DPP-350
Thermal Printer
User Manual
Infinite Peripherals, Inc.
DPP-350 User Manual v1.09
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Contents
Technical Data..................................................................................... 4
Box Contents....................................................................................... 5
Loading Paper ................................................................................... 11
Infinite Peripherals, Inc.
Page 3
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DPP-350 User Manual v1.09
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Technical Data
Feature
Specifications
Line thermal dot printing
60mm/sec at 8.5V drive
Printing method
Printing speed
Print Width
72mm
Dot density
Resident fonts
Loadable fonts
8dots/mm (203 dpi)
A: 12 x 24 dots
C: 12 x 24 dots
B: 9 x 16 dots
D: 9 x 16 dots
Font A, C – 48 Characters per line
Font B, D – 64 Characters per line
1 Black & White BMP format ( 1-bit per pixel)
Size: 576 x 248
1 Mega bit Flash memory
EAN13, EAN8, UPC-A, UPC-E, Codebar, Code39,
Code128
Printing columns
Logo
Registration
Memory
Resident
Barcodes
RS-232C and USB 1.1compatible 2.0
Communications
Bluetooth® (optional)
Magnetic Card Reader - 3 track head, ISO7811 (optional)
Smart Card Reader, ISO 7816-1/2/3 (optional)
MIFARE Reader, ISO 14443-A (optional)
SD card slot for SD card or WiFi modules (optional)
ESC/POS
Readers
Emulation
Rechargeable battery (Li-Ion 7.2V 2000mAh)
Battery capacity: Per Charge (~30000 lines)
AC adapter – 9V @ 1000 mA
Operating temp. -10°C to 50°C @ 10 to 90 % RH
Storage temp.
Power supply
Environment
Reliability (MTBF)
Dimensions
50km (printing rate 25% max)
108x111x62mm (WxDxH) without readers
340g (without paper)
Weight
430g (with paper)
80mm X 50mm diameter
Thermal paper
Thermal Labels
58/60mm X 50mm diameter (optional)
Label length 100mm maximum
Diameter = 50mm, Thickness ~ 60 - 100µm
Table 1
Infinite Peripherals, Inc.
DPP-350 User Manual v1.09
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Page 4
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Box Contents
Your IPC DPP-350 comes with the following items listed below:
Item
Part Number
Descriptions
Image
1
DPP-350xx
DPP-350 Thermal printer
2
3
-
-
AC charger
1 Roll of thermal paper
4
-
User's manual
Table 2
Software ( Drivers & SDK ):
Because of the continually evolving Driver & SDK to support new
mobile devices, Drivers & SDK are distributed online and is
available for download at our website indicated below. For details
on using the DPP-350 Drivers & SDK, please refer to the SDK’s
documentation.
For the latest DPP-350 SDK’s, visit our developer web site at:
Infinite Peripherals, Inc.
Page 5
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Compatible Devices
The DPP-350 (Serial & USB) / DPP-350 (Bluetooth®) portable
thermal printer is designed specifically for use with most PDA &
Smartphone devices.
The DPP-350 can be used in a variety of applications where
Printing / Card Reading is required.
User Notes:
Compatibility depends on the type of communication method
“Serial / USB / Bluetooth®” your PDA or Smartphone supports and
the availability of DPP-350 driver for your device.
• Determine the method of communications your device supports.
• Next determine if your device is supported by the DPP-350
Drivers & SDKs.
Compatible devices are added continually. Visit our web site at:
Because of the continually evolving Driver & SDK to support new
mobile devices, visit our developer web site at:
Infinite Peripherals, Inc.
Page 6
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DPP-350 User Manual v1.09
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Getting Started
The IPC DPP-350 allows you to printer information from your PDA
& Smartphone. Before using the DPP-350 thermal printer the
battery should be properly charged. The following Quick Start
guide will help to get your DPP-350 ready for use.
Quick Start:
Where to find more
Steps
What to do
Purpose
information
Charge the
DPP-350
The Lithium Ion
battery pack
rechargeable
battery pack as
recommended in
this manual.
Load DPP-350
print media
should be fully
charged before
use to ensure
long battery life.
DPP-350 requires
Thermal paper for
printing.
1
Charging Battery, Page 9
2
3
Loading Paper, Page 11
(Thermal Paper)
Setup Bluetooth®
pairing to allow
DPP-350 to
Setup Bluetooth
Pairing.
Bluetooth® Setup, Page 16
communicate with
Bluetooth®
devices.
Printing software is not
provided by IPC. Please
contact your DPP-350
reseller or Infinite
Peripherals for
recommendations on
Third-Party solutions.
To print
information from
your device,
software needs to
be installed onto
your device.
Install DPP-350
Software
4
Developers should refer to
the section in this manual
on “Developing Solutions”.
Table 3
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Page 7
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About Your DPP-350
♦ DPP-350 left view
Paper Cover Lever
Power On/Off Switch
Paper Feed
Serial RS232
Magnetic Card Reader
Figure 1
♦
DPP-350 right view
Charging LED
ON/OFF & Error LED
Reader LED
Mini USB Port
Charger Input
Smart Card Reader (Optional)
Figure 2
Infinite Peripherals, Inc.
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Page 8
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Charging the DPP-350:
The DPP-350 uses a Lithium Ion rechargeable battery pack. Before
first use, the DPP-350 battery pack should be charged for at least 4
hours.
To prevent electrical damage to the DPP-350 and/or battery pack,
please use approved AC Charger only.
Solid RED = charging
Solid GREEN = fully charged (~4 hrs.)
AC Charger
Figure 3
Infinite Peripherals, Inc.
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Status & Operating Modes
The DPP-350 uses LEDs to indicate various conditions of operation.
This may be charging, active or online, battery low conditions. The
following explains these conditions and LED indication.
Charging LED
Line Feed Button
Power Button
ON/OFF & Error LED
Figure 4
Printer Status
Solid GREEN = Battery at full
charge
Charging LED
Status LED
Solid RED = Battery charging
Power ON
Flashing once per second =
Low battery
Low / No Paper
Flashing once per second =
Thermal Head Overheating
Table 4
Infinite Peripherals, Inc.
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Page 10
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Loading Paper
The DPP-350 uses a drop-and-load design making paper loading
easy and trouble free. To load paper, simply lift up the paper
cover latch and drop in the new roll as shown in the steps below.
1. Lift the paper cover latch to unlock
the paper cover as shown in the
figure on the right.
Figure 5
2. Lift the paper cover.
3. Drop in the new roll of thermal
media (Stand Paper or Labels) as
shown in the figure on the left.
Be sure to pull at lease ½ inch
or more of media above the top
of the printer before closing.
Figure 6
4. Close the paper cover until it
snaps lock.
Figure 7
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Power On Self-test
The DPP350’s LF switch/button is used for entering various printer
modes. These modes can be used to assist developers in
debugging problems related to programming and communication.
The following explain how to access the various operating modes.
Step #1: Make sure the printer is OFF (On-line LED is OFF) before
performing step #2.
Step #2: Press and hold the line feed button (LF). While pressing
the (LF) button, press the (ON) button momentarily and
release when the LED turns green. Release LF button
after the printer Beep once. Shortly after the LF button is
released the printer will print the internal test pattern on
the right.
LF Button Operation Modes
Short Push
N/A
Paper feed
1 - beep
2 - beeps
3 - beeps
4 - beeps
Self-test print
Hex Dump mode
Long-test print
Program mode
Push and
Hold -
release after
the number
of beeps
Table 5
Note: Care must be taken when entering operating modes to prevent the
clearing of factory preset configuration information.
Infinite Peripherals, Inc.
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Self-test
The DPP-350 has a built-in test pattern that shows the printer’s
current configuration as well as the various resident printer fonts.
The self-test can also be used as a troubleshooting tool to
determine printing problems or battery level. The steps below
show how the self-test is printed activated.
•
•
•
•
•
•
Resident font sizes
Characters per line
Text formatting
Resident character set
Resident barcode symbols
Printer’s Configuration
Figure 8
Infinite Peripherals, Inc.
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Page 13
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Dip Switch Settings
The DPP-350 is designed to use different methods of
communications. Care must be taken to ensure that the DIP
Switches are not changed from its default factory configuration
unless required.
♦
DIP SWITCH SETTINGS:
The printer has two absolutely different operation modes.
They are determined by the state of switch Sw2:
•
•
OFF ESC/POS mode
ON Hex Dump mode
These two modes have absolutely different list of commands that
are both described below. As the different operation modes use
one and the same memory, the switching from one mode to
another can cause lost of data and settings of the active mode as
follows:
•
•
Switching to Hex Dump mode deletes loadable fonts and
logo of ESC/POS mode.
Switching to ESC/POS mode deletes all forms, graphics
and fonts that were loaded in Hex Dump mode.
Switch
Sw1
OFF
ON
Wide paper/label roll
Thinner paper/label roll
(78 мм)
(58 мм)
Sw2
Sw3
Sw4
ESC/POS mode
Hardware protocol
Hex Dump Mode
Xon/Xoff protocol
Protocol mode
Normal operation mode
Table 6
Infinite Peripherals, Inc.
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Page 14
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DIP Switch Location
Figure 9
DIP Switch
Figure 10
Infinite Peripherals, Inc.
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Memory Switch Settings
The DPP350 uses nonvolatile memory for storing some of the
printer default configuration. The following table shows the
available options.
Memory Switch Options
Memory Switch
(see command reference GS command)
1000000010
BAUD RATE
115200 bps
10 minutes
100%
POWER OFF TIME
PRINT DENSITY
CHARACTER TABLE
WESTERN (1252)
Table 7
Infinite Peripherals, Inc.
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Page 16
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Setting Memory Switch
♦
MEMORY SWITCH SETTINGS:
Step #1: Make sure the printer is OFF (STATUS LED is OFF) before
performing step #2.
Step #2: Press and hold the line feed button (LF). While pressing
the (LF) button, press and hold the (ON) button
until the status LED display solid RED.
Step #3: Release the (ON) button and count (2) Beeps or until the
next solid RED LED is displayed. Release LF button
and follow the instruction printed.
Note:Care must be taken when changing factory preset
configuration information.
Infinite Peripherals, Inc.
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Memory Switch Details
♦
♦
♦
♦
♦
SW1: Enable/Disable buzzer.
SW2: Execute <CR> Carriage Return as <LF> Line Feed.
SW3: Disable <LF> Line Feed command.
SW4-7: Reserved for future features.
SW8: Prevents others from discovering printer when set to ENABLE. Must
be set after pairing is completed.
♦
♦
SW9: Allow the use of USB port for communications.
SW10: (OFF) set USB as the host mode.
Infinite Peripherals, Inc.
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Page 18
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Pairing Info Details
♦
♦
♦
♦
♦
BAUD RATE:
Default is 115200
AUTO OFF TIME:
PRINT DENSITY:
CHARACTER TABLE:
PAIRING INFO:
Default is 5 minutes
Default is 100%
Default is WESTERN (1252)
DEFAULT is (SAVE = No)
Notes:
When saving pairing information, the printer remembers Bluetooth
information of the last device connected (paired) to the printer.
Saving pairing info prevents the printer from asking for passkey
upon initialization. The process for using this option is described
below.
"To speed this programming process, you may bypass the memory
switch settings by indicating "NO" via pressing of the <ON/OFF>
button when the printer prints "CHANGE MEMORY SWITCHES" as
shown on page 17. This will advance you to the next level of
setting where pairing can be found".
Saving Pairing Info:
1. Following instruction on page-17, change the Pairing Info
option to [Save = Yes].
2. Turn the printer on and pair the printer to your Bluetooth
device.
3. The printer will now remember the pairing information and
not prompt user for a passkey on every printer initialization.
Clearing Pairing Info:
1. Following instruction on page-17, change the Pairing Info
option to [Save = No].
2. Turn on the printer and pair the new Bluetooth device to
the printer.
3. The printer will prompt user for a passkey on every printer
initialization.
Infinite Peripherals, Inc.
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Communication Configuration
The following default configurations are used for the different
communication methods.
♦
♦
♦
Bluetooth:
Memory Switch Options
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
1000000010
Physical Switch Options
DIP Switch (1, 2, 3 ,4)
(see page 14)
OFF, OFF, OFF, ON
Table 8
USB:
Memory Switch Options
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
1000000010
Physical Switch Options
DIP Switch (1, 2, 3 ,4)
(see page 14)
OFF, OFF, OFF, ON
Table 9
Serial:
Memory Switch Options
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
1000000010
Physical Switch Options
DIP Switch (1, 2, 3 ,4)
(see page 14)
OFF, OFF, OFF, ON
Table 10
Notes: When not using Driver/SDK developer tools, set DIP Switch
4 to OFF.
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Connecting Device
The DPP-350 is designed to use different methods of
communications. Care must be taken to ensure that the DPP-350
USB or Serial connector and PDA & Smartphone connector are not
accidentally damaged. The figures below show how to attach the
different device to the DPP-350.
♦
Serial / USB ( Cabled ) Version:
•
Connect the DPP-350 using Mini USB or Serial cable is shown in
the figure below.
USB Port
Serial Port
Figure 11
♦
BLUETOOTH® ( Wireless ) Version:
•
The DPP-350 Bluetooth® version uses Bluetooth® wireless
technology to connect to Bluetooth® enable devices. See page
18 for details on Bluetooth® setup.
Figure 12
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Bluetooth® Setup
Adding New Bluetooth® Device to PDA or Smartphones
The following is a brief explanation on how to [Pair] your
Bluetooth® DPP-350 to PDA & Smartphones.
BlackBerry Devices:
Add
Device
or
Pairing
Bluetooth®
peripherals to BlackBerry devices require
the use of the device Bluetooth® manager.
Image on the right shows
a
typical
Blackberry Bluetooth® manager. When
adding / pairing the DPP-350, use the
[0000] pairing key when prompted.
Windows Mobile Devices:
Creating
a
New Partnership or Pairing
Bluetooth® peripherals to your Windows
Mobile devices require the use of the
device Bluetooth® manager. Image on the
right shows
a
typical Windows Mobile
Bluetooth® manager. When adding
/
pairing the DPP-350, use the [0000]
pairing key when prompted.
Palm Devices:
Add
Device
or
Pairing
Bluetooth®
peripherals to your Palm devices require
the use of the device Bluetooth® manager.
Image on the right shows a typical Palm
Bluetooth® manager. When adding
/
pairing the DPP-350, use the [0000]
pairing key when prompted.
Infinite Peripherals, Inc.
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Loading Drivers
Loading DPP-350 drivers for you’re PDA or Smartphones.
BlackBerry Devices:
Blackberry Desktop Manager shown in the
figure on the right is used to load third
party software on to your device.
Please review your device’s documentation
on how to use the Application Loader
Option to load software on to your device.
Windows Mobile Devices:
Active Sync shown in the figure on the
right is used to install third party
applications on to your mobile device.
Please review your device’s documentation
on how to use the Active Sync Manager to
load new software on to your device.
In most cases you only need to run the
DPP-350 installer to start the installation.
Palm Devices:
Palm Install Manager Application shown in
the figure on the right is used to install third
party applications on to your device.
Please review your device’s documentation
on how to use the Palm Install Manager
Application to load new software on to your
device. In most cases you only need to drag
& drop DPP-350 PRC files in installer and
click Add.
Infinite Peripherals, Inc.
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Magnetic Card Reader (MS Version only)
The DPP-350 has a built-in magnetic card reader. The card reader
incorporates a (3)-track magnetic read head requiring a single
swipe to read field data from all three tracks.
Magnetic Strip
( Face this direction )
Card Swipe Direction
Magnetic Card Reader
Figure 13
The reader’s magnetic head faces towards the front of the printer.
When placing the card into the reader, the magnetic strip must be
facing as show in the figure above. Keep the bottom edge of the
card flat on the inner base of the reader to ensure that the
magnetic strip passes over the read head evenly.
When swiping the card through the reader, use an even consistent
motion from start to finish.
The speed of swiping can vary however the speed must be
consistent from start to finish of the swipe in order to accurately
read card data.
User Notes:
To use the magnetic card reader feature, special software must be
used to read and process the card information. If you do not have
card reading software, please consult your reseller to find out if
this software is available or contact Infinite Peripherals for
recommendations on compatible third party software solutions.
Infinite Peripherals, Inc.
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Smart Card Reader (SC Version only)
The DPP-350 has a built-in smart card reader (optional). The smart
card reader is designed to read information stored embedded on
smart chips and process the information using device side
software.
Smart Chip
( Face this direction )
Card Insert Direction
Reader Active LED
Figure 14
When placing the card into the reader, the smart chip must be
facing to the front of the printer as show in the figure above.
Insert the card in to the reader until the card stops.
User Notes:
To use the smart card reader feature, special software must be
used to read and process the smart chip information. Please
consult your reseller if this software is available or contact Infinite
Peripherals for recommendations on compatible third party
software solutions.
Infinite Peripherals, Inc.
Page 25
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MIFARE Reader (MF Version only)
The DPP-350 has a built-in MIFARE reader (optional). The MIFARE
reader is designed to read information stored embedded on
MIFARE contact less cards or tags and process the information
using device side software.
Place the MIFARE card close to the printer facing the front of the
printer as shown in the figure above.
User Notes:
To use the MIFARE reader feature, special software must be used
to read and process the card information. Please consult your
reseller if this software is available or contact Infinite Peripherals for
recommendations on compatible third party software solutions.
Infinite Peripherals, Inc.
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Replacing Battery
To replace the battery in the DPP-350 thermal printer follow the
steps below.
Steps:
1. Turn over the DPP-350 and place on a flat
surface. Rotate the (2) locking levers as
shown in the figure on the right.
Figure 15
2. Lift the battery cover as showed in the
figure on the right.
Figure 16
3. Lift the battery as shown in the figure on
the right.
Figure 17
4. Detach the battery connector as shown in
the figure on the right. Reverse Steps 1-4
to install the new battery pack.
Figure 18
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Developing Solution
Integrating the DPP-350 into your mobile solution requires the use
of the DPP-350 PDA & Smartphone SDK. The SDK incorporates API
specific to developing printing applications and using the integrated
Magnetic Card Reader / Smart Card Reader capability of the DPP-
350.
The table below shows the SDKs currently available for PDA &
Smartphone devices.
OS
BlackBerry
Language
Java
C ++
SDK - IDE
RIM BlackBerry Java JDE 4.1 and higher
Code Warrior
Palm One
Basic
Satellite Forms
Basic
NS Basic
VB.Net
C ++
C Sharp
Microsoft Visual Studio 2005 (.Net)
Microsoft Visual Studio 2005 (.Net)
Microsoft Visual Studio 2005 (.Net)
Windows
Mobile
Table 11
For details on using the DPP-350 SDK, please refer to the SDK’s
documentation.
For the latest DPP-350 SDK’s, visit our developer web site at:
Infinite Peripherals, Inc.
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Troubleshooting
If you’re having problems capturing signatures refer to the table
below for possible causes.
Item
Problem
Possible Cause
Thermal media is specially coated on
outside of roll. Remove paper roll and
Paper feeds
after issuing a
print job but no
printed text
reload properly.
See section “Loading
1
Paper” for details on loading paper.
Paper cover not installed properly. See
section “Loading Paper” for details on
replacing paper cover.
visible on paper.
Battery voltage low.
On-line LED
blinks RED
continuously.
2
3
Printer out of paper or Paper not properly
loaded. See section “Loading Paper” for
details on loading paper.
Battery voltage low.
charging battery pack.
Thermal media not imaging correctly.
Verify that you are using the
recommended thermal media.
See section on
Text and/or
graphics are
printed very
light.
Strange
characters are
printed when
printing.
Printer stops
responding to
print and paper
feed commands.
Battery voltage low.
charging battery pack.
See section on
4
5
Remove battery for
reconnect battery.
5
seconds and
Paper cover not properly installed. See
section on loading paper.
Printing is light
or missing only
on half of the
print width.
6
Mechanism jarred loose. Contact technical
support.
Table 12
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Federal Communications Commission
Federal Communications Commission (FCC) Statement
15.21
You are cautioned that changes or modifications not expressly approved by
the part responsible for compliance could void the user’s authority to
operate the equipment.
15.105(b)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may
cause undesired operation of the device.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. This transmitter must
not be co-located or operating in conjunction with any other antenna or
transmitter.
Infinite Peripherals, Inc.
Page 30
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DPP-350 User Manual v1.09
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Contact Information
National Sales Headquarters:
Infinite Peripherals, Inc.
1340 Reynolds Avenue Suite 101
Irvine, CA 92614
Toll Free:
Phone: 949-222-0300
Fax: 949-222-0375
866-278-7860
HQ and Main Distribution Facility:
East Coast Sales Office
Technical Support:
Infinite Peripherals, Inc.
3104 N. Arlington Heights Road
Arlington Heights, IL 60004
Phone: 847-818-1260
Fax:
847-818-1287
Infinite Peripherals, Inc.
700-76 Broadway, #136
Westwood, NJ 07675
Phone: 201-647-3025
Fax:
866-247-1935
Infinite Peripherals, Inc.
1340 Reynolds Avenue Suite 101
Irvine, CA 92614
Phone: 949-222-0300
Fax:
949-222-0375
Infinite Peripherals, Inc.
DPP-350 User Manual v1.09
Download from Www.Somanuals.com. All Manuals Search And Download.
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