  
keyboard controller BAT command test.  
0Eh  
G
G
G
Off  
Write Command Byte 8042: The initialisation after the keyboard controller  
BAT command test is done. The keyboard command byte will be written  
next.  
0Fh  
10h  
G
G
G
G
R
Keyboard Init: The keyboard controller command byte is written. Next,  
issuing the pin 23 and 24 blocking and unblocking commands  
Off  
Off  
Off  
10h  
11h  
13h  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
G
R
A
A
Disable and initialise 8259  
Detect Configuration Mode, such as CMOS clear.  
Chipset Initialisation before CMOS initialisation  
Continued  
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Table 41 : POST Codes (Continued)  
Diagnostic LED Decoder  
Post  
Code  
G=Green, R=Red, A=Amber  
Description  
MSB  
LSB  
Init System Timer: The 8254 timer test is over. Starting the memory refresh  
test next.  
19h  
1Ah  
G
Off  
Off  
Off  
G
A
Check Refresh Toggle: The memory refresh line is toggling. Checking the  
15 second on/off time next  
G
R
G
Setup Interrupt Vectors: Reading the 8042 input port and disabling the  
MEGAKEY Green PC feature next. Making the BIOS code segment writable  
and performing any necessary configuration before initialising the interrupt  
vectors  
23h  
24h  
Off  
Off  
Off  
G
A
R
Before Vector: Configuration is required before interrupt vector initialisation  
has completed. Interrupt vector initialisation is about to begin  
Off  
25h  
F2h  
F5h  
Off  
R
G
R
A
R
A
R
G
R
A
Init interrupt Vectors: Interrupt vector initialisation is done.  
Initialise SMM handler. Initialise USB emulation.  
R
Validate NVRAM areas. Restore from backup if corrupted.  
Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is  
detected.  
12h  
Off  
Off  
G
R
12h  
12h  
27h  
F4h  
F6h  
15h  
15h  
15h  
26h  
Off  
Off  
Off  
R
Off  
Off  
G
G
G
R
R
Initialising APP CMOS RAM for appliance servers only.  
Check point After CMOS Initialised  
Validate date and time in RTC.  
Load Micro Code To All CPUs  
Scan SMBIOS GPNV areas  
8254 Timer Test on Channel 2  
Enable 8042  
A
G
R
A
R
R
A
A
R
Off  
Off  
Off  
Off  
G
Off  
Off  
Off  
A
A
G
A
G
A
Keyboard Reset  
G
Off  
Initialise LCD, if supported.  
Set Video Mode: Initialisation before setting the video mode is complete.  
Configuring the monochrome mode and color mode settings next.  
28h  
29h  
2Ah  
2Bh  
2Dh  
G
G
G
G
G
Off  
Off  
Off  
Off  
G
R
R
A
A
R
Off  
G
Debugger Hook  
Init PCI devices and motherboard devices. Pass control to video BIOS. Start  
serial console redirection.  
Off  
G
Platform hook  
Initialise AMI display manager Module. Initialise support code for headless  
system if no video controller is detected.  
G
2Dh  
30h  
30h  
2Eh  
G
Off  
Off  
R
G
Off  
Off  
R
R
R
R
A
G
R
Scan flash for logos and Initialise logo data areas  
Detect PS/2 Mouse  
R
Hook after c000 ROM control  
Off  
Set up video parameters in BIOS data area.  
Activate ADM: The display mode is set. Displaying the power-on message  
next.  
37h  
Off  
G
A
A
37h  
37h  
Off  
Off  
G
G
A
A
A
A
Initialise language module. Display splash logo.  
Display Sign on message, BIOS ID and processor information.  
Detect USB Mouse: Initialising the bus input, and general devices next, if  
present.  
38h  
34h  
G
Off  
G
R
R
R
R
Off  
Reset IDE Controllers  
Continued  
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Table 41 : POST Codes (Continued)  
Diagnostic LED Decoder  
Post  
Code  
G=Green, R=Red, A=Amber  
Description  
MSB  
LSB  
39h  
3Ah  
40h  
G
Off  
Off  
R
R
A
A
Displaying bus initialisation error messages.  
Display Setup Message: The new cursor position has been read and saved.  
Displaying the Hit Setup message next.  
G
R
Off  
Off  
Off  
Ensure Timer Keyboard Interrupts are on.  
Memory Test: The amount of memory above 8 MB has been found and  
verified. Checking for a soft reset and clearing the memory below 8 MB for  
the soft reset next. If this is a power-on situation, going to checkpoint 4Eh  
next.  
4Bh  
G
R
G
G
57h  
53h  
54h  
Off  
Off  
Off  
A
R
A
G
A
A
A
R
Chipset hook after memory size  
Display processor cache size.  
Disable parity and nmi reporting.  
Off  
Test 8237 DMA Controller: The DMA page register test passed. Performing  
the DMA Controller 1 base register test next  
60h  
Off  
R
R
Off  
Init 8237 DMA Controller: The DMA controller 2 base register test passed.  
Programming DMA controllers 1 and 2 next.  
65h  
7Fh  
Off  
G
A
A
R
A
G
A
Extended NMI enable: Extended NMI source enabling is in progress.  
Enable Mouse and Keyboard: The keyboard test has started. Clearing the  
output buffer and checking for stuck keys. Issuing the keyboard reset  
command next  
80h  
81h  
82h  
R
R
R
Off  
Off  
Off  
Off  
Off  
G
Off  
G
Keyboard Interface Test: A keyboard reset error or stuck key was found.  
Issuing the keyboard controller interface test command next.  
Check Stuck Key Enable Keyboard: The keyboard controller interface test  
completed. Writing the command byte and initialising the circular buffer  
next.  
Off  
Disable parity NMI: The command byte was written and global data  
initialisation has completed. Checking for a locked key next  
83h  
84h  
R
R
Off  
G
G
G
Verify RAM Size: Checking for a memory size mismatch with CMOS RAM  
data next  
Off  
Off  
84h  
84h  
16h  
17h  
85h  
R
R
G
G
G
G
G
Off  
Off  
G
Off  
Off  
R
Check ATA Cable Type presence of ATAPI devices  
Display Keyboard Message  
Off  
Off  
R
Display IDE mass storage devices.  
G
A
Display USB mass storage devices.  
Off  
G
Report the first set of POST Errors To Error Manager.  
Boot Password Check: The password was checked. Performing any  
required programming before Setup next.  
86h  
R
G
G
Off  
8Dh  
8Dh  
8Dh  
95h  
92h  
A
A
A
R
R
G
G
Off  
Off  
Off  
Off  
G
G
G
G
A
OEM Patch 9  
Set Printer RS-232 Timeout  
G
Init FDD Devices: Resetting the hard disk controller next.  
Lock out PS/2 keyboard/mouse if unattended start is enabled.  
Option ROM Scan  
G
Off  
R
Init Boot Devices: The adapter ROM had control and has now returned  
control to BIOS POST. Performing any required processing after the option  
ROM returned control.  
98h  
A
Off  
Off  
R
Continued  
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Table 41 : POST Codes (Continued)  
Diagnostic LED Decoder  
Description  
Post  
Code  
G=Green, R=Red, A=Amber  
MSB  
LSB  
Float Processor Initialise: Performing any required initialisation before the  
coprocessor test next.  
9Bh  
A
Off  
G
A
Enable Interrupts 0,1,2: Checking the extended keyboard, keyboard ID, and  
NUM Lock key next. Issuing the keyboard ID command next  
9Eh  
A2h  
86h  
A
R
R
G
Off  
G
G
A
R
Off  
Off  
Report second set of POST errors To Error messager  
Prepare And Run Setup: Error manager displays and logs POST errors.  
Waits for user input for certain errors. Execute setup.  
G
8Bh  
8Ch  
A5h  
A7h  
A7h  
A7h  
A7h  
A7h  
AAh  
000h  
000h  
A
A
Off  
G
G
Off  
R
G
Off  
G
Set Base Expansion Memory Size  
Adjust Setup: Programming the Setup options next.  
Set Display Mode  
R
G
R
G
A
G
OEM Patch 12  
R
G
A
G
Build SMBIOS table and MP tables.  
R
G
A
G
Program hotkey and timeout settings in keyboard controller.  
Processor initialisation before boot.  
R
G
A
G
R
G
A
G
Copy required language strings to shadow RAM.  
Clear video screen.  
A
Off  
Off  
Off  
A
Off  
Off  
Off  
Off  
Off  
Off  
Off  
One Beep to indicate end of POST. No beep if silent boot is enabled.  
POST completed. Passing control to INT 19h boot loader next.  
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10. Regulatory & Integration Information  
Product Regulatory Compliance  
Product Safety Compliance  
The SCB2 complies with the following safety requirements:  
UL 1950 - CSA 950 (US/Canada)  
EN 60 950 (European Union)  
IEC60 950 (International)  
CE – Low Voltage Directive (73/23/EEC) (European Union)  
EMKO-TSE (74-SEC) 207/94 (Nordics)  
GOST R 50377-92 (Russia)  
Product EMC Compliance  
The SCB2 has been has been tested and verified to comply with the following  
electromagnetic compatibility (EMC) regulations when installed in a compatible  
®
Intel host system. For information on compatible host system(s), contact your local  
Intel representative.  
FCC (Class A Verification) – Radiated & Conducted Emissions (USA)  
ICES-003 (Class A) – Radiated & Conducted Emissions (Canada)  
CISPR 22 (Class A) – Radiated & Conducted Emissions (International)  
EN55022 (Class A) – Radiated & Conducted Emissions (European Union)  
EN55024 (Immunity) (European Union)  
CE – EMC Directive (89/336/EEC) (European Union)  
GOST R 29216-91 Radiated & Conducted Emissions (Russia)  
GOST R 50628-95 Immunity (Russia)  
VCCI (Class A) – Radiated & Conducted Emissions (Japan)  
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AS/NZS 3548 (Class A) – Radiated & Conducted Emissions (Australia /  
New Zealand)  
RRL (Class A) Radiated & Conducted Emissions (Korea)  
BSMI (Class A) Radiated & Conducted Emissions (Taiwan)  
For questions related to the EMC performance of this product, contact:  
Viglen Technical Support  
Tel: 020 8758 7000  
Product Regulatory Compliance Markings  
This product is provided with the following Product Certification Markings.  
cURus Recognition Mark  
CE Mark  
Russian GOST Mark  
Australian C-Tick Mark  
Taiwan BSMI Certification Number 3902I904 and BSMI EMC Warning  
Electromagnetic Compatibility Notices  
Europe (CE Declaration of Conformity)  
This product has been tested in accordance too, and complies with the Low Voltage  
Directive (73/23/EEC) and EMC Directive (89/336/EEC). The product has been  
marked with the CE Mark to illustrate its compliance.  
Australian Communications Authority (ACA)  
(C-Tick Declaration of Conformity)  
This product has been tested to AS/NZS 3548, and complies with ACA emission  
requirements. The product has been marked with the C-Tick Mark to illustrate its  
compliance.  
Ministry of Economic Development (New Zealand) Declaration of  
Conformity  
This product has been tested to AS/NZS 3548, and complies with New Zealand’s  
Ministry of Economic Development emission requirements.  
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BSMI (Taiwan)  
The BSMI Certification number 3902I904 is silk screened on the component side of  
the server board; and the following BSMI EMC warning is located on solder side of  
the server board.  
Replacing the Backup Battery  
The lithium battery on the server board powers the real time clock (RTC) for up to 10  
years in the absence of power. When the battery starts to weaken, it loses voltage,  
and the server settings stored in CMOS RAM in the RTC (for example, the date and  
time) may be wrong. Contact your customer service representative or dealer for a  
list of approved devices.  
WARNING!  
Danger of explosion if battery is incorrectly replaced. Replace only with the same or  
equivalent type recommended by the equipment manufacturer. Discard used  
batteries according to manufacturer’s instructions.  
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11. Equipment Log & Power Consumption  
Equipment Log  
Use the blank equipment log provided here to record information about your system.  
You will need some of this information when you run the SSU.  
Table 42: Equipment Log  
Manufacturer Name and  
Item  
Model Number  
Serial Number  
Date Installed  
System  
Server Board  
Primary Processor Speed  
and Cache  
Secondary Processor Speed  
and Cache  
Video Display  
Keyboard  
Mouse  
Diskette Drive A  
Diskette Drive B  
Tape Drive  
CD-ROM Drive  
Hard Disk Drive 1  
Hard Disk Drive 2  
Hard Disk Drive 3  
Hard Disk Drive 4  
Hard Disk Drive 5  
Continued  
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Table 42: Equipment Log (continued)  
Manufacturer Name and  
Item  
Model Number  
Serial Number  
Date Installed  
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Current Usage  
NOTE: Both processors pull power from +5V. This may limit the number of drives  
and/or add-in cards you may install.  
As an overall current usage limitation on the power supply, do not exceed a  
combined power output of 195 watts for the +5 and +3.3 volt outputs.  
The PCI slots on the server board are rated at a maximum of 5 amperes per slot.  
The maximum power allowed for each slot is 20 watts at +5 volts. The average  
current usage per slot should not exceed 3.0 amperes per slot; that is, 15 watts.  
The cooling efficiency varies per slot; therefore, ensure that adequate cooling is  
available in the target slot—especially in an expansion slot drawing more than 2.0  
amperes.  
Calculating Power Consumption  
The total combined wattage for the system configuration must be less than the  
output of your power supply. Use the two worksheets in this section to calculate the  
power used by your server boards. For current and voltage requirements of add-in  
boards and peripherals, see your vendor documents.  
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Worksheet, Calculating DC Power Usage  
1. List the current for each board and device in the appropriate voltage level  
column.  
2. Add the currents in each column. Then go to the next worksheet.  
Table 43: Power Usage Worksheet 1  
Current (maximum) at voltage level:  
Device  
+3.3 V  
+5 V  
5 V Standby  
+12 V  
–12 V  
Server board  
3.0 A  
3.0 A  
.7 A  
0.0 A  
0.0 A  
Primary Processor  
Secondary Processor  
Memory (six DIMMs)  
Full-Height PCI riser slot (see note 1)  
PCI slot 1  
PCI slot 2  
PCI slot 3  
Low-Profile PCI riser slot (see note 1)  
PCI slot 1  
PCI slot 2  
PCI slot 3  
Server Board Current SUBTOTALS  
System Components (see note 2)  
Total Current  
Note 1: Number of PCI cards depends on system and riser card configuration.  
Note 2: List additional system devices and associated currents.  
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Worksheet, Total Combined Power Used by the System  
1. From the previous worksheet, enter the total current for each column.  
2. Multiply the voltage by the total current to get the total wattage for each voltage  
level.  
3. Add the total wattage for each voltage level to arrive at a total combined power  
usage on the power supply.  
Table 44: Power Usage Worksheet 2  
Voltage level and total current  
(V X A = W)  
Total Watts  
for each voltage level  
(+3.3 V) X (______ A)  
(+5 V) X (______ A)  
(–5 V) X (______ A)  
(+12 V) X (______ A)  
(–12 V) X (______ A)  
Total Combined Wattage  
________ W  
________ W  
________ W  
________ W  
________ W  
________ W  
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12. Appendix  
Contacting Viglen  
Viglen Technical Support  
Tel: 020 8758 7050  
Fax: 020 8758 7097  
http://www.viglen.co.uk  
020 8758 7095  
Viglen's Internet Website  
The Viglen BBS service  
Viglen Service Centre  
Tel: 020 8991 3582  
Fax: 020 8758 7085,  
Account Sales: Call the department appropriate to your business sector.  
Education:  
Tel: 020 8758 7170  
Fax: 020 8566 7105  
Schools:  
Tel: 020 8758 7027  
Fax: 020 8758 7417  
Corporate:  
Tel: 020 8758 7172  
Fax: 020 8566 8930  
Public Sector:  
Tel: 020 8758 7079  
Fax: 020 8566 8931  
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13. Notes  
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14. Viglen, EMC and the ‘CE’ mark  
CE Marking  
As we begin the 21st century, European standards are being harmonised across borders. If products comply to  
the same standards in all European countries, product exporting and importing is made simple - paving our way  
to a common market. If you buy a product with a 'CE' mark on it (shown below), on the box, in the manual, or on  
the guarantee - it complies with the currently enforced directive(s).  
Introduction to EMC  
EMC (Electromagnetic Compatibility) is the term used to describe certain issues with RF (Radio Frequency)  
energy. Electrical items should be designed so they do not interfere with each other through RF emissions. E.g.  
If you turn on your microwave, your television shouldn't display interference if both items are CE marked to the  
EMC directive.  
If emitted RF energy is not kept low, it can interfere with other electrical circuitry - E.g. Cars Automatic Braking  
Systems have been known to activate by themselves while in a strong RF field. As this has obvious  
repercussions ALL electrical products likely to cause RF related problems have to be 'CE' marked from 1st  
January 1996 onwards.  
If a product conforms to the EMC directive, not only should its RF emissions be very low, but its immunity to RF  
energy (and other types) should be high. The apparatus has to resist many 'real world' phenomena such as  
static shocks and mains voltage transients.  
Viglen’s Environment laboratory  
To gain a 'CE' mark, the Viglen computer range has had to undergo many difficult tests to ensure it is  
Electromagnetically Compatible. These are carried out in the in-house 'Environment lab' at Viglen Headquarters.  
We have made every effort to guarantee that each computer leaving our factory complies fully to the correct  
standards. To ensure the computer system maintains compliance throughout its functional life, it is essential you  
follow these guidelines.  
Install the system according to Viglen’s instructions  
If you open up your Viglen System:  
Keep internal cabling in place as supplied.  
Ensure the lid is tightly secured afterwards  
Do not remove drive bay shields unless installing a 'CE' marked peripheral in its place  
The clips or ‘bumps' around the lips of the case increase conductivity - do not remove or damage.  
Do not remove any ferrite rings from the L.E.D cables.  
Only use your Viglen computer with 'CE' marked peripherals  
This system has been tested in accordance with European standards for use in residential and light industrial  
areas-this specifies a 10 meter testing radius for emissions and immunity. If you do experience any adverse  
affects that you think might be related to your computer, try moving it at least 10 meters away from the affected  
item. If you still experience problems, contact Viglen’s Technical Support department who will put you straight  
through to an EMC engineer - s/he will do everything possible to help. If modifications are made to your Viglen  
computer system, it might breach EMC regulations. Viglen take no responsibility (with regards to EMC  
characteristics) of equipment that has been tampered with or modified.  
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15. Copyrights and Trademarks  
Please note  
The material in this manual is subject to change without notice.  
Trademarks  
Microsoft, Windows, Windows NT, Windows 95, MS-DOS and OS/2 are registered  
trademarks of Microsoft Corporation. i386, i486, Pentium, Pentium Pro and MMX are  
registered trademarks of Intel Corporation. JAC-UP, Contender, Dossier, Vig, Viglen,  
and Envy are trademarks of Viglen Limited. Genie and Contender are registered  
trademarks of Viglen Limited.  
Copyright and Patents  
This manual and all accompanying software and documentation are copyrighted and  
all rights reserved. This product, including software and documentation, may not, in  
whole or in part, be copied, photocopied, translated or reduced to any electronic or  
machine-readable form, without prior written consent except for copies retained by  
the purchaser for backup.  
© Copyright 2002 Viglen Limited  
All Rights Reserved  
Viglen SX220 System - User Guide Version 1.0  
Printed in the United Kingdom  
Liability  
No warranty or representation, either expressed or implied, is made with respect to  
this documentation, its quality, performance, merchantability or fitness for a particular  
purpose. As a result the documentation is licensed as is, and you, the licensee, are  
assuming the entire risk as to its quality and performance. The vendor reserves the  
right to revise this operation manual and all accompanying software and  
documentation and to make changes in the content without obligation to notify any  
person or organisation of the revision or change.  
In no event will the vendor be liable for direct, indirect, special, incidental or  
consequential damages arising out of the use or inability to use this product or  
documentation, even if advised of the possibility of such damages. In particular, the  
vendor shall not have liability for any hardware, software or data stored or used with  
the product, including the costs of repairing, replacing or recovering such hardware,  
software or data.  
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16. Suggestions  
Viglen is interested in continuing to improve the quality and information provided in  
their manuals. Viglen has listed some questions that you may like to answer and  
return to Viglen. This will help Viglen help to keep and improve the standard of their  
manuals.  
1. Is the information provided in this and other manuals clear enough?  
2. What could be added to the manual to improve it?  
3. Does the manual go into enough detail?  
4. Would you like an on-line version of this manual?  
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5. How do you rate the Viglen Technical support and Service Departments?  
6. Are there any technological improvements that could be made to the system?  
7. Other points you would like to mention?  
Please return this slip to: Product Development.  
Viglen Ltd.  
Viglen House  
Alperton Lane  
Alperton  
Middlesex  
HA0 1DX  
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